Heather Blumenthal Operations Manager, Ext. 228 Linda Callahan
Architectural Control Dept. Manager, Ext. 239
John Cefalu Facilities Director, Ext. 226
Enforcement Patrol (530) 545-0847
Water Company (530) 318-4268
Kristine Lebo
Water Quality Manager, Ext. 241
Front Desk Attendant Ext. 221
Water Quality Ext. 275
Peter Grant, VICE PRESIDENT
Bryan Welsh, TREASURER
Sabine Litten, SECRETARY
Jesse Schue, DIRECTOR
Bonnie Halleran, DIRECTOR
Mark Acri, DIRECTOR
SEASONAL IRRIGATION TIPS AND RECOMMENDATIONS
By: TKPOA Water Company
As we transition into the cooler months, it's a great time to assess your irrigation practices. Turning off your irrigation system not only conserves water but also helps your plants thrive in their natural environment.
Here’s why you should consider turning off your irrigation now:
1. Water Conservation: Every drop counts! Reducing unnecessary watering helps preserve our precious water resources.
2. Plant Health: Overwatering can harm plants. Letting them rely on natural rainfall encourages deeper root growth and resilience.
3. Seasonal Adjustments: Many plants enter dormancy in cooler months. Adjusting your irrigation schedule will support their natural cycle.
Pro Tip: Check the weather forecast! If rain is on the horizon, it’s the perfect opportunity to skip irrigation altogether.
We also want to remind you of the importance of winterizing your irrigation system. Proper winterization helps prevent freezing in your irrigation lines, reducing the risk of water leaks and costly repairs.
TAKING BACK CONTROL Over Urinary Incontinence
Urinary incontinence, or accidental leaks of urine, is a common problem that affects men and women of all ages. Incontinence doesn’t have to disrupt your life and keep you from being active — there are many treatments available to help you manage this condition.
The two main types of urinary incontinence are stress incontinence and urge incontinence. By addressing the type of incontinence, we can work toward regaining control.
Urge Incontinence
Urge incontinence is the inability to hold urine long enough to reach a restroom. It is often found in aging populations and those who have conditions such as diabetes, stroke, dementia, Parkinson's disease, and multiple sclerosis. Urge incontinence may be an indication of other diseases or conditions that would also warrant medical attention.
Stress Incontinence
Stress incontinence involves the leakage of urine during exercise, coughing, sneezing, laughing, lifting heavy objects, or other body movements that put pressure on the bladder. Stress incontinence is typically due to a weak pelvic floor that can no longer support your pelvic organs as they should. Without the support of strong pelvic muscles, you’re more likely to leak urine. Women who have been pregnant and men who have had prostate surgery are at higher risk for stress incontinence.
Regaining Control
There are many therapies to help regain control of the bladder. Diet modifications can be a good place to start, such as eliminating caffeinated drinks and alcohol.
Adults of all ages can exercise and strengthen the pelvic muscles, using Kegel exercises, to improve muscle tone and prevent leakage. Learning the proper technique to perform these exercises correctly is critical to them being effective.
Pelvic floor exercises can be done at home or with a physical therapist and are particularly helpful to better understand your body and pelvic floor muscles. Regular, daily exercising of pelvic muscles can improve, and even prevent, urinary incontinence.
There are other options besides Kegel exercises, such as a minimally invasive bulking agent introduced into the urethra and bladder. Success rates for this treatment are near 90% successful at preventing leakage, and can last up to 10 years.
Medication may help in conjunction with other treatments for postmenopausal women struggling with urinary incontinence. Or if the incontinence is related to structural problems, such as an abnormally positioned bladder or a blockage, surgery may also be an option.
If you or a loved one are experiencing incontinence, please talk with your primary care provider or contact Barton Urology to understand options. Safe, accessible medical services are available to improve quality of life and help you feel your best.
Dr. Miriam Locke is a board-certified urologist treating women and men for incontinence and a variety of urological issues at Barton Urology in South Lake Tahoe. For more information, call 530.543.5612 or visit BartonHealth.org.
TEXT OF PROPOSED CHANGES
(Deletions are shown in strikethrough type and additions in boldface underlined type)
At the October 21st, 2025 Board meeting, the TKPOA Board of Directors approved the following proposed changes to the Association Operating Rules to be posted for a 28 day membership review period. These changes will be considered for adoption at the November 19th, 2025 Board of Directors Meeting. If you would like to provide any feedback to the Board prior to approval, please email your comments to Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com, or submit them in person at the TKPOA Pavilion Office.
PURPOSE OF CHANGE To allow fishing from specified common areas for the benefit of TKPOA members’ recreational use and enjoyment.
2ND REVISION FOR MEMBER REVIEW PERIOD
Added reference for Townhome Common Area use restricted for Townhome owners, their family members, and guests only
ARTICLE 3
MARINA, DO CKS, AND BOATING RULES
SECTION 200: TKPOA’S LAGOONS AND WATERWAYS
(Adopted August 18th, 2018)
The Tahoe Keys West Channel and Lagoon system is a privately owned system and is governed by the TKPOA Board of Directors. The responsibilities and authority of the Board are set forth in the California Corporations Code, the Articles of Incorporation, the By-Laws and the Declaration of Protective Restrictions of the Tahoe Keys Subdivisions.
It is the purpose of these rules to enact regulations to maintain and protect the Tahoe Keys Lagoon and Waterways; and to protect the quality of the waters to assure that no impairment of water quality will adversely affect Tahoe Keys or Lake Tahoe.
It is the intent that this article shall be uniformly interpreted with Chapter 14 of the City of South Lake Tahoe regulations concerning lakes and other public waters, and County, State or Federal regulations, and shall not contradict or supplant any existing laws, ordinances or regulations.
