Plumbing and Heating Magazine Issue74 by Karen McAvoy Publishing

EE Y FR OP C

ISSUE 74 - OCT/NOV 2016

INSIDE THIS ISSUE n Case Studies n High Efficiency Boilers n Chimneys and Flues n Gas and Gas Safety n Merchant News

Altecnic Ltd - Caleffi group Mustang Drive, Stafford, Staffordshire ST16 1GW, United Kingdom

For further details go to: www.altecnic.co.uk or email: oemsales@altecnic.co.uk +44 (0) 1785 218208 or +44 (0) 7825 393605 Chris Reilly, Country Manager NI & RoI email: chris.reilly@altecnic.co.uk

CONTENTS

In this issue...

Issue 74 - Oct/Nov 2016

News & Views

Product News

Hevac hosts Flowair breakfast mornings 4 On the road with Sanbra Fyffe

Additions to Pegler Yorkshire range

Vita Series from Stelrad

Chance to win a van with Grant

Charity night raises £7,000

OFTEC Ireland latest

Saniflo roadshow success

Features

District heating plans

Case study – Sheridan M&E

Case study – Vaillant

Case study – Myson

8-9

Gas and Gas Safety

24-29

Chimneys and Flues

30-33

CTS Projects celebrates 10th

40-45

Football support from Altecnic and PTS 1 04

Company News Cover story – Ideal Boilers Bassetts acquires Clady Plumbing

Installers unlock rewards with Baxi

Supplies Earn a referral fee with PCLA

Plumbmaster launches new website

Smart heating by Kevin Flanaghan

Solid fuel courses at METAC

Derry branch

New appointment at Sanbra Fyffe

High Efficiency Boilers

anniversary Stevenson & Reid opens new

51-62

73-88

THE TEAM: Managing Director Karen McAvoy Publication Director Jacqui Fairley | RoI Consultant Mairead Reid Managing Editor, Print & Digital Adam Hassin Editorial Diane Day and Denise Maguire Head Designer Julie Anne Guiney | Design & Digital Jo Wilson Accounts Michelle Owens Photography Gordon McAvoy | Printed by W&G Baird

CONTACT US: The Forge, 13b Lisburn Road, Moira BT67 0JR T: Moira: 028 9261 2990 T: Dublin: 01 696 8319 E: phini@kmpltd.co.uk www.plumbingmag.com

@plumbingmag

Plumbing & Heating Magazine is published on a bi-monthly basis and distributed throughout Northern Ireland and the Republic of Ireland on a controlled circulation.

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PLUMBING & HEATING MAGAZINE | 3

NEWS

SUPPORTIVE POLICY WOULD HELP BOOST THE INDUSTRY

Staff from Flowair and Hevac prepare to welcome customers to the recent breakfast mornings.

HEVAC STARTS THE DAY WITH FLOWAIR BREAKFAST MORNINGS

The construction industry – including the plumbing and heating sector - can generate 75,000 jobs, create 25,000 houses per annum and deliver infrastructure projects worth over €26billion, if a supportive policy framework is in place, the CIF’s annual conference has heard. CIF President, Michael Stone, stated, “This year the construction industry has been tasked with ‘Rebuilding Ireland.’ It’s clear the Government recognises again that our industry and the progress of the Irish economy are intertwined. Construction is critical to this country’s growth and job creation. For every 10 jobs in construction, another four are created indirectly - meaning we support over 190,000 jobs in Ireland in communities throughout the country. The conference’s theme, ‘Constructing Ireland 2027’, focused on how the Irish construction industry will shape Irish society in the coming decade. W: cif.ie

Hevac recently hosted two successful breakfast mornings to showcase the exciting range of Flowair products available at Hevac. The company’s branches at Cork and at Naas Road in Dublin were the venues, where visitors were able to find out more about products such as fan heaters and air curtains from the Flowair range. T: Paul Devereux, Hevac on (RoI) 01 419 1919 or (NI) 00353 1 419 1919 E: pauldevereux@hevac.ie T: David Doherty, Hevac. (RoI) 086 833 2141 or (NI) 00353 86 833 2141 E: daviddoherty@hevac.ie W: www.hevac.ie The team from Kirby Group Engineering are presented with their National Q Mark Award.

NATIONAL Q MARK AWARDS FOR TWO IRISH COMPANIES Two Irish companies have been hailed as ‘champions of business excellence’ by the EIQA (Excellence Ireland Quality Association). Kirby Group Engineering, based in Limerick, and Dublin company, McGrattan and Kenny have been named as Best Engineering Company in Ireland for Quality Management Systems at this year’s National Q Mark Awards. A leading provider of high-value, multi-disciplinary engineering services in Ireland, UK and Europe, Kirby delivers mechanical piping, HVAC, electrical and instrumentation, electrical transmission and distribution, turnkey solutions, design and engineering services. McGrattan & Kenny is also a leader in its field, providing building services nationwide to the industrial and commercial construction sectors, with a wealth of expertise and a track record for completing projects on time and within budget. W: www.qmark.ie

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NEWS

FINALISTS ANNOUNCED FOR THE 2016 SUSTAINABLE ENERGY AWARDS

ON THE ROAD WITH THE SANBRA FYFFE DEMO VAN Following hard on the heels of its successful roadshow in Northern Ireland, the Sanbra Fyffe demo van has been visiting a number of venues in the Republic, with more scheduled. The specially designed demonstration van is fitted with a complete operational Instantor Press System, the company’s newly launched range of multi-layer pipe and press-fit fittings. The range is NSAI certified, and available in sizes from 16mm upwards with a 10-year guarantee on the system and 50 years on materials. Sanbra Fyffe’s complete range of Tucson plumbing and heating products are also being

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demonstrated, and includes A-rated circulating pumps, booster pumps, motorised valves and expansion vessels. The road tour began in Dublin and has since visited up to 40 builders’ merchants all over the island of Ireland, and at every destination there is a competition for visitors to win one of three giveaways being held on the day. Dates and merchants are still being added to the schedule so, to find out where they are off to next, contact Sanbra Fyffe. T: (RoI) 01 842 6255 or (NI) 00353 1 842 6255 E: sales@sanbra.ie www.sanbra.ie

The Sustainable Energy Authority of Ireland (SEAI) has announced the finalists for this year’s Sustainable Energy Awards which encourage and reward excellence in energy management. The awards, organised by SEAI and sponsored by Enprova, include nine categories: large and small business, community, public sector, innovation, research, leadership, buildings and design. This year, Abbott Ireland, Aurivo, Johnson & Johnson (J&J) and Musgraves have been shortlisted in the Leadership category. The four finalists have demonstrated extraordinary leadership and ambition in advancing sustainable energy in their organisations and communities over a prolonged period. The winner of the Leadership and other categories will be announced at a gala event on November 3 in the Royal Hospital Kilmainham, Dublin. W: www.seai.ie/energyawards

BIFM IRELAND NORTHERN BRANCH LAUNCHES 20TH FM SUMMIT

Pictured at the launch of 20th FM Summit are (from left), Wilton Farrelly, Chair of BIFM Ireland’s Northern branch; Pat Gaughan, BIFM Ireland Region Chair; and BIFM, CEO, Ray Perry.

The British Institute of Facilities Management (BIFM) Ireland Region officially launched its 20th FM Summit at Parliament Buildings, Stormont. Guests at the launch event celebrated the summit’s milestone and learned about this year’s theme ‘Workplace partnerships – Rethinking FM’. The 2016 BIFM Ireland FM Summit, in association with OCS and Aramark, takes place on Friday, November 25 at Croke Park, Dublin, and features innovative talks delivered by specialist speakers, exhibitions demonstrating the latest cutting-edge FM services and excellent networking opportunities for those working in FM and with a business interest in FM. For further information and to book tickets visit the BIFM website. W: www.bifmireland.org.uk

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COVER STORY

THE LOGIC SYSTEM IE FROM IDEAL BOILERS PROVIDES A DEPENDABLE AND EFFICIENT SOLUTION FOR A WIDE VARIETY OF SEALED DOMESTIC SYSTEMS…

The best just got better H

igh HARP (SEDBUK) efficiency rated, and easy to install, the Logic System IE range of appliances from Ideal provides a simple and reliable solution for a wide variety of sealed domestic systems. Ideal Boilers, part of Group Atlantic, has been manufacturing home heating solutions in the UK for over 100 years and the company’s award-winning Logic range was first launched in 2009. By 2014, over one million Logics had been installed in homes across the UK and Ireland and that same year saw the Logic range receive two prestigious UK awards - Good Housekeeping Reader Recommended status and the Product of the Year Award in the Household Boiler category. The Good Housekeeping award saw the Logic range tested by 250 consumers, all of whom had Logic boilers installed in their own homes. The range received praise on performance, ease of use, overall acceptability and overall propensity to buy or recommend the product. As part of the Product of the Year award process, 11,941 members of the public took part in research conducted by leading market information group, TNS, and the Logic was voted the best household boiler. Consumers were particularly impressed with the Logic because it “helps to reduce energy bills”, has “high efficiency and is simple to run” and needs “minimal maintenance and is ecofriendly”.

MADE FOR IRELAND Ideal’s award-winning Logic range features the Logic System IE boiler - designed to address

Northern Ireland: T: Ian Anderson on 07809162763 – E: Ian.Anderson@idealboilers.com www.idealboilers.com

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COVER STORY

the specific needs of Irish installers; namely a low system pressure market. Benefits of this system include being an A-rated appliance on the Sustainable Energy Authority of Ireland HARP (Home-heating Appliance Register of Performance) database and, being easy to install, it provides a simple and reliable solution for a wide variety of domestic systems. It includes a water flow sensor, fitted into the internal flow pipe assembly, to eliminate nuisance lockout and permit operation at low system pressures. The range is available in a choice of four outputs (15, 18, 24 and 30kW) and boasts a lightweight design, concealed connections at the base and no compartment ventilation requirement, which means it can be conveniently fitted out of sight in a standard kitchen cupboard. Siting and installation are simple and hassle-free through a simple telescopic flue option, push-and-clip flue turret connections, and a wide range of alternative fluing solutions. The Logic System IE is fully modulating down to 4.8kW, includes boiler frost protection, half-inch gas connection, precommissioned gas valve, and comes with a five-year parts and labour warranty as standard. Weather compensation kits are also available for added efficiency. It has a digital display and simple diagnostics, making problem-solving easier for householders and installers alike.

Ideal’s Logic System IE boiler has been designed to address the specific needs of Irish installers. screen and fewer components - so less parts to service. A new wireless programmable room thermostat was made available in August, and internetenabled touch controls will be out in December. The award-winning Logic range is already the UK’s fastest selling boiler over the last seven years, with 1.5 million units installed. The new range promises improved reliability, exceptional energy efficiency, plus flexible warranty options. “We’re very excited about our new Logic range,” said Adam Foy, Ideal’s Head of Product. “We’ve listened to heating engineers and end-users, and what our design team has delivered is an impressive and comprehensive range. “The new boilers are even more reliable, easier to install and simpler to operate - three key factors for social landlords. We’re confident that the Logic will continue to be Ireland’s number one selling boiler.”

NEXT GENERATION The impressive next generation of the Logic range was launched in July, following extensive feedback from Ideal’s loyal installer base. The company talked to heating engineers at workshops, training courses, and via online surveys to ask one simple question: “How can we improve the already successful Logic range?” Customers called for: • Lighter boilers • Simplified customer operation • Further improved reliability • Visible pressure gauges • Simple service • Improved controls and interface Ideal’s award-winning designers incorporated all of these requests into the improved Logic range. The new features include a lighter boiler (by approximately 3kg), a backlit full-size LCD or dot matrix

INSTALLER BENEFITS Ideal Boilers also offers installers rewards and business support tools to help them build their customer base via the most rewarding installer loyalty schemes in the industry. Installer Connect offers installers up to €30 in reward points for every boiler they install and register, which can be redeemed against anything an installer would like. It also offers access to an online Marketing Toolbox, where reward points are worth double value when redeemed against marketing materials and workwear, easy warranty registrations, and a free online profile on the ‘Find an Installer’ section of the Ideal Boilers website, to help installers promote their business. W: idealheating.ie or installerconnect.com/ie

CASH REWARDS FOR THE BOILERS YOU INSTALL

FREE ONLINE MARKETING TOOLBOX

FREE ONLINE WEB PROFILE

INSTANT WARRANTY REGISTRATION

SERVICE REMINDERS

EARN REWARD POINTS

Republic of Ireland: Davies, 150 Harmonstown Road, Raheny, Dublin 5, Ireland. T: 01 8511700 www.davies.ie

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PLUMBING & HEATING MAGAZINE | 9

ER SE TOM RV US I C

• PLUMBER S

WINNER

CHANT O ER F ’M

EAR BES T EY TH

Replacement parts and controls….. just part of what we do • Mi Spares unique product identification system available to all our customers. • Heating spares • Commercial spares • Domestic and commercial controls • Oil and LPG • Shower spares

Our unique product identification system available to all our customers. Ask at trade counter for more details. www.mispares.com

• Dedicated spares distribution centre VISIT US

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NEWS

Victoria Scott of Safe Gas NI (right) at the top of Ben Nevis.

FINTAN’S FASTEST LAP IS A WINNER

The group, including Victoria Scott of Safe Gas NI, make it to the top of Ben Nevis.

SAFE GAS NI’S VICTORIA CONQUERS BEN NEVIS FOR AUTISM NI Victoria Scott of Safe Gas NI Ltd has completed a charity group mountain climb to the top of Ben Nevis, helping to raise over £30,000 for Autism NI. The fundraising monies will go directly into the charity’s family support service which helps families and individuals with Autism, and will help run 20 support groups across Northern Ireland, deliver a number of workshops to newly diagnosed parents/ carers and run an advice line, which is the first point of contact for newly diagnosed parents/carers. Recounting her experience, Victoria said, “When we set off on the 17th September,

we totally underestimated the Ben Nevis Mountain. It was long, painful and exhausting, but worth every ache. What an amazing experience we had. We met some incredible people and new friendships were made right from the very first bus journey in Scotland. “The leaders honestly don’t get enough credit for what they do - there are just not enough people out there helping support this charity. So, if you are a business that’s wants to support a worthy charity, then Autism NI is the one for you.” W: www.safegasni.com or www.autismni.org

Fintan Murray has won Plumbmaster’s Fastest Lap Competition at the Plumb Power Heat Light Expo in the Titanic Exhibition Centre. Competition was fierce at the stand, with even Plumbmaster’s own version of the Stig turning up, but Fintan claimed the top spot on the leader board with a fastest lap time of 01:29.704. Fintan collected his prize of a £250 credit note from Paul McDowell of Plumbmaster’s Lisburn branch. W: www.plumb-master.com

Paul McDowell, Sales Manager at Plumbmaster, (right) congratulates Fintan Murray on winning the company’s Fastest Lap competition at the Plumb Power Heat Light Expo in Belfast.

CHANCE TO WIN A NEW VAN FROM GRANT Grant is giving installers the chance to win a new set of work wheels with a Volkswagen Transporter van. Simply return a copy of a paid invoice and boiler serial number to the service department at Grant Engineering to enter this great competition. Closing date is June 30, 2017 and you can enter as many times as you like! Grant has also been continuing to get out and meet customers and the company recently welcomed attendees of the 85th National Ploughing Championships to its mega-sized marquee, stocked with the manufacturer’s full range of highperforming boilers. The event, which took place in Tullamore, Co Offaly, is Europe’s largest outdoor exhibition and agricultural trade show. Over 280,000 people attended this

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year’s event, with many stopping by to meeting the Grant team and enquire about their leading range of efficient heating solutions. They were able to view Grant’s new products, including the Grant VortexBlue Max and the award-winning VortexAir hybrid. Founder/Director of Grant Engineering, Stephen Grant (centre) pictured with staff at the Grant Engineering Stand during the National Ploughing Mark Eccles, Grant Championships. NI, said, “As always, we had a terrific time across the country and farther afield.” exhibiting at the National Ploughing To keep up-to-date with the latest Grant Championships and were able to discuss NI news, follow @mygrantni on Twitter heating tips and solutions with hundreds and like Grant on Facebook at of home and business-owners from www.facebook.com/myGrantNI

PLUMBING & HEATING MAGAZINE | 11

CASE STUDY - SHERIDAN M&E

Eddie Allan, Sheridan M&E, surveys the Powrmatic NVS condensing gas suspended unit heater, installed at the new Smyths Toys in Newtownabbey.

The Powrmatic NVS condensing gas suspended unit heater, installed at the new Smyths Toys in Newtownabbey by Sheridan M&E.

AGENTS FOR POWRMATIC PROVIDE THE PERFECT SOLUTION FOR NEW NEWTOWNABBEY STORE WITH THE INSTALLATION OF NVS CONDENSING GAS SUSPENDED UNIT HEATERS…

Smyths Toys installation is child’s play for Sheridan M&E

Models available • NVS F - Axial Fan Crossflow Units • NVS C - Centrifugal Close Coupled

here was no kidding around when Sheridan M&E was tasked with installing a heating system at the new Smyths Toys store in Newtownabbey. The experienced M&E company completed one of only two projects in Northern Ireland that have used Powrmatic NVS condensing gas suspended unit heaters – a fact that again cements the company’s relationship with one of Europe’s leading manufacturers of industrial and commercial heating equipment and bespoke ventilation equipment. “We are the main agents for Powrmatic in Northern Ireland and we are delighted to have been involved in another scheme that showcases the many benefits of using this high quality range of products,” explained Eddie Allan, Sheridan M&E. “Being one of only two projects in Northern Ireland to install these suspended unit heaters was quite unique, but we are a highly experienced company and this was a straightforward installation.” “In such a large space as this, it can be difficult to find the right balance between heating and cooling but the Powrmatic

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NVS OVERVIEW

range is all about delivering energy efficiency. From our perspective, the fact that these units are easy to install is another bonus.” This project highlights the high standards that Sheridan M&E deliver. The Sheridan name has been synonymous with heating since 1968 and the company offer the complete package – from the initial survey and design of a system through to the installation (including electrical and mechanical works), commissioning, service and repair. Eddie added, “Our highly trained and experienced engineers can install and maintain your system to the highest standard. We are certified with Gas Safe, OFTEC, NICEIC, Safe Electric, Safe T Cert, Phoenix Gas and Construction Line, so we are committed to meeting the highest possible standards.” Sheridan M&E Ltd T: 028 9074 9318 M: Eddie Allan on 07803 211720 E: eddie@sheridanme.com www.powrmatic.ie www.powrmatic.co.uk

Fan Units • NVS D - Ducted Heat Module (no fan) Installer friendly • Horizontal wall exit flue discharge option (no roof work) • Fan assisted flue that can be room sealed • Axial fan versions configured for crossflow applications • Centrifugal fan and duct heater (no fan) options Caring for the environment • High efficiency - fully condensing • All models ECA approved (Excluding NVS30) Peace of mind • More than sixty years’ experience in warm air • Two year parts and one year labour guarantee • Ten year sliding scale time related combustion chamber/heat exchanger warranty

PLUMBING & HEATING MAGAZINE | 13

MERCHANT NEWS

Alan Wright, Managing Director of Bassetts, (front left) is welcomed to Clady Plumbing Supplies by John Mackle (front right) and Seamus Mackle (centre), along with the branch’s staff.

THE ADDITION OF THE COMPANY’S 15TH BRANCH MARKS THE CONTINUATION OF A STRATEGIC INVESTMENT RIGHT ACROSS THE NETWORK…

Bassetts announces acquisition of Clady Plumbing Supplies

assetts has acquired Portglenonebased Clady Plumbing Supplies, Mid-Ulster’s oldest plumbers’ merchant, and expanded the company’s branch network to 15. The addition of the well-respected Clady Plumbing Supplies marks yet another significant investment by Bassetts. Recognised as a NI and GB leader in the sector, Bassetts has experienced continued growth which has enabled investment of over £500,000 in its Northern Ireland branches in the past 12-18 months. This includes the opening of a new ‘showroom only’ branch in Boucher Crescent. Work on the company’s L’Derry, Coleraine, Omagh and Dungannon branches has been completed, while an upgrade to its Portadown showroom is currently ongoing. The acquisition of Clady Plumbing, which employs 11, is part of the company’s continued expansion strategy driven by continued growth across a range of product areas. Tile sales are also on the up, with Bassetts experiencing significant growth and selling nearly 250,000 tiles

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since the start of 2015. The company is also perfectly positioned to benefit from the fact that Northern Ireland home-owners are spending approximately 150% more on bathrooms than a decade ago and that the market continues to grow. Bassetts’ Managing Director, Alan Wright, commented, “The acquisition of Clady Plumbing is part of our continued strategy to bring our first-class customer service, innovative product line and knowledge to meet the needs of customers in all areas of Northern Ireland. “This highly respected Mid-Ulster business will benefit from investment in the coming months and, with a great team in place, we are confident it will experience the same growth that continues across our network of branches.” He added, “Eight to ten years ago, our customers were spending around £1,500 on a bathroom. In 2016, the average spend is approximately £4,000, which is reflected by our growth over the last decade and extensive offering of products.

