Hotmail Support Follow these steps to get help troubleshooting your Hotmail account: Check the status of Windows Live Hotmail for current problems. Microsoft may be aware of a problem and working on a solution. Go to the Windows Live Hotmail forum on Microsoft.com and select Sign in in the upper right corner if you are not signed in to your account. Log in with your Windows Live Hotmail address and password. Go to the Windows Live Hotmail support forum on Microsoft.com and select Sign in. If you can't log in because you can't remember your password, recover your lost Windows Live Hotmail password through Outlook.com. To see if other users are having similar problems, enter a question or keyword in the Search forum questions box. If you haven't created a Microsoft Answers profile, enter the name you want to appear with your posts, accept the terms of service, and select Continue. Enter the name you want to appear with your posts, agree to the terms of service, and select Continue. Enter a subject for your message in the Title section, then write your question in the Body section. Include as much information as possible. Enter a subject for your message in the Title section, then write your question in the Body section. Complete the CAPTCHA and select Submit.
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