27th Teleforum Meeting - Aland Islands 2019

g n i t e e M m u r o f e l e T h 27t gress House , n o C d an re u lt u Alandica C 7 June 2019 – 5 s, d n la Is d n la A

Hosted by:

Consultant to Teleforum: Joe Busietta

Chairperson of Workshop and Meeting: Tom Bengtsson Interim Chief Executive Officer, Alcom

Event Organizer:

Veronica Wolff, Chief Marketing Officer, Alcom

Hotel accommodation sponsored by: 4th & 5th June 2019 – Ericsson 6th June 2019 – Polystar 7th June 2019 – Omnitele

Conference Room & Audio Visual sponsored by: Ericsson

Official Group Photograph sponsored by: Ericsson

Lunches sponsored by:

4th June 2019 – Sinch 5th June 2019 – Federos 6th June 2019 – Charles Russell 7th June 2019 – Genexis

Dinners sponsored by: 4th June 2019 – Ericsson 5th June 2019 – Polystar 6th June 2019 – Ericsson 7th June 2019 – Omnitele

Coffee Breaks sponsored by: 5th June 2019 – Sinch 6th June 2019 – Genexis 7th June 2019 – Hi Box

Transport sponsored by:

Cerillion, Broadpeak, Hi Box and Anevia

Table of contents Teleforum 27 Agenda............................4–9 Teleforum Companies.....................10–15 Teleforum Delegates........................16–17 Sponsors................................................. 18–21 Sponsor Representatives................22–23

s e t a t S l l a m S f o perators

Telecom O

Agenda for Teleforum 27 & Workshop Aland Islands 5th to 7th June 2019 Hotel Arkipelag

WORKSHOP – RESERVED FOR TELEFORUM MEMBERS ONLY Conference Hall & Audio Visual – sponsored by Ericsson 09:30 Welcome and Meeting Arrangements

Tom Bengtsson – Interim Chief Executive Officer, Ålcom

HOW TO GROW AN INCUMBENT TELCO 09:45

10:15

How to Grow an Incumbent Telco Gary Lamb – CEO, Manx Telecom Investing in The Future Charmaine Farrugia – Chief Corporate Strategy and Business Planning Officer, GO plc

10:45 Coffee Break – sponsored by Sinch

A representative from Alcom carrying a notice ‘TELEFORUM 2019’ will be at Arlanda International Airport, Stockholm to welcome you and guide you to yourtransport to Sinch Offices.

Transport sponsored by Cerillion, Broadpeak, Hi Box and Anevia.

11:00 ROUND TABLE DISCUSSION: How to Grow an Incumbent Telco Chairperson: Nikhil Patil, Group Chief Executive Officer, GO plc Panel: Gary Lamb, Charmaine Farrugia, Martin Peronnet and Steven Tjitrotaroeno

CASE STUDY 12:00 Digital Identity – Eva Skeel Nolsø, CMO and CHRO, Faroese Telecom

Accommodation on Bed & Breakfast basis: 4th June on Cinderella sponsored by Ericsson 5th June at Hotel Arkipelag sponsored by Ericsson 6th June at Hotel Arkipelag sponsored by Polystar 7th June at Hotel Arkipelag sponsored by Omnitele

Tuesday 4th June 12.30 13.45

14.35 15:00

16:00 17:00

18:00 18:30

Lunch at Sinch Offices – sponsored by Sinch and Polystar Two presentations streams to choose from – one hosted by Sinch and one hosted by Polystar Coffee and traditional Swedish ”fika” hosted by Sinch Two presentation streams to choose from – one hosted by Sinch and one hosted by Polystar Bus departure to the ferry fo Aland Islands provided by Polystar Check in for Cinderella Cruise Ship – sponsored by Ericsson The absolute dead line for check in is 17.30 Departure of Cinderella Cruise Ship to Aland Islands Buffet Dinner on Cinderella Cruise Ship – sponsored by Ericsson

12:30 Lunch at Ångbåtsbryggan Restaurant – sponsored by Federos

TECHNICAL 14:00 IPTV and the ‘Direct to Consumer’ Evolution

Thor Jes Thorisson – Technology Strategist, Siminn 14:30 ROUNDTABLE DISCUSSION: Technical

The Round Table will discuss the opportunities and challenges of operators in

a converged environment how the mobile and app economy is transforming

industries and empowering new services.

