Chamberlink Dec Jan 26

Page 1


CHAMBER

• Budget: GBCC’s mixed reaction

• New ABCC committee revealed

• Shortlist for Staffs Chambers’ awards

• Forvis Mazars become Chamber patron

Picture: Shaun Fellows

Contents

Chamberlink December 2025/January 2026

56 ABCC: Chamber welcomes committee members

58 Cannock Chase: Chambers’ awards receive major backing from college

does little to lift business despite welcome measures

President’s Focus Janie Frampton, president of Greater Birmingham Global Chamber of Commerce 12 The Griffin Report

Andy Dawson, the Chamber’s new president 24 Where Do You Fancy? The Jam House

Patrons

50 Volunteers transform Bournville garden 1813 Club and Premier Members

52 APS Metals Pressings transitions to EOT Chamber Group

54 International Trade: New webinar offers global trade expertise

59 Burton & District: Award winners celebrated at special lunch

60 Lichfield & Tamworth: Staffordshire councils to unite

61 Royal Sutton Coldfield: Members link up to make the most of LinkedIn

62 Solihull: Dave Boddy joins the Moors as CEO

64 Future Faces: Coaching guru to help shift your mindset Events

66 The latest list of Chamber events

70 Manufacturing: Money-smart habits for manufacturers

72 The perfect time to grow your business

CHAMBER

The official publication of Greater Birmingham Chambers of Commerce

Editor: John Lamb

07814 539329

lambjohn@mac.com

Deputy Editor: Dan Harrison 0121 274 3239, 0797 1144052

d.harrison@birmingham-chamber.com

Assistant Editor: Jon Griffin 07963 405538

j.griffin@birmingham-chamber.com

Reporter: Feron Jayawardene 0121 2743240, 07508 317356

f.jayawardene@birmingham-chamber.com

Reporter: Darby Newman

07951 245985

d.newman@birmingham-chamber.com

76 Executive Search & Recruitment: What is executive search and why is it so important?

78 Top tips to hire the right talent

Sector Focus

80 Business Travel: Arup to deliver BHX’s Masterplan

82 Finance: Website puts financial advice at your fingertips

84 Health in the Workplace: Partnership to tackle mental health issues

86 Legal: HCR Law leads in M&A deals

88 Manufacturing: Project to manage harmful dust

90 Property: Mayor keeps his word to deliver homes

92 Skills: Leaders collaborate to shape future of learning

95 Technology: Hubtel IT helps funeral directors

96 The Arts: Superstar to return to role

98 Sport: Gateley in GB Snowsport deal

Member Section

99 Chamber Insight James Austin, Access Bookings

100 New Members Chamber welcomes new members

102 …any other business News from Chamber businesses

The Greater Birmingham Chambers of Commerce (GBCC) is here to connect, support and grow local businesses. Accredited by the British Chambers, we have acted as the voice of local businesses since 1813.

Editor’s View

Courage of our award winners is celebrated

There used to be an adage in the newspaper world that you never launch a campaign that you can’t win.

And at the same time it takes a lot of bottle to put your head above the parapet in an attempt to become a winner.

So as we enter the build-up to next year’s Greater Birmingham Chambers of Commerce (GBCC) awards in May, it’s interesting to hear the views of people who have been winners and what impact that has had on themselves and their businesses.

The overall winner of the 2025 event was The Listening Centre, whose owner and managing director was asked what impact their success had on the fortunes of the company.

Sharon McCormick was unequivocal. She said it gave the entire team at her Lichfieldbased employee assistance programme “tremendous pride and confidence, reinforcing that our trauma-informed approach to workplace wellbeing truly makes a difference”.

She added that the recognition had “opened doors to new partnerships and elevated conversations about the importance of genuine mental health support in the workplace”.

And Becca Horley, the medical negligence associate at Fletchers Solicitors who was crowned the Chamber’s Greater Birmingham Young Professional of the Year in October, was excited about the doors her win would open.

“Previous winners have done such incredible things and I’m so excited to make my own and celebrate the opportunities that it will give me,” she told Chamberlink.

And some winners are born out of personal trauma, like mum Fran Williams, who launched the world’s first mental health plush (soft) toys to aid young children after her daughter’s struggles with anxiety.

Fran is now also a winner – having triumphed in the GBCC-hosted Women Entrepreneurs Pitch Competition (see Page 8).

And more winners were being crowned at the end of this month at the Asian Business Chamber of Commerce awards (see Page 57).

This sort of evidence should act as encouragement to any businesses or individuals who have wavered over entering an award, probably through lack of confidence or more likely shortage of time.

Winning is never easy – as many longsuffering sports fans in our parish will testify –but the rewards can be game-changing and long-lasting. For any businesses’ chances of becoming one of those winners, turn to Page 8 to find out how.

• Chamberlink will be taking a break in January but we’ll be back with all the latest news and usual fetures in February. In the meantime, we wish everyone a happy Christmas and prosperous New Year.

Business News

Latest news from Greater Birmingham Chambers of Commerce

Budget does little to lift business despite welcome measures

Business leaders in Greater Birmingham say the Autumn Budget did not go far enough to generate a much-needed boost in business confidence.

Greater Birmingham Chambers of Commerce (GBCC) said that while Chancellor Rachel Reeves made welcome announcements around supporting firm-led innovation and helping people into work, her Budget did little to address key areas such as business rates reform and export activity.

And businesses are set to be burdened with further minimum wage increases - 4.1 per cent for over-21s and 8.5 per cent for 18 to 20-yearolds.

While the Budget vows to provide energy cost relief for “manufacturing and electricity intensive frontier industries”, the Chamber was disappointed that similar support hasn’t been offered to retail and hospitality firms.

Raj Kandola, acting deputy CEO at the GBCC, said: “Putting aside the unprecedented leak from the OBR, many of the announcements made by the Chancellor offered little surprise as she decided to press ahead with another round of tax rises to facilitate broader spending plans

‘Overall, businesses will be

breathing a sigh of relief that they weren’t a marked target for tax hikes like last year’

“From a business perspective, there were welcome announcements around offering free apprenticeships to SMEs and a commitment to supporting more people into the world of work.

“It was pleasing to see a commitment to driving further firm-led innovation – namely around supporting scale ups listing on the London Stock Exchange, bolstering the remit of the British Business Bank and an extension of the EIS and VCT schemes.

“Consumers will welcome a much-needed cut on energy bills, and many manufacturers will benefit from a similar scheme.

“However, firms operating in hospitality and retail are also crying out for support on this front.”

“Regionally, it was pleasing to hear the Government reaffirm commitment to the Midlands Rail Hub, the Creative Place Growth Fund and funding to deliver the West Midlands Growth Plan.

“However, additional powers for Mayoral Authorities to raise tourism taxes will need careful implementation to offset any inflationary impact.”

Emily Stubbs, head of policy added: “Overall, businesses will be breathing a sigh of relief that they weren’t a marked target for tax hikes like last year, but a number of measures announced yesterday will simply add to the crippling cost pressures that many face on a daily basis.

“Increasing the minimum wage and capping salary sacrifices will simply add to overheads and without meaningful reform to the proposed Employment Rights Bill will do little to encourage businesses to bolster their workforce.

“It was also disappointing to see very little announced around driving export activity –particularly for an economy like the West Midlands which has been badly knocked by the fallout from the Trump tariffs and wider geopolitical uncertainty.

“On entering Government, the Chancellor promised to get a grip of the country’s finances and create an entrepreneurial platform for firms to flourish.

“With taxes set to reach record levels by the end of the decade, coupled with subdued investment and hiring levels, this vision seems a distant reality.

“This Budget does not go far enough to give business confidence the boost it needs.”

Pleasing regional commitments: Raj Kandola.

Carmen named vice-president

Carmen Watson (pictured), chair of Pertemps Network Group, has been elected vicepresident of Greater Birmingham Chambers of Commerce.

Carmen has spent five decades in the recruitment industry, having initially joined Pertemps in the 1970s as a secretary.

By the age of 24, she had joined the management team based out of Wolverhampton, before joining the company’s main board aged 30.

Today, the Meridenheadquartered firm is a £1bn turnover operation.

A respected leader in recruitment, Carmen has earned a host of major accolades. Staffing industry analysts have named her as one of the most powerful female leaders in recruitment six times, including in the 2025 listing.

In 2018, she was voted Overall Midlands Director of the Year by the Institute of Directors and received a Lifetime Achievers Award from the Recruitment & Employment Confederation.

Carmen is also Deputy Lieutenant for the West Midlands, a member of the Business in the Community Race for Opportunity Leadership Team and a trustee of the Lord Mayor of Birmingham’s Charity.

Carmen said: “Having served on the Chamber Council for the last couple years, I have seen first-hand the enormous amount of work that goes into supporting local businesses, both from a policy perspective and through practical initiatives.

“I have been hugely impressed by the Chamber’s commitment to driving growth and creating opportunities across our region.

“It is therefore an honour and privilege to take on the role of vice-president.”

President Andy hails power of the Chamber

The new president of Greater Birmingham Chambers of Commerce (GBCC) has vowed to ensure businesses have “the tools, knowledge and confidence” to embrace new technologies.

Andy Dawson, the co-founder of Birminghamheadquartered business transformation organisation Curium Solutions, was named as successor to outgoing president Nasir Awan during GBCC’s annual meeting at Unique Venues Birmingham.

Before establishing Curium Solutions in 2008, alongside co-founders James and Adam Farrow, Andy built a successful career in the insurance industry.

‘I have seen first-hand the power of the Chamber to bring people together, foster collaboration, and drive meaningful change across the region’

He is a long-standing member of the GBCC’s Chamber Council, a mentor for ex-forces charity Heropreneurs and the co-host of podcast Wit + Grit alongside BBC Radio WM presenter PJ Ellis.

Andy said: “It is an honour to take on the role of president of the Greater Birmingham Chambers of Commerce, an organisation that plays such an integral part in supporting and representing our region’s business community.

“Since Curium Solutions first became members in 2016, I have seen first-hand the power of the Chamber to bring people together, foster collaboration, and drive

meaningful change across the region. I would like to extend my sincere thanks to Nasir Awan for his exceptional leadership and his unwavering commitment to championing small businesses and international trade.

“His work has had a lasting impact on the region and provides a strong platform for the next phase of the Greater Birmingham Chamber of Commerce’s journey.”

During his two-year presidency, Andy has vowed to highlight the opportunities and challenges of AI, as well as the role businesses can play in supporting the veteran community.

He added: “Having worked closely with members of the armed forces, I have witnessed both their remarkable resilience and the challenges they face as they transition into civilian life.

“With Birmingham set to host the Invictus Games in 2027, we have a unique opportunity to shine a spotlight on their achievements, strengthen our support networks, and celebrate their contribution to society.”

On helping firms embrace AI, he said: “AI is already reshaping the way we live and work, and while it brings huge potential to enhance productivity and innovation, it also presents challenges we must be ready to face.”

Greg Lowson, chair of the GBCC, said: “I’m delighted that Andy will be our next president.

“The skills that he brings, and his focus on AI and ensuring that Chamber members are in the best possible position to respond to its challenges and opportunities, could not be more timely.”

• Change of rhetoric is vital – see Griffin Report on Pages 12 and 13.

Lasting impact: Andy Dawson (left) praises Nasir Awan’s term of office

‘True champion’ in award honour

A respected Birmingham businessman who “embodies what it means to be a true champion of the local business community” was presented with Nasir Awan’s final President’s Award during the Chamber’s AGM.

Jason Wouhra, CEO of leading independent wholesale business Lioncroft Wholesale, received the award during the meeting at Unique Venues Birmingham.

‘Jason embodies what it means to be a true champion of the local business community’

Jason leads family-run Lioncroft which supplies more than 10,000 independent retail and hospitality businesses across the West Midlands. He is also the Chancellor of Aston University and has held other prominent positions including president of the Asian Business Chamber of Commerce and nonexecutive director of University Hospitals Birmingham NHS Trust. In 2023, he and his family launched the Lioncroft Foundation

to support good causes locally and across the world, including the funding of a new research fellowship into neuroblastoma, a form of childhood cancer.

Nasir said: “Jason embodies what it means to be a true champion of the local business community – ambitious, generous with his time, and deeply committed to Birmingham and its people.

“Under his leadership, Lioncroft Wholesale has not only grown as a thriving enterprise but has also demonstrated how business success and community impact can go hand in hand.

“Jason’s passion for supporting others, his drive to see our region prosper, and his unwavering belief in collaboration make him an outstanding role model for business leaders across the city.

“It is an honour to recognise his remarkable contribution and celebrate the difference he continues to make.”

Two businesses who have been Chamber members for a combined 57 years received long-standing member awards.

Arthur Price, the historic familyowned cutlery manufacturer, was recognised for 19 years of Chamber membership.

And professional services firm Gateley received an award having been Chamber members for 38 years.

Arthur Price CEO James Price and chairman Simon Price with Nasir Awan
Gateley partner and head of real estate Rebecca Sherwin with Nasir Awan
Jason Wouhra (left) receiving the President’s Award from Nasir Awan

Mum triumphs in pitch competition

A mother who launched the world’s first mental health plush (soft) toys to aid young children has been crowned the winner of a competition hosted by Greater Birmingham Chambers of Commerce (GBCC).

The Calmness Crew – founded by Burton upon Trent-based Fran Williams following her daughter’s struggles with anxiety – was named as the judges’ “one-towatch” in the Women Entrepreneurs Pitch Competition.

Women-led SMEs and start-ups from across the West Midlands entered the annual competition –organised by the GBCC, in partnership with NatWest and British Business Bank – with four finalists securing the opportunity to pitch to an expert judging panel at the Birmingham offices of law firm Mills & Reeve.

After a round of pitches and questions, The Calmness Crew was revealed as the winner.

The judges were Craig McVoy, founder and CEO of Turnkey; Nigel Hall, chair and board advisor to multiple start-ups; and Sharonjit Clare, former independent chair of the WMCA race equalities taskforce.

Fran was inspired to start The Calmness Crew after her six-yearold daughter suffered with severe anxiety following the Covid-19 lockdown.

The collection of comforting plushies is designed to support the

wellbeing of young children by voice guiding them through mental health techniques such as box breathing, positive affirmations and grounding techniques.

Judges told her: “The size of the market opportunity is tremendous.

“Neurodiversity is a growing crisis, not just here but worldwide. What you’ve hit on is incredible.”

Fran said: “Winning this award

means so much because when I started The Calmness Crew it was a journey that I didn’t actually want to be on due to my daughter suffering with extreme anxiety.

“But now to win this award, it gives me some kind of external validation to know that what I’m doing is important and that I am on the right track.”

The other finalists were Borro, a

Making your awards entry stand out from the crowd

Firms entering the 2026 Greater Birmingham Chambers of Commerce (GBCC) awards have been urged to ensure that their entries stand out from the large number of applications expected.

The awards take place on Thursday, 14 May, but businesses have only until Friday, 12 December, to apply for the 11 revamped categories.

Chair of the judges for the 2026 awards will be the Chamber’s director of membership Lillian Elekan, who said: “The judges will be sifting through a large number of high-quality applications, so it’s important to make yours stand out.

“A mix of storytelling and data always goes down well with the judges, so share the journey you went on to get to the end result as well as evidence to support your application.

“Most importantly, explain the impact – why does this matter, and why does it stand out in the Greater Birmingham region?”

Past winners of the Greater Birmingham Chambers of Commerce’s awards say recognition

Advice: The Listening Centre’s Sharon McCormick

from the region’s premier business organisation has “opened doors to new partnerships” and “truly accelerated our journey”.

And advice on how to stand out came from Sharon McCormick, whose Lichfield-based employee assistance programme The Listening Centre was crowned the 2025 Greater Birmingham Business of the Year.

She said: “Let your passion for what you do shine through, and don't be afraid to highlight

sustainability-focused service that enables parents to rent kids and baby clothes; Syncd:in, a revenuegenerating music tech company that helps underrepresented artists to take control of their music royalties; and Waste Projekt, a sustainable design start-up transforming food waste into fully biodegradable plant pots and ecoconscious gardening products.

The revamped categories are:

• Non-Profit Champion 2026

• Community Builder 2026

• Workplace Champion 2026 (sponsored by University College Birmingham)

• Pioneer 2026

(sponsored by Sandwell College)

• Sustainability Trailblazer 2026 (sponsored by Caledonian Sleeper )

• Digital Revolutionary 2026 (sponsored by Gateley PLC)

• Breakthrough Business 2026 (sponsored by runyourfleet)

• Business without Borders 2026 (sponsored by Gowling WLG)

• Customer Commitment 2026 (sponsored by Translift Bendi)

• Influencer Award 2026

• Business Ambassador 2026 (sponsored by Turkish Airlines)

what makes your approach unique. The judges appreciate genuine insight into your business impact rather than generic corporate speak.”

ROSHNI Birmingham, a charity which supports Black and minoritised communities affected by domestic abuse, won the Excellence in Third Sector award.

Manager Shaila Pervez said: “Be authentic and bold. Focus on the real impact you’re making, and don’t be afraid to showcase your passion.”

Pitch perfect: Fran Williams (centre) with (left to right): Sharonjit Clare, Craig McVoy, Tracy Sherratt, Harinder Kunor, Deb Leary (event host/entrepreneur) and Nigel Hall. Picture: Shaun Fellows/Shine Pix

President’s Focus

Janie Frampton OBE DL, president of Greater Birmingham Global Chamber of Commerce, became only the second woman to referee in the men’s professional game. Here she draws on her experience of working with several sporting bodies to look at the sort of values that can carry leaders through a permacrisis with resilient leadership in uncertain times.

We are operating in an environment where instability is no longer an interruption, it’s become a “normal” backdrop to life in general.

Global politics shift without warning, such as the imposed tariffs which reshaped supply chains overnight, as well as continued rising costs putting added pressure on organisations and individuals alike.

The emotional toll of constant change, combined with the relentless negativity saturating our information channels has created what many call a perma-crisis. In this environment, the capacity to lead has become less about hierarchy and more about humanity.

‘Leadership behaviour in a perma-crisis becomes the most powerful levelling mechanism an organisation has’

Over the years, throughout my varied experiences, I have learnt that resilience is not simply the ability to “bounce back”. It’s the disciplined ability to remain grounded in the face of uncertainty, to hold steady when others begin to wobble, and to create psychological safety when external forces make people feel very unsafe.

Resilient leadership becomes, almost by default, an HR leveller, because when leaders model calm, fairness, empathy, and emotional regulation, the benefits cascade through every layer of the organisation.

Employees may not recall the technical details of strategic plans, but they do remember how leaders made them feel when circumstances were difficult. They remember who listened, who steadied the room, and who helped them navigate ambiguity.

In times like these, leadership becomes a more powerful form of

organisational infrastructure quiet, often invisible, but foundational.

The real question on everyone’s mind during a permacrisis is, how to maintain medium to long-term strategic focus when recurring geopolitical shocks repeatedly force them into crisis-response mode?

The anxiety created by global volatility is real, costs rise faster than budgets can adjust, workforce wellbeing becomes harder to sustain, and operational decisions

become entangled with political risk, and amid all this noise, people look to their leaders not just for direction, but for stability. This is where resilience and human-centred leadership merge:

• The leader who is able to acknowledge uncertainty without amplifying fear becomes a stabilising force.

• The leader who communicates transparently, even when the message is challenging helps reduce speculation.

• And the leader who treats people consistently and with dignity, regardless of pressure, sets a cultural tone that HR alone cannot manufacture.

In fact, leadership behaviour in a perma-crisis becomes the most powerful levelling mechanism an organisation has. HR policies can guide fairness, but leadership delivered consistently enforces it. HR can set frameworks, but leaders embody the organisation’s values where they matter most in real moments, under real stress, with real consequences. We understand the importance of resilience in leadership, in shaping organisational culture, however the danger is when resilience becomes essential for survival rather than a desirable leadership trait.

We would hope resilience is embedded into the culture of the organisation. Is it so in your organisation? If not then it becomes an imperative. It cannot be forced but can be cultivated through reflection, trust, empathy, and the belief that people can endure change when they feel supported through it.

The leaders who succeed in this environment are not those who appear unshakeable, they are the ones who remain human while navigating disruption. They understand that resilience is not a shield but a connector; it allows people to stay engaged, grounded, and hopeful even when the external landscape feels unpredictable.

By showing humility, offering clarity, and radiating calm, leaders become the emotional equaliser in times when pressure is not equally distributed. In the end, perma-crisis does not eliminate the need for leadership it elevates it. It transforms leadership from a role into an interpersonal responsibility. It leaves organisations not simply looking for decision-makers, but for leaders who can bring humanity into the boardroom, stability into uncertainty, and resilience into the collective experience, when leaders hold the centre, others find their footing and the whole organisation stands stronger for it.

Janie Frampton

The Griffin Report

Andy Dawson, who has succeeded Nasir Awan as president of Greater Birmingham Chambers of Commerce, is the co-founder of Curium Solutions, which is dedicated to providing businesses with a range of services across transformation delivery, culture change and capability development. Here he tells JON GRIFFIN that one of his ambitions as president will be to maintain the Chamber’s “great voice”.

Andy Dawson is a man of distinctive parts –proud family man and father of two teenage sons, football, cricket and rugby lover, co-founder of Birmingham start-up Curium Solutions which mushroomed over 17 years into a £5m plus international business…

Now he’s the new president of Greater Birmingham Chambers of Commerce (GBCC) – stepping into the role at the helm of the Midlands’ leading business group just days before the most anticipated Budget of recent years.

As speculation over Rachel Reeves’ announcement reached fever pitch, Andy sat down with Chamberlink to gaze into the crystal ball – calling for the region’s industrialists to “accentuate the positive” and grasp the nettle towards a prosperous future.

The entrepreneur who quit a high-powered job as Birminghambased chief operating officer for Legal and General’s insurance division to pursue his dream of

running his own firm urged a collaborative approach between Government, the West Midlands Combined Authority, the Chambers and others to bolster Midland industry.

“There are a lot of good SMEs here but we need stability and confidence – they are so important’

And he pinpointed Artificial Intelligence (AI) and cyber security as vital tools in pursuit of stability and growth to underpin the regional economy in the face of volatile geopolitical developments such as Donald Trump’s tariffs, the Ukraine war and the Middle East conflict.

“You can’t get away from AI. What is that actually going to do? Implementing AI will improve the effectiveness and efficiency of the organisation. Will roles be reduced? Probably. Will roles be upskilled

and maybe more interesting? Probably – I think that is emerging. I think cyber security is really important and more awareness of the insurance aspects of that.

“There are a few challenges surrounding the economy and uncertainty that are making things harder. Some of the Budget changes last year with the National Insurance increase and the reduction of the threshold have made things difficult for some sectors.

“But there are some really thriving sectors, especially around the tech scene. And there are a lot of good SMEs here but we need stability and confidence – they are so important. I think we have to be careful about what we talk about.

“We have got to really try and change the rhetoric – instead of thinking what if something bad happens, think about what if something good happens? Accentuate the positives, collaborate collectively. There is plenty of opportunity out there – it is just having the resilience to keep looking for it.

Andy has pinpointed AI as a key theme of his presidency

“There are so many different parts of the region trying to do great things – take something like Tech or AI and imagine if we could actually leverage each other and have more of a common voice or common focus. The Mayor is trying to do that with his growth plan. You have got the Government trying to do that with its industrial strategy. You have got a huge tech cluster here as well.

“The ingredients are there – how do we find a way of putting it all together whereby we succeed and win?”

Andy is no stranger to success himself – by his mid-thirties he was running a £20m budget with up to 900 staff at Legal and General before taking a leap of faith by launching Birmingham consultancy Curium with co-founders and identical twins James and Adam

Curium

noun

Curium is a metallic radioactive element that is only produced artificially and that is used in spectrometers and in thermoelectric generators on spacecraft.

The name Curium was born out of frustration and has stuck ever since. We spent an expensive day with an agency to help us come up with a funky, inspiring name – it proved to be a rubbish day that dragged on and left us frustrated. Because we were doing Change Management, I eventually blurted out ‘does CM stand for anything on the periodic table?’

We looked it up and CM is Curium.

We thought: ‘That’s perfect’.”

Andy Dawson

Farrow just as the credit crunch and banking crisis of autumn 2008 hit.

Today the transformative company has grown to boast a turnover of £5m-plus with more than 40 staff in the UK, the US and Canada. Now Andy is reducing his hours at Curium to set his sights on a two-year term as President of the Greater Birmingham Chambers.

“As Curium we have been involved with the Chamber since 2016. We have been patrons for the last eight years, which has been great – a great network – and I have been on the Chamber Council for seven years. I have met a lot of the members, fellow patrons and also many SMEs around the region.

“I have thoroughly enjoyed it –we have a really good strong Chamber here and it has helped us to get a really good footprint of

customers over time. We currently work with people like JLR, Bentley, Headlam, Halfords, Birmingham Airport and the Chamber network has helped develop some of those ties and get us known more locally.”

‘I spoke to all the past Presidents I could access, to Nasir, Deb, Steve, Saqib, Greg, to understand what it meant to them’

Andy said he had canvassed the thoughts of recent Chamber presidents ahead of taking the reins to help prepare for his presidential term. “I spoke to all the past presidents I could access, to

Nasir, Deb, Steve, Saqib, Greg, to understand what it meant to them, what was involved. It gave me a real feel for the passion for the role, the importance of the role, that need to respect what has gone before you, the kind of legacy and do right by it.”

He said membership of the Council Chamber had given him invaluable insights into the priorities facing businesses across the West Midlands. “One of the privileges of being part of the Chamber Council is that every year the team bring to the council members ‘here are the things we need to work on next year.’ You get to hear and advise on what you think policy should be, the focus areas – and then the Chamber goes and does what the Chamber does really well, working with businesses.”

He hailed the Chamber as a

“great voice” for regional business with crucial lobbying links to politicians and the Government. “We get to hear what is really going on and what we need – that needs active members to contribute so the Chamber can be informed to then go and represent them properly.

“There are an awful lot of sectors we are trying to shine a light on –manufacturing, professional services, life sciences.”

Meanwhile, when time allows away from Chamber and Curium duties the new President – who is also a keen Everton fan as well as an occasional spectator at Leicester Tigers Rugby - is aiming to don his whites at Sutton Coldfield to resume a club cricketing career dating back to his youth in Ormskirk, near Liverpool. “I love it, winter nets are beckoning.”

SLTC Awards shortlist is revealed

Judges hailed a “high calibre and diverse range of entries” as the shortlist was revealed for the 2026 Royal Sutton Coldfield, Lichfield & Tamworth and Cannock Chase Chamber of Commerce (SLTC) Awards.

More than 40 businesses and individuals have been shortlisted across eight categories for the awards at Statfold Country Park, near Tamworth, on 12 February 2026. As well as crowning the eight category winners, one business will also be named overall STLC Business of the Year.

The presidents of the three Chambers will also hand out President’s Awards.

David Woakes, head of commercial development at Greater Birmingham Chambers of Commerce, chaired the judging panel. He said: “The judges were very impressed by the high calibre and diverse range of entries for these awards. We wish all finalists the very best of luck.”

The judging panel comprised: Nadia Johnstone-Smith (financial planner at Partners Wealth Management Solutions Ltd/Future Faces Chamber of Commerce committee member); Claire Reeves (multi-award winning coach, counsellor and trainer); Kevin Johns (director and shareholder, Prime Accountants Group/vice-president, Solihull Chamber of Commerce); Rebecca Fox (partnership and projects manager, Colebridge Trust), Caroline Fotheringham (chief executive, Sexual Abuse Rape Advice Centre); Amina Hussain (managing director, SME Outsourcing/vice-president, Greater Birmingham Global Chamber of Commerce).

