Hotmail Not Working Hotmail was launched by Microsoft and later renamed. It was one of the first webmail services. The account has many active uses. However, sometimes our Hotmail account may stop working and we may not receive emails. This can be very distressing. If you want to know what is causing this problem and how to fix it, this blog will provide all the information. Reasons why the Hotmail account does not work Cache and cookies Internet connection Wrong details Outdated version Virus Wrong configuration