Chairperson: Valter Ulenius – CTO, Ålcom

Panel: Thor Jes Thorisson, Thierry Berthouloux and Panayiotis Stavrou 15:30 Coffee Break – sponsored by Sinch 15:45 Update and Briefing on CTO/CTIO events held in London and Stockholm

Thierry Berthouloux and Cyrille Joffre

KNOWLEDGE SHARING 16:15 Workshop: Procurement / Joint Purchasing – Finnish Model Facilitator: Tom Bengtsson – Interim Chief Executive Officer, Ålcom 16:45 Workshop: IOT Facilitators: Cyrille Joffre – CTIO, SURE Guernsey

and Thierry Berthouloux – CTIO, JT 17:15 Close of Workshop

Wednesday 5th June 07:00 07:15

08:00

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Arrival of Cinderella Cruise Ship in Aland Islands Departure by Coach from Viking Line Terminal in Aland Island to Hotel Arkipelag Check in and followed by breakfast (the breakfast will be served at Alandica Congress)

18:00 Assemble in Hotel Lobby and Departure for tour of Kastelholms Castle

www.kastelholm.ax/en 19:30 Welcome dinner at Smakbyn Restaurant, www.smakbyn.ax/en

– sponsored by Polystar with pre-dinner address (10 mins)

by Anna Konberg, Regional Sales Director 22:30 Return to Hotel Arkipelag

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Thursday 6th June

13:00 Official Group Photograph – sponsored by Ericsson

(Conference Hall & Audio Visual – Sponsored by Ericsson)

13:20 Lunch at Indigo Restaurant – Sponsored by Charles Russell Speechlys

08:30 Registration

14:30 RCS Business Messaging – The Best New Revenue Opportunity for Operators?

Petter Näslund, VP Product Management Operator Division, Gold Sponsor, Sinch (20 mins)

09:00 Opening Address, Tom Bengtsson – Interim Chief Executive Officer, Ålcom 09:10 Welcome Address, Tony Asumaa – Minister of Culture, IT, Sport and Education

Ålands Landskapsregering (Åland Government) 09:20 Meeting Arrangements – Tom Bengtsson – Interim Chief Executive Officer, Ålcom 09:25 Confirmation of Proceedings of TeleForum 26 and Adoption of Meeting Agenda

Joe Busietta – TeleForum Consultant

CYBER SECURITY 09:30 When Cybersecurity Meets Innovation, Mohamed Ourdane

– Head of Department, Cyber Security, POST Luxembourg 10:00

ROUND TABLE DISCUSSION: CYBER SECURITY Knowing that the digitalization process will put information at the heart of the economy, the Round Table will discuss (i) the opportunities and challenges resulting from Cybersecurity Strategy, (ii) high-light the key elements of the Cybersecurity Ecosystem, and (iii) examine ways of how to foster collaboration within the Teleforum community.

Chairperson: Cyrille Joffre, Chief Technology & Information Officer, Sure Guernsey Panel: Mohamed Ourdane, Aldo Frick and Thierry Berthouloux

Walk About Session in Sponsors Area Delegates will be divided in 2 or 3 groups and will interact with the sponsors.

This Session will feature a dialogue between sponsors and delegates in order to provide a land-scape and evolving role of sponsors.

15:50 Coffee Break – sponsored by Genexis 16:10 Presentations by Silver Sponsors: Federos, Charles Russell Speechlys and Genexis

AI: Almost Intelligent?

Tim Heywood – SVP Marketing and Product Management, Federos AB (10 mins)

Trends, Challenges and Opportunities, Considering the Next Phase in the Telecoms Evolution 16:20 Megan Paul – Partner, Charles Russell Speechlys (10 mins)

11:15 Coffee Break – sponsored by Genexis

16:30

16:40

18:00

REGULATION

23:00 Return to Hotel Arkipelag (10 minute walk)

11:30 New EU Electronic Communications Code and its Implications

Joel Weiler – Head of Department Compliance Telecom ICT, POST Luxembourg

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14:50

WiFi Life – The Future of Managed Connectivity Martin Sten – CEO, Genexis Finland, (10 mins) Close of Meeting Assemble in Hotel Lobby and Departure by walk (10 minutes) for Guided Tour of Maritime Museum and Tall Ship Pommern www.sjofartsmuseum.ax/en followed by Dinner at 19:30 at Nautical Restaurant www.nautical.ax/en – sponsored by Ericsson with pre-dinner address by Petteri Vitanen, Key Account Manager Market Area Europe & Latin America (10 mins)

Friday 7th June

12:00 ROUND TABLE DISCUSSION – REGULATION

The Round Table will focus on the current status and likely impact of the new set

of rules for the European electronic communications sector in the context of the

Gigabit Society and in particular the question of how to regulate for the future

and how to encourage infrastructure sharing.

