September 2018 Business Outlook

BUSINESS OUTLOOK M

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SEPTEMBER 2018 INTERIM PRESIDENT’S MESSAGE PAGE 3

A TRIBUTE TO KAREN PLOTT PAGE 5

HOT LINKS GOLF TOURNAMENT winners PAGE 6-7

OUR MEMBERS ANNOUNCE PAGE 9

…more awards, announcements and opportunities inside!

N E W S L E T T E R

P R E S E N T E D

B Y :

BOARD OF DIRECTORS 2018-2019 EXECUTIVE COMMITTEE Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS

Gina Atteberry Rick Grise Todd Chenault Jacqueline Hackett Jeremy Drinkwitz Mark Johnson Donovan Edwards Dr. Alan Marble Chad Greer

5 LEVEL SPONSORS

PARTNERSHIP

S T A R

City of Joplin Crossland Construction Company Downstream Casino Resort Liberty Utilities – Empire KOAM-TV/FOX 14 - KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Dr. Thomas Burke Shawn Daniel Mike Gray

PLATINUM LEVEL

Dr. Brad Hodson Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Gary Shaw

CHAMBER STAFF EXECUTIVE Terry Wachter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interim President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

MEMBER SERVICES Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

ECONOMIC & WORKFORCE DEVELOPMENT Rob O’Brian, CEcD . . . . . . . . . . . . . . . . . . . . Economic Development Consultant Kevin Welch . . . . . . . . . . . . . . . . . . . Director of Business Attraction & Retention Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Jan Newman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

DIRECTOR LEVEL Cable ONE Business Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Cloud Marketing

INTERIM PRESIDENT’S MESSAGE Ecclesiastes 3 says, “To every thing there is a season, and a time to every purpose under the heaven…a time to weep, and a time to laugh; a time to mourn, and a time to dance…”

This month held several seasons from this biblical chapter.

We moved amidst the usual activity of business life in late July and early August when we lost a very special Chamber member, Karen Plott. Karen passed away on Sunday, July 29 following a courageous battle with Leukemia. She was a member of the Chamber Board and a community role model for solid corporate citizenship. She was generous with her time and talent, and clearly active in a number of Joplin area organizations. She was a great person with whom to work with and she taught us about the power of a gentle spirit. She was a successful businesswoman who planned for the future of her company even as her own was slipping Terry Wachter away. Choice Marketing staff continues to offer creative service, now in Karen’s honor. The Interim President Chamber staff offers her family and staff our condolences and support. Spend a moment with Joplin Area Chamber the tribute on page 5 the Chamber team developed for Karen in this issue. Our meetings will of Commerce not be the same without Karen in attendance. She will be missed, but what we have learned from her will serve us well as we each learn and improve for the sake of the service we render for both local business and the community as a whole. That is true for our staff and volunteers. Rest in peace, Karen.

Update on the search for a Chamber President - this is the time for patience and waiting. The job profile has been posted, including on the front page of our website, www.joplincc.com. The perfect candidate may be right here in our own city. The search firm is now reviewing resumes for the position and selecting the best candidates for the interview process.

We may not have actually “danced,” but we did celebrate an exciting moment in our business life. The Advanced Training & Technology Center has just begun its second year. Classes started on August 20th. Our partnership with Crowder College is growing and its potential is growing by the day. Last year Crowder had 51 students enrolled in its fall semester. They more than doubled that enrollment this year through a very successful recruiting campaign. Their programming expanded last spring to include an automation and robotics certificate and they are in the curriculum development phase for adding CNC and machining certificates within a year. Last year was a great success for the students; 100% are either continuing their education by pursuing an associate’s degree or have already entered the workforce. ATTC is now the home of a Crowder testing center for computer networking certificates, not only for Crowder students but for individuals who require continuing education for their current certificates. In addition to the certification courses offered at ATTC, Crowder is in the development phase for new apprenticeship opportunities with area employers.

ATTC’s small business incubator continues to gain traction, new tenants have come on board and interest in the facility is increasing. A new chapter of Missouri Court Appointed Special Advocates (MOCASA), a non-profit that advocates for children in the foster care system, has taken up residence in ATTC with the goal of assisting at least 80 children through the difficult process of navigating the foster care system. This is a much-needed service in our community and we are excited to have them on board.

What is exciting about this is that this project was built on the dreams of our membership. The skills being taught are those identified by Chamber members as needed for the future success of our area businesses. Skills like advanced welding or cooking delicious meals in a commercial kitchen are now being offered within our own city limits at the ATTC building.

If any of this interests you, give Loni Smith, Director of Small Business Incubation, a call at 319.654.4606. She can provide a tour and explain the complete program to you.

Last, but far from least, it allows me great joy to tell you that we filled three vacant positions in August. Take a look at page 14 for additional detail. It brings us back to full staff for the foreseeable future.

Your Chamber is a busy place and your staff works hard to plan member programs that provide value to your business. Take advantage of what your membership provides. We look forward to seeing you at one of those events soon.

SEPTEMBER 2018

BUSINESS OUTLOOK

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

JULY 2018 AREA

JOPLIN, MO METROPOLITAN STATISTICAL AREA JOPLIN-MIAMI (CSA)

JUNE 2018

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

85,681

82,669

3,012

100,011

96,431

3,580

RATE

LABOR FORCE

JULY 2017

EMPLOYMENT

UNEMPLOYMENT

3.5% 85,139

82,430

2,709

3.6% 99,793

96,473

3,320

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

3.2% 84,831

81,471

3,360

4%

3.3% 99,356

95,343

4,013

4%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to communting patterns.

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BUSINESS OUTLOOK SEPTEMBER 2018

Professional baseball returns to Joe Becker Stadium in Joplin with the Southwest League’s Joplin Miners. The Miners will play 56 home games from April through September. Opening Night at Joe Becker Stadium is scheduled for April 25, 2019 with the remaining dates to be released in the coming weeks.

As an organization, the Miners place a strong emphasis on being community-minded, and strive to provide fun, affordable, and family-friendly entertainment for fans of all ages. They are currently seeking community and corporate partners who want to gain exposure for their business while helping to provide local entertainment to the area. From outfield wall signage to corporate hospitality picnics and everything in between, they will work to build the right package for you. If you want to learn more about the team and ways to be involved please contact them.

They hope to see everyone on April 25th and Go Miners!

Knowing our members.

Quality in everything we do.

Uniting to influence through public policy.

Progressing through partnerships.

Leading by example.

Results through consensus.

Strategizing for innovation and skilled workforce.

Commitment to discussion and debate of community challenges.

Respect and appreciation for our members and employees.

Stop by the JACC office and check out the beautiful “ART” on our walls.