THE SHORTLIST IS

Cannock Chase Business of the Year

• Chasetown FC

• Cosmik Carrot

• Everyone Health

• T150 Energy Ltd

• Velorim Group Ltd

Lichfield Business of the Year

• Bowbrook Financial Planners Ltd

• Crown Highways Ltd

• inLIFE

• Lichfield Garrick Theatre

• The Boat

• The Boss Partnership

Royal Sutton Coldfield Business of the Year

• EDGE Creative

• Evolving Families

• George Green Solicitors LLP

• Moor Hall hotel & Spa

• Nexus Care Services

• Visit Royal Sutton Coldfield BID (Business Improvement District)

Tamworth Business of the Year

• Against The Odds Education & Awareness CIC

• Pickerings Solicitors

• PI-KEM Ltd

• Reach Peak Performance HR and Coaching

• Recruit123 Limited

• tmWare Ltd

SLTC Breakthrough Business Award

• Fiona Millington Photography

• Go True North

• Nicola Kathryn Coaching

• Techcare Limited

• The Holistic VA Limited

SLTC Community Builder Award

• Adept Central Ltd

• Chasetown Football Club

• T150 Energy Ltd

• The Cancer Support Centre

• The George Hotel

• The Hub at St Mary’s

SLTC Workplace Champion Award

• M6toll

• Mercia Cleaning Services

• Moor Hall hotel & Spa

• tmWare Ltd

SLTC Young Professional of the Year

• Ellie Summlar (Adcocks Solicitors Limited)

• Conner Elwell (CJE Developments & Property Services Ltd)

• Laura Bucknall (inLIFE)

• Sophie Jee (mfg Solicitors LLP)

• Lewis Lydiard (Techcare Limited)

A chance for businesses to have their say

Businesses based in South and East Staffordshire are being invited to voice their opinions on challenges and opportunities in their local area, ahead of devolution of power to a new Strategic Authority across the region.

Greater Birmingham Chambers of Commerce (GBCC), which includes the regional Chambers of Burton, Lichfield & Tamworth, and Cannock Chase, has launched the Staffordshire Gateway Growth Panel to produce a report with

targeted policy recommendations to support lobbying in the region.

It is also designed to understand what businesses want and need to promote economic growth specifically in their area.

To better understand the requirements of business, GBCC is now gathering insights from local businesses to understand the opportunities and challenges they face.

The survey takes around six minutes to complete and closes on 8 December.

Ruth Fleet, GBCC senior policy advisor who is leading the project, said: “We want to understand the opportunities and challenges you see in the region. With more powers set to be devolved to a strategic authority, now is the time to make sure your voice is heard.

“Feedback will help us lobby for positive change: the more responses we get, the stronger the case we can make.”

To complete the survey go to: surveymonkey.com

Positive change: Ruth Fleet
Celebration: The 2025 winners

Selfridges chief is named chair of children's hospice

Samantha Watson, store director at Selfridges Birmingham, has been named as the new chair of trustees at the children’s charity Acorns.

Acorns Children’s Hospice, the Birmingham Chamber 1813 Club members which has sites in Selly Oak, Walsall and Worcester, offers a network of specialist palliative care for life-limited and lifethreatened babies, children and young people and their families across the heart of the UK

A host of children and families cared for by Acorns were invited for a VIP festive extravaganza – the first “Stardust Spectacle” of the season at Selfridges Birmingham, which saw Santa and fashion fairy Stardust, dancing troupes of Mickey Mouse-inspired baubles and a confetti cannon spectacle mark the occasion.

Sam will formally take on the top role in November, following the departure of Mark Hopton, who is stepping down after leading the board for the past eight years.

Her mission is ambitious – to ensure everyone in the West Midlands and beyond knows about Acorns and its highly specialist care

and recognises the charity as an integral part of the region.

Sam said: “The work we do at Acorns should be in the hearts and minds of everyone across the region. Every family should know that if they ever need children’s hospice care, Acorns is here to provide the specialist support they deserve.

‘Donors and partners see Acorns as the charity of choice if they want to give back to their own community’

“We are just as much a part of the region as its canals, historic buildings, music legacy, culture, thriving businesses and football clubs. It’s vital that supporters, fundraisers, donors and partners see Acorns as the charity of choice if they want to give back to their own community.”

Sam joined Acorns as a trustee just two years ago but already had a long-standing connection to the charity. From fundraising as a

schoolgirl in Walsall to taking part in the Acorns flagship Bubble Rush event, and most recently completing a China Trek alongside families supported by the charity, she has seen firsthand the lifechanging impact the organisation has on children and their families.

Sam added: “I’m deeply honoured to have the opportunity to chair the board of trustees. Around the table is a wealth of knowledge and experience, and to

lead that team and work with the executive directors at Acorns is incredibly exciting.

“As a relatively new trustee, I bring fresh energy, and being Acorns first female chair allows me to offer a diverse viewpoint for both the executive team and the wider organisation in a really positive way.

“I want everyone at Acorns to be loud and proud about our worldclass care.”

...and ex-football star joins as ambassador

Acorns Children’s Hospice has made another star signing – welcoming former Aston Villa striker Gabby Agbonlahor as its newest ambassador.

The Birmingham-born football legend returned to Acorns in Birmingham to officially launch the partnership, revisiting the hospice spaces he first saw years ago during Villa player visits.

This time, Gabby saw how far the charity has come, with modernised spaces and the hospice’s new family care suites that enable parents to stay by their child’s side, day and night.

During his visit, Gabby met children and families currently supported by Acorns, as well as dedicated staff and volunteers who make the charity’s care possible every day.

Gabby said: “It’s a real honour to become an ambassador for Acorns. I’ve known about the charity for years from my time at Aston Villa and the work they do is incredible. The care they provide means so much to local families –they’re always there, offering help and support when it’s needed most.

“Acorns needs the community’s backing now more than ever, so as ambassador I want to do everything I can to raise awareness and funds to help them continue their amazing work across Birmingham and the West Midlands. This city

Giving back: Gabby Agbonlahor with Acorns’ Vicky Smith and chief executive Trevor Johnson

means everything to me. Being able to give something back through Acorns feels really special, and I’m proud to join Team Acorns.”

Born and raised in Birmingham, Gabby spent 11 seasons with Aston Villa, where his pace, passion and homegrown pride made him a true club legend.

Gabby’s connection to Acorns is also personal,

with family members having received the charity’s specialist care and support.

Vicky Smith, executive director of Income Generation, said: “We’re absolutely delighted to welcome Gabby as our newest Acorns Ambassador. As a true Birmingham icon, Gabby brings not only his passion but also a powerful platform to help amplify our work.”

Deeply honoured: Sam Watson

Slow growth due to cyber attack

UK economic growth slowed to 0.1 per cent in the three months to September, according to the Office for National Statistics (ONS).

The figures also show the impact caused by the Jaguar Land Rover cyber-attack.

Emily Stubbs, Greater Birmingham Chambers of Commerce head of policy, said: “The cyber-attack on Jaguar Land Rover and its subsequent shutdown contributed to a 0.5 per cent contraction in production output in Q3’s GDP figures.”

“Research by the Chambers demonstrated the acute concentration of the crisis in the West Midlands, where JLR is a cornerstone employer, and the scale of the impact on both supply chain and ancillary firms.”

firms

The majority of UK industry will be paying to subsidise “energy intensive” industries if government proposals go ahead, specialists at audit, tax, advisory and consulting firm Crowe UK are warning.

Johnathan Dudley, head of manufacturing and SME Corporates, said the impending hike in energy costs for the rest of industry had passed under the radar.

The government has confirmed plans to increase the discount on electricity network charges for energy intensive business to 90 per cent from 60 per cent next year.

Johnathan said: “The government is billing ’support for energy prices for energy intensive industries’ as a positive, whereas, for businesses who are effectively being asked to subsidise them, as well as support the expansion of PV in the grid, it’s negative.”

More manufacturing news on pages 88 and 89.

Challenging time for exporters, says report

The dual impact of President Trump’s tariffs and the JLR cyber-security attack have led to a slowdown in global trade activity among Greater Birmingham businesses, a new report reveals.

Greater Birmingham Chambers of Commerce’s (GBCC) Quarterly Business Report for Q3 reveals a challenging time for exporters – particularly in the manufacturing sector, where a third of businesses recorded a decline in sales and the share of firms reporting growth fell from 39 per cent to 17 per cent.

‘The latest results from the Quarterly Business Report reiterated the uncertain economic terrain that local firms continue to navigate’

And the number of businesses reporting advanced bookings dropped 28 per cent in Q2 to 11 per cent in Q3. However, service exports grew by 4 per cent in the same period.

Raj Kandola, acting deputy CEO at the GBCC, said: “The latest results from the Quarterly Business Report reiterated the uncertain economic terrain that local firms continue to navigate as we approach the end of another eventful year.

“Domestic activity remained broadly similar to the previous quarter while export activity continues to slow as the fallout from the Trump tariffs and JLR's cyber security attack continues to dent international sales.”

While the report reveals price pressures levelling out – with 57 per cent of firms anticipating constancy in the price of their goods and services over the coming months – labour costs continue to squeeze local businesses.

Thirty-three per cent said labour costs are their biggest cost pressure – exacerbated by the increase in employer National Insurance Contributions announced in the 2024 Autumn Budget.

Anecdotally, many firms reported that they have been absorbing those additional costs rather than passing them on to the consumer.

Corporate taxation (29 per cent) remains the most concerning external factor to Greater Birmingham businesses, although this has eased by 3 per cent from Q2.

Raj added: “Recruitment challenges remain apparent and while price pressures have fallen from the peak witnessed earlier in the year, the fact remains that capex investment has been squeezed and concerns related to inflation and corporate taxation remain prominent.

“Despite these challenges, it's reassuring that profitability projections remain firmly anchored in positive territory - a testament to the ongoing resilience displayed by local firms.”

The GBCC’s Quarterly Business Report, sponsored by Birmingham City University (BCU), is the largest economic report of its kind and provides a regular temperature check on the performance of local businesses.

...as launch focuses on support

There was a focus on business support structures and advantages of having sustainable business practices at the GBCC’s launch of the Q3 Business Report.

The event, at Birmingham City University (BCU), was hosted by GBCC acting deputy CEO Raj Kandola.

GBCC head of policy Emily Stubbs said “Once again, labour costs remain the most significant factor behind price pressures on Greater Birmingham businesses, exacerbated by the increase in employer National Insurance Contributions announced at the 2024 Autumn Budget.

“Since Q3 2024, the labour force balance score has declined quarter on quarter, with the proportion of local firms increasing the size of their workforce falling over the year. Meanwhile, the proportion of businesses anticipating growth in their headcount over the next

three months has declined from a third (33 per cent) of firms in Q3 2024, to less than a quarter (24 per cent) in Q3 2025.”

Other speakers included Bill Welch, senior business growth advisor at Innovate UK, Ravi Sahota from World Wide Generation, and Heike Schuster-James, Birmingham City University associate director of business development.

Bill outlined the support offered by Innovate UK, a UK government-backed organisation that provides grants, investments, and support. Ravi shared a powerful message about the role of values and data in driving genuine, profitable sustainability.

Heike Schuster-James talked about how universities support businesses in the region, highlighting key programmes.

Negative vibes: Johnathan Dudley Energy subsidy will cost
Supporting businesses: From left - Bill Welch, Emily Stubbs, Raj Kandola, Heike Schuster-James and Ravi Sahota

Forvis Mazars sign up as patron

Forvis Mazars, the global professional services network, has become a patron of the Greater Birmingham Chambers of Commerce.

The decision to join the GBCC’s top tier comes as Forvis Mazars prepares to relocate to Three Chamberlain Square in Birmingham city centre to support its rapidly growing team.

Currently operating from Two Chamberlain Square, the firm is expanding its presence, relocating its 340 staff into 22,858 sq ft of premium office space on the second floor of Three Chamberlain Square.

This move comes as a direct result of exceptional growth – with a headcount that has more than doubled since 2021 – reflecting rising demand for Forvis Mazars’ expertise in the region.

‘At Forvis Mazars, we are committed to helping businesses thrive locally, nationally, and internationally’

Through its regional offices, Forvis Mazars provides organisations throughout the UK with direct access to specialist knowledge and strategic support to achieve sustainable growth.

In Birmingham, the company’s award-winning team has extensive knowledge and experience working with privately owned, large, and international businesses, financial services organisations, and public sector bodies across diverse industries.

It also supports private individuals, advising them on how to manage and grow their personal wealth. By combining local insight with national and international expertise, Forvis Mazars is perfectly positioned to provide Birmingham businesses with bespoke services to help them

navigate both challenges and opportunities ahead.

Birmingham managing partner Stephen Lewis said: “The Greater Birmingham Chambers of Commerce plays a vital role in strengthening the region’s business ecosystem, advocating for growth, and supporting organisations of all sizes.

“At Forvis Mazars, we are committed to helping businesses thrive locally, nationally, and internationally. Becoming a GBCC patron allows us to deepen our engagement with the Chamber’s work, collaborate with other leading organisations, and contribute to shaping a more resilient and forward-looking business community. We look forward to working closely

Bye to Chamberhello to hot tub...

A long-serving relationship manager is bidding farewell to Greater Birmingham Chambers of Commerce after being one of the faces of the organisation for nearly three decades.

Paula Charles said it has been “a privilege to be a small part of members’ journeys” and thanked the “lifelong friends” she has made during her phenomenal 29-year stint.

Paula’s association with the Chamber began in 1996 when she was part of Business Link Solihull, with responsibility for selling meeting spaces.

She later became an official member of Chamber staff, working in the accounts department before joining the membership team.

Reflecting on the changes she has witnessed during her 29-year career, including working under four chief executives, Paula said: “One of the biggest changes in that time has

been the evolution in technology. I can remember when invoices were sent by post and we used to fax copies over to members!

“And with Teams calls and hybrid working becoming more frequent since Covid, it has often led to members being more open - it sometimes feels like they’re letting us into their homes and lives.”

Paula paid tribute to the colleagues and members she has worked with, adding: “I’ve made lifelong friends throughout my working life, many whom I’ve remained very close with and even holidayed with.

“Although the Chamber can be challenging and there is often a lot of pressure, it is a unique workplace with a great group of people who always look out for each other.

“It’s also been a great pleasure to work with such a broad range of companies. I’ve enjoyed great

with the GBCC team to champion innovation, sustainability, and inclusive growth.”

Patronage is the top tier of GBCC membership, offering tailored support and exclusive opportunities to a limited number of organisations.

Raj Kandola, acting deputy CEO at the GBCC, said: “We’re delighted that Forvis Mazars are becoming Chamber patrons at such an exciting time as they prepare to relocate to their expanded premises at Three Chamberlain Square.”

• More news from Chamber patrons – pages 50 and 51.

relationships with many of them and have learned a lot from them.

Members have shared a lot about their journeys - it’s been a privilege to play a small part in that and hopefully I’ve helped a little bit along the way.”

Paula’s retirement plans including spending more time with

family – as well as enjoying the hot tub she purchased from Chamber member RotoSpa. She added: “I’m looking forward to spending time with my family, including my six grandchildren, great grandchild and my mother. And I can’t wait to finally enjoy the RotoSpa hot tub!”

Deepening engagement: Raj Kandola and Stephen Lewis
Face of the Chamber: Paula Charles

Growth stalls as labour costs rise

A labour market report produced by Pertemps and the CBI has revealed that firms are running out of options to fund pay rises without productivity growth with the current climate of rising costs making it difficult.

The report follows extensive consultation with businesses across the UK about their plans for the coming year and the obstacles to growth that they seem as hampering them the most.

Findings include 50 per cent of respondents saying the cumulative cost of doing business is the top threat to their competitiveness and seven in 10 pointing out the recent National Insurance Contributions (NICs) increase was the biggest factor in rising costs.

The balance of businesses planning to invest in training over the coming 12 months is negative.

Of the respondents, 50 per cent believe continued rigidity in the Growth and Skills Levy

will stop their organisation from being able to plug skills gaps.

Carmen Watson, chair of West Midlandsbased recruitment specialist Pertemps Network Group, said: “Falling confidence to hire, rising employment costs and persistent productivity challenges continue to hold the market back.

‘Falling

confidence to hire, rising employment costs and persistent productivity challenges continue to hold the market back’

“Pay pressures are harder to meet, high costs are widening skills gaps and recruitment decisions have become more complex for

Dance programme for all ages is launched

Elmhurst Ballet School has launched Ballet & Beyond, a new recreational dance programme designed to make high-quality dance training accessible to everyone, regardless of age, background, or previous experience.

Launching in January 2026, Ballet & Beyond opens up Elmhurst’s exceptional dance facilities to the wider community as part of the school’s ongoing commitment to widen participation in dance and remove barriers to entry.

The programme provides a welcoming, inclusive environment where anyone can experience the joy and wellbeing benefits of movement, whether taking their first dance steps or returning to the studio after time away.

The Ballet & Beyond programme will offer ballet and contemporary dance classes on Tuesdays, Wednesdays, and Saturdays, with sessions for all levels, from beginner to advanced.

Classes will be open to children aged two years through to adults (18+), with no audition required.

New routes from easyJet

easyJet has launched two new routes for summer 2026 from Birmingham Airport. The airline’s new service from Birmingham to Inverness will start on 30 March 2026 and will operate twice weekly on Mondays and Friday.

An additional new route to Nice will launch on 1 May 2026 and will also operate twice a week on Mondays and Fridays. easyJet also announced a new route from Birmingham to Rome which will take off from 5 March 2026.

• More travel news – Page 80.

everyone involved. Yet there are genuine reasons to be optimistic.

“Confidence in developing skills beyond formal qualifications has risen slightly over the past year.

“More organisations recognise that supporting candidates to build essential workplace capabilities, whether new hires or existing staff, is central to long-term success.

“Above all, this report reinforces a simple truth: collaboration matters.

“Businesses, government, trade associations, education providers, and candidates themselves, all have a part to play in addressing the challenges ahead.

“Through working together, we can close skills gaps, strengthen productivity and build a labour market that delivers opportunity and sustainable growth for everyone.”

Barge sets sail to keep the canal clean

A new litter-picking barge has been launched in Walsall to help keep the town’s canal network clean.

The custom-built vessel, named Sister Dora, was unveiled by deputy leader of Walsall Council, Councillor Adrian Andrew, alongside partners from the charity, Canal & River Trust.

The custom-built barge will be moored in the town centre canal basin. The Sister Dora will enable volunteers from Canal & River Trust to remove litter and green waste more efficiently along the canal and towpaths, ensuring the area remains a clean, pleasant place to visit.

The barge includes a large hopper attachment for collecting waste, as well as on-board facilities such as a toilet, changing area, and small kitchen to support staff working long hours on the water.

The initiative has been funded through the Community Regeneration Partnership Fund for Walsall Town Centre and forms part of Walsall Council’s wider Public Realm Investment Plan.

The plan Includes Security gates for moorings, water/power bollards, water cleaning equipment and the volunteer cleaning barge, providing around £250,000 of public investment from the overall £750,000 investment.

Ian Lane, from Canal & River Trust, said: “The Walsall Canal is at the heart of the town, and the Sister Dora will help our local volunteers keep this wonderful waterway vibrant, clean, and welcoming.

“By caring for our canals, we’re creating a place where people can relax, explore, and feel proud of their local community.”

The Sister Dora will be moored in Walsall’s town centre canal basin and is expected to begin operations in the coming weeks.

Litter patrol: The new barge is launched
Open for all: Ballet & Beyond

Where do you fancy?

The Jam House is located in the heart of The Jewellery Quarter of Birmingham, occupying a traditional and historic Georgian building looking out on to the picturesque St Paul's Square. It is a landmark, long standing, award-winning venue offering a combination of live music, good food and great times.

The venue is split into three floors with an open plan design and the restaurant is located on the top floor.

The Jam House concept began in 1999 as an amalgamation between Jools Holland and designer Neil Tibbatt.

The partnership wanted to produce a night out which had elements of live music, fine dining and good times.

The first Jam House venue opened in Birmingham on 23 April 1999, featuring its support maestro – TV presenter and pianist, Jools Holland. His big band rocked the place and continues to make occasional appearances.

Breakfast, lunch or dinner…

Food and drink

Cuisine – Modern British and French. Head chef Adam Barrow offers a seasonal menu with all freshly made dishes. All ingredients are sourced from local and trusted suppliers.

Lunch

Available in request.

Dinner

Seasonally changing, the current autumn/winter menu includes a wide range of starters, mains and desserts. Vegetarian, vegan and gluten-free options are available.

Wines

A wide range available from various regions. House wines range between £22.95 and £24.95 with restaurant wine between £23.95 and £34.95.

Business facilities

Business deals include a sit-down set menu and speedy lunches and more casual dining options such as buffets or canapes.

Private dining facilities

The Jam House offers a full restaurant takeover for up to 110 guests on Wednesdays, Thursdays and Fridays. Guests would be required to pre-order their meal from a 3-3-3 menu (two courses for

£32 or three courses for £40).

Buffets are available for parties of 25 guests or more and canapes are available for parties of 40 guests or more with exclusive use of the mezzanine/dance floor area between 6pm and 8.30pm (available Wednesday-Saturday).

Prices available on request.

Exclusive offer for Chamber members

Free Canapés Party on a Friday at The Jam House for up to 30 people.

The Jam House

3-5 St Paul’s Square, Birmingham, B3 1QU

T: 0121 200 3030 E: birmingham@thejamhouse.com W: thejamhouse.com

Owner: Jam House 1 Ltd

Head chef: Adam Barrow

Opening hours: Wednesday: 6pm-12am

Thursday: 6pm-1am Friday: 6pm-2am

Saturday: 6pm-2am

Contact reservations manager Patricia.

E: pat@thejamhouse.com

T: 0121 200 3030

1. To redeem use the code COC26 when booking to claim your free canapés for the first 30 guests –available until Friday ,28 August, 2026.

2. For more than 30 guests, let Patricia know – extra canapés are available at half price.

Exclusive onboard beverage sends all the right signals

Long-distance train operator CrossCountry has launched a new and exclusive onboard beverage, bringing together Birmingham’s railway heritage and regional brewing talent.

Signals IPA, brewed by Stirchleybased Attic Brew Co., is now available to drink on CrossCountry services – in a new, bigger 440ml format and featuring a bespoke label that combines Birmingham New Street’s iconic signal box and CrossCountry’s unique character.

‘It’s

a brilliant platform to spread the word

about Birmingham and maybe even encourage people to jump on a train and visit’

The launch marks the latest step in CrossCountry’s regionallyinspired catering strategy – giving regional brands a national spotlight onboard trains that call at more than 100 stations across England, Scotland and Wales.

CrossCountry’s partnership with Attic Brew Co. began in 2022 with the introduction of their flagship Intuition Pale Ale and Birmingham Pilsner – selected to reflect the character of Birmingham, at the heart of the CrossCountry network.

The addition of the revamped Signals IPA – with its railwaythemed name and artwork – brings the collaboration full circle.

Raj Chumate, CrossCountry’s head of catering, said: “Signals has always had a natural connection to

the railway, and bringing it onboard felt like the perfect way to celebrate that.

“With our head office in Birmingham, what better way to celebrate the area than showcasing Attic Brew Co.? Signals is a bit of Brum – and we think it’s a perfect fit for a train operating company.”

“We’re proud to support a Birmingham brewery that shares our values of quality, creativity and local pride.”

The specially-designed label is part of CrossCountry’s wider commitment to showcasing regional suppliers and products made along its routes.

Proud operator of the UK’s longest direct rail passenger service, CrossCountry aims to bring communities together and highlight the best of British through its onboard offering.

For Attic Brew Co., the partnership represents a major milestone.

Signals IPA is now served across the CrossCountry network, including routes from Edinburgh to Plymouth and Manchester to Bournemouth.

Attic Brew Co.’s Jo Farn said: "Working with CrossCountry has been fantastic from the start, and seeing Attic cans onboard has been really exciting.

“We’re proud to supply train beers for CrossCountry customers –it’s a brilliant platform to spread the word about Birmingham and maybe even encourage people to jump on a train and visit.”

The revamped Signals IPA cans are available to purchase onboard.

Hop aboard for taste of Brum

Plans for Powerhouse Stadium are revealed

unveiled the design for its new 62,000-capacity stadium – the centrepiece of a new multi-billionpound sports quarter.

Known as the Birmingham City Powerhouse, the stadium will be built on the former Birmingham Wheels site in Bordesley Green – a short distance from the club’s current home St Andrew’s.

The club said the new stadium –which features a retractable roof and moveable pitch – will also host different sporting and entertainment events.

A distinctive feature of the design is 12 chimneys, reflecting a brickworks that once sat on the site.

Chairman Tom Wagner told guests at a launch event: “The stadium draws upon the proud heritage of the West Midlands – a heritage of industry, ingenuity and growth.”

Blues say their ambition is for the new stadium to be completed for the start of the 2030-2031 football season.

Bank launches green tariff

Unity Trust Bank has launched a new green tariff for loans supporting organisations taking actions to improve energy efficiency and pursue a low carbon future.

The tariff is available to new and existing customers and will provide beneficial lending terms to those looking to reduce the environmental footprint of their buildings.

The £100m ringfenced finance is for eligible energy savings and carbon reduction projects such as low carbon heating, improved insulation, small scale renewable energy and climate resilience measures.

Matt Conroy, head of impact propositions at Unity Trust Bank, said: “As a social impact bank, we believe that finance has an important role to play in achieving a greener future.

“This new tariff is aimed at helping customers to significantly reduce their carbon footprint, adopt more sustainable practices and protect the environment.”

and Arthur Shelby from Peaky Blinders appeared in a film revealing the stadium at the unveiling at Blues fan Steven Knight’s Digbeth Loc film studios.

The stadium will anchor the new Sports Quarter which is being led by Wagner, co-founder of Blues’ owners Knighthead Capital Management.

Stacks of appeal: The new 62,000capacity Birmingham City FC stadium will reflect the site’s history

Popular festival to light up the city centre once again

Birmingham’s city centre will once again be transformed into a spectacular gallery of illuminated artworks, as Birmingham Light Festival returns for a second year.

Following the success of the inaugural Birmingham Light Festival earlier this year, in which 11 artworks and a full programme of events illuminated the city and generated over 64,000 visits, all five city-centre BIDs are collaborating once more to deliver the second year of celebrations.

‘Some light relief is exactly what the people of Birmingham and beyond needed during those dark winter evenings’

The festival will run from 12-15 February 2026.

Led by city curator Alex Nicholson-Evans, Colmore BID, Central BID, Southside BID, Westside BID and The Jewellery Quarter BID will work together to brighten up February’s dark nights, with Outdoor Places Unusual Spaces (OPUS) reappointed as festival producers.

For the 2025 festival 48 United by 2022 volunteers brought the illuminated gallery to life each night and the organisation is set to support once again.

Even more streets, squares, and public spaces will be re-imagined with light this February, with Bullring and Edgbaston Village also joining the city-wide collaboration.

Brummie welcome: The Light Festival is back

This year, local artists and creatives will have the chance to design a new permanent installation. Applications for artists are open now, via the Birmingham Light Festival website. An open call has also been issued to businesses based within the festival footprint, giving them the opportunity to host official festival events.

Alex said: “We were overwhelmed at the response to the first festival earlier this year and the visitor figures and feedback proved that some light relief is exactly what the people of Birmingham and beyond needed during those dark winter evenings - 99 per cent of that audience said they wanted the festival to return so we’ve worked incredibly hard to make that happen.”

Pilot to support street food firms

Up to 36 street food businesses in the West Midlands are to receive free training, mentoring, and live trading opportunities as part of a new six-month programme to develop the next generation of traders.

The Street Food Incubator Pilot, led by industry experts Digbeth Dining Club (DDC) and the Nationwide Caterers Association (NCASS), is backed by mayor of the West Midlands Richard Parker and the West Midlands Combined Authority (WMCA).

Connecting with the ongoing success of the UK’s flourishing street food industry, currently valued at £1.2bn, the pilot will help to drive important sources of employment and contributions to the everyday economy by onboarding a significant number of businesses.