“With the UK bathroom market predicted to grow 14% by 2019, and solid plans in place for additional growth and development for Bassetts through continued investment in 2016, the future is looking bright.” A strong focus on superior design, innovation and cutting-edge technology, alongside its commitment to adapting to the ever-changing needs of customers, has been key to Bassetts’ achievements over the past 35 years. A prime example is the Bassetts Visualiser, Northern Ireland’s first interactive touchscreen software that allows customers to choose from hundreds of wall and floor tiles to easily create the perfect look in their dream bathroom. Bassetts currently employs over 100 people, with branches in Bangor, Belfast, Coleraine, Downpatrick, Dungannon, Lisburn, Greencastle, L’Derry, Mallusk, Newry, Portadown and Omagh. The acquisition of Clady Plumbing will bring the company’s branch network to 15 in Northern Ireland. T: 028 3833 9438 W: www.bassettsonline.com

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CLADY BRANCH

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MOBILITY TECHNOLOGY

TRADESMEN CAN MAKE A MAJOR DIFFERENCE TO THEIR TURNOVER - AND PROFIT - BY MAXIMISING USE OF A LOCAL RESOURCE…

Local solution to delivering adaptations

uilders and plumbers looking to deliver effective bathroom/toilet adaptations can benefit from the support offered by Clos-o-Mat, Europe’s largest manufacturer of assistive toilet technology for disabled and elderly people. Approximately 1/4m people in Ireland are disabled; over 65% have ‘a lot of difficulty performing everyday activities’, and 15% specifically itemise difficulty with going to the toilet by themselves. “Our service includes site surveys, home demonstrations, and sales support,” said Regional Manager for Ireland, Andrew Smyth. “Anecdotal evidence shows that customers are more likely to listen to their tradesperson, and heed their advice, than the advice given by family or even relevant professionals. If someone is adapting their bathroom, or refurbishing it, there’s an opportunity to upsell and give them better value at the same

time. Changing a conventional WC for a wash and dry toilet, for example, gives them better hygiene and ensures that should their health/ mobility deteriorate, their loo at least is already accessible and can accommodate their needs. “Its higher unit price means you make more money - and not just on the original sale, but subsequently when you add accessories, as the user’s needs change with time.” Clos-o-Mat’s Palma Vita is a brand-leading wash and dry toilet that can be tailored, via a range of accessories, to individual requirements, at initial sales point and subsequently. It is complemented by a range of accessible bathroom fittings, including toilet lifters, hoists, and shower seats, all of which Andrew can advise on to help expand and close the sale. T: +44 (0)161 969 1199 or Andrew Smyth on +44 (0)7525 669485. W: www.clos-o-mat.com

“Our service includes site surveys, home demonstrations, and sales support.”

IS YOUR CLIENT MAKING AN INSURANCE CLAIM? Refer PCLA and receive a referral fee if the claim is successful!

NO.1

SHOWER LEAKS • BURST PIPES • FLOOD/STORM DAMAGE • FIRE/SMOKE DAMAGE • THEFT • OIL LEAKS ETC

ACHEIVE YOUR FULL ENTITLEMENT RoI Contact CALL PETER T: 087 6165435 www.pcla.ie

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NI Contact CALL GREG T: 07795 374150 www.pcla.ie

THE PLUMBERS CHOICE

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LOSS ASSESSMENT

“PCLA is offering to pay a referral fee of 10% of its fee, nett of VAT, to the plumber.”

Neal Herr, PCLA Director, recently met with customers at the Plumb Power Heat Light Expo at the Titanic Exhibition Centre Belfast.

EXPERIENCED LOSS ASSESSORS, PCLA, OFFERS A REFERRAL INCENTIVE TO PLUMBERS ACROSS IRELAND…

Earn a referral fee with PCLA

lumbers are often a first point of contact when home-owners experience problems with leaks or floods and, as such, are in a good position to offer referrals to loss assessors. If you find yourself in this position, then Property Claims Loss Assessors Ltd (PCLA) is offering to pay a referral fee of 10% of its fee, nett of VAT, to the plumber. “Over 60% of our claims are caused by water damage, and plumbers are often first on the scene when a problem occurs,” said PCLA Director, Neal Herr. “We operate across the island of Ireland and work with a number of plumbers in both Northern Ireland and the Republic of Ireland. We are delighted that they feel they can recommend our services and we can assure them we operate to the very highest standards. “We had a case recently where the insurance company declined a claim for dry rot, stating that it had being going on too long as a result of a gradually operating cause. We were asked to assess the claim by a plumber who had replaced the cistern hold-down bolts, which had gradually rusted and leaked over time. We argued on behalf of our client that the original cause was the leak of water and that, in the policy, leaks of oil excluded ‘wear and tear ‘ and ‘gradual operating causes’ but not water leaks. Our client had been left with a lot of damage over and above his own

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original claim. We reassessed and got our client his full entitlement.”

EXPERIENCE PCLA was founded in June 2015 by Peter Mulvaney and Greg Smyth who, between them, have over 20 years’ experience within the insurance industry. With offices in both the Republic of Ireland and Northern Ireland, Peter and Greg also have a strong team working alongside them in order to make sure that every claim is dealt with quickly and effectively. “PCLA may be a new company, but it was spawned from another company, Property Claims Direct Ltd and all of the directors have 40 years’ cumulative experience with the previous company,” said Neal. “We are a company of engineers and surveyors who act on behalf of the general public when they’re making a property damage insurance claim. The company is dedicated to helping people who have suffered accidental loss or damage to their home or business receive the full compensation that they are entitled to from their insurance company as a result of this damage. “Our team deals with the insurance company on their client’s behalf by understanding the terms of the client’s policy, carrying out tests to find out exactly what can be claimed for, and negotiating the best possible

settlement as a result. All of PCLA’s team members have established excellent working relationships with many of the insurance industry’s loss adjusters over the years, meaning all claims are dealt with efficiently and with minimum time wasting.” T: (RoI) 01 562 0082 or (NI) 028 9521 2991 E: info@pcla.ie - W: www.pcla.ie

Why should a plumber refer PCLA? 1 2 3 4 5 6 7 8

PCLA pays a referral fee of 10% of its fee, nett of VAT, to the plumber. Plumbers are more likely to get more work on the claim. First survey is free. No claim too small. The money goes to the client first, after which the client pays PCLA 10% plus vat of the settlement. The client does not lose control of the claim as PCLA will not settle the claim without the client’s signature on an acceptance form. The PCLA team comprises engineers, building surveyors and certified insurance practitioners, as accredited by the Insurance Institute of Ireland. Fully regulated and compliant with The Central Bank of Ireland.

PLUMBING & HEATING MAGAZINE | 17

SHOWERS

REDRING INTRODUCES CLASS-LEADING FIVE-YEAR GUARANTEE ON SELECTRONIC PREMIER RANGE…

Premier care shower range from Redring

edring’s Selectronic Premier Care shower range now comes with a class-leading conditional five-year warranty. The UK’s number one care shower, which achieved the highest A class energy efficiency rating in line with the Energyrelated Products Directive, will be supplied with the warranty on new purchases, providing guaranteed performance and peace of mind to specifiers and end-users. The thermostatic shower has been popular in the care sector for over 25 years, due to its ability to deliver water at a constant and safe temperature. Large one-touch buttons offer easy control, and audio feedback allows all changes to be clearly communicated to the user. The smart data logger technology means that showering patterns can be tracked at all

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times to save energy and monitor usage, and a unique fault-finder system allows problems to be easily diagnosed and solved. The introduction of the five-year guarantee coincides with a new Selectronic product brochure, complete with full details of the range and an information leaflet to explain the benefits of Selectronic to carers and end-users. The new guarantee provides two additional years, above the existing three-year warranty and is conditional on the purchase being registered with Redring within 30 days, via the warranty card supplied in pack. T: (NI) 028 3833 7317 or (RoI) 048 3833 7317 E: marketing@glendimplexni.co.uk www.redring.co.uk

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CASE STUDY – VAILLANT

WHILE OFFERING SOLUTIONS THAT COMBAT WEATHER EXTREMES, STAFF AT THE BALLYMENA SHOP CAN ENJOY THE PERFECT LEVEL OF HEATING AND HOT WATER…

Outdoor Adventure in full control thanks to Vaillant

he owners of the Outdoor Adventures shop in Ballymena no longer need to worry about experiencing the cold that their customers regularly face after Vaillant put them in complete control of their heating following an installation carried out jointly by VGAS and Neeson Plumbing & Heating. Outdoor Adventure provides for all different levels of recreational activities, whether its dog walking, hiking or skiing but the shop was hit by a malicious fire that destroyed the heating system and a section of the shop. When owner Roy Smyth was looking at a new system to put in place, he not only wanted fast and effective heating but more control. Working with Jake Vangrove of VGAS and Ryan Neeson of Neeson P&H, they recommended a combination of the Vaillant ecoTEC 46kW Commercial ErP Boiler alongside the new vSMART heating control app. As Roy explained, the results have been immediate. “We are delighted with the new system,” he said. “We are based in a Listed building that dates back to around 1860, but despite the limitations we have an ultra-modern system that works so much better than what we had before.

Marking the installation of a new Vaillant ecoTEC boiler and the vSMART app are (from left) Jake Vangrove, VGAS, Catherine Russell, Vaillant, Roy Smyth, Outdoor Adventure, and Ryan Neeson, Neeson P&H.

“Bearing in mind that the old boiler had only been installed three years ago, we can’t believe the difference. Before, the shop was either too cold or too hot but now we have a happy medium. Using the vSMART app is so easy. I can even check the temperature of the shop while I’m sitting at home and adjust it if necessary.” From an installation point of view, Jake and Ryan are as equally as enthused. “The boiler more than meets the shop’s heating requirements to provide ample heat but adding in the vSMART app has made the real difference,” said Jake. “We found the whole system easy to install and after this success we have now recommended the same system for a large domestic house.” The Vaillant vSMART lets users control their heating and hot water anytime, anywhere from a single, easy-to-use app. Compatible with the entire range of Vaillant ecoTEC boilers, vSMART supports modulating heating and enhanced functions such as self-learning or automatic heating curve adjustment. Catherine Russell, Ireland Director of Sales for Vaillant, explained, “Every time your heating or hot water comes on vSMART

is learning. The user tells vSMART how they want their heating and hot water temprature and it will take care of the rest. From the moment vSMART is installed, it starts to understand the user’s heating needs. “For example, it makes a calculation based on its location, and the surrounding weather stations, to obtain the outside temperature for your property, all without the need for an outside temperature sensor. “While it offers a wide range of functions, the fact that the vSMART app is also easy to use is a real bonus, meaning you can connect to your heating anywhere you have internet connection. “On this project for Outdoor Adventure, being able to specify the right level of control was as important as specifying the right boiler. The intuitive nature of vSMART coupled with the highly efficient capabilities of our ecoTEC boiler proved to be the perfect solution.

Case study details... Client: Outdoor Adventure, 135-137 Church Street, Ballymena. Products installed: Vaillant ecoTEC ecoTEC 46kW Commercial ErP Boiler and vSMART heating control app. T: Catherine Russell, Ireland Director of Sales on 07767 377 670 Installation: VGAS – T: Jake Vangrove on 07890 022773 and Neeson P&H – T: 07766 740676.

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PLUMBING & HEATING MAGAZINE | 19

MERCHANT NEWS

NEW-LOOK PLUMBERS’ MERCHANT CONTINUES TO IMPROVE EVERY ASPECT OF THE COMPANY’S SERVICE WHILE ALSO PLAYING A PART IN ITS LOCAL COMMUNITIES…

Plumbmaster launches new website

ombining great service with competitive pricing, Plumbmaster continues to make its mark on the plumbers’ merchant sector in Northern Ireland as well as local communities. The recent launch of a brand-new microsite has further enhanced the service on offer from Haldane Fisher’s new specialist division for the plumbing and heating sector. Furthermore, the company has also been involved in raising money for various charities and supporting local community groups. The new website is the latest step in the drive to raise awareness of the new-look plumbers’ merchant. Detailing the wide range of brands stocked by the company, the website will also keep customers up-to-date with the latest special offers, news and events from across the branch network. All the former Haldane Fisher plumbing departments have now been completely rebranded as Plumbmaster. These nine branches across Northern Ireland and two on the Isle of Man all have their own dedicated trade counter, staff and delivery fleet, including a 40ft curtain side lorry. Yet the connection with Haldane Fisher has been enhanced to benefit Plumbmaster customers. Across all Plumbmaster branches, customers can now enjoy favourable trading terms on the entire Haldane Fisher product range. Eamonn McCarthy, Associate Director Plumbmaster, added, “As well as enjoying favourable terms on the products from Haldane Fisher such as timber, building materials and hand tools, we also offer highly competitive pricing and direct delivery for customers.

Ricky Kelly, Ladas Drive Plumbmaster Branch Manager, and Paul McDowell, Plumbmaster Sales Manager, are pictured handing over a table to Claire McConville, Community Support Worker, of the Walkway Community Centre in East Belfast.

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The new-look Plumbmaster website at www.plumb-master.com

“As a plumbers’ merchant connected to a builders’ merchant, we offer a unique service that provides our customers with even more.” “We have increased our stock levels across all the branches and we have a highly dedicated team at every trade counter. As a plumbers’ merchant connected to a builders’ merchant, we offer a unique service that provides our customers with even more.” In addition to improving the company’s service, Plumbmaster has also been playing its part in local communities. Plumbmaster and Haldane Fisher recently joined forces in Newry to take part in Macmillan’s World’s Biggest Coffee Morning, raising £700 for the charity. Plumbmaster has also presented a cheque

Ricky Kelly, Ladas Drive Plumbmaster Branch Manager, presenting a cheque for £200 to Alex Megarry, Energy for Children Charity Liaison Officer.

for £200 to Energy for Children Charitable Trust following a charity sweepstake during Euro 2016, while the popular Rothenberger promotion held during the Euros has also helped deserving charities and causes within the local communities near Plumbmaster’s various branches. Football tables used during the promotion have now been donated to local community groups. For details of your nearest Plumbmaster, the company’s product range and special offers, visit the new website at www.plumb-master.com

It was a packed house for Macmillan’s World’s Biggest Coffee Morning, hosted by Haldane Fisher and Plumbmaster in Newry.

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WORCESTER BOSCH CHARITY NIGHT

FUN-FILLED EVENT AS GUESTS PROVIDE GENEROUS SUPORT FOR MARIE CURIE’S WORK IN SUPPORTING PEOPLE LIVING WITH TERMINAL ILLNESS…

Charity night raises over £7,000 for Marie Curie

charity night run by Ray McClay, Regional Sales Manager, Worcester Bosch Ireland, has raised a staggering £7,250 for Marie Curie – and provided a great evening into the bargain. Over 180 people from the plumbing industry, along with family and friends, attended the event at Cooke Rugby Club in Belfast, to take part in a pub quiz and other

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lively entertainment by ‘Honey G McClay’. “Through family and friends, cancer affects most of us at some time in our lives,” said Ray. “This was a chance to raise some much needed funds to support the work of Marie Curie and I would like to thank everyone for their very generous support.” W: www.worcester-bosch.co.uk or www.mariecurie.org.uk

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SMART CONTROLS

The Wave smart control is the first of a new generation of Worcester controls.

Kevin Flanagan, Worcester accredited installer.

THE WAVE IS A SMART, INTERNET-CONNECTED PROGRAMMABLE CONTROL FOR CENTRAL HEATING AND HOT WATER WHICH CAN BE OPERATED USING A SMART PHONE OR TABLET...

Smart heating and hot water control on the go

he first of a new generation of Worcester controls to have an ‘intelligent conversation’ with your boiler, the Wave heating control system makes heating the home child’s play. Worcester accredited installer, Kevin Flanagan holds the honour of fitting more Wave Heating Control Systems than anyone else in the Republic of Ireland. Although a relatively new control on the market, both installers like Kevin and customers who are enjoying the benefits of the system in their home are quick to describe its advantages. “The Wave allows you to have full control of the boiler and all the time and temperature control that you would ever want from anywhere in the world,” said Kevin. “Basically, it’s a smart, internet-connected programmable control for central heating and hot water that talks directly to the boiler and adjusts heating output depending on the weather.” The system can be operated using a smart phone or tablet, and is extremely easy to install - all it requires is a low voltage

2-core wire connection between the control and the boiler. No power supply is needed as it takes power directly from the boiler. “If you programme it to work on the weather compensation set-up, the system will monitor the outdoor temperature in your area and the interior temperature of your house and adjust the flow of the boiler accordingly. In other words, the boiler will run cooler in warmer weather and warmer in colder weather,” explained Kevin.

The system can be operated using a smart phone or tablet, and is extremely easy to install.

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WAVE APP

The Wave is also simple to operate, using either its inbuilt touchscreen or via the Wave app. Users just need to download the Wave app to their compatible device (Apple or Android phone) to take control of their heating system from anywhere in the world where an internet connection is available. Every system comes with an installation and operating manual, and several helpful videos are also available to provide further detail on specific functions. “It’s important to keep in mind that you

can have either full manual control or full automatic control with this system,” said Kevin.

GEO-FENCING Another useful function the Wave boasts is its geo-fencing feature, which works off the GPS on a Smartphone. “With my odd working hours, I find this particularly useful,” said Kevin. “It allows the system to sense you’re at home, so it turns the heating on. If you leave the house and go out of range, after 20 minutes or so of leaving the house, the heat turns off. It means that you don’t actually have to set times if you don’t want to and it also results in energy savings.” Unlike several other smart heating controls on the market, the Wave can also programme the hot water settings. The system will also remember preferred programme settings to make these easily available and features a ‘holiday programme’, requiring just a start and finish date. T: Kevin Flanagan, Flanagan Services on (RoI) 087 272 0019 or (NI) 00353 87 272 0019 E: flanserve@eircom.net W: www.worcester-bosch.co.uk

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GAS AND GAS SAFETY

Update:

PLUMBING & HEATING MAGAZINE TAKES A CLOSER LOOK AT THE IMPORTANT WORK BEING DONE IN THE INDUSTRY TO ENCOURAGE GAS SAFETY INCLUDING A DECADE REVIEW OF THE GAS SAFE REGISTER IN NORTHERN IRELAND…

Ryan Burnison, City Gas NI, joins Claire Carson from Sortsy to educate customers on being Gas Safe in their homes this winter.

Sophie Jueno (4) and grandmother, Bernie Dunleavy, from Newtownards learn about gas safety from Spanner the Gas Safety Dog and Michael Jeffers, Phoenix Energy Services.

Have your say on the future of gas safety

as Safe Register is launching an in-depth report into the past, present and future for gas safety to be published next summer. The report, known as the ‘Decade Review’, will consider the opportunities and challenges faced across the industry since the Frontline Review[1] was published in 2006, as well as future gazing towards what the next decade may bring. Engineers are invited to voice their thoughts as part of the pan-industry review which will be the largest and most comprehensive study of its kind. There are many ways for engineers to contribute to the review, including through focus groups and online surveys. Scott Darroch, Project Director for the review, said, “As part of the Decade Review report, we are looking to speak with a wide range

of stakeholders from sole trader registered businesses, training and assessment companies, charities and national energy companies. “This consultation will help the team at Gas Safe Register shape, and continue to improve, the service we offer by giving us an in-depth insight into what the industry needs. In such a fast-changing industry that has seen many developments over the last decade, including new legislation and technology, the intent is for the Decade Review to be a useful report that the whole industry can turn to.” The process of gathering information for the Decade Review is now underway with all results to be captured by independent research agency Accent. Details on the different routes any interested parties can

The team of Gas Safe Registered engineers at CTS Projects helped spread the Gas Safe message.

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use to contribute will be announced shortly. Gas Safe Register aims to publish the results next summer.

GAS SAFETY WEEK The review follows on from the success of another highly successful Gas Safety Week in September which was again supported by the gas industry across Northern Ireland. Phoenix Energy Services was again involved and apprentices, Michael Jeffers and James Keane, hosted a regional roadshow of shopping centres to remind householders of key gas safety messages. Phoenix Energy Services Manager, Paul McKee, said, “We continue to support Gas Safety Week which provides Phoenix Energy Services with a great opportunity to raise the profile of gas safety and the benefits of natural gas. We also encourage gas users to have appliances checked on an annual basis using responsible, highly skilled, gas safe registered engineers.” Meanwhile, Sortsy teamed up with Tesco Northern Ireland and Sortsy accredited plumbers, City Gas NI, to host a number of awareness events and give away carbon monoxide monitors during Gas Safety Week 2016. Sortsy is the locally-developed app which connects consumers in search of trade services across Northern Ireland with skilled and reliable local tradesmen, via an innovative, easy to use smart phone app. Claire Carson, Junior Marketing Manager at

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GAS AND GAS SAFETY

UK’s reliance on gas makes fracking ‘a very sensible choice’

he UK’s dependency on gas to heat its homes makes properly regulated fracking one of the most logical choices for the future of its gas supply, according to a spokesperson for the country’s leading boiler manufacturer. Neil Schofield, Head of Government and External Affairs at Worcester, Bosch Group, believes the recent decision to allow hydraulic fracturing for shale gas in Lancashire has the potential to stabilise the country’s fuel demand for the long-term. Neil commented, “The reality of the UK’s energy infrastructure is such that over 85% of our homes rely on gas to provide heating and hot water, and this isn’t going to change any time soon. Through policies such as the Green Deal and Renewable Heat Incentive, the Government has tried and failed to encourage mass uptake of renewable technologies, leaving us needing to make

Sortsy, said, “As an organisation working with accredited Gas Safe engineers in Northern Ireland, and offering their services to our app users, we felt it was our responsibility to raise awareness of this ‘silent killer’ and educate our trade partners, consumer app users and the wider Northern Ireland public on how to be gas safe.” Ryan Burnison, Managing Director, City Gas NI, added, “Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. By taking care of your gas appliances properly you are taking care of your home and your family.” Warrenpoint-based CTS Projects also pledged support to help raise awareness of gas safety. Connaire McGreevy, Founder and Managing Director of CTS Projects Limited, said, “As one of Northern Ireland’s leading facilities management companies we urge householders, landlords and business owners with gas appliances to carry out an annual safety check on those appliances, using a Gas Safe Registered engineer. “We particularly encourage people across Northern Ireland to reach out to friends and family, be they elderly parents or a disabled neighbour, to ensure they get their gas appliances - along with their own - safe checked at least once a year. We would also highly recommend that approved carbon monoxide detectors are installed in households and businesses using gas.” www.gassaferegister.co.uk

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the best of what we have – which, in this case, is a hugely successful and accessible gas infrastructure. With this in mind, the decision to explore the viability of fracking has to be seen as a very sensible choice. “Our growing dependence on imported gas in recent years has been well documented, and leaves us in a vulnerable position both economically and ecologically. As long as it is well-regulated, the use of shale gas has the potential to secure our own energy provision while reducing the carbon emissions associated with import.” He added, “Sceptics will continue to voice their concerns over fracking and its possible implications, but we need to be realistic about the 26 million homes that will continue to need gas for decades. For the time being at least, fully regulated, safe and commercially viable fracking may well be the best option.” W: www.worcester-bosch.co.uk

Neil Schofield, Head of Government and External Affairs at Worcester, Bosch Group.

