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Career Exploration, Strategies and Resources NARROW YOUR FOCUS Knowing 1) the types of positions you’d like; 2) the geographic location(s) where you would like to live and work; and 3) the industry or kinds of companies where you would like to work will allow for a more manageable search (rather than “I just want an internship/job, any internship/job!”) • Coaching. Speak with a career counselor about your skills, interests, and values to help you formulate some ideas for how to begin your job search. Make an appointment with the Career Center through Handshake. • Assessment. Try taking a career assessment to help you define you interests, values and skills. TypeFocus and YouScience are web-based assessments, accessible to Endicott students and alumni. To take TypeFocus, go to The access code is ec344. From there, you can create your own account. YouScience is a more in-depth assessment. Contact for access. SkillScan is a skills based assessment that needs to be taken with a counselor. To schedule an appointment to take the assessment, contact the Career Center at FIND OUT MORE Before you jump into a job search, do a reality check to determine if the career path you’ve chosen is really a good match for you. Not only will this save you time and frustration in your internship/job search, but you will also make yourself more marketable to employers. • Explore. Some great sites on the web for exploration include: o What Can I Do With This Major? o TheMuse (Get advice, explore companies and jobs) o O*NET (Career exploration for all careers) o Vault (All careers) o Glassdoor (All careers and companies) • Experience. In addition to completing internships in your area of interest, doing volunteer or part-time work in your field will help you learn more and gain valuable experience. • Learn. Conduct informational interviews with professionals in your field of interest. In an informational interview you are asking for information and advice, so most people are willing to share this. Consider asking professors, internship contacts, family and alumni for ideas of people to contact for informational interviews. See our handout on informational interviewing for more tips. • Connect. Use LinkedIn to build your network, access alumni and request informational meetings. You can learn about their career paths which can help you navigate your own. Join groups related to your field of interest. USE A VARIETY OF INTERNSHIP/JOB SEARCH STRATEGIES • Perfect your materials. Revise your materials and gear them towards the particular internship/job and company. Have your resume and cover letter critiqued. • Identify potential employers o Find companies in your career field and the geographic area of interest. Then visit those companies’ web sites and consider conducting an informational interview with someone within that company. LinkedIn is a great resource for searching for companies (and people within companies) by industry and geographic region. o Check the Chamber of Commerce in your preferred geographic area (see for chambers across the country and throughout the world).


• Network Talk to anyone you know. This is THE most effective strategy you can use to find jobs. Speak with family, friends, Endicott alumni, professors, former employers, former teachers; you never know who they know. When networking, it is important that you be able to articulate what you want, so create a brief introduction that you can use, especially when speaking with people whom you do not know, indicating the position/type of work you are seeking, why you think you’re a good fit for that work, and your relevant qualifications. See our handout on Networking for additional tips. Use social media, including LinkedIn, Facebook, and Twitter, to build your professional network. Join groups on LinkedIn (including Endicott’s Networking Group) to expand your network of contacts. • Explore professional organizations Identify professional organizations related to your major or career interest. You can ask your networking contacts to suggest organizations. Most organizations offer low cost memberships to students as well as sponsor events that non-members can attend. To find a professional organization related to your career you can use the Professional Association Finder. • Attend the Internship and Career Center events Career fairs are a great way to access many employers at once. When you go to career fairs, find out ahead of time the companies that will be participating, do some research on the companies that interest you. By knowing something about the company, you’ll ask more insightful questions and stand out from the crowd. Take plenty of resumes, dress professionally, and always get business cards from the recruiters you meet, so that you can follow up. Check Handshake for job and career fairs, as well as other career related events. • Search jobs online Many people use this as their primary (or only!) search strategy. The good news is: searching job sites on the internet is convenient, easy, and there are millions of job postings. The bad news is: there are hundreds of thousands of people using the same sites as you, you may get contacted by employers you have no interest in, and many jobs are filled by the time they get posted, because someone else has networked their way into the job. Bottom line: don’t rely on this method as your only strategy, but incorporate it into a plan that includes all of the above strategies. Resources • Handshake provides internship and job postings for Endicott students and alumni • LinkedIn allows you to search jobs by experience level, so it is easy to find entry-level positions (as well as those that require more experience). You can also identify people within your network who work in the companies whose jobs are posted. • Indeed and Glassdoor search many of the large job websites. You can search by keyword and location, or do an advanced search and search by entry-level. Please note that this is a very small sample of the sites that exist, and doesn’t include sites that may specialize in a specific industry. It is generally very worthwhile to identify sites that are focused on the industry or profession in which you want to work.



Informational Interviewing What Is It? An informational interview is an interview with the purpose of gaining information about an industry, company, or career path. Why Do It? An informational interview allows you to gain information and advice from an experienced professional. It also allows you to create a positive impression and establish a good relationship with someone who may be able to help you in your career pursuits. Informational Interviewing Guidelines • You are not asking for a job You are gathering information on which to base future decisions (i.e. what career to pursue, how to effectively obtain a job in your field, whether to make a career change, etc.). When you contact someone to arrange an informational interview, be clear about your intent. • Always make an appointment Face-to-face interviews are best, but if distance or scheduling is an issue, you can also conduct an informational interview by phone or Skype. • Do your homework Before meeting with your contact, take the time to learn about them, their organization, and their industry. • Prepare questions and take the lead Because you have requested the interview, you will need to take the lead in the conversation. You should also have a list of 10-15 questions you wish to ask. You may not ask them all, but being prepared will make a positive impression and will keep the conversation flowing. • Dress professionally Even though this is not a job interview, you should dress as if it is. • Respect your contact’s time Don’t ask questions about information you can easily discover on your own. Also, if you requested a 20-minute meeting, do not go over your time. Make sure that your agenda for the meeting can be accomplished in that time frame. • Ask for referrals Your contact may be willing to refer you to others in the field or in a different part of the company, and can suggest professional organizations/events related to his/her industry. • Thank them Send a thank you note after the informational interview. A handwritten note or card that you mail can make a good impression, but an email thank you note is also acceptable. • Keep in touch Follow up with your contact regarding any referrals he or she gave you. It is also a good idea to update your contact periodically on your job search progress/career plans. Connect with the person on LinkedIn. 7|Page

Sample Outreach Email

Sample Questions Questions can be about your contact’s background, current position, career growth, the industry or company, lifestyle associated with his or her work, advice for you, suggestions for other resources and contacts, etc. You will want to tailor these questions to your individual needs. You may also ask more specific questions based on the research you conduct prior to the informational interview. • What education and credentials are required to enter this type of work? How important is a graduate degree? • What skills do you consider crucial for this work? • What personal qualities do you think are important for this work? • Tell me about your career path and how you got to your current position. • Tell me about a typical day or week in your job. • What do you consider the most challenging and rewarding aspects of your work? • What kinds of decisions do you make? What kinds of problems do you encounter? • How much flexibility do you have in terms of work hours, dress, work location, etc.? • What is the typical career path for someone in this field? • What do you see as the new developments on the horizon for this field? • What professional associations or journals would you recommend for someone interested in this field? • What is the typical starting position in this field? • What opportunities does this company provide for professional development? • Tell me about the corporate culture of your organization. • How is success measured (or rewarded) in this company? • What advice do you have for someone who would like to start their career in this field (or at this company)? • Can you suggest other people whom I should contact for more information? • Based on what I have told you about my background, do you think I am a good fit for this field?



