We successfully help clients buy and sell homes in the Portland Metropolitan area by delivering thorough & thoughtful customer care. We strive to deliver service that is truly exceptional and best in class.
CORE VALUES
We act from, and are dedicated to, our concierge mindset with attention to detail, expert negotiation, and a strong commitment to clear and consistent communication.
We are:
Proactive: Energetic and thoughtful customer service. Relational: Our team and our clients are the most important part of our day
Informed: Expert knowledge of the neighborhoods born from working consistently with both Buyers and Sellers in the NW/SW Hills for 25 years.
Committed: We do what we say we are going to do. We are here for you.
E X C E P T I O N A L S E R V I C E
Kendall Bergstrom
Properties is committed to exceptional service Your time is valuable, and it is our goal to make this process smooth and seamless
Expert analysis of the market in order to achieve top dollar. Tailored marketing strategy allowing us to target the most appropriate and immediate buying audience. Targeted Local, National and Global outreach to key networks in our effort to expose your home to the wide & effective markets. Weekly, and often daily, updates from our administrative team help ensure every detail is carefully managed from the moment our clients approve the timeline. We are a trusted referral resource for vendors, contractors and local professionals
We establish positive and proactive rapport with our co-oping brokers to facilitate a smooth closing process. Ensuring all paperwork is complete and in compliance from date of escrow to closing. We research, problem solve and ultimately celebrate your success together.
M E E T T H E T E A M
Kendall is a highly accomplished Principal Broker specializing in luxury real estate throughout Portland, Oregon and its most sought-after surrounding markets Her expertise spans the Northwest and Southwest Hills of Portland, suburban Southwest neighborhoods, and her longtime hometown, the vibrant and highly desirable community of Lake Oswego She also represents exceptional waterf ront properties along the Willamette River, Central Oregon homes, and vineyard estates throughout the Willamette Valley
Holding the designations of International Relocation Specialist, Certif ied Luxury Home Marketing Specialist (CLHMS), and Global Mobility Specialist (GMS), Kendall brings a deep level of insight and professionalism to her work with relocating executives, artists, and professional athletes She is known for her ability to listen carefully, negotiate skillfully, and guide clients with clarity and conf idence, earning recognition as one of Oregon’s top-performing real estate brokers
Kendall’s connection to Oregon runs deep After spending eight years in the Willamette Valley helping develop the wine brands of Bergström Wines and Delancellotti Family Vineyards alongside her family, she returned to Lake Oswego, where she raised her three children and continues to call home With off ices in the West Hills of Portland and Lake Oswego, she remains closely attuned to the evolving social, economic, and cultural dynamics of each market she serves
Above all, Kendall genuinely loves what she does and takes great pride in helping individuals and families successfully invest in real estate
With more than 30 years of experience purchasing, remodeling, selling, and building homes, Darren Humbert has been on all sides of a real estate transaction and offers valuable insight and guidance to his clients He found his passion for real estate and construction at age 23 when he purchased, remodeled, and sold his f irst home for a prof it in just ten months He later became a journeyman carpenter and general contractor, where he learned the importance of surrounding yourself with experts who can f ind the right answer to any question Darren joined the Bergstrom Group to collaborate with exceptional agents and provide his clients access to a global network and top-tier marketing tools backed by decades of real estate knowledge
A native Oregonian and full-service real estate expert, Darren strategically negotiates, advises on investment properties, and helps clients navigate the market His experience spans residential, bare land, conservation easements, large acreage, farm deferrals, commercial, and multifamily properties, allowing him to anticipate pitfalls and create the best possible outcomes He approaches every transaction as an investment and ensures a luxury experience at every price point
Prior to real estate, Darren worked as a wildland f iref ighter Outside of work, he enjoys hiking, traveling, and spending time with f riends and family
Having lived in Lake Oswego for most of his life, Ty offers a deep understanding of the city, its schools, and its tight-knit community As a third-generation real estate professional in the Portland metro area, he brings local knowledge and a strong network to benef it his clients, whether they’re buying, selling, or investing
Ty specializes in f irst time home buyers, Lake Oswego’s luxury market, and investment properties He blends his experience in commercial real estate and mortgage brokerage to provide a thorough, data-driven approach to residential real estate With a pulse on market trends and a strategic approach to negotiation, he ensures that his clients receive the best possible outcome
Luxury real estate requires a personalized approach, and Ty delivers with tailored marketing strategies and a seamless experience f rom start to f inish. His ability to connect buyers and sellers with the right opportunities, both on and off the market, gives his clients a competitive edge in Lake Oswego’s dynamic real estate landscape