Chairperson: Gabriel de la Bourdonnaye – Director Legal & Compliance,

POST Luxembourg

Panel: Joel Weiler, Orri Hauksson, Charmaine Farrugia and Sutha Siva

(Conference Hall & Audio Visual – Sponsored by Ericsson)

12:30 Service Provider Security Automation

Kari-Pekka Perttula, Strategic Product Manager, Ericsson Security Solutions

– Platinum Sponsor, Ericsson (30 mins)

09:30 5G in Monaco, Martin Peronnet – Chief Executive Officer, Monaco Telecom

08:55 Welcome and Meeting Arrangements Jonas Sundborg – Member of the board, Ålcom

5G 09:00 Alcom 5G Transition Plan, Franz Granlund – Lead Software Architect, Ålcom

10:00 Coffee Break – sponsored by Hi Box

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10:30

ROUND TABLE DISCUSSION – 5G The Round Table will discuss the way 5G is promising a whole new digital ecosystem based on powerful and ubiquitous access to broadband networks.

It will also discuss the role and timing of implementation of 5G Chairperson: Graeme Millar - Chief Executive Officer, JT Panel: Franz Granlund, Jóna Olsen, Martin Peronnet, Cyrille Joffre and Erik Figueras Torras

11:30

Presentations by Bronze Sponsors: Hi Box, Broadpeak, Cerillion and Anevia – Building and Deploying Cost Effective IPTV/OTT Solutions Andreas Öhman – CTO, Hi Box (6 minutes) – IPTV-DASH : the future of Pay-TV Arnault Lannuzel – VP Sales LATAM and South Europe, Broadpeak (6 minutes) – Cerillion Case Study Louis Hall – Chief Executive Officer, Cerillion (6 minutes) – How to Simplify the Roll Out of An interactive TV Solution Igor Stankovic – Sales Director, Anevia (6 minutes)

DIGITAL TRANSFORMATION 12:00 IT Challenges in the Age of Digital Transformation

George Arestis – IT Manager, CYTA 12:30 Presentations by Gold Sponsors: Omnitele and Polystar

LTE-5G Transition Optimisation

Jani Nieminen, Director, Head of Advisory Services – Omnitele (20 mins) 12:50

Polystar ODIN IMS for Small Operators & KALIX, Polytar’s Real-Time Analytics for a Customer-Centrix Approach.

Göran Mannerstråle, Chief Excutive Officer & Anna Könberg, Regional Sales Director – Polystar (20 mins)

13:10

14:15

Lunch at Alandica – Sponsored by Genexis TELEFORUM: SESSION FOR TELEFORUM MEMBERS ONLY – Status of Funds – Kristian R. Davidsen (5 minutes) – Panama Report – Graeme Millar (15 minutes) – Appointment of Chairman – (25 minutes)

17:15 Next meeting – Announcement by Host Telco of Teleforum 28

Topics for Next Meeting – Joe Busietta – Teleforum Consultant 17:30

18:00

23:00

Close of meeting Assemble in Hotel Lobby and Departure by Coach for Guided Tour of Silverskär followed by Dinner www.silverskar.ax/en and – sponsored by Omnitele with pre-dinner address by Päivi Haapala, Director, Head of Delivery (10 minutes) Return to Hotel Arkipelag

COMMERCIAL 15:00 A Customer Centric Offering: Pick & Choose

Carlos Guri – Chief Marketing Officer, Andorra Telecom 15:30 Important Commercial Aspects Seen From A CFO

Steen Montgomery Andersen – Chief Finance Officer, TELE-POST Greenland 16:00 Coffee Break – Hi Box 16:15

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ROUNDTABLE DISCUSSION: COMMERCIAL The Round Table will analyse the opportunities and challenges resulting from a commercial environment characterized by quadruple-play bundled offers in the light of growing traffic consumption and their impact on revenues and margins Chairperson: Kristian Davidsen, Chief Executive Officer, TELE-POST Greenland Panel: Carlos Guri, Mike Antonius and Sutha Siva

Saturday 8th June 2019

06:30 Transport from Hotel Arkipelag to Viking Line Terminal for check in on Rosella

Sponsored by Cerillion, Broadpeak, Hi Box and Anevia 07:15 Departure of Rosella, breakfast will be served on the boat 08:45 (Swedish time). Arrival at Kapellskär, Sweden. The same bus that we went

with in the morning will take us to Arlanda Airport.