Networking What is Networking? Networking is the process of building relationships with others in order to gain information you are seeking, as well as to offer information that you have to share. Why Network? Approximately 80% of jobs are obtained through networking. In addition, by practicing networking, you can gain valuable information about: • Industry trends • Professional development organizations or events • Opportunities for collaboration How Do I Network? Six Steps to Success… Step 1: Create a contact list Creating a list of people to network with can be a helpful tool. Begin writing this list by thinking about both professional and community contacts that you already know.

Step 2: Get organized Staying organized is key when it comes to networking. Get organized by using the following tips: • Create an account and profile on LinkedIn ( Maintain and update it. • Create a separate file folder on your computer to store networking/career related information • Create a business card with your contact information on it (Check out MOO or vistaprint). Step 3: Prepare your wardrobe Make sure that you have the appropriate clothing for networking events you are attending. If the event is professional you should wear a suit or business casual attire. If it is in the community make sure your outfit is clean and coordinated. Step 4: Do your research You will be a more effective networker if you research the company or person that you are planning on networking with before you contact them. For example, if you are attending a job fair and are interested in networking with employers, research the companies that will be in attendance so that you can ask more educated questions at the event. 10 | P a g e

Step 5: Prepare a 30 second pitch This is your first impression with an employer and summarizes why you are a good fit for a company or specific position. Depending on your specific circumstances, you usually want to address the following questions in your commercial: • What is your educational/employment background? • What type of position or information are you currently seeking? Sample Thirty Second Pitch (Internship Search): “I am a psychology major at Endicott College. Endicott requires students to do a semesterlong internship during their senior year. Since I am finishing up my junior year, I am currently looking for an internship site for the fall. I am extremely interested in working with children diagnosed with autism. I would like to find a school or organization on the North Shore where I could gain this experience.” Sample Thirty Second Pitch (Job Search): “For the past four years I have been working towards my bachelor’s degree in Hospitality Management at Endicott College which I will complete in May. My main interest is in eventplanning specifically, wedding planning. I have had two internships where I assisted wedding planners for high-end weddings. Now that I am getting ready to finish my degree I’m looking for an entry-level position with a company that offers wedding planning services in the Boston area.” Step 6: Practice networking conversations You will need to tailor your networking conversation to your specific circumstances; however, the following format can be used as a general guideline: • Introduction This will usually involve you telling the person your name if you have not previously met them and giving them a firm handshake. • Asking questions A good way to get a conversation going is to ask the person some open-ended questions. For example, if you are meeting someone for the first time in a professional setting you may ask them “What does your position entail at XYZ Company?” or “How did you get involved with the XYZ professional organization?” If the person is someone that you already know out in the community you might say “How is work going for you?” or “What projects are you working on right now?” • Listening skills Listening is one of the most important components of networking. Listening carefully to what the other person says not only shows that you care about what they have to say, but it also helps you to gather information so that you know how to best tailor your message to the other person, or to identify information that they may be able to provide for you. • Offer help if possible/appropriate If the person that you are speaking with identifies a need, for example, if they are looking for a job, or if they would like to learn more about a specific industry, offer help if it is possible and appropriate. If you help others, they may return the favor, and it can be rewarding to provide assistance to others. • 30 second pitch If it is appropriate, ask for feedback from the other person on your thirty second pitch.

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Sample Networking Conversation: Mary: Hi my name is Mary Smith, nice to meet you. Joe: Hi Mary, I’m Joe Brown. Mary: So Joe, what company do you work for? Joe: I’m with Franklin Corporation. Mary: Oh, I’ve heard a lot of good things about Franklin, how do you like working there? Joe: I like it a lot, I’ve been a Senior Financial Analyst there for almost ten years now; it is hard to believe. Mary: Wow that is great! What would you say makes Franklin such a great place to work? Joe: Well, the benefits are great and over all I really like everyone on the team. Mary: I think it is so important to have good relationships with your co-workers. I am job searching right now and I hope that I can find the same type of environment to work in. Joe: Most definitely. What kind of position are you looking for? Mary: Well, I will be graduating from Endicott College this spring with a B.S. in Accounting and I hope to get a position doing accounting work on the auditing side with a firm in the Boston area. Joe: Let me give you my card. I don’t know if we have any openings available right now, but if you see anything definitely get in touch and I will see if I can help you out. Mary: Thanks so much! Here is my card as well. Making Your Networks Last Networking can be very time consuming and can take a lot of hard work. Make sure your efforts pay off by keeping in touch with your contacts. Connect with your networking contacts on LinkedIn. Writing a couple periodic check-in emails/LinkedIn messages during the year is a good strategy for staying in touch. Sample LinkedIn Invitation:

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RESUME CHECKLIST & Examples Once you have written your resume and compared it to the checklist, be sure to make an appointment to have it reviewed by the Career Center. Make an appointment through or come by our walk-in hours Monday-Thursday from 2-4pm. WOULD YOU HIRE YOURSELF? Evaluate your resume based on the questions below. Who are you? o Does your resume communicate the type of internships/jobs that you are looking for? What can you do for me? o Does your resume indicated future value by emphasizing prior accomplishments? Do you have the skills I’m looking for? o Does your resume include the keywords that employers are looking for? Are they easy to find? Is your experience relevant to my needs? o Have you described your experience (academic, professional, volunteer) succinctly yet clearly, so employers know what you have to offer? Do you have the right education and credentials? Can I easily get in touch with you? o Is your contact information easy to find and correct? GENERAL GUIDELINES Resume should ideally be one full page, unless you have a lot of relevant experience. Use standard fonts such as Times New Roman, Ariel, Calibri. Use bold, capitalization, and underlining sparingly - but consistently. Keep the document lined up and consistently spaced. Margins are best set at 1”, but may be narrower. Proofread - It is essential that this document is perfect. CONTACT INFORMATION Make your name the largest font on your resume, so it stands out (14-16pt). Your contact information, along with the rest of the content, can be smaller (11-12pt). Include your home town/city, and state (not your street address – it is unnecessary); Note that your school address (city, state) is already listed under ‘Education’. Include only your cell phone number and be sure that your voicemail message is professional. Use your school or personal email and be sure that it is professional. If you use LinkedIn regularly (which you should be) be sure to include a link to your profile. OBJECTIVE/PROFILE (optional but strongly suggested) An objective or profile explains why you are qualified for the position. It must be specific to the job you that you are applying for, and use industry terms. EDUCATION As a freshman and sometimes as a sophomore, you can include your high school information but beyond that, omit that information unless it is directly related to your future career plans. EXPERIENCE List all experiences that will make you a good candidate for a position including paid, unpaid, full-time, part-time, internship, athletic, academic, leadership or volunteer experience. Do not use terms like “Responsible for”, or “I”, or “Me” when describing your responsibilities, instead use descriptive action verbs that describe them, and showcases what skills you bring to a future employer. Do not repeat the same information when describing your responsibilities. Use appropriate verb tense when describing your past and present experience. Include accomplishments and achievements using quantities and amounts, to enhance the description.

