Introduction to kaizen institute consulting group

India Business Unit

Introduction to Kaizen Institute Consulting Group

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Year founded

June 1985,

Headquarters

Zug, Switzerland

Consultants

450+ Worldwide

Market Segments

Manufacturing (automotive, supply chain, machinery, construction, electrical, industrial ‌)

Process industry (chemicals, metals, food and beverages.....)

Service (banking, insurance, publishing, retail, logistics, hospitals & healthcare ...)

Hospitality (resorts, hotels, restaurants ...)

Public Sector (healthcare, education, government departments, not for profit ...)

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Pioneers in Business Excellence 1985 – 2015: Expansion to 30 countries 1985: Founded Kaizen Institute in Zug, Switzerland Taiichi Ohno

Shoichiro Toyoda

1912 – 1990 Dalian, China

1952 -

Wrote the books KAIZEN (1985) and GEMBA KAIZEN (1997, 2012)

Nagoya, Japan

Traveled internationally with Shoichiro Toyoda and Taiichi Ohno Served as President of the Japan Federation of Recruiting and Employment Agency Associations Founded Cambridge Corporation based in Tokyo Worked at the Japan Productivity Center

1930: Masaaki Imai born in Tokyo, Japan

1930

1955

1962

1976

1980

1985

Today 3

KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

The Kaizen Philosophy

Go to Gemba

Production, Administration, Place of Occurrence

Observe Gembutsu

The Real Things

Search for Muda, Mura, Muri

Make Kaizen

3M: Muda (waste), Mura (variability), Muri (difficulty)

Constant/Continuous Improvements

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Our Competencies

Business sectors Services

Kaizen

TPM速

TFM

TSM

Brand

Consulting

Diagnosis

Coaching

Workshops

Audit

Kaizen Institute

Training

Seminars

Internal

External

International

KAIZEN College

Best Practice (Production,Service)

Knowledge Exchange

National

International

KAIZEN Tours KAIZEN Office live

KAIZEN Practioner

KAIZEN Coach

KAIZEN Manager

Certification Program

KAIZEN Manager

Benchmarking

Qualification

Kaizen = Continual Improvement TPM = Total Productive Management TFM = Total Flow Management TSM = Total Service Management

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

A Growing Global Team • 30 local teams, 400+ professionals, supporting clients in more than 50 countries • Global headquarters in Switzerland; regional HQs in USA & Japan Americas Brazil Canada Chile Mexico USA

Europe & Africa Austria Czech Republic Finland France Germany Hungary Italy Netherlands Poland Portugal Romania Russia Saudi Arabia Spain Switzerland United Kingdom Kenya

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Asia Pacific Australia China India Japan Malaysia New Zealand Singapore

KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

The KAIZEN Management System (KMS) Model for World Class Performance and Cultural change

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Teaching the True Meaning of “Kaizen”

KAI

Change

ZEN

Good

“Change for the better” Kaizen = Continuous Improvement (CI) …by Everybody! Everyday! Everywhere!

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

With a Long-term Vision “KAIZEN is everywhere improvement, everybody improvement, every day improvement.�

- Masaaki Imai How do we translate this vision into action?

1.Be capable in every country and in every language that our customers need 2.Know how to apply kaizen in every sector, every process and every level of the organization 3.Develop simpler, faster and better methods for daily improvement, breakthrough projects and innovation

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Speaking Your Language Americas: English, Spanish, Portuguese Asia-Pacific: Bahasa, Cantonese, Chinese (Mandarin), Gujarati, English, Hindi, Japanese, Kannada, Malay, Marathi, Tamil, Telugu Europe, Middle East & Africa: Arabic, Czech, Dutch, English, Finnish, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Swahili, Swedish, Slovak, Turkish

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

With a Clear Mission To be the global partner of choice for organizations committed to excellence.

Enabling excellence in…        

Employee engagement Revenue generation Safety Product quality On-time delivery Productivity Cash flow Cost

Consulting & Workshops

Training & Certification

Benchmark Tours Project Management

Facilitation & Coaching Publications 11

KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Responding to Unique Customer Needs 1. “We need results!”

