TYPICAL RESPONDENT
Resides in VIC (33%), NSW (30%) or QLD (18%)
Aged between 46 and 55
Years in the industry
Settlement volume $60m+
9% – Less than 2 years 20% – 2–5 years
8%
21% – 6–10 years 28% – 10–20 years
11%
$40,000,001–$60m
$0–$10m
25%
$20,000,001–$40m
0.12% – 11–20 years
28%
28%
22% – Over 20 years $10,000,001–$20m
METHODOLOGY In this year's survey, brokers were asked to rank their aggregators across 11 categories: accurate and on-time commission payments; IT and CRM support; quality of lending panel; communication with brokers; BDM support; training and education; additional income streams; marketing support; white label offering; and lead generation. Brokers could rank their aggregator with a score out of five in each category. Due to the varying sizes of aggregator groups and the disparity in the number of respondents per aggregator, only those that achieved a response rate of at least 10% of the overall number of respondents were included in the final list. MPA also asked brokers a series of questions relating to their aggregator's service and other needs, but these did not have an effect on the overall score.
www.mpamagazine.com.au
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