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185 Powerful Resume Verbs You Led a Project If you were in charge of a project or initiative from start to finish, skip “led” and instead try: Chaired Controlled Coordinated Executed Headed Operated Orchestrated Organized Oversaw Planned Produced Programmed

You Envisioned and Brought to Life a Project And if you actually developed, created, or introduced that project into your company try: Administered Built Charted Created Designed Developed Devised Founded Engineered Established Formalized Formed Formulated Implemented Incorporated Initiated Instituted Introduced Launched Pioneered Spearheaded

You Saved the Company Time or Money Hiring managers love candidates who’ve helped a team operate more efficiently or cost-effectively. To show just how much you saved, try: Conserved Consolidated Decreased Deducted Diagnosed Lessened Reconciled Reduced Yielded

You Increased Efficiency, Sales, Revenue, or Customer Satisfaction Along similar lines, if you can show that your work boosted the company’s numbers in some way, you’re bound to impress. In these cases, consider: Accelerated Achieved Advanced Amplified Boosted Capitalized Delivered Enhanced Expanded Expedited Furthered Gained Generated Improved Lifted Maximized Outpaced Stimulated Sustained

You Changed or Improved Something So, you brought your department’s invoicing system out of the Stone Age and onto the interwebs? Talk about the amazing changes you made at your office with these words: Centralized Clarified Converted Customized Influenced Integrated Merged Modified Overhauled Redesigned Refined Refocused Rehabilitated Remodeled Reorganized Replaced Restructured Revamped Revitalized Simplified Standardized Streamlined Strengthened Updated Upgraded Transformed

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You Managed a Team Instead of reciting your management duties, like “Led a team…” or “Managed employees…” show what an inspirational leader you were, with terms like: Aligned Cultivated Directed Enabled Facilitated Fostered Guided Hired Inspired Mentored Mobilized Motivated Recruited Regulated Shaped Supervised Taught Trained Unified United

You Brought in Partners, Funding, or Resources Were you “responsible for” a great new partner, sponsor, or source of funding? Try: Acquired Forged Navigated Negotiated Partnered Secured

You Supported Customers Because manning the phones or answering questions really means you’re advising customers and meeting their needs, use: Advised Advocated Arbitrated Coached Consulted Educated Fielded Informed Resolved

You Were a Research Machine Did your job include research, analysis, or fact-finding? Mix up your verbiage with these words: Analyzed Assembled Assessed Audited Calculated Discovered Evaluated Examined Explored Forecasted Identified Interpreted Investigated Mapped Measured Qualified Quantified Surveyed Tested Tracked

You Wrote or Communicated Was writing, speaking, lobbying, or otherwise communicating part of your gig? You can explain just how compelling you were with words like: Authorized Briefed Campaigned Co-authored Composed Conveyed Convinced Corresponded Counseled Critiqued Defined Documented Edited Illustrated Lobbied Persuaded Promoted Publicized Reviewed

You Achieved Something Did you hit your goals? Win a coveted department award? Don’t forget to include that on your resume, with words like: Attained Awarded Completed Demonstrated Earned Exceeded Outperformed Reached Showcased Succeeded Surpassed Targeted

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(123) 456-7890 | |

SUMMARY Motivated and collaborative individual with outstanding interpersonal and communication skills. Proven ability to generate stories and engage viewers. Handles challenging situations with positive results.

EDUCATION Endicott College, Beverly, MA Bachelor of Science in Communication; Digital Filmmaking concentration May 20XX Thesis: (seniors can add their thesis title here) Academic Honors: Lambda Pi Eta Honor Society; Dean’s List; GPA 3.67/4.0 Leadership Activities: On Air News Anchor, ECTV Campus Cable TV Network; Mingotide Yearbook Editor College of International Studies, Madrid, Spain Study Abroad

Sep – Dec 20XX

EXPERIENCE WHDH-TV, NBC Affiliate, Boston, MA Part-time Sports Producer Feb - May 20XX • Produced 10 segments and special projects for sports news in a medium to major market • Supervised preparation, production and format of sports newscasts in accordance with station guidelines • Processed, wrote and edited stories • Assigned duties to various personnel for elements that were used in news sports segments WCVB-TV, Needham, MA News Intern, ABC Affiliate (full-time) Sep - Dec 20XX • Researched potential news stories to be included in the “Ten O’Clock News Hour” • Anchored “Six O’Clock News Hour” for one month during absence of regular anchor • Implemented projects including writing, producing and directing one “Live on Five” news report entitled Technology on the College Campus, and one show for “Family Life” segment Transition to College Life Salem Access TV, Salem, MA Sales Intern (120 hours) Jan 20XX • Processed sales orders by inputting them into database and verified information with local businesses • Printed, proofed and filed confidential contracts

ATHLETIC EXPERIENCE Endicott College Varsity Softball Team Sep 20XX – May 20XX • Four-year starter, two-year captain • Committed 30-40 hours a week towards athletic team practices, games, and volunteer activities


Technical: Photoshop, After Effects, Live Type, Fluent with linear and nonlinear editing, Final Cut Pro Computer: MS Office, Skilled in using social media (Facebook. LinkedIn, Twitter) Languages: Fluent in Spanish

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Your Name

City, State Zip Code ⦁ Email ⦁ Cell number ⦁ LinkedIn link EDUCATION Bachelor of Science in Nursing, Minor in Psychology Endicott College, Beverly, MA GPA: 3.8/4.0, Dean’s List Senior Thesis: Title or brief description of topic

May 202X

INTERNSHIP EXPERIENCE Senior Practicum (135 hours) Jan - April 201X Lahey Hospital and Medical Center, Burlington, MA • Provided total patient care in surgical intensive care unit under the supervision of an RN • Implemented the nursing process and administered medications of 1-2 patients a shift • Communicated with medical professionals within each patient’s care team CLINICAL EXPERIENCE Pediatric Nursing Rotation, Boston Children’s Hospital, Boston, MA (84 hours) Maternity Nursing Rotation, Beverly Hospital, Beverly, MA (84 hours) Psychiatric Nursing Rotation, McLean Hospital, Belmont, MA (168 hours) Medical Surgical Nursing Rotation, Tufts Medical Center, Boston, MA (168 hours) Fundamentals of Nursing Rotation, Spaulding Hospital, Charlestown, MA (680 hours) ADDITIONAL HEALTH CARE EXPERIENCE Clinical Assistant Boston Children’s Hospital, Boston MA • Work alongside nurses and other PCAs to ensure both safe and quality patient care • Aid pediatric patients in washing, feeding, and ambulating • Provide sanitary, comfortable environment to promote patient healing

Fall 201X Fall 201X Fall 201X Spring 201X Fall 201X Dec 201X- Present

Certified Nursing Assistant Summers 201X-201X Beverly Hospital, Beverly, MA • Cared for 25 residents by aiding with dressing, eating, oral care, bathing, and transportation • Trained eight new nursing assistants to the facility LEADERSHIP EXPERIENCE Chairperson 201X-201X Relay for Life, Endicott College, Beverly, MA • Acquired $2,000 in sponsorships from local businesses for annual event that raised more than $48,000 for cancer research and support services for cancer patients • Managed a committee of 15 students in organizing team sign-ups and event logistics and planning • Participated in service events aimed at increasing awareness of the Relay for Life event and mission WORK EXPERIENCE Sales Assistant Endicott College Bookstore, Beverly, MA COLLEGE ACTIVITES Member, Endicott Student Nursing Association Member, Outdoor Adventure Club SKILLS/CERTIFICATIONS BLS Certification ACLS Certification Proficient with EPIC, MEDITECH Fluent in Spanish

