WORKING SMARTER, NOT HARDER WITH DCA SMART SCHEDULING! Smart Scheduling is a proven best practice
most vital to a productive and successful
providers change in the office (from
that will guide our teams to pay more
daily schedule.
when the initial budget was done),
attention to the "rocks," because they are most vital to a productive and successful daily schedule. Think of it this way: If you fill up the jar with sand, you will not have room for the pebbles or the rocks. In your schedule, if you spend all of your time on the small and less significant appointments, you will run out of room for those that are the most important.
The purpose of the Smart Scheduling initiative is to develop productive templates that increase patient access within all offices. The goal is to ensure that each provider’s daily schedule is positioned to achieve and or exceed their
your provider goals and templates may need to be adjusted in order to meet your overall office goal. Any template changes should be submitted to Support Services at support@ dentalcarealliance.com.
budgeted production goal. There are two
On behalf of the entire Operations team,
parts to Smart Scheduling: New Patient
thanks to our providers, office staff and
Column and Productive Scheduling. Both
local leaders for your commitment to
aspects need to be incorporated to work.
implement Smart Scheduling prior to the
Smart Scheduling is a proven best practice
Remember to consider both office
that will guide our teams to pay more
and provider goals when developing
attention to the "rocks," because they are
smart scheduling templates. If your
end of 2019. Special recognition to Nicole Lipp, Division Director, and Bridget O’Neill, Regional Manager for Massachusetts, for leading this pivotal initiative for DCA!
THE JAR = YOUR SCHEDULE ROCKS = most productive appointments in the practice (major appointments). WATER = appointments that are zero production; ex. post-operative, crown or denture inserts, orthodontic visits. PEBBLES = productive appointments but not critical to daily goal. SAND = fillers in your day. Appointments not critical to production that are easy to move into other smaller appointment windows.
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