Aww now – ‘Frostbit boy’, Ruairi McSorley, has some great advice for winter

nternet sensation ‘Frostbit boy’, Ruairi McSorley, is back on the airwaves giving some ‘quare’ advice for home-owners in the run-up to winter. ‘The Mother’ wanted natural gas to keep warm and toasty in the colder weather and Ruairi waxes lyrical about firmus energy’s boiler scrappage deal. The initiative offers householders making the switch to natural gas £500 off their conversion – sure it will keep everyone from getting ‘frostbit’ this winter. Angeline Murphy, Marketing Manager of firmus energy, commented, “Ruairi is taking part in our radio campaign to inform people about the boiler scrappage deal. With a ‘quare nip in the air’ already, families may not know that boilers of around 15 years old are very inefficient and money spent on fuel for heating your home could be wasted. “The boiler scrappage deal offers

householders £500 cashback when they convert to natural gas from firmus energy. As we approach winter our customers can rest assured they will never run out of fuel as natural gas is piped directly to their home. Among many benefits, they also have an endless supply of instant hot water and a new high efficiency boiler with smart controls.’’ To find out more about the deal, visit www.firmusenergy.co.uk or contact firmus energy on 0800 032 4567.

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GAS AND GAS SAFETY

ADD VALUE FOR YOUR BUSINESS AND CUSTOMERS AS A CALOR HOME ENERGY INSTALLER…

Heat-up your business with Calor

oin the Calor Home Energy Installers Panel and benefit from a range of incentives for bringing successful leads to your local Calor sales representative. These include incentives for switching customers from oil to gas, new build installations, boiler upgrades for existing customers and gas appliance installations. The incentives go up to €250/£200 and can be easily claimed once jobs are completed. Calor offers installers the use of the Calor brand to help promote your business, as well as support through marketing, merchandise, branded clothing, van branding, and local advertising. A home-owner who switches to Calor will get a free high-efficiency gas boiler as part of their home energy upgrade. Alternatively, they can opt for 1,200 litres of free gas instead of the free boiler. Calor will also fix their unit cost of gas for the following 12 months after they sign up. T: (RoI): 1850 812 450 or (NI): 028 9045 5588 W: www.calorgas.ie

To join Calor’s panel of Home Energy Installers, follow these four simple steps: • Meet with a Calor sales representative and complete the installer application form. • Once completed and all is in order, a technical area supervisor will complete quality control inspections. • When approval has been met, you will be required to sign a Calor Installer Quality Charter. You will also attend a Calor installer training course, which will equip you with all you need to know about Calor safety standards, great switching offers for new customers, and the incentives available to you as a Calor Home Energy Installer. • You will now be added to the Calor Home Energy Installer Panel. You can start working on Calor installations and enjoy the advantages of partnering with one of Ireland’s leading LPG suppliers.

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GAS AND GAS SAFETY

AUTUMN 2016 IS A PARTICULARLY SIGNIFICANT TIME FOR FERROLI AS THE COMPANY ENTERS A NEW ERA IN ITS 61YEAR HISTORY...

Ferroli looks ahead with renewed optimism

ollowing its acquisition at the end of 2015 by Oxy Capital Italia and Attestor Capital, the Ferroli Group has begun a restructuring of the business that will deliver high-quality appliances, production processes and levels of customer service. For Ferroli UK, this means not only the continued development of the very popular Modena HE domestic boiler range, but also the prospect of new products, including domestic and commercial boilers, heat interface units, and the further development of a range of pellet stoves, produced by sister company, Cola Stoves. Ferroli’s UK Managing Director, Flavio Buccianti, commented, “After what has undeniably been a period of uncertainty for the company, we are now looking to the future with huge optimism and enthusiasm.”

Ferroli UK’s head office and warehousing facility will remain at the same premises in Burton-upon-Trent, but there are many changes taking place that will underpin the company’s repositioning in the HVAC industry as a leading supplier. The domestic boiler range has already seen a new addition this summer with the affordable i25 and i29 combi boiler, and next year a range of HIUs (heat interface units) is due to be launched. On the commercial side, the highly efficient and robust New Condens FS 300/600 Series floor-standing boiler, which offers impressive unique features such as the Al-Si-Mg heat exchanger, was also launched earlier this year. The commercial and industrial division will be expanding to bring many more innovative products to the UK market. The commercial

WIRELESS REPORTS FROM YOUR FGA TO YOUR MOBILE DEVICE.

Andy Dimond & Flavio Buccianti, Ferroli

boiler range includes class-leading floor standing, wall hung, steam and condensing models with outputs from 50kW to 19.5MW that combine very low NOx emissions with great turn down ratios. Boilers are not the only heating appliances that Ferroli supplies in the UK; last year the company introduced Cola Stoves to the UK market and now supplies a wide range of air and hydro pellet stoves and pellet boilers. T: (NI) 0330 205 0002 or (RoI) 0044 330 205 0002 E: sales@ferroli.co.uk W: www.ferroli.co.uk

SPECIALISTS IN THE REPAIR AND CALIBRATION OF TEST AND MEASUREMENT EQUIPMENT FAST EFFICIENT AND PROFESSIONAL SERVICE. FULLY TRAINED ENGINEERS AND SERVICE CENTRE IS EQUIPPED WITH THE LATEST CALIBRATION INSTRUMENTATION. HAMILTON GAS PRODUCTS LTD 2 Balloo Place - Balloo Industrial Estate - Bangor. T: 028 9146 1111 - E: sales@gasproducts.co.uk www.gasproducts.co.uk AUTHORISED DISTRIBUTOR AND CALIBRATION CENTRE FOR

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GAS AND GAS SAFETY

FLOGAS PROVIDES COST-EFFECTIVE SOLUTION TO ON-DEMAND WATER HEATING NEEDS OF DAIRY FARMERS…

Flogas - the cream of the crop

logas has proved its worth in the dairy farming industry by providing a County Antrim farmer with a more cost-effective solution to the problem of having hot water on demand essential for his operation. Lyle Mackey keeps a 100-strong dairy herd and milking parlour at his farm in Crumlin. Like many dairy farmers, he had been using a system of heating water by electricity, but this system was proving costly, as some of the heating had to be done on the electricity day rate rather than the cheaper night Craig Johnston (left) Flogas Sales Executive with rate. Despite water being Andrew Mackey, Dairy Farmer. heated overnight, it had to be reheated during the parlours are extended but the day to satisfy safety precautions in place to capacity of the water heater avoid the build-up of legionella bacteria. is not increased. As such, The solution was simple. A Greenspring this can lead to a shortage water heater from Worcester Bosch was in hot water, risking higher installed, and then piped to a Flogas LPG Bactoscan results, as was tank. The new heating system provides onexperienced at Mackey’s Farm. demand hot water at whatever temperature However, the need to keep these is required, determined by an easy-to-use Bactoscan results low and maximise the temperature controller that allows the water milk price has never been greater, and to be heated from anywhere between 37˚C the Greenspring Water Heater means that to 84˚C. The water heater is designed to heat adequate hot water is available for both up to a maximum of 84˚C, effectively killing parlour and tank wash. Furthermore, if any bacteria. While one heater can produce additional hot water is needed for mixing 140 litres of hot water in 10 minutes, the calf milk or for the vet to use, it is readily Greenspring water heater can be installed in available as and when required. multiple cascades of up to 12 units to deliver Installation was a simple, one-day higher volumes of hot water, where required. process and no day-to-day activities were With Mackey’s farm now heating water on interrupted while it was taking place, a demand, the increased efficiency in the new real bonus for the busy dairy farm. system directly translates into cost savings. “The system is tailor-made for the When compared with the economy price needs of a modern dairy farm and the of electricity per Kwhr, LPG offers potential excellent feedback we have been getting savings of up to 22% (based on energy from those who have made the switch prices of LPG and electricity at the time of is bearing this out,” said Flogas Sales the case study, January 2016). Against the Executive, Craig Johnston. “The primary daytime tariff of electricity, these savings benefit is, of course, the instant hot water have the potential to be much greater. on demand, but now all the farm’s needs This highlights the importance of considering are being met more cost-effectively than the capacity of existing hot water systems to with electricity.” cope with demand. In a lot of cases, milking

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Greenspring water heater from Worcester Bosch.

Results at a glance • On-demand hot water • Speed - 140 litres of hot water at 84°C in 10 minutes • Increased control over water temperatures – from 37°C to 84°C via a controller • Increased efficiency and significantly reduced running costs by 22% • No hot water storage costs throughout the day and night • Reduced carbon footprint and full control of the amount of hot water that is used. Contact Flogas for a free site visit T: (NI) 028 9073 2611 or (RoI) 041 9831 041 E: info@flogasni.com W: www.flogasni.com For information on Worcester Bosch water heaters T: (NI) John Savage on 07790 489573 or (RoI) Shane Smith 087 684 7158.

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CHIMNEYS & FLUES

Apartments at Malone Square, Belfast which have benefited from Dinagas+ flue system.

The Dinagas system provides a discreet design solution at the Annadale Embankment apartments building.

JOHN J. DOYLE LTD IS THE LEADING INSTALLER OF AN INNOVATIVE SOLUTION TO MEETING THE LEGISLATION COVERING FLUE ACCESS WITHIN MULTIPLE OCCUPANCY APARTMENTS...

Apartment block flue systems from John J. Doyle

eading chimney and flue specialist, John J. Doyle Ltd, has the ideal solution to meet the requirement for all new residential and commercial apartment blocks to comply with legislation BS 5440–1:2008 regarding accessible flue and ventilation systems for both condensing and noncondensing boilers. Fully CE tested, Dinagas is a shared system chimney for multiple boiler installations in apartment buildings from Dinak, one of the most trusted chimney specialist manufacturers in Europe. “We have already successfully installed this safe and convenient solution in a number of apartment buildings in Belfast, including The Bakery, on the Ormeau Road; the Annadale Embankment; and Stratfield House, Wellington Park Terrace,” said Managing Director, John Doyle. “The results and the feedback have been impressive.” Dinagas and Dinagas+ are collective flue systems that allow the simultaneous air intake and gas outlet of single room-sealed gas boilers in collective apartment buildings. They are adapted to individual outputs up to 35KW for boiler types C43 and C83. Dinagas+ comprises a stainless steel concentric chimney for the collective evacuation of sealed single gas positive pressure condensing boilers,

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while Dinagas Natural Draught is a stainless steel concentric chimney for multiple boiler installations in apartment buildings for room-sealed natural draught boilers without positive pressure.

BENEFITS Integrated by concentric flue modules with a male/female end-fitted system and a locking band, Dinagas+ is perfectly sealed. Its finishing terminal protects boilers from wind gusts, and all the edges have a safety end, avoiding risk of cuts during the material manipulation. It also has the advantage of using only one flue in the roof, and it is not necessary to place boilers close to an outer wall. The finished design of the Dinagas+ system is discreet and, at the same time, modern, bringing together functionality and architectural integration. The short terminal is particularly adapted for roof terraces over the chimney stack, and a supplementary stainless steel 316L/304 element has been designed for going through the framework after the last floor. The tilting possibility allows up to two diversions in a maximum height of 5m. Delivered in modular elements, the Dinagas system allows for the collecting air intake and gas outlet of up to 20 boilers and up to two boilers per level.

“Dinagas+ has many advantages,” said John Doyle. “It’s aesthetically pleasing and unobtrusive, which was particularly important on The Bakery as it is a Listed building. Only a fairly minimal amount of flue run is required, and there is no need to track the flue through the ceiling void. It also means there is no condensate pluming. “Many European countries, such as Belgium, prohibit the use of domestic flues exiting the front façade of any building. These carry the risk of flue gasses re-entering the building via an open window and are also not as aesthetically pleasing.” Dinagas products are stocked at John J. Doyle’s warehouse at 5 Duncrue Place, Belfast and can either be collected or delivered to your premises. T: (NI) 028 9024 7864 or (RoI) 048 9024 7864 W: www.johnjdoyle.com

Another successful Dinagas system installation, at Stratfield House, Wellington Park Terrace, Belfast.

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DINAGAS+ THE BEST Apartment flue system • No flues in ceiling voids • No condensate plumes on exterior • Aesthetically pleasing

For more information T: (NI) 028 9024 7864 or (RoI) 048 9024 7864 - E: sales@johnjdoyle.com 5 Duncrue Place - Belfast - BT3 9BU

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CHIMNEYS & FLUES

COOKSTOWN-BASED COUNTRY STOVES LETS YOU BUY STAINLESS STEEL FLEXIBLE FLUE LINER DIRECT FROM THE MANUFACTURER…

Quality, flexible flue liners from Country Stoves

ased in Cookstown, Country Stoves is the only manufacturer of flue liner in Northern Ireland. The company supplies flexible flue liner and chimney relining kits, with free delivery, right across the UK and Ireland, and is well-known and trusted for the quality of its products and customer service. “We genuinely believe that we make the best quality flexible flue liner on the market for the price, and we aim for 100% customer satisfaction,” said Director, Paul Byrne. Fluebay is an online trading division of Excel Plumbing Products NI Ltd, which manufactures twin-walled flexible flue liners. “If customers want to discuss their requirements, then we would urge them to give us a call as we want to ensure they get exactly what they need,” said Paul. Country Stoves Standard Grade 316 flue liners are suitable for most domestic wood burning stove applications. Boasting premier heat protection and a lifespan of more than 10 years, these flexible multi-fuel flue liners

are engineered using 316L stainless steel. The Premium Grade 904 range is recommended for ‘slumbering’ stoves (ie stoves that are kept overnight). This flue liner is made of a higher quality stainless steel than the 316 flue liner, and can last for more than 15 years. Both ranges are available in a variety of sizes, and are Class 1-engineered according to the British and European standards EN

1856 – 2 T450. Country Stoves also manufactures stainless steel twin-walled flexible flue liner from 100mm (for condensing oil boilers) to 300mm, and can supply pre-cut lengths of flue liner or specific lengths for those with particular requirements. T: (NI) 028 8675 8628 or (RoI) 048 8675 8628 W: www.mylovelystove.com

T: 028 8675 8628

MANUFACTURERS OF

FLEXIBLE FLUE LINERS AND CHIMNEY LINERS FOR OIL, GAS AND SOLID FUEL

E: info@fluebay.com

• 4inch - 14 inch • Grade 316 and Grade 904 • Stove Kits and Hanging Cowls

Opening Hours: Mon-Wed: 9am - 5pm Thurs: 9am - 6pm Fri: 9am - 4pm Sat: 10am - 1pm

• Chimney Relining Kits • Twin Walled Insulated Flue Pipes • Flue Accessories

6 Kilcronagh Business Park Sandholes Road Cookstown BT80 9HG

www.mylovelystove.com 32 | PLUMBING & HEATING MAGAZINE

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CHIMNEYS & FLUES

HEAT HERO HAS CHANGED EXPECTATIONS OF SOLID FUEL HEATING BY ALLOWING BOILER STOVES, COOKERS AND BACK BOILERS TO PERFORM MORE EFFICIENTLY...

Award-winning system is a real hero!

aunched to the market just over a year ago, the innovative Heat Hero system is already an award-winner, receiving a Commended Best Innovative Product at the Energy Show 2016, awarded by SEAI. Developed in Carrickmacross, County Monaghan, Heat Hero has changed expectations of solid fuel heating by allowing boiler stoves, cookers and back boilers to perform more efficiently. It is safe and easy to install with new boiler stoves, and is easily retrofitted to existing systems to turn every solid fuel heating system into a very efficient heating system. There are two options to choose from: T: (RoI) 042 9673 732 or (NI) 00353 42 9673 732 E: info@heathero.ie - W: heathero.ie

“Heat Hero provides safety, efficiency, and easy installation.”

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HEAT HERO DIRECT

HEAT HERO GRAVITY

• • • • • • • •

• • • • • • • • •

No need to change cylinder No need to dig up floors No need for heat exchangers Creates gravity, pressure and safety Fully open vented Compatible with all heating systems Very easily installed No electrics or moving parts.

Improves efficiency by up to 30% More hot water More heat to radiators Burns less fuel Improves all gravity systems Compatible with all heating systems Very easily installed No electrics or moving parts Eliminates all problems.

PLUMBING & HEATING MAGAZINE | 33

Market leading brands join forces with Plumb Centre

TRADE EXTRA PROMOTION

Heating and plumbing installers, if you buy these well-known brands then check out these rewards on your purchases from Plumb Centres nationwide.

Let Plumb Centre reward you this heating season with our exclusive Trade Extra Rewards 2016/2017 Promotion. in association with

F O R CA S H A N D AC C O U N T H O L D E R S

HOT TOPICS

hot topics

A really hot topic GARY PERRY, TECHNICAL DIRECTOR FOR ALTECNIC HIGHLIGHTS THE IMPORTANCE OF SERVICING TMVS...

he right mixing valve is not a matter of choice. The application chooses the valve you need but the challenge is identifying the risks in a given installation. Thermostatic Mixing Valves (TMVs) were developed in response to the need for water storage at high temperature to prevent contamination with legionella and other waterborne bacteria. This water is typically stored at around 60oC and that could cause life-changing injury or death if a shower, bath or other outlet discharged it directly onto skin. Altecnic is a market leader, providing TMVs in a number of forms, depending on the application and relevant legal requirement. The legislation is quite specific; Building Regulations require the supply of water to a bath, for example, to not exceed 48oC and the obligation for compliance falls upon the installer. To assist in the selection process, TMV2 and TMV3 accreditations were created to provide solid criteria for designing a system that ensures user safety. Altecnic was first to market with Caleffi’s Careflo, a TMV3 rated valve. Following on from this, Altecnic introduced the TMV2 accredited MixCal series, which is designed and manufactured in Europe by our parent company, Caleffi, again placing us at the forefront of compliance. TMV2 provides adequate protection in domestic environments, but for commercial or higher risk applications such as medical and care facilities TMV3 is the benchmark. These valves respond quickly by shutting-off water flow completely if the cold water supply fails or output temperatures exceed the desired level. Altecnic was the first to market with a TMV3 accredited valve. These valves are independently tested, verified and subject to ongoing checks by BuildCert. To meet and exceed the standards of

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both TMV2 and TMV3, Altecnic, together with Caleffi, introduced the innovative 5213 series of mixing valves. This means that engineers can now specify a single series of valves that will be compliant with the requirements of multiple applications.

SERVICE AND MAINTENANCE TMVs are clearly one of the most regulated areas of heating and plumbing componentry and should be serviced at least annually: 1. Check mixed water temperature. If a variance is noted from the target range, then the valve must be serviced. 2. Isolate and remove the valve. 3. Referring to manufacturer’s guidance, carefully open the valve to expose the thermostatic element, flow convertor and shuttle. 4. Remove, including any spring components, being careful to avoid damage. 5. Check and replace O-rings, lubricating before replacing. 6. Rebuild and fit serviced valve before returning to step 1. The growth of high-temperature water storage, especially solar or solid fuel heating, requires additional tempering protection. The Distribution Tempering valve Control (DTC) Scheme approves valves that are compliant with EN15092 and will reduce water temperatures to under 60oC. The Altecnic DTC approved 5218 series of valves, another first to market, reduces excessive temperatures from potentially uncontrolled heat sources, so that other terminal safety devices, ie TMV2 valves, can operate safely. If you are installing a hot water supply from a potentially uncontrolled source, where there is no other safety device, you should fit a tempering valve accredited to DTC to reliably bring the water into a safer operating

range. If you are installing a hot water supply, even replacing a bath or shower in a home, it should at least include a TMV2 mixing valve. When in doubt, especially where the infirm, elderly or very young may access the hot water output, recommend a TMV3 valve, even if they increase the cost.

Win With Altecnic! To enter the free competition email marketing@altecnic.co.uk with the answer to ‘Which accreditations does Altecnic’s 5213 Series of TMVs hold?’

A recent winner of an Altecnic tool kit was Aran McCory, pictured receiving his kit at Plumb Power Heat Light Expo in Belfast . Aran (left) is pictured receiving his new kit from Altecnic’s Mark Mogey and Chris Reilly.