It’s time to connect with your JOPLIN CHAMBER and get engaged. Call Ginger at 417.624.4150 or glamar@joplincc.com.

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Featuring Margie Moss, Impressionistic Colorist

A Tribute to

Karen was dear to us at the Chamber, and she will be greatly missed.

Karen Plott

Karen was a great asset to every board and business she was involved with and will be truly missed. I will always remember her positive attitude and willingness to always lend a helping hand. I will miss her.

Brandon C. Davis, Davis CPA GROUP Karen has left a legacy within me and I believe with whoever she came in contact with. Karen had a sweet spirit and was an inspiration. She stood ready with a kind word, a loving smile, a hug, and a spiritual lift when needed.

She stood strong with us here at the Chamber, through good and bad. I will miss you! Lisa Kelly, Joplin Area Chamber of Commerce She inspired me!

Lea J. Schroer, Joplin Area Chamber of Commerce I was truly blessed to know this special lady.

She will truly be missed.

Jacqueline Hackett, Hackett Hot Wings

Karen gave us staff a “Karen” appreciation party! When her year of Chairmanship was complete, she gave us a luncheon party like no other! In addition to great food, we played a “punch cup” game where we selected certain prizes. We laughed and had a great time! She made quite a wonderful impression on all of us and will be fondly remembered.

Stephanie McGrew, Joplin Area Chamber of Commerce

Karen was one of the most encouraging and positive people I’ve ever worked with. She was a great leader during her year as Chamber board president because her enthusiasm and outlook drew people in and made us all work toward a common goal. Her contributions will be missed. Louise Secker, Lafayette House

Everything in life has the power to refine us, strengthen us, or weaken us-each shows us a true glimpse of our heart. I will miss Karen dearly and her courageous spirit.

Ginger LaMar, Joplin Area Chamber of Commerce

SEPTEMBER 2018

BUSINESS OUTLOOK

Karen was an amazing lady and a cornerstone of the Joplin regional area. What struck me about Karen was her dedication and devotion to not only her family, but to her community. Countless hours were spent serving to make Joplin the best it could be. The void that is left with Karen’s departure will be felt for years. It was an absolute pleasure to know her and serve with her on the Chamber of Commerce Board of Directors.

Donovan Edwards, CFI

Our community will long remember Karen’s legacy; an extraordinary leader, family member, and friend to all that knew her. One of the most amazing things about Karen was her ability to use her God-given gifts for the betterment of our community. Karen made it her duty to leave her corner of the world a better place for future generations by offering her time and talents in volunteering and serving. She was vibrant, classy, encouraging, and magnetic to say the least. Karen’s life was a shining example of living life with a deep sense of purpose and love for others. She will be sorely missed.

Betsy Kissell, Onin Staffing

What impressed me the most about Karen, beyond her service to her Lord, community and business, was her devotion to her daughter Jessica. With all the medical issues facing Jessica, Karen just kept digging until they found the solution. Of course every Mom wants the best for their children, but this just stood out to me. The reward for Jessica was a special closeness to her Mom and a focus for her future in a medical career. Karen was proud of Jessica, and am I too.

Miss you Karen.

Tonya Sprenkle, Joplin Area Chamber of Commerce

Karen was a wonderful person, awesome community volunteer and superior business person. She was highly respected, loved by all, and she will be deeply missed. Alan D. Marble, Missouri Southern State University I came to know Karen well during her tenure on the Chamber Board of Directors. She was a business person who could look at reality and make the tough calls when needed, and yet she was an eternal optimist who always believed there would be positive outcomes when people worked together.

She was always willing to share her time and expertise, whether to help address complex issues, or just to be a sounding board. She had a passion for her business and team members and most of all she had a passion for this community and its future. Karen will be missed, but her impact on those whose lives she touched and on this community will continue.

Rob O’Brian, CEcD O’Brian & Associates, LLC

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BUSINESS OUTLOOK SEPTEMBER 2018

THANK YOU TO OUR SPONSORS Presenting Sponsors

Gold Sponsor

Congratulations to the Hole In One Winner, Dan Roechle with SumnerOne/CBS. He won a 2018 Honda Civic, sponsored by Roper Honda.

THURSDAY, AUGUST 23 – LEADERBOARD Championship Flight

1st Place

2nd Place

3rd Place

ROPER HONDA

Roper Honda Team: Rick Brown, George Butler, Ryan Ritter, Kevin Heatherly Missouri Southern State University Team: Mike Olmstead, Brad Belk, Dave Pawlus, Steve Holinsworth Southwest Missouri Bank Team: Jason Dickinson, Tyler Smith, Ryan Dill, Jamie Bridgewater MISSOURI SOUTHERN STATE UNIVERSITY

SOUTHWEST MISSOURI BANK

A Flight

1st Place

2nd Place

3rd Place

ARVEST BANK

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Arvest Bank Team: Chad Evans, Dan Jones, Eric Secker, Adam Maggard Connell Insurance Team: Kyle Smith, Clark Miller, Erin Campbell, Kaleb Miller Southwest Missouri Bank Team: Chuck Brown, Mark Johnson, Richard Patterson, Jay Wombolt CONNELL INSURANCE

SOUTHWEST MISSOURI BANK

BUSINESS OUTLOOK SEPTEMBER 2018

FRIDAY, AUGUST 24 – LEADERBOARD Championship Flight

1st Place

2nd Place

3rd Place

Freeman Health System Team: Chad Greer, Alex Curchin, Blake Mertens, Jeff Carrier Toner Connection Team: Skyler Powers, Tim Powers, Craig Powers, Todd Scacewater Lakeland Office Systems Team: John Tyson, Jamie Johnson, Tim Franklin, Tom Owen

FREEMAN HEALTH SYSTEM

TONER CONNECTION

LAKELAND OFFICE SYSTEMS

THANK YOU TO

OUR SPONSORS Lunch Sponsor

Breakfast Sponsor

A Flight

1st Place

2nd Place

3rd Place

Rib Crib

Southwest Missouri Bank Team: Tracy Crider, Cary Scheurich, Michael Matney, Ryan Conley Briteway Building Maintenance Team: Kevin Restivo, Mark Norris, Mark McConnell, Kyle McConnell Commerce Bank Team: Clive Veri, Lori Langerot, Andy Franklin, Aaron Smith

SOUTHWEST MISSOURI BANK

BRITEWAY BUILDING MAINTENANCE

COMMERCE BANK

Panera Bread

Cart Sponsor

Missouri Southern State University

T-Shirt Sponsor

Binky Guy Custom T’s

Hole In One Sponsor

Roper Honda

Hole Sponsors

B Flight

1st Place

2nd Place

3rd Place

Standard Transportation Services Team: Tyler Pargen, John Kopp, Chuck Pittman, Gary Kratz Joplin Supply Company Team: Ryan Eck, Justin Comer, Kelly Hartin, Jason Karcher The Independent Living Center Team: Kristi Benefiel, Tammy Thomas, Jill West, Lee Ann Hackney

