November 2018 Business Outlook by Joplin Area Chamber of Commerce

BUSINESS OUTLOOK M

Be sure to save next year’s date! OCTOBER 4, 2019

NOVEMBER 2018 INTERIM PRESIDENT’S MESSAGE PAGE 3

MANUFACTURING DAY RECAP PAGE 5

OUR MEMBERS ANNOUNCE PAGE 12

MEMBER HOLIDAY EVENTS PAGE 21

…more announcements and opportunities inside! PHOTO CREDIT: JANE BALLARD

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BOARD OF DIRECTORS 2018-2019 EXECUTIVE COMMITTEE Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Kelli Perigo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Todd Chenault Jeremy Drinkwitz Donovan Edwards Chad Greer

Rick Grise Jacqueline Hackett Mark Johnson Julie Larson Dr. Alan Marble

5 LEVEL SPONSORS S T A R

PLATINUM LEVEL City of Joplin Crossland Construction Company Downstream Casino Resort Liberty Utilities – Empire KOAM-TV/FOX 14 - KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Dr. Thomas Burke Shawn Daniel Mike Gray

PARTNERSHIP

Dr. Brad Hodson Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Gary Shaw

CHAMBER STAFF EXECUTIVE Terry Wachter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interim President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE & MARKETING Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager Erin Slifka . . . . . . . . . . . . . . . . . . . . . . . Marketing & Public Information Manager

MEMBER SERVICES Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special Events Manager Reggie Powers . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

ECONOMIC & WORKFORCE DEVELOPMENT

Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

Rob O’Brian, CEcD . . . . . . . . . . . . . . . . . . . . Economic Development Consultant Kevin Welch . . . . . . . . . . . . . . . . . . . Director of Business Attraction & Retention Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Debra Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Services Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

DIRECTOR LEVEL Cable ONE Business Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Cloud Marketing

INTERIM PRESIDENT’S MESSAGE Joplin Area Chamber of Commerce is committed to enhancing the growth and quality of business. The complement of services, skills, seminars, mentors, coaching and networking events offer you the opportunity to grow your business by building knowledge and relationships. “Local Chambers of Commerce are businesses joined together to improve their value, visibility, and credibility; share news, ideas and best practices; quality for higher negotiated group savings on the products and services they use; and become better connected with the markets they serve and the resources they need to serve them.” (Jeri Vespoli, Chamber and business development consultant at Collaborative Marketing Services) It seems that “together” may be a key word in the description, and member participation a vital component of your chamber membership being successful for you. Membership is a little like friendship. Terry Wachter It needs to be cultivated, and that requires time. Time spent builds personal relationships. It’s no different for your membership. The time spent networking and connecting at events helps you build social capital for Interim President the long term. Joplin Area Chamber As leaders in our business community, it is a chamber’s role to be out front embracing alliances, of Commerce fostering partnerships and to have a servant heart. Directly or indirectly, almost everything is connected to what a chamber does: business, community, education, quality of life and economic development. Chambers serve as the connector for community; whether it is building relationships with business leaders, connecting a young professional to a veteran in the community or collaborating with the new entrepreneur who will soon bring products and services to our area. We are embracing new technologies, understanding the trends and helping prepare our members for what lies ahead. Remember the excitement of starting your business and the importance you placed on becoming a member of the Joplin Area Chamber of Commerce. Are you still getting what you need from that investment? Are you making it profitable for your company? It is undoubtedly challenging for every small business to leave your location to participate in events. Even if you can only take advantage of early morning or evening social style events, leveraging those connections is worth the cost of your membership. Participation in programs ensures members are engaged in the community where their businesses are located. It additionally helps the community to be aware of the products and services they offer, and members have the chance to work with others to improve the wellbeing of the Joplin area. A healthy community certainly contributes to a healthy business. The lively exchange of ideas and the positive energy from people telling their company stories all contribute to the synergy that develops from people coming together for the sake of success. Chambers advocate for issues and interests that benefit business in general and partner with a number of organizations to grow potential in the area. The work enhances the credibility of being a member of a group of businesses rather than being a stand-alone organization. Share your thoughts to the Chamber staff. Voice your ideas about how programs can be enhanced as time progresses. Make sure the services offered are helpful to you. Become involved in the volunteer groups who work with staff on the development and implementation of projects and programs. The investment of time and talent will pay off for your own work. Make a point of using Chamber Members yourself for the things you need. Recommend members to others. The Chamber office phone rings frequently and many calls are asking about the accessibility to specific services or products. We make a point of only recommending Member businesses when those calls occur and encourage our Members to do the same. We are all better and stronger together than separately. Your membership is important to us and to all those who call themselves Members. Update on the search for the organization’s president: There has been lots of activity in the Chamber building in recent days. The Search Committee has narrowed the candidates to the finalists. Interviews have included our entire Board and a number of our area partners. Leadership matters to the culture and success of any organization and JACC is no exception. The amount of time and energy being offered to this process is awe-inspiring, and draws well-deserved gratitude from staff, Members and our regional partners. The holidays will be here very soon and with the celebration of a new year, an exciting new chapter is ahead for the Joplin Area Chamber membership!