The provisions of these rules and regulations are to provide for the members of the TKPOA the means of effectively monitoring and controlling the operations of boats and of related structures and equipment on the waterways of the Tahoe Keys in order to maintain, improve and preserve the same.
BOATING OPERATIONS REGULATIONS
A. In order to protect and maintain the lagoon banks, bulkheads, docks, piers, and moored or berthed vessels from wave and wake action, vessel speeds shall be limited to five (5) miles per hour.
B. The towing of one or more persons on the surface of the water on tire tubes, floats, rafts, planks, surfboards or water skis constitutes a navigational hazard and is prohibited.
C. The operation of motorized equipment on the frozen surface of the waterways is prohibited.
D. The use of a vessel as a place of abode upon the Tahoe Keys waterways is prohibited.
E. The anchoring of a vessel in the navigable waterways in such a manner as to impede or obstruct the flow of boat traffic is dangerous and creates a hazard and a nuisance and is prohibited.
F. Stray Vessels, sunken or dilapidated vessels, drifting docks, floats, timbers and other floating materials and structures constitute a hazard and a nuisance. These vessels shall be removed from the waterways at the expense of the homeowner.
G. Aircraft landing or taking off from the waterway constitutes a hazard and is prohibited. Aircraft taxiing on the waterways is permitted; but extreme care shall be exercised by the operator of such aircraft.
H. The operation of commercial boating activities on the Tahoe Keys waterways is prohibited.
SECTION 7: REFUSE, DUMPING, POLLUTING
A. No person shall throw, deposit, or discharge refuse, sewage, garbage, or waste matter of any description into or upon the Tahoe Keys Waterways, sidewalks or beaches within the boundaries of Tahoe Keys.
B. No person shall discharge, dump, deposit or allow any oil, paint, varnish, gasoline, petroleum products or by-products, or non-biodegradable detergents
or soaps into the Tahoe Keys waterways or on the streets or gutters within the boundaries of Tahoe Keys.
C. No dead fish, fish bait, animal or pet excrement, or other putrefying matter shall be deposited, or allowed to be deposited, into the waters of the Tahoe Keys or left on the banks, piers, floats, docks, gutters or walkways in the Keys.
SECTION 8: NAVIGATIONAL BUOYS AND SIGNS
A. No person shall move, interfere with or damage in any way the navigational floats, safety buoys or signs.
SECTION 9: BICYCLES, ROLLER SKATES AND SCOOTERS
A. Bicycle, Roller skate and Scooter riding on the pier extending into the lake is prohibited.
BEACH AND SWIMMING AREAS
A. The safe swimming area marked adjacent to the TKPOA Pavilion Office is a restricted area and the operation of boats in this area constitutes a hazard to swimmers and is prohibited.
B. Swimming in navigational waterways is prohibited.
BOATING OPERATIONS REGULATIONS
A. Members may fish from their private dock and/or slips.
B. Fishing from the shoreline is prohibited in marked areas including the Pavilion beach and pier. permitted along the Common Areas bordering Lake Tallac and Association parks fronting on lagoons and waterways.
C. Fishing from the Pavilion beach and pier is prohibited.
D. Fishing from Townhome Common Areas is permitted for the exclusive use of Townhome owners, their family members, and guests.
ENFORCEMENT
TKPOA is authorized to issue citations pursuant to any violation of these regulations. Such citations shall be presented to the Board of Directors for consideration of any damages that may be assessed to cover costs incurred by the TKPOA in repairing or replacing a damaged item or facility.
The Board of Directors may assess the owner/member of the Association the amount of damages incurred and may use the authorized methods of collecting such assessments.
2025
BOARD ACTIONS SUMMARY
By Heather Blumenthal, Operations Manager
SEPTEMBER 24TH – BOARD OF DIRECTORS SPECIAL EXECUTIVE SESSION
BOARD ACTIONS
• 2 Legal Matters
SEPTEMBER 24TH – BOARD OF DIRECTORS SPECIAL OPEN SESSION
BOARD ACTIONS
• Extended the Cove 5 Emergency Special Assessment payment due date from October 1st, 2025, to November 1st, 2025.
OCTOBER 2ND – BOARD OF DIRECTORS SPECIAL EXECUTIVE SESSION
BOARD ACTIONS
• 1 Legal Matter
OCTOBER 21ST – BOARD OF DIRECTORS EXECUTIVE SESSION
BOARD ACTIONS
• 3 Member Dispute and Disciplinary Matters
• 16 Legal Matters
• 0 Contracts
• 0 Personnel Matters
OCTOBER 21ST – BOARD OF DIRECTORS OPEN SESSION
BOARD ACTIONS
• Appointed Dave Peterson as the President, Peter Grant as the Vice President, Bryan Welsh as the Treasurer, and Sabine Litten as the Secretary for the 2025-206 Board term.
• Approve the 2025-2026 Board Meeting Schedule, to continue with the current every third Wednesday of the month at 3pm for Executive Session and 5pm for Open Session.
• Approved the current ACC, Finance, Townhome Oversight, and Waterways Outreach Committee standing committee appointments and appointed Jesse Schue as the Board liaison to the Waterways Outreach Committee,
• Appointed Mark Acri as the Board liaison to the Lifestyle and Activities Committee.
• Appointed Stu Roberson to the Rules and Enforcement Committee.
• Appointed Bryan Welsh to the Water Company Oversight Board Subcommittee.
• Appointed Bryan Welsh to the Disciplinary Board Subcommittee.
• Appointed Bonnie Halleran to the Corporation Yard Options Board Subcommittee
• Approved the resolution to record a lien for accounts #0125-01, 0193-01, and 1112-01.