STANDARD TRANSPORTATION SERVICES

JOPLIN SUPPLY COMPANY

THE INDEPENDENT LIVING CENTER

1. Downstream Casino Resort 2. Joplin Supply Company 3. Cable ONE 4. U S Bank, N.A. 5. Binky Guy Custom T’s 6. Securitas Security Services USA, Inc. 7. Anderson Engineering 8. Arvest Bank 9. SERVPRO 10. Kansas Crossing Casino 11. Abundant Shine 12. The Insurancenter 13. Sleep Number Store 14. Rib Crib 15. Brunner Fabrication 16. Roper Honda 17. The Employer Advantage 18. Freeman Health System

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BUSINESS OUTLOOK SEPTEMBER 2018

10 Ways to Motivate Your Employees

by Dan McCarthy, University of New Hampshire, Paul College of Business & Economics

The saying, “You can’t motivate anyone, they have to motivate themselves” may be true from a psychological perspective, but people are more likely to motivate themselves when a manager creates a motivating workplace environment.

Exactly what is a “motivating environment?” A motivating environment is where people are pushing themselves harder than any boss could ever push them.

It’s where people are giving it their all when no one is watching—and no one may ever know. They’re giving 110 percent because they want to work hard, not because they have to work hard. What can a leader do to create this kind of environment?

Here are ten ways you can motivate your team.

1

Meaningful Work • The most important thing any leader can do to create a motivating environment is to make sure the work every member is doing is meaningful. Meaning, the work an employee is doing is important to the success of the business and the employee knows they are making a difference.

• Conversely, there’s no worse feeling than knowing your work doesn’t matter. Every leader has some degree of discretion in being able to eliminate or minimize the amount of the “no-value-added work” that flows into a team.

• Making sure work is meaningful is the best form of job security a leader can give a team. It’s every leader’s job to scrutinize every team member’s work the same way a CEO may be looking for ways to cut overhead. And, of course, if the work an employee is doing is deemed important, it’s less likely to be eliminated.

2

Hire High Performers and Get Rid of Underperformers • High performers tend to be self-motivated, to begin with. When you create a team of high performers, they end up feeding off each other. The standards are raised, the energy level increases, teamwork improves, and there is a low tolerance for anything less than excellence. On the other hand, one or more slackers with bad attitudes can infect a team like a virus, breed resentment, and drag everyone down.

3

Don’t Micromanage – Get out of the Way • No one likes having a manager breathing down their neck—in fact, it drives employees crazy because they feel they can’t be trusted to do the job well. Your team will be more successful if you show them that you’re interested in what they are doing, and, at the same time, trust them enough to make their own decisions—even if they do things differently than you might do them.

4

Promote Your Team’s Accomplishments • As a leader, it’s your job to be your employees’ PR booster. Make sure their good work gets noticed, recognized, and appreciated. Just make sure the bragging is about them, not about you.

5

Minimize the Rules and Bureaucracy • As long as your team is focusing on what’s really important and performing at a high level, cut them some slack. Don’t hassle them with all the minutia. Instead, give them flexibility in work hours and protect them against nonsensical rules and time-consuming bureaucracy.

6

Treat People With Respect • Everyone deserves to be treated with dignity and respect. Yelling, screaming, scowling, hurling insults and accusations, and sarcastic comments create an environment of fear and resentment. You may get immediate results with this kind of behavior (out of fear) but employees will only be motivated to do the bare minimum—and your talented employees will head for the door.

7

Get Personal • Get to know your employees as people and learn about their families, their career goals, and show that you truly care about them. Send a hand-written note to the employee who is getting married or whose child is graduating from college. It may not seem like a lot, but it shows you’re invested in the employee, as a human being, not just a worker.

8

Set a Good Example • Be motivated, enthused, energized, and passionate about your own work and the work of the team. You are the leader, after all, and your team will follow your good example.

9

Encourage Camaraderie During Work Hours • Take your team to lunch or bring goodies to your team meeting to celebrate milestones, or just to lighten things up.

10 8

Pay People for What They Are Worth • While pay is not a motivator, it can be a de-motivator if people feel they are underpaid. Do everything you can as a leader to fight for well-deserved merit increases, promotions, and bonuses.

SEPTEMBER 2018

BUSINESS OUTLOOK

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BUSINESS OUTLOOK SEPTEMBER 2018

RIBBON CUTTINGS PRESENTED BY… Ribbon provided by COUNTRYSIDE IN THE CITY

Epic Exhibits, LLC | Event Planning & Solutions Ashlee Ricks, President & Founder 620.249.6019 New Chamber Member

Lafayette House Alison Malinowski, Executive Director 1809 South Connor Avenue Opening of new transitional home

Ronald McDonald House Charities of the Four States Annette Thurston, Executive Director 3402 South Jackson Avenue 20 Year anniversary

LET US HELP YOU CELEBRATE! Ribbon cuttings are just the thing for new Chamber Members or existing Chamber Members who have something exciting to tell!

Ribbon cuttings are of no charge and for Members only.

They take about 15 minutes and in return, the host receives Chamber publicity. Ribbon cuttings are announced on our weekly email memos and www.joplincc.com. After the ribbon cuttings, the photos are uploaded to Facebook and placed in the next month’s Business Outlook newsletter.

Our Ambassadors who wear the red jackets are ready to help you celebrate!

If you would be interested in being an Ambassador to help be an important part in our Members’ celebrations, we would love to have you join the team!

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie, 417.624.4150 or stephanie@joplincc.com.

Mercy Hospital Joplin and Joplin Area Catholic Schools Gary Pulsipher, President – Mercy Georgiana McGriff, Director of Schools – JACS McAuley High School – 930 South Pearl Avenue Project Lead the Way

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Simple Simon’s Pizza Mike and Jennifer Johnson, Owners 1710 East 32nd Street, Suite O Rebranding

2018-2019 Membership Plaque Insert

2019

Engaging Future Community Leaders

SEPTEMBER 2018

BUSINESS OUTLOOK

APPLICATIONS COMING SOON The Leadership Joplin program provides a foundation for participants to expand their current leadership roles in the community. During the sixmonth course, class members develop a broad appreciation of our unique quality of life as well as an understanding of the complex opportunities they face as stewards of the community.

Do you aspire to become an outstanding leader? Are you interested in cultivating productive professional relationships and a professional presence? Then LJ 2019 is the program for you!