Ty studied Business and Economics at the University of Oregon, where he earned AllAmerican honors as a lacrosse player Outside of real estate, he stays active in the community; Playing golf at Oswego Lake Country Club, working out at Bay Club, and spending summers boating on the lake with f riends and family
If you’re looking to buy or sell in Lake Oswego or invest in the Portland metro area, Ty would be happy to help
Marcella serves as the Marketing Coordinator, overseeing the marketing execution for each listing across digital, social, and print platforms She works closely with agents and vendors to ensure every property is presented with a cohesive and elevated brand presence, thoughtfully positioned to highlight its unique features and reach the right audience
With a strong attention to detail and a strategic, creative approach, Marcella manages content development, visual presentation, video editing, and the production of high quality marketing materials She oversees campaign timelines, coordinates the rollout of marketing initiatives, and ensures that each listing maintains brand consistency across all platforms Her focus on clear communication, precision, and timely execution supports a seamless marketing process and delivers an exceptional experience for sellers
Originally f rom Santa Cruz, California, Marcella has long standing family ties to Lake Oswego, where she now calls home She graduated Magna Cum Laude f rom San Diego State University, an experience that shaped her strong work ethic, attention to detail, and passion for delivering high quality work
She loves what she does and takes pride in helping every listing shine while making the marketing process smooth and enjoyable
P H O T O G R A P H Y
W e p a r t n e r w i t h p r o f e s s i o n a l r e a l e s t a t e
p h o t o g r a p h e r s w h o s p e c i a l i z e i n l u x u r y
h o m e s t o c r e a t e a c o m p e l l i n g f i r s t
i m p r e s s i o n . A l l p h o t o g r a p h y i s a r r a n g e d
a n d c o v e r e d b y o u r t e a m P h o t o g r a p h y
c r e a t e s a c o m p e l l i n g v i s i o n f o r f u t u r e
b u y e r s b y c a p t u r i n g t h e u n i q u e q u a l i t i e s
a n d a r c h i t e c t u r a l d e t a i l s o f y o u r h o m e ,
e n s u r i n g i t s t a n d s o u t a c r o s s t h e R M L S a n d
a l l m a j o r r e a l e s t a t e p l a t f o r m s , i n c l u d i n g
Z i l l o w , R e d f i n , a n d R e a l t o r c o m
A E R I A L & D R O N E I M AG E RY
Dro n e p h oto g ra p hy p rov i d e s a tr u e
s e n s e o f p l a c e , c a ptu r i n g you r h o m e
w i t h i n i ts su rrou n d i n g n e i g h b o r h o o d
a n d s h owc a s i n g p rox i m i ty to p a r ks ,
tra i l s , d ow n tow n , a n d key a m e n i t i e s
T h i s e l evate d p e rs p e ct i ve h e l p s te l l a
m o re c o m p l ete sto r y fo r bu ye rs w h o
b e g i n t h e i r s e a rc h o n l i n e
T W I L I G H T P H O T O G R A P H Y
Tw i l i g h t p h oto g ra p hy f u r t h e r e n h a n c e s you r
h o m e ’ s p re s e n tat i o n , h i g h l i g h t i n g ex te r i o r
l i g h t i n g , l a n d s c a p i n g , a n d a rc h i te ctu ra l
p re s e n c e at d u s k . T h e s e i m a g e s c re ate
d ra m at i c a p p e a l a n d e m p h a s i ze fe atu re s t h at
a d d l a st i n g va l u e .
P
F L
R P L A N S & M E AS U R E M E N TS
B e c a u s e m o s t b u y e r s b e g i n t h e i r s e a r c h
o n l i n e , p r o f e s s i o n a l f l o o r p l a n s h a v e
b e c o m e a n i n d u s t r y s t a n d a r d A c c u r a t e
m e a s u r e m e n t s h e l p b u y e r s u n d e r s t a n d
l a y o u t , f l o w , a n d s p a c e , a l l o w i n g t h e m t o
d e t e r m i n e w h e t h e r y o u r h o m e f i t s t h e i r
n e e d s b e f o r e s c h e d u l i n g a s h o w i n g W e
p a r t n e r w i t h a p r o f e s s i o n a l m e a s u r e m e n t
f i r m t o c o m p l e t e t h e s e p l a n s
H O M E E N E RGY S CO R E
Th e Ci ty o f Port l a n d re q u i re s s e l l ers o f
s i n g l e - fa m i ly h o m e s to o bta i n a H o m e
E n ergy Score pr i or to l i st i n g . Th i s re p ort
eva l u ate s you r h o m e ’ s e n ergy - re l ate d
fe atu re s , su c h a s h e at i n g , co o l i n g , a n d
i n su l at i o n , a n d i s i n c l u d e d i n ou r
m ar ket i n g m ater i a l s to prov i d e
tra n s p are n cy a n d a l l ow buyers to co m p are
e n ergy u s e a c ro s s h o m e s i n t h e Port l a n d
m ar ket
S C H E D U L I N G & CO ST
Th e H o m e E n ergy Score i s a s e l l er - p a i d
re q u i re m e nt a n d i s ty p i c a l ly s c h e d u l e d
a l o n g s i d e t h e f l o or p l a n m e a su re m e nt for co nve n i e n ce Co sts g e n era l ly ra n g e fro m
$ 1 85 –$ 400 d e p e n d i n g o n s q u are fo ota g e ,
a n d re p orts are u su a l ly d e l ivere d w i t h i n 24 h ou rs a n d i n c l u d e d i n you r l i st i n g
T I M E L I N E
WE CREATE A TIMELINE FOR YOUR REVIEW
We begin with a draft of a timeline outlining the steps forward. Together, we determine the best timeline that meets the needs of you and your family
PREPARING YOUR HOME
As a team, we will walk through your home with an eye for preparation, marketing, and photography We will provide specifics to fine tune details ensuring your home is presented in its best light
PRE-LISTING PREPARATION
Our team works together to prepare all required listing documents for the RMLS system, develop your marketing materials, and coordinate all preparatory appointments We consistently watch the sales data so your pricing is ideal for the marketplace.