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Sept 201X-Present Sept 201X-Present

Oliver Mann

Beverly, MA 01915 ● ● (555) 555-5555


Endicott College, Beverly, MA May 202X Bachelor of Arts in Liberal Studies / Education Concentration in Early Childhood Education Senior Thesis Title: The Effects of Counseling on a Dyslexic Student’s Self Esteem and Reading Scores Activities: LIGHThouse Leadership Society – Executive Board, Summit Leader, Orientation Leader, Gulls Without Borders – President


Initial License, Early Childhood (Preschool-2), Massachusetts Initial License, Moderate Disabilities (PreK-8), Massachusetts Sheltered English Immersion Endorsement MEPID: 54714522

Experience •

• • • • • • • • •

• •

Manchester Memorial School, Manchester-by-the-Sea, MA Feb – May 201X Focus on Moderate Disabilities – Preschool Collaborated with education team to plan and implement specialized instruction per goals and objectives outlined in students’ IEPs Bresnahan Elementary School, Newburyport, MA Sept – Dec 201X Practicum – First Grade and Kindergarten Assumed full responsibility which consisted of planning, delivering and assessing all students Provided differentiation for students, taking into consideration academic and social emotional needs Frequently used programs such as Daily Five, Scholastic News, Daily Three (math), Responsive Classroom, and Zones of Regulation to continue a predictable classroom schedule for students Created and taught units on life cycles, sound, and patterns Worked closely with para professionals to implement accommodations and modifications in lessons for students with IEPs Frequently utilized SMART technology and ELMO projectors in lessons Collected and evaluated data in the areas of math and fluency Attended and participated in IEP team meetings as well as parent conferences Participated in Profession Development days and piloted the STEM Scopes Science curriculum in the classroom Beverly Preschool at McKeown, Beverly, MA Jan – May 201X Pre-Practicum – Preschool Created and taught full group and small group lessons using Lively Letters and OWL Literacy Program Provided differentiated instruction for students with IEPs

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Oliver Mann Page 2

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Bates Elementary, Salem, MA Oct – Dec 201X Focus on ESL – First Grade and Kindergarten Led small group lessons and morning meetings Directed and assisted students with reading instruction during small group and solo times with attention to ELL students

• •

Wampatuck Elementary, Scituate, MA January 201X Teacher Assistant – First Grade Administered benchmark and DIBELS assessments to first grade students Assisted in Open Circle dialog and discussion

Centerville Elementary, Beverly, MA Oct – Dec 201X Focus on Literacy Instruction and Methods – Third Grade Taught phonics lessons to small groups of students and facilitated literature discussions

• •

Seaside Montessori, Hull, MA Teacher Assistant – Preschool through First Grade Instructed basic math lessons using Montessori materials Initiated scientific discussions and experiments

Additional Experience

Endicott College, Walter J. Manninen Center for the Arts, Beverly, MA Student Employee

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January 201X

Sept 201X – Present


Stoneham, MA 02180 (555) 555 - 5555 EDUCATION Endicott College Bachelor of Science in Business Management Academic Honors: Dean’s List, GPA: 3.52

Beverly, MA Expected, May 20XX

Stoneham High School Diploma


• • •

Teachable Moments Stoneham, MA Assistant Teacher 20XX – 20XX Counseled with parents in a sensitive and discreet manner about child behavior and progress Supervised 7-9 toddlers to ensure healthy development and socialization Oversaw meal preparation to ensure allergy safety and overall health LEADERSHIP AND COMMUNITY

• • •

Boston Scientific Quincy, MA Event Coordinator – Sponsor a Family 20XX – 20XX Collected donations and supplies to construct holiday gift sacks, organized by family Coordinated family holiday party to bring joy and community to families in crisis Demonstrated empathy and charitable giving towards those in need

• • •

Stoneham High School Stoneham, MA Peer Leader 20XX – 20XX Selected from graduating class to join a small group of mentors Built a trusting atmosphere and provided support to special needs students Attended conferences, including Online for Good and Youth Congress SKILLS Computer: Proficiency in Microsoft Office Suite and Google Drive

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Town, State Zip | (555) 555-5555 | | LinkedIn OBJECTIVE Focused and engaged student looking to obtain a minimum 120-hour internship during December -January school break to expand my knowledge of the field of biology/biotechnology. EDUCATION Endicott College, Beverly, MA Bachelor of Science in Biology/Biotechnology Activities: Intermural Soccer, ALANA Diversity Club

Anticipated May 202X

Burlington High School, Burlington, MA June 201X Diploma Honors: Graduated in top 10% of class Activities: Soccer, Basketball, Students Against Destructive Decisions (SADD) SKILLS Lab: Cell Culture, Pipetting, DNA Extraction, Spectrophotometry, Gel Electrophoresis, PCR, RT Computer: Word, PowerPoint, Excel, Basic C++ EXPERIENCE

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Bio Connections Inc., Peabody, MA Intern June – August 201X Prepared stock solutions to precise qualities i.e. molarity, pH, etc. Utilized autoclave machine, cell culture hood, and PCR machine Participated in the full process of microbiology; from preparing media, to pouring and inoculating plates and examining the colonies Lahey Clinic, Burlington, MA Job Shadow Jan 201X Shadowed PAs, NPs, and residents in the Emergency Department Observed interactions and duties between attendings, mid-level providers, support staff VOLUNTEER Audubon Society, Danvers, MA Trip Guide

• •

Educate students on field trips about the salt marsh Pull pepperweed throughout the Great Marsh

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Sept 201X – Present

YOUR NAME Cell Phone • Email • LinkedIn Profile SALES & CUSTOMER SERVICE • Action oriented individual with proven ability to work independently, as well as lead and motivate team members. • Strong communication skills and able to engage successfully with diverse populations. • Highly proficient in learning new technology and analyzing data. EDUCATION Endicott College, Beverly, MA Bachelor of Science in Finance GPA: 3.8 Dean’s List Relevant Coursework: Sales Management, Business Analysis and Research, Corporate Finance, Risk Management, Entrepreneurial Finance RELEVANT PROJECTS Northwestern Mutual Sales Competition • Organized and created marketing plan for product and presented to Northwestern Management • Placed first and received $500 scholarship

May 202X

May 201X

EXPERIENCE Prudential Securities, Boston, MA Intern to Financial Advisor September 201X - Present • Conduct research, using Bloomberg and Morningstar to provide Financial Advisor with up-to-date information on clients’ investments • Prepare reports upon request used in client presentations • Market services of Financial Advisor to potential clients and arrange informational seminars • Answer inquiries from clients regarding status of their investments Citizen’s Bank, Medford, MA Bank Teller May - August 201X • Opened and closed accounts for customers, and managed transactions including check cashing, currency exchanges, and processing deposits • Received “Customer Service Excellence” award ABC Insurance, Boston, MA Intern, Claims Department • Input and processed insurance claims, using company database • Researched discrepancies and resolved customers’ concerns Whitman Realty, Wakefield, MA Intern • Conducted research on competitors’ marketing strategies • Compiled report of findings and presented to manager and brokers