PLUMBING & HEATING MAGAZINE | 35

OFTEC IRELAND NEWS

Update:

PLUMBING & HEATING MAGAZINE PROVIDES AN INSIGHT INTO OFTEC IRELAND’S WORK ON BEHALF OF THE OIL HEATING AND COOKING INDUSTRY IN NORTHERN IRELAND AND THE REPUBLIC OF IRELAND…

OFTEC defends future of home heating oil

Get your first year of solid fuel registration free OFTEC is offering 100 one-year solid fuel registrations free of charge on a ﬁrst-come, ﬁrstserved basis as part of its efforts in lobbying the Government to introduce mandatory registration. Applicants must have a valid solid fuel technical qualification (OFTEC/ HETAS or equivalent) verified by OFTEC before processing, and the

initiative will be on a first come, first served basis so don’t delay. For further information and/or application forms, call Sean McBride on 0872 417 041 or Norman Armstrong on 07540 502 304. Alternatively, call the registration team directly on 01473 626 298 or 01 864 5771.

Maintaining your oil tank Following a domestic oil spill which ran into the Threemilewater River in County Antrim in September, OFTEC is urging technicians to remind consumers of the importance of maintaining their oil tanks. This incident wasn’t a large spill and damage was minimal but the importance of oil tank safety remains key - from

containing and supporting oil tanks to tank location. A leak from a faulty tank could leave consumers with a clean-up bill running into many thousands of pounds, therefore technicians are encouraged to reiterate the long-term cost benefits of monitoring the condition of oil tanks.

OFTEC Ireland has been defending the use of home heating oil in homes. In response to an article suggesting that ‘Ireland must cut its dependence on oil’, the Irish Times published a letter submitted by OFTEC which reassured readers of the importance and efficiency of oil as a home heating fuel. OFTEC highlighted that the majority of homes in Ireland still use a standard oil boiler with efficiencies in the 60%70% range. A nationwide boiler replacement scheme supporting condensing oil boilers of 90% plus efficiency (similar to the successful scheme in Northern Ireland) would see a significant reduction in oil use, and a reduction in consumers’ fuel bills and emissions. OFTEC calculated that the scrappage scheme alone would remove 250million litres of oil annually from the demand side – a significant, not gradual improvement (as suggested in the initial article) and something the Energy Obligation Scheme should consider.

Industry unites for Carbon Monoxide Awareness OFTEC is once again working to raise awareness of the dangers of carbon monoxide throughout Ireland. During September, OFTEC supported the annual Carbon Monoxide Awareness Week in the Republic of Ireland; a safety initiative supported by public bodies and energy organisations. David Blevings, OFTEC Ireland Manager, said, “Carbon monoxide is traditionally associated with gas appliances. However, our technicians have noted there is very limited awareness in

Ireland of the risks posed by other fuels. “For example, research commissioned by Carbon Monoxide Awareness Week in Republic of Ireland has shown that only 50% of consumers were aware of the potential risk with oil heating, with an even lower awareness for coal at just 40%.” OFTEC was heavily involved in the 2016 campaign and raised important awareness of potential Carbon Monoxide risks from all fossil fuel appliances. This was achieved through numerous radio interviews across

the country, including a promotion of OFTEC’s safety message on RTÉ 2FM. OFTEC also raised the profile of the awareness campaign through local and national newspaper articles, including The Irish Examiner. For more information and carbon monoxide awareness advice, visit www.carbonmonoxide.ie

David Blevings, OFTEC Ireland Manager on T: 028 9186 2916 Sean McBride, Ireland Representative on T: 087 241 7041 www.oftec.org

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OIL TANKS

PIO RONAN, CARBERY PLASTICS, ECHOES OFTEC’S RECOMMENDATION THAT HOME HEATING OIL TANK INSPECTIONS SHOULD BE PART OF EVERY BOILER SERVICE...

Carbery Plastics - the fuel storage tank specialist

eating oil provides safe, clean, affordable and dependable home heating – all good reasons why more homes in Ireland choose heating oil than any other fuel. Oil tanks provide safe, secure storage of fuel for the home, and oil tank specialist, Carbery Plastics Ltd reports that a common enquiry from heating oil users is, ‘How long is the lifespan of my home heating oil tank?’ If a tank is not maintained, or has gone beyond its recommended lifespan, then there is a danger of it cracking, leaking or spilling, which may endanger health, devalue the property and damage the environment. Carbery Plastics recommends that when inspecting a boiler, you should also inspect the oil tank. As a leading manufacturer of oil storage tanks, with almost 40 years’ experience in

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manufacturing oil tanks, Carbery Plastics echoes OFTEC recommendations to install only plastic oil storage tanks that have been tested and confirmed to meet to European Standard EN13341. All Carbery Plastics oil storage tanks have been approved by the experts at OFTEC, carry an OFCERT licence, and conform to the requirements of European standards for oil tanks EN13341. The Carbery Plastics bunded ‘tank within a tank’ range of oil storage tanks provides additional security and peace of mind against leaks and spills. Both the Carbery Plastics’ single skin and bunded oil tanks range from 650 litres to 6,000 litres. T: (RoI) 023 883 3531 or (NI) 00 353 23 883 3531 E: info@carberyplastics.ie W: www.carberyplastics.com

When inspecting a boiler, you should also inspect the oil tank.

PLUMBING & HEATING MAGAZINE | 37

HEATING SYSTEM FILTERS

CLEAN AND EFFICIENT HEATING SYSTEMS GENERATING LOW CO2 ARE ESSENTIAL IN THE ENVIRONMENTALLY CONSCIOUS 21ST CENTURY, WHICH IS WHY ALTECNIC HAS INTRODUCED THE CALEFFI MANUFACTURED DIRTMAGIQ RANGE OF HEATING SYSTEM FILTERS…

DirtmagIQ fast-fit filtration M odern central heating systems are driven by high-technology boilers with small valves and components that are vulnerable to clogging and damage. DirtmagIQ is the solution as it is able to rapidly capture and remove debris as small as 0.05microns including magnetic, nonmagnetic debris and even air. DirtmagIQ is the installer’s friend, as it is both quick and easy to fit, thanks to its lightweight composite brass construction, with the ability to fit vertically, horizontally or even at 45o angles. Ideal for retro-fitting or confined spaces, the Dirtmag range includes an optional slip joint. This feature allows the DirtmagIQ to slide onto the pipe to locate before locking it into position. This means that the unit can be fitted close to boilers on the return, for maximum protection. Mark Mogey, National Sales Manager, Altecnic, commented, “Installers are constantly amazed by how quick and simple the DirtmagIQ is to fit, but when they see how quick and mess free servicing is, it’s a done deal.” Not only is DirtmagIQ fast to fit but it is also the fastest and cleanest system filter to service. With integral isolation valves, the unit can be easily made safe. The exterior MagBelt has a simple clip to remove it, releasing magnetic debris into the discharge chamber where non-magnetic debris filtered by the DirtSep chamber also collects. A full-bore discharge valve ensures quick, controlled evacuation of the chamber without mess. Mark concluded, “DirtmagIQ is so fast to fit and service that it’s the intelligent choice and it makes sense for the customer too, providing maximum protection for their new boiler.”

“Installers are constantly amazed by how quick and simple the DirtmagIQ is to fit, but when they see how quick and mess free servicing is, it’s a done deal.” Chris Reilly, Country Manager, Altecnic T: (NI) 07825 393 605 or (RoI) 0044 7825 393 605 - E: chris.reilly@altecnic.co.uk www.altecnic.co.uk

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CASE STUDY – BELMOND GRAND HIBERNIAN

Clever by design, the Myson KICKSPACE® fits neatly within a plinth unit, allowing for design freedom.

Myson’s KICKSPACE® created a warm interior space and provide the perfect heating solution for the Belmond Grand Hibernian.

KICKSPACE PROVES THE PERFECT SOLUTION TO KEEP PASSENGERS ON THE LUXURIOUS BELMOND GRAND HIBERNIAN ON TRACK..

All aboard with Myson

yson has helped to keep passengers warm on the luxurious Belmond Grand Hibernian train that toured across the Republic of Ireland and Northern Ireland over the summer. The local team worked closely with Antrim Electrical Mechanical (AEM) to design and supply the KICKSPACE® range into the latest famous train from Belmond. A number of Northern Ireland companies played a central role in the refurbishment, with Mivan carrying out the fit-out and AEM completing the M&E installation. When AEM required a bespoke heating system for this unique project, they turned to Myson for the solution. A closer look at KICKSPACE® shows why it proved the perfect fit for the Belmond Grand Hibernian train. Clever by design, the KICKSPACE® unit fits neatly within a plinth unit providing a fresh thinking, innovative heating solution. Where traditional radiators take up precious wall space and restrict design possibilities, the KICKSPACE® heater allows design freedom. It can be designed to be installed

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horizontally into recessed locations. It works by drawing room air over the heated fins of the unit heat exchanger and projecting warm air back into the room and is available in three different fuel types and control options. Alun Coulter, Regional Sales Manager at Myson, explained, “These are highly luxurious cabins so the requirement was for something that didn’t take away from the high level of finish in each cabin yet still matched the expectations of passengers in terms of control and comfort. “As it is ideal for creating a warm and welcoming interior space, KICKSPACE® proved to be the perfect solution. It is normally installed in kitchens but because it is an effective space saver it worked equally well for the Belmond Grand Hibernian. “It is not every day that you get asked to find a heating solution for a train and certainly not for such a prestigious and iconic name in rail travel. We have such a diverse range of products that we can meet most demands and, once again, we have proved that we can meet the challenge.” This certainly is a prestigious project for

Myson. Belmond operates some of the world’s most famous trains, including the Venice Simplon-Orient-Express and Belmond Royal Scotsman. The new Belmond Grand Hibernian train was transformed from a former Mark III Irish Rail from Irish Rail into elegant cars with interiors reflecting Dublin’s Georgian architecture and the Irish countryside. A ‘country house on wheels’, each carriage is unique in that it is named after a county on the island of Ireland and has its own colour scheme and carpets which incorporate that county’s traditional tartan. This ‘shimmering world of indulgence’ is Belmond’s seventh luxury train and offers all-inclusive, all en suite accommodation for up to 40 guests via two, four and six-night itineraries which included visits to Belfast, the Titanic Experience and an opportunity to golf at Royal Portrush. Other destinations included Killarney, Blarney Castle and the Cliffs of Mohar. T: Alun Coulter on (NI) 07766 730 684 or Sean Leonard on (NI) 07766 730 559 or W: www.myson.co.uk

PLUMBING & HEATING MAGAZINE | 39

CTS PROJECTS ASSOCIATES

• An unrivalled local level of service backed up by a national support network • Friendly, knowledgeable staff • Fast and efficient delivery service • Industry-leading brands

ER SE TOM RV US I C

WINNER

EAR BES T EY TH

The trade’s local plumbing and heating supplier

• PLUMBER S

CHANT O ER F ’M

Proud supplier to CTS Projects. Congratulations on 10 years in business from all at PTS.

www.ptsplumbing.co.uk NORTHERN IRELAND • BELFAST • DUNCRUE • ENNISKILLEN • LISBURN • DERRY • NEWRY

REPUBLIC OF IRELAND • DUBLIN Unit 1, Block K, Ballymount Industrial Estate, Dublin 1

T: 028 9027 1600 T: 028 9078 7700 T: 028 6632 3888 T: 028 9263 5330 T: 028 7130 6000 T: 028 3083 1340

T: 00353 (1)456 8530

CTS PROJECTS – 10TH ANNIVERSARY

OVERVIEW

Managing Director, Connaire McGreevy (centre) with the staff from CTS Projects.

FUTURE LOOKS BRIGHT FOR THE WARRENPOINT FACILITIES MANAGEMENT COMPANY AS NEW CONTRACTS AND A POSITIVE OUTLOOK PROVES THE PERFECT FOUNDATION TO BUILD UPON…

A decade of success for CTS Projects

s CTS Projects celebrates the company’s 10th anniversary the focus is very much on the future, rather than the past. In a relatively short space of time, the company has grown from a one-man operation to an award-winning industry leader. When current Managing Director, Connaire McGreevy, established CTS Projects in August 2006 his initial focus was on the renewables market. However, the company has continued to diversify into new areas, making the most of new opportunities. “At present, we are probably best described as a facilities management company,” explained Connaire. “We work extensively in the plumbing and heating sector and in all trades services as part of our building maintenance package. “We also have a development division

that includes land acquisition as well as the construction of social housing and commercial projects. This has proved difficult in recent years but we’re set to start our first development in the coming months.” This all points to positive times for the company and, if past history is anything to go by, then that will continue. When the renewables sector started to dwindle, CTS Projects focused on building maintenance, and the award of a contract for Dungannon District Housing Association not only gave the company the early boost it needed but also started a long-term relationship with the social housing sector that remains central to its success. The award of a similar contract in 2010 boosted the plumbing and heating side of the company and, from there, CTS Projects hasn’t looked back. In fact, unless it is to learn how to improve the company’s service,

looking back is not really something that CTS Projects does. “We have come through a couple of recessions and there is no doubt that it has been tough but I always believed in the business and that our partnership approach would be a success,” Connaire added. “Our ethos is all about partnership and we feel we are in the ideal position to listen to landlords and customers as well as manufacturers and suppliers to find the best possible solutions.” The company’s partnership approach is clear when you look at the 100-plus staff now employed by CTS Projects. “I believe that any company is only as good as its staff. We’re always trying to improve every aspect of our business and much of that starts with staff training. That’s our foundation for every aspect of the business.”

Unit A Milltown East Industrial Estate, Upper Dromore Road, Warrenpoint, Newry BT34 3PN T: (NI) 028 4175 2299 or (RoI) 048 4175 2299 www.ctsprojects.net

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CTS PROJECTS ASSOCIATES

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CTS PROJECTS – 10TH ANNIVERSARY

HEATING SYSTEMS

IMPRESSIVE KPI RATINGS COUPLED WITH WIDE-RANGING EXPERTISE PUTS CTS PROJECTS AT THE CUTTING EDGE OF THE INDUSTRY…

Customer service is at the heart of success

ustomer service is at the very heart of CTS Projects and the company’s heating systems service perfectly highlights this. The company specialises in delivering energy-efficient heating solutions to commercial and residential properties. With a dedicated customer survey team, installation team and rapid response team, CTS Projects has an all-round service that covers every demand. This dedication is one of the reasons why the company has an unrivalled KPI rating. The fact that CTS Projects is as proficient in the domestic and commercial sector as well it is with oil, gas, wood pellet boilers and solar thermal panel installations is another

plus point. The company utilises these skills across a range of sectors, including the social housing and office blocks. “From the first call through to completion we ensure that the client is looked after as quickly and efficiently as possible,” explained Connaire McGreevy, Managing Director. “In the social housing sector, everything is about the customer and, at every level, we are helping to improve someone’s life. “Given that a lot of the customers we are looking after are frail, elderly people or young families, we are providing a vital service. That is why it is important that, from that first phone call, our staff are positive and proactive.”

“We are always trying to identify ways of being proactive, rather than reactive.”

A regular focus on training and engagement with manufacturers, clients and customers also ensures the company remains at the cutting edge. “We are very much focused on partnership and we see our role as being the central hub that brings all these different elements together,” Connaire added. “We try to be ahead of the curve and, particularly in the social housing sector, where we are working with the latest technology. This is an exciting aspect of our work and one that will hold us in good stead as we move forward. “We are always trying to identify better ways of working and of being proactive, rather than reactive. Of course, if a boiler breaks down it is important that we have the systems in place to react quickly but, for us, it is just as important to find a way to avoid that breakdown in the first place.”

Unit A Milltown East Industrial Estate, Upper Dromore Road, Warrenpoint, Newry BT34 3PN T: (NI) 028 4175 2299 or (RoI) 048 4175 2299 www.ctsprojects.net

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CTS PROJECTS ASSOCIATES

MERCHANTS

MAIN SUPPLIER OF HEATING SPARES Congratulations to CTS Projects on their 10th anniversary

T: 028 9066 9444 E: enquiries@glenhill.co.uk www.glenhill.co.uk

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Supporting you and your business. Mercedes-Benz Truck & Van (NI) 47-49 Mallusk Road, Newtownabbey, BT36 4PJ Tel: 028 9009 8613 E: info@m-btruckandvan.co.uk www.mbtvni.co.uk

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CTS PROJECTS – 10TH ANNIVERSARY

EVOLUTION

Discussing a new project on site.

CTS Projects Managing Director, Connaire McGreevy.

THE SUCCESS OF WINNING A £77.6MILLION NIHE CONTRACT GIVES THE COMPANY THE CONFIDENCE TO PLAN FOR THE FUTURE…

Continuing evolution keeps CTS Projects ahead

TS Projects Ltd is a company that is in a perpetual state of forward motion and evolution. When founder and current Managing Director, Connaire McGreevy, started the company the initial focus was on renewables. That progressed into plumbing and heating and then to building maintenance – both of which remain an integral part of the company. Adding to this is the company’s development

division, with a portfolio of housing and property developments that stretch across the island of Ireland, including land acquisition, social housing and commercial projects. CTS Projects has even diversified by opening a craft beer brewery – Mourne Mountain Brewery – which is actually based in the first unit that Connaire McGreevy worked from when establishing CTS Projects.

Celebrating four new Housing Association contract wins are (from left), Andrew Lamont, Triangle Housing; Stephen Woodrow, Fold Housing Association; Connaire McGreevy, CTS Projects; Sean McGrath, Alpha Housing; and Scott Thompson, Habinteg Housing Association.

Yet amongst all this diversification and change the company remains committed to delivering first-class customer service and, if any proof was needed that this is being matched, it can be seen in the number of recent contract awards. The biggest of these is the £77.6million contract over a 10-year period with the Northern Ireland Housing Executive which has led to CTS Projects doubling the size of its workforce and opening a new office in Lisburn. “We are proud to have won this Housing Executive contract,” said Connaire. “This provides us with a stable foundation for the future and that will allow us to expand with confidence. In addition to the creation and safeguarding of 70 jobs, one of the big positives is that we will now be taking on new apprentices. This is something that we see as vitally important to the future health of our industry and something that we are committed to.”

Unit A Milltown East Industrial Estate, Upper Dromore Road, Warrenpoint, Newry BT34 3PN T: (NI) 028 4175 2299 or (RoI) 048 4175 2299 www.ctsprojects.net

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PLUMBING & HEATING MAGAZINE | 45

SCARED ABOUT COLD SHOWERS?!

Residential gas condensing water heater

AGUAdens

all the water you want * reported to 25 years old natural draft water heaters

Wherever there is need for hot water, AGUAdens is the ideal solution. Thanks to condensing and the high efficiency premix burner it supplies a lot of hot water always at a constant temperature and makes you save up to 30%*! Easy to install, with reduced dimensions and weight, AGUAdens provides unmatched comfort. Reliable, ecological, convenient: AGUAdens is the water heater that pleases everyone!

...ALWAYS at a constant temperature! For more information contact:

• Muirfield Drive, Naas Road, Dublin 12. T: 01 419 1919 • Unit 1, Furry Park Industrial Estate, Dublin 9. T: 01 842 7037 • South Ring West Business Park, Tramore Road, Cork. T: 021 432 1066. E: info@hevac.ie - W: www.hevac.ie

AGUAdensT available 60-280kW with efficiency 107%.

AGUAdens residential water heater. Always at a constant temperature.

WATER HEATERS

INNOVATIVE DESIGN AND HIGH QUALITY BUILD ENSURE THAT COSMOGAS WATER HEATERS PERFORM AT THE HIGHEST LEVEL OF EFFICIENCY…

Cosmogas – an expert in condensing water heaters

leading supplier of stainless steel condensing instantaneous water heaters, Cosmogas designs and manufactures its condensing gas-fired water heaters to ensure energy-saving benefits, without reducing the high demands of heating and DHW for residential or commercial projects. Cosmogas instantaneous, condensing and modular water heaters are designed as an alternative to large single water heaters or boilers with large storage calorifiers, and offer a very efficient, modern approach to commercial water heating. Each module is designed and built by Cosmogas with an AISI 316 Ti (titanium) stainless steel exchanger, and can be installed as a single module water heater or alongside another module in a horizontal arrangement. They can also be fitted as a vertical stack of water heater modules one above another, with a working pressure up to 11 bar. Providing a flexible and secure approach to water heating solutions, each water heater module provides a percentage of the total system water demand. This

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modular approach allows the water heaters to match a variety of load variations requested through the day or week, or during varying demand seasons. Smaller modular water heaters are physically easier to transport and handle than very large water heaters. For retrofit projects they can be installed alongside the existing water heaters as they are capable of high outputs from a compact size. Cosmogas’s titanium water heater range can provide more than 280kW in less than 1sqm of floor space and can cascade up to 1120kW with a minimum output of 14 kW. All these water heaters have lightweight designs and will fit through a single doorway, making them ideal for roof-top or basement plant rooms and high-rise residential buildings. The range includes: • Aguadens Wall-Hung Heaters - Available in a range of models with 16, 22 and 37L capacities and respectively with 27.5kW, 37.6kW and 64.8kW outputs, the AGUAdens Cosmogas from Hevac is a new wall-hung water heater range designed to deliver instantaneous hot water for houses, offices,

sports facilities, shopping centres and largesized spaces in general. Compact and light, AGUAdens simplifies installation, while the simple and intuitive commands make for easy use. • AGUAdens 60T and AGUAdens 70T Floor-standing condensing water heaters that can be installed easily, thanks to their power, reduced size and lightness, freeing space inside mechanical rooms. Turndown ratio is up to 1:4. • AGUAdens 100T, AGUAdens 115T and AGUAdens 140T - Condensing water heaters that can be installed directly on the floor owing to their power, reduced size and lightness. They are equipped with two RVC heat exchangers made of AISI 316 Ti (titanium) stainless steel that work in cascade mode with unit power at 99kW, 115kW and 140kW. Turndown ratio is up to 1:10. • AGUAdens 180T, AGUAdens 210T and AGUAdens 280T - Commercial and industrial, instantaneous and condensing floor standing water heaters, ideal for all your hot water needs including hotels, hospitals, nursing homes, gyms, sports clubs and industrial applications. They are equipped with three or four RVC heat exchangers made of AISI 316 Ti (titanium) stainless steel that work in cascade mode with unit power up to 280kW. Turndown ratio is up to 1:20.

