• the soap api developer guide has information on the knowledge, including guidelines, objects, and calls. for reference information on apex classes, interfaces, exceptions and so on, see apex reference guide. add users start by learning how salesforce helps you manage users, and add user accounts to your organization. you don’ t have to be a salesforce expert to get started. download the pdf and get started today. get started learn salesforce basics | pdf set up and maintain your salesforce guida pdf organization | pdf evaluate and roll out lightning experience for your org | pdf sales and marketing sales cloud basics | pdf sales productivity | guida pdf. this guide introduces you to the apex development process and provides valuable information on learning, writing, deploying and testing apex. learn how to implement salesforce security best practices and protect your data and users from unauthorized access and malicious attacks. statements on the salesforce platform server, in conjunction with calls to the api. how to use this guide we’ ve arranged the information in this guide in the order you’ ll need it. you’ ll learn much of what you need to know as you work in salesforce. • the rest api developer guide has information on supporting articles with the rest api. salesforce help docs get started with salesforce downloadable user guides a list of guides that can be downloaded. this comprehensive guide covers topics such as authentication, encryption, auditing, compliance, and more. in this section:. the salesforce knowledge developers guide has specific development information for salesforce knowledge along with tutorials and examples.