January 201X

January 201X

AFFILIATIONS Women in LEADership Co-President/Co-Founder 201X - Present • Create budget to keep track of club funds and spending as well as calculate potential profits from fundraisers • Organize speakers, attend conferences/networking events, and coordinate volunteer opportunities • Plan professional development bi-weekly meetings with the goal of providing students with a place to learn various skill-sets and discuss a wide array of topics to help propel them within their chosen career path Investment Club Member • Manage portfolio of over $120K to broaden knowledge of the market and investing COMPUTER SKILLS Proficient in QuickBooks, MS Word, Excel, and PowerPoint

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Dracut, MA 01826 • 555-555-5555 • EDUCATION Endicott College, Beverly, MA Bachelor of Science in Psychology May 202X Academic Honors: Mortar Board; Phi Sigma Honors Society; Dean’s List; GPA 3.78/4.0 Leadership Activities: LIGHThouse Leadership Society, President; Orientation Leader; Psychology Club; Rotaract Service Club; Family Promise ASB College of International Studies, Costa Rica Study Abroad

Jan 201X

RELEVANT EXPERIENCE Endicott College, Beverly, MA CRLA Level II Trained Peer Tutor Jan 2015- Present • Tutor peers both individually and in large groups in anatomy and physiology, statistics, and Spanish • Exceeded the record for most visits completed by an individual tutor at Endicott • Nominated for National Peer Tutor of the Year Award Tewksbury State Hospital, Tewksbury, MA Sept - Dec 201X Intern • Worked alongside clinicians, social workers and medical staff to aide patients with substance abuse disorder • Planned and guided group therapy sessions • Assisted intake coordinators with admissions to the unit • Completed intakes by documenting history and physicals Endicott College, Beverly, MA Research Assistant • Researched the correlation between hits to the head and olfactory memory • Collected and analyzed data • Observed IRB process


VOLUNTEER EXPERIENCE Yoga Reaches Out New England, Foxborough, MA • Three consecutive years of raising money and completing an all-day “yogathon” to benefit Children’s Hospital Family Promise ASB, Beverly, MA • Spent the week of spring break on campus caring for the children of homeless families as they spent the week residing in our chapel. SKILLS • •

Advanced in SPSS, Microsoft Office Suite and Google drive Skilled in using social media (Facebook, LinkedIn, Twitter)

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YOUR NAME (978) 555-5555 | |

HOSPITALITY / HOTEL MANAGEMENT EDUCATION Endicott College, Beverly, MA Bachelor of Science in Hotel Management Anticipated May 202X Achievements: GPA: 3.95, Dean’s List, Eta Sigma Delta Scholarship Affiliations: American Hotel and Lodging Association, Event Management Organization Certification: ServSafe RELEVANT EXPERIENCE Annual Boston Hyatt Sales Blitz, Boston and Cambridge, MA March 201X  One of 14 students selected by the hospitality professors to participate in a two day sales blitz with the three Boston area Hyatt hotels  As a group, accomplished 49 sales calls, seven group leads, and one signed contract for 60 room nights  Focused on sales calls with MIT offices interested in booking for business travel, room blocks, and events Rockport Inn and Suites, Rockport, MA January 201X Hotel Management Intern  Worked at the front desk, becoming proficient in reservations, room blocks, check-ins, check outs advanced deposits, and third party bookings  Joined revenue calls with the GM and Revenue Manager from Maine Course Hospitality Group  Strengthened interdepartmental communication skills Papa Razzi Metro, Burlington, MA May– August 201X Expeditor/Food Runner  Performed role of expeditor in a high volume, multi-station restaurant  Acted as communicator between servers, cooks, and guests as well as trained new employees  Gained valuable experience in guest encounters and conflict resolution Hotel Marlowe, a Kimpton Property, Cambridge, MA January 201X Hotel Management Intern  Placed orders at POS and delivered in-room dining meals to guests at upscale boutique hotel  Restocked used minibars and charged for items purchased by guests  Solved inventory management issue resulting in increased revenue, productivity, and ultimately enhanced customer experience La Chanterelle, Beverly, MA September 201X – May 201X Server, Cook  Prepared three courses in an exclusive, French cuisine fine dining restaurant  Acquired exceptional guest service skills in a non-traditional classroom bistro

VOLUNTEER and COMMUNITY ENGAGEMENT Annual Youth Works Mission Trips, Various Locations Nationwide 201X – 201X Served less fortunate for a week at a time including preparing and serving meals, renovating houses, and participating in community projects Self-led Mission Trip to Cymbili, Rwanda 201X Interacted with the inhabitants of the village, donated my clothes, invested money into the village economy, and assisted families in sending children to school

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YOUR NAME City, State Zip Code • Cell Phone Email • LinkedIn EDUCATION Endicott College, Beverly, MA Bachelor of Science in Sport Management, Minor in History May 202X Thesis: How Do Perceptions of Female NFL Fans Change After an NFL Player Commits an Act of Domestic Violence? Activities: Sport Management Club, EC Buddies, Endicott Singers EXPERIENCE Massachusetts Special Olympics, Danvers, MA Partnership and Events Coordinator Dec 201X - present • Work with development team to manage, retain and grow all corporate and event based partnerships • Lead the implementation of key events and initiatives leading up to and celebrating 50th anniversary • Provide support to volunteer-driven fundraising events to ensure high level success • Steward key groups and programs specific to revenue events • Create written and visual collateral to support revenue generation and renewals • Assist in the identification and cultivation of new corporate and donor prospects Intern (full-time) Fall 201X • Developed database to track registration of 400+ athletes • Updated photo archives to assist public relations department in creation of promotional materials • Designed and created fact sheets for coaches and directors; improved communication between all involved parties • Reorganized equipment to allow director of logistics to better track inventory • Coached Special Olympics volleyball and soccer Beverly YMCA, Beverly, MA Intern/Sports Coordinator Spring 201X • Collaborated with group leaders to plan and implement youth activities, including clinics and special events • Created promotional materials to publicize events • Coached youth soccer and basketball teams; organized competitions • Utilized Excel to organize usage statistics, resulting in improved programming YK Kim Tae Kwon Do, Lawrence, MA Intern/Instructor Winter 201X • Served as first point of contact at front desk; answered patron questions and managed multiple phone line • Taught weekly youth and adult classes of up to 15 students each at beginning and intermediate levels Camp Becket, Becket, MA Senior Counselor Summer 201X • Supervised 15-20 campers, ages 8 to 14, during each of two sessions per summer • Planned daily recreational activities and created new recognition ceremony for campers LEADERSHIP EXPERIENCE Endicott College, Beverly, MA Tour Guide 201X - present • Lead campus tours for prospective students and families as well as train 20 new tour guides Resident Assistant Fall 201X - present • Provide consistent daily leadership to a single gender floor of 60 undergraduate freshman females in a building of 250 students for two academic years • Oversee 35 undergraduate students in a coed upperclassmen complex and resident compliance with college policy and procedures and confront violations with proper documentation • Respond to the needs of residents and make referrals to appropriate on and off campus professionals • Assess resident needs, plan, execute and evaluate interactive and developmental programs to facilitate resident growth SKILLS Certifications: Black belt in Tai Kwon Do, CPR, First Aid Computer: Microsoft Word, PowerPoint, Excel, Access, Publisher