T: (RoI) 01 419 1919 or (NI) 00353 1 419 1919 W: www.hevac.ie

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NI LOYALTY SCHEME

BAXI REWARDS LOYAL INSTALLERS WITH NEW VAULT PROMOTION, OFFERING LOTS OF GREAT GIFTS…

Claim a Moto GP Ticket Package

Installers unlock more rewards with Baxi Works

nstallers who regularly fit Baxi boilers in Northern Ireland could be in for a New Year’s treat thanks to a winter promotion running through the manufacturer’s online loyalty scheme, Baxi Works. Heating installers who register between three and nine eligible boilers – including all models from the Baxi EcoBlue range, and the Platinum Combi HE – before January 8, will be able to select from a range of extra rewards as they kick-start 2017. The rewards can be accessed via three different virtual ‘vaults’ of ascending value, with installers being assigned a vault according to the number of boilers they have registered through Baxi Works within the promotional period. In total, there are three vaults; installers will need to register three boilers to open Vault One, six boilers to open Vault Two, and a total of nine boilers in order to unlock Vault Three - the one of highest value. Rewards in vault three include a ticket package for the MotoGP racing series, a Nikon Coolpix camera and a nine-hole golf lesson with a PGA professional. Other

items up for grabs include experience day vouchers, Fitbit smartwatches and iPod Shuffles.

REWARDING LOYALTY Sharon English, Baxi, said, “Winter is of course a very busy time for installers, as home-owners look to upgrade their heating systems. We want to give our loyal installers something back for choosing Baxi boilers – and the vault-themed promotion gives them the opportunity to claim a wide range of rewards. We look forward to distributing the rewards in the New Year, and wish our installers all the best for their busy season.” The promotion, which started in October, covers the installation of all Baxi EcoBlue boilers, as well as the Platinum Combi HE, and runs until January 8, 2017. Each boiler must be registered through Baxi Works, and the extra rewards will be available to claim online between January 9 and February 28, 2017. Terms and conditions apply. For more information visit the Baxi website www.baxi.co.uk/unlock

Heating installers who register between three and nine eligible boilers before January 8 will be able to select from a range of extra rewards as they kick-start 2017. Claim a PGA Golf Lesson

Register three boilers to claim a reward from Vault One, including: • Supercar Driving Blast track day • Two for one Heavenly Spa Day at Bannatyne’s Health Club • A DeWalt stacking case Register six boilers to claim a reward from Vault Two, including: • PGA golf lesson • Sony DSCW800 20.1MP digital camera • Experience day voucher (choose from over 500 experience days) • Alternatively, if you register six boilers you can choose to claim two rewards from Vault One. Register nine boilers to claim a top reward from Vault Three, including: • Ticket package to the MotoGP • Nikon Coolpix L340 camera • Makita DTM50Z multi-function tool. Alternatively, if you register nine boilers you can choose to claim one Vault Two and one Vault One reward, or three Vault One rewards. For the full list of prizes, visit the Baxi Works website www.baxi.co.uk/unlock

Claim a Supercar Track Day

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Here’s how it works

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GOLF DAY

The winning team - Stuart Haron, RWC, Garry Hoey, Dalys Dundalk, Micheal Breen, Dalys Dundalk, and Garth Walsh, RWC.

The Ecopipe Team ready to try their luck on the greens.

Joule Ltd hits the fairways

The Superior Team, including Ciaran Clohessy of Joule.

In second place were Ben Brosnan, DC Heating Plumbing, David Curd, DC Heating Plumbing, Noel O’Connell, Chadwicks Naas, and Eoin Naughton.

he recent Joule Ltd golf day at Carton House, Maynooth, proved a great success for the complete renewable heating system and hot water solution providers. The event was won by a team consisting of Stuart Harron and Garth Walsh from Reliance Worldwide Corporation and Michael Breen and Garry Hoey from Daly’s Dundalk. In second place was a team consisting Ben Brosnan and David Curd (both from DC Heating Plumbing) along with Chadwick’s Noel O’Connell alongside Eoin Naughton. Fred Reid team finished in third place at this well-attended event. T: (RoI) 01 623 7080 or (NI) 00353 1 623 7080 www.joule.ie

Fred Reid and his team finished in third place.

Mahoney Renewables Team.

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The team from DPL Cork and Altecnic get set for the day.

The team from Walsh Heating & Plumbing.

The team representing Andy Geoghan Heating & Plumbing.

The team from ACR Heating & Plumbing with Martin O’Beirne from Joule.

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COMPANY PROFILE - STEVENSON & REID DERRY

AN INTRODUCTION... LEARN ALL ABOUT THE OPENING OF STEVENSON & REIDâ&#x20AC;&#x2122;S LATEST BRANCH...

Derry debut for Stevenson & Reid

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COMPANY PROFILE - STEVENSON & REID DERRY

OVERVIEW

NEW BRANCH IN THE MAIDEN CITY CATERS FOR GROWING CUSTOMER DEMAND IN NORTH WEST OF PROVINCE…

Stevenson & Reid enjoys the Derry air

he opening of a new branch in L’Derry by plumbing and heating supplier, Stevenson & Reid has helped plug a gap in the market and proved to be a sound investment for this forward-looking, familyrun business. Located at 32 Balliniska Road, on the Springtown Industrial Estate, the new branch is the eighth in the company’s growing portfolio and helps strengthen Stevenson & Reid’s position as a leading force in the plumbing and heating supply industry in Northern Ireland. “It’s a new venture in a new market, but it’s got great potential and we are responding to a demand from customers wanting us to set up shop in the L’Derry area,” said Johnny

Adair, Area Showroom Manager. “We already have branches in Ballymena, Ballymoney, Bangor, Belfast, Cookstown, Newtownabbey and Omagh, and we felt it was a natural progression to expand into the North West of the province too, especially with it being home to the second city of Northern Ireland. “We had pondered on the idea for a few years and finally decided the time was right – the business as a whole is going well, and with Area Sales Representative, Stephen Bradley, already working in the L’Derry area we had great feedback about the growing demand for our expansion there. The new branch will help us to consolidate the good work he is doing to build up a solid base in the North West,” explained Johnny.

The site chosen for the new branch is located at the former premises of McConnell Engineering – conveniently situated on the edge of the city and with ample car parking. The old building was extensively renovated and revamped to fall in line with the Stevenson & Reid vision, including a new Studio Bathroom showroom and accompanying trade counter. After only a few short months of opening, the new bathroom showroom and trade counter are both enjoying high volumes of business from both trade and retail customers. “In addition to servicing the area immediately around the city, we also cater for customers from Limavady and Coleraine through to Portrush and Portstewart. We even extend our reach into the Republic of Ireland – Donegal, in particular. We are finding the Republic of Ireland market particularly busy at the moment with the value of the Euro against the pound,” said Johnny. “It’s been a great start for the new branch and we are looking forward to our future in the North West with great optimism.”

Stevenson & Reid, 32 Balliniska Road, Springtown Industrial Estate, L’Derry, BT48 0LY T: (NI) 028 7116 1350 or (RoI) 048 7116 1350 www.stevensonandreid.co.uk

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COMPANY PROFILE - STEVENSON & REID ASSOCIATES

THE

energy

collection e500 DISTRIBUTED IN NORTHERN IRELAND BY:

Robinson Butler bathroom products &â&#x20AC;&#x2C6;tiles

ROBINSON BUTLER 41 BOUCHER ROAD, BELFAST, BT12 6HR. T: 028 9068 1251 OPEN Mon-Thu 9am-5pm; Fri 9am-3.45pm; Sat 10am-1.30pm CONGRATULATIONS ON THE OPENING OF STUDIO.

54 | PLUMBING & HEATING MAGAZINE

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COMPANY PROFILE - STEVENSON & REID DERRY

TRADE COUNTER

TRADE COUNTER AT L’DERRY MEETS HIGH LEVEL OF CUSTOMER DEMAND IN THE NORTH WEST…

Busy trade counter delivers first-class service

he trade counter at Stevenson & Reid’s new L’Derry branch is a hive of activity on any given day. “We’re very proud of our new Studio Bathrooms showroom in L’Derry, but every bit as valuable to the success of the company is our excellent trade counter. It is already proving to be extremely busy, even after only a few weeks of opening,” said Area Showroom Manager, Johnny Adair. Heading up this side of the business is Trade Counter Manager, William Fleming, supported by experienced and knowledgeable staff who go the extra mile to ensure that customer needs are met quickly, efficiently, and in a friendly manner, both in

the branch and over the telephone. The trade counter is well stocked with fittings, radiators and boilers, and most items are readily available, whether a customer needs them there and then, or wants to order and collect at a later date. “We keep our warehouses well stocked with all the more mainstream products that are constantly in demand and, as the stock is fast moving, customers can always be sure of getting the most up-to-date product developments and innovations,” said Johnny. “Stock is extremely important – you need to have products available when the customer wants them, and we try to cater to nearly

“As the stock is fast moving, customers can always be sure of getting the most up-to-date product developments and innovations.”

all plumbing needs. In addition to boilers, radiators and fittings, we also supply underfloor heating and renewables. If we don’t have a particular item in stock, we promise to source it quickly.”

SERVICE For those who need delivery, Stevenson & Reid offers this as a free service. “To help our customers, and their individual requirements, which often revolve around tight schedules, we can be very flexible in our delivery service,” said Johnny. “Just give us a time and a place and we will get a van to deliver any time to suit during business hours, from first thing in the morning to last thing in the evening. Our vans travel far and wide and we are happy to deliver as much or as little product as you need. The aim is to provide a speedy, quality service, and it’s an area of business we put a lot of emphasis on.”

Stevenson & Reid, 32 Balliniska Road, Springtown Industrial Estate, L’Derry, BT48 0LY T: (NI) 028 7116 1350 or (RoI) 048 7116 1350 www.stevensonandreid.co.uk

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BATHROOM SHOWROOM

STUDIOUS APPROACH TO BATHROOM SHOWROOM AT STEVENSON & REID’S NEW L’DERRY BRANCH PAYS DIVIDENDS…

Studio Bathrooms make a splash

ustomers are happily soaking up the atmosphere at Stevenson & Reid’s new Studio Bathrooms showroom at the company’s recently opened L’Derry branch. The showroom design centres around a pod system of displays featuring bespoke bathroom settings which enable customers to more easily envisage how they would look in their own houses. “The individual room settings allow people to get a better feel for what would work in the space they have,” said Area

Showroom Manager, Johnny Adair. The new L’Derry showroom boasts 17 separate bays, plus a shower area featuring 11 working showers. The bays are fitted out with vanity units, mirrors and radiators, and almost all are also completely tiled, showcasing the ranges available from a number of different tile manufacturers. The wetroom shower areas feature both tiles and the increasingly popular panels, which can be fitted to walls, floors and ceilings. Additional panels can be seen

on a separate display, offering even more customer choice.

EXTENSIVE TILE RANGE As for tiles, Stevenson & Reid’s new showroom has a particularly fine range, featuring everything from entry level products to the very exclusive, offering choices from big branded companies as well as catering for the smaller, bespoke, niche market. “We have links with nearly every key brand within the industry and we stock

“The individual room settings allow people to get a better feel for what would work in the space they have.” 56 | PLUMBING & HEATING MAGAZINE

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COMPANY PROFILE - STEVENSON & REID DERRY

products from lots of local and European tile manufacturers,” said Johnny. “Sixteen of the bathroom bays are fully tiled, with mosaic tiling currently proving popular, as well as Italian highly polished porcelain. Because we source the tiles direct from the factories, we can pass on the discount and offer them to our customers at a very competitive price.” To complete the bathroom offering, a range of radiators is also on display at the new showroom, including a very fashionable selection of ‘old schoolhouse’ style, castiron radiators, given a modern twist with ornate patterned engraving.

SUCCESSFUL CONCEPT The Studio Bathroom concept follows on from the revamped showroom design of Stevenson & Reid’s other refurbished branches in Ballymena, East Belfast and Cookstown.

“The Studio idea came out of a partial rebrand, to make our bathroom showrooms more retail friendly,” explained Johnny. “The pod system of displays has proved to be very successful and, because we now also have a trade counter attached to each branch, we benefit from a lot of trade customers visiting the showrooms. As a result, we are receiving a lot of word-ofmouth referrals, which is always a satisfying way to win new business.”

Quality range... Stevenson & Reid stocks a wide range of quality bathroom products from leading manufacturers, including: • Adamsez • Aqualisa • Aqualla • ESL Ceramics

“The Studio idea came out of a partial rebrand, to make our bathroom showrooms more retail friendly.”

• Grant Westfield • Hansgrohe • Ideal Standard • Merlyn • Mira • Phoenix Whirlpools • Robinson Butler (Twyford) • Spa-Jet

Stevenson & Reid, 32 Balliniska Road, Springtown Industrial Estate, L’Derry, BT48 0LY T: (NI) 028 7116 1350 or (RoI) 048 7116 1350 www.stevensonandreid.co.uk

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SERVICE & DISTRIBUTION

Trade Counter Manager, William Fleming (right), checks out an order with Area Sales Representative, Stephen Bradley.

STEVENSON & REID PUTS THE CUSTOMER FIRST WITH QUALITY, BRANDED GOODS AT EXCEPTIONAL VALUE FOR MONEY…

Meeting the needs of today’s customers

s a local company that has expanded and developed to become one of the largest independent plumbers’ merchants in Northern Ireland, Stevenson & Reid’s decision to open a new branch in L’Derry means that it now has an extensive network of branches spread right across the province. A long-standing family-run business, founded in 1980, Stevenson & Reid enjoys a solid reputation in the plumbing and heating industry, built on the principles of service, quality, competitive pricing and reliability. “In today’s market, pricing is always going to be key to the success and survival of any company, and at Stevenson & Reid we take particular pride in our exceptional value-

for-money offering,” said Area Showroom Manager, Johnny Adair. “If and when a job comes down to a price issue alone, then we can compete with anyone. However, cost is not enough on its own, and at Stevenson & Reid we back this up with a complete package, where the customer is placed right at the heart of everything we do.” Reliability is another key word at Stevenson & Reid. “We are committed to ensuring customer satisfaction in all areas of our business,” said Johnny. “With a wealth of experience, and strong links established with all the major manufacturers, we offer our customers friendly and knowledgeable advice. Our proven track record in all areas - from price

“The customer is placed right at the heart of everything we do.”

to service, delivery and stocks - means that customers know they can rely on us to deliver on all fronts. “The fact that we are an independent plumbers’ merchant gives us a huge degree of flexibility when compared to the multi-nationals. We also have the expertise to offer contract support for large domestic and commercial projects. Our contracts team has worked on prestigious projects across Northern Ireland, Great Britain and the Republic of Ireland, and with the opening of our new branch we will be better placed to supply products quickly and economically to contractors working on large projects in the local L’Derry area and beyond.” Continually striving to improve standards in all areas, Stevenson & Reid has also recently updated its computer system to ensure fast and efficient service for both staff and customers.

Stevenson & Reid, 32 Balliniska Road, Springtown Industrial Estate, L’Derry, BT48 0LY T: (NI) 028 7116 1350 or (RoI) 048 7116 1350 www.stevensonandreid.co.uk

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SERVICE & DISTRIBUTION

Greg O’Kane and Johnny Adair.

Pictured, from left, Trade Counter Manager, William Fleming; Area Sales Representative, Stephen Bradley; and Norman Allen, stores and deliveries.

PROVIDING A TOP-CLASS PERSONAL SERVICE TO CUSTOMERS IS HIGH ON THE LIST OF PRIORITIES AT THE NEW L’DERRY BRANCH…

Picking the right people for the job

look at the different people who are delivering a first-class service at Stevenson & Reid…

JOHNNY ADAIR Involved in the operation from the very start, and still providing valuable input into the branch’s development, is Area Showroom Manager, Johnny Adair, who is responsible for both Ballymena and the new L’Derry branch. Johnny has been with Stevenson & Reid since 2004 and has previous experience working in the Ballymoney and Newtownabbey showrooms. “The Studio Bathrooms concept, which we have introduced to several branches, including Ballymena, has been a huge success and we wanted to replicate the model in the new L’Derry branch too.” said Johnny “I now travel regularly between the two branches to help ensure the smooth running of each.”

STEPHEN BRADLEY Stephen Bradley was first appointed to cover sales in the L’Derry area in 2013, and the big demand he has experienced for Stevenson & Reid products there was largely instrumental in the decision to open a branch in the city, and his subsequent appointment as Area Sales Representative. With almost 30 years’ industry experience, Stephen is looking forward to growing the business further. He said, “We are already known for our competitive pricing and stock availability, and now with the new branch presence to back up the sales we have already been making in this area, the service should be even better.”

GREG O’KANE Greg O’Kane has been appointed Showroom Manager at L’Derry. Like Stephen, he has a wealth of industry experience, backed up with local market knowledge and numerous contacts, and his contribution has been equally invaluable.

“The new branch is going brilliantly,” said Greg. “It’s really taken off and we’ve been very busy. I put it down largely to service, location and very competitive pricing. As we’re close to the border, and the Euro rate is back in our favour, we are also doing a lot of business with customers from Donegal and surrounding areas.”

WILLIAM FLEMING As Trade Counter Manager, William Fleming is the first point of call for many customers. “We try our best to make sure that customers get what they need,” said William. “Our new computer operating system allows us to pin-point a product easily. It means that we can source any product from any branch and have it delivered quickly and efficiently wherever the customer wants. Norman Allen provides a great service in stores and deliveries to ensure the right product gets to the right customer.”

Stevenson & Reid, 32 Balliniska Road, Springtown Industrial Estate, L’Derry, BT48 0LY T: (NI) 028 7116 1350 or (RoI) 048 7116 1350 www.stevensonandreid.co.uk

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THINK BOILERS.

THINK GRANT. The Grant Vortex Irelandâ&#x20AC;&#x2122;s award-winning condensing oil boiler . Helping homeowners save up to 30% on heating bills* Cost effective home heating solutions from Grant including condensing oil and condensing wood pellet boilers, solar and solid fuel.

Reliable. Efficient. Affordable.

or call Karl Simpson on 07917 098 284 E: karl.simpson@aqualisa.co.uk

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Grant Vortex boilers are available from all leading plumbing and heating merchants in NI.

www.grantni.com

Hotline: 0800 0443 261 RoI: 057 9126 968 *

Depending on age and efficiency of oil boiler Subject to terms and conditions

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WI-FI THERMOSTAT

THE SECOND GENERATION, APP-CONTROLLED THERMOSTAT OFFERS EVEN MORE OPTIONS FOR USERS TO CONTROL THEIR HEATING FROM A SMARTPHONE OR TABLET…

Take control with Myson’s Touch2 Wi-Fi Thermostat

yson’s Touch2 Wi-Fi is the second generation app-controlled thermostat which allows end users to control their heating system remotely using a smartphone or tablet, using the free Myson Heating app, which can be downloaded from the Myson website. The Myson app system is simplicity itself, with up to four time and temperature period settings per day. It also allows the user to control the heating system while they are on the move, displaying the live temperature alongside the facility to check the temperature history in the property. If required, the Touch2 Wi-Fi Thermostat is lockable, using PIN code protection, allowing the bill payer to have overall control on domestic fuel usage. When activated, the Geo Location feature can automatically turn the heating off when the occupants leave, or turn the heating on when individuals reach a ‘target distance’ on their way home. This feature can easily cope

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with houses of multiple occupancy. So whether there is a cold snap during the day, or occupants return home from a holiday, or even unexpectedly, there is no need to return to a cold house. The Myson Touch2 Wi-Fi thermostat allows users to have the flexibility to set their heating system on a 24-hour, ‘weekday and weekend’ or seven-day program, options to suit all lifestyles, with an additional ‘holiday setting’ when required. “Smart phones and tablets are now in everyday use, and they are increasingly used for a wide variety of tasks,” explained Alun Coulter, Myson’s Regional Sales Manager in Northern Ireland. “With the Touch2 Wi-Fi, a householder can ensure that their home is always comfortable, and the app gives them enormous versatility to control the system should their plans change.” The Touch2 Wi-Fi Thermostat uses its own in-built hub to communicate the app

The Geo Location feature can automatically turn the heating off when the occupants leave, or turn the heating on when individuals reach a ‘target distance’ on their way home

user’s instructions, making the control as easy to install as it is to operate. It uses mesh communication for multi-zone control, which means that the system will still be responsive in larger properties with a weaker broadband signal. It can also be used with up to 32 Wi-Fi thermostats throughout the property - one of which can be used to control hot water. The Myson control app comes in versions for iPhone, android and Windows phones, so covers every device type. Myson’s Touch2 Wi-Fi Thermostat is compact in size; at just 85mm x 85mm x 15mm it is an extremely discrete way to control the comfort of any home and is fully compatible with all Myson heat emitters. The Touch2 Wi-Fi Thermostat is the smart choice for both underfloor and radiator based heating systems. T: Alun Coulter on (NI) 07766 730 684 or Sean Leonard on (NI) 07766 730 559 or W: www.myson.co.uk

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PEGLER YORKSHIRE

ADDITIONS TO THE BALLOREX COMMERCIAL VALVES RANGE FROM PEGLER YORKSHIRE PROVIDE TOTAL CONTROL SOLUTION…

Pegler Yorkshire completes static valve offering

o ensure that heating and ventilation systems work to their optimum efficiency, Pegler Yorkshire is increasing its static valve offering, which incorporates ultra-low and medium-flow static products to compliment all flow variables. “Standard practice of installed HVAC systems is to ensure minimal loss of hydraulic flow. Therefore, regulating flow and keeping pressure loss to a minimum is essential in the optimum efficiency of a system,” said Sindar Singh, Climate Control Market Manager for Pegler Yorkshire. “With the expansion of our 1260 static balancing valve range we are confident that all flow requirements and system optimisation, which includes the conservation of energy, are covered in the Ballorex portfolio.” Within the Ballorex Commercial Valves range, the Pegler 1260 fixed-commissioning, double-regulating valves incorporate a fixed-plate orifice for accurate flow measurement and regulation. The design includes an oblique pattern body and easily accessible test points for use during commissioning. The range includes

combined commissioning, double regulating valves and metering stations. Pegler Yorkshire is aware that building system optimisation benefits the full spectrum of those involved, from design consultants, specifiers, contractors, through to facility users. However, as a manufacturer of plumbing and heating systems and components for over 100 years, and as part of its ongoing process to deliver tangible connect and control solutions, it has recently altered its approach to the convoluted process of valve choice. The company has developed a straightforward valve selection process targeting ‘application areas’ which ensures that the right valve is chosen to support function, size, performance and optimisation - in essence, helping the building to perform and, in turn, helping to reduce energy costs.

