Do you know the reasons behind your HP OfficeJet Pro 6960 not printing? Try to make some guesses If you have been using this printer for some months, you may come up with the causes of this problem in a few minutes In fact, the printer might not print owing to a single reason or a combination of various reasons At this point, we would like to tell you that the trouble you are currently experiencing is not a permanent one It’s just temporary and many printer users had and have been encountering them
Therefore, it’s recommended that you don’t panic Right now, you may already be doing your bit of snooping around with your printer You can stop that now and read the instructions in this guide, which will prove fruitful in eliminating the problem Here, we have provided a few measures to fix the issue where your HP OfficeJet Pro 6960 is not printing
Let’s kick-start the troubleshooting procedure right away!
Preliminary Checks
Let’s first do some routine preliminary checks so that we can arrive at the right solutions These are just some fundamental checks that can eliminate a few error-causing possibilities Shall we get on with them?
Look At The Printer Display
Kindly take a glance at your printer screen Do you see any error codes or messages on it? At times, the error will be displayed on the computer (to which your HP printer is connected) screen For instance, there might be a message, such as “Printer in error state ” This will give you a clue to resolve the issue where your HP OfficeJet 6960 is not printing
If there’s no such error, continue with the checks below
Observe The Connections
Have you checked the printer’s power cable? Is it plugged (into the electrical socket) properly? Check these aspects to rectify the problem where your HP OfficeJet 6960 is not printing Also, make sure the printer’s Power button is ON
When you’re done with it, check the USB cable between the printer and computer See if the connection is firm In case you’re using a Wi-Fi connection, confirm that both devices are connected to a single network
Confirm The Printer Status
If your printer status is displayed as “offline,” obviously, it will not print It can perform any operation only if it is online Therefore, take the necessary measures to bring the printer to the online status in case it’s offline Fair enough?
Is your HP OfficeJet Pro 6960 still not printing?
Then, let’s try some more advanced methods to get rid of the problem, shall we?
Advanced Troubleshooting Methods For Your Printer!
So, if the preliminary checks you have performed on your printer do not work, it’s high time we tried some advanced methods
The following sections are all about those methods
Try Updating The Printer Driver
If you’re using a Windows computer with the printer, try to update the driver using Device Manager But if you’re utilizing any other OS, download the most recent version of the printer driver from the official website
You can then install the updated driver on your computer
NOTE: Downloading the latest driver from the official site can be done for Windows OS also But doing it via the Device Manager is an alternative method
If the problem is solved, well and good If not, proceed with the method given below
Try checking the cartridge
If you are encountering an HP OfficeJet Pro 6960 cartridge problem, then the following steps will help you
First, see if the cartridge is installed properly on your printer If not, remove the cartridge from its slot Then, reinstall it correctly
Next, check the ink levels in the cartridges If you find that one is empty or low on ink, replace that with a new cartridge The above steps can be implemented with the Black cartridge if your HP 6960 is not printing in black (your printer comes with Black, Cyan, Magenta, and Yellow ink cartridges) Suppose HP OfficeJet Pro 6960 is not printing in color, just execute the above steps to check all the color cartridges
Cancel All Of The Pending Print Jobs
In case there are pending print jobs in queue, your printer will not function as expected This is one of the reasons why your HP OfficeJet Pro 6960 is not printing If print jobs keep on accumulating, the printer might be stalled To fix this, cancel those print jobs
Now, check if the issue is resolved and your printer is able to print without further troubles If this method also does not resolve the printing issue, try uninstalling and then reinstalling the printer driver You can even restart the Print Spooler service if you’re making use of a Windows computer with your HP printer
Hats off to you if your printer is printing normally!
We’ve provided every possible method to solve your printer problem And we will be extremely happy if you’re able to resolve the issue using one or more of them Kudos to you if you have successfully rectified the problem where your HP OfficeJet Pro 6960 is not printing
Go ahead and make use of the call option on this page if you have any doubts regarding the troubleshooting procedures on this page Using the call option, you can get in touch with our technical experts They ensure a quick response and will be glad to answer your queries