10:30 (Swedish time). Estimated time of arrival to Arlanda Airport.

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s e i n a p m o C Teleforum

FAROE ISLANDS Faroese Telecom Turnover 2018: € 51 million

Aland Islands Ålcom Turnover 2018: € 14 million

Employees: 43

Ålcom (Ålands Telekommunikation Ab) was founded in 1989 and is the Åland Islands telecommunications company providing mobile, internet and TV services. Ålcom’s main market is the Åland Islands and Finland, but the Company also has a presence in the rest of Scandinavia. Ålcom is fully owned by Ålands Telefonandelslag and Mariehamns Telefon.

ANDORRA Andorra Telecom Turnover 2018: € 88 million

Employees: 292

Andorra Telecom is the public operator that provides all the telecommunications services in the Principality of Andorra – Fixed, mobile, Internet, TV, Data Centers, Data transmission and Contact Centers, with points of presence in Barcelona, Madrid, Paris and Toulouse. The company provides services to 78K citizens, 4.5K businesses and around 4.6 million foreign SIMs use its mobile network every year. Also provides services to other operators, as NOC services, IPTV platform services, Security and Voice Call Antifraud services and others.

CABO VERDE Cabo Verde Telecom Turnover 2018: € 40 million

FAROE ISLANDS NET Turnover 2018: € 13 million

Employees: 56

NET is the infrastructure company in the Faroe Islands comprising fiber and copper networks, buildings, mast, radio- and transmission services. NET operates, maintains and develops the telecommunications infrastructure in the Faroe Islands, with the aim of providing a basis for delivering world-class wholesale services. NET offers high quality services based on experience and expertise and ensures that all operators in the Faroe Islands have equal access to the telecommunications infrastructure.

GIBRALTAR Gibtelecom Turnover 2018: £ 42 million

CYPRUS Cyta Employees: 1607 full time and 641 hourly paid

CYTA (Cyprus Telecommunications Authority) is a leading provider of integrated electronic communications in Cyprus. Over the course of more than half a century, CYTA has succeeded in making Cyprus a regional telecommunications hub and thanks to its firm commitment to quality, has earned the trust and confidence of its customers. CYTA is the pioneer in quadruple play in Cyprus, offering a broad range of innovative services and ICT solutions.

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Faroese Telecom is the incumbent operator on the Faroe Islands and provides products and services within mobile, broadband, fixed line, subsea cables, and TV. The market share ranges form 70-80%, depending on the business area. In addition to traditional telco products and services, the main consideration for Faroese Telecom is to be a driving force in the Faroese movement and growth. In 2016, 2017 and 2018 this was demonstrated by building 4G and 4,5G technology covering the whole country. In 2019 Faroese Telecom is deploying 5G in the Faroe Islands. By building and securing 5G, The Faroe Islands will be among the first worldwide to access the newest generation of mobile net technology. At the same time a FTH (Fiber To Home) project is being rolled out aiming to secure giga speed to every household in the Faroe Islands within the next five years. The subsidiary Shefa owns and operates two international subsea connections firstly providing broadband services to the Faroe Islands. Furthermore, these connections provide high-speed broadband to Shetland, Orkney as well as oil rigs west of Shetland and in the North Sea.

Employees: 447

Cabo Verde Telecom separated from Post & Telecommunication Enterprise in 1995. The company is a corporate group formed by three business units: CVTelecom for fixed telephone; CVMóvel a mobile business unit; and CVMultimedia for fixed internet (ADSL) and cable TV. CVMultimedia also provides VOIP services and offer triple pay.

Turnover 2018: € 344 million

Employees: 196 (FTE 177)

Employees : 152

Gibtelecom is the leading mobile, broadband and fixed communications services company in Gibraltar. Through its extensive communications networks, Gibtelecom provides a range of voice and data services, including mobile, to the local Gibraltar market, as well as business enterprise products to a number of the world’s top egaming businesses, together with the financial services, shipping and tourist industries based on the Rock. Gibtelecom networks stretch half-way round the world and connect largely through its ownership in the Europe. India Gateway (EIG) submarine cable system, Asia, the Middle East, Africa and Europe. The company has several points of presence, including London, Madrid and Marseille. The group’s data centre business, Rockolo, operates a number of facilities in Gibraltar, as well as offering secure cloud services and other products. The European Foundation for Quality Management has certified Gibtelecom as a ‘Recognised for Excellence’ business and the group is also a registered ISO 9001:2008 company.