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Beverly, MA І 123.456.7890 І SUMMARY Motivated, collaborative and detailed oriented team member with secret clearance. Experienced leader with proven ability to manage stressful situations while still maintaining professionalism. Possessing the eagerness to learn and the ability to adapt in any situation, creating a positive influence. EDUCATION Van Loan School at Endicott College - Beverly, MA Masters of Business Administration Endicott College - Beverly MA Bachelor of Arts in Liberal Studies College Awards: Spirt of 88 Award Recipient Study Abroad, Madrid, Spain TRAINING United States Army Basic Leadership Training Lean Six Sigma Yellow Belt Human Resources Development OSHA 30

May 202X


201X 201X 201X 201X


• • • • • •

Project Manger Grand Partnership - Rockport, MA Sept 201X - May 201X Developed financial reporting including budget Actual vs Budget reporting Provided creative solutions to track wholesale and craft fair revenue Aligned project requirements with statement of work and contract obligations Utilized pivot tables to identify and display sales trends Created sales plan focusing on the expansion of wholesale products Assisted in designing and developing new products

Sergeant United States Army 201X – 201X th rd • Selected to join Special Operation Unit, 75 Ranger Regiment 3 Ranger Battalion and 82nd Airborne Division • Cross functional team member, understanding tactics and capabilities of other units/military branches to ensure mission success • Provided innovative problem solving while accessing mission and training objectives; creating route plans, medical evacuation sites and strategic entry points • Team Leader, developed soldiers to be proficient in medical, field and combat operations ● Operated and maintained $100,000 worth of equipment ensuring mission success ● Trained over 100 military personnel in field operations at Fort Knox, Kentucky, Fort Irwin, California and Fort Polk Louisiana 28 | P a g e

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City, State Zip Code • Cell Phone Email Address • LinkedIn SUMMARY

General Management: Hospitality Seasoned General Manager with extensive experience in operating large, full-service hotel properties. Proven leadership and strategic planning abilities have produced profitable results. Increased sales and improved efficiency through resourceful management, effective supervision, and decision making skills.


Operations Leadership and Motivation Food/Beverage Management Guest Services and Satisfaction

Financial Analysis and Budgeting Quality Improvement Staff Scheduling/Coordination Team Development and Coaching

Endicott College, Beverly, MA Bachelor of Science in Hospitality Management Senior Thesis: Guest Satisfaction in Chain Hotels of the Northeast Region


EXPERIENCE Royal Hotel, Boston, MA General Manager 201X–201X • Managed all aspects of daily operations; formulated and implemented organizational policies and procedures. • Attained the top service and quality scores in the Eastern Region in 201X-201X. • Hired and trained four department heads who supervised 110 employees. • Directed activities of Food & Beverage, Sales & Marketing and Accounting. • Analyzed costs, created forecasts to determine departments’ progress and met objectives for capital projects. • Worked directly with contractors during renovations to ensure project was on time and within budget. • Chosen out of 50 managers to attend General Managers’ Corporate Training program in 201X. Hamilton Inn, Stoneham, MA Assistant Manager • Led team of 10 front desk personnel; created schedules and recruited new hires. • Assisted in identifying operational performance, productivity and efficiency gaps. • Implemented new guest services initiative which required weekly collection and review of guest feedback cards, resulting in 10% improvement score for guest satisfaction. • Served as General Manager in her absence. Intern • Completed rotations in concierge, front desk, and banquets. • Greeted customers and worked with prospective event clients on bookings. • Re-designed front desk employee manual, adding content and streamlining processes. SKILLS ScheduleBase, Springer-Miller Spa Scheduling System, Constant Contact, Word, PowerPoint, Excel, Publisher, Certified in CPR and First Aid

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COVER LETTER OUTLINE & Examples Your Name City, State Zip code

►Use the same heading as your resume

Date of letter (Month day, Year – ex. March 4, 2019) Name of contact Title/position Name of Company Company’s street address City, State Zip code

►Always try to get the name of a specific person to whom you can address the letter ►Tailor each cover letter to the individual employer

Dear Mr./Ms. Last Name: (Do not use a first name with Mr./Ms. • Use a colon, not a comma) First Paragraph: Briefly state your reason for writing. Mention the position to which you are applying and where you heard about the position. If you are currently a student or if you graduated recently, mention your school, degree program and major. Conclude the first paragraph with a compelling reason why the reader should consider you for this position. Your statement can show your knowledge of and interest in the specific position/company as well as what you plan to bring to the company, in terms of skills and experience. ►Keep your letter focused on what the employer needs, and how your skills and experience can meet those needs, rather than on what you need/hope to gain ►Take the time to research the company to demonstrate your interest and knowledge of the company Second Paragraph: In this paragraph you should show evidence that you possess the relevant skills and experience the employer is seeking. Briefly give 2-3 examples from your experiences (including internships and other job experience, academic work, or athletic or school leadership positions) that demonstrate your skills. You can break this into 2 paragraphs or bullets if needed. Third Paragraph: Conclude your letter by indicating that you will follow up with the employer (unless the job description states that the employer does not want any follow up calls/emails). Make sure your enthusiasm comes through in your letter. You can restate your contact information and thank the reader for considering you for the position. Sincerely,

Your signature

<real or a digital copy of the real one>

Your Name

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►Remember that your letter is evidence of your ability to communicate in writing and your attention to detail, so always check spelling, proofread for grammar and punctuation, and vary your sentence structure, so that not all of your sentences begin with “I”

YOUR NAME City, State Zip Code • Cell Phone Email • LinkedIn Greg Campbell College Relations Manager XYZ Investments, Inc. 500 Tremont Street Boston, MA 02111

This is meant to be a sample letter. Cover letters allow you to demonstrate your written communication skills to employers, so rather than copying the language used in this sample, use your own wording to convey your interest in and qualifications for the job and the organization.

March 1, 201X

Dear Mr. Campbell: I am writing regarding the Broker Trainee position that was referred to me by Sam Smith, Human Resources Director at XYZ Investments, who I met at the Endicott College’s Internship and Career Fair. I am inspired by XYZ’s efforts and ability to make an impact on others and improve lives. In May, I will graduate from Endicott College with a Bachelor of Science in Finance and believe I can positively contribute to this mission. My past experience and academic background have provided me with a solid foundation to succeed in this position and beyond. For example, I have: • Utilized a variety of resources at Morgan Stanley to conduct research and provide the Financial Advisor with precise and up to date information on specific companies and mutual funds so he could keep clients apprised of their portfolios’ performance. • Recognized for processing transactions and resolving concerns accurately and efficiently, in addition to maintaining a friendly and professional demeanor, I was given an award for providing outstanding service to customers. • Taken intermediate classes in Economics, International Finance, Financial Modeling, Investments and Corporate Finance. I am eager to begin my career at XYZ Investments, and believe the combination of the excellent training program offered by your organization, along with my motivation, initiative and skills, will allow me to excel in this position. I look forward to discussing my qualifications with you, and if I can provide you with additional information, please contact me at 978-232-1234 or Thank you for considering me for the Broker Trainee position. Sincerely,

Your signature <real or a digital copy of the real one>

Your Name

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Beverly, MA 01915 • 555-555-5555 •

Ed Shapiro Director Futures Behavior Therapy Center 55 Tozer Road. Beverly, MA 01915 November 12, 201X

This is a sample letter. Cover letters allow you to demonstrate your written communication skills to employers; so rather than copying the language used in this sample, use your own wording to convey your interest in and qualifications for the job and the organization.

