PROCESS AND STRUCTURE ASSESSMENT
Structures Incoming Exchange GIP TN Management
External Relations Marketing Accounts Manager
Projects Organizing Committee Presidents
Finance
Incoming Exchange
Finance Manager for ER-ICX
TN Management
External Relations
Projects Organizing Committee Presidents
TN Account Managers
Finance Finance Manager for ERICX
GCDP TN Management
GCDP Projects matching teams
GCDP Projects Matching
Coordinator for Trainee Services
Service and Reception
Host Family
Host Family
1st Semester
2nd Semester
Synergy and Structure Assessment 1st Semester
2nd Semester
This structure was created based on this year’s departmental focus areas: Quality Exchange Experience, Securing Country Partnerships, Hands on Matching and Customer Relations Management with current TN partners and future TN partners. This structure was also influenced by the new AIESEC programs for exchange, the Global Internship Program and the Global Community Development Program.
This structure was created based on the activity of the members during the first half of the term. Due to heavy sales activity, but the lack of sealed exchange partners, most matchers had to deal with inactivity. Because of this, the department focused on a lot of training and understanding of processes with the External Relations department.
In support of the Local Committee’s (LC’s) focus on Massive Exchange Growth and Quality Relations, the GIP TN Management, GCDP TN Management and GCDP Projects teams were created to strengthen the core of the LC’s Incoming Exchange functions. In addition to Quality Relations, the Service and Reception team was continued from the previous term in order to create initiatives and opportunities for member - trainee interaction.
External Relations Marketing Accounts Manager
Because of the department’s focus on matching, the responsibility for raising was transferred to the External Relations department under the Marketing Accounts team.
Projects LEGACY, GOLD, Explore Philippines and Code Red
Also, another change in operations were necessary for Trainee Servicing. Because of the lack of structure and implementation within the function, one member was appointed to facilitate all trainee servicing. This required the full co operation of TN Managers in handling their respective trainees, also an initiative for better Customer Relations Mangement with the trainee.
To add to our exchanges, the Projects department worked hand-in-hand with Incoming Exchange through job description and itinerary creation; and follow-through while creating fulfilling and impactful exchanges in the Philippines.
Finance Finance Manager for ER-ICX
The Finance department handled all expenses and aided in initiatives to improve servicing such as the departmental pick-up rotation system and arrival kits.