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BUSINESS OUTLOOK

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA Employment Rates (Non-Seasonally Adjusted)

AUGUST 2018 AREA

JOPLIN, MO METROPOLITAN STATISTICAL AREA MIAMI-OTTAWA COUNTY, OK STATISTICAL AREA JOPLIN-MIAMI COMBINED STATISTICAL

JULY 2018

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

83,999

81,661

2,338

14,291

13,748

98,290

95,409

RATE

LABOR FORCE

AUGUST 2017

EMPLOYMENT

UNEMPLOYMENT

2.8% 84,771

82,415

2,356

533

3.7% 14,326

13,756

2,871

2.9% 99,097

96,171

RATE

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

RATE

2.8% 84,350

81,568

2,782

3.3%

569

4.1% 14,449

13,798

651

4.5%

2,925

3.0% 98,799

95,366

3,433

3.5%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics. Ottawa County, OK (Miami) was added to the two-county Joplin Metropolitan Statistical Area after the last census due to communting patterns.

BUSINESS OUTLOOK NOVEMBER 2018

HHHHHHHHHHHHHHHHHHHHHHHHHH ELECTIONS & LEGISLATIVE UPDATES

BillTrack 50 Widget

Your Chamber strives to keep you informed about elections and to help you keep track of legislation important to our region and allows you to easily see what is happening in state and federal politics. Our BillTrack 50 widget below highlights the legislation we think is of interest to our members and small business. Are you looking for legislation not featured on the website widget? Just create a free account on BillTrack50.com and you’ll be able to search for bills covering any topic that interests you.

To see the widget, go to Joplincc.com/government-and-regulations/

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At Epic Exhibits, LLC | Event Planning & Solutions, we craft solutions to ensure your trade show, conference, meeting, corporate event, or special event has EPIC results. We strive to make the event planning process easy for our clients by tailoring solutions, per your goals and budget, to spark interest in your company’s offerings. With nearly 500 events planned and years of event industry experience, Epic Exhibits, LLC can take your marketing event planning to new levels and exceed your goals. Event planning and management, budgeting, logistics, and creating unique marketing campaigns are our specialties, and our attention to the details is exceptional. We also sell trade show displays and promotional items at our full-service company. Need help planning your booth at the Joplin Business Expo? We can help and offer FREE consultations! Visit our website at www.epicexhibits.com to “Make Your Next Event EPIC!” Email: ashlee@epicexhibits.com Phone: 620-249-6019

Manufacturing Day Joplin Area Chamber of Commerce, in partnership with Joplin High School/Franklin Technology School, hosted 950 Joplin High School students and 40 Neosho High School students, in Joplin High School’s south gymnasium to celebrate Manufacturing Day on Friday, October 5, 2018. The event connected area high school students and employers, as part of an effort to draw greater attention to today’s manufacturing environment and the outstanding opportunities that a career in manufacturing can provide. Thank you to our presenting sponsor, Heartland Pet Food Manufacturing, vendors, City of Joplin, Joplin School District, Franklin Tech, On The Boarder for lunch, and our lunch time presenter Jimmy Burgress. Save the date for the 2019 event Friday, October 4, 2019, Advanced Training & Technology facility located at the corner of 4th & Kentucky.