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GREENLAND

ISLE OF MAN

TELE-POST

Manx Telecom

Turnover 2018: € 109,9 million

Employees: 407

TELE-POST covers a population of 56,000 scattered over thousands of kilometers, providing telecommunications, information technology and postal services. All the settlements have radio, TV and a telephone link to the outside world, and even the smallest settlements have broadband internet and mobile phone services. The head office is located in Nuuk, and the company is represented in every town in Greenland.

GUERNSEY Sure Turnover 2018: $ 150+ million

Employees: 365

Headquartered in Guernsey, Sure provides telecommunications and related services across the Channel Islands, the Isle of Man and in the British Overseas Territories of Ascension, Falklands, Saint Helena and Diego Garcia. The corporate division of the business, Sure International, specialises in offshore connectivity, enabling those companies that operate in the islands to reliably and efficiently connect and transact with their global partners. Sure’s approach to business is based on its values of simplicity, trust, one team and customer-driven.

The last of these values has resulted in annual multi-million-pound investments to provide customers with the best and latest services to meet their needs. Sure customers benefit from the fastest mobile network in the Channel Islands and the best overall network in the Isle of Man, according to independent studies. Sure is a member of the Batelco Group, a leading telecommunications provider to 14 markets spanning the Middle East & Northern Africa, Europe and the South Atlantic and Indian Ocean.

ICELAND Mila Turnover 2018: € 47 million

Employees: 136

Míla has for over 100 years built up, maintained and operated a state of the art telecommunications network in Iceland. Míla is the market leader in this market in Iceland. Míla sells its solutions to companies and institutions engaging in telecommunication activities and Icelandic telecommunication companies utilize Míla’s network in most of their solutions.

Míla’s products include access to the local loop, leased lines services, bit-stream access and co-location.

ICELAND

Turnover 2018: £ 81.5 million

Employees: 300

Manx Telecom is the leading Isle of Man-based communications solutions provider. Our core business touches the lives of almost every individual and business on the Island. Our team of some 300 locally-based, skilled people delivers a full range of fixed line, broadband, mobile, data centre and business managed services to the Isle of Man public.Vannin Ventures is our growth and innovation engine developed to launch innovative, new telecoms products and services to markets worldwide, from the Isle of Man. The group includes our established Global Solutions business, which provides world-class connectivity and data hosting services, plus international smart SIM solutions, Machine-to-Machine (M2M), International Mobile Virtual Network Enabler (MVNE), and Global Messaging products and services; Partitionware, experts at connecting the web, IoT and telco worlds; and Goshawk, whose patented technology improves the service for mobile phone users suffering hearing loss. We successfully launched this global-first technology on the Isle of Man in 2018. This summer the service will launch in the UK as an exciting new Mobile Virtual Network Operator proposition branded “Audacious”.

JERSEY JT Turnover 2017: £ 260.7 million

Employees: 700

Founded in 1888, JT is a government-owned full-service global consumer and business enterprise provider headquartered in the Channel Islands. It provides a range of worldclass services, including voice and data telecommunications, IoT connectivity, open roaming, messaging, fraud protection, eGaming, data hosting, fully managed services and cloud-based support. JT employs more than 700 people across 14 global locations, is a leader in IoT connectivity with more than 1.6 million SIMs active worldwide and provides products and services to over 3,000 enterprise customers. In 2018, JT completed a full-fibre network in Jersey, making the island the first jurisdiction in the world to have 100 per cent of premises with broadband connected to full-fibre. With the addition of an advanced award-winning 4G mobile network in Jersey and Guernsey and plans underway for a 5G network; JT has ensured that the Channel Islands, a leading International Finance Centre, are one of the most seamlessly connected places in the world. JT’s purpose is to become the partner of choice for global telecommunications innovation having already built long-standing partnerships with leading communications businesses to deliver the products and services expected from a full-service world-class communications provider. Notably, JT holds Avaya Platinum Partner Status, is a member of Dimension Data’s One Cloud Alliance, is a Cisco Premier Partner and a certified Advanced Collaboration Architecture Specialist Service Provider.