KEY AREAS The three key areas are identified as Source – which is focused around plant/boiler centres; Network, which encompasses the distribution of heating and potable building systems; and finally the Zone, ie

The company has developed a straightforward valve selection process targeting ‘application areas’. 64 | PLUMBING & HEATING MAGAZINE

the occupied function zone, such as an apartment, office or ward where the heat or water is emitted. “We can safely say that requirements for the Source area would be centred on large-sized valves, in some instances up to DN600, which provide regulating and isolating functions from the heat source into the first part of the network,” said Sindar. “Within the Network area, valves are used to control water flow and balance the heat and cooling distribution to different locations. These valves ensure that the correct flow rate is supplied to differing parts of the building, therefore providing optimum energy efficiency and comfort. “The next point of use is classed as the Zone area, for example heating. This consists of pre-set valves for either panels or radiators through to modular valves units used on fan coil units. These types of valves allow control through heat/flow output, therefore offering precise controlled comfort. “The additional valves incorporated into the Ballorex portfolio will mostly be used within the Network application area. The additions to the range mean that a total control solution can be sourced from one manufacturer, giving greater reassurance and more continuity,” concluded Sindar. T: George McGuire +44 (0)7912 406 101 or T: Billy Ritchie +44 (0)7734 401 976 W: www.pegleryorkshire.co.uk

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RADIATORS

Vita Plan - minimalist styling with an understated flat finish.

THE VITA SERIES FROM STELRAD MAKES QUALITY RADIATORS AVAILABLE TO ALL INSTALLERS…

Vita Series provides a vital link to installers

he Stelrad brand has grown to become an acknowledged leader in the UK and Irish markets for its range of radiators, with increased market share, year-on-year, for the past five years. One of the challenges facing the company over these years has been to show smaller heating companies and heating engineers that Stelrad isn’t only for the larger companies and contractors, and that it’s not too expensive to specify and install on smaller jobs. To address this problem - and to provide everyone with a comprehensive selection of quality radiators, from entry level through to premium - Stelrad launched a new concept in buying radiators across the UK and Ireland – Vita Series. A series of 12 selected radiator ranges under the Stelrad Vita Series branding, it includes an entry-level Stelrad Vita Value range, right through to the beautifully designed Vita Ultra product with colour options. The Vita Series was designed to revolutionise the radiator market – and it’s done a pretty decent job of doing that. Stelrad is dedicated to continually developing innovative products and widening its

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extensive range. It is able to offer the largest selection of technically-advanced and attractive steel panel radiator styles in the UK and Ireland, but importantly at the best prices on the market. With the introduction of the Vita Series, Stelrad has excelled itself again. The expertly selected ranges of radiators in the Vita Series offer value and design options to suit every budget and taste. It features simple and transparent pricing, using published trade prices so that installers can purchase the products and recommend the best quality solutions to their customers, at known, affordable prices. “We’re conscious that some installers and plumbers are persuaded by the lower quality products available to them online and via non-specialist outlets,” said Stelrad’s Chris Harvey. “But now, with the Vita Series you can have a market-leading Stelrad branded radiator at market-leading prices. You can now choose the best in terms of quality and value.” The 12 selected ranges of radiators start from the entry-level Vita Value; through the Vita Compact; the Vita Eco (for those wanting an energy-saving option); Vita Deco (for a

Vita Vertical Ultra - outstanding performance and beautiful design.

designer radiator look); to Vita Plan (a flatfaced, smooth-fronted design); and finally the designer look, Vita Ultra (with bespoke colour finishes available). More recently new products have been added to the series; the new Vita Column which is available both horizontally and vertically; the new Vita Compact Vertical (a smart and stylish choice); the new Vita Deco Vertical (the perfect premium quality choice for modern homes); the new Vita Plan Vertical (minimalist styling with an understated flat finish) and the Vita Compact K3 (the radiator that provides a solution to homes needing additional heat from low energy systems). Contact Stelrad for more information and the latest brochures. T: (NI) 0844 543 6200 or (RoI) Brian Hennessy on 087 210 2530 E: marketing@stelrad.com W: www.stelrad.com or www.stelrad.ie

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ROADSHOW

Verona McKeating, Bathroom Showroom Manager, and Geradline Kelly, Company Secretary, AJ Plumbing Supplies Newry, pictured with Robin Jackman and Jason Barnes from Saniflo during the recent roadshow.

MERCHANTS ACROSS NORTHERN IRELAND AND THE REPUBLIC OF IRELAND HOST PURPOSEBUILT ROADSHOW TRUCK…

Saniflo roadshow proves a success

aniflo, a leading designer and manufacturer of pumps and macerators has been hosting a ‘Building better bathrooms’ roadshow across Northern Ireland and the Republic of Ireland. Installers, landlords, builders, plumbers and merchants all turned out to get up close and personal with a range of Saniflo

products. The roadshow has already led to direct sales of Saniflo products. The brand new, purpose-built roadshow truck visited merchants across the country, offering visitors the chance to chat with the Saniflo technical and sales teams and discuss how installers can improve their earnings by fitting Kinedo cubicles – often in just a couple of hours.

As well as learning about the products and the fast, efficient installation they offer, customers also enjoyed a complimentary gifts and breakfast baps as a thank you for their time. T: Robin Jackman, Sanirish Limited SFA, on (RoI) 046 97 33077 or (NI) 00353 46 97 33077 www.saniflo.ie

Saniflo’s Jason Barnes and Robin Jackman pictured with Gary Jest, Ian A Kernohan Ltd, and Mark Eaton, Stevenson & Reid.

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IRELAND’S PLUMBING & HEATING

AWARDS

2017

2017 A BRAND NEW EVENT Recognising excellence in Ireland’s Plumbing & Heating industry

JUNE 2017 For more details Contact: Jacqui Fairley E: jacqui@kmpltd.co.uk T: Dublin 01 6968319

INDUSTRY EVENT

THE DEVELOPING DISTRICT HEATING IN IRELAND CONFERENCE HEARS FROM A WIDE RANGE OF SPEAKERS ABOUT THE BENEFITS OF THIS SYSTEM…

Consumer acceptance key to developing district heating in Ireland

istrict heating has huge potential in Ireland but consumer acceptance is one of the biggest challenges facing its uptake nationally. That was the message from the Sustainable Energy Authority of Ireland’s Chief Executive, Jim Gannon, who was one of the many speakers addressing a full house at the Developing District Heating in Ireland conference. Over 170 guests, ranging from planners, local authority staff, academia and the energy industry gathered at the recent conference in the Marker Hotel, which was organised by Codema on behalf of the Irish Bioenergy Association. The aim of the conference was to highlight the important role that district heating can play in reducing carbon emissions across the heating sector in Ireland. District heating distributes heat through a network of insulated pipes and can typically provide space heating and hot water to residential and commercial buildings far more sustainably and economically than traditional methods using gas or oil. Ireland has typically lagged behind with this type of technology compared to other European countries, where district heating networks are widespread. The conference heard from the Danish Ambassador to Ireland, Carsten Sondergaard, and Morten Duedahl of the Danish District Heating Board, on how Denmark has successfully implemented district heating networks across the country since the oil crisis in 1973. Dr James Glynn, from University College Cork’s Environmental Research Institute,

Codema’s Donna Gartland.

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Danish Ambassador to Ireland Carsten Sondergaard addresses the Developing District Heating in Ireland conference.

spoke about possible future heat scenarios for Ireland, while Gaelectric’s Joe O’Carroll highlighted the important role that biomass can play in the roll out of district heating nationally. Codema’s Donna Gartland gave the results of a soon-to-be published study on district heating in Ireland and addressed common questions about the feasibility of this type of technology, while Tom Bruton of the sustainable energy consultancy BioXL presented current and future district heating case studies in Ireland, such as the successful case study involving Kerry County Council and many of the hotels in the Killarney region.

The conference was wrapped up by Laura Walsh of Dublin City Council, who gave an update on the Dublin District Heating System in the Docklands. This part of Dublin city is highly suitable for this type of technology, and when completed, the project will be the largest district heating network in the country. The presentations from the conference are available to download from www.codema.ie T: Codema on (RoI) 01 707 9818 or 00353 1 707 9818 E: codema@codema.ie www.codema.ie Twitter: @CodemaDublin LinkedIn: Codema

IrBEA’s Michael Doran welcomes a full house.

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FILTERS AND SYSTEM TREATMENT

IF THE GOVERNMENT HAS TAKEN ITS EYE OFF THE BALL WITH IMPROVING DOMESTIC ENERGY EFFICIENCY THEN IT’S UP TO THE INDUSTRY TO FILL THE GAP AND USE ITS KNOWLEDGE, EXPERTISE AND INNOVATION TO KEEP MOVING FORWARD ARGUES DR NEIL WATSON, GLOBAL TECHNICAL DIRECTOR AT ADEY PROFESSIONAL HEATING SOLUTIONS...

Domestic energy efficiency in the spotlight

n the wake of a series of sweeping political changes, the abolition of the Department of Energy and Climate Change this summer has left the heating and plumbing industry to wonder what lies ahead for the sector. The publication of the Westminster Sustainable Business Forum’s (WSBF) Warmer and Greener report, which was sponsored by ADEY, brought into focus the future of domestic energy efficiency policy in the UK. Compiled over a nine month period, the report highlighted 17 key recommendations, including that the annual boiler safety check should be extended to an annual “system” check, to cover safety and environmental considerations for heating. The report remains as pertinent as ever, with current legislation still behind the curve; only basic annual safety checks are required of landlords by law. This provides a huge opportunity for the industry to achieve the aims set out in the report by driving best practice standards from within, to ensure that these recommendations become the norm.

MAKING PROGRESS To deliver maximum gains for the homeowner, installer and the environment, ADEY has long believed in a holistic approach to heating system maintenance in order to ensure the overall health and ongoing efficiency of boilers and their associated systems. As such, the magnetic filtration pioneer encourages installers to adopt its industry award-winning five-step Best Practice™ approach of clean, flush, maintain, protect and test. This process focuses on how effective magnetic filtration, premium quality chemicals and water testing work handin-hand to deliver a comprehensive water treatment programme that ensures maximum system protection for the longterm. For example, dosing the system with a premium chemical cleaner helps to break down damaging sludge deposits, making it easier for them to be removed during a system cleanse. The introduction

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of a premium quality inhibitor and effective magnetic filter then provide ongoing protection for the system while an additional water test, taking a couple of minutes while on site, imposes no additional burden or callout cost.

TEST ON INSTALLATION To fully realise the potential of the annual system check that the Warmer and Greener report recommends, ADEY believes this test should be initiated at the installation of every new boiler. Installers dose the system appropriately indicating precisely which products have been used, they then test the system water on-site with a ‘quick-test’ and check it against a calibration chart for known inhibitor concentrations. For each subsequent annual check, the installer would be required to repeat this test to confirm that the inhibitor level remains adequate. If not, a further dose will be required. Every fifth year, the boiler service

record would state that an additional inhibitor dose must be added to the system and that this should be the same product used at the time of installation to avoid incompatibility issues. Every tenth year, there will be a requirement to cleanse the system thoroughly and re-dose with inhibitor. Even if, post-Brexit, domestic energy efficiency has slipped off the Government’s list of priorities, the good news is that manufacturers like ADEY and the industry at large already have the knowledge, expertise, tools and technology to make a difference and it’s crucial that we keep driving the adoption of best practice despite regulation not yet being in place. For more information on ADEY, contact Noble Distribution Ireland (NDI) on (NI) 07980 983708 or (RoI) 0044 7980 983708, e-mail info@adey-com or visit www.adey.com

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focus on

HIGH EFFICIENCY BOILERS

BOOST BOILER EFFICIENCIES WITH THE LATEST PRODUCT LAUNCHES AND NEW TECHNOLOGY FROM THE LEADING MANUFACTURERS IN THE SECTORâ&#x20AC;¦

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HIGH EFFICIENCY BOILERS

Eco Combi WARMFLOW SETS THE BENCHMARK FOR OIL-FIRED COMBI BOILER EFFICIENCY WITH LAUNCH OF NEW ECO COMBI RANGE…

Top of its class R enowned for leading the market in creating innovative products, the Warmflow development team has done it again and moved to the top of the class with the launch of its new patentpending Eco Combi range of oil-fired combi boilers. Officially the only double A-rated oil boiler in the UK and Ireland, the range offers ErP A-rated performance for both domestic hot water production, as well as space heating a market first and setting a new benchmark for oil-fired combi boiler efficiency. Gerard Mackle, Director of R&D and Production at Warmflow, said, “We have a proven track record of setting new standards of efficiency. You just have to look at our ground-source heat pump, which is the most efficient in Europe. “At Warmflow, we are passionate about developing products which deliver real benefits and savings to our customers. While we have spent considerable time in R&D getting our range ready for the first step in lower NOx levels in 2018 and testing blue flame (which might not even be required in

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the future), we felt that it would be better to develop products that offer not just better emissions but actual pounds and pence savings to home-owners.

PIONEERING “This is a huge leap forward for oil boiler technology,” continued Gerard. “While the difference in space heating between the Band A oil boilers is marginal, this is ground-breaking for water heating efficiency. Our ERP Band A means that we are over 30% more efficient than some of the best-selling Band B combis on the market today. Feedback from installers has been overwhelmingly positive, as they can now show real savings to their customers, combined with a confidence and peace of mind that comes from our new seven-year extended warranty.” The Warmflow Eco combi boiler now features a single Grundfos circulator and a Honeywell diverting valve, removing the need for non-return valves within the appliance, with a new-look control panel,

“We have a proven track record of setting new standards of efficiency.” updated with a new design and featuring an Eco switch. In addition, The Kabin Pak models now feature a distinctive new anthracite casing colour, but have retained the galvanised steel base to ensure years of corrosion-free use for outdoor installations. However, it doesn’t stop there. At Warmflow, the new Eco Combi boiler range, along with the rest of the new 2017 range of appliances, now comes with an extended seven-year warranty, providing peace of mind. T: (NI) 028 9262 1515 or (RoI) 0044 9262 1515 E: sales@warmflow.co.uk W: www.warmflow.co.uk

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HIGH EFFICIENCY BOILERS

The launch of Vaillant Green iQ is set to take domestic heating technology to an exciting new level.

VAILLANT UNVEILS A SMARTER APPROACH WITH THE LAUNCH OF GREEN IQ…

Improve your iQ with Vaillant

et to take domestic heating technology to an exciting new level, Vaillant has launched Green iQ; an industry-first label that distinguishes well-engineered products of outstanding quality which are both sustainable and connected for the future. The result of a two year strategic investment project, Vaillant’s Green iQ answers the growing demand for increasingly energy efficient heating solutions that are supported by clear sustainability and performance credentials. As Catherine Russell, Ireland Director of Sales at Vaillant, explained, “As a leader of innovation in our industry, Vaillant is committed to investing in the latest in sustainable technology. The focus on green products is therefore a decisive part of our ongoing sustainability strategy. We demand that our products are green from start to finish.” Any Vaillant product carrying the Green iQ mark offers a guarantee that they are not only extremely energy efficient and deliver eco-friendly heat generation, but also fully equipped to take advantage of app-based heating controls and smart phone technology. In essence, Vaillant’s Green iQ products merge sustainable technology solutions with connected thinking to create futureproofed products that are green, intelligent, networked and, ultimately, market leading in the domestic heating industry. To qualify for the Green iQ mark, a Vaillant product must display the highest green credentials such as optimal efficiency levels,

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a high degree of recyclability, lowest running costs, socially responsible production and a proven build quality of the highest degree. At the same time, the product must also offer smart connectivity as well as intuitive and clear operation.

LAUNCH Being launched under the Green iQ badge is the ecoTEC exclusive range of boilers, which offer a 12% increase in efficiency when in domestic hot water mode, based upon an unrivalled ability to reduce flue gas temperatures to less than 30 degrees through a vastly improved and re-engineered heat exchanger. Energy efficiency is further enhanced through the Green iQ ecoTEC exclusive’s wide modulation mode, achieving up to 1:10 modulation, effectively providing heating and hot water from drastically reduced energy consumption. The Green iQ ecoTEC exclusive range offers a 27kW system model which features a Vaillant first for the UK – a built in diverter valve to improve comfort levels, hot water reheat time and ease of installation. Also launching are 35kW and 43kW combination boilers with a host of technically advanced features aimed at the discerning purchaser with the highest demands, and easily capable of handling much larger properties. Online connectivity is provided through Vaillant’s smart control, vSMART, which offers the home-owner total control of their heating and hot water system via their mobile devices,

ensuring their Green iQ ecoTEC exclusive boiler operates at its optimum efficiency, and providing energy usage information back to the homeowner on both heating and hot water production from anywhere in the world. The range also comes with a Quiet Mark award, indicating to homeowners that these are amongst the quietest boilers on the market. In addition, 85% of the product is recyclable – demonstrating Vaillant’s commitment to whole life cycle product sustainability. T: Catherine Russell, Ireland Director of Sales on (NI) 07767 377 670 or (RoI) 0044 7767 377 670 www.vaillant.co.uk

At a glance... The new ecoTEC excusive range of boilers includes: • Built-in Extra-Condense heat exchanger. • As a self-adaptive system, it automatically adjusts to all types of gas. • Compatible with LPG and biogas. • 43kW combination model delivers Vaillant’s highest ever flow rate of 17.8 l/min. • System boiler has a 4-pipe set up to provide load compensation in DHW mode as well as CH mode. No more complex wiring systems, junction boxes or external zone valves.

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HIGH EFFICIENCY BOILERS

By switching to a high-efficiency Firebird boiler homeowners can save up tp 30% on heating bills.

FIREBIRD TAKES BOILER EFFICIENCY TO NEW HEIGHTS WITH BLUE FLAME BURNER TECHNOLOGY…

Choose Firebird and it won’t cost you the earth

n these ever-changing times, with renewed focus on a greener planet, everyone is looking for the edge when it comes to energy efficiency and limiting carbon emissions. Firebird Heating Solutions has been at the forefront of innovation in heating products for almost four decades. Since 1979, when Firebird first started manufacturing in the west Cork Gaeltacht, it has consistently improved its boiler efficiency and reduced carbon emissions, to such an extent that now, Firebird stands out from the competition when it comes to energy efficiency and reduced carbon emissions. The innovative Enviromax Blue Supreme is the first boiler of its kind to embrace blue flame burner technology which simultaneously saves you money whilst also helping to safeguard the planet. With

a record-breaking 97.4% efficiency and greatly reduced CO2 emissions, combined with levels of NOx which already surpass EU 2022 obligations, the Blue Supreme is ideal for anyone looking to build a new house or upgrade to the most efficient boiler that money can buy.

SAVINGS By switching to a high-efficiency condensing boiler you can realise savings of up to 30% on your heating bills whilst also reducing your carbon footprint. In fact, Tim Mullins at Firebird estimates that for an average 140sqm house, the savings could be in the region of €150-€200 per annum. Simply by upgrading your boiler and taking additional steps (as per the SEAI guidelines) such as zoning your house, you can save an additional 10-14% on top of this.

“The Blue Supreme is ideal for anyone looking to build a new house or upgrade to the most efficient boiler that money can buy.” www.plumbingmag.com

Schemes such as the SEAI Better Energy and Warmer Homes scheme and the newly announced London Mayor Boiler Scrappage scheme show that there is a huge appetite out there for replacing older inefficient units. Tim Mullins further stated, “Our analysis shows that our top-rated condensing boilers have cut CO2 emissions by 30%, which is saving the planet the equivalent of two return air trips from Dublin to New York annually. In addition to this, because we have the only true blue flame burner on the market, our NOx emissions have been decreased by over 33% in comparison to standard efficiency boilers - which is equivalent to taking a diesel car off the road for four months. At Firebird, we are focused on giving our customers the best savings possible in efficiencies, developing the most ecofriendly products, and providing installation advice and guidelines to help our customers save even more money.” T: (RoI) 026 45253 or (NI) 028 3088 8330 E: info@firebird.ie W: www.firebird.ie

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HIGH EFFICIENCY BOILERS

Worcester Greenstar Xtra FGHRU.