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BUSINESS OUTLOOK

SAVE THE DATE 10.04.2019 9:00 am – 2:00 pm Advanced Training & Technology Center 5

BUSINESS OUTLOOK NOVEMBER 2018

PRESENTED BY…

RIBBON CUTTINGS Ribbon provided by COUNTRYSIDE IN THE CITY

Joplin Industrial Development Authority Rob O’ Brian, Economic Development Consultant 2205 South Prigmore JIDA Support of Crossroads Realty Building

Twin Oaks Custom Cabinets, Inc. Barb and Tom Lake, Owners 11587 Gateway Drive, Neosho New Chamber Membership and Open House Phelan Dermatology Nathaniel Phelan, MD 2431 East 32nd Street, Suite B New Chamber Membership and Open House

SeneGence/Endless Kiss Linda Dukart, Representative 417.291.0580 Staffing Announcement

Hope 4 You Breast Cancer Foundation Kim Sanders, Board Director Panera Bread, 2401 East 32nd Street Pink Ribbon Bagel Kick-Off

LET US HELP YOU CELEBRATE!

To schedule a ribbon cutting or inquire about becoming an Ambassador, please call or email Stephanie, 417.624.4150 or stephanie@joplincc.com.

Joplin Workshops Susan Adams, Executive Director 520 South Michigan Avenue Partership with Joplin ProPrint

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BUSINESS OUTLOOK

The Arc of the Ozarks 4722 East 32nd Street Russell Harbaugh, Director Open House of New Location

From Your Closet Jackie and Sergio Rizo, Owners 615.926.2830 New Membership, New Business

Missouri American Water Company Matt Barnhart, Manager 2323 Davis Blvd. at JFD, 303 East 3rd Street Fire Department as Grant Recipient from Missouri American Water Company

Roper Honda Brian Shaw, New Car Sales Manager; Dan Roeckle, SumnerOne/CBS 902 North Range Line Road Hot Links Hole In One Sponsor and Winner

BUSINESS OUTLOOK NOVEMBER 2018

Chamber Endorses Proposition D

FUNDING FOR STATE AND LOCAL TRANSPORTATION NEEDS AND HIGHWAY PATROL

November 6 we have the opportunity to revitalize state highways, local streets and provide a secure funding stream for the Highway Patrol by voting YES for Proposition D. Our Chamber Board of Directors is endorsing Proposition D to address increasing needs for transportation funding in our state. The Joplin metro area has long benefitted from being a transportation hub. Having Interstate 44 and, more recently, Interstate 49 has helped fuel the growth of manufacturing, distribution and trucking in this area. All three of these are major employment sectors. However, Missouri has not raised its fuel tax since 1996. The fuel tax not only funds interstates and state highways, but also comes back to counties and cities to help maintain roads and bridges. Inflation has taken its toll on the buying power of fuel tax; we see the impact on the quality of highways, streets and bridges.

n 17 cents fuel tax has lost 60% of its value.

n 22 years of inflation means 17 cents is worth seven cents today.

n Missouri has the seventh largest highway system, but the fuel tax ranks 49th in the U.S.

n 6th largest bridge system. 1,200 bridges are weight restricted (including many on county roads.) The current fuel tax goes ONLY to state and local transportation needs by Constitution. Proposition D is the same; the new funds go ONLY to state and local transportation needs and it adds a guaranteed revenue stream for the Highway Patrol, which is also funded by the current fuel tax but does not have a guaranteed revenue. The increased revenue also means our state will receive billions more in matching Federal funds, dollars we send to Washington now but don’t get back. Proposition D raises the fuel tax by 2.5 cents annually the next four years, starting in July 2019. When Missouri reaches twenty-seven (27) cents in 2022 it will continue to have one of the lowest fuel taxes in the United States. Here’s what Proposition D will do:

n Generate more than $410 million annually once fully in place.

n State: more than $288 million (70%,) including new Highway Patrol funding.

n Cities/Counties: more than $123 million annually (30%).

n Every city in the Joplin MSA will receive funding as will Jasper and Newton Counties.

This is a critically important issue for our region and our state. Continued economic growth depends on having better and safe interstates, state highways and local roads. Vote Yes for Prop D, November 6.