Siminn Turnover 2018: € 205 million

Employees: 699

Siminn owns and operates companies in telecommunications, information technology and entertainment. The largest company of the group is Siminn - Iceland Telecom, founded in 1906 is also the parent company. The main subsidiaries of Siminn are, Míla, the biggest infrastructure provider in Iceland and Sensa an enterprise IT company.

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LUXEMBOURG

MONACO

POST Luxembourg

Monaco Telecom

Turnover 2018: € 468,1 million

Employees: 1366

POST is Luxembourg’s leading post and telecommunications company providing fixed, mobile, satellite, broadband and ICT services. POST Telecom has points of presence in Frankfurt, Amsterdam, London, Brussels and Strasbourg.

LIECHTENSTEIN

Turnover 2018: € 151 million

Employees: 220

Monaco Telecom is a telecommunication provider focused on exclusive solutions for small markets. In Monaco, we provide mobile telephony, landline telephony, internet and television services. As a housing and cloud infrastructure operator in the Principality, Monaco Telecom offers customised support to its business customers through a powerful and secure international network and a landing point for the Europe-India-Gateway submarine cable.

In Cyprus, we provide mobile services, through our 100% owned subsidiary MTN Cyprus.

Internationally, we are specialising in services to operators, supporting their development or sharing infrastructure to manage value added services.

Telecom Liechtenstein Turnover 2018: 45 Mio. CHF

Employees: 118

FL1 (Telecom Liechtenstein AG) provides private and corporate customers with state-ofthe-art landline, mobile, internet and TV products. Smart ICT services and solutions round off the portfolio. An emphasis is placed on strong products combined with personal service, in order to fulfil the brand promise “simplyexperience.” FL1 (Telecom Liechtenstein AG) offers international state-of-the-art protection technology to companies, authorities and critical infrastructure from a single provider as Managed Services of the next generation from its Security Operation Center in Liechtenstein. The country is considered to be one of the safest data locations in the world and is committed to the highest degree of confidentiality, neutrality and reliability.

SURINAME Telesur Turnover 2018: Us Dollars 99.7 million

Employees: 837

TELESUR is the state-owned full service provider in Suriname, delivering innovative and market-oriented products and services to its business and residential customers. Its service offering comprises of mobile, fixed voice and broadband, as well as data centre services, television and the Telesur Multimedia Innovation Laboratory. Telesur is the telecommunications market leader in the country and is co-owner of the Suriname Guyana submarine cable system (1244km)

MALTA GO Group Turnover 2018: € 172 million

Group Employees: 1,225

GO is Malta’s leading operator - a truly converged and integrated quad-play, communications and entertainment company, powering over 500,000 connections. GO provides services to the business community, including cloud services, networking solutions, and managed co-location facilities. GO’s infrastructure is fibre-powered and the company is the only Maltese operator to have access to three submarine cables which link Malta to the world. GO is in the process of actively rolling out a nationwide FTTH network.

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s e t a g e l e D m u Telefor Iceland – MILA

Jon R. Kristjansson...................................Chief ExeChief Executive Officer

Aland Islands – ÅLCOM

Tom Bengtsson.........................................Interim Chief Executive Officer Valter Ulenius ..........................................CTO Thomas Lax...............................................CTO Mobile Phone Veronica Wolff...........................................Chief Marketing Officer Franz Granlund.........................................Lead Software Architect Jonas Sundborg.........................................Member of the board

Iceland – SIMINN

Orri Hauksson..........................................Chief Executive Officer Thor Jes Thorisson...................................Technology Strategist Erik Figueras Torras.................................Chief Technology and Information Officer

Isle of Man – MANX TELECOM

Gary Lamb.................................................Chief Executive Officer Sutha Siva...................................................Chief Operations Officer

Andorra – ANDORRA TELECOM

Jordi Nadal ................................................Chief Executive Officer Carlos Guri................................................Chief Marketing Officer

Jersey – JT GROUP

Graeme Millar...........................................Chief Executive Officer JT Group Barna Kutvolgyi.........................................Managing Director Channel Islands Thierry Berthouloux...............................Chief Technology and Information Officer

Cabo Verde – CABO VERDE TELECOM

Jose Luis Livramento M.A.De Brito.....Chairman of the Board Eduardo Mendes.....................................Senior Consultant

Liechtenstein – TELECOM LIECHTENSTEIN Aldo Frick..................................................Chief Information Officer

Cyprus – CYTA

Panayiotis Stavrou....................................Senior Engineer George Arestis..........................................IT Manager