The Street Food Incubator Pilot is part of the mayor’s Street Markets Catapult which aims to help town and city centre high streets recapture their centuries-old role as the beating heart of the local community with a £300,000 support package to expand the variety of stalls on offer and draw in more shoppers.

The application process for new startups and established businesses located in Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton and looking to move or pivot into street food is now open at ncass.org.uk. Successful applicants will graduate from the programme in Spring 2026.

Jack Brabant, co-founder of DDC, said: “Through this partnership we can continue to nurture that energy, support local entrepreneurship, and strengthen our independent hospitality scene for the future.”

DDC and NCASS have worked together to support and grow the street food sector since DDC’s inception.

“This is home for me”: Brad Carter

Michelin-starred chef to feed football fans

dining experience for Aston Villa FC supporters and their guests.

The club has announced a landmark partnership with lifelong supporter Brad Carter, who will reside at the 150 Club at Villa Park to create a new dining experience for supporters and guests. A dedicated Villa fan since the age of six, Brad’s return to his boyhood club marks a new chapter in his celebrated career and a new era of hospitality at Villa Park.

He said: “This is home for me - Villa Park and Birmingham. To bring my food to the club I’ve loved all my life is beyond special.

“I want to give supporters and guests a true taste of Birmingham, playful, rooted in the seasons and served with the passion only Villa can inspire.”

Brad rose to prominence through his acclaimed Moseley restaurant Carters, which he opened with his wife Holly in 2010 just a few miles from his birthplace.

gastronomy, celebrating seasonal produce and sustainability.

It won Good Food Guide Readers’ Restaurant of the Year in 2013 and a Michelin Star in 2015, followed by numerous accolades including the Sustainable Chef of the Year award in 2018. In addition to his Michelinstarred background, Brad is also the creative mind behind One Star Döner Bar, and Island, a modern surfand-turf concept launched with chef Tom Brown.

Laura Worsey, from Aston Villa Football Club, said: “Brad Carter is a Birmingham icon, just like Aston Villa. We are thrilled to welcome him home to Villa Park. This partnership is about elevating the matchday experience and celebrating the best our city has to offer, both on and off the pitch.”

The new 150 Club dining experience offers a selection of three exclusive menus curated by Brad Carter and his team.

Festival to celebrate new work

Birmingham Hippodrome’s New Work & Artist Development Department has announced Origins Festival: Celebrating New Work, a week-long festival taking place from Monday 11 to Saturday, 16 May, 2026.

Origins Festival will showcase new work from eight Birmingham-based artists who have been part of Origins, the Hippodrome’s New Work & Artist Development residency programme.

The festival celebrates the culmination of the cohorts’ 18-month programme, which offered artists the time and space to develop their practice, explore new ideas, and connect with a community of peers.

Across six days, audiences can expect innovative double-bills, hands-on workshops and lively discussions, showcasing the richness and originality of Birmingham’s creative scene.

Sophia Griffin, head of new work & artist development at Birmingham Hippodrome, said: “We are delighted to present Origins Festival: Celebrating New Work. This festival represents the culmination of 18 months of dedicated artistic exploration and collaboration, and we can’t wait to share the work with audiences next year.”

CSCM: empowering businesses with technology From local roots to global reach

Over three decades ago, CSCM was started up to provide complete IT solutions that enhance systems, strengthen processes and improve productivity for businesses. What started as a small, dedicated team based in the West Midlands has evolved into a global technology partner, supporting clients across multiple sectors from industrial manufacturing and professional services, to education and sports, supporting football clubs within the UK with an expanding portfolio.

With West Bromwich Albion Football Club being one of its first clients, CSCM is also now the Technology Partner of Ipswich Town Football Club and also recently acquired Walsall Football Club.

Today, CSCM delivers managed IT services, cloud solution infrastructure and cyber security solutions to businesses not just across the UK, but around the world. Despite that growth, one thing has never changed: CSCM’s commitment to delivering exceptional service through strong partnerships, personal attention, and technical excellence.

Where it all began

CSCM’s story started with a vision to make IT accessible, reliable, and results driven. managing director Jude Thompson created the founding team by recognising early on that many organisations were struggling to keep pace with technological change.

From the beginning, CSCM focused on building bespoke IT environments that worked seamlessly for each client. The company’s philosophy was, and still is, centred around understanding how businesses operate before delivering tailored solutions that genuinely make a difference.

One of CSCM’s very first clients was Fircroft College, a partnership that continues to this day. Working with Fircroft through decades has been a defining part of CSCM’s journey. From the early days of on-premises servers and basic networks to today’s cloud-based infrastructure, CSCM has supported Fircroft College’s digital transformation every step of the way.

That partnership, which is built on trust, consistency and a shared focus on progress perfectly reflects what CSCM stands for.

The CSCM approach

CSCM’s success is built on more than technology. It is founded on the strength of the relationships built with every client. Every client engagement starts with understanding on how the business operates, where its pain points lie and what its ambitions are.

From there, CSCM develops IT strategies that align with long-term business goals. The company’s model provides complete peace of mind with monitoring, maintaining, and protecting systems around the clock. This proactive approach means that potential issues are identified and resolved before they impact operations.

This allows clients to stay focused on what they do best, while CSCM ensures their technology evolves seamlessly alongside them.

“Technology never stands still, our job is to make sure our clients are always one step ahead by using technology as a driver for efficiency, security and growth.”

Managing director, Jude Thompson

What we do

CSCM’s service offering has expanded significantly since its early years. Today, the company delivers a full suite of solutions, including:

• Managed IT services: Comprehensive management of systems and networks to keep operations running smoothly.

• Cloud solutions: Secure and scalable cloud environments that enhance flexibility and reduce costs.

• Cyber security: Robust protection through threat detection, endpoint management and employee training.

• Infrastructure and connectivity: Reliable, high-performing IT architecture designed for the demands of modern business.

• Digital transformation consultancy: Strategic guidance to help organisations evolve through innovation and datadriven decisions.

Every solution is built around the same principle: security, reliability, and measurable value.

From the Midlands to the world

What began as a regional IT provider now operates on a global scale. CSCM’s growing international client base reflects both the company’s expertise and its ability to adapt to complex business needs across borders.

With clients now spanning across Europe, Asia, and the United States, CSCM’s support model has evolved to meet the demands of global operations. The company’s cloud infrastructure and remote management capabilities allow its teams to deliver consistent, high-quality support wherever clients are based.

The systems and support processes are built for scalability and reliability, allowing CSCM to deliver a truly global service without losing the personal touch we’re known and respected for.

Who we work with

Over the years, CSCM has earned the trust of a diverse range of clients. While the company’s

roots lie in supporting manufacturing and education, it now works across multiple industries – including finance, logistics, construction and hospitality.

Each sector brings its own challenges, but CSCM’s expertise lies in translating technical complexity into clear, effective solutions that fit the client’s world. That adaptability has helped CSCM not only retain long-term partners like Fircroft and West Bromwich Albion, but also attract major new clients that see the value in working with a provider that combines experience, innovation and integrity.

Technology with a human touch

Behind CSCM’s is a team of people who care deeply about what they do. The company’s culture is built on collaboration, problem-solving and a genuine passion for helping businesses succeed.

Clients often comment on CSCM’s approachable style and the way the team makes technology easy to understand and accessible for everyone in the organisation. Whether it’s providing on-site support, running cyber awareness training, or helping to plan digital transformation projects, CSCM’s team are at the heart of its success. They take pride in solving the issues people face, making the people why they do it.

Our commitment to fostering good relationships outside of the business is extended internally as we celebrate staff hitting special milestones.

Staying ahead of the curve

As technology continues to advance, CSCM remains committed to innovation. The company

is constantly investing in new tools, training and research to ensure its clients benefit from the very best solutions.

CSCM is helping businesses embrace the future with confidence. The focus remains on creating technology environments that are secure, adaptable and ready for what’s next, by not just responding to today’s needs, but preparing for tomorrow’s challenges.

A Partner for the future

After more than 30 years, CSCM has grown from a small West Midlands business into a global technology partner – but the heart of the company remains the same, as its success is a testament to the power of long-term relationships, strategy and a clear focus on service excellence.

From local beginnings to a global presence, CSCM continues to help businesses evolve, adapt, and thrive in a digital world.

Jenny Hodgkiss (Head of Projects and Client Engagement at CSCM), Adam Brearley (Head of Commercial at Walsall Football Club), and Jude Thompson (Managing Director of CSCM) pictured at Walsall FC, celebrating the start of a new partnership with the club

Bira in call for action on fraud

A leading independent retailers association has welcomed Amazon’s call for urgent reform to tackle widespread VAT fraud by overseas sellers and is urging the Government to go further by closing the £135 duty-free loophole that is undermining British high street businesses.

The British Independent Retailers Association (Bira), who work with over 6,000 independent retailers across the UK, has long campaigned against the unfair competitive advantage given to overseas sellers through VAT fraud and duty-free import rules.

In an unprecedented move, Amazon has published a blog highlighting how current VAT collection rules are being systematically abused by overseas sellers who falsely register their businesses in the UK to avoid paying VAT.

This fraud is estimated to cost the UK Exchequer up to £700m annually, whilst undermining legitimate British retailers who play by the rules.

Under current rules, online marketplaces are legally required to collect VAT from overseas sellers.

However, many overseas sellers circumvent this by fraudulently registering their businesses in the UK, avoiding VAT obligations entirely.

Andrew Goodacre, CEO of Bira, said: “Along with VAT fraud, this rule is a root cause of unfair competition in the UK retail sector.

“We have asked the Chancellor to address this in the budget by removing the duty-free loophole and even adding a tariff.”

Pure Pleasure as band swings into its 40th year

celebrate their 40th anniversary in 2026.

The rocking band launched in a milk bar in the Black Country town of Darlaston in 1986 and today still features original members King Pleasure (vocals and baritone saxophone) and Bullmoose ‘K’ Shirley (guitar).

‘40 years deserves what will be an exciting year of celebrations throughout 2026’

Jim Simpson of Big Bear Music, who has managed the band from the beginning, explained how his team were now busily planning an “exciting year of celebrations”.

Jim said: “What an amazing accomplishment that King Pleasure and the Biscuit Boys will have spent 40 consecutive years on the road! What started at a milk bar in Darlaston quickly grew to be lauded by some as the world’s greatest jump, jive and swing band.

“They’ve opened shows for the likes of B.B. King, Cab Calloway and His Orchestra, Ray Charles, and

concerts and at clubs throughout the UK, Europe, the Middle East, Russia and the USA.

“They’ve recorded 14 albums, 11 with Big Bear Records, plus they’ve performed for 75 radio broadcasts and more than 70 TV appearances, including, somewhat bizarrely, five episodes of Teletubbies.

“They really are the Kings of Swing, and 40 years deserves what will be an exciting year of celebrations throughout 2026.”

The band will be performing a series of special gigs in 2026, some featuring reunions with original band members. They will also headline the Birmingham Jazz & Blues Festival next summer, for what will be the 15th time.

They are scheduled to be performing in Germany, Denmark and Italy, and UK gigs are already booked for Lichfield, Didcot, Bury, Hornsea, Sheffield, Eastleigh, Tenbury, London, Newbury and Halifax. Big Bear Music is also now consulting with top Midland venues to secure the best place to arrange the band’s main UK celebratory gig.

Firms urged to support staff as magistrates

West Midlands businesses are being urged to consider how they can support the Criminal Justice System by encouraging employees to become magistrates.

High Sheriff of the West Midlands Mark Smith is backing a renewed drive to recruit more magistrates across the region by highlighting the benefits to local businesses and third sector organisations.

‘The Criminal Justice System places huge reliance on the role of magistrates, who are volunteers from a wide range of backgrounds’

While there are currently around 850 magistrates working in eight courts across the West Midlands, proposed changes to the justice system mean many more will need to be recruited in the coming years.

Mark, who enjoyed a 36-year career with professional services giant PwC, believes there is a two-fold benefit for companies who provide support for employees to become magistrates.

He said: “The Criminal Justice System places huge reliance on the role of magistrates, who are volunteers from a wide range of backgrounds.

“There is no requirement for a magistrate to have any legal background or qualifications, as all the training is provided in the role and the magistrates are supported in court by a qualified legal adviser.

“What is required is a commitment to sit in court for at least 13 days a year.

“Not only is support for employees to be magistrates a really clear way in which organisations can give back to the communities in which they operate, the skills that these individuals learn have clear application back in the workplace.”

For more information go to: www.icanbeamagistrate.com

Two-fold benefit: Mark Smith
Kings of Swing: King Pleasure and the Biscuit Boys

B:Music launches fundraisers for historic Town Hall

Two fundraising events have been announced as part of an appeal to support the refurbishment of Town Hall, Birmingham.

All proceeds from a fundraising auction and lottery will go to B:Music’s Amplify Town Hall appeal, helping to improve accessibility for audiences and artists, upgrade facilities, and preserve Birmingham’s oldest events venue for generations to come.

The auction will take place at The Lichfield Auction Centre, Wood End Lane, Fradley Park, WS13 8NF, on Monday, 15 December, with lots going under the hammer from 10:30am.

The lots have been donated by some of the UK’s most celebrated cultural figures, including a signed vinyl of Joan Armatrading’s How Did This Happen and What Does It Now Mean

The Birmingham-born singer-songwriter and ambassador for Amplify Town Hall, has donated a signed copy of her 2024 album, her 21st studio release.

She said: “My first ever experience of live music was at Birmingham Town Hall. I’m

delighted to be an Amplifier for the project, helping preserve the historic past and creating a sustainable future for generations of artists and audiences to enjoy.

“Local venues like Town Hall are the lifeblood of our music culture. They’re where artists find their voice, where communities come together, and where unforgettable memories are made.”

‘Local venues like Town Hall are the lifeblood of our music culture’

Award-winning writer and director Steven Knight has donated a signed script of Peaky Blinders Series 1, Episode 1, along with a cast photo, also signed by Steven. Knight, whose premieres for Peaky Blinders Series 5 and his 2024 series This Town were held at Town Hall. Horace Panter of The Specials and The Dirt Road Band has donated a signed edition (one of

just 50 copies) of The Spirit of ’79, framed and valued at £500. The artwork is a tribute to The Specials and their beginnings in 1979.

Viewing in person takes place on Friday 12 December (10am–4pm) and an online catalogue will go live one week before the sale via Richard Winterton Auctioneers.

Bidding takes place online before and during the sale, in-room on the day, or by prior telephone arrangement. The items will appear as Lots 401, 402 and 403 in the Antiques & Home Sale on 15 December.

B:Music is also launching the B:Lucky Lottery, giving supporters the chance to win exclusive prizes while helping to protect one of Birmingham’s most historic cultural landmarks.

For £5 per entry, participants have the chance to win one of six prizes, including the top prize of a pair of tickets to a show of the winner’s choice at Symphony Hall, including the Champagne Experience, plus an overnight stay at The Grand Hotel with breakfast. Lottery tickets are on sale until noon on 9 January 2026.

Music venue celebrates Christmas in style

Birmingham’s popular live music venue, The Jam House, has unveiled its Christmas 2025 programme, promising a festive season packed with live entertainment, seasonal dining, and special offers for Chamber members.

The celebrations kicked off last month with the venue’s signature fine food dinner menu available for both lunch and dinner throughout the festive period.

Chamber members are eligible for a special festive offer – a free beer and wine package worth £213 for parties of 10 or more when booking a Christmas lunch, dinner, or buffet in December, using the code COCXMS25.

Throughout December, live music will feature headline acts such as Latin Motion’s Del Camino, Solid Soul, The Collective, Elle J Walters Band, and Detroit Soul Collective, performing hits from Motown, soul, funk, pop, and R&B.

General manager Paul Roberts said: “With live music every night, a festive menu crafted for the season, and a venue that brings people together across three vibrant floors, we offer something truly special.

“For Chamber members, it’s the perfect opportunity to celebrate in style, entertain clients, or reward your team in a setting that’s full of energy and festive spirit.

“We’re proud to be part of Birmingham’s business community, and we’d love to help make your Christmas 2025 one to remember – and my first as general manager.”

• See the exclusive offer for Chamber members in Where do you FancyPage 24

In all its glory: Town Hall Picture: Paul Dixon
Signed album: Joan Armatrading

Funds raised for Kids’ Village

BCRS Business Loans has raised just under £6,000 for its charity of the year, Kids’ Village, following its inaugural Charity Masquerade Ball and other fundraising activities throughout the year.

Held at Warwickshire Cricket Club’s Edgbaston Stadium, guests were treated to an evening of entertainment, networking and fundraising.

To date, BCRS has raised just under £6,000 for Kids’ Village, exceeding its target of £3,000 with further fundraising activities planned for the remainder of the year.

Guests were treated to a three-course dinner, live performances by guitarist and singer Ed Cusick, and entertainment by magician Owen Strickland. Kids’ Village CEO Katrina Cooke was the guest speaker.

Kids’ Village, located in Wychnor near Lichfield in Staffordshire, will establish the UK's first purpose-built holiday village, providing respite facilities for up to 70,000 children and families affected by critical illness.

Stephen Deakin, chief executive of BCRS Business Loans, said: “Our inaugural Charity Ball was a huge success. The funds raised represent a fantastic contribution to Kids’ Village’s important work. We remain committed to supporting the charity throughout the remainder of the year.”

Special film issues rallying cry for more foster carers

A powerful new short film, The Run, premiered at The Mockingbird Cinema, Birmingham, invites businesses to play a vital role in tackling the urgent need for more foster carers in the city.

Produced by the award-winning team at ReelTwentyFive, The Run is the latest in a national series of fostering awareness films, funded by over 90 local authorities across the UK.

The film tells the story of Tom, an 11-year-old boy, whose life is transformed through foster care. It’s a moving portrayal of resilience, potential, and the life-changing impact of a stable, loving home.

“This film is more than a call to action - it’s a heartfelt plea,” said Tracy Collins, assistant director for commissioning and specialist services at Birmingham Children’s Trust.

“Right now, in Birmingham and across the country, children are waiting for someone who can provide stability, love and the chance to thrive. We need people from all walks of life to step forward.

“Fostering isn’t about being perfect – it’s about being present. For anyone who felt they could make a difference, now is the time to act.”

The event, hosted by Birmingham Children’s Trust, also introduced its

Foster Birmingham Community Champions initiative - a new way for businesses to get involved by promoting fostering through their HR policies, internal communications, and wider networks.

Local organisations, community leaders, and employers attended the event to explore how they can support the recruitment of more foster carers at a time when the need has never been greater. To watch the film, visit fosterbirmingham.co.uk

For more information email Fostering@birminghamchildrens trust.co.uk

Black Country Living Museum appoints new chair

Professor Levermore will chair a board of trustees of 15 with ultimate responsibility for the award-winning museum’s operation, performance and development.

He is visiting professor for health, education and life science at Birmingham City University as well as being the founder and business development director of Medical Devices Technology Limited, a specialist company for the supply of NHS medical devices and services.

Professor Levermore also holds a number of other positions, including as a deputy lieutenant for the West Midlands.

Acting chair Duncan Bedhall said: “Martin greatly impressed the selection panel with his strategic clarity, vision, business experience and

acumen, understanding of the Black Country and the role and contribution of the museum to a better society. All that, much more and Martin’s humility made him the standout choice.

“I would also like to take this opportunity to thank Dr Paul Belford, chair from 2020 and a trustee since 2016, for his highly effective leadership.

“And as I return to the backbenches so to speak, I want to thank my fellow Trustees and Andrew for all their support and encouragement during my interim leadership of the board.”

Professor Levermore said: “I feel honoured, delighted and excited in equal measure to be appointed as the museum’s new chair. As a West Midlander and living in Bloxwich, I have admired the museum for a long time.

“I am so looking forward to working with my fellow trustees on the board.”

Black Country Living Museum has appointed Professor Martin Levermore (pictured) as its new chair.
Fostering support: Birmingham Children’s Trust personnel at the launch

‘UK firms are caring less about ethics’

The US administration’s criticism of initiatives like equality, diversity, and inclusion (EDI) and environmental sustainability, is directly reshaping UK corporate ethics.

New research commissioned by UK law firm Freeths showing more than half (54 per cent) of UK businesses have changed the way they approach ethical policies and practices. And over a quarter (28 per cent) have made wholesale changes or abandoned them altogether.

The survey of 250 General counsels and chief legal officers across UK corporates also found that UK businesses are putting profit ahead of ethics. Today, over four in five (83 per cent) corporate legal leaders believe “doing the right thing” comes secondary to profit in business decision making. This comes despite the UK Government’s commitments towards a more sustainable society, including stronger climate pledges and employee rights

In the current climate, it’s perhaps no surprise to see that UK PLC is failing to “walk the talk” when it comes to putting ethics into action.

Most (83 per cent) legal experts say ethics in business decision making is more important than ever, but only a third (35 per cent) of UK organisations are

.....but venue paves the way in offering inclusive support

The Eastside Rooms in Birmingham has become the first venue to achieve Gold Certification under the Neuroinclusive Venue Accreditation.

The accreditation, developed by Welcome Brain Consulting, reflects a strong and proactive commitment to neuroinclusion, with measures that support a welcoming experience for every delegate from first enquiry to event delivery.

The accreditation acknowledges a sustained programme of work at the Birmingham venue.

The team has focused on clear information before people arrive, options that reduce anxiety during planning, and practical support while on-site.

This includes sensory considerate spaces where guests can decompress, flexible room layouts that limit sensory overload, plain language guides for the venue and the surrounding area, and training that builds staff confidence and awareness.

Neuroinclusion is now part of everyday operations at the venue. Processes have been reviewed so that inclusion is considered at each step, from proposal and contracting, event design and signage, to feedback and continuous improvement.

The result is a venue experience that is clearer, calmer, and easier to navigate, not only for neurodivergent attendees but for everyone.

proactive in responding to ethical challenges. These are just some of the findings which come from a new report, The Corporate Conscience Index, conducted by Freeths, the Birmingham Chamber Premier members who launched the landmark High Court victory for 555 subpostmaster clients against the Post Office, which exposed Britain's largest miscarriage of justice.

It examines how businesses today are approaching ethical decision-making, where business conscience meets commercial reality, and where the gaps remain. It is the first outcome of a multi-year initiative designed to track UK business ethics, amid the changing political, technological and societal landscape.

Philippa Dempster, senior partner at Freeths, said: “The truth is that a drive for profit can significantly impact or impede ethical decisionmaking. Our research exposes a troubling reality: while businesses express commitment to doing the right thing, there’s still a significant gap between principle and practice. We’re seeing some UK businesses abandon valuable ethical and moral initiatives in response to outside influence.”

The conflict between ethics and profit is driving a “principle and practise” disconnect. The new ethics agenda is taking shape despite almost nine in 10 (88 per cent) UK organisations having already implemented an ethical decisionmaking framework, but over a third (38 per cent) say this framework needs updating. The level of ethics being executed in the coming months and years will need to be closely watched.

• For more legal news, see page 86.

Tim Sparrow, general manager at The Eastside Rooms, said: “We want every guest to feel comfortable, confident, and able to take part in their own way.

“Gold Certification is a proud moment for everyone at The Eastside Rooms. However, despite achieving the top award, we

recognise that inclusion is a continuing journey. We will therefore keep listening, learning, and improving.”

The Welcome Brain Neuroinclusive Venue Accreditation forms part of a wider mission to make neuroinclusion a standard across the events industry.

Troubling reality: Philippa Dempster Neuroinclusive

X-PRO Learning Solutions: Empowering businesses through intelligent learning and AI innovation

Learning that delivers real results

In today’s fast-paced digital economy, businesses face one constant challenge: keeping their people skilled, agile, and ready for change.

“At X-PRO you insource expertise, rather than outsourcing your learning,” says founder and Managing Director Carl Robinson.

“Our specialist X-PRO Learning Consultants work hand in hand with your stakeholders to uncover your needs and identify what expertise and experience a trusted partner can bring to refine your learning offer, at speed and scale”.

Bespoke, science-led and technology-driven

With a firm belief that learning should be engaging, peak curiosity, and drive adoption, X-PRO combines learning science with cuttingedge digital innovation – from immersive eLearning and video-based solutions to AIpowered personalisation.

The company’s three core service pillars are:

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2. Content Development: Solutions that flex to fit your needs, are of a high quality and are delivered on time, every time.

Don’t take our word for it – this is what our clients say: “X-PRO Learning solutions has established itself as a reputable learning consultancy by consistently delivering high quality, innovative solutions that exceed our client expectations. We would be extremely likely to recommend them.”

3. Creative Learning Design: Delivering interactive, blended, and micro-learning experiences that engage and inspire, and exceed expectations.

AI: The future of workforce learning

As artificial intelligence transforms how we work, X-PRO is helping organisations harness its potential through AI-focused learning solutions. These programmes empower teams to understand, apply, and thrive alongside AI –from foundational “AI for Business” learning to advanced, simulation-based solutions.

To get you started we are proud to announce we will be launching a series of free to use 2minute bite-sized eLearning modules in early 2026 - X-PRO Brain-Fuel: AI PowerUps in 2 is designed to help businesses unlock the potential

of AI in everyday work. Each short module delivers clear, practical guidance in just two minutes — helping you build confidence, save time, and use AI effectively.

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From small enterprises to global corporations, X-PRO can design flexible learning solutions that blend cutting-edge technology with learning science to create interactive, immersive, and brand-aligned digital experiences, with measurable results.

Looking ahead as the workplace continues to evolve, X-PRO is already investing in nextgeneration learning: AI-driven personalisation, immersive technologies, and learning-in-theflow-of-work solutions, that empower your teams, to be the best they can possibly be.

Award-winning innovation and global reach

With clients spanning defence, energy, transport infrastructure, retail, and professional services, X-PRO’s global footprint is matched by an impressive list of accolades:

• BAE Systems Outstanding Achievement Award – Global Winner 2024

• Brandon Hall Group Silver Award – Best Use of Mobile Learning 2024

• eLearning Innovation MD of the Year – 2025 (Carl Robinson)

Find out more

At X-PRO, you will always speak directly with one of the leadership team, so reach out for a virtual coffee and lets start the conversation, and see how we can transform your organisations learning offer.

Contact: info@xpro-ltd.com Tel: 07841481775 Website: www.xpro-ltd.com

Livening up a night out...

Region aims to revitalise economy in cities and towns

Leading figures from the region’s breweries, pubs, restaurants, cultural and entertainment venues have been chosen to join national industry chiefs to help mayor Richard Parker protect and revitalise the West Midlands nighttime economy.

The mayor’s Night-Time Economy Commission – chaired by Wolverhampton councillor Chris Burden – met to start identifying the biggest challenges facing this important part of the West Midlands economy.

Members will report back to the mayor early in 2026 with their recommendations for a plan designed to reignite the industry and help breathe new life into town centres and high streets.

Richard Parker said: “The nighttime economy is huge for us. Around a third of the West Midlands workforce is employed in the sector – 120,000 people in hospitality alone.

“That’s why it’s a top priority to back businesses, protect jobs, and make sure this sector doesn’t just survive, but thrives.”

Cllr Chris Burden, chair of the Commission and City of Wolverhampton Council’s cabinet member for city development, jobs and skills, said: “This is such an important part of our region’s economy and it’s vital the industry and the public sector work together to find the best ways of supporting it now and into the future.”

The Night-Time Economy Commission will be managed for the Mayor by the West Midlands Combined Authority (WMCA).

It has been set up at a challenging time for the sector with its Covid recovery slowed by

changing consumer behaviours linked to cost-of-living pressures.

Concerns over night-time safety, public transport, staffing issues and changes to licensing and other regulations have also played a part.

Michael Kill, chief executive at the Night-Time Industries Association (NITA), added: “We thank the Mayor for responding to our calls for further understanding and support around a road to recovery, and ultimately a brighter future, for our businesses and ecosystem. We look forward to working with colleagues to ensure growth and security for the region's night-time economy.”