Worcester Wave control.

Worcester Greenstar system filter.

AS HOME-OWNERS LOOK TO INSTALLERS TO OFFER EVER-INCREASING EFFICIENCY, MARTYN BRIDGES, DIRECTOR OF MARKETING AND TECHNICAL SUPPORT AT WORCESTER, BOSCH GROUP, EXPLORES HOW THE INDUSTRY IS STRIVING TO ACHIEVE THESE ADDITIONAL GAINS…

Striving for extra efficiency

hanks to recent developments, the latest generation of gas boilers are not only more efficient than ever before, but are also about as efficient as they are ever likely to be when used in isolation – with most models boasting efficiencies in excess of 90% ErP levels. However, home-owners are still as concerned as ever with conserving energy and saving on bills, and the task of getting yet more efficiency from a domestic heating system falls at the feet of the heating engineer. For this reason, it’s important to consider the multitude of options which present ways of improving the efficiency of a heating system, as well as added sales opportunities.

CONTROLS There is still evidence to suggest that millions of homes within the UK are fitted with just a basic level of control – or in some cases, without any at all. While an entry-level control might be suitable for some users, those opting for a smart internet-connected controller to maximise efficiency should be encouraged. Whether internet connected or not, the best controls now include built-in elements such

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as load and weather compensation. These help to improve the efficiency of the boiler by adapting its flow and return temperatures, ensuring it only fires and operates at the temperature required by its surroundings. Using this technology, our Wave Smart Thermostat adds a 4% uplift in energy efficiency to a heating system, allowing home-owners to achieve a 98% (or A+) rating when installed with a high efficiency boiler. Similarly, our intelligent Comfort control, while being a plug-in device, can also deliver a 3% ErP efficiency increase when fitted with a gas boiler.

FLUSH AND FILTER Power flushing or gravity flushing a system is essential to keeping the boiler running as efficiently as possible, but this should not be a one-off exercise. Regular system treatment improves product efficiency and prolongs the life of both the boiler and any ‘water facing’ components; studies even suggest that the majority of all failures in ‘water facing’ components could have been prevented if the primary water system was clean and contained an inhibitor. Once the pipework has been flushed, a

magnetic/cyclonic cleansing filter such as our new Greenstar System Filter will help ensure the long-term protection of an appliance by collecting contaminates that may not have been removed during flushing – all whilst helping to improve the system’s efficiency levels.

FGHRUS Flue Gas Heat Recovery Units (FGHRUs) can also help to squeeze that bit more efficiency from a boiler by extracting the maximum heat expelled through flue gases. Easy to install and maintain, FGHRUs work by extracting the energy from waste gases leaving the flue, using it to pre-heat the water entering the boiler. With this in mind, it’s safe to say that boiler efficiency extends well beyond the main heating appliance. For customers who are conscious about their energy consumption, installers should now look to maximise the range of different accessories on offer which can all help to make a positive contribution to a home-owner’s gas bill.” T: Ray McClay on (NI) 07767 432 567 or (RoI) on 0044 7767 432 567. W: www.worcester-bosch.co.uk

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THINK BOILERS.

Reliable. Efficient. Affordable.

Grant Vortex boilers are available from all leading plumbing and heating merchants in NI.

www.grantni.com

Hotline: 0800 0443 261 RoI: 057 9126 968 *

Depending on age and efficiency of oil boiler Subject to terms and conditions

HIGH EFFICIENCY BOILERS

GRANT WELCOMES NEW SEASON OF INSTALLERS TO THE COMPANY’S TRAINING ACADEMY WITH A RANGE OF FREE TRAINING COURSES…

Improve your product knowledge and grow your business

eading boiler manufacturer, Grant, is synonymous with excellent standards for boiler installations, and a large proportion of this credibility comes from the support provided by Grant’s state-of-the-art Training Academy. Committed to cultivating the knowledge and skills of industry professionals who install Grant products, the purpose-built Training Academy incorporates a lecture room, practical solar training area, product training laboratory and refreshment facilities. Grant offers a range of free courses at the academy for installers, service engineers, plumbers, merchants, architects, local authorities and BER assessors. Each training session is taken by an engineering expert from the Grant team who possess a wealth of practical technical knowledge and installation practice. Based at the company’s Ireland headquarters in Birr, County Offaly, the Grant team assist hundreds of keen installers each year to journey to the plant to undertake what Grant considers to be imperative training. Keith Scully, Technical Representative

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and trainer at Grant, said, “It is futile for our company to manufacture our selection of innovative, reliable boilers if they are not installed or serviced correctly for the end-user. Not all boilers are the same, and while our range is one of the easiest to fit and maintain, Grant believes it is only good working practice that installers undertake the necessary training for each model we provide. This helps avoid customer dissatisfaction and keeps both the engineer’s and Grant’s reputation for reliability intact.”

COURSES Grant offers bespoke training courses for each of its models. The condensing oil boiler training for products such as the Vortex Blue Max covers the mechanics of the boiler, boiler efficiencies, building regulations, flues, combis and the significance of the boiler passport. Meanwhile, renewable models like the condensing wood pellet boiler for the Grant Spira highlight the features of the product, the basics of wood pellet boilers, installation, servicing and fault finding, and

review and assessment. The thorough Grant Solar Thermal Hot Water System course not only discusses system installation and commissioning, but also enhances business potential for delegates by teaching key points on the energy advantages and cost-savings of solar. Coinciding with the recent expansion of the company’s product range, Grant will soon be offering training courses for the new innovative Grant VortexAir Oil Boiler Heat Pump Hybrid. Equipping plumbers and installers with the expertise to fit and maintain the dual heat source system, those enrolled at the training academy can receive training on the Vortex Blue Max and the Aerona³ inverter driven air source heat pump both as independent appliances and as a combined unit. For further information or to book a place at the Grant Training Academy call a member of the team. T: (NI) 0800 0443261 or (RoI) 057 9126 968 E: info@grantengineering.ie W: www.grantni.com or www.grantengineering.ie

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Saturn Oil Boilers Key Features? 100% Stainless Steel Heat Exchanger ERP, HARP and SEDBUK A Rated Pre-wired

controller

Built-in Oil Booster Pump (<2m) Available wirh weather compensation Nationwide Spare Parts & Support

Inside the SATURN NHC 1

Main Controller

Insulation Material

Downward Firing Burner

Stainless Steel Heat Exchanger

Electric Pump

Booster Oil Pump

Neutralizing System

HIGH EFFICIENCY BOILERS

SATURN HEATING BRINGS WEATHER COMPENSATION TO THE IRISH OIL BOILER MARKET

Another game changer from Saturn Heating D ecember 2016 will see the introduction of Saturn Heating’s weather compensation feature, giving additional efficiency to the company’s already impressive A Rated boiler. With 6 points on the heat curve, the midpoint will see Saturn’s boiler heat to 72oC at 0oC degrees outside, whilst heating to 48oC at 10oC (see illustration). This progression in technology further enhances the market leading functionality of the Saturn Oil Boiler range here in Ireland. Saturn Technical Manager, Stephen Duffy, said, “The most important thing for us in the Irish market is delivering the best possible product to our customers. When we initially hit the market, plumbers and home-owners loved the patented design of the boiler and its 100% stainless steel heat exchanger. Plumbers, in particular, were very interested in the downward firing burner. “We didn’t want to stop there, so we’ve been working on the integration of weather compensation to the boiler. We really think it is another game changer in terms of shaking up the Irish oil boiler market.” On the back of national coverage, Saturn Heating is growing, and growing fast. In less than 12 months, the company has become one of the leading oil boilers in Ireland, being stocked in 30 of the 32 counties in Ireland, with this merchant network growing on a weekly basis.

One of the reasons why is the combination of quality products and service. With a growing technical team visiting merchants with technical demonstrations and dedicated training days, word has spread about the long-life oil boiler, with patented technology. This technology includes a unique downward firing burner and a 100% stainless steel heat exchanger. Two pieces of technology that really is setting Saturn Heating apart. The 100% stainless steel heat exchanger is different from competitors in that it takes a standard feature of an oil boiler and makes it better. In comparison to competition that

use mild steel, the Saturn Oil Boiler uses stainless steel that guarantees longevity. Combining that with the condensate neutraliser means that the Saturn Oil Boiler has a distinctive advantage over rival boilers in the long-life oil boiler market. And with a well-established merchant network around Ireland currently, there is every reason to believe that Saturn’s popularity will continue to grow at such a rapid rate on the back of this recent development. T: (RoI) 042 9692 032 or (NI) 00353 42 9692 032 E: info@saturnheating.net W: saturnheating.net

Free Saturn Winter Pack Winter is coming and, with this in mind, Saturn Heating is giving each plumber a free Saturn Winter Pack that includes a beanie hat, jacket and travel mug*. This will be given with *each Saturn Oil Boiler registration before December 10 for all HAPEI Facebook followers. Ask your local merchant for more details on how to avail of this offer. * ONE SATURN WINTER PACK PER PLUMBER.

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For supplier and technical details, please contact: FIREBIRD HEATING SOLUTIONS Shean, Forkhill, Newry, BT35 9SY T: +44 (0) 28 3088 8330 E: firebirdproducts@hotmail.co.uk

HIGH EFFICIENCY BOILERS

BOILER WARRANTIES GIVE HOME-OWNERS PEACE OF MIND AND BENEFIT INSTALLERS WITH STEADY REVENUE FROM SERVICING, SAYS JON PHILLIPS, HEAD OF PRODUCT MANAGEMENT AT BAXI…

At your service A

boiler is a significant purchase for most home-owners, and not always a planned expense, so it’s understandable that customers want value for money. Most installers use a boiler’s warranty as a key selling point, and it can help the customer decide on which model to buy, with longer, more substantial warranties assuring the home-owner of trouble-free operation for many years to come. Once a new boiler has been fitted, installers should set aside some time to go through the product warranty to ensure that the home-owner understands what it covers and, importantly, what their obligations are, particularly in relation to servicing. Many will be unaware that they will need to have their boiler serviced annually to maintain the warranty. As well as ensuring the customer doesn’t unwittingly invalidate their warranty, this is a great opportunity for installers to highlight the support they can offer during the boiler’s warranty period and to secure year-round work for their business by growing their service offering. There may be some resistance at the mention of an annual service – it’s another expense for the home-owner, and could be a bitter pill to swallow if they have just made a substantial investment in a new heating system. So, what is the best way challenge this mind-set?

ANNUAL SERVICE An annual boiler service provides some really important benefits to the homeowner, and it needs to be seen as essential spending in much the same way as a customer would regard a service or MOT for their vehicle. Most people understand that there is an ongoing maintenance

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cost associated with their car, and budget accordingly. So, when talking about boiler servicing, installers need home-owners to consider the upkeep of their heating system in the same way. It’s worth hitting home to customers that the number one reason for an annual check of their boiler is safety. Consumer awareness of Carbon Monoxide (CO) poisoning is still thought to be generally low, therefore it is important for installers to explain to their customers that unsafe gas appliances (eg those that have been incorrectly fitted, badly repaired or poorly maintained) can produce this highly poisonous gas, which can cause serious long-term health problems and can indeed be fatal. An annual service also helps ensure a boiler performs at its best efficiency and reliability, helping to reduce energy costs and the likelihood of a breakdown – saving the home-owner money in both the short and long term.

To make it more relative, installers could ask the home-owner to imagine the effect that avoiding servicing their car has on the way it runs. A boiler runs for many more hours than a car – in fact, in a year a boiler is running for the equivalent of over 90,000 miles. Would anyone run their car for that long without getting it serviced or checked? Annual boiler services should not be a hard sell for installers, but a platform to inform home-owners about how to keep their heating system in top condition, safe and under warranty. It offers many benefits to the home-owner and the investment is easily repaid in lower bills, fewer unexpected breakdowns and repairs, and total peace of mind. T: (RoI) Baxi Potterton Myson 01 459 0870 or (NI) Sharon English 07966 585 902 E: (RoI) sales@potterton-myson.ie or (NI) sharon.english@baxi.co.uk www.baxi.co.uk

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COMBINED HEAT AND POWER

The launch of the 12kWe Bosch CHP module will enhance energy effiiciency for commercial applications, such as leisure centres and nursing homes.

HEAT MERCHANTS NOW OFFERING COMBINED HEAT AND POWER BY BOSCH TO THE LIGHT COMMERCIAL SECTOR…

Heat Merchants enhances energy efficiency with CHP

eat Merchants is offering Combined Heat and Power (CHP) from Bosch as part of its ever-expanding commercial heating portfolio of products. This coincides with the launch of the 12kWe CHP module, which is aimed at enhancing energy efficiency for smaller commercial applications, such as leisure centres and nursing homes, to maximise efficiency levels and provide a low-cost supply of heating, hot water and electricity. The extent of Bosch’s CHP offering now allows the manufacturer to provide the generation of simultaneous electricity and usable heat to almost any commercial or industrial application, regardless of usage type. In addition, CO2 and NOx emissions are significantly reduced, as less gas is required to generate the same cogenerative thermal and electrical output as a conventional utility network and local boiler solution. Alan Hogan, Managing Director of Heat Merchants, said, “We are delighted to be able to offer this high-quality solution to the light commercial sector in Ireland as legislation continues to encourage stakeholders to consider and adopt low-

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carbon solutions with reduced energy costs. Our technical design service will provide a full feasibility study and outline the payback time on investments for any project.” CHP is a highly efficient process which captures and utilises the heat that is a by-product of the electricity generation process. CHP plants are also referred to as cogenerating plants. The efficiency of a CHP plant can typically be 20% to 25% higher than the combined efficiency of heat-only boilers and conventional power stations. CHP technology is particularity suited to any site that has a relatively consistent, simultaneous demand for both heat and electricity. In Ireland in 2014, the majority of units were installed in the services sector, with hotels and leisure (which includes swimming pools, leisure centres, gyms, etc) accounting for 34% of units in the sector while the hospital sub-sector accounts for another 10% (source SEAI). The Heat Merchants technical design team, in conjunction with Bosch offer a free CHP feasibility study for any potential site to ensure that the system is precisely sized, and that maximum efficiency is achieved. Once a CHP module has been installed,

a team of experts is on hand to provide on-going advice and support to ensure the CHP system is correctly commissioned and regularly serviced to produce optimum performance for the duration of its lifespan. A range of maintenance and service packages are available in order to guarantee system performance and investor peace of mind. T: (RoI) 090 6442 300 or (NI) 00353 90 6442 300 E: customersupport@heatmerchants.ie W: www.heatmerchants.ie

WHY USE CHP? • CHP is required to be considered under PART L and can satisfy up to 80% of a building’s low CO2 heating demand. • CHP is a cost-effective way to reduce CO2and achieve saving requirements, delivered from a small footprint and lowest cost per kg saving. • CHP can also reduce utility costs and provide paybacks within five years.

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POWER FLUSHING

KAMCO EXPLAINS HOW THE INCREASED USE OF MAGNETIC FILERS, DOESN’T DETRACT FROM THE IMPORTANCE OF POWER FLUSHING…

The Kamco CF90 Quantum power flushing pump.

What is best practice?

eating engineers might be forgiven for wincing when they see the term ‘Best Practice’ applied to procedures varying from treating heating systems with chemicals to installing a combination boiler. They soon realise that the ‘best practice’ referred to is not necessarily ‘best’ for the heating engineer or the householder, but generally IS best for the interests of the purveyor of the items or procedures being recommended. A hefty dose of cynicism is required, tempered with experience, and never more so than when the best method of flushing a heating system is under consideration. With the rapid growth of magnetic filter technology now being used to protect many domestic heating systems, some engineers are asking the question of whether or not they still need to power flush when they ‘can just rely on a magnetic filter?’. This ignores the fact that, in normal

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operation, the water in a system circulates in one direction only, and at relatively low speeds. This will move small particles but not heavier debris, which settles and compacts in radiators and other low flow areas, unless the flow rate is dramatically increased. Magnets can only collect debris which actually pass through it, so accumulated deposits will remain static within radiators and pipe work, continuing to reduce the efficiency of the system unless they are forcibly encouraged to move. Power flushing pumps were developed to provide the force required to clean systems thoroughly, using high velocity water, with the ability to reverse the flow direction to create turbulence and to thoroughly purge systems of corrosion debris. This is why the use of power flushing pumps is now the preferred method of cleaning fouled heating systems and is

referenced in BS7593, particularly since boiler developments have resulted in more compact boilers with smaller debris critical waterways. T: (NI) 0 1727 875 020 or (RoI) 0044 1727 875 020 E: info@kamco.co.uk W: www.kamco.co.uk

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SPACE HEATERS

SPACE HEATER RANGE IS EASY TO INSTALL AND DELIVERS TROUBLE FREE, LONG LIFE WARMTH…

New additions to the Rinnai range

innai has added to its range of Energysaver gas fired space heaters which are designed specifically for use in schools, community centres, libraries, conservatories, churches and other large indoor spaces. The recent additions to the range are the Rinnai Energysaver 559FT and a new streamlined look to the popular Energysaver 309FT. Sporting very sleek casing, the heaters simply blend into the background in line with the need of modern interior aesthetics while offering exceptionally high efficiencies in operation and subsequently reduced running costs. Changes to the Energysaver 559T have been made to the operation board which is now an easy to use touch-control pad sited conveniently and discreetly on top of the appliance, (rather than on the front with a flip

up cover). The unit is also supplied with a child lock to eliminate any problem of small hands tampering with the controls. Add to these advantages are the timer function and eco mode combined with the new unit’s ability to heat big spaces very fast. The 559FT has an input of 6.4kW and output of 5.2kW. The streamlined unit measures 554mm x 750mm x 250mm. The Rinnai Energysaver 309FT, like the 559FT, sports a similar sleek casing and turns in net efficiencies of 88%. It has an input of 3.4kW and output of 2.92kW. The unit measures 695mm x 465mm x 257mm. Natural Gas usage has been pegged at 0.31m3 while LPG consumption is 0.26kg/hr. Also available is the Energysaver 1004T with its impressive input of 11.6kW and outputs 10.23kW. Its measurements are 670mm x 930mm x 315mm and it has energy

efficiencies of 96% under the guidance of Part L 2014. This puts it in the top rank of space heaters in its class. For more information on Rinnai telephone (NI) 01928 531 870 or (RoI) 0044 1928 531 870 or visit www.rinnaiuk.com. Alternatively, contact Hamilton Gas Products, telephone 028 9146 1111 or visit www.gasproducts.co.uk

HAMILTON GAS PRODUCTS LTD 2 Balloo Place - Balloo Industrial Estate - Bangor. T: 028 9146 1111 - E: sales@gasproducts.co.uk www.gasproducts.co.uk

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PLUMBING & HEATING MAGAZINE | 91

PLUMB POWER HEAT LIGHT EXPO – REVIEW

AS A BRAND NEW INDUSTRY EVENT, THE PLUMB POWER HEAT LIGHT EXPO CREATES AN ENVIRONMENT OF COLLABORATION AND KNOWLEDGE SHARING…

Bringing the industry together

he inaugural PLUMB POWER HEAT LIGHT EVENT Expo has helped bring the construction industry together under one roof and develop new business relationships. In an environment of collaboration and knowledge sharing, this unique event was attended by a diverse range of industry professionals from across the entire construction spectrum. As well as those involved directly in the plumbing, mechanical, electrical and lighting sectors, the Plumb Power Heat Light Expo attracted architects, building contractors, M&E contractors and

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consultants along with representatives from both the public and private sectors. “That was the strength of this event,” explained Karen McAvoy, Managing Director of event organiser, Karen McAvoy Publishing Ltd. “There is no doubt that we have all faced a tough few years within the industry but events such as this are a way to focus on the positives and to bring everyone together. “We wanted to create an environment where partnerships could be built or improved upon and I think we achieved that. This was the first time an event of this kind has

been hosted in Northern Ireland and we are already talking to exhibitors and visitors to see how we can improve the next event in 2018.” With over 100 exhibitors, the marketleading names from across the plumbing, mechanical, electrical and lighting sectors were all represented. Visitors also benefited from a range of seminars from industry experts and also the specialist business, tool and van zones. Karen concluded, “We want to thank everyone who attended and also all the exhibitors who supported this event.”

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PLUMB POWER HEAT LIGHT EXPO â&#x20AC;&#x201C; REVIEW

TITANIC EXHIBITION CENTRE,

BELFAST

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TRAINING

LATEST ADDITIONS TO A WIDE VARIETY OF ENERGY TRAINING NOW AVAILABLEâ&#x20AC;Ś

Solid fuel training courses at METAC

ETAC Training provides a wide variety of energy training, and the latest additions to its training portfolio are the solid fuel courses for trade counter staff and operatives. The solid fuel awareness course is a oneday training programme aimed at providing participants with the knowledge to enable them to assist customers in choosing the correct solid fuel appliance and to recognise the correct installation and fuel requirements. The dry solid fuel stove installer course is a five-day training course for construction professionals and aims to provide participants with the knowledge and understanding to enable them to install dry stoves to meet requirements of customers, building regulations and standards. On successful completion, candidates will receive an OFTEC 15-108-IRL (Dry)

Mountrath Enterprise Park, Mountrath, Co. Laois Tel: +353 (0) 57 8756540 Email: info@metac.ie Website: www.metac.ie

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certificate. The wet solid fuel stove installer course is a further three days for plumbers with an OFT15-108 IRL (Wet) certificate. This includes both open heating systems and interlinking heating systems. These courses are designed to meet current demands as advised by industry leaders who were directly involved in the development of all three courses.