Begins in January | 12 Sessions | Concludes in June Motive Matters Color Code Training The Leadership Joplin program was awarded the Programs & Campaigns Award of Excellence in 2015 by the Chamber of Commerce Executives of Missouri (CCEM).

This will be our 36th year with more than 925 community leaders graduating from the program.

For questions, contact Ginger LaMar at 417.624.4150 or glamar@joplincc.com.

n Has been mailed to you along with your new 2018-2019 Community Profile. n Display your Chamber membership plaque with pride. n It certifies your membership in one of Joplin’s leading and most credible business organizations as well as adding credibility to your own business. You will benefit from the added status and recognition that comes from your membership in the Chamber. n Please insert your new 2018-2019 membership certificate into your JACC membership plaque.

WEB MEMBERSHIP PLAQUE Members are now able to Download their 2018-2019 Digital Member Plaque from our website to place prominently on your company website in high resolution version – 3 sizes with links: (at right).

Download your Digital Member Plaque DOWNLOAD SMALL DOWNLOAD MEDIUM DOWNLOAD LARGE

http://www.joplincc.com/member-services/

JACC ALERTS

Do you often find yourself getting so busy you forget about a ribbon cutting or a networking event at the Chamber?

Want to know everything that is going on at YOUR Chamber? If you answered YES to any of these questions, JACCAlerts can help!

Follow these simple steps to choose which JACCAlerts you receive via text messages. JACCAlerts are sent one hour prior to the event start time. You can opt out of JACCAlerts at any time in the Members Only area of Joplincc.com or simply by replying STOP when you receive a message.

Step 1. Log in to Members Only area on Joplincc.com or simply use the QR code at the right to access

Members Only.

Step 2. Choose Login on Joplincc.com.

Step 3. Choose Member Representative Account and enter your user name and password. If you do not know that information, simply click on the Forgot Login link and you will receive an email with that information.

Step 4. Once you log in, navigate to the Address tab. Enter your mobile number in Phone 2 if it isn’t already there, and choose Mobile, Opt-in Text Alerts in the drop down box. Click Save.

Step 5. Next navigate to the Options tab and choose which categories you would like to receive.

Step 6. Click Save and sign out. If you have any trouble, simply call 417.624.4150 and Lea will help you with the process.

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BUSINESS OUTLOOK SEPTEMBER 2018

Three new members joined the Lafayette House Board of Directors, effective July 1: Sallie Beard, Retired Athletics Director at Missouri Southern State University; Jill Overman, RN, BSN, Mercy; and Tammy Trent, CPA, Senior Vice President & Accounting Officer, Leggett & Platt, Inc. The three replace retiring Board members Miranda Lewis, Gayle Tuck and Kate DeGraff. The Board of Directors oversees the operations of Lafayette House, a private, non-profit organization serving women, children and their families experiencing problems related to domestic violence, sexual assault or substance use. The organization serves 1,300 people each year.

Join Ronald McDonald House of the Four States on September 8, 2018 for the 6th Annual Big Red Shoe 15K, 5K and 1 Mile Walk Run presented by TAMKO Building Products. They have distances for everyone. To register go to www.athlinks.com. Not a runner?

Volunteer! Visit www.tiny.cc/BRS2018 for volunteer opportunities.

For more information call 417.624.2273 or email assocdir@ rmhjoplin.org.

Specialty Risk Insurance, in partnership with Nationwide Insurance, recently awarded grain bin rescue equipment to two area fire departments: Carthage and Golden City. More than 400 contest submissions were received and the grain bin rescue tubes were awarded to a total of 29 fire departments nationwide. For more information, call 417.359.5470 or visit http://specialtyriskinsuranceagency.com/.

Active Lifestyle Events, Inc. (ALE), a 501(c)3 organization, recently announced their flagship event, the Joplin Memorial Run, received the honor of being named fourth among the top ten road races in the state. Missouri offers dozens of road races for competitive and casual runners alike, all across the state. From memorial races, to celebratory races, to races that donate proceeds to a charitable cause, to races that are simply about the physical challenge, Missouri has it all. The Joplin Memorial Run’s tag line is “Run, Remember, Rebuild.” The race is dedicated to remembering those lost in the EF-5 tornado that hit Joplin on May 22nd, 2011 and to supporting rebuilding efforts. Through the event, ALE has given over $160,000 toward rebuilding to organizations such as Bright Futures, The United Way of SWMO, Rebuild Joplin, and the Bill and Virginia Leffen Center for Autism. The 2018 race benefited the Stained Glass Theatre, which was destroyed by the tornado.

For a complete list of the 10 best road races in the state, check out The Best Things In Missouri website at https://bestthingsmo.com/ road-races/.

Joplin Workshops will hold its 2nd Annual Golf Tournament on Friday, September 21, 2018 at Schifferdecker Golf Course. Pay only $200 per 4 person team that includes carts, lunch, and games on the course. Of course, there will be mulligans to buy. Support a great cause and golf on the 1st day of Fall! For more information, contact Susan Adams at 417.781.2862 or susan.adams@ jworkshops.com.

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Effective August 1, 2018, the Joplin Public Library has eliminated overdue fines. This move will give more people access to what JPL has to offer, and will allow staff to use time currently spent generating and sending notices or discussing patron accounts with patrons to help them in other ways. Patrons will still be responsible for payment for lost, missing, or damaged items along with a nonrefundable administration fee. If an account is referred to collection

OUR MEMBERS ANNOUNCE PRESENTED BY…

for non-return of materials, or special hold materials are not picked up, those will incur fees as well. Interlibrary loans are the only items for which an overdue fee will remain.

Effective September 4, 2018, the Joplin Public Library will become a Passport Acceptance Agency. They will take passport applications from 30 minutes after opening until 30 minutes before closing. Appointments are strongly recommended, although walkins will be accommodated if staffing is adequate to do so. For full information about passports, visit travel.state.gov.

And, did you know the Joplin Public Library is a 24/7 library?

You can now place books on hold and request they be placed in the outside book lockers. That way you can pick up your specially requested items at any time of the day or night. Call 417.623.7953 and ask for more information, or just go to JPL’s online catalog, www.catalog.joplinpubliclibrary.org, and follow the prompts to request your item, being sure to choose the 24/7 lockers as your pickup point.

Spiva Center for the Arts will be hosting a Veteran Family Picnic and the Heartland Concert Band on Saturday, September 22.

Join Spiva in celebrating local Veterans at this fun-filled, familyfriendly event to be held in the parking lot, 222 West 3rd Street.

This event is free and open to the public. Picnic starts at 6:00 pm and the concert starts at 7:00 pm For more information, go to www.spivaarts.org. And while you’re there, check out the Veteran Contemporary Exhibit, a showcase of 65 works from the National Veterans Art Museum and ART-ifacts. The exhibit can also be viewed during Spiva’s regular hours, 10 am to 5 pm Tuesday through Saturday, through October 6.