...and getting home must be easier

A new report by an Aston University researcher suggests that a lack of appropriate public transport could be holding back the West Midlands night-time economy.

The study focuses on travelling to and from evening cultural events and examines the ticketholders and the venues.

Visitor Economy-Public Transport Use Across the West Midlands’ Evening Economy was written by Live Music Mapping Project Team coordinated by Dr Patrycja Rozbicka, senior lecturer in politics and international relations.

She worked with national organisation the Geographic Data Service to provide the report for the West Midlands Growth Company (WMGC).

Key findings suggest that:

• 40 per cent of audiences use public transport to attend events, but only 18 per cent use it for return journeys due to poor late-night services

• Train services are preferred for long-distance travel but are unreliable after 10pm

• Single-occupancy car use is dominant, undermining Clean Air Zone goals.

• Employers face recruitment and retention issues due to poor transport options

Researching late-night transport issues: Aston University

• Especially inter-city transport is an issue, leaving smaller cities and towns isolated when it comes to night-time cultural engagement.

Dr Rozbicka said that many events ended at 11pm but there was little public transport provision at that time.

Becky Frall, head of tourism at the West Midlands Growth Company, said: “We are pleased that the research provides us with a clear evidence base to improve public transport for our night-time economy sector.”

Travel for less this Christmas

Commuters on evening journeys and festive market visits can take advantage of the “Festive Fiver” seasonal travel offer launched by West Midlands Railways (WMR).

People travelling after 4pm through Rail Zones one and five can pay £5 for a return ticket. The offer will last until 23 December.

WMR has also announced that children aged from five to 15 and 16-17 saver ticket holders can further use a 50 per cent discount on the offer – amounting to £2.50. Children under five can travel free.

Jonny Wiseman, WMR customer experience director, said: “We want to make sure our customers across the West Midlands can enjoy all the fantastic festive events happening in the region.

“With this ticket, passengers know they won’t be paying more than £5 when travelling within zones one to five after 4pm, making it simple to plan evenings out.

“I also want to remind passengers that trains are expected to be busier than usual over the festive period, so please make sure to check your journey before travelling and be kind to staff and your fellow passengers.”

Tickets can be purchased through online retailers and ticket offices.

Night-life revival: Cllr Chris Burden, chair of the mayor’s Night-Time Economy Commission, with Crissie Rushton, general manager of University of Wolverhampton at The Halls, who is a member of the Commission

Navigating organisational change with a focus on compassion and wellbeing

At Blue Light Wellbeing, I bring over 15 years’ experience as a former police detective, and now an accredited wellbeing coach and mental health specialist, to help organisations navigate change with empathy, insight and resilience.

I believe that when companies face major organisational transitions –whether restructuring, cultural shifts, or strategic pivots – it’s not enough to map out processes, logistics and KPIs. The emotional journey of employees matters profoundly. Ignoring it risks resistance, burnout, and low morale.

My training and speaking workshops are built around understanding how the trauma, stress, and uncertainty of change affect your staff and teams, and how we can recognise and navigate this more efficiently. We explore tools that support the psychological safety of teams: open communication, adaptability intelligence, a change mindset, peer support, and emotional transition. Through workshops customised by Blue Light Wellbeing, your teams can feel supported, valued and heard when facing the upheaval of change.

When wellbeing is integrated into change management, organisations see stronger engagement, less absenteeism, more creativity, and a ‘can-do’ attitude to the changes ahead. Change becomes a journey people can understand and take part in, rather than resist and fear.

If you want to ensure your next major change is navigated not just efficiently, but humanely and sustainably, then get in touch at hannah@bluelightwellbeing.uk to see how I can support you and your teams along the journey.

Brought together by a blast from the past!

Two Chamber of Commerce past and present executives have been reunited after 45 years –thanks to a yellowing newspaper clipping.

Head of Burton District and Cannock Chase Chambers of Commerce Richard Brooks has unearthed photographic evidence of his first “contact’ with the business group in June 1980, when, aged seven, he met then Rugeley Chamber of Commerce President Phillip Southwell.

The local newspaper photograph shows a young Richard taking part in a ceremony in Rugeley Market Square as part of the Staffordshire town’s commemoration of its 1259 Royal Charter.

Richard’s mother brought the memories flooding back after she dug out the old black and white local newspaper clipping showing her young son on horseback in June 1980 handing over a replica of the 13th century Charter which granted permission for a horse fair in the reign of Henry III.

The clipping shows Richard handing the Charter replica to the then Rugeley Chamber of Commerce President Phillip Southwell, who ran Southwells Greengrocers and Florists before helping launch Southwells Estate

celebrations because it is the town’s traditional horse fair week.

“About 15 ponies and riders, many of them members of the South Staffs Pony Club, dressed up for the occasion and paraded from Power Station Road to the town centre, led by two mounted policemen.

“Richard, as King’s Messenger, handed over the “Charter” to Rugeley Chamber of Commerce

Agents, still today the oldest established agent in the town.

Chamberlink has now reunited the two men 45 years after their previous meeting after tracking down Philip Southwell, a wellknown business figure in the area who later became a financial adviser.

The June 1980 newspaper clipping reads: “A “King’s Messenger” handed over a representation of Rugeley’s 1259 Royal Charter in the Market Square in a Rugeley Week enactment of the historic ceremony.

“The first week of June was chosen by Rugeley Chamber of Commerce for the week of

President Mr Phillip Southwell –the original had been presented to the Bishop of Lichfield.”

Richard said: “When I was a child, my mum put me on a horse and taught me how to ride. She arranged for us to be at this parade – I can just about remember being on a horse on the day, it was my first ever contact with the Chamber of Commerce.”

Phillip Southwell, from Bartonunder-Needwood, recalled: “At the time we wanted to reinstate going back to 1259 when Rugeley was granted a Charter for a market and we created what they called Rugeley Week. It later became one of the biggest Horse Fairs in the country.”

Richard is now looking to contact Philip on Facebook to share memories of the historic Charter Day – 45 years since their only previous contact.

Memories: The newspaper clipping discovered by Richard Brooks’ mum
First Chamber contact: Richard Brooks

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Choose the best gift for life this Christmas

Do you find yourself drinking more alcohol or using drugs socially at Christmas and New Year?

Beth’s story shows how occasional recreational drug use can lead to an addiction which impacts every aspect of daily life, from health and relationships to work.

After attending the Dayhab programme at SIAS, Solihull’s drug and alcohol advisory service, Beth (pictured) has turned her life around and is now a Lived Experience Advocate (LEA) for SIAS, committed to helping others follow in her footsteps.

Beth began taking drugs occasionally with friends at social gatherings, but this increased during her university years when she started using ketamine regularly, which quickly became a coping mechanism she relied on to tackle her feelings and the challenges of daily life.

After graduating she worked in events management, but as her drug use increased this impacted her performance in the workplace, and she had to move on from various jobs due to her declining mental health. As addiction took hold, Beth’s relationship with her family suffered and she began to develop serious health issues.

“I realised that what had started out as a fun activity I thought I was in control of had now taken over my life and was making me ill,” explained Beth. “I felt completely isolated and that nothing was going to get better.

“Joining the Dayhab programme at SIAS has changed my life. I have a new perspective on everything and am happier than I have been in 10 years. I can face my feelings and problems full on and feel like me again.

“The drop-in at SIAS is so much fun too and I have met wonderful people to share my experience with who completely understand. You quickly realise you are not alone.

“It is hard to ask for help, and not knowing what to expect is daunting, but SIAS will support you until you are ready to face the world.

“I can now look to the future and feel excited about new opportunities in my career. I am passionate about helping others and am looking forward to putting all the organisational and people skills I used in my previous employment into a role working in recovery.”

To find out how SIAS can help both individuals and employers make safer, healthier choices in 2026 call us today on 0121 301 4141 or visit www.sias-solihull.org.uk

B:Music launches festive events

Deck the Halls! Here comes the Museums offer a season of celebration for

An extensive festive programme has been lined up by B:Music, the charity, which runs Birmingham Town Hall and Symphony Hall venues.

On 11 December Anton Du Beke, the Ballroom King and Strictly Come Dancing judge, is joined by his lively band, vocalist Lance Ellington and a troupe of extraordinary dancers for an unforgettable evening of music, dance and laughter at Symphony Hall.

The Definitive Rat Pack brings an evening of festive classics to Symphony Hall (15 December).

Christmas with Sir Karl Jenkins (21 December) offers an afternoon of carols and seasonal favourites from his albums Joy to the World and Stella Natalis.

It features timeless pieces such as Silent Night, In Dulci Jubilo, Go Tell it On the Mountain, The First Nowell, and We Wish You a Merry Christmas, alongside a selection of Sir Karl’s compositions at Symphony Hall.

The comedy classic Home Alone (22 December) will feature John Williams’ charming score performed live alongside the film by a full orchestra.

Other highlights of the B:Festive season include:

A Christmas Carol with Anton Lesser & Orchestra of the Swan (15 December): One of Britain’s finest actors, Anton Lesser (Wolf Hall, Endeavour, Game of Thrones), brings Charles Dickens’ immortal tale to life at Town Hall.

Horrible Histories: Horrible Christmas (23 December): When Christmas is threatened by a jolly man in red, one young boy must save the day.

The Nightmare Before Christmas in Concert (24 December): Tim Burton’s cult classic with the City of Birmingham Symphony Orchestra performing GRAMMY®-winning composer Danny Elfman’s score live to the film. A perfect mix of spooky and festive fun for all ages.

The Music of Zimmer vs Williams (27 December): Two of cinema’s greatest composers go head-tohead in an unforgettable evening.

Brainiac Live! (28 and 29 December): Following its 2025 Olivier Award for Best Family Show, Brainiac Live explodes onto the Town Hall stage.

To see the full programme and to book tickets, visit www.bmusic.co.uk/bfestive

Birmingham’s museums are set to sparkle this festive season with a host of events and experiences for all ages, from magical meetings with Santa to historic celebrations by candlelight.

At Thinktank, Birmingham Science Museum, little ones can step into the magic of Santa’s grotto to enjoy a Christmas story read by Santa, before heading off to his workshop for a hands-on craft activity.

While families get creative, each child will be invited to meet Santa personally to receive a special gift and for parents to take a photo to remember the day.

At Birmingham Museum & Art Gallery, families can start their day by having breakfast with Santa Claus in the surroundings of its tearoom. The sound of jingling bells will announce the arrival of Santa, who will visit every table to hand out a special gift to each child and stop for a festive photo.

all the family

Thinktank Planetarium’s 360° dome will also be full of festive cheer, showing the classic Christmas-themed films The Muppet Christmas Carol, Gremlins, Elf and It’s A Wonderful Life on 12 and 13 December.

‘We’re thrilled to open our doors this festive season’

Visitors to Blakesley Hall can experience the magic of a Tudor Christmas on selected Thursdays in December, with the historic house dressed for the season. A costumed festive guided tour exploring Tudor Christmas traditions and stories will end with traditional wassailing in the orchard in the Blakesley garden.

Meanwhile, one of Birmingham’s most atmospheric festive events, Aston Hall by Candlelight, is returning from 12 to 14 December. Visitors will be taken on a guided

tour through the grand Jacobean mansion illuminated by flickering LED candlelight and will learn how modern Christmas traditions such as the yule log and Christmas tree came to be.

Zak Mensah and Sara Wajid, cochief executives of Birmingham Museums Trust, said: “We’re thrilled to open our doors this festive season and invite everyone to experience the magic of our historic spaces.

“Whether it’s gathering for stories with Santa, stepping into the glow of candlelit Tudor halls, or discovering age-old traditions, there’s joy to be found for all ages.

“This is a time for togetherness, wonder, and celebrating the rich heritage that makes Birmingham so special.”

More information about what’s on at Birmingham Museums during the festive season can be found on the website.

MAIN IMAGE: Selfridges Birmingham capture the Christmas spirit with a Disney-themed window and glitter in the shopping malls (inset)

season’s magic

Superstore to put on a spectacle for young Disney fans

Selfridges have lined up a myriad of festive entertainment over the Christmas period with attractions ranging from a confetti spectacle with live performances to Birmingham’s best DJs spinning disco, pop and Disney hits.

There will be two Disney windows inspired by the classics Fantasia, Mickey’s Light Show and Cinderella’s transformation.

Everyone is invited to the Confetti Spectacle running until 13 December in the Atrium at 6pm on weekdays and 2pm at weekends.

Other attractions include:

• Enchanted Encounters - Spot Santa, his elves and Mickeyinspired baubles throughout the store

• Medicine Bakery with a menu of Disney-inspired treats

• Christmas Shop with Disney Store

• Breakfast with Santa is on 6, 7, 13, 14, 19 - 21 December with tickets available at eventbrite.co.uk

• Stardust’s Spectacle invites visitors to the Medicine Bakery for a festive drink and bite and to enjoy the confetti spectacle, complete with a special visit from Stardust: Selfridges Christmas fashion fairy sprinkling Disney magic all throughout the store on 8 - 12 December.

The store will come alive with Birmingham’s best DJs spinning disco, pop and Disney every weekend between 6-21 December (12-5pm) and 22-24 December (11–4pm).

Chamber Patrons

Greater Birmingham Chambers’ leading supporters

Masterclass from top filmmaker

Birmingham City University (BCU) welcomed acclaimed filmmaker Gurinder Chadha OBE - the visionary director behind the global hit Bend It Like Beckham and the upcoming Christmas Karmafor an exclusive masterclass with Media, Film, and Journalism students.

Held in Studio A at the university’s city centre campus, the event offered students first-hand insights from one of Britain’s most pioneering filmmakers, whose remarkable journey began in Birmingham, as a journalist at BBC Radio WM.

Chadha, who spent time discussing her career with students before engaging in a lively Q&A, said: “It’s incredibly special to be back in Birmingham, where my storytelling journey began. This city gave me my start in journalism, which led to documentaries and, ultimately, filmmaking.”

“IT’LL BE life-changing” –that’s how an internationally renowned deafblind athlete has described a new deafblind research centre at BCU.

The Deafblind UK Education and Research Centre will connect researchers, practitioners, and people living with deafblindness, to increase knowledge and raise awareness.

“This centre is the first of its kind in the UK - and it wouldn’t have been possible without our partnership with BCU,” said Nikki Morris, CEO of Deafblind UK.

Contact: Raj Kandola T: 07815 952462

Volunteers transform Bournville garden space

A group of 28 Mondelez International volunteers have been creating an exciting new colleague-designed garden space at a former bowling green and pavilion in Bournville.

As part of the company’s awardwinning Health for Life programme and collaborating with community partner The Conservation Volunteers, a competition was launched for employees to design a welcoming and productive colleague garden, to take shape in the former bowls pavilion space adjacent to the Mondelez International factory and offices in Bournville.

Funded by Mondelez International and supported by The Conservation Volunteers (TCV), the Health for Life programme has created 20 community foodgrowing sites over the past 13 years, where local residents across south Birmingham have been able to get outdoors and grow their own fruit and vegetables.

The latest site at Bournville has given Mondelez International

employees the opportunity to create their own space for this purpose.

‘We’re extremely proud to continue to fund our Health for Life programme’

Guided by the winning design from a colleague in the research and development department, the team of 28 volunteers from the Bournville site worked hard on the initial launch day, shaping the garden’s structure by building raised beds, placing new paths, and planting red onions, which will over-winter until next year.

Kelly Farrell, community affairs manager at Mondelez International, said: “It’s fantastic to see so many of our employees get involved in creating this new colleague space, from our design winner who created a beautiful and practical concept, to the group who volunteered to start bringing the garden to life.

“We’re extremely proud to continue to fund our Health for Life programme, which actively engages children and adults in healthier lifestyles. Our colleagues regularly volunteer to help develop and maintain the programmes community growing spaces and this new garden marks an opportunity for them to get more immediately involved in growing fruit and vegetables.”

Glenn Powell, team leader at TCV, added: “We’re thrilled to support the Health for Life programme, empowering communities to make healthier choices and supporting conservation projects in the local area.

“This new colleague garden space will not only transform a previously simple green area into something beautiful, but offer both learning and volunteering opportunities, allowing colleagues to continue to enjoy time outside maintaining the garden, and we’re excited to watch the garden bloom and to utilise its produce in the future.”

Discussion: Gurinder Chada OBE discusses her career with BCU students
Volunteers in action: The new garden takes shape

Bank helps air gourmets take off

Midlands-based luxury aviation caterer Niche & Bespoke has expanded into Southern England through the landmark acquisition of Deluxe, in a deal supported by a funding package from Birmingham Chamber patrons HSBC UK.

The deal, advised by Cattaneo Corporate Finance, also based in Birmingham, marks a major milestone for Niche & Bespoke, enabling it to extend its premium in-flight catering services to airports in the south of England from Deluxe’s catering facilities in Andover and at Stansted Airport, complementing its existing operations at Birmingham Airport. The funding will also support improvements in logistics and

operational efficiency, while further increasing production capacity as it becomes one of the largest independent luxury aviation catering groups in the UK.

Cattaneo Corporate Finance originated the transaction, which provided an exit for Alcuin Capital Partners, and advised Niche & Bespoke on negotiating the acquisition terms and structuring and sourcing the debt package from HSBC UK’s Birmingham SME Business Banking team.

Daniel Robinson, CEO of Niche & Bespoke, said: “The acquisition of Deluxe will create greater opportunities for clients flying out of the South of England. While Birmingham is

well-positioned for international and domestic flights, the greatest concentration of private aviation traffic lies in the South.”

Parinda Nanayakkara, SME business banking relationship manager at HSBC UK, said: “We’re proud to have provided funding support to Niche & Bespoke for its acquisition of Deluxe, an important step in the company’s growth journey.

“We are delighted to have worked with the Cattaneo team whose insight and collaboration were key to bringing the deal to fruition. It’s a pleasure to work alongside such valued partners to support the region’s leading airline caterer as it strengthens and scales its operations.”

M6toll gears up for winter to keep road safe for drivers

M6toll has begun its comprehensive winter readiness programme in a bid to keep motorists moving.

The programme is designed to ensure the motorway remains safe, reliable, and resilient for up to 50,000 drivers who rely on it daily.

With over 1,200 tonnes of road salt deliveredequivalent to more than 40 articulated lorry loads - and an additional 58 tonnes of white salt stocked for brine tanks, operators say the M6toll will be fully equipped to tackle frost, ice and snow.

To maintain optimal performance, 1,000 tonnes of existing salt have been rotated and refreshed to prevent clumping and hardening, ensuring immediate usability.

All winter maintenance vehicles and snow ploughs have completed their summer servicing and are primed for deployment. Refresher training is underway for

Ready for action: One of the M6 Toll spreaders is prepared

operatives and duty officers, reinforcing the readiness of frontline teams.

“Our winter preparations go far beyond snow and ice,” said Alex Sheldon, head of operational delivery. "We're planning for everything from seasonal storms to exceptional rainfall events. It’s about keeping the motorway safe and dependable, no matter what the season brings.”

Airport hosts charity dinner

Birmingham Airport has raised over £63,000 for its nominated charity partner, Birmingham Children’s Hospital Charity, at its inaugural charity dinner event, sponsored by partner company Mitie.

The regional transport hub hosted over 400 guests from 46 partner organisations for an evening at the Heart of England Conference Centre in Meriden.

The charity’s CEO, Mark Brider, also hosted an inspirational interview with Elizabeth Soffee, a brave young patient. Following a house fire when she was just six months old, Elizabeth was transferred to Birmingham Children’s Hospital where she has received specialist medical care ever since.

Luxury catering: Niche & Bespoke operations at Birmingham Airport

1813 Club and Premier Members

Greater Birmingham’s leading companies

Charity in call for Amazon Wishlist help

The YMCA Heart of England charity is asking the people of West Midlands for their help in supporting young people via an Amazon Wishlist.

The list contributes directly to the Sanitary and Birthday Bank programmes, as well as a direct support for seasonal campaigns.

Through this initiative, essential items are made available to those in need, helping to ensure that families and individuals have access to resources that support their everyday lives and overall wellbeing.

The initiative is designed to be both straightforward and effective, allowing individuals to contribute resources as part of their routine online shopping.

By selecting items from the Wishlist and adding them to their Amazon basket, supporters ensure that essential goods are delivered directly to YMCA Heart of England without any additional steps.

The YMCA Heart of England's Sanitary Bank supplies vital hygiene and personal care products to the individuals and families staying in supported housing schemes.

The program encompasses not only period items but also a wide array of toiletries, cleaning supplies, and baby care necessities, including nappies and wipes.

Donations made via the Amazon Wishlist guarantee the continual availability of essential supplies, allowing the YMCA to assist families in preserving dignity, wellbeing, and fundamental hygiene standards throughout the year.

To access the YMCA Amazon Wishlist go to amazon.co.uk

Premier Membership

Contact: Gary Birch T: 07971 144059

APS Metals Pressings transitions to EOT

Birmingham-based APS Metal Pressings has been sold to an employee ownership trust (EOT) in a deal led by PKF Smith Cooper.

Now recognised as a world leading manufacturer of press tooling products, the business was originally established by Philip Smith in 1970, before his brother David joined the partnership a few years later.

The day-to-day operations of APS are now overseen by Philip’s two sons Paul and Andy, who are keen to have a controlled transition of their responsibilities to the next tier of management, as part of a wider succession plan.

The EOT concept was born out of a government-backed initiative, designed to promote employee ownership, by giving all employees a significant and meaningful indirect stake in the business, including a say in how it is run.

The PKF team comprised tax partner Adam Rollason and tax manager Nick Skidmore. Commercial structuring advice was provided by corporate finance partner Darren Hodson, with specialist valuation advice provided by transaction services director Tom Sinden.

Paul Smith, managing director of APS, said: “Securing the long-term future of the business for the benefit of our employees has always been a critical part of our succession plan, and I am confident that the timing is now right to begin the transition to employee ownership.”

Clarke Willmott LLP secures landmark ruling in will dispute

Leading national law firm Clarke Willmott LLP has successfully represented Fiona Burgess in Burgess v Whittle & Anor [2025] EWHC 2633 (Ch), bringing an eight-year battle to an end.

The dispute arose following the death of Elizabeth Rowell in April 2017, with disagreements between claimant Fiona and her sister Julie Whittle over which of their mother’s wills – one made in 1984 and the second in 2014 – should be admitted to probate and who should administer the estate.

Julie argued that the 2014 will was invalid on the grounds of alleged lack of capacity. However, in his ruling, Honour Judge Paul Matthews, sitting in the High Court, propounded the 2014 Will in solemn form, granting Fiona Burgess the legal authority to administer the estate under its terms.

Emma Ironside, from Clarke Willmott’s private client litigation team, who led the case, said: “Cases like this show how critical early legal intervention and careful case management are in contested probate matters.”

PKF advisers: Adam Rollason (left) and Nick Skidmore
Early intervention critical: Emma Ironside

Web design agency welcomed to 1813 Club

A Birmingham web design agency, whose leadership group includes an ex-Formula 1 team owner, is looking to drive business forward after becoming members of Greater Birmingham Chamber’s 1813 Club.

ALT Agency, based in Brindleyplace, has more than 26 years of expertise in web design, search engine optimisation (SEO) and digital strategy.

JCC wins Euro leadership prize

Joseph Chamberlain Sixth Form College (JCC) has been named a recipient of the EuroKnowledge Award 2025, recognising its outstanding contribution to educational leadership, youth empowerment and commitment to inclusive excellence.

The award celebrates Birmingham college’s longstanding reputation for combining academic achievement with social purpose, fostering ambition, equality and a lifelong commitment to learning and community.

JCC continues to stand out as one of the country’s most respected and forwardthinking sixth form colleges.

Jo Lawrence, vice principal at JCC, said she was proud to attend alongside colleagues Trina Tiernan, work related learning and employability manager, and Chantelle Nevin, head of sociology.

‘The next exciting chapter for ALT Agency is our step into digital PR’

The firm was founded by Craig Murphy, while former motorsport chief John Byfield is a nonexecutive director.

ALT has also won several accolades, including being featured

in a global list of top-rated WordPress development companies.

Managing director Craig said:

“It’s been quite the journey - from building one-page websites back in 1999 to creating advanced booking systems for the NHS.

“As ALT continues to grow, we’ve made some key strategic appointments. The next exciting chapter for ALT Agency is our step into digital PR.”

Silver status for training firm

A West Midlands training company is celebrating after being awarded Silver status in the Ministry of Defence’s Employer Recognition Scheme (ERS).

It comes as Birminghambased Training Personified, which has a team of 17 highly dedicated and skilful employees, also marks its decade in business – having trained thousands of people across the region in vital skills, including in how to return to the workplace.

Training Personified’s founder and MD, Zoe Bennett BEM, said: “We are thrilled to have been awarded the prestigious ‘Silver’ status as part of the Ministry of Defence’s ERS.

“We are proud to have joined this elite selection of organisations that also recognise the excellent work that the Armed Forces do for our nation.”

The awards were presented on behalf of Defence by Lieutenant Colonel Keith Spiers, Head of Engagement for the Army Headquarters Centre.

Local philanthropist wins Lifetime Achiever’s Award

Birmingham philanthropist and community champion Stephen Goldstein has been awarded this year’s Lifetime Achiever’s Award.

The award, presented by Carmen Watson, chair of Pertemps Network Group, recognises Stephen’s extraordinary dedication to supporting Birmingham’s communities, from grassroots charities to initiatives empowering young people.

For the past eight years, Stephen has led the Lord Mayor of Birmingham’s Charity with unwavering dedication, compassion and vision.

Under his stewardship, the charity has supported grassroots organisations, mentoring volunteers and ensuring that small but mighty causes receive the help they need to thrive.

Through his own charity, Mad Hatters, Stephen has championed children with special educational needs, bringing joy, opportunity and dignity to those who need it most. His ongoing involvement with the Variety Club and The Duke of Edinburgh’s Award further reflects his commitment to empowering young people and building inclusive communities.

“It’s an absolute privilege to present the Lifetime Achievers Award to Stephen,” said Carmen Watson, chair of Pertemps Network Group.

“Stephen’s dedication, compassion and tireless support for Birmingham’s communities is truly inspiring. His leadership has transformed countless initiatives and touched so many lives.”

Chamber welcome: Craig Murphy (third from left) with members of the ALT team
Community champion: Stephen Goldstein receives the award from Carmen Watson

International Trade

Rallying cry for Jamaica relief

The Black business community in Birmingham – along with Jamaican communities across the UK and the Jamaican High Commission –is urging people to donate vital supplies after the devastation caused by hurricane Melissa.

The storm, which made landfall as a Category 5 hurricane - one of the strongest Atlantic hurricanes in recorded history – caused catastrophic damage across Jamaica.

The Government of Jamaica’s official Hurricane Melissa Disaster Relief Initiative is urging people to donate supplies ranging from batteries to cleaning products.

Donors are reminded to follow the guidelines outlined under at supportjamaica.gov.jm, the government of Jamaica’s official disaster relief initiative.

Items can be donated through various drop off locations around the UK. The Legacy Centre for Excellence will act as the key drop off point for the Midlands and the North. They can be contacted on 0121 448 8910.

Dr Beverly Lindsay, chair of Association of Jamaican Nationals (Birmingham) UK and CEO of CEO Diamond Travel, said: “The devastation caused by Hurricane Melissa has shattered homes, livelihoods, and entire communities across Jamaica.

“In this challenging moment, we are appealing for support –financial assistance, material aid, and partnership – to help restore dignity, livelihood, and stability to affected communities.”

New webinar offers global trade expertise

HSBC are set to join an interactive online session designed to simplify global trade and finance.

This two-hour webinar, taking place on Tuesday, 27 January, from 10 am to 12pm, will guide attendees with practical strategies to help trade more confidently, securely and competitively in international markets.