• Approved Haen Constructors Indoor Pool final invoice
contingency request in the amount of $153,652 to be expensed from Common Reserves.
• Approved Cody’s Tree Service for removal of 2 trees at the basketball court for an amount of $1,400 to be expensed from Common Reserves.
• Approved Alpenglow Tree Service for emergency tree removal for an amount of $1,450 to be expensed from Common Reserves.
• Approved Alpenglow Tree Service for emergency tree removal for an amount of $1,800 to be expensed from Common Reserves.
• Approved Alpenglow Tree Service for emergency tree removal for an amount of $8,220 to be expensed from Common Reserves.
• Approved Tony Dumalag Constructors change order for the Cove 2 deck double topcoat for an amount of $1,500 to be expensed from Cove 2 Reserves.
• Approved Diamond Roofing G.C. to replace Cove 3A unit roof membrane for a cost of $3,380 to be expensed from Cove 3A Reserves.
• Approved Haen Constructors invoice for the Cove 3B Bulkhead in the amount of $6,430 to be expensed from Cove 3B Reserves.
• Approved Haen Constructors invoice for the Cove 3B Bulkhead in the amount of $1,035.65 to be expensed from Cove 3B Reserves.
• Approved Northern California Roofing Co. for Cove 3B roof leak repairs in the amount of $15,120 to be expensed from Cove 3B Reserves.
• Approved Lakeside Glass Inc. to replace windows in Cove 3C damaged during Bulkhead project in the amount of $3,031 to be expensed from Cove 3C Reserves.
• Approved Nixon’s Hearing and Plumbing Islanders 3 repair invoice in the amount of $476.67 to be expensed from the Islanders 3 Reserves.
• Approved the Tahoe Outdoor Living invoice for Islanders 3 sinkhole repair in the amount of $4,500 to be expensed from the Islanders 3 Reserves.
• Approved Alpine Metals for boat ramp repairs in the amount of $731.25 to be expensed from Water Quality Reserves.
• Approved reimbursing a homeowner on Traverse Ct. for electricity used at their property to assist in a test of the LG Sonic Industrial Wet ultrasonic technology in the amount of $76.56 to be expensed from Water Quality Reserves.
• Approved recoding charge for Islanders 1 bulkhead permits in the amount of $4,212 to be expensed from Islander 1 Reserves.
• Approved recoding charge for Islanders 1 bulkhead permits in the amount of $115.83 to be expensed from Islander 1 Reserves.
• Approved recoding charge for Islanders 2 outdoor light fixtures in the amount of $2,718.40 to be expensed from Islanders 2 Reserves.
• Approved recoding refund charge for Islanders 2 outdoor light fixtures in the amount of $543.19 to be credited to Islanders 2 Reserves.
• Approved recoding charge for Tahoe Marina Shores (TMS) siding materials in the amount of $2,579.68 to be expensed from TMS Reserves.
• Approved recoding charge for Tahoe Marina Shores (TMS) City of South Lake Tahoe building department permits in the amount of $3,148.86 to be expensed from TMS Reserves.
• Approved recoding charge for Tahoe Marina Shores (TMS) City of South Lake Tahoe building department permits in the amount of $110.22 to be expensed from TMS Reserves.
• Approved recoding charge for Water Quality vessel outboard motor in the amount of $796.27 to be expensed from Water Quality Reserves.
• Approved recoding charge for replacement breaker parts due to tree damage in the amount of $1,145.90 to be expensed from Common Reserves.
• Approved recoding charge for replacement PVC pipes due to tree damage in the amount of $118.97 to be expensed from Common Reserves.
• Approved recoding charge for replacement PVC pipes due to tree damage in the amount of $357.79 to be expensed from Common Reserves.
• Approved recoding charge for replacement PVC pipes due to tree damage in the amount of $369.59 to be expensed from Common Reserves.
• Approved recoding charge for replacement materials needed due to tree damage in the amount of $408.45 to be expensed from Common Reserves.
• Approved recoding charge for replacement materials needed due to tree damage in the amount of $559.80 to be expensed from Common Reserves.
• Approved recoding charge for replacement materials needed due to tree damage in the amount of $651.95 to be expensed from Common Reserves.
• Approved the 2026 Fine Schedule.
• Authorized a 28-Day membership review period for the proposed 2026 Fee Schedule.
• Approved the 2026 Keys Breeze Publication Contract with Just Imagine Marketing.
• Authorized entering into a backflow management software service agreement with iWorQ at a cost of $5,000 for year-1 and at a cost of $3,500 to for year-2 and beyond to be expensed from Water Company Operating.
• Adopted a payment schedule for the Cove 5 Emergency Special Assessment for $6,000 due November 1st, 2025, and $3,150 due on January 1st, 2026.
• Approved Proposed Rules Changes - Amenity Access Policy for a 28 Day Membership Review Period.
• Approved Additional Proposed Rules Changes – Rental Policy for a 28 Day Membership Review Period.
• Approved the Proposed Rules Changes – Operating Rules Article 3, Section 200 TKPOA’s Lagoons and Waterways (Fishing) for a 28 Day Membership Review Period.
• Approved the 2026 Operating and Reserve Budget as presented, subject to final water system loan commitment.
• Authorized Northern California Roofing to complete the Cove 3B Roof Repair at a cost of $12,600 plus a 20% contingency for a total cost of $15,120 to be expensed from Cove 3B Reserves.
• Authorized the snow removal proposal for Cove 4 from American Pro for a cost of $12,167 to be expensed from Cove 4 Operating.
• Authorized a 3-year contract to retain the SmartProperty Reserve Study software for a cost of 2026-$47,300; 2027$26,500, and 2028-27,500; 2026 contemplates the 3-ytear reserve study inspection.