PHOTOS AND FLOOR PLANS
Our professional photography team captures interior and exterior photos and creates a floor plan map, with videography and drone photography if needed, as Kendall, Darren, and Ty begin Realtor outreach to launch early marketing efforts.
COMING SOON
Your home is now in “Coming Soon” status on RMLS, the central database Realtors use to share listings. CSN ensures your home is seen by Realtors only, generating early interest while allowing a few days for final touches and professional photography.
ON THE MARKET
Realtors will begin requesting home showings. We will notify you of each request and provide timely feedback after every showing LIVE
WEEK 0: BUILDING MOMENTUM + CSN
A successful sale starts before your home goes live. The week before launch, we create early energy so your home enters the market with credibility and attention This includes:
Direct Broker outreach to key REALTORS® “Coming Soon” in RMLS to give brokers early access for them and their buyers.
Early exposure drives showings and sets your home up for a strong debut
WEEK 1: LIVE ON THE MARKET
Once live, your home appears in RMLS
Instantly shared across all syndicate platforms, reaching the largest national pool of active buyers & brokers
Digital campaign launch across social media platforms using premium photography, shortform video, and strategic marketing. Large format postcards sent to the closest 200 neighbors
Home exposure to our Sotheby’s International Realty reach; global outreach to active buyers & all relocation clients.
WEEK 2: BROKER TOUR + AGENT AWARENESS
In week two, we increase exposure by hosting a Brokers Tour. We invite the most active & influential buyer brokers to tour your home This invite is sent via email & exposed through social media channels
Broker Tours are typically held on Tuesdays from 11:00 AM to 1:00 PM.
We will work with you to choose the approach that best fits your home, goals,& timing, ensuring maximum agent awareness & buyer traction.
This email highlights how your home is being professionally marketed & reaching the right audiences across multiple channels. WEEK 3: DIGITAL REACH + ENGAGEMENT
C L I E N T T E S T I M O N I A L S
“WOW. Just, wow! That is how I would describe our experiences as both buyers and sellers fortunate enough to work with Kendall and her amazing team From start to finish, Kendall’s goal is for her clients to be happy with their decisions
Relationships are her priority She thinks of all the little details so her clients don’t have to Her vast experience as a broker really shows If she doesn’t know the answer, she knows someone who does If you are looking for a broker, call her immediately! You will not be sorry ”
K. DEE
PORTLAND, OR
“Thank you! For all of your great work selling our home and lot. You and your team exceeded my expectations at every level. Everyone on your team was professional, prompt, and communicative I really appreciate the care and expertise you and your team provided throughout the entire process ”
M MONROE
LAKE OSWEGO, OR
“Ty was great to work with throughout the entire real estate process He was knowledgeable, communicative, and always quick to answer questions You can tell he really knows the market and cares about his clients I’d absolutely recommend Ty and the Bergstrom team as a whole ”
A DELLACORTE
PORTLAND, OR
“Darren Humbert was willing to negotiate for us and represented our best interests in an honest and ethical manner He was always available to address questions and concerns He helped us find and meet with contractors when needed (even after the purchase and sale)! His personal experience in buying, selling and renovating homes enabled him to provide us with firsthand knowledge that proved to be invaluable at multiple stages in the buying and selling processes After looking at countless properties and taking the time to understand what we were searching for, he knew when the right house for us was coming on the market When it came to selling our house, he was on the phone advertising it before it even came on the market. Darren truly went above and beyond and we cannot recommend him enough. ”