HSBC’s trade specialists will explore how invoice finance, foreign exchange management, and global payment solutions can support cash flow and mitigate risk when selling overseas. Their insights will focus on keeping your international transactions smooth, efficient, and secure.

and compliance experts will unpack the complexities of international VAT, customs procedures, and cross-border tax obligations.

The event forms part of the Exporting Starts Here initiative, a fully funded programme commissioned by the West Midlands Combined Authority (WMCA) and supported by the UK Shared Prosperity Fund (UKSPF).

Delivered by the Coventry and Warwickshire Chamber of Commerce, Greater Birmingham

Black Country Chamber of Commerce, the programme supports small and medium-sized enterprises across Birmingham, Coventry, Solihull, and the Black Country.

West Midlands mayor Richard Parker said: “Helping local businesses step into international markets is key to building a strong economy and creating good jobs for local people.

“This programme provides the targeted support needed to make those first steps easier, paving the way for growth.”

‘Helping local businesses step into international markets is key to building a strong economy’
Export support: Mayor Richard Parker
Appeal: Dr Beverly Lindsay

Digital platform gives support to exporters

Greater Birmingham Chambers of Commerce (GBCC) has launched a Global Members Hub a digital platform designed to support members in navigating the world of international trade.

It offers tailored help for members who are looking to explore further markets or export for the first time.

This new resource also brings together content and insights from the Global Brunches series, which have explored key themes around doing global business.

These include harnessing technology, cultural intelligence, building meaningful connections,

leveraging the power of partnerships, and championing sustainability and global leadership.

In addition to thought leadership and expert perspectives, the portal provides practical suggestions to help members take action.

It features a growing collection of case studies showing how other members have successfully traded in global markets, along with curated resources, such as analysis of trade barriers and opportunities, as well as links to support the export journey.

Jayne Hume, head of GBCC’s Global Division, said: “The aim of

this portal is to give members easy access to market insights and useful content from our Global Brunch series of events.

“This is ideal for members who are already exporting and looking to expand into new markets with

the right insights and support, ‘global curious’ and ready to explore international trade but not sure where to start.”

To explore the portal, go to: greaterbirminghamchambers.com

Dog charity’s ‘tail’ to be told by R&Co

A West Midlands-based PR agency has celebrated a new client win in the animal charity sector with a visit to Romania to see the team in action.

R&Co Communications, which has offices in Birmingham and Leamington, will provide PR, social media and SEO services for Speranta Shelter in Bucharest, which translates to The Hope Shelter and provides a home to around 500 rescued dogs.

The charity rescues, rehabilitates and rehomes across Romania, including elderly and disabled dogs. It also has a focus on education and sterilisation to improve the overall situation in the country, which is believed to be home to between 500,000 and one million strays.

R&Co’s experienced team of social media and PR specialists, which includes former editors and journalists, will deliver PR, SEO and social media to help Speranta grow its supporter base in the UK.

To celebrate its new client win, four members of the R&Co team visited the Speranta shelter in Bucharest to meet the team and see their work first-hand.

R&Co is further supporting the charity by creating a Speranta-themed tree at Leamington’s annual Christmas Tree Festival in the hope of raising donations.

R&Co managing director Peter Robinson said: “A major part of our growth plan has been to offer a

one-stop shop to our clients for all their communications needs, with experts in multiple fields including social media, SEO and PR all under one roof.”

Anca Tomescu, the internationally renowned veterinary surgeon who leads Speranta, said: “It’s

great to be working with R&Co to help share our work in the UK.

“We know many people are passionate about dogs, so we are looking forward to letting people know how we are continuing to proactively tackle the situation here in Romania.”

Easy access ot markets: Jayne Hume
The R&Co Communications team with the ‘Tree of Hope for Speranta’s Dogs’, which the West Midlands agency will be exhibiting at Leamington Christmas Tree Festival in celebration of its partnership with leading Romanian dog charity Speranta Shelter

Updates and useful information from the largest ethnic support organisation in the UK

Contact: Anjum Khan T: 0121 274 3255

Chamber welcomes committee members

Six individuals have been appointed to the committee of the Asian Business Chamber of Commerce (ABCC).

The new appointments have been co-opted on to the committee and will help shape the future direction of the ABCC.

Joining the ABCC committee are Ann Powell, of Smartworks, Daksha Parekh of Mahirs Experience, Sunil Mahay of Vasu Legal, Zahir Ahmend of MIA Property Group, Satpal Singh of Allica Bank and Aulfat Bi of Azets.

They will support ABCC president Monica Ghai and existing committee members Sartaj Gill (Housman Consulting), Trina Tiernan (Joseph Chamberlain Sixth Form College) and Muhanid Ali (EY).

Reaching out: Celebration

Formed in 1987, originally as the Institute of Asian Businesses, the ABCC advocates for Asian businesses, as well as providing a gateway for West Midlands firms to connect with the Asian business community.

Monica Ghai said: “I’m delighted to welcome our new committee members, all of whom bring a diverse set of skills, industry experience and perspectives to the Asian Business Chamber of Commerce.

“Their appointments set the stage for an exciting year ahead and I look forward to working closely with them to help shape the future of the ABCC, which has an increasingly important role to play in our region’s business community.”

Art group celebrates joyous Ujala season

Birmingham-based arts group

Sampad are reflecting on a triumphant end to 2025 with a range of performances spanning its Ujala season covering Diwali and Bandi Chor.

This year, Sampad has taken Ujala to venues, communities and schools across Birmingham. Each space brought its own character and audience, helping Sampad share the joy of South Asian arts and heritage in exciting ways.

Sampad said: “Ujala was an incredible team effort. Working with 31 talented artists and freelancers across programming

and learning, the events created opportunities and supported the local creative economy.

Contributions by the talented artists shaped every performance and workshop.

“Over 1,000 audience members attended performances, filling Birmingham with light, music, and cultural richness. These events were moments of connection and shared joy. Ujala was a testament to what collaboration can achieve.

“From supporting freelancers to enriching education and creating inclusive cultural experiences, this season has been an incredible contribution to the city.”

Summit shines light on Qawwali music

Birmingham reinforced its position as Britain’s hub for Qawwali music by hosting a landmark Qawwali Music Conference & Roundtable at the Council House.

Delivered by SAYARTS.COM CIC in partnership with the cabinet member for digital, culture, heritage and tourism Cllr Saima Suleman, the event gathered civic leaders, cultural institutions, funders, diplomats and artists to shape the future of Qawwali in Birmingham and across Europe.

Attendees included the Lord Mayor of Birmingham, the Deputy Lord Lieutenant of the West Midlands, and senior representatives from CBSO, B:Music, The Rep, Birmingham Hippodrome, Midlands Arts Centre, Arts Council England, Culture Central, Culture Forward, the West Midlands Combined Authority, EQUI, as well as Birmingham councillors and international consulates.

Cllr Suleman said: “This conference showed what Birmingham does best, bringing people together and celebrating our cultural richness.

“Qawwali is a great part of our city’s heritage and the energy in the room made it clear that Birmingham is the natural home of Qawwali in the UK.”

The conference opened with a keynote by Abid Iqbal of SAYARTS.COM CIC, tracing Qawwali’s evolution from Sufi shrines to UK concert halls and highlighting Birmingham’s pivotal role in that journey.

Abid said: “This is the beginning of a new era for Qawwali in Britain. Birmingham is ready to lead nationally and internationally.”

Diverse skills among committee: Monica Ghai
New era: Birmingham support for Qawwali music
of Diwali

Immigration lawyer’s support for community honoured at awards

An immigration lawyer who has gone above and beyond to help Asian communities through targeted outreach and settlement guidance has cemented his reputation as a leading advocate, earning top honours at the Asian Business Chamber of Commerce Awards.

Sunil Kumar Mahay, founder of Vasu Legal, collected the Overall Business of the Year award, sponsored by EY, at the National Conference Centre in front of an audience of over 250 guests. He also won the Outstanding Professional Services Business of the Year award.

The event was hosted by broadcaster and sports presenter Amber Sandhu.

Sunil founded Vasu Legal Services from a commitment to serving all communities, with a particular focus on accessibility and fairness for BAME communities.

Over the past year, Sunil has supported families with visa applications, settlement and citizenship, and worked alongside employers in healthcare, hospitality and professional services to secure sponsor licences and manage compliance.

The judging panel, chaired by Raj Kandola, acting deputy CEO of the Greater Birmingham Chambers of Commerce, were impressed with Sunil Kumar Mahay’s strong personal connection and commitment to the Asian community, with active engagement through education, events, and partnerships.

Raj said: “On behalf of the judges, I’d like to congratulate Sunil on his remarkable achievement.

“Sunil’s professional journey is a testament to his dedication, compassion and unwavering commitment to the communities he serves.

“The judges were particularly impressed with the impact he has had through targeted outreach, education and hands-on support for families and employers navigating complex immigration challenges.”

Monica Ghai presented the ABCC President’s award to Harvir Sahota, CEO of catering firm Mahirs Experience.

Since launching in 2005, Harvir has grown the business into an award-winning brand – delivering over 150 events a year and serving tens of thousands across the UK. His leadership has driven major milestones, including supplying more than 100,000 portions to the Birmingham 2022 Commonwealth Games.

Award Winners:

Outstanding Charity of the Year –Our Community Foundation

Outstanding Contribution to Diversity & Inclusion (Sponsored by South and City College Birmingham) - Freshbreeze Environmental Ltd

Outstanding Female Entrepreneur of the YearMidland Health - Rupa Parmar

Outstanding Male Entrepreneur of the YearEvolving Families - Dr Lucky Ganatra

Outstanding Professional Services Business of the Year - Vasu Legal Services Limited

Outstanding Small Business of the YearHEART Career Services

Outstanding Start-Up Business of the YearLancers Solicitors

Outstanding Young Achiever of the Year

(Sponsored by Scholars School System) –BK Networks - Belinda Kaur

Overall Business of the Year (Sponsored by EY)Vasu Legal Services Limited

...as

president pledges ABCC will stay relevant

President Monica Ghai told the audience that she was determined to ensure that the Asian Business Chamber of Commerce continued to be the voice that “recognised our business for the powerful economic forces they are”.

She said: “We need a place where Asian entrepreneurs can find support, access networks, share knowledge and feel empowered to grow.

“The experience of my family and so many of you showed that Asian businesses often had to build without access to networks, mentorships or visibility that others could take for granted.

“We need a voice that advocates for us, champions diversity and ensures that our businesses are recognised for the powerful economic forces that they are.

“Nothing ever stays the same and we want to ensure that the ABCC remains relevant for you as members.”

Powerful force: President Monica Ghai (left) with awards host Amber Sandhu at the National Conference Centre (formerly the National Motorcycle Museum), where the awards ceremony was staged
Celebration: All the ABCC award winners at the National Conference Centre Pictures: Jas Sansi

Contact: Richard Brooks T: 07796 242029

Expert support available for region’s businesses

Businesses across Cannock Chase can access expert support, advice and training from a new dedicated advisor.

Under a partnership between Cannock Chase Council and Stoke-on-Trent and Staffordshire Growth Hub funded through the Cannock Chase Council’s UK Shared Prosperity Fund (UKSPF) allocation for 2025/2026, Sue Collins will use her business acumen to help entrepreneurs in the district achieve their business ambitions.

In the role, Sue will deliver a series of workshops, as well as one-to-one support and signpost businesses to grant support, training and relevant resources.

With a wealth of experience from manufacturing and financial services to government projects and the further and higher education sector, Sue is looking to provide flexible options for businesses to access advice and support, including sense checking those all important funding applications to help them grow.

Maureen Freeman, portfolio leader for regeneration and high-streets, said: “Sue’s appointment will be a great help in providing information and advice for business development support and signposting for a wide variety of grant and loan schemes.

“Referrals to the free Green Skills Trainings with also help businesses to make the move towards net zero.”

Chambers’ awards receive major backing from college

An awards ceremony hosted by Chambers of Commerce in Cannock Chase, Lichfield & Tamworth and Royal Sutton Coldfield has received major backing from South Staffordshire College.

The college – which has campuses in Tamworth, Cannock and Stafford – will be the headline sponsor for the 2026 awards, as well as sponsoring the Young Professional of the Year category.

More than 250 people are expected to attend the glittering event at Statfold Country Park near Tamworth on 12 February.

Claire Boliver, principal and CEO of South Staffordshire College, said: “We are incredibly proud to be the headline sponsor of this year’s SLTC awards and especially honoured to support the Young Professional category.

“We believe in the power of education to transform lives, and these awards shine a light on the remarkable achievements of young people across our region.

“It’s a privilege to celebrate their talent, resilience and ambition.”

• For more information go to: greaterbirminghamchambers.com

Cannock recruitment firm unveils new website

A new website has been unveiled by Bespoke Career Solutions Ltd, a recruitment business based in Cannock.

It showcases the company’s professional recruitment services and reflects its commitment to quality, transparency, and longterm partnerships with both clients and candidates.

Designed with usability and clarity in mind, the site allows visitors to explore live job opportunities, learn more about Bespoke Career Solutions’ specialist sectors, and understand how the business is helping clients and job seekers succeed in an increasingly competitive market.

Bespoke Career Solutions Ltd provides tailored recruitment services across engineering, manufacturing, logistics, warehousing, commercial, and water treatment sectors.

The company offers both temporary and permanent staffing solutions, combining traditional relationship-driven recruitment with modern technology to deliver an efficient and high-quality service.

Since its formation, the business has experienced strong early growth, driven by a focus on integrity, expertise, and client satisfaction.

The new website represents the next step in Bespoke Career Solutions’ journey as it continues to expand its market presence across the Midlands and beyond.

Richard Bourne, managing director and founder, said: “We’re incredibly proud to launch our new website, which reflects the professionalism and quality that Bespoke Career Solutions stands for.

“The site gives both clients and candidates an easy way to understand who we are, what we do, and how we can help.

“Our goal is to grow the brand further, strengthen our client partnerships, and continue providing a high-value recruitment service at a sensible rate.”

The company acknowledges that the current recruitment market is particularly challenging for both candidates and employers, with competition for talent and resources at an alltime high and the cost of living ever increasing.

Shining a light: Claire Boliver

Scorpion Production Group struck success at the Burton Celebratory Lunch, taking home the coveted Burton & District Business of the Year award, sponsored by BCRS Business Loans.

The lunch was held at the Branston Golf & Country Club with over 70 business leaders and delegates from the region in attendance. It was hosted by head of Burton Chamber Richard Brooks.

The headline sponsors of were Momentum Training Solutions and Sefton & Associates.

Over the past year, Scorpion Production Group has experienced significant growth after reinvesting in new equipment, including one of

Contact: Richard Brooks T: 07796 242029

Award winners celebrated at special lunch Donation to help young people access Arboretum

the largest stocks of LED panels in the area.

They have delivered over 350 events – ranging from corporate conferences to large-scale festivals, with a 98 per cent “on time and on budget’”project delivery rate.

The group partnered with Treeapp to plant trees and offset carbon emissions. To date, they have planted over 400 trees, offsetting an estimated 43.71 tonnes across their lifetime.

Award judges were Pi-Kem director Fiona Rouse, Amanda Mitchell from Amanda Mitchell Aesthetics Clinic, and Neil Betts from Go True North. The Hangry Burger was crowned as the Burton

The National Memorial Arboretum in Staffordshire has launched an initiative to improve access to its educational opportunities for schools.

The Access for Learning Fund aims to ensure that all school children, regardless of their background, have access to the arboretum’s enriching, real-world learning experiences, helping to support their understanding of history and remembrance.

Welcoming over 25,000 young people for formal and informal learning visits each year, the Arboretum’s educational programmes play a crucial role in passing on the baton of Remembrance, building connections with heritage and sharing stories of service and sacrifice.

However, due to financial barriers, such as the high cost of transportation and reduced school budgets, these opportunities are becoming increasingly more difficult for schools to attain.

The Access for Learning Fund initiative has been made possible thanks to a substantial founding donation from Ben Robinson MBE DL, a private supporter of the arboretum, as well as chairman and former owner of Burton Albion Football Club.

His donation will ensure that the arboretum is able to remove further financial obstacles and

& District Business Start-up of the Year, sponsored by Sallara Marketing.

Burton’s Young Professional of the Year, sponsored by Hardy Signs, was Tom Drysdale.

Sophie Allen from Serrano Media was highly commended in the

provide targeted aid for schools and youth groups – particularly those in underserved areas.

Ben said: “I am proud to be providing a meaningful lead donation in establishing the Access for Learning Fund scheme at the National Memorial Arboretum.

“I hope that this has a transformative impact and inspires others to ensure all children have the opportunity to engage with the powerful messages shared at the arboretum.”

Young Professional of the Year category for championing inclusion with SARAC and Burton YMCA. President Richard Wileman presented his Burton & District Chamber of Commerce President’s award to Russell Jeans, managing director of Sefton Recruitment.

IN BRIEF

Members of the marketing team at Hardy Signs joined forces with volunteers, ambassadors and staff members at the Sexual Abuse and Rape Advice Centre (SARAC) to support Burton & District Chamber of Commerce’s Charity of the Year. In a display of teamwork and courage, the group completed a tandem skydive from 15,000 feet, raising funds and awareness for SARAC’s vital work providing free and confidential support to survivors of sexual abuse and rape across Staffordshire and Derbyshire.

Real-world learning: Children at the National Memorial Arboretum

The initiative captured the attention of local businesses and the wider community, helping the team raise an impressive £3,300 through donations from colleagues, clients, and supporters.

Burton Kia has welcomed Dale Bywater as its business and commercial sales manager.

Dale brings a wealth of experience in both commercial vehicle and fleet sales, along with 11 years in the Kia network.

Sales director Harry Bullock said: “Kia are entering the eLCV (electric light commercial vehicle) arena in the UK with the all-new PBV range, which has already gained great reviews across the globe.

“Exciting times ahead for Kia, Burton Kia and especially for Dale at the Burton Kia PBV Van Centre.”

Best of Burton (left to right): Sophie Allen, Russell Jeans, Paul Morgan, Shawn Morgan, Hazel Morgan, Chris Griffin, Ed Stanton, Gillan Stanton and Tom Drysdale

Contact:

Charlie Elliott T: 07753 453624

Staffordshire councils to unite

The Government will be told that a single unitary council covering six local authority areas in the south of Staffordshire is the best option for the area.

Senior councillors approved a proposal for a Southern and Mid-Staffordshire unitary authority comprising Stafford Borough along with the areas of Cannock Chase, East Staffordshire, Lichfield, South Staffordshire, and Tamworth.

Council leader Aidan Godfrey said they had given their consent to signal the end of more than 50 years of the borough council.

Currently there is a “two-tier” system of local government - with Stafford Borough Council and Staffordshire County Council delivering different services and functions to its communities.

For example, the borough is responsible for the household waste collection service, planning, and parks - whereas Staffordshire County Council deals with education, roads, and social care.

But the Government set out legislation last year that would see all district, borough, city, and county councils in Staffordshire abolished to be replaced by larger unitary authorities.

Stafford Borough Council’s Cabinet unanimously agreed a business case for a single unitary authority delivering all services and functions across the six council areas in the south.

‘The

borough council is wellrun and

financially sound’

The business case - which is also backed by Cannock Chase, East Staffordshire, and Stoke on Trent City councils – was being submitted to the Ministry of Housing, Communities and Local Government by the end of November.

The cabinet heard their preferred option complemented plans for a single unitary in the north and had been supported by Stoke-onTrent City Council - which would also include the

Beacon Park has once again been voted one of the nation’s favourite parks in the 2025 Green Flag People’s Choice Awards, placing it in the top 10 parks across the UK for the second year in a row.

The award, run by Keep Britain Tidy’s Green Flag Award team, recognises the most-loved, best-managed green spaces in the country. Thousands of members of the public took part in the national vote, once again choosing Beacon Park as one of the standout destinations of the year.

Beacon Park, located in the heart of Lichfield, is home to formal gardens, sports facilities, woodlands, pools, play areas, community events and heritage features including the historic Museum Gardens.

Councillor Phil Whitehouse, Lichfield District Council’s cabinet member for operational services, parks and waste, said: “We are incredibly proud of all parks in the district and delighted that Beacon Park has once again been voted one of the best parks in the UK. To receive this national recognition for a second year running shows how much our community values the park and the work that goes into looking after it.

areas of Newcastle-under-Lyme and Staffordshire Moorlands.

The report to councillors stated the option is estimated to save taxpayers nearly £30m a year and provide for a more financially resilient authority able to deliver service improvements.

The report added that the single unitary will “retain and maintain a close connection with our local communities, protect their uniqueness, and ensure that their needs are met” through close working with town and parish councils and the use of new neighbourhood area committees.

Councillor Godfrey, said they were making a key decision in the history of the authority: “We have just voted to give our consent to the end of Stafford Borough Council - a council which for over 50 years has provided services of a very high standard to the public.”

After the meeting he added: “The borough council is well-run and financially sound and we will play a key role in the preparation for the new local government arrangements.”

Warm welcome: King Charles was greeted by thousands at Lichfield Cathedral

Beacon Park named one of country’s best King Charles on visit to Lichfield Cathedral

“My thanks to our parks team, volunteers and partners who care for this space all year round.”

His Majesty the King was greeted by thousands of people during a special visit to Lichfield Cathedral when he heard from various volunteer and community groups.

He learned about the inspiration for The Fenland Black Oak Table from Hamish Low, listened to music from MusicShare and Lichfield Cathedral Choir and saw how Lichfield Cathedral is working closely with the CWF (Cathedral Workshop Fellowship) to train the next generation on vital heritage crafts such as stonemasonry.

The Rt Revd Jan McFarlane, Dean of Lichfield, said: “We were thrilled to welcome His Majesty the King 14 years after the late Queen Elizabeth II, visited us.

“We are so proud of our magnificent Cathedral and city and it means a great deal to everyone to be able to show The King all that is happening in our community.”

Favourite: Beacon Park in the heart of Lichfield

Contact: Charlie Elliott T: 07753 453624

Members link up to make the most of LinkedIn

A HR consultant has teamed up with a fellow Chamber member as part of her mission to show businesses that HR doesn’t have to be complicated.

Emma Bisseker, who has been appointed as a vice-president of Lichfield and Tamworth Chamber of Commerce, has enlisted Sutton Coldfield business Lexicomm to whip her messaging into shape for LinkedIn.

Emma met Lexicomm founder and Royal Sutton Chamber member Anita Ellis at this year’s Royal Business Fair.

She wants to help more businesses avoid people problems by helping leaders get “comfy and confident” with HR.

And with LinkedIn being a key part of Emma’s marketing and growth strategy, getting clarity on her message was the first step.

She said: “I’ve met some brilliant people through the Chamber, and I realised that the first thing people do after a networking event, is connect with me on LinkedIn. I knew my profile wasn’t demonstrating my experience, my business culture and my personality.

“So, when I met Anita at the summer expo, I knew I needed her services.

“Working on my LinkedIn profile with Anita was great - she knew what questions to ask to draw out my key messages and then pulled together a clean, professional but friendly profile.”

Anita added: “If you’re a small or solo business, your LinkedIn profile is probably more important than your website. Because it’s the first place people will look after meeting you. It’s amazing how much information and personality you can get across in a simple ‘about’ section.”

Creative lead welcomed at Big Wave Creations

Social-first video agency Big Wave Creations has announced the appointment of Emily Moss as its new creative lead, marking another significant milestone in the company’s rapid growth since launching earlier this year.

Emily joins as the third member of the Big Wave Creations team, bringing with her a wealth of expertise in social media strategy, creative direction, and video content production.

She will play a key role in shaping creative campaigns and strategic direction for the agency’s expanding roster of clients across sectors including recruitment, property, education, and digital signage.

Founder and CEO Scott Billing, a BAFTAwinning television producer turned agency founder, said: “We’re absolutely thrilled to welcome Emily on board. She and I have worked together in various guises over the years, and her creative talent and strategic insight will be invaluable as we continue to scale.

“She understands how to craft content that resonates on social and delivers results – exactly what our clients need.”

Big Wave Creations launched in early 2025 as a new-generation video agency built for the social-first era, specialising in short-form video, cinematic brand storytelling, and end-to-end social media management.

The company has quickly gained traction with ambitious SMEs and brands looking to elevate their online presence, producing campaigns that

combine engaging storytelling with measurable impact. Emily’s appointment is part of Big Wave Creations’ broader expansion plans as demand for social-led video content continues to accelerate.

Emily said: “It’s an exciting time to be joining Big Wave Creations. The energy, creativity and ambition here are inspiring, and I’m looking forward to helping our clients stand out and tell their stories in fresh, impactful ways.”

The Belfry expands its wellness offering

The Belfry Hotel & Resort, near Sutton Coldfield, has taken its impressive health and wellbeing offering to new levels with the launch of Hyrox training sessions and dedicated reformer pilates classes, for members of The Club.

An official Hyrox training club, The Belfry’s large-capacity sports hall provides the extensive space needed for this muchloved global phenomenon which alternates running with functional exercises.

Meanwhile, reformer pilates classes take place in a dedicated studio.

Chris Reeve, director of Golf & Leisure at The Belfry Hotel & Resort, said: “Wellness is prioritised at The Belfry. We’re here to support members every step of the way with a fitness and wellness journey that’s inclusive, impactful and, most importantly, works for their individual needs.

“Launching the Hyrox and reformer pilates classes only builds on that commitment.”

Seeking clarity: Emma Bisseker (left) and Anita Ellis
Cutting edge facilities: The Club at the Belfry
Exciting times: Emily Moss

All the latest news, advice and events for the Solihull business community

Contact: Samantha Frampton T: 0121 678 7488

Dave Boddy joins the Moors as CEO

Solihull Moors Football Club have appointed Dave Boddy as their chief executive.

Dave has a wealth of experience across the football world and his most notable role was as CEO of Coventry City from 2017 – 2024, overseeing a rise from League Two to the Championship and being a penalty kick away from the Premier League.

He was also previously chair of Worcester City, CEO of Newport County AFC as well as holding senior roles in the general administration of the game.

Chairman Darryl Eales added: “I am truly delighted to welcome Dave to Moors. We are very fortunate to have someone of his pedigree and wealth of knowledge and experience of the game.

“He is well-respected and liked for his ability, relationship-based approach and integrity.”

Dave said: “I am really excited about the opportunity that the Moors are offering me and excited to be back in the game.

PJ takes on role as Sport 4 Life UK ambassador

Sport 4 Life UK, the leading sport-foremployment charity supporting young people across the West Midlands, has announced that PJ Ellis has officially joined as an ambassador. PJ, a proud Brummie, community advocate, radio presenter and awards host, has supported Sport 4 Life UK’s work for a number of years.

As an ambassador, PJ will help raise awareness of Sport 4 Life UK's mission to empower young people to reach their potential through sport and employability support.

Tom Clarke-Forrest, CEO and founder of Sport 4 Life UK, said: “PJ perfectly embodies everything we stand for at Sport 4 Life UK: a deep passion for sport, strong Birmingham roots, and a genuine commitment to supporting young people.”

PJ said: “It’s a privilege to become an ambassador for a brilliant charity that’s making a real difference in Birmingham and beyond.”

Fundraisers are being invited to help paint the town pink in aid of a local children’s charity by signing up for the next Warwick Half Marathon.

Molly Ollys hopes to be well represented at the annual 13.1-mile race on 1 February to top its 2025 fundraising total of £16,000.

Organised by RunThrough and sponsored by Moore & Tibbitts, the race will follow a route between Warwick Racecourse, along Coventry Road to Leek Wootton, along Rouncil Lane, Kenilworth, and back to Warwick via Hatton and Hampton on the Hill. A 1km junior run will also be held with nearly 100 youngsters expected to take part.

Charity founder Rachel Ollerenshaw said: “Our 2025 runners really got into the spirit of ‘turning

Warwick pink’, understanding exactly how their time, commitment and fundraising could make a difference to those children and families who need us most – the 2026 race should be no different.”

