Policy Below you will find details about American Airlines return and refund policies. We recommend that you leave a comment about your experience when requesting a return or refund from American Airlines so that others can benefit from what you learned. View the full American Airlines return policy American Airlines passengers who need to request a refund can receive immediate assistance by accessing the company's website. Those with questions can also visit the refund help page on the website for information on their eligibility for a refund. Refund requests can also be submitted by standard mail and by phone. The information required to process a refund request includes the passenger's full name and address, date of travel, ticket number, method of payment, destination and departure cities, and original receipt. Requests for package tour reimbursement must be submitted to the company in writing within 30 days of the passenger's scheduled return. These requests must include all tourist tickets and vouchers, as well as telephone numbers where the consumer can be reached. Generally, it takes six to eight weeks to process these requests.
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.