SUZY LINDBLOM Managing director, national fulfillment Stearns Lending
With more than 30 years of leadership and management experience in mortgage banking, Suzy Lindblom has senior management and oversight responsibilities for all loan fulfillment activities in Stearns Lending’s multiple production channels, including retail, wholesale, consumer direct and strategic alliance business sectors. Lindblom’s department funded more than $17 billion in 2016, setting a new record while maintaining quality in both credit and compliance. Lindblom is also recognized as the driving force behind the company’s reputation as one of the best operations teams in retail and wholesale lending. In addition to her comprehensive knowledge and expertise in loan fulfillment, Lindblom is among the industry’s leading experts on credit risk management, loss mitigation, postclosing services and regulatory compliance. Prior to joining Stearns in 2012, she served as national fulfillment executive director at MetLife Bank. She also held leadership positions at Nationstar Mortgage and Bank of America Home Loans. In 2016, Lindblom was named one of the Top 50 Most Powerful and Influential Women by the California National Diversity Council.
TAMMY RICHARDS Executive vice president, national operations Caliber Home Loans
JUDY RYAN Vice president of corporate sales Credit Plus
Judy Ryan joined Credit Plus in October 2013 as vice president of corporate sales and remains responsible for the development, management and sales of the company’s comprehensive fraud tool, FraudPlus. She also serves as Northeast regional sales manager, a previously full-time role assigned to Ryan based on her exemplary track record. Ryan successfully balances her sales and product development responsibilities. On the product side, she has led efforts to analyze fraud schemes and develop comprehensive tools for risk mitigation. Under her leadership, FraudPlus’ annual revenue has grown by 200% in the past two years. On the sales side, she has responded to an industry boom in the Northeast region by making new hires, increasing training and offering hands-on assistance, resulting in a 280% increase in sales over the last three years. Outside of Credit Plus, Ryan is a member of the Mortgage Bankers Association and the Consumer Data Industry Association. She was president of the National Consumer Reporting Association in 2009 and served as a board member for several terms, regularly lobbying in Washington on behalf of the industry and consumer reporting companies. Ryan has also devoted several years to serving on the board of a vocational camp, where she has coached high-school girls on how to build a successful career.
Having joined Caliber Home Loans in 2013, Tammy Richards serves as the company’s EVP of national operations, leading the processing, underwriting and closing teams for retail, wholesale, correspondent, portfolio and consumer direct lending. She currently oversees more than 2,000 associates and over 27 fulfillment sites. Prior to this role, Richards worked at Bank of America Home Loans, Countrywide Home Loans and RNG Mortgage, where she began her career in the mortgage industry more than 30 years ago. For each department of Caliber she serves, Richards brings experience in improving workflow and fulfillment processes and Six Sigma Black Belt techniques, helping to improve quality and reduce defects. She has spent time in supplemental roles throughout her time with Caliber, creating and improving numerous process initiatives across the organization, most recently the company’s digital mortgage.
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