Faroe Islands – FAROESE TELECOM

Eva Skeel Nolsø........................................CMO and CHRO Jona Olsen.................................................CTO Simun Skaalum..........................................CFO

Gibraltar – GIBTELECOM

William Jackson........................................VP Projects Jansen Reyes..............................................Director, Technology Rab Paramothayan...................................Director, Global

Greenland – TELE-POST

Kristian R. Davidsen.................................Chief Executive Officer Steen Montgomery-Andersen...............CFO Kaj Juul-Pedersen.....................................Senior Advisor

Guernsey – SURE

Ian Kelly......................................................Chief Executive Officer Cyrille Joffre .............................................Chief Technology and Information Officer

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Luxembourg – POST LUXEMBOURG

Gaston Bohnenberger.............................Director POST Technologies Gabriel de La Bourdonnaye...................Legal Director (Directeur Juridique & Compliance) Joel Weiler..................................................Chief Compliance Telecom & Courrier Department Mohamed Ourdane.................................Chief Cybersecurity Department

Malta – GO

Nikhil Patil.................................................Chief Executive Officer Charmaine Farrugia.................................Chief Corporate Strategy & Business Planning Officer

Monaco – MONACO TELECOM

Martin Peronnet.......................................Chief Executive Officer

Suriname – TELESUR

Mike Antonius...........................................Chief Executive Officer Steven Tjitrotaroeno................................Chief Information Officer

TELECOM OPERATORS OF SMALL STATES Joe Busietta................................................Consultant

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Gold

POLYSTAR www.polystar.com Polystar is trusted by over 100 Communications Service Providers (CSPs) and Network Equipment Manufacturers (NEMs) worldwide to help deliver service excellence to their subscribers. Polystar provides real-time service and network assurance and customer analytics solutions that enable CSPs to work proactive and to operate their networks efficiently, while providing the best products and services to their customers. We also provide CSPs with a service enablement platform “ODIN”, a complete IMS with application servers for VoLTE and VoWIFI, especially for smaller operators.

Polystar provides actionable intelligence from big data in 2G, 3G, LTE,VoLTE / IMS and emerging 5G networks, as well as the tools to monitor IoT traffic successfully. The insights they deliver provide a complete end-to end view, from the core network to the RAN. They are used for analytics, troubleshooting and reporting by teams throughout the CSP’s organisation, from management and network operations, to customer care and marketing. Polystar is recognised as one of the fastest-growing companies in Sweden. Since our foundation in Stockholm in 1983, we have experienced continuous and sustainable growth, and evolved to a global presence, serving our customers in over 50 countries.

SINCH

s r o s n o p S Teleforum

www.sinch.com Sinch (formerly Symsoft) brings businesses and people closer with tools enabling personal engagement. The company offers a leading cloud communications platform for mobile messaging, voice and video, and is a trusted software provider to mobile operators around the world. Sinch solutions for messaging, charging & policy control, revenue assurance and fraud prevention lets mobile operators differentiate their offer, safeguard their networks, and grow their business. Sinch is headquartered in Stockholm, Sweden, and has local presence in more than 30 countries. Shares are traded on NASDAQ Stockholm: XSTO: SINCH.

Platinum OMNITELE ERICSSON www.ericsson.com Ericsson enables communications service providers to capture the full value of connectivity.

The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world.

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www.omnitele.com We support our customers throughout the network and technology lifecycle – from strategy definition to optimisation of the implemented solution.

We are a trusted partner, who provides proven and tailored best practice solutions to your specific needs. We are both advisors and professional service partners to our customers.

We drive for maximised business value to our customers, and provide cost-efficient and future proof solutions. Our value stems from strong technical knowledge, understanding of best practices and operator business, complemented with innovative data analytics and tooling.

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Bronze

Silver HI BOX CHARLES RUSSELL www.charlesrussellspeechlys.com Charles Russell Speechlys is a leading law firm headquartered in London with offices in the UK, Europe, Asia and the Middle East, specialising in the Communications, Media and Technology sectors. Our independently recognised sector experts are specialists in international transactional, regulatory and litigation/dispute resolution matters, supporting a broad client and transaction base in a digitally converging market. We are able to provide a multidisciplinary integrated service to a multitude of clients in the communications space, advising regularly on issues as diverse as cyber security/data protection, data centres, Edge and cloud, infrastructure sharing and general telecommunications infrastructure issues (including masts and submarine cables), digital content, licence processes, MVNOs etc. Many of our lawyers have worked in-house for communications businesses and are able to offer legal advice in the context of commercial strategy. We act for operators, regulators, governments and many other CMT entities, including suppliers, customers and investors, in what is a global sector.

www.hibox.tv

Hibox Systems is a global provider of advanced interactive information and entertainment solutions for consumers and commercial applications. Hibox designs and delivers TV solutions for telecom operators, media companies, hotels, hospitals and cruise ships. Hibox is privately owned with headquarters in Turku, Finland.