• Approved an additional insurance premium of $888 and endorsement to add snowshoeing as an authorized Keys Lifestyle Committee event until April 1st, 2026.
• Approved water aerobics at the Indoor Pool, at dates to be determined in the evenings, as an authorized Keys Lifestyle Committee event.
• Authorized extending the morning lap lane hours at the Indoor Pool to 11AM.
• Approved the Policy for Association Land Purchases, Transfers, and Sales.
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ACC Meetings are held on Tuesdays
January 14
April 8
February 11
May 6, 20
July 1, 15, 29 August 12, 26
October 7 November 4
March 11
June 3, 17
September 9, 23
December 2
All meetings are held at the Pavilion and begin at 9:00 am unless otherwise posted. ACC application submittals are due by Wednesday prior to the meeting date. For more information, please contact Linda Callahan, ACD Manager, at (530) 542-6444, ext. 239, or lcallahan@tahoekeyspoa.org.
ACC Meetings are held on Tuesdays
January 13
April 7
July 14, 28
October 6
February 10
May 5,19
March 10
June 2, 16, 30
August 11, 25 September 8, 22
November 3
December 1
All meetings are held at the Pavilion and begin at 9:00 am unless otherwise posted. ACC application submittals are due by Wednesday prior to the meeting date. For more information, please contact Linda Callahan, ACD Manager, at (530) 542-6444, ext. 239, or lcallahan@tahoekeyspoa.org.
ASSESSMENT COLLECTIONS UPDATE
Hello Tahoe Keys Residents!
This is a friendly reminder that the first quarter assessment will be charged on January 1st, 2026! Please be sure to check your account statement and disclosure documents for the 2026 Budget and Quarterly Assessment amount. The 2026 Annual Disclosure will be mailed to all members and posted on the TKPOA website in November. The information needed to set up assessment payments can be found below and is listed on your quarterly statement.
PAYMENT OPTIONS ARE:
1. ClickPay – FirstService Residential’s online payment service provider. You can access ClickPay by visiting https://login.clickpay.com/firstservice.
Please note that ClickPay charges a service fee depending on form of payment.
2. Bill Pay – Your bank’s bill pay service. If using this service, please enter the following: name, address, and include your 8-digit Account Number on your bank’s website when using its bill pay service:
Tahoe Keys Property Owners Association c/o FirstService Residential PO Box 30354, Tampa, FL 33630
Please note that your account number with FirstService is different from your previous TKPOA account number. Your FirstService account number is the same as the Customer ID number listed on your quarterly statements.
3. Paper Check – Mail a Check to the address above. Include your FirstService remit slip from your monthly statement and your 8-digit FirstService/TKPOA account number.
The Association does not accept assessment payments at the on-site Pavilion office. Payments that are dropped off at the Pavilion office will be mailed to the lockbox address, PO Box 30354 for processing. Members are encouraged to mail their payments directly or utilize the online payment option to avoid late fees and interest charges.
E-STATEMENTS
By default, the assessment statements will be sent as a hard copy; if you would like to sign up to receive your future assessment statements electronically, please navigate to: https://estatements.welcomelink.com/ fscalifornia to sign up.
ASSESSMENT PAYMENT FAQS
Q: How are assessment charges applied to my account?
A: Regular quarterly assessments are due based on the following schedule each year:
• First Quarter due January 1st, considered delinquent if received after January 30th.
• Second Quarter due April 1st, considered delinquent if received after April 30th.
• Third Quarter due July 1st, considered delinquent if received after July 30th.
• Fourth Quarter due October 1st, considered delinquent if received after October 30th.
Assessment charges, for regular or special assessments, are not applied to owner accounts until the respective due dates. Using the regular quarterly assessment as an example, the first quarter assessment will not be charged to an owner’s account until the January 1st due date.
Q: When do late fees and interest charges apply?
A: Late fees and interest charges for delinquent payments are charged 30 days after the assessment due date. Reference the regular quarterly assessment schedule.
Q: What happens if I pay my assessments early?
A: Early payment of assessments is not required, however, for those owners who choose to pay their assessments prior to the due date, a credit will temporarily show on your account until the assessment due date.
Q: How should I make my check out for my assessment payments?
A: Checks and online bank bill pay payments should be made out to the: Tahoe Keys Property Owners Association or TKPOA.
Note: To ensure your payment is applied correctly to your account, include your Tahoe Keys account number in the check memo section for check and online bill-pay payments submitted. Please check that you are using your new FirstService account number.
Q: There are multiple charges on my account. What are they all for?
A: Reference the Statement Outline below:
• Townhome Assessment – for townhome owners only, this is the Operating and Reserve portion
of the quarterly assessment specific to the Townhome Cove Subdivision.
• Quarterly Assessment – this is the Common Operating and Reserve portion of the total Common quarterly assessment.
• Water Quality Assessment - this is the Water Quality Operating and Reserve portion of the total Common quarterly assessment.
• Water Company Assessment – this is the Water Company Operating and Reserve portion of the total Common quarterly assessment.
• Channels and Lagoons – this is the Reserve portion of the total Common assessment for the Channels and Lagoons account. These are funds that go towards dredging and bulkhead projects for the East and West Channels.
Q: Who do I contact for questions on my account?
A: For account questions, members should contact the 24/7 Customer Care Center at (800) 428-5588. On-site staff is also available at info@tahoekeyspoa.org or (530) 542-6444.
Q: I am having issues with my ClickPay account, who do I contact for assistance?
A: For assistance with ClickPay, members should contact ClickPay customer support directly at (888) 354-0135.