Calling all Vendors!!! Space is available during the 2018 Safe Kids Downtown Dash and Safety Fair being held on September 29th, 2018 by The Alliance of Southwest Missouri at the Gryphon Building parking lot, 10th and Main. Spaces are only $20 each for a 10’ wide x 20’ deep area. All family-friendly vendors accepted. With over 2000 in attendance, you will be sure to get a ton of traffic to your booth. To secure your space today, call 417.782.9899 or email cboyd@theallianceofswmo.org. All area Kindergarten through 5th grade students are invited to run in this free event promoting health and safety. To register your child to race, go to www.theallianceofswmo.org. All pre-registered racers are guaranteed a t-shirt and racer bag at check-in.

Joplin Workshops, Inc. has recently added a new service: Interior cleaning of tractors, crew cabs, pickups, cars, boats, RVs, fleets. Your place or ours, with reasonable rates! Call 417.781.2862 to make an appointment.

Active Lifestyle Events (ALE), a 501(c)3 organization, is now taking applications for grants for the 2019 calendar year from area organizations to help assist in their endeavors. ALE’s primary event, among others, is the Joplin Memorial Marathon that takes place each May to honor the 161 people lost in the Joplin tornado.

The grants are intended to help support events which fulfill Active Lifestyle Events’ mission of promoting healthy and active lifestyles in Joplin and surrounding communities. Applications will be accepted through September 30th and recipients will be announced in December. To receive an application or for more information, e-mail adennisccl@yahoo.com or call 417.825.2710.

Sun Solar LLC has been recognized by Solar Power World magazine as one of the nation’s top solar contractors. Sun Solar achieved a rank of 135 out of 450 U.S. solar companies on the magazine’s 2018 Top Solar Contractors list, coming in as the top residential solar installer for Missouri. Produced annually, the Top Solar Contractors list honors the achievements of U.S. solar developers, subcontractors and installers within the utility, commercial and residential markets, and ranks contractors by kilowatts installed in the previous year. Sun Solar has five locations in Missouri, including Joplin, and more than 100 employees.

The Joplin Regional Community Foundation is happy to announce that a total of $32,013.35 was raised during the online Give Joplin Day on July 19. Money raised will benefit 18 nonprofit organizations in the Joplin area. Results for all 18 nonprofits can be viewed at www.givejoplin.org.

Connect2Culture is excited to present “Best of…The Second City” on Thursday, September 27, 2018, 7:30 pm (doors open 6:30 pm) at Joplin Memorial Hall (212 West 8th Street, Joplin, MO 64801).

Come experience how it all began! This must-see show features the best sketches and songs from The Second City’s repertoire made famous by superstars like Tina Fey, Stephen Colbert, Steve Carell, Gilda Radner, Bill Murray and more – as well as their trademark improvisation. Fresh, fast and always spectacularly funny, The Second City is celebrating nearly 60 years producing cuttingedge satirical revues and launching careers of generation after generation of comedy’s best and brightest. This performance is part of Connect2Culture’s Curtains Up performing arts series. Tickets can be purchased at connect2culture.org or 1-800-514-3849. Floor and ADA Seating: $40. Mezzanine: $30. Balcony: $20. Season tickets are also available – buy tickets to all performances in the series and receive a 20% discount!

Pro Musica is pleased to present the Montrose Trio on Friday, September 21, at Ozark Christian College Chapel, 1111 North Main Street, in Joplin. Formed in 2013, the Montrose Trio is a collaboration stemming from a long and fruitful relationship between pianist Jon Kimura Parker and the Tokyo String Quartet. Mr. Parker was the quartet’s final guest pianist, and a backstage conversation with violinist Martin Beaver and cellist Clive Greensmith led to the Montrose Trio’s creation. For more information about the Trio, visit www.promusicajoplin.org/ montrose-trio. The concert starts at 7:00 pm and is open to the public at no charge with donations appreciated.

Northpark Mall’s newest business is a Pop-Up Shop! Weekly leases are available for small businesses that would like to try selling at the mall without the commitment! This is in a great mall location next to the Buckle. Northpark will supply fixtures, utilities, signs and social media. For more information call Kim King at 417.781.2121, ext. 227 or kim.king@cblproperties.com.

Hey Chiefs Fans! Purchase game tickets to several games this season and a portion of the proceeds go directly to HOPE 4 You Breast Cancer Foundation. Use the promo code HOPE4YOU at the following link: https://www/chiefs.com/tickets/ticketfundraiser.

SEPTEMBER 2018

BUSINESS OUTLOOK

It’s almost time for those Pink Ribbon bagels! For every Pink Ribbon bagel purchased at Panera Bread in October, 25 cents will be donated to HOPE 4 You Breast Cancer Foundation.

Mark your calendars for October 12 - 100% of the Pink Ribbon Bagel sales go to HOPE4YOU. To download an order form, go to www.hope4youbcf.org or call ahead to Panera for pickup at 417.626.2300. Money raised stays local to help women get mammograms for early detection of breast cancer.

Prairie Day is September 8 at George Washington Carver National Monument! They will have over 100 volunteers providing costumed interpretation and historic demonstrations of soap making, wool spinning, dutch oven cooking and more. Wagon tours, Junior Ranger activities, and exhibitors are also offered. The day also abounds with period music, which this year includes local bluegrass favorites Ripplin’ Creek, Folk Troubadour and Oklahoma Blues Hall of Famer Lem Shepard, and the amazing Blackberry Winter Band. BWB’s music was featured in the film Winter’s Bone, and their lead singer, author and radio host Marideth Sisco, will also lead a special storytelling session on Ozark culture. Find more information at https://www.nps.gov/gwca/planyourvisit/eventdetails.htm?event=A4E8E769-155D-4519-3EB3CA6648763F0E. Automated Technology Company is seeking three commercial to industrial companies that are currently paying peak demand charges. ATC will be conducting case studies and will be providing free equipment to qualifying businesses that track and notify when approaching peak thresholds. Contact Frank Thompson at fthompson@atcjomo.net or 417.622.2220.

Please submit your “Our Members Announce” items by the tenth of the month to info@joplincc.com.

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BUSINESS OUTLOOK SEPTEMBER 2018

Let Us Introduce Our Newest JACC Staff

ERIN SLIFKA

DEBRA ANDERSON Program Services Assistant Debra loves what she is doing here because she gets to work on a variety of different projects, assist with events and likes to meet and learn more about people.

Marketing & Public Information Manager

REGGIE POWERS

Erin is looking forward to helping tell the Chamber story and to be the motivation to do something different.

