Duties & Responsibilities of Quality Assurance Managers Quality assurance managers play an important role in business by ensuring that products meet certain thresholds of acceptableness. They plan direct or coordinate quality assurance programs and formulate quality control policies. They also work to enhance an organization's efficiency and profitableness by reducing waste. If you're conscientious, inquisitive and committed to excellence, you'll realize it gratifying to work in this quality compliance occupation.
Oversee Process One of the challenges you'd face as a quality assurance manager is staying abreast of internal, external and international rules and regulations pertaining to manufacturing, selling and shipping goods. Managers prepare and update quality documentation, basing their processes on a recognized standard like ISO 9000 – Quality Management, published by the international organization for Standardization. Industry-specific manuals and protocols also apply. For example, breweries follow processing specifications of the American Society of Brewing Chemists to produce a high-quality beer. Slight deviations in calibrations of equipment or a malfunctioning ph. the meter will throw everything off.
Lead Teams As a top quality assurance manager, you'd supervise teams of inspectors who perform the detailed assessment of products and their components at completely different stages of production. Managers recruit and train supervisors, and provide them with documented quality standards as guidelines for their regular work. Managers also select quality inspection tools and software to support the inspection team. You’d have the authority to immediately stop the production line if you see product defects or spot safety guards off a conveyor belt.