Planning Today to Power Tomorrow
As the seasons change, preparation becomes our greatest strength. A little planning now can make all the difference in keeping your family safe, comfortable, and confident as we approach the winter season. Inside this newsletter, you’ll find emergency preparedness tips and tools to have a plan in place to ensure you’re safe and ready when the cold arrives.
This past summer’s Hill Country flood and the February 2021 snowstorm are just two examples of the extreme weather events our community has faced. Together, they have shown how unpredictable Texas weather can be and how valuable preparation truly is, as well as the resilience we share. While our community’s recovery continues, including repair work at our Hunt Substation, these experiences highlight not only the critical role reliable power plays in our lives, but also KPUB’s commitment to stand alongside our neighbors every step of the way.
KPUB’s storied history reminds us how far we’ve come— growing and serving the Hill Country since 1987—and how we continue to plan ahead for the future. Now, we are taking a strategic and historic step into power generation ownership for the first time.
Construction on our new facility will break ground soon to ensure stable, low rates for our customers for decades to come. We’re powering forward and planning for the future together, because this is your KPUB, and your power.
Mike Wittler KPUB General Manager & CEO
Farrah Cheney Andrew Borkowski Ximena Rosario Jenna Montgomery Olivia Lewis
Hunt Substation Update: Rising Strong
After the Flood
When the Hill Country flood struck on July 4, the Hunt Substation experienced unprecedented flooding, with 6 to 8 feet of water inside the facility. Power was briefly lost before our crews quickly rerouted customers through the Ingram Substation— our critical short-term solution to keep the lights on while long-term plans were set in motion.
Within days, our partners at the Lower Colorado River Authority (LCRA) delivered a mobile substation transformer to Hunt, allowing KPUB to continue delivering safe, reliable power. By September, Hunt’s substation was re-energized using a temporary modular configuration.
While the electronic systems—relays, controls, and communications equipment— must be completely replaced, the most expensive equipment, including the transformer and circuit breakers, remains in good condition.
Looking ahead, our long-term plan is to rebuild the Hunt Substation stronger and more flood-resilient. Although the site sits only partially within a designated 500year flood plain, the flooding far exceeded those projections.
To safeguard against future storms, LCRA and KPUB will elevate critical equipment—including the control house—well above the levels reached during this historic event.
Emergency Preparedness
Tips from KPUB
Have a Plan in Place
Think back to the February 2021 winter storm. What did you and your family need most— whether you had power or not? Use those lessons to guide your planning for the next extreme weather event.
If you or a loved one relies on electric-powered medical equipment, please remember that being designated on KPUB’s medical necessity customer list does not guarantee an uninterrupted power supply. That’s why it’s essential for all customers with medical needs to have a backup plan in place for a sustained outage. Your plan should include alternatives, such as a generator, to keep critical equipment operating safely.
Build an Emergency Kit
When severe weather strikes, it may take time for conditions to improve or for help to arrive. A well-prepared emergency kit can make the difference in keeping your household safe, healthy, and comfortable. Stock enough supplies to last at least 72 hours so your family is ready if power is out or travel is limited.
Food & Water: Nonperishable food and one gallon of water per person, per day.
Medical Needs: Prescriptions, first aid, and if needed, backup power for equipment.
Other Essentials: Blankets, flashlights, batteries, chargers, and a battery-operated radio.
Pets: Don’t forget their food and comfort items.
Before a Storm Tips
• Fully charge phones and power banks.
• Keep your gas tank full.
• Have an appropriate supply of generator fuel on hand.
• Before freezes: insulate pipes, remove hoses, and cover faucets.
• Have safe heating sources ready.
• Remember the Four Ps: People, Pets, Pipes, Plants.
During an Outage Tips
• Stay warm by closing off unused rooms and dressing in layers.
• Keep refrigerator/freezer doors closed.
• Use flashlights, not candles.
• Treat all downed power lines as dangerous.
• Never use stoves, ovens, or cars in garages for heat.
With a little preparation, you can face extreme weather with peace of mind knowing your family is ready and safe.
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830.257.3050 | KPUB.COM
2250 Memorial Blvd
Kerrville, Texas 78028
COMMUNITY EVENTS
eatBlanketK i t !s FREE
KPUB Power Hour: Ready, Set, Winter Prep
THURSDAY, NOVEMBER 13, 2025 | 8 A.M. – 9 A.M. KPUB BOARDROOM
Learn how to prepare your home, manage your electric bill, and keep your family safe during cold snaps. We’ll cover emergency planning and share how KPUB has strengthened our systems and processes since the 2021 winter storm—plus what to expect if rotating outages ever occur again.
Learn more at kpub.com/powerhour. RSVP to energy@kpub.com or 830.257.3050.
Save Energy & Money! Community Weatherization Event
THURSDAY, NOVEMBER 20, 2025 | 10 A.M. – 1 P.M. DIETERT CENTER
Get ready for winter and save on your energy bills! Join KPUB and the Alamo Area Council of Governments (AACOG) for our Community Weatherization Event. We’ll share free funding opportunities, give away heat blanket kits with weather stripping and energy-saving tips, and answer your questions about rebates, free energy audits, bill discounts, payment assistance, and more. Plus, everyone who attends can enter a drawing for a free Nest Smart Thermostat!
Don’t miss this chance to prepare your home for the season and keep more money in your pocket!
Learn more at kpub.com/weatherization or contact us at energy@kpub.com or 830.257.3050.
KPUB Community Blood Drive
THURSDAY, DECEMBER 11, 2025 | 9 A.M. – 2 P.M. By appointment only. Sign up now to help save lives! Learn more at kpub.com/blooddrive.