Molly Ollys was established in 2011 by Rachel and Tim Ollerenshaw, from Warwick, following the death of their eight-year-old daughter Molly from a rare kidney cancer.

The charity works to support children with terminal or life-limiting illnesses and their families and help with their emotional wellbeing.

To book your place and for more information visit mollyolly.co.uk/event/2026-warwick-halfmarathon

Pedigree: Dave Boddy
Painting the town pink: Molly Ollys runners
Making a differecne: PJ Ellis

Stand packages announced for Solihull Expo 26

Solihull Expo 2026, which will be “a powerful platform for connection, inspiration, and growth”, will take place at Cranmore Park on Thursday, 26 March.

The annual event brings together professionals, entrepreneurs, and business owners from various industries to foster connections, exchange ideas, and explore opportunities for collaboration.

The Expo features new stand packages, including half, standard and premium stands to suit different businesses and budgets. All stand packages are available to view via the QR code under the Exhibitor Information tab.

The Expo is open to all Chamber members, and non-members who are looking to find out more about

how the Chamber can support businesses.

The Solihull Economic Snapshot will also take place on the day, sponsored and hosted by Prime Accountants Group. The Snapshot is aimed at providing an update on Solihull’s economy over the past 12 months and will feature a panel of high-profile businesses and political leaders from the region.

The Solihull Chamber annual meeting will round off the day, giving attendees the opportunity to reflect on the work of the Chamber during the past year.

Place at the Snapshot and annual meeting can be registered via the QR code, under the Agenda tab.

Samantha Frampton (pictured), head of Solihull Chamber of

Commerce, said: “Following the huge success of the 2025 Solihull Expo, we’re delighted to launch the 2026 event — set to be even bigger and better. Last year’s expo truly highlighted the energy, innovation, and collaboration within our business community, and we’re excited to build on that momentum.

“This year, we’ll open the day with the launch of the 2026 Doing Business in Solihull Report and a

Vision for All is on the move thanks to new van donation

Community outreach is set to accelerate for Vision4All CIC, following a generous van donation from PJB Accident Repairs.

The new vehicle will enable the team to reach even more young people and families across the West Midlands, taking mentoring sessions, youth projects, and practical support directly into neighbourhoods.

Vision4All CEO Luceo Darby said: “We’re thrilled to receive this vehicle. It ensures we can show up where we’re needed most for the young people we support.”

The contribution from PJB Accident Repairs, alongside the support of Clarke and Evans Accident Repair Specialists, highlights the power of local partnership.

panel discussion featuring key regional leaders, offering valuable insights into the opportunities shaping our local economy.”

There are also two headline sponsorship packages available - find more via the QR code.

Christmas drinks and networking available

Solihull Chamber of Commerce’s final event of 2025 will be an evening of Christmas drinks and networking with President Emma-Louise Hewitt. It will be at The Regency Hotel in Solihull on Thursday, 11 December, from 5pm until 7pm.

In support of the Chamber’s charity of the year Solihull Hospital Charity during the festive season, the Chamber are looking for donations of chocolate selection boxes (approx. 125g) and members are asked to take along any donations.

Emma-Louise said: “The President’s Christmas Drinks is our chance to celebrate a year of achievements and strengthen the bonds that make Solihull’s business community thrive. Join us as we raise a glass to collaboration, success, and the exciting opportunities ahead.”

The event is free for Chamber members, with tickets for Future Faces members priced at £15 +VAT and non-members at £25 +VAT.

To book a place go to: greaterbirminghamchambers.com

Partners (left to right): Troy Deeney (Vision4All Patreon), Martyn Rowley ( NBRA – VBRA), Brett Craythorne (Vision4All), Scott Bacciochi (PJB Accident Repairs Limited), Carl Bacciochi (PJB Accident Repairs Limited), Ebony Belle (Vision4All), Parwinder Dhutty (Clarke & Evans Accident Repair Specialists), Paul Glover

Contact: Sophie Poduval-Morrell

T: 07540 751590

Coaching guru to help shift your mindset

secured support for 2026 from GuruYou coach and founder Rebecca Mander, who will be presenting over the first three months of the year snapshots of her award-winning Bounce Mindset Programme that gets one in three alumni promoted.

As an experienced coach who has worked extensively with the professional services sector, Rebecca has observed a common theme among her clients: a struggle with confidence and awareness of their strengths.

This is particularly true for less experienced employees who often find themselves grappling with feelings

syndrome as they enter the corporate world surrounded by more self-assured individuals with years of learning under their belt.

Rebecca said: “Have a think about the following questions:

• Do you encourage yourself the way you would a best friend?

• Do you know your areas of strength as well as your areas to develop?

• Do you speak up in meetings when you have something to say?

• Are you happy to talk about your achievements in the workplace?

• Are you excited to build your personal profile on Linkedin?

• Do you spend a significant time out of your comfort zone?

• Do you have your camera on in meetings?

• Are you happy to have in-depth conversations with those senior to you?

Disability Festival to offer inclusive fun

Future Faces committee vice-president Nadia Johnstone-Smith has announced that the Disability Festival 2026 will take place on Saturday, 4 July, 2026, at Aston University.

It will celebrate the incredible talents and contributions of people living with disabilities, raise awareness, and promote inclusion and accessibility for all.

Nadia said: “As the festival’s new advocate, I’m thrilled to help raise the profile of this important celebration. The festival will continue to serve as a platform for the disabled community, showcasing creativity, promoting positive attitudes, and fostering a sense of belonging.” The event includes:

• Art exhibition highlighting artwork and performances by disabled artists

• A performance stage with music, dance, theatre, and spoken word

• Workshops and demonstrations on accessible technology, adaptive sports, and creative skills

• Accessible sports and recreation for all abilities

• An information fair connecting attendees to disability resources and support services

• Panel discussions on disability rights and inclusion

• Inclusive and accessible Children’s activities

• Accessibility audits to ensure the festival is welcoming in every way.

New Members

Josh Spies Dice Dragons

Alex Gidman Edun Ltd

Alisya Rowe Meridian Private Client

Solicitors Limited

Caleb Olaniyi-Alabi Mondelez International

Jamie Gibson National Grid

Joshua Holness Opulence360

Saffron Bonser She Does Socials

Lia Bennett The Nethersole CofE Academy

Dan Bennett University College Birmingham

Monique Chavda WSP Ltd

Common theme: Rebecca Mander
Advocate: Nadia Johnstone-Smith

The Chamber’s ever growing network for young professionals and the leaders of tomorrow.

• Do you know where you are headed in the next six months?

“If you have answered “no” to three or more of the above questions, then the chances are your mindset is getting in your way of success.”

Building on the 2025 sessions, the next sessions will be looking at:

How to Get Out of Your Own Way: Drawing on the B.O.U.N.C.E framework, Rebecca shares practical strategies to build confidence, take ownership, and move from hesitation to action. Attendees will leave with tools to quiet selfdoubt and step fully into their potential.

From Unseen to Unstoppable: In this empowering session, Rebecca explores how to build visibility, credibility, and presence in your career. Learn how to communicate your value and take up space with confidence – turning quiet potential into unstoppable momentum.

Dealing with Bereavement and Grief in the Workplace: A compassionate and honest conversation about how grief affects us at work. Rebecca shares her personal journey and offers guidance for both individuals and leaders on navigating loss, supporting others, and creating an environment where empathy and performance can coexist.

Details on how to enrol will be announced in January but before then a free Career Confidence Kit is available by scanning the QR code.

Have a story to share? Then join the podcast

Future Faces Chamber of Commerce is looking for guests to appear on the January, February and March episodes of Future Faces: The Young Professionals Podcast.

The podcast themes will correspond to the Bounce Mindset three-part programme that training expert Rebecca Mander will be holding for Future Faces.

The themes for these months will be:

January - Get Out of Your Own Way

February - From Unseen to Unstoppable March - Dealing with Bereavement and Grief in the Workplace

If you would like to get involved and talk about any of these topics, scan the QR code to fill out an application form.

President looks back on ‘proud moments’

Future Faces Chamber of Commerce has celebrated several huge successes this year, including the Greater Birmingham Young Professional of the Year Awards 2025 where 25 years of the BYPY Awards was also celebrated, a new patron, raising funds for charity and electing a new president.

Sarah Griffiths, director of PMO at Intercity Technology, succeeded Kasim Choudhry as President of the Future Faces committee earlier this year.

Reflecting on the past year as president, Sarah said: “2025 has been a defining chapter for Future Faces, a year where ambition turned into action and our community made its mark once again across Greater Birmingham.

‘Looking ahead to 2026, I’m excited to build on this momentum’

“We’ve strengthened our network of young professionals across Greater Birmingham, creating spaces for connection, learning, and development. We've held inspiring panel

discussions, skills workshops, vibrant social events and so much more.

Throughout, our members have continued to demonstrate the power of community in driving personal and professional success.

“My proudest moment has to be celebrating the achievements of our members at the Greater Birmingham Young Professional of the Year Awards, where we showcased the talent and ambition that make Future Faces so special.

“We’ve also deepened our commitment to diversity and inclusion, ensuring that every voice has a platform and every member feels empowered to thrive.

“Looking ahead to 2026, I’m excited to build on this momentum. Our focus will be on expanding opportunities for mentorship, championing innovation, driving our new collaboration with United by 2022 and amplifying the voices of young professionals in shaping the future of business in our region.

“Together, we’ll continue to create a network that not only supports careers but also inspires change.

“Here’s to another year of growth, collaboration, and success!”

Defining: Sarah Griffiths

New events that deliver what our members want

About 200 events will feature in the Greater Birmingham Chambers of Commerce (GBCC) calendar for 2026.

And the new programme features events that have been shaped from feedback in an events survey among members.

Events manager Marcella Meehan says: “We have listened to what members said and responded by developing a programme that reflects those comments.

“We are ensuring our Chamber Connections events enable members to grow networks and make new connections. And there will be no need to know anyone beforehand.

“We have added more Business at Breakfast events to enable delegates to learn from experts on topics that members say matter to them.

“A new feature will be the 3 O’Clock Club – these events are open to everyone, and will be themed around a particular sector or topic, aiming to bring learning from different sectors together and generate new business leads.

“And, of course, we will be continuing with the extremely popular awards and expos.”

Marcella stressed the importance of keeping a regular eye on the latest information as the events team responds to changing business topics.

DECEMBER

Lichfield & Tamworth Chamber Connections

Date: 1 December

Time: 16:30 - 18:30

Venue: The Fig & Olive

Division: Lichfield & Tamworth

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

1813 Club & Premier Members

Christmas Lunch 2025

Date: 2 December

Time: 12:00 – 15:00

Venue: Edgbaston Park Hotel & Conference centre

Division: GBCC

Cost: Members only

Royal Sutton Coldfield Chamber Connections

Date: 3 December

Time: 16:30 – 18:30

Venue: Bracebridge – Sutton Park

Division: Royal Sutton Coldfield

Cost: Members: Free Future Faces: £15+VAT

Non-members: £25+VAT

Birmingham Economic Review 2025

Date: 4 December

Time: 9:00 – 11:00

Venue: The Exchange

Division: GBCC

Cost: Free to members and non-members

Cannock Chase Christmas Social

Date: 9 December

Time: 15:30 – 17.30

Venue: Wagamama, McArthurGlen

Division: Chase

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

1813 Club & Premier Members

Chamber Connections

Date: 9 December

Time: 16:30 – 18.30

Venue: B:Music

Division: GBCC

Cost: Members only

Burton & District Chamber Christmas

Social

Date: 10 December

Time: 15:30 – 17:30

Venue: ibis Styles Burton-On-Trent

Division: Burton & District

Cost: Members: Free Future Faces: £15+VAT

Non-members: £25+VAT

Solihull President's Christmas Drinks

Date: 11 December

Time: 17:00 – 19:00

Venue: The Regency Hotel

Response to members: Marcella Meehan

Division: Solihull

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

JANUARY

Business at Breakfast – Create Professional Videos on Your Phone Date: 13 January Time: 8:30 – 10:00

Venue: Aquarius Ballroom, Hednesford

Division: Chase

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

Global Brunch – Profit with Purpose: The ESG Advantage

Date: 13 January

Time: 9:30 – 11:30

Venue: Millennium Point

Division: Global

Cost: Free to members and non-members

Future Faces Professional Development: Get Out of Your Own Way

Date: 15 January

Time: 16:00 – 18:00

Venue: TBC

Division: Future Faces

Cost: Future Faces members only

Premier Members Networking Breakfast

Date: 20 January

Time: 8:30 – 10:30

Venue: Clays

Division: GBCC

Cost: Premier members only

Solihull Business at Breakfast - The People Growth Secret

Date: 20 January

Time: 9:30 – 11:00

Venue: Hilton Birmingham Metropole

Division: Solihull

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

Speed Networking Online

Date: 26 January

Time: 11:30 – 12:30

Venue: Online

Division: GBCC

Cost: Members: Free Future Faces: £15+VAT Non-members: £25+VAT

Future Faces Social Networking: Vision Board Making

Date: 27 January

Time: 17:00 – 19:00

Venue: Arup

Division: Future Faces

Cost: Future Faces members only

Training courses

The Chamber is again organising a comprehensive programme of training courses for businesses of any size who are looking to brush up on their international trade knowledge. Those planned for April are listed below.

ALL CHAMBER MEMBERS CAN ENJOY REDUCED COSTS.

For more details contact Leah Quarmby, international trade training manager, on 07860258387

DECEMBER

How Does the Change in Regime 42 Affect You?

Date: 8 December

Time: 9:30 – 11:00

Venue: Online remote training

Cost: Members: £95+VAT

Non-members: £125 + VAT Regime 42 – also known as the 42 Procedure Code – is a VAT mechanism that enables UK exporters to streamline VAT obligations when shipping goods to the EU, particularly France, under Delivered Duty Paid (DDP) terms. If you're unclear about how Regime 42 operates or how recent changes might impact your business, our short, interactive webinar is the ideal starting point. You’ll gain a clear understanding of how the procedure works in practice, what benefits and risks it presents for exporters & how to stay compliant and avoid costly errors.

Join us to build confidence in navigating EU exports with clarity and control.

An Introduction to Exporting: Practical & Precise

Date: 10 December

Time: 9:30 – 12:30

Venue: Online remote training

Cost: Members: £180+VAT

Non-members: £250+VAT

There are several challenges that businesses must navigate when venturing into the world of exporting. New terminology, customs process and compliance requirements can cause shipment delays and impact profitability.

You may be unfamiliar with export processes, regulations, and paperwork

This beginner’s course is designed to support anyone new to an export role, delivering clear and concise insights of the end-to-end export process.

How to Reduce Import Duties

Date: 11 December

Time: 9:00 – 10:30

Venue: Online remote training

Cost: Members: £49+VAT

Non-members: £89+VAT

An import duty, also known as a customs duty, is a tax imposed on goods brought into a country. If you're unsure how import duties

work or how to calculate them, our easy-to-follow short webinar is the perfect starting point. It breaks down the essentials and gives you the confidence to navigate international trade with ease.

How to Check a Customs Declaration

Date: 11 December

Time: 11:00 – 12:30

Venue: Online remote training

Cost: Members: £49+VAT

Non-members: £89+VAT

A customs declaration is a formal document submitted to a country's customs authority that outlines key details about goods being imported or exported.

Critical information such as the description of goods, their value (including cost, insurance, and freight), country of origin, and destination must be clearly and correctly stated.

Our practical session walks you through what needs to be included, why it matters, and how to verify the accuracy of your declarations, helping you stay compliant and avoid costly errors.

JANUARY

Export Controls & Licencing: A Detailed Overview

Date: 12 January

Time: 9:30 – 12:30

Venue: Online remote training

Cost: Members: £190+VAT

Non-members: £260+VAT

Export controls are a critical part of international trade compliance. Failing to identify controlled goods or obtain the right license can result in severe penalties, shipment delays, and reputational damage. This course walks you through the essentials of export controls and licensing so you can identify when a license is needed, apply for it correctly, and remain compliant in its use.

Supply Chain: Responsibilities & Considerations

Date: 15 January

Time: 9:30 – 12:30

Venue: Online remote training

Cost: Members: £125+VAT

Non-members: £175+VAT

A supply chain is the entire network involved in producing and delivering a product or service – from raw materials to the hands of the

customer. This course aims to equip attendees with an understanding of how an effective supply chain delivers value, what to consider when disruptions occur, and strategies for managing risk.

Free Trade Agreements: How Can They Help My Business?

Date: 20 January

Time: 9:30 – 12:30

Venue: Online remote training

Cost: Members: £125+VAT

Non-members: £175+VAT

Free Trade Agreements (FTAs) frequently encompass key provisions on investment, intellectual property rights, and mechanisms for dispute resolution. Their scope and complexity can differ significantly, shaped by the unique priorities and economic strategies of the participating countries. In this session, we’ll unpack the common challenges associated with FTAs, offer practical insights to navigate them effectively, and conclude with an interactive Q&A to address your specific concerns.

Importing Made Easy: A Beginner’s Guide

Date: 22 January

Time: 13:30 – 16:30

Venue: Online remote training

Cost: Members: £180+VAT

Non-members: £250+VAT Venturing into the world of importing can be both thrilling and daunting –especially for those just starting out. This course offers a valuable introduction to the core principles of importing, designed to build confidence and clarity. It’s ideal for individuals with no formal training or anyone seeking a solid foundation before progressing to more advanced topics.

Understanding Export & Export Documentation (BCC Accredited)

Date: 28 January

Time: 9:30 – 15:30

Venue: Online remote training

Cost: Members: £290+VAT

Non-members: £360+VAT

One of our most popular courses –designed to help streamline your export transactions & offers practical guidance on key documentation requirements. You’ll gain clarity on what essential details must appear on your invoice, when to request a

certificate of origin or preference document & the distinct roles and requirements of commercial invoices versus pro-forma invoices. Whether you’re new to exporting or looking to refine your process, this course provides the foundational knowledge to trade with confidence. This course is also BCC accredited meaning you can gain a certificate of achievement from the British Chambers of Commerce.

Exports Solved: Decoding the Documents

Date: 28 January

Time: 9:30 – 12:30

Venue: Online remote training

Cost: Members: £95+VAT

Non-members: £145+VAT

Ideal for anyone who regularly manages documentation, whether daily or weekly as well as those new to paperwork or seeking clarity. This course helps participants understand which documents are required, why they matter, and their role in the export process. The focus will be on identifying essential export documents, explaining their purpose, and highlighting additional documents that may be necessary for specific products or situations.

Video Content Creation training: Two-day workshop

Date: 28 January (day one)

Time: 9:30 – 14:30

Venue: Chamber house

Cost: Members: £300+VAT

Non-members: £400+VAT

If you’re unsure how to start creating videos or want to refine your current approach, this interactive workshop is the ideal starting point.

It simplifies the essentials and equips you with the confidence to produce content that truly stands out.

Designed for business owners, marketing teams, and professionals, the session focuses on creating highquality videos using smartphones or simple tools.

It’s also perfect for SMEs looking to boost brand visibility, connect with more customers, and share their story through engaging video content.

The workshop takes place over two days, with the second session scheduled for 11 February. The price listed covers both days in full.

Money-smart habits for manufacturers

Manufacturing is a tough game: prices move, lead times slip, and costs creep. The firms that stay profitable don’t just “work harder” – they build a few simple habits that keep cash, costs and capacity under control. Here are seven I see working on real shop floors.

1. Keep a 13-week view of your cash – and use it every week

Think of this as your financial sat-nav. List what you expect to come in and go out over the next three months: sales you’re likely to win, bills, wages, VAT, loan payments, big material buys. Update it every Friday. If a squeeze is coming, you’ll see it early enough to move orders, chase debtors, or talk to your bank before it becomes an emergency.

2. Price using today’s costs, not last quarter’s

Quotes only protect your margin if they reflect reality. Materials have moved, energy has moved, wages have moved. Refresh your “standard costs” regularly (monthly if things are jumpy). After each job, compare what you expected to spend with what you actually spent and adjust. If a product only makes money at a certain minimum order, say so up front. Clear beats awkward later.

3. Shrink work stuck in progress

Money gets trapped when jobs sit half-finished. Walk the journey from order to invoice and look for dead time: waiting for drawings to be signed off, hunting for parts, rework, big batches sitting between steps. Smaller batches, tidy kitting, and quicker sign-offs usually speed everything up. The faster a job flows, the faster you get paid –and the fewer surprises you see.

4. Treat stock like cash on a shelf

Not all parts are equal. Give the high-value, hard-to-replace items more attention, and keep simple rules for the cheap, easy stuff. Set sensible reorder points based on lead times and how “spiky” demand is. Run a monthly “slow movers” list and make decisions early: discount, reuse, or scrap. A container that saves seven per cent but sits for nine months is not a bargain.

5. Get paid sooner, pay later (without burning bridges)

Where you can, ask for a deposit on bespoke work or bill in stages as value is delivered. Invoice the same day you ship – clean paperwork gets paid faster. On the supplier side, standardise terms and use early-payment discounts only if they truly beat your borrowing cost. Try to schedule production so material arrives closer to when you’ll actually use it.

6. Make new kit earn its keep

Before you commit to new machines, do a simple payback: include training, setup time and any downtime to install. If demand fell by 10–20 per cent, would it still stack up? Choose lease vs buy based on total cost and flexibility, not just the monthly figure.

7. Fewer numbers, used well

You don’t need a 50-page pack. A good monthly dashboard for manufacturing might include:

• Profit per product or family

• Labour use and whether overheads are covered

• Stock turns and how long jobs sit half-done

• How long it takes to turn stock into cash

• Delivery on time and quality first time.

Give each number an owner, a target and one action. Trend lines tell the story; a five-minute “numbers huddle” beats a long read.

Where to start this quarter

Pick three quick wins:

1. Set up the 13-week cash view

2. Refresh your costs and tighten quoting 3. Run a one-month push to clear stuck work on one product line.

Small improvements, kept consistently, compound. In manufacturing, that reliability becomes your edge.

A new year: The perfect time to grow your business

For small manufacturers going into a new year, now is not the time to be complacent. The current economic crisis is having a serious effect on supply chains, so you’ll want to put a plan in place for not only how you will survive the next 12 months, but thrive. Chamberlink offers some simple tips to get you started.

Strengthen your finances

Having a clear understanding of your costs is a vital step. Clearly calculate your overheads and review your pricing structure in order to set viable targets for the next 12 months. Check your supply chain and tighten operational efficiency in order to reduce waste, and optimise your inventory so you can better balance having enough stock to meet demand without over ordering and potentially wasting money.

If old equipment needs replacing, consider finance leases to acquire replacements without a large upfront cost, and make the most of the industry-specific incentives available, such as R&D tax relief. To keep a better eye on your finances, consider investing in smart accounting software, which can seamlessly track costs, analyse

overheads and help you make strategic decisions for the future.

Get organised

Time and money can be saved by getting your manufacturing processes in order. Keep an accurate record of every transaction and always have one eye on your bottom line. Prioritise your order queue and divide labour sensibly; it’s important to make sure you have enough staff on hand to complete larger orders but conversely, you don’t need staff members sitting around during quieter periods. Are there any processes, such as order processing, that can be streamlined? Is your factory floor untidy, and do staff waste valuable time looking for various components? A clean working space can also boost productivity, leading to a happier workforce.

Invest in your staff

Good staff are hard to find – and keep. If you want to operate at a higher rate, you’ll need to hire and retain good staff, so consider providing opportunities for your staff members to boost their skillsets.

You should also consider taking on an apprentice – fewer young people are considering a career in manufacturing and engineering, and an apprentice can help fill any skills gaps in your organisation. T Level industry placements are a new option for employers. Offering technical qualifications for students aged 16-18, they have been designed by employers and offer a 45-day industry placement. It’s a great way to test out future talent and by building a relationship with a local college, you’ll have access to a pipeline of skills.

‘Time and money can be saved by getting your manufacturing processes in order’

‘If you want people to know about your small business, you have to shout about it’

Boost customer engagement

If you want people to know about your small business, you have to shout about it, especially if you produce a niche or unique product. Simple steps to boost your customer engagement is investing in a good website (and learn about search engine optimisation, too), putting social media to use and capitalising on video and photography to show off your products in the very best light. You can also engage with your local business community, through trade fairs, the Chamber of Commerce, and workshops, to meet a readymade group of potential customers.

Using a CRM

A CRM (customer relationship management) is a software tool

that

helps companies organise all of their interactions with customers both current and potential. As well as keeping track of customers and their order history, a CRM can help a manufacturing business steamline the sales process, facilitate better and faster customer service and identify new sales leads.

Did you recently meet a prospective at a networking event? You can use your CRM tool to automatically send a follow-up email.

Want to plan for further growth, save money on purchasing and better manage your supply chain?

A CRM system can provide realtime sales forecasts, allowing you to better plan and allocate resources earlier, rather than waiting for an order to be placed.

What is executive search and why is it so important?

Ein placing highly qualified candidates in executive-level positions across the public, private, and non-for-profit sectors.

The recruiting market is still very buoyant, regardless of naysayer’s predictions of an AI recruitment takeover. AI will and is becoming a useful tool, but as far as this sector is concerned, unless they have robots with emotional intelligence to conduct interviews, I still can’t see this happening for quite a while in my humble opinion.

How are executive search assignments conducted?

An executive search firm acts as an extension of your business, helping you to secure highly skilled senior management talent or that hard to find highly skilled individual, who can help your company to grow and evolve.

Is executive search the same as contingency recruitment? No. Contingency agencies try to fill a larger number of posts. They may spend a relatively small

The aim is to find ‘good enough’ candidates for different positions. It is expected that agencies conduct similar processes to executive search companies, but that is not always the case. Contingency recruitment firms have targets they must hit for client calls, candidate calls and of course the number of interviews arranged and jobs filled.

In contrast, executive search companies focus on filling a specific position by finding a shortlist of the best people for the job via an intensive interview process.

How does the executive search process work?

Once you have sought an executive search provider, your research consultants will undertake the initial activities that will locate possible candidates. Executive search firms will approach, engage and inform candidates open to discussing opportunities and arrange to meet a candidate to solicit their interest.

An executive search firm will target candidates who are happy, contented and very successful, and busy. They aren’t responding to

an advert or a LinkedIn post, they are being sought out. It is a skill to identify ideal people who might not be considering another job.

If the candidates are interested, the next step in deep-dive interviews that go through the candidate's career history and experience and how it is relevant to the role. This stage of an assignment is usually conducted by the executive search partner/consultant, evaluating candidates against the client provided/agreed candidate specification, through in-person, or virtual-conference interviews.

What happens next?

Once interviews have concluded, the candidates are presented to a client’s board and reasons they have been chosen. It’s at this stage when the client agrees to interview shortlisted candidates. Once interviews have concluded and the consultants notes on the face-to-face interview are produced for the client, the candidates are then presented to a client’s board with the reasons they have been chosen. It is at this stage that the client agrees to interviewing the shortlisted candidates, and to make a final decision on who they want to hire.

‘The recruiting market is still very buoyant, regardless of naysayer’s predictions of an AI

recruitment takeover’

Our job doesn’t finish at this point – we are still very much involved with client and candidate feedback post interviews, which usually means some intermedial negotiations between both parties on the way forward. Once agreement is found, then the executive search firm would be heavily involved with assisting both parties with offer management, to reach a satisfactory conclusion. We help facilitate start dates and offering advice around giving notice to the successful candidates company. Once the applicant starts his role, it’s at that point our job concludes. On to the next one.

This, in short, is executive search! Try it – you may be surprised by the results.

Top tips to hire the right talent

In today’s dynamic job market, it’s more important than ever to make sure you have the right people to take your business into the future. But how can you ensure you’re reaching top talent? Chamberlink offers some top tips for a next level recruitment strategy.