Economic Growth Tour 2018 Highlights THANK YOU TO OUR SPONSORS: PRESENTING SPONSOR:

EaglePicher Technologies, LLC GOLD SPONSOR:

NOVEMBER 2018

BUSINESS OUTLOOK

US Bank

LUNCH SPONSOR:

Thomas Jefferson Independent Day School

TOUR HIGHLIGHTS: n Health Care and Social Assistance is the largest employment sector in the greater Joplin area, with 12,834 jobs in 2018, with a projected growth to 14,003 jobs by 2022. Manufacturing is a close second supporting 12,806 jobs in 2018, – jobs in the manufacturing industry are projecting to increase to 13,080 by 2022. n Ajinomoto Foods North America, Inc.: Opened in January, 2018 with 140 employees. The firm currently has 250 people. $54-million investment and 140,000 sq. ft. facility. Plans to grow to 400 employees in four years. n Schaeffler Group USA Inc. (formerly FAG): Addition of 30 new jobs, bringing employment to 292. Additional 60 new jobs and est. $53-million investment in 2019 pending final incentives approval.

Be sure to SAVE THE DATE for next year’s tour…

OCTOBER 18, 2019 9

BUSINESS OUTLOOK NOVEMBER 2018 10

Global Entrepreneurship Week 2018 Celebration by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

The entrepreneurial mindset is strong among youth in America. According to Ewing Marion Foundation, individuals 20 to 34 years old accounted for 25 percent of new entrepreneurs in 2015. Millennial Branding conducted a study that indicated 72 percent of high school students and 64 percent of college students want to start their own business. Providing encouragement and educational opportunities to our future entrepreneurs helps the growth of the U.S. economy, and provides consumers with a variety of diverse new products and services. Over the years there have been numerous studies done to survey the interest in youth entrepreneurship. For example, the America’s Small Business Development Centers worked with The Center for Generational Kinetics to conduct a study in 2017 to examine millennial attitudes about entrepreneurship. Millennials were born between 1977 and 1995. The Generational Kinetics study found that 38 percent of millennials have worked in a startup company. It also found that 30 percent of millennials currently own a small business and that 26 percent are able to live off the income generated by their small business. Another interesting discovery of this study was that 62 percent of millennials said they had a dream business in mind that they would like to start, and 49 percent hope to start a business within the next three years. About 61 percent thought that owning a business would offer better security than working for someone else. Millennials realize that they need assistance to be successful. The study indicated that 74 percent of millennials would be more likely to start a business if they knew where to get assistance, and with the right resources, 59 percent would start their businesses within the next year. About 55 percent of Americans consider accessing money as the most difficult aspect of starting a business. Another national survey, “The Millennial Mind Goes to Work,” was conducted in 2014 by Bentley University’s PreparedU Project. This study found that 66 percent of millennials want to start their own business. Respondents believed that flexible work schedules make workplaces more productive for millennials. They also thought that health-care benefits were more important than frequent promotions and pay increases. A 2016 report from the U.S. Chamber of Commerce Foundation describes millennial entrepreneurs’ attitudes. According to this report, millennials believe the ability to quickly disseminate information is important to successful marketing. The report reveals that millennials are more conscious about the social responsibility actions of their employees or employers. Millennials will actively seek workers and workplaces with the same ethics and ideals in order to maintain an acceptable work-life balance. The Center for Generational Kinetics also developed a study called The State of Gen Z 2017 that examined the characteristics of Generation Z (those aged 14 to 21). About 77 percent currently earn money through freelance work, a part-time job, or an earned allowance. Generation Z has grown up in the age of technology and the Internet. They have become social media influencers about personal brands, and look forward to starting their own companies. In order to inspire young people, Global Entrepreneurship Week (GEW) is celebrated during one week each November. About 35,000 GEW events and competitions will be held in 170 countries to encourage and educate millions of young people around the world about entrepreneurship. MSSU has participated in GEW since it began in 2008, and will offer the following events in 2018.

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BUSINESS OUTLOOK

MSSU Celebrates Global Entrepreneurship Week 2018 TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

November 13, 2018

November 14, 2018

November 15, 2018

November 16, 2018

Why Export to Scandinavia?