CERILLION www.cerillion.com Cerillion is a leading provider of billing, charging and customer management systems with more than 20 years’ experience delivering its solutions across a broad range of industries including the telecommunications, finance and transportation sectors. These are used to price and bill subscriptions and usage for wholesale, retail and white label services; B2B and B2C offerings and multi-country service provider portfolios.

FEDEROS

BROADPEAK

www.federos.com

https://broadpeak.tv

Federos delivers the industry leading Software-Defined Operations platform to unify fault, performance, topological and service management data and provide users with actionable insights to improve operations management and accelerate transformation.

Our Assure1 and Fusion1 products combine AIOps using multiple root cause analysis techniques including Machine Learning, with intelligent visualisation to simplify, automate, and transform operations and customer experience. Customers experiencing the value of Federos’ unified platform include, Motorola Solutions, Eir, Aureon, Hargray, MANX, Oracle, Tata Communications, Tele2, and Virtus.

BroadpeakŽ designs and manufactures video delivery components for content providers and network service providers deploying IPTV, cable, OTT, mobile and satellite services. Its portfolio of solutions and technologies powers the delivery of movies, television programming, and other video content over managed networks and the Internet for viewing on any type of device. The company’s systems and services help operators increase market share and improve subscriber loyalty with superior quality of experience. Broadpeak supports all of its customers worldwide, from simple installations to large delivery systems reaching capacities of several million of simultaneous streams. The company is headquartered in Cesson-Sevigne, France.

GENEXIS www.genexis.eu Genexis is a leading European product and technology provider that enables and improves the delivery of Broadband and IoT services for operators and service providers within the telecommunication and broadband industry. Providing wide range of innovative, managed gateway, Layer 2 and Layer 3 hardware and cloud-based solutions, focusing on the fast-growing broadband market in Europe. Genexis is owned by the Sweden based Inteno Group AB, and has subsidiaries and offices in Germany, Sweden, Norway, Finland, Denmark and Belgium.

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ANEVIA www.anevia.com Anevia is a leading OTT and IPTV software provider of innovative multiscreen solutions for live TV, streaming video, time-shifted TV and video-on-demand services. The company offers a comprehensive portfolio of video compression, multiscreen IPTV head-ends, Cloud DVR and CDN solutions to enable viewers to enjoy a next-generation TV experience – anywhere, anytime and on any screen – including 4K UHD content. The solutions have been widely adopted by globally renowned telecom and pay-TV operators, TV broadcasters and video service providers in hospitality, healthcare and corporate businesses. Founded in 2003, Anevia has offices in France, the USA, Dubai and Singapore.

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GOLD POLYSTAR Goran Mannerstrale................................Chief Executive Officer Anna Konberg...........................................Regional Sales Director

SINCH

Johan Rosendahl.......................................Managing Director Sinch Operator Division Petter Naslund..........................................VP Product Management Operator Division Niclas Wadestig........................................Head of Sales Europe

OMNITELE

Arnold van Holten...................................Head of Sales and Marketing Paivi Haapala..............................................Director, Head of Delivery Jani Nieminen............................................Director, Head of Advisory Services

SILVER CHARLES RUSSELL SPEECHLYS Hamish Perry............................................Partner Megan Paul.................................................Partner

FEDEROS

Tim Heywood...........................................Senior VP Marketing and Product Management Eoin Geary.................................................Account Director

s e v i t a t n e s e r p Sponsor Re

GENEXIS

Martin Sten................................................Chief Executive Officer/ Genexis Finland Nicos van Woensel..................................Sales Manager

BRONZE HI BOX

Andreas Ohman.......................................CTO

PLATINUM ERICSSON Kari-Pekka Perttula..................................Strategic Product Manager Petteri Viitanen..........................................Key Account Manager

CERILLION TECHNOLOGIES

Louis Hall...................................................Chief Executive Officer

BROADPEAK

Arnault Lannuzel......................................VP Sales & Latam & South Europe

ANEVIA

Igor Stankovic............................................Sales Director, Telco and Media

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