TEXT OF PROPOSED CHANGES
(Deletions are shown in strikethrough type and additions in boldface underlined type)
At the October 21st, 2025 Board meeting, the TKPOA Board of Directors approved the following proposed changes to the Association Operating Rules to be posted for a 28 day membership review period. These changes will be considered for adoption at the November 19th, 2025 Board of Directors Meeting. If you would like to provide any feedback to the Board prior to approval, please email your comments to Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com, or submit them in person at the TKPOA Pavilion Office.
PURPOSE OF CHANGE To enact a new TKPOA Vacation Rental (VHR) and Hosted Rental Permit program for property owners who obtain a City of South Lake Tahoe VHR or Hosted Rental Permit; to clarify rules for rental properties to prevent nuisances and to protect the quiet enjoyment of the Tahoe Keys for all members, their family members, guests, and renters.
2ND REVISION FOR MEMBER REVIEW PERIOD
Changes made based on member comments and review by Rules and Enforcement Committee, highlighted in yellow
TKPOA OWNER, RENTER, AND HOSTED RENTAL PROGRAM POLICY
PREVI OUSLY THE OWNER, RENTER, AND SHARED HOME RENTAL POLICY
Whereas, the Tahoe Keys is a private family-oriented, residential community that is located in a scenic and quiet environment. The close proximity of the residences in the Tahoe Keys increases the likelihood that disruptive behavior will impact other residents; and a number of properties within the Tahoe Keys are offered as short term vacation rentals through Vacation Rental Agencies, Vacation Rentals by Owner, and/or by other methods; and in compliance with the City of South Lake Tahoe’s ordinance regulating Vacation Home Rentals (VHRs), the TKPOA has adopted the following Owner
and Renter Program Policy:
1. All owners with a Vacation Rental (VHR) or Hosted Rental permit from the City of South Lake Tahoe (CSLT) must register with the TKPOA administrative office and secure an annual “TKPOA Rental Permit” for their property to operate a shortterm vacation or hosted rental within the Tahoe Keys.
a. Properties operating as a short-term vacation or hosted rental without the proper permits are subject to potential member discipline, fines, legal action, and referral to City
law enforcement. Permits are not transferable.
b. Properties operating as a long-term rental with lease terms 30+ days, are not required to obtain a TKPOA Rental Permit.
c. Loss or expiration of CSLT rental permit will result in loss of TKPOA Rental Permit and amenity access for short-term or hosted rental guests.
d. Short-term and hosted rental guests may obtain amenity access passes per the TKPOA Amenity Access Pass Policy.
e. All single-family properties operating as a short-term or hosted rental must install a bear box for trash pick-up.
2. Association owners and renters in Tahoe Keys must comply with all CSLT ordinances, including its Vacation Rental and Hosted Rental ordinances.
3. All owners, renters, and vacation renters must comply with the TKPOA governing documents including provisions which prohibit "nuisance" behavior and set forth rules concerning vehicles, boats, trailers, parking and use of docks and lagoons.
4. Each vacation and hosted rental shall have and display its CSLT and TKPOA rental permits in a front window of their property that is easily viewed from the street or Townhome parking lot.
5. Rental Permit Applications and Renewal Application Forms will include, but are not limited to the following information:
a. Owner names and mailing addresses
b. Property manager 24/7 contact information for reporting violations. Any change to property manager and/or contact number will be submitted to TKPOA Enforcement within 48 hours.
c. CSLT permit number and expiration date.
d. If application or rental application is being filed by the property owner’s agent or authorized representative, it shall include a declaration that the application is being submitted with the consent of the property owner.
e. Applications and rental applications will be accompanied by an annual permit fee. TKPOA’s Annual Rental Permit Fee is determined as part of the Annual Budget Process and approved by the Board of Directors on the Association’s Annual Fee and Fine Schedule.
f. TKPOA Rental Permits must be renewed on an annual basis.
6. Trash Disposal:
a. Townhouse dumpsters are for the exclusive use of the townhouse owners and their authorized renters. Only household trash can be placed in the Townhouse dumpsters; no large items or construction debris may be disposed of in these dumpsters.
b. Owners of single-family homes are reminded that curbside trash is on Fridays. Trash containers may not be placed at the curb until 6:00am Friday morning. Owners will be financially responsible for any trash left out early that has to be cleaned up by Association Staff at the current rate of $100.00. Owners may also be subject to additional fines for violation of trash pick-up rules.
c. Rental and cleaning agencies hired by homeowners of a single-family home may not utilize the townhouse dumpsters. Owners may be subject to member discipline and fines for improper or prohibited use of Townhome dumpsters.
7. Townhome Parking
a. To minimize the impact of short-term rentals on Townhome parking lots, Townhomes operating as a vacation rental are limited to one (1) parking spot per rental unit. Townhome parking lots with two (2) numbered, assigned spots may utilize both of their numbered spots.
B. Prohibited conduct includes, but is not limited to:
a. Excessive, disruptive or objectionable noise, at any time of day.
b. Use of pools, spas, and hot tubs with the use of jets, blowers, and other mechanical elements that produce noise are prohibited between the quiet hours of 10:00pm and 8:00am.
c. Speeding in excess of 5 miles per hour (mph) or causing a wake which could cause damage to adjacent properties while in a TKPOA lagoon or waterway.
d. Loud music from a watercraft while in the TKPOA lagoon or waterway.
e. Indecent exposure.
f. Trespassing
g. Drunk or disorderly conduct.
h. Destruction of private property.
i. Harassment of residents or TKPOA staff or other conduct that is an unreasonable annoyance to the neighborhood.
j. Allowing dogs to be "off leash" and failure to pick up and properly dispose of pet waste.
FIREWISE CERTIFICATION
Attached are the Firewise Certificates of Recognition indicating that The Tahoe Keys and the Mt. Tallac Village One subdivision are participating sites in good standing throughout the 2026 calendar year. We appreciate the efforts and leadership of the Firewise Committee Chair for TKPOA, Susan Chandler, and the Firewise Committee Chair for Mt. Tallac Village One, Mike Kohl.
