Guide for Landlords

KEY DRUMMOND GUIDE FOR LANDLORDS

www.keydrummond.com

WELCOME TO OUR COMPANY Our Lettings office is located on Haven Road in the heart of Canford Cliffs. We are one of the longest-established Estate Agents in Poole with a fantastic presence with two offices located in Canford Cliffs and Oakdale.

Our office shares the responsibility of both Sales & Lettings departments and our staff are on hand 7 days a week to assist making sure we give the best advice possible for you the client.

We all understand that moving home can be a very stressful time which is why we take the personal touch ensuring that your move is an enjoyable one.

FOLLOW US @KEYDRUMMONDLETTINGS @KEYDRUMMONDLETTINGAGENTS

EXCEPTIONAL SUPPORT Market appraisal and rental valuation Buy to Let guidance Professionally edited photographs, drone footage, detailed floorplan, video tours and in depth descriptions Compliance and legislation Access to our extensive database of tenants Proceedable and accompanied viewings, instant feedback and updates Comprehensive referencing service Preparation of all pre tenancy documents including tenancy agreement Online portal to access updates/documents 24/7 Deposit registration with TDS Professional inventories Contact us anytime via email, Whats App or phone.

LETS GET STARTED We have found from experience that a good relationship with tenants is the key to a smooth-running tenancy. As Property Managers the relationship part is our job, but it is important that the tenants should feel comfortable in their rental home, and that they are receiving value for their money. This is your job.

Our policy of offering a service of quality and care therefore extends to our tenant applicants too, and we are pleased to recommend properties to rent which conform to certain minimum standards and we are here to guide you on how to do this.

Quality properties attract quality tenants.

PREPARATION Its true what they say, “a picture is worth a thousand words” so it’s important to get it right first time.

Lets start with curb appeal, as the main shot is usually the front of the property, some simple tasks make all the difference. Ensure cars and wheelie bins are out of shot, draw back the curtains/blinds and ensure any plants and pretty front gardens are looking their best!

When it comes to personal belongings, less is more, it’s well worth spending a bit of time removing odds and ends; fridge magnets, personal ornaments and small appliances that do little more than distract from the natural features of your home.

We include professional editing of the photographs to ensure the marketing is high quality and your property is presented in the best possible light.

WHAT YOU NEED The boring but important bit.. safety and compliance. We will ensure everything is in place and correct before the tenancy commences. To keep it easy, we can organise all of the below for you using our trusted contractors however you are more than welcome to use/source your own if preferred.

Gas Safety Certificate Electrical Installation Condition Report Energy Performance Certificate Smoke & Carbon Monoxide Alarms Portable Appliance Test Fire Labels on Soft Furnishings

At the commencement of a tenancy, we recommend you have the property professionally cleaned including the carpets and appliances to start the tenancy journey positively, we can then ask the tenants to do the same when they vacate.

We recommend checking all is in working order, including lightbulbs, extractor fans, appliances, window locks, alarms, blinds etc.

Keys are a big one yet often forgotten! We will need one set of keys for each tenant, plus a management set for us if applicable along with any parking permits. Other keys to ensure are in place; windows, garage, parking bollards, electrical fobs, communal doors, meter keys and post boxes.

BUY TO LET Did you know we offer a Buy to Let service?

Whether you’re a first time landlord or have a portfolio of properties, we’re here to help.

Before making an offer on an investment property, of course you will want to know what rent you will be able to achieve. You can contact us at any point during your search and we will provide you with honest opinions and advice whether you are purchasing a property though ourselves (hopefully!) or another agent.

We are more than happy to accompany you on second viewings of your investment purchase to guide you on any work required in preparation to let the property.

SERVICES TENANT FIND Valuation & marketing Ensure safety and legislation is met Accompanied viewings Processing tenancy applications and referencing Preparing all pre tenancy documentations including tenancy agreement Organising ingoing inventory Registering deposit with TDS Check in tenants and handover to you

RENT COLLCTION All of the above plus Collection of monthly rent Management of any arrears Access to our online portal Itemised statements

FULL MANAGEMENT All of the above plus Dedicated property manager to handle any maintenance works or routine checks Organising check outs Managing end of tenancies and deposit returns/disputes Professional property visits with detailed report Informing utility companies and council tax of the change of occupancy

ADDITIONAL SERVICES RENT RECOVERY SERVICE When tenants can't or won't pay, including legal costs for evictions, you're protected. Peace of mind for landlords. Talk to us to find out more.

RENEWALS Three months prior to the end of the tenancy we will contact you to review the tenancy whereby you can offer a further fixed term tenancy, continue on a periodic basis or serve notice to the tenants.

INVENTORIES & CHECK OUTS It is most important that an Inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy.

Without such safeguards, it will be impossible for the landlord to prove any loss, damage, or significant deterioration of the property or its contents. *additional costs may apply

USEFUL INFORMATION MORTGAGE If your property is mortgaged, you will need to get consent from your lender to let the property prior to the start of the tenancy.

INSURANCE You should ensure you have the correct level of cover when letting your property. You need notify your insurance company you intend to let the property and switch your buildings/contents insurance to a landlords policy.

TAX Income received from a rental property is subject to tax. It is best to take advice from your accountant. If you are an overseas landlord you will need to complete a NRL1 form with Inland Revenue.

SOCIAL MEDIA THE WORLD HAS MOVED ON. LUCKILY, WE HAVE MOVED WITH IT. We invest heavily in our social media presence ensuring all our properties are extensively advertised online.

Your property will be advertised on our website, Rightmove, Facebook, Instagram and our YouTube channel.

@KEYDRUMMONDLETTINGAGENTS @KEYDRUMMONDLETTINGS @KEYDRUMMOND4053 WWW.KEYDRUMMOND.COM

CUSTOMER SERVICE

We pride ourselves on exceptional service to both our landlords and tenants, see what they say...

We have over 20 years of experience as a landlord across the South Coast and London. The Key Drummond team have by far been the most efficient and professional company we have dealt with. Great communication and friendly to deal with.

K. La Reservee

Extraordinary people and superlative service in every dimension. We provided a very specific Winter let brief with a short turnaround time and our challenge was fully met with flying colours. With highly effective marketing, including precision drone video footage and quality applicants on show-rounds, we could not have asked for more. Beckie and Katie are the dream team without compare. Let them take your letting worries away. Recommended unreservedly.

G. Farrow

Yet again Beckie and the rest of the Key Drummond team were great from start to finish. Super professional and always willing to go the extra mile. We wouldn’t use anyone else!

G. Edwards

PROPERTIES LET THROUGH US We are the leading letting agent in Canford Cliffs across BH13 and BH14, whilst still covering a wide variety of properties, locations and tenancies.

Whether you have a holiday let that you would like tenanted over the winter months, are awaiting probate, struggling to sell and want to explore let to buy or want a long term tenant for an investment property, we can tailor our services to meet your needs.

PROPERTY SOURCING Our Sales offices are situated in Canford Cliffs & Oakdale, between them they have over 40 years experience in the industry, are specialists in a wide variety of property matters including planning, development, refurbishment and investment with significant experience of sourcing properties and land.

They take great care and pride in their work and would love to help you with your next move, many clients return time and time again - a testimony to their passion for property, experience and exceptional level of customer care.

Canford Cliffs 01202 700771 canfordcliffs@keydrummond.com

Oakdale 01202 681113 oakdale@keydrummond.com

CONTACT US

Key Drummond 19 Haven Road Canford Cliffs Poole BH13 7LE 01202 700888 lettings@keydrummond.com