DOMESTIC GAS METAC provides training and assessment for Domestic Gas operatives to comply with the CER requirements for a five-year reassessment cycle. There are a number of different options available to candidates for training and assessment. However, whether they need some training or just assessment, METAC has designed this course to suit each candidateâ&#x20AC;&#x2122;s individual needs.

METAC continues to provide ongoing training in the electrical field with its Electrical Verification & Certification course and assessment that is certified by City & Guilds with an Ireland 2407 qualification, which is a recognised, accredited course by CER for the fulfilment of qualifying certifiers. This leading training provider has also introduced a certified PAT testing for electricians and suitable competent persons in the industry, which is certified by City & Guilds. T: (RoI) 05 78756 540 or (NI) 00353 5787 56540 E: info@metac.ie www.metac.ie

COURSES ON OFFER INCLUDE: Gas (domestic & commercial) Oil (domestic & commercial) Solid Fuel Electrical Electrofusion/Butt Fusion Renewable Energy (solar hot water, biomass, heat pump) Solar PV & Micro Wind Welding Business & Computers Various Hobbies

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SEALANT

THE STRENGTH, FLEXIBILITY, SEALING AND MOUNTING QUALITY OF TEC 7 – AND THE NEW TEC7 PLUMB – KEEP CUSTOMERS COMING BACK…

Tried and trusted TEC 7

ec7 has become the Number 1 choice for the trade person and DIY enthusiasts alike because they know ‘it gets the job done first time, every time’ – even under water. Because of its overall strength, flexibility, sealing and mounting quality, customers know that Tec7 sticks to almost all building materials, including most plastics and, with each cartridge containing 310ml of product, they are getting better value compared to most other MS Polymer’s on the market. With customers expecting high quality from the Tec7 range of products, the new Tec7 Plumb, introduced last year as part of the range, is no exception. This relatively new product is a permanent fix to all heating system leaks. One can does 75 litres of water - enough to do a standard three-bedroom home or 10 to 12 standard radiators.

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Simple to use, the can comes with an applicator, making it easy to pour into any radiator. If you have an open heating system, no problem. Plumb7 is ideal for use in both open and closed heating systems. To see just how good Tec7 Plumb and the full range of products are, contact Contech Buildings Products on 00353 (0)1 6292963, simply log on to the website at www.tec7.ie or join the company on Facebook.

Customers choose Tec7 Plumb because it is well-renowned for being:

Better value Extra support Stronger Trusted

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COMPANY NEWS

ASHLEY MOLLOY TAKES UP POST AS NEW AREA SALES REPRESENTATIVE FOR SANBRA FYFFE…

Key appointment to Sanbra Fyffe’s sales team

eading plumbing and heating wholesale distributor, Sanbra Fyffe Ltd has announced another key appointment to its sales team. Ashley Molloy is the new dedicated Area Sales Representative for Connaught and the North West. A native of Carrick-on-Shannon, County Leitrim, and a well-known face to many, Ashley brings with him more than 11 years of plumbing and heating experience. With an ever-expanding product portfolio of more than 4000 SKUs, this is another significant appointment for Sanbra Fyffe, and highlights the company’s commitment to innovation and to providing excellent sales service to its existing and new customer base. For many years, Gavin Kelly has skilfully

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divided his time acting as a sales representative for both Sanbra Fyffe and its sister company, RT Large Ltd. To ensure a smooth transition, over the coming months, Ashley will work closely with Gavin, covering Sanbra Fyffe’s west of Ireland customer base. Gavin will then transfer this area to Ashley, allowing both to dedicate 100% of their attention to their respective Sanbra Fyffe and RT Large customers. Noel Conroy, Commercial Manager, Sanbra Fyffe Ltd and Mel O’Dowd, General Manager of RT Large, said, “We are delighted to welcome Ashley to the group, and in particular to Sanbra Fyffe. We believe this appointment is essential to allow both Sanbra Fyffe and RT Large to provide for greater sales penetration, while also allowing

Sanbra Fyffe’s newly appointed Area Sales Representative for Connaught and the North West, Ashley Molloy (left) with Gavin Kelly.

greater focus on our ever-expanding product portfolio. We believe the timing could not be better for such changes to occur.” T: Ashley Molloy (RoI) 087 161 5587 E: AshleyMolloy@sanbra.ie or Gavin Kelly (RoI) 087 205 5107 E: Gavin@sanbra.ie W: www.sanbra.ie or www.rtlarge.ie

PLUMBING & HEATING MAGAZINE | 97

PLUMBEX TRADE EVENT - DUBLIN 2017

PLUMBEX TRADE EVENT DUBLIN 2017

Dates announced for PlumbEX 2017! A NUMBER OF STANDS ALREADY BOOKED FOR NEXT MAY’S DUBLIN SHOW AT THE CITYWEST HOTEL, SAGGART…

he demand to exhibit at PlumbEX 2017 is already gaining pace, with almost a quarter of stands already booked! Ireland’s national plumbing and heating trade event will return to the Citywest Hotel, Saggart, Dublin on Wednesday, May 24 and Thursday, May 25 2017 and, following on from last year’s resounding success, a number of companies have already confirmed their places. Now in its fourth year, PlumbEX has become a must-attend event that showcases exhibitors from right across the diverse plumbing and heating sector. PlumbEX has consistently attracted a diverse mix of visitors, ranging from plumbing and heating installers and engineers, plumbers’ merchants, distributors, consultants and architects right through to those from the facilities

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management, training, County Councils, Government and Public sectors. The 2016 show proved to be the best yet, with not only increased attendance but, just as importantly, a stronger mix of visitors. Despite access to product information being readily available at the click of a button, exhibitions remain an effective way of showcasing your products and services to an audience that is ready to engage and connect. That is why so many companies are keen to use PlumbEX as a staging point to connect with customers. As the industry continues to grow positively, PlumbEX will once again prove to be a great platform for companies. If you are interested in exhibiting at PlumbEx 2017 you can register your interest now – e-mail jacqui@kmpltd.co.uk or telephone (RoI) 01 696 8319 or (NI) 028 9261 2990.

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IRELANDâ&#x20AC;&#x2122;S NATIONAL TRADE EXHIBITION Supplied Artwork: Format; DVD, CD or Email. Quark Document, with pics (min. resolution @ 300 dpi) and FOR THE PLUMBING & HEATING INDUSTRY fonts. Also accept high resolution print quality PDF or JPEG.

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T: (RoI) 01 696 8319 T: (NI) 028 9261 2990 T: Jacqui Mobile +44 (0) 7568 304139 E: jacqui@kmpltd.co.uk | E: mairead@kmpltd.co.uk www.plumbingmag.com

WATER TREATMENT

SENTINEL LAUNCHES THE MARKET’S MOST INNOVATIVE AEROSOL DOSING CAN…

Thirty-second system dosing? Yes we can with new Rapid-Dose!

osing heating systems with Sentinel’s award-winning and boiler-manufacturer-endorsed water treatment chemicals just got even easier and faster, thanks to the company’s new Rapid-Dose aerosol. Already being hailed as the most innovative aerosol product to enter the market, the new, smaller RapidDose features a unique pre-assembled adapter and ‘twist and dose’ mechanism (there’s no need to depress a lever or trigger) that allows easy, hands-free dosing of a system in just 30 seconds. This makes it ideal for everyday jobs in addition to service, emergency, predose and social housing applications where time is of the essence. The new, no fuss, mess-free RapidDose cans are available with Sentinel X100 Inhibitor, Sentinel X400 High Performance Cleaner, and Sentinel Leak Sealer chemicals. They can all be tried out on a no-risk basis, since installers who don’t like the new Rapid-Dose can claim a free bottle of X100 Inhibitor from Sentinel (subject to terms and conditions). Not that Sentinel expects this to be the case… “We have total confidence that installers will love the new Rapid-Dose. It saves time on site, is incredibly easy to use, can be connected to multiple locations on a system, and there’s no loss of product or spillage. It’s yet another Sentinel product which installers can add to an arsenal of tools that will help give them the edge over their competitors and stand out in a crowded industry,” said Daniel Cheung, UK Trade Marketing Manager for Sentinel. The unique Rapid-Dose adapter can be used in an extended number of locations, such as via a radiator, male filling loop stop valve, bleed valve, boiler drain valve, and many filters (via the vent pin), giving maximum flexibility to the installer even when working on awkward or difficult-to-reach systems. Other key updates include a smaller-sized can (just 300ml as opposed to 400ml), which

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“It’s yet another Sentinel product which installers can add to an arsenal of tools that will help give them the edge over their competitors.”

Rapid-Dose cans are available with Sentinel X100 Inhibitor, Sentinel X400 High Performance Cleaner, and Sentinel Leak Sealer chemicals.

makes for easier handling on site and takes up less space in an installer’s kit bag or on a merchant’s shelf.

CLEAN, PROTECT, AND MAINTAIN Rapid-Dose packaging has also been updated to reflect the best practice Sentinel System of ‘Clean, Protect, and Maintain’. For example, the Rapid-Dose can for X400 High Performance Cleaner features an easily identifiable ‘Clean’ logo,

whilst X100 Inhibitor and Leak Sealer cans have ‘Protect’ and ‘Maintain’ logos, respectively. With these updates, installers can select the right product for the job at a glance, and ensure the delivery of best practice water treatment. To use Rapid-Dose, installers simply couple the adapter to a system before engaging the twist and dose can (which is made possible, thanks to an innovative bayonet design that attaches the adapter to the can). A non-return feature, backcheck bullet and visible confirmation of dosing all serve to make the process as simple as possible. “Like all of our products, Rapid-Dose was developed alongside installers to find out what they want from a water treatment product. For dosing, the engineer’s wish list comes down to easy and simple operation, speed, no mess, and comprehensive options for awkward systems. Rapid-Dose ticks every box,” said Daniel. “The leading international boiler manufacturers that Sentinel partner with are also excited about the new RapidDose, as it represents another step forward in superior, best-practice water treatment solutions that can help deliver lifetime boiler and system protection.” New Rapid-Dose is available from plumbing, heating and builders’ merchants, and the no-risk X100 Inhibitor replacement offer will run for a full year. T: (NI) 01928 704 330 or (RoI) MT Agencies on 01 864 3363 W: sentinelprotects.com

PLUMBING & HEATING MAGAZINE | 101

JUST SOME OF THE MANY MARKET-LEADING BRANDS AVAILABLE FROM MD IRELAND

IRELAND’S NO. 1 DISTRIBUTOR of high-quality brand names in PLUMBING, HEATING AND BATHROOM PRODUCTS

Contact:

✆ +44 (0)28 9262 0400 : +44 (0)28 9262 2939 e: sales@mdireland.com Mark Crawford - Area Sales Representative ✆ +44 (0)7764 634144 e: mark.crawford@mdireland.com SALES OFFICE:

ROI PROMOTION

CALLING ALL IRISH INSTALLERS - SIGN UP FOR THE WAVIN PROMOTION FOR A CHANCE TO WIN SOME FANTASTIC PRIZES…

Gear up with Wavin’s Hep2O

nstallers in the Republic of Ireland can win a range of great gear in the latest Hep2O plumbing and heating promotion. Running for 12 weeks, ‘Gear Up with Hep2O’ gives plumbers in the Republic of Ireland the chance to get their hands on a different prize – including DAB site radios, workwear and power tools – each week. In the final week, one lucky installer will also win the ‘Ultimate Gear Up Bundle’ – a €5,000 prize package of top tech gadgets and gear, as well as all of the weekly spoils – delivered in time for Christmas. It’s easy for installers to be in with a chance of winning - they just need to pick up a ticket in their nearest merchants and register their details online at www. hep2ogearup.ie. Completing this quick and simple registration, everyone receives a promotional gift, with items ranging from mini LED torches to radiator keys and ‘Gear Up Your Van’ packs. Entrants can then enter up to six unique codes (found on tickets available at merchants across Ireland) each week to maximise their chance of claiming the weekly and big prize draws.

Celine Wogan, Market Manager at Wavin, said, “With the ‘Gear Up with Hep2O’ promotion we wanted to give installers the chance to win a wide range of work-related prizes that will help them get through their working days that little bit easier – from combi drills and tool boxes to jackets, overalls and trouser sets. “With the promotion so quick and easy to enter, we’re encouraging installers across the country to look out for Gear Up tickets at their

nearest stockists in the coming weeks and months if they want to be in with a chance of picking up one of the weekly prizes or the Ultimate Gear Up Bundle, a fantastic pre-Christmas present for one lucky plumber.” ‘Gear Up with Hep2O’ runs from Monday, September 12 to Sunday, December 4. Register online at www.hep2ogearup.ie * Promotion only available in RoI.

‘Gear Up with Hep2O’ gives plumbers in the Republic of Ireland the chance to get their hands on a different prize each week. www.plumbingmag.com

PLUMBING & HEATING MAGAZINE | 103

NEWS

ALTECNIC AND PTS ON THE BALL SUPPORTING YOUTH TEAMS

TAKING CONTROL WITH BAXI AND NEST With more support for installers on offer than ever before, coupled with the new opportunities that the ErP Directive brings to the table, installers should be taking advantage of this to ensure both they and their customers are maximising the financial rewards. Towards this end, Baxi recently held a successful installer training afternoon, in conjunction with Nest to demonstrate the added value that can be brought with smart technology home heating controls, especially when used alongside Baxi’s energy-efficient boilers. The Nest Learning Thermostat takes away the hassle of programming; it is simply turned up and down like a manual thermostat for about a week, and then Nest will create a personalised schedule that is refined over time. With its built-in sensors, it knows when no one is home, so

Nest’s Auto-Away feature can automatically turn down the temperature, helping to save even more energy. The temperature can also be controlled from a smartphone, tablet or computer. Through the partnership, Baxi offers installers hands-on Nest product training to become a Nest Pro as part of its free Baxi one-day boiler courses, and feedback from installers attending has been very positive. Whether it’s the traditional on/off room thermostat and thermostatic radiator valves or a more sophisticated smart control, the benefits of controls to both the installer and the end user are clear. T: (NI) contact Sharon English on 07966 585 902 or (RoI) 01 459 0870 or E: (NI) Sharon.english@baxi.co.uk or (RoI) sales@pottertson-myson.ie W: www.baxi.co.uk

Altecnic has teamed up with PTS Belfast to support St Oliver Plunkett FC, an organisation that provides a safe and supportive environment for youth sports in West Belfast. St Oliver Plunkett FC has over 40 teams playing in the current season and Altecnic/ PTS are proud to sponsor the kit, a major expense, for one of the teams, which range from Under 8s to Amateur League, and have recently introduced, thanks to popular demand, a girls section. Mark Mogey, Altecnic National Sales Manager commented, “Encouraging the development of young people through team sports is good for the individual and our community.” At the recent Plumb Power Heat Light Expo in Belfast, Mark handed over a cheque to Barry Lowe, Reserve Team Manager, and Aran McCory, from the amateur team. “The cost of running youth football teams is difficult to manage,” said Barry Lowe. “The help of local businesses like Altecnic is vital to ensure that we can provide the support for the youth of today to grow into the talent of tomorrow.” W: www.altecnic.co.uk and www. ptsplumbing.co.uk

Altecnic’s Mark Mogey and Gary Perry present a cheque to St Oliver Plunkett FC’s Aran McCory and Barry Lowe.

BASSETTS’ COFFEE MORNING RAISES ALMOST £700 A morning spent eating cake and drinking coffee by staff at Bassetts in Portadown was given the boss’s approval for once, as part of a fund-raising exercise for the company’s chosen charity this year, Alzheimer’s Research UK.

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Staff and nearby bakeries, Kitchen Bakes and Cookery Nook supplied a range of treats that would have impressed Mary Berry, and the event raised £692. W: www.bassettsonline.com or www.alzheimersresearchuk.org

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VANS

TAKE A CLOSER LOOK AT THE PERFECT CITY VEHICLE…

LDV makes competition green with envy

DV, which has returned to the market with a range of great value, great looking vans has unveiled its first electric vehicle, the EV80. The first Chinese, all-electric, wide-body, light-duty van, EV80 boasts the longest driving range in its class and can clock in an impressive 207km’s. With zero emissions, SAIC Maxus, the company behind LDV, sees the EV80 as the perfect city vehicle, completing short and efficient journeys with a performance that is underpinned by LDV’s commitment to safer driving. The new EV80 is available in two models; panel van (short and long wheel base) and

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The EV80 – the first electric vans from LDV.

chassis cab with a rated loaded capacity of 900 – 1,250kgs. Every EV80 is fitted with a high-capacity 56 kWh lithium iron phosphate battery, permanent magnet synchronous electric motor and intelligent 100kW electric motor controller, which combine to offer high-efficiency and steady power output, complemented by a welcome, eco-friendly performance. Full battery charging time is from just two hours. Intelligent switching between the vehicle’s three power modes leads to a seamless speed change and gives an exceptionally smooth driving experience. The vehicle’s electric park brakes assist with vehicle

holding on any road surface or gradient and help prolong park brake parts’ service life. Features of the EV80 include right hand sliding door, Crystal Diamond headlights, ABS and 4-Wheel disc brake, front A/C heat supply and a high-tech, integrated and interactive display system. For drivers of the EV80 the future is here and the future is now. Distributed by the Harris Group and supported by an extensive dealer network across Ireland, there’s an LDV van for every journey, every load and every driver. For a great value van with many extra features as standard, check out www.ldv.ie or www.myldv.co.uk

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NEW PRODUCTS

NANO 6.7 – THE NEW WASTE AND TRAP SOLUTION

MIRA RANGE SUPPORTS INDEPENDENT SHOWERING IN STYLE

n Leading sanitary equipment specialist, Macdee Wirquin, has unveiled NANO 6.7, a brand new and revolutionary basin waste solution packed with technological innovations. An intuitive product that combines space gain, quick assembly and cleaning from the top in order to exceed the expectations of the installer and end user. The ultra compact Nano is three times smaller than a classic waste, only 67mm in height, freeing up valuable space under the basin. It incorporates the very latest waterless silicone membrane technology for traps, a proven Wirquin innovation that’s been built into their waste products since 2007 and is the key component for reducing the overall size of the unit. W: www.wirquin.co.uk

n Reflecting the changing population, Mira Showers has developed a comprehensive range of inclusive showering and bathroom products so housebuilders and specifiers can select them in the confidence that they will meet the needs of all vulnerable users, whether elderly or an infant, a wheelchair user or non-disabled. Every item in the collection has the trademark features that have made Mira the UK market leader – ease of installation, low maintenance, unbeatable performance, proven reliability, innovative technology and after-sales support. T: (NI) 0844 571 5000 or (RoI) 01 531 9337 W: www.mirashowers.co.uk

NEW QR CODE CAPABILITIES FOR VOKÈRA BOILERS n Vokèra is giving installers access to all the product information they need by including a ‘QR code’ label on the outer casing of all of its boilers. This allows installers to scan the appliance via a mobile device and access all the technical documentation such the installation and servicing instructions, spare parts exploded view and the ErP energy rating label. Alternatively, installers can also enter the product code or product name on a PC via the new Vokèra QR code portal to attain the available information. T: (RoI) 056 7755055 or (NI) 00353 56 7755055 E: sales@vokera.co.uk - W: www.vokera.ie

ZILMET APP TAKES THE PRESSURE OUT OF VESSEL CALCULATIONS

KINGSPAN TITAN EXTENDS PRODUCT RANGE

n Internationally-renowned expansion vessel manufacturer, Zilmet, has created a free mobile phone app that allows plumbers and installers to quickly calculate the required size of vessel for their installation. The app, which is free to download and available for both iPhone and Android, takes the boiler output and system volume and calculates a suitable vessel capacity and precharge pressure. Stuart Gizzi, Director at Zilmet UK, said, “Our printed vessel calculators have been hugely popular amongst plumbers and installers, becoming an essential for every toolbox, van and classroom. Visit the App store to download the app or for more information on Zilmet visit www.zilmet.co.uk

n Kingspan Titan has launched the latest addition to its slimline oil tank portfolio. The ESSL1000 has a total footprint of only 1.152m2 and offers safe and secure heating oil storage at premises where space is limited and access restrictions may apply. Titan EcoSafe tanks represent the most advanced range of integrally bunded oil storage systems available within Europe. They are designed to satisfy the needs of both domestic and commercial properties that require secure, fuel storage. T: (NI) 028 3836 4444 or (RoI) 048 3836 4444 www.kingspantitan.com

BOOK YOUR GIACOMINI CPD COURSE NOW! n Giacomini is now a CIBSE approved CPD course provider and is offering two courses that CIBSE members can take to contribute towards their CPD qualifications. The first one-hour presentation in underfloor heating explores heat transfer, design factors and component applications and gives participants an understanding of how and why underfloor heating systems work. The second course p- which is also one hour - focuses on Giacomini’s other specialist subject, heat interface units. Attendees will receive a certificate that will contribute towards CIBSE CPD requirements. To arrange a seminar, or for more information, contact Warren Smyth on (NI) 07557 941553 or (RoI) 0044 7557 941553 or e-mail warren.smyth@giacomini.co.uk

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