SPECIAL REPORT
YOUNG GUNS 2018
MITCH MACLELLAN Vice-president, business development
KRISTA DUNPHY Account manager LLOYD SADD INSURANCE BROKERS Age: 33 Location: Alberta
Krista Dunphy plays a vital role in ensuring Lloyd Sadd remains attuned to current developments in insurance by regularly involving the office in industry events, which has led to more networking opportunities and great working relationships with insurers and other brokers. Dunphy is currently focused on growing a nonprofit book and devotes a considerable amount of her time to better understanding these organizations and their services. “Krista is a very hard worker, very organized and on top of her game,” her manager says. “She knows where to go for information and is not afraid to make phone calls or take a webinar to build up her knowledge. She is very well viewed by the underwriters we work with and is a great Lloyd Sadd ambassador.” Dunphy’s work within Lloyd Sadd goes beyond insurance – she is the captain of the brokerage’s Slo-Pitch softball team and organizer of its curling team, and is actively involved with the Edmonton Insurance Curling and Slo-Pitch Associ ations. Dunphy is also a general member of the Edmonton Pond of The Honorable Order of the Blue Goose, International.
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FOUNDERS INSURANCE GROUP Age: 27 Location: Nova Scotia
In 2017, Mitch MacLellan became a managing partner at Founders after two years of working as business development manager and leading the company’s sales and retention initiatives. Thanks to MacLellan’s efforts, the brokerage has experienced double-digit year-over-year growth for three consecutive years, including 21% growth for the commercial
ANDREW CILINSKY Regional director WESTERN FINANCIAL GROUP/ WYATT DOWLING INSURANCE BROKERS Age: 32 Location: Alberta
lines portfolio since 2015. As member of the management team, MacLellan played a key role in leading the brokerage through a restructuring, which involved realigning team members’ work to better accommodate the company’s focus on sales and retention. He has helped guide Founders to increase its market share in the Halifax area through increased social media presence, an enhanced approach to customer service and a redefined focus on sales. Since joining the industry, MacLellan has completed his LLQP and CAIB designations and is now actively working toward his CIP. As a result of his professionalism and dedication to education, RSA Insurance selected him to attend its prestigious Making Partner program in April 2017. MacLellan is also regularly asked to attend broker focus groups by insurers who view him as a next-generation broker with insight into changing customer expectations around technology, service and coverage. He is currently working with suppliers to map out new ways to bring Founders further into the digital space.
As head of Western Financial Group’s largest region, which brings in more than $26 million in revenue, Andrew Cilinsky oversees a growing team of over 300 employees. In the few years he’s been with the company, Cilinsky has been able to make quite an impact on both internal management and client service. He helped create a center for customer service excellence and was recently tasked with leading the integration between Western and Winnipeg-based Wyatt Dowling Insurance Brokers. Cilinsky has also managed to grow the Southern Alberta region year-over-year in terms of both premium dollars and employee engagement, and has been recognized for the second year in a row as the top sales director in the organization. Cilinsky is currently working on his MBA in hopes of expanding his skill set and growing his career in the industry.
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