We encourage you to let your homeowner insurance company know that we are a Firewise community.
Tahoe Keys
TOWNHOME SNOW REMOVAL OPERATIONS
PARKING
LOTS: Mountain View Snow Removal has the contract for clearing the parking lots for all coves except for Cove 4, which is handled by American Pro. They will follow a schedule to ensure safe access. If vehicles are parked in the lot while snow removal is occurring, the snow will NOT be removed from the area where the vehicle/vehicles are parked.
WALKWAYS:
Our dedicated TKPOA staff will keep the walkways clear for all residents after 3 or more inches of snow has accumulated. As a note, if a storm ends after 4:00PM, snow removal will take place the following morning. If a storm ends between 12:00-3:30pm, major access will be cleared but the majority of snow removal will take place the following morning; unless there is a forecasted string of storms that doesn’t allow the snow to settle. If you have special requirements, please visit your Community's Connect Resident Portal at https:// portal.connectresident.com to make a Service Request. Once TKPOA staff clears the townhome walkways of snow they will apply a layer of ice melt to prevent slippery conditions. However, it's important to note that while we take these initial steps to ensure safety, additional ice may form over time and removing the additional ice on the walkways falls on individual residents. We understand that winter weather can be unpredictable and recommend having ice melt readily available by your door.
Excess snow will be stored in the predetermined common areas (see attached map)
DECKS
AND BALCONIES: We highly recommend individual owners hire a local company to clear their decks and balconies of snow.
ICE
DAMS & ROOF
BORDERS:
The internal team will be proactive in mitigating ice dams and clearing roof borders to prevent snow buildup on the 1-story buildings only. If you notice something, please let us know through your
Community's Connect Resident Portal at https://portal. connectresident.com by filling out a Service Request or by emailing workorders@tahoekeyspoa.org .
COMMUNICATION:
If you encounter any snow-related issues, please use the Connect Resident Portal at https://portal. connectresident.com by filling out a Service Request. You may also contact the Front Desk at 530-542-6444 or email workorders@tahoekeyspoa.org.
ROOFS AND LEAKS: Please stay proactive in checking your unit. The moment you notice something, please let us know so we can jump on it immediately. We highly recommend that anyone who is not a full-time resident purchases a Netatmo (or similar) monitoring system for their home. These devices will track temperature, moisture in the air, CO2, and noise so that you can check your home from afar. If a leak goes 14 days without being discovered by the homeowner, insurance usually doesn’t cover repairs. Please make sure you are either checking your home after storms periodically, or that you hire a property manager to check it for you or that at minimum you have a monitoring device inside your residence. Here is a link: https://www.netatmo.com/smart-indoor-airquality-monitor.
STREETS AND ROADS: The city of South Lake Tahoe is responsible for maintaining/plowing all roads and streets, residents can now view the status of snow removal in your neighborhood by going to the following link https:// citizeninsights.geotab.com/#/southlaketahoe. If you are experiencing issues with the city plows, please reach out to them directly at Streets Maintenance, 530-542-6030.
We hope this information helps you prepare for the upcoming Winter. Our goal is to keep the community accessible during snowy conditions. If you have any questions or need assistance, don't hesitate to reach out.
LET’S GET CONNECTED!
Missing emails about what’s going on in the Association? Missing important updates from staff? Great news! TKPOA staff uses “Connect” to send e-mail blasts. If you haven’t opted in to receive emails, you’re missing out!
It's simple to sign up:
• Visit https://tkpoa.connectresident.com/. and sign in
• Click on the three bars in top left corner –select “My Account”
• Under "My Communications Preferences," update your email and click on all applicable boxes (note: this does NOT opt you into the Association’s Membership list which can be shared with other owners)
It is highly recommended that Communications@mc.fsresidential.com be added to your approved senders list so that emails sent from the Association go to your inbox instead of your spam/junk folder.
This change helps us save costs, keeps you informed, and ensures we have your most up-to-date email on file. Explore additional features on the portal, such as architectural control applications and account information.
If you need assistance with the FirstService Resident Connect Portal, please contact the 24/7 Customer Care Center at (800) 428-5588.
TEXT OF PROPOSED CHANGES
(Deletions are shown in strikethrough type and additions in boldface underlined type)
At the October 21st, 2025 Board meeting, the TKPOA Board of Directors approved the following proposed changes to the Association Operating Rules to be posted for a 28 day membership review period. These changes will be considered for adoption at the November 19th, 2025 Board of Directors Meeting. If you would like to provide any feedback to the Board prior to approval, please email your comments to Operations Manager Heather Blumenthal at heather.blumenthal@fsresidential.com, or submit them in person at the TKPOA Pavilion Office.
PURPOSE OF CHANGE To add an amenity access pass option for short term renters for those property owners who obtain a City of South Lake Tahoe and TKPOA Vacation Rental Permit.
2ND REVISION FOR MEMBER REVIEW PERIOD
• Removed reference to short term pass fee, this will be in the annual fee and fine schedule
• Increase number of property cards from 4 to 5
TAHOE KEYS AMENITY ACCESS CARDS POLICY
1. Proof of Member Status – Members are defined as either 1. those individuals listed on the recorded deed, 2. as the trustee/cotrustee for a Trust listed on the recorded grant deed, or 3. as the corporation listed on the recorded grant deed, of a property located within the Tahoe Keys Property Owners Association. Those individuals who have assigned power of attorney to act on behalf of a deeded homeowner will also be considered members.