Starting a Small Business: The First Steps

Cyber Awareness 360°: Incident Response Best Practices & Cyberwarfare

Predicting Cash Needs

9:30 am – 10:45 am

1:30 pm – 4:30 pm

11:00 am – 2:00 pm

1:30 pm – 4:30 pm

To register or for additional information, access www.mssutraining.com

BUSINESS OUTLOOK NOVEMBER 2018

As part of the Nordic Semester at Missouri Southern State University, Why Export to Scandinavia is the subject of a seminar at 9:30 am on Tuesday, November 13 at Cornell Auditorium in Plaster Hall. John Hensley, trade manager of Europe, Middle East, and India with the Missouri International Trade and Investment Office (MITI), will explore why exporting is important and how it can benefit your small business. This seminar will provide an overview of Missouri’s exports to Europe overall and specifically identify top Missouri exports and opportunities for export to the Scandinavia region, highlighting the services offered by MITI and how MITI can make your transition into new markets more efficient. Creative Audio, Inc. in downtown Joplin is excited to announce the switch to solar energy in late September! Sun Solar is installing a 51.1kW solar energy system at their Joplin location at 629 South Main Street. This system is designed to offset 95% of the store’s yearly energy load - 140 solar modules create a savings of more than $7,000 per year for the next 25 years! Creative Car Audio is cutting their dependency from utility power and making a push to Go Green for the future of the planet! Creative Audio is an automotive lifestyle company that provides excellent product, innovation, and custom installations. They created an atmosphere that keeps customers coming back for more, and they are home to very creative installers and innovators. Automated Technology Company, a Facilities Solutions Company, recently announced its partnership with Cylon, a leader in smart buildings and energy efficiency technology, as a System Integrator serving the United States, Canada and Mexico. Automated Technology Company is a Facilities Solutions Provider. They bring together proven technology, all under one glass, to provide building owners and managers more transparency into their facilities. They make buildings safer, more comfortable and efficient. As a company comprised of a forward thinking team, Automated Technology Company is fully invested in the growth of making buildings safer, more comfortable and more efficient. They believe that embracing the technology that both ATC and Cylon offer will allow them to bridge the gap to the next industrial revolution. Joplin Area Habitat for Humanity invites you to “Shoot for the Moon” at its golf tournament on Saturday, November 10 at Rangeline Golf Center. Entry fee is $75 per person, which includes the tournament, one glow-in-the-dark ball, dinner, cart, and t-shirt. Please bring a flashlight or head lamp for use when driving the golf cart and teeing off! Tee-off time for the first 9 holes is 3:30 pm and the second 9 holes start at 5:45 pm. Contact Barbie Huff for more information, 417.782.6533 ext. 6 or 417.434.4731.

Sun Solar of Springfield, which has an office in Joplin, has been named one of the fastest growing companies in Missouri. Each year, the Missouri Chamber of Commerce and Industry presents Fast Track Awards to businesses experiencing phenomenal growth. Sun Solar is among seven companies to win this honor for 2018. Sun Solar is a leading advocate for green technologies and pioneer for the solar industry. Sun Solar installs solar panel systems on homes, businesses and government projects. In addition to providing solar energy, Sun Solar also established an energy efficiency company, Smart Energy Solutions, to offer energy efficiency in the home. Solar power and efficiency combined establishes the “Reduce Before You Produce” mentality, ensuring customers save money by conserving and producing their own energy. “We love to see the kind of entrepreneurship and innovation that sparked the creation of Sun Solar and continues to

OUR MEMBERS ANNOUNCE PRESENTED BY…

drive its success,” said Daniel P. Mehan, Missouri Chamber president and CEO. “Fast-growing companies like Sun Solar are critical to our state’s economy. We need these thriving businesses to help grow jobs and opportunities for Missourians.” Sun Solar will receive the Fast Track award during the Missouri Chamber’s Missouri Business Awards on Nov. 15 at the College Basketball Experience in Kansas City. Learn more at mochamber.com/events. Many people may have personal papers that are no longer needed and are cluttering their house, but fear of identity theft prevents some people from trashing or recycling these sensitive documents. The Joplin Recycling Center, 1310 West A Street, can help! On Saturday, November 17, in celebration of America Recycles Day, the Center will host a shredding event, in which large amounts of paper can be shredded quickly at no cost to area residents. This opportunity is only available between 10:00 am and 2:00 pm when the document shredding company, CRC Shredding, will have their mobile shred truck at the Center. Sponsored by the Joplin Recycling Department, the Joplin Police Department, Region M Solid Waste Management District, and the Missouri Department of Natural Resources, this event is free and open to all residents. The Center is open Tuesday and Thursday from noon to 6:00 pm and Wednesday, Friday, and Saturday from 9:00 am to 3:00 pm. Join the Crowder College Foundation at its annual Festival of Wreaths on Tuesday, November 13 in the Elsie Plaster Community Center, 601 Laclede Avenue in Neosho. Silent auction starts at 4:00 pm; hors d’oeuvres are from 5:00-6:30 pm; live auction starts at 6:30 pm. To preview the auction and preregister to bid, go to www.501auctions.com/festivalofwreaths. Call 417.455.5701 for more information. They will also be raffling a 2019 Honda Fit Sport – only 500 raffle tickets will be sold! Visit www.winahondafit.com to get your ticket. At the George Washington Carver National Monument, construction work has begun on enhancing their picnic area and making it more ADA compliant. This infrastructure project is one of many improvements that you will see at the park during the next couple of years. Their wildlife exhibit is also being redesigned with improved technology to better meet curriculum standards, and provide more opportunities for students to connect to the natural world of Carver’s birthplace. The staff continues its outreach. They attended the famed Covered Bridge Festival in Winterset, Iowa where Carver was honored in October. Carver impersonator and former CBA Executive Director Paxton Williams also performed at the event. They have also worked with teachers in that area to develop activities for students. They have been staffing many local