Dear Mr. Shapiro: I am a rising sophomore at Endicott College working towards my bachelor’s degree in psychology and I am seeking a site for an internship. Futures Behavior Therapy Center is of particular interest to me because I’m interested in working with children diagnosed with autism. I also have a strong desire to develop my skills in activity planning and curriculum development. From researching your organization, and talking with other students who are familiar with your services, I feel that Futures would be a perfect fit. I have several skills that I believe would make me a good intern. For the past two years I have worked with children as a camp counselor. I’ve been able to quickly build a strong rapport with children and make them feel comfortable. I am also very organized and am eager to take on new projects. Currently, I am taking General Psychology and Child and Adolescent Psychology, which would also help me thrive as an intern. The internship which I am currently seeking usually runs full-time in from mid-late December through January for a required minimum of 120 hours. Thank you for your consideration. I look forward to speaking with you about a possible internship, and will follow up with you within the next week or two. I would be happy to answer any questions you may have before then, of course. Sincerely,

Your signature <real or a digital copy of the real one>

Your Name

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COVER LETTER as Email Example

From: Zander Brown, Subject: Business Development Applicant Date: June 19, 201X To: Jean Smith, Dear Ms. Smith: During the past four years at Endicott College I have gained great experience from my three internships, a firm academic foundation in business, and have been a proven leader on the men’s varsity soccer team. These experiences all make me a great fit for your business development team. Highlights of my qualifications include: • • •

Completed a successful semester long internship at a start-up, and assisted in growing their customer base by 15%. I honed my research methods while completing my thesis that was focused on the role of accelerators in technology start-ups. Served as captain of the Endicott Varsity Soccer Team and assisted in leading the team to the conference championship.

I am confident that I have the skills and qualifications that it takes to contribute to your team. I would enjoy meeting with you for further discussion and look forward to hearing from you. Sincerely, Zander Brown ------------------------------------Endicott College ‘2X Business Management (555) 555.5555

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Reference List YOUR NAME City, State Zip Code • Cell Phone Email • LinkedIn


John Smith, Ph.D., Professor of Finance/Faculty Advisor Endicott College 376 Hale Street Beverly, MA 01915 (555) 555.5555

Elise Lee, Analyst/Supervisor John Hancock 1 Winthrop Square Boston, MA 02110 (555) 555.5555

Name, Title/Affiliation to you Company/Organization Address Phone Email

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Successful Interviewing Preparation • Know the process First-round interviews are typically 30 - 60 minutes and have three stages: 1. Introduction - the interviewer will introduce him or herself as well as any other panelists who you will be interviewing with. You can establish positive rapport with the interviewer by giving him or her a firm handshake, smiling, making eye contact and making appropriate small talk. 2. Proving yourself - the interviewer will ask questions to attempt to determine your qualifications and fit with the company and position. Your job is to use concrete examples to show that you are the most qualified candidate. 3. Closing - the interviewer will ask if you have any questions. You should ALWAYS ask a few questions to show interest in the company and position. If the interviewer does not tell you about the next step in the interview/selection process you may ask about it. • Do the research One of the things your interviewer will be looking for will be your knowledge of the company and position. In order to obtain this information you will want to read the company’s website thoroughly. You can also check out websites such as LinkedIn and Glassdoor for additional information. To make sure that you are clear about the position, carefully review the job posting or any information you have about the job for which you are interviewing. • Match your skills After you have done your research you will need to think about why you would be a good match for the job and the company. For every skill or personal quality that the employer is seeking, think of a specific example from your work, school, or extracurricular experience that demonstrates this skill. Utilize the STAR (Situation, Task, Action, Result) formula to describe your examples and paint a picture for the interviewer. Situation: Give your interviewer context for what you are describing. Task: What were you charged with doing? Action: What steps did you take? Result: What did you achieve? • Practice You can do a mock interview in the Career Center to practice answering typical interview questions. In addition, you can review lists of sample questions (available in the Career Center) and practice with a friend who will give you candid feedback. You can also use InterviewStream, an online resource that takes you through a virtual interview, which you can record with a webcam and review (or send to the Career Center for feedback). • Prepare questions Prepare some questions to ask during the interview that will help you learn more about the company and position. After conducting your research you will be able to ask richer, more specific questions which will help you to learn as much as you can. • Decide what to wear In general men should wear a suit, long-sleeved shirt, and a reasonably conservative tie, along with dark socks and well-polished dress shoes. Women should also choose a dark suit, with a professional looking blouse or sweater. Shoes can have mid-size heels, but don’t wear open-toe or open-heel shoes. Keep jewelry and make-up to a minimum. This advice tends to be on the more conservative side of dress, which should be fine for any interview, but it is always good to ask your networking contacts or do some research to find out the culture of your industry and the particular company. Even if the company has a business casual environment, in most cases you should dress more formally for the interview. Keep in mind that you are trying to present a mature, confident and professional image. • • •

At the Interview The interview begins the moment you walk into the building In addition to arriving on time, act professionally at all times and be respectful to everyone in the organization that you meet, even those who aren’t involved in your interview. Keep in mind that you are being evaluated at all times. Use a firm handshake This conveys confidence and professionalism. Be concise and keep to the point Listen carefully to the interviewer and give the specific information he or she is seeking. If the question is unclear, ask for clarification before your answer. If you are asked a difficult question, take the time to formulate your answer and avoid saying “um” and “uh” as a verb filler.

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• • • • •

Be positive Avoid saying anything negative about previous supervisors, professors, or experiences. Even when you are asked a negative question, such as, “what is the worst job you’ve ever had,” try to find a way to answer in a positive way. In your response, you could briefly describe a negative experience in the most neutral way possible, and end by saying that you learned from the experience. Convey your knowledge Share knowledge you have learned about the company when opportunities arise during the interview. For example, if the interviewer mentions a product or program that you have read about, you may want to acknowledge that you already have some knowledge of it through your research. Ask questions While you don’t want to bombard the interviewer with questions during the interview, asking a couple of thoughtful questions will show that you are engaged and are interested. It will also help you gather information about the company and position. After all, you are also interviewing the employer to make sure that the job is the right fit for you. Ending the Interview Say “yes” to closing questions If the interviewer asks you if you have any questions at the end of the interview always say “yes” and ask one or two thoughtful questions that weren’t addressed during the interview. If the interviewer has already addressed all of your questions you can always ask about the next step in the hiring process. Find out the next step in the process In all likelihood, the interviewer will tell you when a decision will be made about bringing candidates in for the next round of interviews or about making an offer. If not, you should ask when you can expect to hear from the company. It is appropriate to ask if you can follow up and in what way the interviewer would like you to follow up (via phone or email). Get a business card Not only will you be able to follow up with the interviewer if you have his or her card, but you will also have the correct spelling of his/her name, as well as title. If you are interviewed by more than one person, get the business card of each person who interviews you. Send a thank you note You have just come out of an interview and are feeling great but you are not done yet! It is essential that you write a thank you note after every interview. Hiring managers take notice, so make sure you leave a lasting positive impression. A few tips: Send a professional thank you note out within 24 hours to each person who interviewed you - the earlier the better. Make sure to check spelling and grammar. Add specifics about the position and how you will make an impact. Reference unique conversations that you had with interviewers so they can recall who you are. Email is instant but a handwritten note is a nice touch - email is a must but consider sending both. Thank you sample: Dear Mr. Smith, Thank you for taking so much of your time to meet with me yesterday and for all your efforts to arrange my visit. After speaking with you and other members of the team, I am convinced the partnership and events coordinator position is a perfect fit for me. I believe my diverse experience in event management, coupled with my creative and positive nature will allow me to make an immediate impact on the Special Olympics community. As I mentioned in our meeting, the Special Olympics and this position aligns well with my professional and personal philosophy. I embrace the opportunity to cultivate relationships and meet the needs of all stakeholders. I look forward to the potential of joining the team! Best, Noah Fallon

Evaluate your performance Take the opportunity to learn from your experience. There are many more interviews in your future throughout your career! Think about what you did well as well as what you could do to improve your next interview.