2. “We need people who can think, solve problems and innovate!”

3. “We need to sustain the improvements we make!”

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Delivering Results Improving all critical organizational objectives...

…at higher rates and for longer periods than competitors...

Orchestrated by management ...

CUSTOMER SATISFACTION

…leading to long-term growth and improvement in Corporate Performance.

+

PRODUCTIVITY

WORKING CAPITAL

CAPEX

… and driven by a Physical and Behavioral Change across the organization!

GROWTH

PROFIT

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Developing Problem Solvers

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Through Total Engagement

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Structuring for Sustainable Improvement DAILY KAIZEN速

Transform People In...

PROJECT KAIZEN速

N N N N

N

P

Transform Process With...

...Natural Teams

B C D E

...Project Teams

P: Project Team Leader, BCDE: Cross Function Project Members

N: Natural Teams (Team Leader and Staff), All Organizational Levels

SUPPORT KAIZEN速 Strategy & Strategy Deployment

Communication & Checking

Organization & Certification

1 Provide Motivation With...

T

T

T

...Kaizen K Steering Committee

1: CEO Sponsorship, T: Top Management Team Sponsorship, K: Kaizen Manager

K M M M M

...Kaizen Promotion Office

M: Motivators working for the Kaizen Manager Project Management and Transformation Office

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

With the Kaizen Change Model (KCM) 1

Assessment of current condition

Daily Kaizen

Project Kaizen

Team organisation Standards and standard work

2 Define target condition

Communication and Reaction system Sustainable Problem Solving

3

Value Stream mapping Value Stream Design

Project Plan Challenge

Daily Kaizen

Project Kaizen

Autonomous team

Support Kaizen Support Kaizen

Policy Deployment War Room 17

Deployment Model & Roadmap Maturity Audit

KPO – Lean Office TTT Certification KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Following a Proven Roadmap Repeat CAP-Do cycle on a Annual basis

Stage 0: Develop Awareness

Stage 1:

Stage 2:

Stage CAP:

Stage Do:

CI Strategy Planning

Year 1 Implementation

Annual Check, Act, Plan

Year 2 Implementation

Top Management Workshop

Kaizen Workshops to Implement the Vision

Alignment of Lean with Strategy

Kaizen PMO Project Portfolio Management

Benchmark Tours

TDP – Teams Development Program

Management Training

Step 1: Preparation

Step 4:

Step 2:

Step 3:

Current State Assessment

Future State Vision

Opportunity Assessment

Visual Business Case

Step 5: Management Mobilization

Organizational Readiness

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Keeping Our Promises Kaizen Institute will: 1.Deliver breakthrough business results 2.Guide you to become fully self-sufficient in sustaining a Continuous Improvement Culture 3.Continuously improve our own capabilities as your long-term partner 19

KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Some of our global clients

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Partial list of Kaizen Institute India Clients

GOVERNMENT African Union Commission, Dubai, India, Kenya, Botswana, Tanzania, Mauritius

As on October 2014

MANUFACTURING Auto, Textile, Garments, Chemical, Food, Plastics, Optical Fibers, Steel, Agriculture – all kinds

SERVICES

Ports, Hospital – to improve patient care, Banks & Insurance Telecommunication, Airports etc.,

V

Engg./Steel /Aluminium Plastic / Packaging/ Rubber Chemical / Process Pharma Textile / Garment Public Sector / Govt.

Service Sector Construction FMCG/Food/Allied Hospitals Electric / Auto

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

KI TEAM – Africa India Middle East 2014

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute

Thank You……

Contact information: Kaizen Institute India Pvt Ltd. Ahmedabad - Pune Email: india@kaizen.com Tel: +91-79-2640 7756 / +91-9225527911 Global Operations Bahnhofplatz 6300 Zug, Switzerland Tel: +41 (0) 41 725 42 80 Fax: +41 (0) 41 725 42 89 E-Mail: info@kaizen.com Website: www.kaizen.com

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KAIZEN and GEMBAKAIZEN are the trademarks of KAIZEN Institute