Peering in Peering out

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19 STORMING – CONFLICT In the Storming phase members have their own ideas as to how the process should look, and personal agendas are rampant. Storming is probably the most difficult stage for the team. They begin to realise the tasks are different and more difficult than they first thought. They become impatient about the lack of progress and argue about what actions the team should take. They try to impose their personal ideas and resist working in partnership with most of the other team members. Storming includes:

• •

Resisting the tasks

• • • •

Arguing among members even when they agree on the real issues

Resisting quality improvement approaches suggested by other members

Establishing unrealistic aims and objectives Divisions, increased tension, and jealousy

This means members have little energy to spend on progressing towards the project aims and objectives, but they ARE beginning to understand one another.

Group Dynamics

Defensiveness, competition, and choosing sides


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