Vietnam E-Commerce Logistics Market is Expected to Reach over USD 990 Million by 2022: Ken Research Speedy development of online trading activities within the country has led to express delivery firms in the domestic market to improve their fees and speed of the delivery, thereby increasing competitiveness in the market.
The report titled “Vietnam Express and E-Commerce Logistics Market Outlook to 2022 – By Air and Ground Express, By Channel (3PL and E-Commerce Merchants), By Intercity and Intracity Orders and By Payment Method (Cash on Delivery and Others)” by Ken Research suggested a growth at a noteworthy six year CAGR of 22.8% in Vietnam express delivery market and 42.1% in Vietnam E-commerce logistics market in terms of revenue in next 5 years till the year ending 2022. Last mile delivery represents the final segment in logistics network where finished goods are generally transferred to the final end user (customer/business). Along with the rise of Ecommerce activities in the country, an increasing trend was witnessed towards consumer preference for shopping products online, thereby making “last mile delivery” a key differentiator amongst E-commerce logistics companies, especially in the urban areas. Increasing customer expectations towards faster fulfillment have led major E-commerce players to gain prior knowledge regarding customer requirements and provide the best customer experience possible. Opening up of logistics hubs along with the introduction of new web technologies in last mile logistics drew much attention from not online sellers but shipping companies as well. For instance, the use of Uber-like apps within Vietnam implies another impact and trend in last mile logistics for tracking purposes. E-commerce logistics companies in Vietnam such as GHN has installed an automated decision and route planner which uses modern equipments