2. Corporate, Partnership Ownerships –Member ID cards will only be issued to up to four (4) of the officers of the corporation (President/CEO, Vice President, Treasurer/ CFO, or Secretary). Officers of a corporation must be filed with the Secretary of State corporation filing each year and a copy provided to the Pavilion Office Front Desk in order to obtain amenity access cards.
3. Types of Amenity Access Cards – please scroll down for exact definition and requirements:
a. Member Tahoe Keys Amenity Access Card – with photograph – valid for term of property ownership.
b. Family Member Tahoe Keys Amenity Access Card – for property owner family members –with photograph – valid one year; automatically renewed if card assignment is not updated.
c. Long term Renter Tahoe Keys Amenity Access Card – for rental tenants leasing a property for 30+ days - purchase and photograph required – valid for the term of rental agreement up to one year.
d. Short-term Renter Tahoe Keys Amenity Access Card – for rental tenants leasing a property for less than 30 days – purchase and photograph required – valid during rental agreement for term of purchase.
e. Employee Tahoe Keys Amenity Access Card –photograph required – valid for term of on-site employment at the Tahoe Keys.
f. Guest Card: Tahoe Keys Amenity Access Card –purchase and photograph required – valid for a length of stay, up to 7 days.
4.
Amenity Access Cards Definitions and Requirements
a. Member ID Cards – Only Members as defined under item 1 and their spouses/domestic partners (subject to card limits under item 5), may obtain a Tahoe Keys amenity access card for access to all Tahoe Keys amenities, lighthouse shores, and free boat launch access at the Tahoe Keys Marina. Members must have a current valid Tahoe Keys amenity access card with a photograph in their possession when using any of the Association’s facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks, playground, beaches, volleyball court, pope marsh gate, and lighthouse shores pedestrian gate. Card carries guest privileges as defined under item 6.
b. Family Member Cards – Family members sixteen (16) years and older may be assigned amenity access cards on the members’ account (subject to card limits under item 5). Family members are defined as parents, siblings, spouses, children, grandchildren, nieces, and nephews. Family member amenity access cards are for entry into Tahoe Keys amenities only and do not allow for boat launch access at the Tahoe Keys Marina or access into lighthouse shores. Family members must have a current, valid Tahoe Keys amenity
access card with a photograph in their possession when using any of the Association’s facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks, playground, beaches, volleyball court, and pope marsh gate. Family cards may be assigned and renewed annually. Card carries guest privileges as defined under item 6.
c. Long-term Renter Cards – Long-term Renters are defined as individuals who rent a property within the Tahoe Keys for a period of 30 or more days and are listed as the responsible parties on the rental lease/reservation. The property owner, or property manager on behalf of the property owner, must register their rental tenants and complete the rental registration form and rental guest checklist. Renter amenity access cards may be picked up from the Pavilion Office during normal business hours. Must present a valid state issued Driver’s License or Identification Card. Amenity access cards require a photograph and cost $50.00 for term of rental up to one year. Card carries guest privileges as defined in item 6. Renters must have a current, valid Tahoe Keys amenity access card with a photograph in their possession when using any of the Association facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks, playgrounds, beaches, and volleyball court. Renters do not have boat launching or lighthouse shores access.
i. Renter cards apply towards the 4-amenity card limit per property as defined in item 5. Owners and/or property managers should assign 1 or more of the property cards to their tenants using the rental registration form, prior to the renter’s stay.
d. Vacation Renter Cards – Short-term or Vacation Home Renters (VHR) are defined as individuals who rent a property within the Tahoe Keys for a period less than 30 days and are listed as the responsible parties on the rental lease/ reservation. VHR guests must visit the Pavilion Office during normal business hours to obtain their amenity access passes. Must present a copy of their lease agreement/reservation and a valid state issued Driver’s License or Identification Card. Children 5 (five) and under do not require an amenity access pass. Vacation Renters must have a current, valid Tahoe Keys amenity access card with a photograph in their possession when using any of the Association facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks,
playgrounds, beaches, and volleyball court. Vacation Renters do not have boat launching or lighthouse shores access. Card carries guest privileges as defined under item 6.
e. Employee Access Cards – Employees working on-site for the Tahoe Keys Property Owner Association’s management company may obtain a Tahoe Keys amenity access pass to all Tahoe Keys amenities. Employees must have a current valid Tahoe Keys amenity access card with a photograph in their possession when using any of the Association’s facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks, playground, beaches, volleyball court, pope marsh gate. Card carries guest privileges as defined under item 6 and is valid for term of employment.
f. Guest Card – If members wish to have people friends or family visiting staying at their property enjoy the amenities without a card carrier present, an application may be filled out to request a temporary guest card. Guest cards are valid during the time of visit only and expire thereafter. Photograph is required and the card will show the guest’s name and TKPOA Property address. Card carries guest privileges as defined under item 6. The first 10 guest cards are free and are $20 per card thereafter. Up to 20 guest cards may be issued per property each calendar year and are valid for a length of stay up to 7 days.. Guest passes may be picked up from the Pavilion Office during normal business hours. For the purposes of this policy, renters are not considered guests and must obtain the renter amenity access card.
Guests must have a current valid Tahoe Keys amenity access card with their photograph and name in their possession when using any of the Association’s facilities. This includes swimming pools, spas, tennis courts, pickleball courts, parks, playground, beaches, volleyball court, pope marsh gate.
5. Amenity Access Card Limit Per Property – A maximum of four (4) five (5) Amenity Access Cards per property can be printed and issued on a member’s account at one time notwithstanding those properties with more than 4 individuals listed on the grant deed.
a. Properties with more than 4 individuals as the owner of record (members as defined under item 1) may obtain member access cards for all listed owners of record; no additional cards may be allocated (for example, 6 owners listed on the
grant deed will receive 6-member access cards, but no additional cards may be assigned).