Be proactive

It might sound obvious, but waiting for great candidates to seek you out is not the most effective strategy. Proactive recruitment involves actively sourcing candidates – a recruitment or an executive search firm can keep your pipeline full. It’s also a good idea to keep track of the skills you already have in your firm, what skills are missing, and anticipate the skills you might have a greater demand for over time. This will help you build a complete picture of the kind of candidates you would like to approach, and keep you focused on what’s important.

Use your network

Networking is a practical tool when it comes to recruiting. As an employer, consider attending industry events or job fairs to scout for potential new hires. You can also join professional groups or business hubs, such as a Chamber of Commerce, in order to connect with like-minded professionals who can become valuable sources of referrals.

Referrals

The best candidates might not always find their way to you by applying to your job listing or

being head hunted by an executive search firm –instead they might be recommended via wordof-mouth. A major advantage of referred candidates is that they are essentially pre-vetted in terms of fit as you can rely on your network to only pass on top quality candidates. If you don’t have a large professional network, don’t worry –you can implement an employee referral scheme instead. This will encourage current employees to refer their contacts for available positions in your firm, in exchange for an incentive, such as a cash bonus or extra annual leave, if their contact is hired.

Embrace technology

Digital tools can help streamline the hiring process. Applicant tracking systems (ATS), for example, provides software that helps you manage your active job listings and track candidates, with helpful extras such as video interviewing and skills assessments available to make things that little bit easier. AI tools are also being adopted by the recruitment sector, which can help recruiters pair roles to the most suitable candidates and even handle first round interviews.

Offer a human touch

While technology can enhance the recruitment process, it’s still important to offer a human touch – because how you communicate with a future employee will not only shape the perception of your company, but also set the tone for the hiring and onboarding process. Aim to keep communication personal wherever possible; this is especially important in competitive fields, where the best talent is highly sought after. Demonstrate that you respect the candidate’s time and effort by sending a quick email update or arranging a brief follow up call, will help prove why they should work for you and not your competitors.

Put skills first

You might think that the best way to narrow down your shortlist is to compare candidates’ formal education or career history, and go with who has the most experience or who has the best degree. However, an increasingly popular approach is skills-first hiring. This priorities candidates’ demonstratable hard and soft skills over other factors, and is considered more predictive of job performances as it directly measures what a candidate can do. By hiring for skills directly related to the job, this can lead to better performance, right from day one.

‘By hiring for skills directly related to the job, this can lead to better performance, right from day one’

Sector Focus

The latest news from the sectors that matter to business

Birmingham Airport (BHX) has appointed global built environment consultancy Arup to lead the development of its next Masterplan, setting out a longterm vision for the airport’s growth and transformation through to 2041.

The Masterplan will define how the airport will evolve to serve an increasing number of passengers and airlines while focusing on sustainability, operational efficiency, and an enhanced passenger experience.

LNR eliminates journeys by car

London Northwestern Railway (LNR) has helped eliminate over 87,000 miles of car travel – equivalent to more than three trips round the globe – by encouraging commuters to choose rail over road.

Having returned to prepandemic passenger volumes, Birmingham Airport has announced a £300m investment over the next four years to modernise its infrastructure. The new Masterplan will build on this investment, reinforcing the airport’s pivotal role in supporting economic growth across the West Midlands and the wider UK.

“We are delighted to have Arup on board, who are world-class at planning major infrastructure projects,” said Ian Taylor,

development and construction director at Birmingham Airport.

“Birmingham Airport is set to grow steadily in the coming years, and we need to ensure it is fit for the future—both in the terminal and on the runway. This is about ensuring the airport can accommodate future capacity efficiently and sustainably, and we’re excited to see the next chapter in our history.”

Alan Newbold, aviation business leader for UKIMEA and Europe

Arup said: “Well-planned, sustainable airport growth is a vital

enabler of economic opportunity, connectivity and regional prosperity.

“Arup is excited to support Birmingham Airport’s ambition to deliver this through its long-term Masterplan, underpinned by a clear focus on sustainability, social value and stakeholder engagement.

“We look forward to providing the technical expertise and strategic insight needed to ensure BHX’s development supports climate goals and the West Midlands’ future growth, while contributing to national prosperity.”

Busiest October ever for airport

Birmingham Airport (BHX) has reported a strong start to winter, after recording its busiest October.

A total of 1,246,664 passengers travelled through the regional transport hub in October 2025 – a 4 per cent increase on the same period last year.

The milestone was supported by the launch of new routes and increased frequencies to popular destinations including Sibiu, Rome and Lanzarote. BHX remains on track to experience its busiest year ever with nearly 14 million passengers forecast to travel through in 2025/26.

Chiltern’s new trains launched

Chiltern Railways has launched their latest Mark 5A trains, adding 10,000 more seats for customers each weekday from December 2026.

Arup to deliver BHX’s Masterplan Dudley interchange is making progress

To mark World Car Free Day recently, LNR offered 50 per cent off advance fares to motorists who pledged to swop their car journey for train travel.

Since the campaign’s launch, participating drivers have collectively avoided 87,453 miles of car travel –surpassing three times the Earth’s circumference of 24,901 miles.

The shift has prevented an estimated 48.2 tonnes of CO2 emissions – demonstrating the significant impact even a small change to travel habits can make.

Aerial footage has been released showing significant progress on the new Dudley Interchange, which is set to transform public transport services in the town centre.

The images show the main steel framework of the building is now complete, marking a major milestone in the multi-million pound project to build a new, modern, future-proofed gateway.

The two-storey facility, which is on track to open next year, will include comfortable waiting areas and live travel information screens, providing a warm welcome for visitors to the town and linking bus services to the new West Midlands Metro extension, also set to open in 2026.

With the steel structure in place, work will now start on installing the roof. The Interchange is being built by Taylor Woodrow under contract from Transport for West Midlands (TfWM).

The trains, to be introduced between London and West Midlands from early 2026, will enable Chiltern to deliver more capacity across each of its West Midlands, Aylesbury, and Oxford routes.

They will replace Chiltern’s oldest carriages, which are nearly 50 years old, with stateof-the-art equivalents. Customers will also benefit from air conditioning and improved luggage and bike storage.

At a London Marylebone event unveiling the newly liveried trains, Rail Minister Lord Hendy toured the first new train with Chiltern managing director Richard Allan before it embarked on a journey to Birmingham Moor Street.

High expectations: The Dudley Interchange under construction
Evolving: Birmingham Airport

Website puts financial advice at your fingertips

Funding partnership Midlands SME Finance has launched a new website designed to make loans more accessible for small and medium-sized enterprises, offering a simpler way to access business finance through a collaborative signposting platform.

The new digital resource guides Midlands businesses to sources of funding from six leading regional finance providers, each experienced and regionally focused with a shared understanding of the intricacies of running and scaling a business. As well as explaining the opportunities available to businesses, the website summarises the distinct offerings from each of the finance providers.

Midlands SME Finance is a group effort bringing together community development financial institutions ART Business Loans, BCRS Business Loans and Coventry & Warwickshire Reinvestment Trust alongside invoice finance lender FlexABL and community-based lenders UKSE and Frontier Development Capital.

Paul Stokes, of FlexABL, said: “Our new website is designed to be the first port of call for any Midlands business exploring their finance options.”

Steve Walker (pictured), chief executive of ART Business Loans, said: “This digital platform represents our shared vision of

making business finance truly accessible.”

Stephen Deakin, chief executive of BCRS Business Loans, said: “The website is a resource that businesses can use at any time to prepare for their growth journey.”

Andy Green, deputy fund principal at Frontier Development Capital, said: “The website is particularly valuable for businesses in disadvantaged areas who may have struggled with traditional funding routes.”

Steve Grice, area manager Midlands for UKSE, commented: “Businesses can explore their options online and then connect with us directly at events to discuss their needs.”

Jerroms strengthens regional presence Accountancy group boosts advisory capabilities

Jerroms, a Midlands accountancy and finance firm, has announced the acquisition of Price Pearson –strengthening its presence across the Midlands.

Founded in 1970 Price Pearson offers accounting, audit, taxation and business advisory services.

Mark Eden (pictured), managing director of Jerroms Group, said: “This acquisition is a natural fit for Jerroms. Price Pearson shares our values, ambition, and client-first approach.

across the Midlands with the insight and agility they need to thrive.

“This exciting move grows the team to over 200 professionals and significantly broadens our service offering, enhancing our ability to deliver tailored support and meet the evolving needs of our clients.”

“Together, we’re positioned better than ever to support businesses

Rachel Common, director at Price Pearson stated: “We’re absolutely delighted to be joining forces with a firm that not only shares our values, but also our unwavering commitment to exceptional client service. This merger marks the beginning of an exciting new chapter.”

The Dains Group has announced its acquisition of GHE, a consultancy specialising in securing grant funding for research and innovation projects.

This marks Dains’ fifth acquisition since securing private equity investment from IK Partners and 15th overall since 2021.

Incorporated in 2002 and based in Burton upon Trent, GHE supports businesses and organisations in developing funding strategies, appraising projects, preparing compelling proposals and managing grants to ensure successful outcomes.

Working with clients across the UK and internationally, GHE provide project development and application submission expertise to companies and organisations from SME to multinationals.

Richard McNeilly, CEO of Dains, said: “GHE has built an outstanding reputation for helping organisations unlock European funding to turn their ideas into impact. Its deep technical knowledge and hands-on approach align with our ambition to be the UK’s leading advisory firm.

“GHE will strengthen our innovation advisory capability and broadens the support we can offer

Broadening support: Richard McNeilly
Permanent placements down: Kate Holt
‘Becoming part of the Dains Group is a significant and exciting milestone for GHE and our clients’

clients as they develop, grow and deliver meaningful change.”

Richard Hancock, founder and director of GHE said: “Becoming part of the Dains Group is a significant and exciting milestone for GHE and our clients. We’re joining a business that shares our

commitment to building trusted relationships, creating clarity, and achieving lasting results.

“Together, we’ll be able to extend our reach, combine our expertise, and help even more organisations secure the funding they need to innovate with confidence.”

Temp billings on the rise in the Midlands

The latest KPMG and REC UK Report on Jobs indicated a solid and accelerated rise in temp billings across the Midlands at the start of the final quarter of 2025.

The rate of growth was the best recorded for nearly a year. This contrasted with a further decline in permanent staff appointments, which fell at the steepest pace in three months.

Recruiters in the Midlands also signalled sustained upturns in candidate availability which, combined with relatively muted demand for staff, dampened pay pressures. The latest increase in starting salaries was the slowest recorded since July and well below the series average.

The Midlands recorded the second sharpest reduction in permanent placements across the four monitored English areas, behind the North of England. For the third consecutive month, temp billings in the Midlands rose at the start of the fourth quarter. Where an increase was reported, recruiters mentioned greater demand for temporary staff. Demand for permanent workers declined again in October, albeit to a lesser extent than in September. Though solid, the rate of reduction was the softest in four months and the weakest of the four monitored English regions.

Kate Holt, people consulting partner at KPMG in the Midlands, said: “Divergence across permanent and temporary recruitment trends defined the Midlands in October.

“Permanent placements fell at their sharpest rate in three months, while temp billings rose solidly and at the fastest pace in nearly a year.

“This split demonstrates how employers are favouring flexibility over commitment in a changeable economic landscape.”

Health issues – both physical and mental – are now such an important and integral part of business life. To help members keep abreast of the latest issues and regulations, Chamberlink this month launches a dedicated Health in the Workplace page.

To contribute contact Chamberlink editor John Lamb on 07814539329 or email lambjohn@mac.com

Partnership to tackle mental health issues

Global healthcare provider Maximus has teamed up with Sandwell Leisure Trust (SLT) to raise awareness about the importance of mental health support.

Recognising the critical role good mental health plays in the workplace, SLT has fully embraced the opportunity to partner with Maximus with 217 employees dedicated to delivering high-quality sport and leisure services.

Throughout the partnership, joint activities were held across the SLT network, engaging with staff and visitors to foster meaningful conversations around mental health and wellbeing.

Gemma Ellis, head of people at SLT, said: “Partnering with Maximus will enhance the support we already provide to our colleagues.

“Being able to access the services Maximus provide will help with employees’ mental health and wellbeing, improve attendance at work which in turn will improve our service to customers.

Study warns of unsafe antiseizure drug use

In a study carried out in collaboration with the World Health Organisation, two Aston University academics have found that while access to antiseizure medication in low and middle-income countries is growing, it is not necessarily always prescribed safely.

Dr Adrienne Chan and Professor Ian Wong led the study to analyse antiseizure medication use across 73 countries between 2012 and 2022 and say that the rise in prescribing is an encouraging sign that access to

essential neurological medicines is improving. However, the most widely prescribed is valproate, which can cause birth defects and neurodevelopmental problems in babies if taken by mothers during pregnancy.

Dr Chan said: “Our findings show that access to antiseizure medicines is expanding globally.

“Greater global alignment on safe prescribing and education is urgently needed to protect future generations.”

“We care about our colleagues, and we understand that people perform better if their mental wellbeing is looked after.”

The partnership gives SLT employees independent access to mental health support, complementing their existing internal resources such as wellbeing champions, mental health first aiders and SLT’s involvement with Thrive at Work.

Gemma continued: “The benefits are already being felt with improvements in staff morale, attendance and overall wellbeing, enhancing the service we provide to the community. We welcome the partnership with Maximus as a valuable resource to our employees.”

New MD welcomed at hospital charity

QAC has announced the appointment of its first managing director role to work across its Enterprise Services.

Jagdeep Soor (pictured) joins the charity bringing with him over 25 years of working in the area of equality, diversity, inclusion (EDI) in employment, skills and apprenticeships, supporting marginalised individuals and underrepresented communities to improve lives through skills and work.

impairments and operates successful business enterprises whose profits are directed back into the charity, and which specialise in the area of VI: All Formats, Sight Village and Carbon Fibre Canes.

Jagdeep said: “I’m really looking forward to build upon the brilliant foundations that have already been established with the different enterprises and looking at areas to improve support to the vital work the charity does.

Based in Harborne, Birmingham, the QA Charity supports young adults with learning difficulties and disabilities through Education (Queen Alexandra College), residential services and community services. The charity has a strong history in supporting people with visual

“I’m looking forward to working with, not just our visually impaired community and those who provide specific services and technologies, but I’m also keen to be connecting with the Birmingham and wider business community, to discuss how we can work collaboratively and build meaningful partnerships.”

for colleagues: Maximising support
WHO research: Professor Ian Wong and Dr Adrienne Chan

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IN BRIEF

Specialist family law firm Rayden Solicitors has announced its latest success in the leading industry guides The Legal 500 and Chambers & Partners.

The Rayden Solicitors Birmingham team has entered the Chambers & Partners UK Guide for the first time in Band 3, while the team also retained their Tier 3 ranking in The Legal 500 2026 Guide. Partner Mary Kaye also retained her Band 2 ranking in Chambers and Partners and Senior Associate Lauren Parton has once again been ranked as an Associate to Watch in Chambers & Partners.

Law firm Freeths, who have a base in Birmingham city centre, have been appointed to a new national legal services framework, hosted by the University of Essex and developed in partnership with contract managers Dukefield Procurement.

The framework provides education and public sector organisations across the UK with streamlined access to high-quality, pre-approved legal support.

HCR Law leads in M&A deals

Against a challenging market backdrop, HCR Law has retained its position as the UK’s leading legal adviser for M&A transactions, with notable growth in deal activity.

This was achieved despite deal volumes falling by 16 per cent in H1 2025 compared to H1 2024, according to Experian’s MarketIQ report. Total values also declined, despite a slight quarterly increase, pointing to continued market headwinds for businesses.

‘Deals are still being done, although they’re sometimes taking longer to complete’

Since 2019, the Birmingham Chamber Premier members have risen from fourth place to consistently hold the top spot for UK M&A deal volume, regularly advising on transactions of up to £300m in value. That momentum has continued: comparing the first six months of the current fiscal year to the same period in 2019, HCR Law’s Corporate team has achieved a 98 per cent increase in national M&A activity.

The corporate team has grown into a renowned practice comprising over 100 specialist corporate professionals. In 2024, the team successfully completed

420 transactions, reinforcing its position as a leading adviser in the UK M&A market.

Merger and acquisitions specialist Jenna Ostrowski, who has joined HCR’s Birmingham Corporate team as partner, marks a key milestone in the team’s development. The recent Legal 500 2026 rankings reinforce this momentum, with the corporate and commercial team retaining its Tier 1 position in the West Midlands and Birmingham.

Alison Scott (pictured), partner and head of Midlands Corporate team, said: “Deals are still being done, although they’re sometimes taking longer to complete. We’re seeing extended due diligence processes, particularly in the early stages of financial due diligence. Despite this, 2025 has been a busy year, with a record number of deals reported in the region. This momentum looks set to continue, with many transactions already in the pipeline for Q1 and Q2 of 2026.”

In terms of sector trends, the Midlands’ industrial and automotive sectors remain central to the region’s economy. The recent cyber-attack on JLR has had a knock-on effect on its supply chain, with some businesses pausing activity. At the same time, private equity interest in professional services businesses continues to grow, reflecting national trends.

Law firm on social mobility ranking

National law firm Clarke Willmott has been recognised for its work in championing social mobility in an annual ranking of employers.

The firm is ranked at number 59 in the 2025 Social Mobility Employer Index, which is run by the Social Mobility Foundation (SMF) - up from 107 last year.

Law firms took two of the first three spots in this year’s rankings, with Browne Jacobson taking first place for the second year in a row and Linklaters in third. Water company Severn Trent was placed second.

Employers that enter the index receive tailored feedback to make meaningful improvements to access, progression and internal culture for staff from lower socio-economic backgrounds.

Karen Higgins, head of environment social governance ESG at Clarke Willmott, said: “Through our work experience programmes, mentoring schemes and university partnerships, we aim to inspire, support and equip the next generation of legal professionals.

“We offer e-mentoring, CV reviews, mock interviews, personal statement feedback and sector-specific opportunities.”

Clarke Willmott has offices in Birmingham, Bristol, Cardiff, London, Manchester, Southampton and Taunton.

Gowling names chief executive

International law firm Gowling WLG has named Chris Towle as the UK LLP’s new chief executive. Chris joined the firm as a trainee in 2004. He has been a partner since 2016, leads the firm’s Birmingham corporate team and is also global co-lead for US initiatives.

Chris succeeds David Fennell. Among the highlights of David’s tenure are the merger between Wragge and Lawrence Graham, the global combination with Gowling WLG (Canada) LLP, and international office launches in Frankfurt, Bejing, Shanghai, and Abu Dhabi.

New CEO: Chris Towle

Planning: Enhanced duty

Chris Tofts (pictured), of Stephens Scown, shares news of recent planning cases which have clarified the legal framework and enhanced duty relating to England’s Protected Landscapes.

The Levelling-up and Regeneration Act 2023 (Section 245) introduced an “enhanced duty” for planning authorities when considering applications in National Parks and National Landscapes (AONBs). This duty shifts from simply “having regard to” these designations to actively “seeking to further” their purposes.

Recent High Court rulings clarify its scope. In New Forest National Park Authority v Secretary of State and CPRE Kent v Secretary of State, Justice Mould confirmed that the duty does not create an absolute bar to development. Instead, authorities must demonstrate transparent reasoning and show how they considered landscape objectives – even where some harm occurs. The planning balance remains central.

The National Planning Policy Framework reinforces that great weight should be given to conserving and enhancing scenic beauty, but other factors still apply. The enhanced duty strengthens scrutiny, not prohibition. Development in protected landscapes is still possible, provided decisions are well-justified and aligned with policy. Businesses and developers should ensure applications clearly address this duty to avoid legal challenges.

For advice on how this impacts your projects, contact our Planning team. Website: Stephens-Scown.co.uk

Email: enquiries@stephens-scown.co.uk

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Project to manage harmful dust

Aston University’s mechanical engineers are to pioneer a smarter, more sustainable way to manage harmful dust from building demolition through a partnership with Birmingham-based company Colemans.

In a first for the sector, the Knowledge Transfer Project (KTP) brings together expertise in demolition, smart sensors, mechatronics and digital manufacturing to explore this area and produce a prototype.

The design will have intelligent dust suppression and extraction techniques capable of responding to changing and unpredictable weather conditions.

When inhaled, microparticulate silica dust from building materials can be harmful to human health.

Next-gen heat pump launched

Weatherite, a West Bromwich-based manufacturer, has announced the launch of its nextgeneration R290 heat pump, specially engineered for commercial and lightindustrial applications.

The new system reflects Weatherite’s long-standing commitment to innovation, safety, and environmental responsibility - delivering a future-proof HVAC solution that aligns with the most pressing demands of today’s market.

“We are extremely proud to introduce this cutting-edge heat pump to the market,” said Michael Boyles, sales director at Weatherite.

“It’s the result of intense research and development, conducted in collaboration with leading UK academic institutions.”

Conventional forms of dust management consume vast quantities of water, usually in the form of sprays, which would otherwise be safeguarded for human consumption.

This water-intensive approach can create harmful slurry that pollutes waterways and blocks sewage systems.

The project aims to tackle the environmental cost of dust management with an intelligent system that reduces water and energy usage, and in doing so, disrupts current practices across the industry.

Mark Coleman, CEO of demolition, deconstruction and remediation specialists, Colemans, said: “Solving an industry-wide problem like dust management requires a very specialist knowledge base, so this project allows

us to work in collaboration with specialist engineers to exchange ideas and expertise.

“It means we can get to work to tackle the environmental costs of demolition dust in ways that would not be possible if we were to tackle this challenge on our own.”

Dr Yu Jia, senior lecturer in mechanical engineering at Aston University, said: “As a group of mechanical engineers, we’re very passionate about designing things better to reduce pollution and improve efficiencies.

“By partnering with Colemans, a company that prioritises environmental impact over economic impact, we’re working together to develop a sophisticated dust suppression system that aims to be the first to deliver much-needed reductions in water and energy use on demolition sites.”

Manufacturer pledges to pay living wage

Birmingham-based furniture manufacturer

Arcadian Industries has been accredited as a Living Wage Employer.

It will mean everyone will receive a minimum hourly wage of £13.45, higher than the government minimum for over 21s, which currently stands at £12.21 per hour.

Arcadian specialises in bespoke furniture design and manufacturing, working closely with interior designers to provide tailored solutions for office, restaurant, and hotel fit-outs.

The firm handle every aspect of furniture supply and installation, delivering high-quality, custom-crafted pieces that bring each project’s unique vision to life.

Katherine Chapman, director of the Living Wage Foundation said: “We’re delighted that Arcadian Industries has joined the movement of over 16,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on.

“They join thousands of small businesses, as well as household names such as Burberry, Barclays, Everton Football Club and many more.”

Collaboration (left to right): Mark Coleman (Colemans, LMC chair), Dr Yu Jia (Aston, academic supervisor), Andrew Makar (KTP associate), Titus Akpan (Colemans, company supervisor), Mark Matchett (Innovate UK KTP adviser)
Fair wage: Muhammad Bilal at Arcadian

Eco-friendly printer secured thanks to grant

Hardy Signs, a leading UK signage manufacturer based in Burton upon Trent, has successfully applied for grant funding through Staffordshire County Council’s Business Energy Advice Service (BEAS) programme.

The funding has supported the company’s investment in a new state-of-the-art Canon Arizona 2630 XTF UV Flatbed Printer, strengthening Hardy Signs’ production capabilities and commitment to energy efficiency, innovation, and sustainable growth.

Earlier this year, Staffordshire County Council secured an additional £1m boost to help local businesses cut energy costs and improve efficiency.

Small and medium-sized enterprises across the county can access free energy audits worth over £1,000 and match-funded grants of up to £100,000, which

can help businesses to cut costs by implementing technologies which can reduce energy costs.

Hardy Signs identified the opportunity as part of its ongoing strategy to modernise its production facility and reduce operational costs.

Nik Hardy, managing director of Hardy Signs, said: “When we heard about the BEAS funding through Staffordshire County Council, we immediately recognised how it could accelerate our plans to upgrade our print technology.

“We’re always looking for ways to make our operations more efficient and environmentally responsible, and this programme was a perfect fit.”

The grant has been invested in a Canon Arizona 2630 XTF UV Flatbed Printer, one of the most advanced and versatile largeformat printers on the market.

This printer offers exceptional print quality, faster production speeds, and the ability to print directly onto a wide range of substrates. It allows Hardy Signs to deliver even more creative solutions for its clients while maintaining the highest standards of precision and durability. The new

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Upgrading technology: Nik (left) and Tom Hardy

Family housing to be delivered

Families looking for a safe, warm place to call home are to benefit from a £1m investment from mayor Richard Parker to help create a thriving new community on the site of a derelict Black Country brickworks.

The investment, from the mayor’s housing funds, has been used to unlock the second and final phase of the Stallings Place development on the former Ibstock Brick site in Kingswinford.

The investment has paved the way for developer Keepmoat to start work on 115 homes which, together with those already built in the first phase, will create a new 270home community. Around 25 per cent of the new homes are classed as affordable.

Mayor keeps his word to deliver homes

Mayor Richard Parker is on track to fund nearly 5,000 new homes this year – the highest number achieved using West Midlands mayoral investments.

Latest forecasts show 4,924 homes could be contracted in the 12 months to the end of March next year. That would follow the previous record-breaking number during the mayor’s first year in office, when 3,363 new homes were approved and 2,946 contracted. An average of 623 homes were contracted in each of the preceding five years.

The figures, revealed in a report to the West Midlands Combined Authority (WMCA), reflect the mayor’s drive to tackle the region’s housing shortage under his “Homes for Everyone” programme.

A particular focus has been put on more social rent and affordable housing.

The mayor said: “These figures show we are gaining momentum, but we still have a long way to go if we are to fix this housing crisis.

“Too many people are still waiting too long for an affordable home, and it’s blighting lives and stifling economic growth. That’s why I will continue to use my

Have your say where new homes are built

The public have been offered the chance to help shape a farreaching blueprint that will set out where thousands of new homes and workplaces should be built in the West Midlands over the coming decades.

A six-week consultation has been taking place so people could give their views on the West Midlands Spatial Development Strategy (SDS) which will focus new development on those locations that can best drive economic growth.

To help guide the SDS a series of drop-in sessions were held so people could learn more about the strategy and give their feedback. The public were also giving their

views through the West Midlands Combined Authority (WMCA).

Feedback from the consultation will influence a first draft of the strategy, which will also be shaped by extensive research and input from key organisations across the region.

The draft will be produced by the WMCA and local councils before going back out to public consultation, most likely in 2027.

The public consultation was in response to a government proposal requiring all major regions to produce a Spatial Development Strategy for their part of the country. It is part of the government’s ambition to deliver 1.5 million new homes before the next general election.

‘Feedback from the consultation will influence a first draft of the strategy’

funding and influence to invest in new housing and get it delivered faster – helping to transform local lives and businesses for the better.”

The mayor also announced a £40m Social Housing Accelerator Fund to directly deliver up to an extra 1,000 homes for social rent –the most affordable type of housing.

The regeneration of derelict industrial sites is expected to be a big feature and the report to the WMCA board points to a robust and growing pipeline of new housing schemes on “brownfield” land including sites that have been empty for decades.

The report also highlights how the mayor’s existing £129m housing budget is being bolstered by a further £62.7m for new homes and placemaking, secured in April through the region’s first ever Integrated Settlement from Government.

That extra money will be used by the WMCA’s housing and regeneration team to drive the mayor’s housing ambitions and unlock “place making” schemes that create vibrant communities and regenerate high streets and other urban centres.

Long way to go: Mayor Richard Parker
Insider advantage: Leonora Valdezco

Fisher German manages short move for Waterman Group

Property consultants Fisher German have masterminded a short move in Birmingham city centre for a team who have been responsible for some of the city’s most high-profile projects, including the 2022 Commonwealth Games and the Bullring Shopping Centre.