events too, including Hispanic Heritage Month celebrations in Northwest Arkansas, and continue to forge a deeper connection to the community. John Hipple, owner of Sign Designs, has been elected to serve as the 2018-2019 President of the Tri-State Sign Association. John has served on the board for many years and was on the founding board that started the association. TSSA was created by merging the state associations of Kansas, Missouri and Oklahoma into one larger, stronger association. TSSA has experienced tremendous growth and support since its inception. TSSA provides networking, education, and safety training, among many other offerings to its membership. Notably, the group started the TSSA Expo, which is held in the Joplin area every August. Expo has grown into the largest regional sign expo in the country. The group also provides over $30,000 in annual scholarship funds through its Gene Russell Memorial scholarship program. For more information, go to www.tristatesign.org. Please join Ronald McDonald House Charities of the Four States for their 17th Annual Gift of Light Gift of Love tree lighting on Thursday, November 8th at 7:00 pm at Northpark Mall in the Macy’s Women’s and Men’s Courtyard. The theme of this year’s tree is Threads of Gold. Threads of Gold is symbolic of the families, the donors, the staff and volunteers and the medical community. Amanda Mitchell, chair of this year’s event, has created an elegant tree dressed in white, cream and gold. A life-size Santa will be beautiful standing next to white deer. A sleigh will be filled to the brim with beautifully wrapped presents. Large white ostrich plumes will fashion the tree’s crown. This year’s program will feature Solomon Studio Dancers and musical numbers by Missouri Southern State University Chorale under the direction of Dr. David Sharlow. Carlson Chiropractic Center will be hosting two wellness workshops in November: Healthy Eating for the Holidays on November 8 at 7:00 pm, and Food Sensitivity on November 27 at 12:30 pm. The workshops will be held at 2318 East 32nd Street, Suite B, Joplin, MO 64804. Sign up by calling 417.781.6300 or online at https://info.joplinchiro.com/register-for-a-workshop. Scott Belden, owner of Murphy Business & Financial Corp. in Joplin, was recently honored by the company during its annual conference with a Top Producers award and membership in the Multi-Million Dollar Club. The top Producers award was presented to members of the MB&FC network that provided top-notch client service and closed high-priced deals. To be considered a member of the brokerage firm’s Multi-Million Dollar club, brokers had to secure more than $2 million in transactions in 2017. Clearwater, Florida-based Murphy Business & Financial Corp. is a full-service business brokerage firm. The Home Builders Association of Southwest Missouri has 2019 Home Show booth packets available! Reserve your booth space now and pay in full by November 15 for an early bird discount! The 2019 Home Show is February 15 & 16 at 7th & Range Line. Visit www.hbabuilders.com for more information. Sleep Number Store thanks all active military and veterans with a Military Appreciation Event November 1-18 at Northpark Mall. There will be exclusive savings for all military. Call 417.623.3233 for more information or go to their website, www.sleepnumber.com.

Mark your calendar now for some good high school basketball! The Neosho Holiday Classic Tournament is held annually between Christmas Day and New Year’s Day. Over the years, the tournament has provided thrilling match-ups, amazing upsets, nationally ranked teams, Division I college players and even NBA talent. Branco Enterprises, Inc. has been the tournament sponsor since 1998, and is proud to bring another year of excellent high school basketball to Neosho, MO. This year’s tournament will be December 27-29, with boys at Neosho High School and girls at the Neosho Junior High. Follow them on Facebook to find out more information - teams will be announced in November. The Slam Dunk Contest and Three Point Shootout are back as well!