6. Guest Privileges – Up to three (3) guests per Member, Family Member, Long-term Renter, Employee, or Guest Amenity Access Card can access the association facilities when accompanied by the ID cardholder. The cardholder must remain with their guests while utilizing Association amenities. Children five (5) and younger do not require guest passes and do not count towards the three (3) guest per card maximum.
7. Marina Boat Launch Access – Free boat launching privileges at the Tahoe Keys Marina (TKM) are provided to TKPOA Members only, per the 1991 Stipulated Judgement between the TKPOA, TKM, and Tahoe Keys Beach and Harbor Association (TKB&HA).
8. Lighthouse Shores Pedestrian Access Gate – Access to Association properties known as “Lot C” and “Lot A” is provided via the Pedestrian Access gate located to the left of the Lighthouse Shores vehicle access gate. Access is restricted to Members only. Guests in the immediate presence of their sponsoring member will be permitted access. Other access stipulations per Superior Court Case SV-92-0066 include no bicycles or dogs and restricts access to the hours of 7:00AM9:00PM, except during the summer when the hours are extended to 10:00PM.
9. Delinquent Accounts – Cards will not be issued to any members, residents, or tenants for properties that are delinquent in their assessments and have had their member access rights suspended by the Board of Directors. Any issued Cards of delinquent accounts will be immediately de-activated until their respective account is returned to current status.
10. Card Replacement – The fee for replacing lost, stolen, or damaged Cards will be twenty dollars ($20.00). TKPOA will take current digital photographs with the issuance of ID Cards.
11. Property of TKPOA – Amenity Access cards remain the property of the TKPOA and may be confiscated for violation of the Association Rules.
12. All previously issued Tahoe Keys Property Owners Association Amenity Access Passes, including but not limited to Member ID Cards, Long Term Rental Cards, and Short-Term Access Passes, will be permanently deleted periodically as deemed necessary. Members listed as the deeded property owner in the Association’s management Connect portal will automatically receive new Member Amenity Access Cards.
ASSOCIATION COMMUNICATIONS AND NEWS UPDATES
EXCERPT FROM THE UPCOMING 2026 ANNUAL DISCLOSURE
The Board of Directors continues to explore ways of improving our ability to communicate with our members and keep our members informed of important matters affecting the community. The Association’s official communication is The Keys Breeze, our monthly newsletter. It contains important information about the Association, its governance, and day-to-day operations. We will continue to have The Breeze mailed to all members.
Beginning January 1st, 2022, a change was made in the Davis Stirling Civil Code, that requires Associations to request members' preferred delivery method (email, mail, or both) for notices and disclosures. In addition, Associations must annually give notice that members are not required to provide their email address to the Association (Civil Code §4041). This notice must be given no later than 30 days prior to mailing the annual budget report (we also call this the “Annual Disclosure”). If a preferred method is not selected by a member, then notices and documents must be sent by First-class mail, postage prepaid, registered, or certified mail, express mail, or overnight delivery by an express service carrier (Civil Code §4040).
This is currently the practice of the Tahoe Keys Property Owners Association (TKPOA) in following this Civil Code §4041 requirement, in providing the Annual Disclosure Mailing and “Official Notices” via Postage Prepaid Mail and in the Keys Breeze.
A new provision in the 2022 update to the Davis Stirling Civil Code provided for documents requiring general delivery, Associations can now post the documents on their website provided this is disclosed to the members in the Association's Annual Policy Statement (aka the TKPOA Annual Disclosure). (Civil Code §4045). Beginning January 1, 2023, the Association began to utilize its website to post and distribute rule change notices as allowed per Davis Stirling code. Rule change notifications can be found on the TKPOA website, tkpoa.com, under Documents>> Rules & Procedures>>Rule Change Notifications. These notifications also continue to be published in the monthly Keys Breeze newsletter.
We distribute many other communications to the membership, including our budget, summary of reserves and our policies, as required by law. It costs the Association several thousands of dollars to mail this information; however, the law allows us to distribute certain communications electronically to those who are willing to receive the Association’s disclosures electronically.
For more information on association communications and electronic delivery, please contact Operations Manager Heather Blumenthal at heather.blumenthal@ fsresidential.com. Members can also update their communication preferences in their FirstService Resident Connect Portal.
TOWNHOME CORNER
THE "KEYS" TO FINDING WHAT YOU NEED TO KNOW ON THE WEBSITE
Need to find your cove’s specific information?
A lot of information concerning townhome cove owners has been posted on the website. Here are the steps to access this information:
• Go to www.tkpoa.com
• Sign in (on the right side)
• Click on the tab “Docs”
• Select “Documents”
• Select “Townhome Oversight Committee” from the menu
• In this folder are the following (select and then look for your Cove’s folder):
» Cove Financial Reports
» Cove Newsletters
» Cove Town Hall Presentations
» Meeting Agendas
» Property Insurance
» Townhall Surveys
» Prior Cove Advisor Meeting Documents
Need to submit a Workorder or TOC Agenda Request?
Click on header "Townhomes”.
• Select “Work Order” to submit a work order, snow removal or call request.
• Select “Agenda request” to submit an item for the next TOC meeting.
Need the zoom link for an upcoming meeting?
Click on the header "News"
Select "Events.”
Scroll down to see the calendar, search for the date, and click on the event to find the zoom link.
Looking for a proposed rule or policy change?
Click on the header “Docs”
Select “Documents”
Select “Rules & Procedures”
Select “Rule Change Notifications”
WANT TO PAY DUES ONLINE?
Click on header “Pay Dues”.
A new window will open on the FSR Click Pay website. You will need to sign in with your Click Pay user ID and password to proceed.