Because of his involvement in the Chamber activities and his networking history, Reggie has met many in the business community and looks forward to getting acquainted with many more.

Membership Sales Strategist

HERE ARE THE DETAILS YOU NEED TO KNOW: 1. Go to www.joplincc.com.

2. Click login at top of page with your Member Account login.

3. Click the Business Center Tab – scroll down to jobs.

4. Click Job Postings tab on right.

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We’re helping you find talented employees! Join us as we RECRUIT MILITARY TALENT to the Joplin area! We are expecting to reach 50,000+ vets and transitioning military across the central US each month.

They have great skills, the best training, a strong work ethic and dedication.

You can participate by listing your jobs on the Chamber’s Jobs Board (instructions in the righthand column). Many of them are looking for a place that is welcoming, family-oriented, has great health care, offers great job opportunies along with education and training options and supports Veterans.

GET YOUR JOBS LISTED NOW!

5. Fill in the blanks – submit when finished. Your listing will show up online once approved.

JACC JOBS BOARD For more information on the campaign and how your firm can join in and get brochures, call the Chamber office at 417.624.4150.

SEPTEMBER 2018

BUSINESS OUTLOOK

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BUSINESS OUTLOOK SEPTEMBER 2018 16

Suggestions for Data Security Response Plans

by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“Always plan ahead.

It wasn’t raining when Noah built the ark.”

–RICHARD CUSHING

SEPTEMBER 2018

BUSINESS OUTLOOK

All companies are in some way threatened by cyber security events that can have negative impact on their firms. Developing and utilizing a data security response plan can help reduce your risk of data loss.

A data breach response plan is a plan of action intended to reduce the risk of unapproved data access and to reduce the damage caused if a breach does occur.

An area of concern for you and your organization is cybersecurity. All companies are impacted by cyber threats. Each day companies are negatively impacted by data loss or corruption. How secure is your organization’s customer, employee, accounting, and proprietary data from security breaches and data loss? What plan do you have to respond to a data security breach?

Following are a few suggestions for creating a data security response plan to mitigate cybersecurity risks.

1. Evaluate systems at risk. Consider how your data may be vulnerable. Your email systems, Wi-Fi networks, company hardware, and vendor hardware integrated into your systems may all be areas of concern.

2. Make certain to back up your data on a regular basis to a secure off-site location, and test your back-up to make certain you can retrieve your data. Identify your most important data and make certain to secure this data.

3. Develop an action plan. You will need to develop an action plan to enable you to prepare, detect, analyze, contain, eradicate, recover, and do post-incident handling of a data breech to your company.

4. Identify your data security incident response team. Whether you are a large or small firm, you will need some key people to assist in carrying out the plan. You may contract with outside firms that assist in this process who have IT expertise. Include key customer groups who may be impacted.

5. Train your employees on how to prevent data breeches, and the process your company will use to respond to an attack. This may include knowledge of how to use forensics tools to collect valuable evidence of a cyber-attack.

6. Test your plan on a regular basis, and review the plan to make certain you have an up-dated system that works. As companies grow and hire additional employees, purchase new equipment, and obtain new software, their level of risk increases.

7. Develop a good communications plan that includes your key employees, customers who may be affected, and key outside firms. This will enable you to communicate quickly and resolve problems in a timely manner.

Following is a program that can assist you with training yourself and your employees about cyber awareness:

CYBER AWARENESS 360°: Planning, IT, and Social Engineering Presentation topics include: I Love it when a Plan Comes Together, The Importance of Risk Assessment, Policies, and Response Plans for Data Security, Hacking the Human – Real Social Engineering Stories from the Field Date: September 20 (Thursday) @ 11:00am-2:00pm Location: MSSU, North End Zone (adjacent to Fred G. Hughes Stadium) Cost: $15 – Lunch included (if registered by Monday, September 17) Register: https://bit.ly/cya360sep and pay through PayPal

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BUSINESS OUTLOOK SEPTEMBER 2018

SMALL BUSINESS & TECHNOLOGY DEVELOPMENT CENTER MISSOURI SOUTHERN STATE UNIVERSITY THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

AUGUST TRAINING EVENTS STARTING A SMALL BUSINESS: The First Steps Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual.

Date: September 18 (Tuesday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $29/business (up to 2)

CYBER AWARENESS 360°: Planning, IT, and Social Engineering Presentation topics include: I Love it when a Plan Comes Together, The Importance of Risk Assessment, Policies, and Response Plans for Data Security, Hacking the Human – Real Social Engineering Stories from the Field Date: September 20 (Thursday) @ 11:00am-2:00pm Location: MSSU, North End Zone (adjacent to Fred G. Hughes Stadium) Cost: $15 – Lunch included (if registered by Monday, September 17) Register: https://bit.ly/cya360sep and pay through PayPal

QUICKBOOKS DESKTOP: Utilization, Tips, and Tricks This training will be a demonstration of QuickBooks and how to best utilize the program and its features.

Date: September 26 (Wednesday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall (see yellow signs for room number) n Cost: $79

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I have continued my reading of Monday Morning Leadership by David Cottrell with the third chapter, Escape from Management Land. This chapter is a bit of an extension from the last, as Jeff searches for answers to the questions Tony left him to think on: n Why do you have two open positions? n Why did these team members leave? n Why do you think everyone on your team knows what they’re supposed to be doing if they’re not doing it? n What are your priorities?

Jeff began searching for these answers in the exit interviews. As he went through the documents it was what he expected, not much was revealed as to why he has lost two great employees. After speaking with a few of his employees, Jeff decided to reach out to former employees to see if he could get any kind of specifics.

Jeff met with each former employee separately and they were both surprised that he took the time to reach out. A thought kept repeating in his mind from his last meeting with Tony, “People normally quit because their manager is not meeting their needs.” As they began to open up, Jeff was shocked at what they told him. They did not come out and say it, but they left because of how he was managing the department. They felt that he had become lazy in his hiring and his good employees were being asked to do more while others were doing less, to the point that some of them felt abused. From these conversations Jeff decided that this came down to three points: n First, hire good employees. n Second, coach every member of the team to become better. n Third, de-hire the people who aren’t carrying their share of the load.

Taking a break from the story for a moment to ask you this question: Why do you think Jeff’s former employees did not mention anything on their exit interviews? What information would you have given? This was a question we proposed with my Professional Development Mentor Group. For me, I honestly would have done the same. The thought that went through my head was that the best outcome for me at that point would be neutral. Why would it matter if I have already left the company?

However, I might share the information if I felt they truly wanted it and it wasn’t just part of the process.

At this point Tony gave Jeff some homework for the week. He asked Jeff to classify his employees into three categories as follows: 30% – Superstars • 50% – Middle Stars • 20% – Falling Stars Once this task was completed, he asked Jeff to look over past performance reviews to see how they compared to the completed categories.