Waterman Group moved just over half a mile from Cornwall Street to the second floor of 60 Church Street, which is owned by investment group Topland, who have recently invested around £2.5m in repositioning the building to offer a firstclass arrival experience, tenant amenity space and end of trip facilities.

In addition to the second-floor suite taken by Waterman, Topland has also delivered two market-leading fully fitted suites on the ground and fifth floors.

‘Our relocation to Church Street reflects our continued expansion in the Midlands’

The newly refurbished 4,500 sq ft 60 Church Street premises are now the new home for around 50 of Waterman’s 250 Midlands-based staff. Waterman’s multidisciplinary group provides both secondment services and environmental and engineering consultancy across a wide range of high-profile schemes and frameworks in multiple sectors.

The modern and spacious office at the 60 Church Street building features a newly refurbished reception area, basement car-parking and cycle storage facilities including showers and changing rooms.

Charles Warrack, a partner within the Fisher German commercial agency team in Birmingham,

had been working on this relocation with Waterman for 18 months.

He said. “Waterman relocated from nearby Cornwall Street because their previous offices were no longer fit for purpose in terms of size and layout. We had a clear understanding of Waterman’s property requirements, which helped us quickly identify and secure suitable new office space.

“Their new home provides a modern, welcoming space designed to foster collaboration, enhance wellbeing and boost team productivity.”

Neil Humphrey, Waterman’s Group chief executive said: “Our relocation to Church Street reflects our continued expansion in the Midlands. Indicative of our ongoing investment in the

Digital toolkit to help home buyers

Midlands-based buyer agent and property matchmaker Leonora Valdezco has launched a new digital guide The LV Buyer Toolkit designed to help home buyers navigate the UK property market with confidence, clarity, and insider knowledge.

After years of representing buyers across the Midlands and beyond, Leonora decided to condense her proven strategies, scripts, and templates into an easyto-follow downloadable guide. The toolkit is now available online for a £39 launch offer (for the first 10 buyers) via payhip.com/b/WxItS.

“I’ve seen too many buyers overpay or miss out on their dream homes because they didn’t understand the process or how to negotiate,” says Leonora.

“The LV Buyer Toolkit gives people the same insider advantage my private clients receive from knowing what to ask at viewings, to writing winning offers, and understanding what agents mean.”

The toolkit includes:

• A step-by-step playbook for confident buying decisions

• A viewing checklist to spot red flags before they cost you

• A ready-to-use offer email template to help buyers stand out

• Negotiation scripts and a bonus “Agent Talk Decoder”.

Designed for first-time buyers, relocating families, and investors, the guide helps anyone buying in today’s competitive market feel empowered and informed.

region, the new premises provide the perfect base from which our team can support local projects for both existing and new clients, and we are looking forward to continuing to support the growth of the region.”

Three colleagues at German Fisher have been rewarded for their outstanding achievements at the National Grid LLRF Supplier Awards 2025.

Charlotte Brooke, who is a graduate surveyor in Fisher German’s Knutsford office, was presented with the Rising Star Award.

Health and Safey co-ordinator Carolann Hardy secured the Best Safety Initiative Award.

And partner Angela Brooks, who heads up Fisher German’s strategic planning team, accepted the Innovation Award.

Sustainable refurb of rooms completed

As part of its ongoing investment programme, Conference Aston has completed a full refurbishment of its single person rooms over the summer.

The upgraded rooms are now brighter, more spacious and redesigned with sustainable materials used.

The renovation project focused on creating a fresh, modern look while prioritising environmental responsibility.

Samantha Brown, head of Conference Aston, said: “Our goal was to elevate guest experience while staying true to our values. By reimagining rather than replacing, we’ve reduced our environmental footprint without compromising on style or quality.”

Upgraded: A single room at Conference Aston
Outstanding trio (left to right): Angela Brooks, Charlotte Brooke and Carolann Hardy at the ceremony

Lord Mayor inspires learners

The Lord Mayor of Birmingham, Councillor Zafar Iqbal, joined students and staff at BMet’s Matthew Boulton College on day four of a project dedicated to entrepreneurship and business innovation.

The visit allowed the Lord Mayor to learn about BMet Enterprise, the college’s new initiative to embed entrepreneurial thinking across its curriculum and coincided with day four of the Eureka Programme, an intensive week-long challenge.

Through Eureka, students create and pitch their own business ideas, developing enterprise skills such as problem-solving, collaboration and presentation.

The Lord Mayor listened to student presentations, offered advice and praised their determination and originality. He also took time to meet learners individually and thanked staff for their commitment in supporting Birmingham’s next generation of entrepreneurs.

“It’s inspiring to see Birmingham’s young people developing ideas with real potential,” said the Lord Mayor. “BMet is clearly providing wonderful opportunities for students to build confidence and skills for the future.”

Family commitment: Steve Rigby addresses the delegates

Leaders collaborate to shape future of learning

Headteachers and education leaders from across the Midlands came together to discuss shaping the future of learning and employment in the region.

Funded by The Rigby Foundation, the Heads Together event took place at Aston University Conference Centre.

More than 30 headteachers shared best practice and to discuss a range of topics from recruiting and retaining education leaders to embracing AI and new technology. The event covered:

• Education Leadership: Tackling recruitment and retention challenges – Prof. Colin Diamond, University of Birmingham

• Skills Gap: Aligning education with employer needs – Helene Dearn OBE, West Midlands Combined Authority

• Futures Readiness: Adapting to the AI revolution – Alex Zarifeh, Arthur Terry Learning Partnership

• Reflections on the day: Martin Fitzwilliam, Birmingham City Council.

Steve Rigby, chair of The Rigby Foundation, said: “My family’s charity, The Rigby Foundation, is committed to supporting our local young people to succeed in education and employment.

“This forum enabled educators from the region to come together to share knowledge and best practice and help shape the future for the next generation.”

Topics discussed included:

• School staffing issues: 90 per cent of teachers considered leaving education in 2023/24,

Apprentice webinars launched

Aston University has launched a series of apprenticeship webinars, offering an opportunity to explore a range of degree programmes designed to upskill employees while they work.

Each session outlines the programme structure, application process, and benefits for both apprentices and employers.

The sessions are ideal for people interested in digital marketing, accounting and finance, technology solutions, or other professional pathways.

The webinars will also explain how Aston’s apprenticeships combine academic learning with practical experience to support career growth and organisational development.

Applications must be made through an employer, who partners with the university to support the apprentice throughout their studies.

Iman Bhatti, programme manager of Chartered Manager Degree Apprenticeship, said: "Before my apprenticeship, I rarely took on active team roles or leadership positions due to the lack of confidence and the misconceptions I had about being a leader.

Challenging: Iman Bhatti

“My apprenticeship has allowed me take on leadership roles in various scenarios, ranging from career initiatives to leading technical client projects. I’ve had the opportunity to work closely with managers and observe various leadership positions. This exposure has provided me with valuable insights into what it takes to be an effective leader.”

citing workload and pupil behaviour as the main issues

• An overview of the current jobs available in the region and the skills needed, with communication highlighted as the most important for employers

• The importance of ensuring teachers and students are equipped to deal with the challenges and opportunities generated by AI.

Frances Child, executive director of Titan Partnership, Darren Turner, executive principal at Tudor Grange Academy Kingshurst and Martin Fitzwilliam, interim director of Schools and Employability, Birmingham City Council, all praised the event.

Grant for digitalfirst learning firm

Midlands-based digital-first learning company Make Strides has again been awarded a leadership development grant from the Institute of Leadership.

Following a highly competitive application process, Make Strides was selected as one of only 10 organisations across the UK to receive the funding.

This year, the grant will fund a new partnership with the Grace Kelly Childhood Cancer Trust, supporting the charity’s small but dedicated team through Make Strides’ engaging, digital-first modules and practical learning tools.

Gemma Stuart-Young, co-director of Make Strides, said: “We’re passionate about making leadership learning simple, human, and accessible. Our digital-first approach helps people develop skills that have real impact on their teams and the communities they serve.”

Hubtel IT helps funeral directors enhance around the clock care

Solihull Chamber member Hubtel

IT is undertaking the digital transformation of an historic West Midlands funeral directors.

Since 1909, Hickton Family Funeral Directors have operated in the Black Country, and in more recent years across Birmingham and the West Midlands.

Four generations of the Hickton family have honoured a tradition of personal service, supporting local families through life’s most difficult moments.

Yet as record keeping and regulatory demands grew more complex, the team recognised that

AI to recruit engineers

A new partnership between Aston University and UKbased global recruitment firm Index.dev will use the latest artificial intelligence (AI) techniques to improve how companies find and hire software engineers.

The two-year Knowledge Transfer Partnership (KTP), funded by Innovate UK, will combine Index.dev’s experience in connecting businesses with skilled technology professionals from around the world with Aston Business School’s research expertise in AI and business development.

Under the new project, Aston Business School’s academic experts will work with Index.dev to develop smarter search and matching tools for its online recruitment platform.

Professor Joshua Ignatius, professor of business analytics at Aston Business School and academic lead for the project, said: “This project is about building something scalable and future-ready.

“It’s a chance to put fundamental academic research into real-world action and support a company with enormous potential for growth.”

technology could help preserve their hands-on approach.

So Hicktons partnered with Hubtel IT for a complete digital transformation. Proactive IT support with guaranteed response times replaced reactive firefighting, cutting unplanned downtime by half.

A tailored Cyber Essentials roadmap is now guiding them toward certification, closing security gaps and demonstrating to families that their data is handled professionally and securely.

One of the most significant changes came in how Hicktons managed communication. For

almost 40 years, the business relied on staff physically manning phones 24/7 to ensure families could reach them at any time.

Hubtel IT introduced a cloudbased VoIP system with softphone apps, enabling staff to answer calls from anywhere - whether on desktop handsets, mobile devices, or laptops. This upgrade ensured Hicktons could maintain their promise of being available day or night without compromise.

Combined with a single networked high-speed multifunction printer that reduced paper costs by around 30 per cent, Hicktons now operates with greater efficiency while maintaining the personal service they are known for.

Ross Hickton, managing director of Hicktons Family Funeral Directors, said: “Over the years of working with Hubtel IT, we have never been let down, and the response is always good.”

Brand refresh for Air IT Group

managed service providers (MSP), has unveiled a new customer-centric strategy and omnichannel service platform as part of a wider brand refresh.

The Solihull-based firm says the refresh will help small and medium-sized businesses (SMEs) get the most from their technology.

The rebrand marks the next phase of Air IT Group’s evolution and brings together all aspects of business technology under one roof, underpinned by automation and cyber security as the foundation for resilience and competitiveness.

CEO Barney Taylor said: “We’ve made significant investments in building true in-house expertise across automation, AI and cyber security.

“Our new brand reflects our evolution as an organisation: building a single intelligent technology stack that gives SMEs the platform they need to grow.”

Group, said: “Technology is developing faster than ever, and many businesses risk being left behind as a result. Technology should simplify, not complicate, the way businesses work, by creating smarter and more secure systems that take away the everyday friction of IT and deliver better customer experiences.

“That’s why we are focused on improving service delivery and ensuring that our clients remain at the heart of everything we do. The SME sector’s ability to adopt and integrate new technology, including AI and automation, is critical to future productivity and competitiveness in the UK.”

AI-powered automation now sits at the heart of Air IT Group’s operations, underpinning its automated self-service solution for clients and enabling teams to dedicate more time to resolving complex technical challenges.

Air IT rebrand team (left to right): Charlotte Lewis (senior marketing executive), Leanne Kavvadia (head of marketing), and Paul Nichol (marketing manager)
Transformation: The Hickton Family Funeral Directors

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Now is the time for leadership teams to educate themselves. Take these practical steps and you’ll align priorities, lift confidence and create room to pilot low-risk, highimpact use cases.

Superstar to return to role for Sylvia tour

Beverley Knight will reprise her Olivier Award-winning role as Emmeline Pankhurst when Sylvia returns to the stage next autumn.

Following its sellout world premiere production at The Old Vic in 2023, Sylvia will visit Birmingham Hippodrome from Tuesday, 6 October, until Saturday, 10 October.

The Wolverhampton-born singersong writer and performer Beverley Knight said: “I could not be more chuffed to reprise my role as Emmeline Pankhurst one more time.

“The spirit, courage and determination of the suffragettes and in particular Sylvia Pankhurst is so brilliantly celebrated in this show.

Plan to boost music delivery

Birmingham education charity Services For Education has launched an ambitious plan to build on its award-winning position as one of the country’s leading music hubs and providers of support to schools.

Its newly published Strategy for 2025-2028 commits the £7m turnover charity to being recognised as one of the leading organisations in the UK in delivering music education and opportunities to inspire children, young people and the communities of Birmingham in their love of music, and to further expand its Advisory Services to enable schools and other education places to improve educational and safeguarding outcomes.

The strategy follows a comprehensive consultation programme with schools, community representatives, stakeholders and its leadership teams and builds on the charity’s previous five-year plan.

Sharon Bell, chief executive of Services For Education, said: “We have been recognised as one of the leading and most dynamic music hubs in the country.

“At the heart of our approach is a belief that learning an instrument or singing should be open to all –because such experiences provide long-term skills in all disciplines – and that our schools and teachers deserve support that enables them to meet the demands being placed on them.”

The Soul, R&B, HipHop and Blues reflects the joy, passion and the fight of the women and their allies.”

The untold story of the rebellious middle child of Emmeline Pankhurst takes centre stage in this hip hop, funk and soul musical.

While her mother and sister battled for women's suffrage, Sylvia ignited a revolution for the forgotten: working women, the impoverished, the silenced.

Caught between her family and her beliefs, Sylvia risked it all to bring change to millions.

Special gig a pre-Christmas treat for Brum’s music lovers

A band featuring stars from Dr Feelgood, The Specials and Badfinger is to perform a special pre-Christmas gig in Birmingham.

The Dirt Road Band, with Horace Panter on bass, Steve Walwyn on guitar and vocals, and Ted Duggan on drums, will play at Henry’s Blueshouse on Tuesday, 16 December.

They will treat music lovers to the “up close and personal” experience during what is a free admission show on the ground floor bar of Snobs on Broad Street.

Panter’s career has included 42 years in The Specials, while Walwyn spent 32 years with Dr Feelgood, and Duggan has played drums for Badfinger, The Beat and The Selector.

The trio have been regularly touring as The Dirt Road Band since 2022.

Jim Simpson, the city’s seasoned music impresario who runs Henry’s Blueshouse every Tuesday via the Big Bear Music company, said: “What a great pre-Christmas treat this will be for music lovers.

“The Dirt Road Band play hard, punchy blues-rock music that really makes your heart beat faster, and it will be incredible to see such an up close and personal set at Henry’s.”

Steve Walwyn explained how The Dirt Road Band was looking forward to its date at Henry’s because they love playing to small audiences at cosier venues.

He added: “It’s where we all started, up close with the audience, and it’s always a great atmosphere.

“Of course it’s nice to play bigger venues, but the atmosphere of a small, packed venue is hard to beat.

“That’s the beating heart of rock ’n’ roll in my opinion.”

Punchy blues/rock: The Dirt Road Band Picture: Matthew Duggan
Chuffed: Beverley Knight

The Business of Sport

Gateley in GB Snowsport deal

Birmingham-based professional services group Gateley has agreed a deal with GB Snowsport to become its official legal partner ahead of the 2026 winter season, which culminates with the Olympic and Paralympic Winter Games in Milan-Cortina, Italy.

Gateley will support the athletes in their preparations by funding a series of final training camps to give them the best level of preparation ahead of the season.

In addition, Gateley will also work with GB Snowsport and its community partners to broaden access to the sport across the country.

GB Snowsport is the national governing body for highperformance snowsports in the UK, managing 12 Olympic and Paralympic Snowsport disciplines, to help athletes to reach World Cup podiums and win Olympic and Paralympic medals.

As part of the partnership, Gateley will provide legal support for GB Snowsport across a variety of practice areas, including commercial and personnel, throughout the 2025/26 season.

Phoenix appoint men’s head coach

Birmingham Phoenix have appointed Shane Bond as the men’s head coach on a two-year contract.

The former New Zealand fast bowler will replace countryman Dan Vettori, who left the Phoenix at the end of the 2025 season, and will lead the men’s team into an exciting new era of The Hundred.

The 50-year-old made 120 international appearances for New Zealand, as well as enjoying a brief County Championship stint with Warwickshire in 2002, and since retiring has built a strong track record in coaching, particularly in franchise cricket.

He started his coaching career by taking up the role of bowling coach for the New Zealand national team, before moving to the IPL’s Mumbai Indians in 2015.

He helped them to four IPL titles in his eight years as bowling coach, when he then moved to the Rajasthan Royals as assistant coach in 2023.

Chris Kisby, partner at Gateley said: “This is a partnership founded on a shared commitment of performance, inspiration and community, and we are incredibly proud to support GB Snowsport

and its elite athletes on the snow throughout this season and into the Milan-Cortina Olympic and Paralympic Games next year.

“GB Snowsport and its athletes are true disruptors in the sporting world and it is this highperformance culture that resonates so much with our people and our clients, making this the perfect partnership for us.”

Vicky Gosling, GB Snowsport chief executive, added: “We are delighted to welcome Gateley to the GB Snowsport team. With an Olympic and Paralympic Winter Games on the horizon, this has the potential to be a momentous season for British skiers and snowboarders.

“We have been deeply impressed with Gateley’s commitment to our sport and to our athletes, and having their support and expertise heading into the new season will be a real game changer for all of us involved in British elite snowsport.”

Bears win at Business of Cricket Awards

Warwickshire County Cricket Club and Warwickshire Cricket Foundation were among the winners at the 2025 Business of Cricket Awards (BOCAs)

The annual awards were staged at Lord’s to recognise outstanding offfield achievements across the county network.

Seventeen awards were presented to counties and individuals – with 11 Professional County Cricket Clubs and Warwickshire Cricket Foundation among the winners.

Esther Lau-Mackaay (Warwickshire Cricket Foundation and Warwickshire CCC) won the Values Champion award in her role as community engagement officer.

Lau-Mackaay was described a ‘future leader’ and has developed relationships with local faith groups and community organisations to ensure Edgbaston Stadium is welcoming and a community hub. Somerset marketing lead, Freddy Midgley, was awarded the Rising Star.

The Bears won both the Tickets or Memberships Sales & Marketing Campaign of the Year and the Best Women’s International Spectator Experience award.

Former Kiwi: Shane Bond
Winner: Esther Lau-Mackaay (receives the Values Champion Award
Support: Chris Kisby with Vicky Gosling

Chamber Insight

Focus on a member

Job Title: Director of organisational development

What does your company do?

We provide travel management and accommodation booking services for TV, film, sport and many other media and entertainment industries.

How did it all start?

The business is almost 40 years of age and was started by our founders, the late Ian Taylor-Brett and current CEO Patricia Barnes. Together they took the business from just themselves to 200-plus personnel in multiple countries across the globe.

What’s your greatest achievement so far?

We have worked with many production companies over the years as well as TV programmes. Eurovision in Liverpool was a huge one for us, as well as the Euros. We’ve also organised accommodation and travel for high profile funerals, coronations and other large sporting events.

What is the biggest risk you’ve ever taken – and did it work out?

International expansion. Yes!

What keeps you awake at night?

We’re a 24/7 operation and we work 365 days a year – so nothing. Travel hardly stops, especially in the TV and film industry, and there are often always people on the move.

If you could turn the clock back, what would you do differently?

We’ve always been a people first organisation. Today we’re marrying that with technology, whereas if we were to turn back the clock, we’d implement our tech first and then bring in the people.

What has surprised you most in your job?

When breaking news happens, the knock-on effect can impact news teams around the world. The expertise, readiness and professionalism of our team under high pressure situations, while it’s their job, never fails to astound me.

What advice would you give to someone starting out?

If you’re starting out in your career, throw yourself into everything and very quickly you’ll get an understanding of how a business operates and then you can specialise. Build your network and forge relationships because these relationships will matter.

Which business do you most admire?

I like the food brand Hunter & Gather because they prioritise customer health and wellbeing, they listen to their customers and act on feedback.

What exciting projects is your business working on?

It has to be the World Cup which is coming up next year and we’ve been busy making plans since 2024. This will continue right up to and during the event.

What made you join Greater Birmingham Chambers of Commerce and how are you making use of your membership? Networking is vital for our business and so is our connection with our local communities. By forging new partnerships, we’re expanding our reach and strengthening our presence.

Contact: Visit: accessbookings.com

New Members

Your guide to new sign-ups

1 Step Beyond Support Ltd

Matthew Webb

01543 756000

1stepbeyondsupport.co.uk

Residential care

Cannock Chase Chamber of Commerce

ALM Translations

Lisa Williams

01564 794828

www.almtranslations.com

Administration and Support Services

Greater Birmingham Global Chamber of Commerce

Bespoke Career Solutions Ltd

Richard Bourne 0121 818 5188

www.bespokecareersolutions.com

Employment agency

Cannock Chase Chamber of Commerce

Birmingham Van Centre

Steven Kearney

07966 391672

www.birminghamvancentre.co.uk

Transportation & Logistics

Birmingham Chamber of Commerce

Bramatt Computing Ltd

George Hesketh 01530 446912

www.bramatt-computing.co.uk

IT consultancy

Lichfield

Catapult Accounting Ltd

Greg Adams 0121 449 8686

www.catapult-accounting.co.uk

Accounting and auditing

Birmingham Chamber of Commerce

Chamberlain Hamnett

James Tait 07739 461450

www.chamberlainhamnett.com

Solicitors

Greater Birmingham Global Chamber of Commerce

Cimpli

Katie Mansell 0330 056 4345

cimpli.co.uk

IT and Software Development

Birmingham Chamber of Commerce

Eco Sacks Ltd

Arshad Mohammed 07772 200009

www.ecosacks.co.uk

Manufacturing and Engineering

Asian Business Chamber of Commerce

Empowered Pathways Group Ltd

Kirsty Dixon 07957 313278

empoweredpathwaysgroup.com

Management consultancy

Birmingham Chamber of Commerce

GenXo

Abdullah Zobaer 0121 630 1006

www.genxo.co.uk

Advertising agencies

Birmingham Chamber of Commerce

Innovate Hire Solutions Ltd

Nasima Khatun 07886 358468

www.innovatehiresolutions.com

Employment agency

Solihull Chamber of Commerce

Integrated Supply Chain Solutions

Limited

Muhammad Minhas 07459 041500

www.i-scs.co.uk

Services to transportation

Greater Birmingham Global Chamber of Commerce

KF Consultancy

Kiran Fakhira 07802 617170

Financial Services

Asian Business Chamber of Commerce

Lamplighter Digital Ltd

Steven Miles 07554 118244

amplighterdigital.co.uk

Marketing and Media

Solihull Chamber of Commerce

Latitude Leadership Coaching Ltd

Bruno Vinel 07774 839358

brunovinel.coach

Other

Birmingham Chamber of Commerce

MoreMicro

Kam Singh 0121 388 8999

moremicro.com

IT and Software Development

Birmingham Chamber of Commerce

Ovonis

James Taylor 0121 798 3457 www.ovonis.co.uk

Environmental Services

Sutton Coldfield Chamber of Commerce

Pearcelegal Ltd

Joanne Hinckley 0121 270 2700 pearcelegal.co.uk

Solicitors

Solihull Chamber of Commerce

SCG Midlands

Tim Glews 0330 333 0001

midlands.scgconnected.co.uk

IT and Software Development

Birmingham Chamber of Commerce

Solutions 4 IT Limited

Andy Fletcher 0121 827 5399

www.solutions4it.co.uk/branches/itsupport-birmingham IT and Software Development Birmingham Chamber of Commerce

Sutton Coldfield Recreational Trust

Tom Jones 07760 256756 sc-rt.co.uk

Other

Sutton Coldfield Chamber of Commerce

The Medical Travel Company

Razeena Kumar 020 3098 4949

themedicaltravelcompany.com

Health & Social Services

Asian Business Chamber of Commerce

The Shepherd Group Limited

Debbie Shepherd 07517 786936

www.theshepherdgroup.co.uk

Health & Social Services

Birmingham Chamber of Commerce

Transatlantic Employer

Michael Butler 07946 351817

transatlanticemployer.com

Legal and Compliance

Greater Birmingham Global Chamber of Commerce

Vista Planning

Charlotte El Hakiem MRTPI 07717 676211

vistaplanning.co.uk

Construction and Real Estate

Lichfield and Tamworth Chamber of Commerce

Ways for Wellbeing UK CIC

Nabila Gardner 07586 088468

www.waysforwellbeing.com

Health & Social Services

Birmingham Chamber of Commerce

West Midlands Business College

Tania Begum 0121 798 0406 wmbcollege.co.uk

Educational support

Sutton Coldfield Chamber of Commerce

WJF Developments Limited

Jonathan Fish 07929 862410

www.wjfdevelopments.co.uk

Domestic buildings

Sutton Coldfield Chamber of Commerce

WM Storage Ltd

Gary Longmore 0121 667 9615

www.wmstorage.co.uk

Warehousing and storage

Cannock Chase Chamber of Commerce

Your Support Line

Saras Kanungo

www.yoursupportline.co.uk

Financial Services

Asian Business Chamber of Commerce

...any other business

A roundup of news from Chamber members

Acts

Charity launches Big Give appeal

A Birmingham charity helping women out of employment through free outfits and coaching has launched their Christmas Big Give campaign.

Donations to Smart Works Birmingham through the campaign will be doubled by the Big Give organisation.

Double success on shortlist

Chamber 1813 member

Simpex Express and its sister company Samphire Cargo have both been announced as finalists in the 2025 BIFA (British International Freight Association) Awards, reflecting their excellence in European logistics and customs services.

Simpex is a finalist for the European Logistics Forwarder of the Year Award, recognising operational excellence and innovation across Europe. Samphire Cargo is shortlisted for the new customs compliance services award, celebrating its expertise in customs clearance across the UK and France.

Simon Beechener, managing director of Simpex, said: “These nominations for both companies are a fantastic acknowledgement of the hard work and dedication of our teams.”

The charity supports women regardless of their unemployment circumstances.

At the heart of Smart Works sits an interview, dressing and preparation service designed to help clients with a scheduled job interview feel and look their best at a crucial moment.

This includes a 60-minute dressing-appointment followed by a 60-minute personalised interview preparation, free of charge. They also provide dedicated 60minute Career Coaching sessions to clients to help them secure an interview and take the next step toward employment.

Recognition for lawyer’s work in the community

Commercial property lawyer Karl Brown (pictured) has been announced as this year’s recipient of the Sir Alexander Bustamante Award for his dedication to promoting equality, diversity and inclusion (ED&I).

Karl, a commercial property partner at Clarke Willmott LLP, was presented with the award by the Association of Jamaican Nationals (Birmingham) UK at their annual celebration gala dinner and awards.

The award, named in honour of Sir Alexander Bustamante, Jamaica’s first Prime Minister, recognises individuals of Caribbean heritage who have made exceptional contributions to their communities.

Karl is being recognised for his leadership and longstanding commitment to promoting ED&I within the legal profession and beyond. He also serves as a Social Mobility Ambassador for the Law Society of England and Wales, where he works to inspire and support individuals from underrepresented backgrounds to pursue careers in law.

In addition, Karl chairs Clarke Willmott’s equality, diversity and inclusion committee, driving the firm’s strategic approach to fostering a truly inclusive culture and ensuring meaningful outreach.

Ann Powell, from Smart Works Birmingham, said: “Every donation helps a woman find her confidence and transform her future and in December during the Big Give, that kindness goes twice as far, doubling the impact and the hope.”

To donate go to: donate.biggive.org

Karl said: “It is an incredible honour to receive an award that bears the name of Sir Alexander Bustamante. I am deeply grateful to the Association of Jamaican Nationals for this recognition, and I share this award with everyone who is working to make our professions and communities more inclusive.”

of kindness change lives: Ann Powell

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