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Sample Interview Questions Questions You May Be Asked During an Interview Questions about yourself • Tell me about yourself. • Why are you interested in this company/industry and what skills or experiences do you hope to gain? • What are your interests outside of school and work? • Why should we hire you rather than another candidate? • What do you consider to be your greatest strengths? • What are some of your weaknesses? • What motivates you most in a job? • How do you think a former supervisor would describe you? • How do you define success/failure? • Where do you see yourself in 5 years? 10 years? Questions about school/education • Why did you choose to attend Endicott? • Why did you choose your major? • What was your favorite/least favorite course in school and why? • If you had to start all over again, what would you change about your education? • What plans do you have for continuing your education? • Do you believe your grades accurately reflect your abilities? Why or why not? • What have you read recently in your field? Questions about your previous experience • What skills have you developed at school and at work? • What did you like most/least about your most recent job or internship? • What were the biggest pressures at your last job and how did you handle them? • In what kind of work environment are you most comfortable? Behavioral or situational questions • Give an example of a time when you had to prove your credibility to others. • Tell us about a situation where you took initiative or took on a leadership role. • Let’s say your supervisor gave you 10 things to do by the end of the day and you realize you can’t possibly finish them. What would you do? • Tell us about a time you had to learn something completely new. • Give an example of a conflict you had with a co-worker and how you handled it. • Give an example of an accomplishment of which you are proud. • Give an example of a challenge you faced and how you overcame it. • Give an example of a time when you received criticism. How did you respond? • Describe a time you had to make a decision but did not have all the information you needed. How did you handle this? • What is the best team you have ever been a part of and why? 38 | P a g e

Questions You Can Ask During an Interview If your research or the interviewer hasn’t provided answers to these questions, you may want to ask some of the following questions. In any case make sure you prepare several questions to ask during the interview because asking questions demonstrates your interest and enthusiasm for the job and the company. • What is the number one thing you are hoping to get from this position? How can this position make your life easier? • Is there anything that I could learn or read prior to starting this position? • What kind of training is provided for this position? • What are your expectations for the person hired for this position? • What is the first project I could expect to do in this position? • How often is each employee’s performance reviewed and how is feedback given? • What qualities make a person successful in this organization? How is success defined in this organization? • Can you describe an average week in this position? • What are the most challenging aspects of this position? • What are your expectations for the person in this position during the first six months to a year? • Would you mind describing your own experience at this company, such as how long you’ve worked here and what you enjoy most about working here? What is the coolest project you have worked on? • Does this organization have a policy regarding promotion from within?

Questions You Should Avoid Asking During an Interview • Don’t ask about salary. The employer should be the first to mention salary. You should research salaries in your career field and geographic location (Educate to Career Salary Calculator,, and are good resources for researching salaries) in case the employer brings it up during an interview. Speak with a career counselor or review Career Center resources on salary negotiation before you start your job search. • Don’t ask about vacation or other benefits until you receive a job offer. The employer may think you are more interested in the perks than the actual job.

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Evaluating and Negotiating Job Offers During the interview process you will be evaluating the company just as the company is evaluating whether you are the best candidate for the position. Things to consider before accepting a job offer: • Company’s location, standing in its industry, its financial standing • Work environment, including both the physical workspace and resources available, as well as the company’s culture • Fit with your supervisor as well the people you’d work with • Opportunities for career growth and professional development • Typical work hours, travel requirements, work-life balance • Compensation package (salary and all benefits). For benefits, consider what percentage of health and dental insurance is paid by the employer; how much and how soon the employer will contribute to your 401K/retirement plan, opportunities for bonuses and raises (timing of performance reviews); opportunities for flexible work hours; tuition remission, travel/parking/commuting allowance, etc. Prior to negotiating and deciding on an offer, you need to: • Know what you are worth. Research salaries in your geographic area for the types of positions you’re applying to. (If you are moving to a new area, you will also want to research cost of living, is a good site for this). Salary research sites include: Educate to Career Salary Calculator;;;, as well as professional organizations in your field. Speak to contacts in the field to get additional information about starting salaries. • Based on information gathered from your research, come up with a potential salary range, rather than a single number. • If asked in the very early stages of the job application/interview process about your salary requirements, it is generally best to say “negotiable” until you know more about what the job entails. Another alternative is to ask what the typical range for the position is. Don’t be too evasive; if after deflecting the question, you are asked to give your salary expectations/requirements, you must be prepared to give a range that is based on your research. • Once an offer is made, realize that you should have time to consider the offer, rather than answering on the spot. If you are genuinely interested in the position first graciously express your appreciation for the offer. • Because this is an important decision, ask for time to carefully consider the offer. You and the employer will need to agree on a reasonable time frame to give them an answer. • Keep in mind that the basis for negotiating a higher salary or any aspect of the compensation package could be based on your research (i.e., the offer is below the market standard) or because you have skills, training, or experience that directly relates to the position and is above and beyond the job description, or allows you to make an immediate impact in your position. Note that neither of these situations in any way guarantees you will be able to negotiate for a higher salary, but at least gives you some leverage to initiate the conversation. 40 | P a g e

• Prepare and practice your counteroffer before contacting the employer. Know what you will ask for, the supporting information you will give to justify the counteroffer, and also be prepared for what you will say if they say there is no room for negotiating the salary. You may want to consider negotiating other aspects of the compensation package. For example, you may be able to negotiate having a performance review with possible salary increase after 6 months, rather than after a year. • On or before the agreed upon time, you should contact the employer, let them know that you have carefully considered their offer and reiterate your strong interest in both the company and the position. You will need to ask if there is room for negotiation on the offer. One example could be to say something like: “I want to thank you again for the offer. I am very excited about the prospect of working for XYZ Company. Based on my industry research, the typical range for this position seems to be $42,000-$46,000. Is there a possibility that you could match that?” Or, “Is there room for negotiation on the salary you offered?” • Once an agreement has been reached on the salary, benefits and start date, you should receive the offer in writing. After receiving the written offer, you will also formally accept the offer in writing.

Saying No, Gracefully If you decide not to accept a job offer, it is important to use tact when letting the employer know that you have decided not to take the offer. Thank them for the offer and their time during the interview process. Let the employer know you have given careful consideration to their offer, but have decided not to accept it. People move around within their industry and are often well-connected, so it is important to leave a positive impression and not burn any bridges. Learning to say “thank you, but no thank you” the right way will serve you well during your entire career – too many people cannot do it properly, so you will be remembered for it.

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Profile for Kate Chroust

Gull Guide: Endicott College Career Essentials  

Gull Guide: Endicott College Career Essentials  

Profile for kchroust