Tony also gave Jeff two final points from this meeting: 2018-2019 YPN EXECUTIVE n Get in touch with your people. n Your job is not to lower the bottom COMMITTEE by adjusting and accommodating the Shawn Daniel falling stars. You should be raising the Chairman top by recognizing and rewarding Jennifer Little superstar behavior.

Co-Chairman —Shawn Daniel Ryan Melton YPN Chair 2018-2019 Past Chairman

Joe Malin Hayley Sirmon Whitney Warren Dale Clark Alex Gandy Courtney Barnard Drew Kimble Sergio Rizo Ray Moore Heidi Smorstad

SEPTEMBER 2018

BUSINESS OUTLOOK

Business Banking Relationship Manager, Commerce Bank

Thank you to our YPN program sponsor…

YPN NEW MEMBERS Kyle Smith

Connell Insurance

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BUSINESS OUTLOOK SEPTEMBER 2018 20

WELCOME NEW MEMBERS

THANK YOU FOR RENEWING… Able Manufacturing & Assembly, LLC . . . . . . . . . . . . . .

Advance Family EyeCare . . . . . . . . . . . . . . . . . . . . . .

Aspire Scholarship Program . . . . . . . . . . . . . . . . . . . .

Associates of Dental Arts . . . . . . . . . . . . . . . . . . . . . .

Atlas Risk Management, LLC . . . . . . . . . . . . . . . . . . . .

Battery Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . .

Binky Guy Custom T’s . . . . . . . . . . . . . . . . . . . . . . . . .

Carolina West Rentals . . . . . . . . . . . . . . . . . . . . . . . .

Children’s Haven of Southwest Missouri, Inc. . . . . . . . . .

Chidren’s Miracle Network Hospitals . . . . . . . . . . . . . .

CLEAN, The Uniform Company . . . . . . . . . . . . . . . . . .

Community Blood Center of the Ozarks . . . . . . . . . . . .

Cox HealthPlans . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DDS Dentures + Implant Solutions . . . . . . . . . . . . . . .

Dermatology & Skin Cancer Center . . . . . . . . . . . . . . .

Disaster Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Forest Park Baptist Church . . . . . . . . . . . . . . . . . . . . .

General Mills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gilmore & Bell, P.C. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Granny Shaffer’s Restaurant . . . . . . . . . . . . . . . . . . . .

Guaranty Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Henkle’s Ace Hardware . . . . . . . . . . . . . . . . . . . . . . .

Hunter & Millard Architects, Inc. . . . . . . . . . . . . . . . . .

Jenny Craig Weight Management . . . . . . . . . . . . . . . .

Joplin Area Habitat for Humanity . . . . . . . . . . . . . . . .

KOA Kampground . . . . . . . . . . . . . . . . . . . . . . . . . . .

Midwest Airend and Pump . . . . . . . . . . . . . . . . . . . . .

Midwest Fibre Sales - Joplin . . . . . . . . . . . . . . . . . . . .

Millennium Family Fitness . . . . . . . . . . . . . . . . . . . . .

Missouri Center for Advanced Power Systems Research .

Missouri Southern State University . . . . . . . . . . . . . . .

Missouri Southern State University Foundation . . . . . . .

Mitchell’s Mobil 1 Lube Express . . . . . . . . . . . . . . . . . .

Northpark Mall . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Old Chicago Pizza & Tap Room . . . . . . . . . . . . . . . . . .

Ozarks Elder Law . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Par Electrical Contractors, Inc. . . . . . . . . . . . . . . . . . . .

Rouse Sheet Metal Co., Inc. . . . . . . . . . . . . . . . . . . . . .

S & S Security Systems . . . . . . . . . . . . . . . . . . . . . . . .

Sapp Design Associates Architects, P.C. . . . . . . . . . . . . .

Simple Simon’s Pizza . . . . . . . . . . . . . . . . . . . . . . . . .

Skinovations Day Spa . . . . . . . . . . . . . . . . . . . . . . . .

Soroptimist International of Joplin . . . . . . . . . . . . . . . .

State Farm Insurance -Kellan Foster Agency . . . . . . . . .

Steve’s Trading Post . . . . . . . . . . . . . . . . . . . . . . . . . .

TownePlace Suites by Marriott . . . . . . . . . . . . . . . . . .

Vaughn Companies, LLC . . . . . . . . . . . . . . . . . . . . . .

Walmart, Inc. of Joplin #59 . . . . . . . . . . . . . . . . . . . . .

Westside Collision Tire & Auto LLC . . . . . . . . . . . . . . . .

ZAF Energy Systems . . . . . . . . . . . . . . . . . . . . . . . . .

1986 2003 2010 2008 2005 1998 2011 2016 2005 2016 2015 1995 2016 2013 2004 2017 2010 1990 2014 1995 2016 2010 2014 2014 1999 2004 2003 2014 1999 2014 1986 2016 2016 1993 2016 2015 2016 2013 2001 2009 2016 2016 2001 2016 2016 2011 2014 1972 2010 2016

Clinical Research Partners LLC

Consultants 1801 West 32nd Street, Suite 210 Joplin, MO 64804 407.276.5533 Matthew Rush, Owner Sponsor: Ginger LaMar, JACC

Epic Exhibits, LLC | EVENT PLANNING & SOLUTIONS

Event Planner P.O. Box 552 Arma, KS 66712-0552 620.249.6019 www.epicexhibits.com Ashlee Ricks, President & Founder Sponsor: Ginger LaMar, JACC

Southwest Waste Services, LLC

Portable Toilets – Rental, Sales, Service 423 West Grand Avenue Jasper, MO 64755-9259 417.262.4580 Jerod Gardner, Owner Sponsor: Ginger LaMar, JACC

Mortgage Solutions Financial

Mortgage Loans & Bankers 123 South Pennsylvania Street Webb City, MO 64870-2228 214.693.3265 www.mortgagesolutions.net/johnbarba John Barba, Loan Officer Sponsors: Stephanie McGrew and Tonya Sprenkle, JACC

The Wildwood Senior Living

Independent/Assisted Living/Memory Care 3002 South John Duffy Drive Joplin, MO 64804 417.623.2233 www.wildwoodseniorliving.com Christine Kuhn, Executive Director Sponsors: Stephanie McGrew and Ginger LaMar, JACC

Phelan Dermatology

Physicians & Surgeons/Skincare 2431 East 32nd Street, Suite B Joplin, MO 64804 417.622.0293 www.phelandermatology.com Jorge Martinez, CFO Sponsor: Ginger LaMar, JACC

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members.

Please keep these and all Members in mind when looking for goods and services.

Invite your clients or vendors to join the Chamber.

Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

They’ve Arrived!

The 2018-2019 Business Directory has been mailed. Our online Business Directory is always available on our website. Remember to use the directory when looking for products and services – available by category and alphabetical order. Chamber Members are your best resources!

SEPTEMBER 2018

BUSINESS OUTLOOK

The 2018-2019 Community Profile has been mailed to all Members – call if you need more! It’s also available on our website in a downloadable format.

Have you ever heard of YPN?

CONNECTING. DEVELOPING. EMPOWERING. http://www.joplincc.com/young-professionals/

YPN (Young Professionals Network) is a program of the Joplin Area Chamber of Commerce for people of the ages 21-40 who want to be involved.

YPN was established in 2008, created to engage and educate the next generation of area leaders on the value of Chamber involvement, community investment and personal and professional development.

Throughout the year, YPN offers a variety of events designed to engage our Young Professionals, provide opportunities to grow, challenge them to invest in the community and spur them to action.

YPN desires to have a shared experience with our members that will inspire new ideas and new solutions to the challenge of retaining graduates and young professionals in our area. This can only be achieved through the collaboration of our 200+ network members, coaches, sponsors and Chamber staff. JOIN TODAY!

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BUSINESS OUTLOOK SEPTEMBER 2018

SEPTEMBER 3 Labor Day JACC Office Closed SEPTEMBER 5 8:00 am YPN Gives Back Workgroup Sami’s Family Restaurant 9:00 am Leads Group Three JACC Office 12:00 pm YPN HYPE Lunch Club 1201 SEPTEMBER 7 7:30 am JACC Morning Brew Mercy Cancer Center SEPTEMBER 11 9:30 am Economic Summit 2018 MSSU North End Zone Facility

SEPTEMBER 12 8:00 am YPN Building Future Leaders Workgroup Panera Bread 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201 SEPTEMBER 13 7:15 am Good Morning Joplin MSSU North End Zone Facility SEPTEMBER 18 9:00 am Leads Group One JACC Office 12:00 pm YPN Connections Workgroup JACC Office

12:00 pm YPN Professional Development Workgroup JACC Office

5:30 pm Business After Hours U S Bank, N.A.

4:00 pm YPN Brand Masters Workgroup Ronald McDonald House

SEPTEMBER 19 9:00 am Leads Group Three JACC Office

4:00 pm Military Recruiting Meeting JACC Office

12:00 pm YPN HYPE Lunch Club 1201

CALENDAR OF EVENTS SEPTEMBER 20 11:00 am Cyber Awareness 360 MSSU North End Zone Facility SEPTEMBER 24 11:30 am Chamber Board of Directors JACC Office SEPTEMBER 25 4:00 pm YPN Community Impact Workgroup Club 609 SEPTEMBER 26 9:00 am Leads Group Two JACC Office 12:00 pm YPN HYPE Lunch Club 1201 SEPTEMBER 28 8:00 am YPN Executive Committee JACC Office

SAVE THE DATE FRIDAY, OCTOBER 5

Manufacturing Day

JOPLIN AREA CHAMBER OF COMMERCE

BUSINESS EXPO 2019 JANUARY 22 & 23

The Joplin Area Chamber of Commerce invites you to the 27th annual JACC Business EXPO January 22 & 23, 2019 at the Downstream Casino Resort’s Grand Pavilion. This is our annual showcase of area businesses to the regional community featuring a business-tobusiness day and a business-to-consumer day. This has been a sold-out event every year with an attendance of thousands over the two-day period and is touted as the premier business-to-business networking event in the region with 137 exhibiting booths.

INTERESTED IN EXHIBITING?

CONTACT GINGER LAMAR @ GLAMAR@JOPLINCC.COM OR FORMS CAN BE FOUND ONLINE @ WWW.JOPLINCC.COM

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IRS Urges Taxpayers to Check Withholding Now to Avoid Tax Surprises Later SPOTLIGHTS SPECIAL TOOLS TO HELP PEOPLE OVERLOOKING MAJOR CHANGES With the year more than halfway over, the Internal Revenue Service urges taxpayers who haven’t yet done a “Paycheck Checkup” to take a few minutes to see if they are having the right amount of tax withholding following major changes in the tax law.

A summertime check on tax withholding is critical for millions of taxpayers who haven’t reviewed their tax situation. Recent reports note that many taxpayers could see their refund amounts change when they file their 2018 taxes in early 2019.

To help raise awareness for these taxpayers, the IRS is conducting a second “Paycheck Checkup” effort. The IRS is spotlighting a variety of tools – including the online Withholding Calculator – to help taxpayers learn if they need to make changes soon to avoid an unwelcome surprise come tax time.

The IRS is also encouraging partner groups inside and outside the tax community to share this important information with their members and employees.

The Tax Cuts and Jobs Act, passed in December 2017, made significant changes, which will affect 2018 tax returns that people file in 2019. These changes make checking withholding amounts even more important. These tax law changes include:

SEPTEMBER 2018

BUSINESS OUTLOOK

n Increased standard deduction n Eliminated personal exemptions n Increased Child Tax Credit n Limited or discontinued certain deductions n Changed the tax rates and brackets

Checking and adjusting withholding now can prevent an unexpected tax bill and penalties next year at tax time. It can also help taxpayers avoid a large refund if they’d prefer to have their money in their paychecks throughout the year. The IRS Withholding Calculator and Publication 505, Tax Withholding and Estimated Tax, can help.

Special Alert: Taxpayers who should check their withholding include those who:

n Are a two-income family n Have two or more jobs at the same time or only work part of the year n Claim credits like the Child Tax Credit n Have dependents age 17 or older. n Itemized deductions in 2017 n Have high income or a complex tax return n Had a large tax refund or tax bill for 2017

Are you interested in hosting a Chamber event and having approximately 100 Chamber Members at your location?

Have you thought about hosting a JACC Morning Brew or Business After Hours?

We have a few open for 2018 and 2019.

Please contact Stephanie McGrew for information, stephanie@joplincc.com 23

KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW sponsored by and located at

presented by

CANCER CENTER

100 Mercy Way

Friday, September 7, 2018 7:30-8:30 am RSVP online at www.joplincc.com –OR– by calling 417.624.1996

sponsored by and located at 402 South Main Street

presented by Tuesday, September 18, 2018 5:30-7:00 pm

RSVP online at www.joplincc.com –OR– by calling 417.624.1996

Good Morning Joplin presented by

sponsored by

located at

NORTH END ZONE FACILITY

RSVP by September 10

$12 if pre-paid online at www.joplincc.com $14 if billed or at the door

3950 East Newman Road

Thursday, September 13, 2018 7:15 am – Breakfast • 7:30 – Program

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…