NOVEMBER 2018

BUSINESS OUTLOOK

Aloha Friday, here in Joplin? Why, yes! The new owners of Higdon Florist & Gifts hail from Honolulu, Hawaii and have brought their Aloha Spirit to our community! Lance & Judie Hoopai (pronounced like whole pie) ran a mom & pop florist in Aiea, Oahu, and have purchased the business from Dave and Marcia Baker, who have retired. Ribbon cutting ceremony/Christmas Open House is scheduled for Friday afternoon, November 16th between 2:00 and 4:00 pm. Hawaiian style “pupu” samplers: Spam musubi, Kalua pork sweet bread sliders and Chinese Chicken Salad will be featured. The Hoopais, with their talented team of experts with over 100 years serving the community of Joplin, will continue the legacy of Higdon Florist. Imagine a beautiful and colorful arrangement gracing your home or office with a Hawaiian flair! Come and bring your business card for special door prizes that will be given in the Spirit of Aloha! Employer Advantage will be hosting the “Preparing for Yearend and Next Year Seminar” on December 7 in their office at the Gryphon Building, 1027 South Main Street. This is an all-day annual training session given by the American Payroll Association. This seminar addresses the complex compliance issues of year-end, including the latest changes in legislation and regulation impacting payroll. Who should attend? Any Payroll, HR or Finance Professionals responsible for payroll operations. Earn up to 6 RCH’s or .6 CEU’s. Please call Debbie at Employer Advantage at 417.782.3909 or email debbie@employeradvantage.com for more details. Oxford HealthCare has miracle jobs on 32nd Street. They will host their Holiday Open House and Hiring Event on Friday, December 14, from 10:00 am to 3:00 pm at their Joplin office, 2318 East 32nd Street. Enjoy festive snacks and drinks plus an activity for the kiddos while you discuss your bright future with them. For more information, go to www.oxfordhealthcare.net/careers, or call 800.749.6555. This fall the Wildcat Glades Friends Group will be hosting Preschool Nature Connections programs and Yoga in Nature for Kids, and the Kids Fall Quest & Craft. All programs will be held at the Creek Pavilion along Shoal Creek in Wildcat Park. Participants should bring a blanket or towel to sit on and reusable water bottles for these outdoor programs. All programs are free of charge, but registration is requested. For the full schedule and to register, please email robin@wildcatglades.org. Classes are limited to the first 20 students registered for preschool and yoga classes. The Kids Quest & Fall Craft will be limited to 75. More information is available at www.facebook.com/wildcatglades.

Please submit your “Our Members Announce” items by the fifteenth of the month to info@joplincc.com.

BUSINESS OUTLOOK NOVEMBER 2018

SMALL BUSINESS & TECHNOLOGY DEVELOPMENT CENTER

MISSOURI SOUTHERN STATE UNIVERSITY | THE ROBERT W. PLASTER SCHOOL OF BUSINESS 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 • Fax: 417.625.9782

NOVEMBER TRAINING EVENTS QUICKBOOKS DESKTOP: UTILIZATION, TIPS, AND TRICKS This training will be a demonstration of QuickBooks and how to best utilize the program and its features. Date: November 1 (Thursday) @ 1:30–4:30pm n Location: MSSU, Plaster Hall, Room 107 n Cost: $79

BOOTS TO BUSINESS: REBOOT Boots to Business is an entrepreneurial education and training program offered by the U.S. Small Business Administration (SBA) and the MSSU SBTDC. This program assists veterans in exploring entrepreneurship and educates participants on start-up and business planning topics. This event is free to all US veterans and their spouses. Date: November 7 (Wednesday) @ 8:30am–4:00pm n Location: MSSU, North End Zone Facility n Cost: Free (veterans/spouses)

SMALL BUSINESS TAX TIPS: CPA ADVICE Find out the information you need to reduce your self-employment and income taxes. Tax savings strategies discussed will include: hiring your minor children, renting property from a spouse, providing tax deductible health insurance for you and your family, contribution to a retirement plan, incorporating your businesses, and other opportunities for a tax reduction. Date: November 8 (Thursday) @ 1:00–3:00pm n Location: MSSU, Plaster Hall, Room 102 n Cost: No cost

WHY EXPORT TO SCANDINAVIA? John Hensley, Trade Manager of the Europe, Middle East and India with the Missouri International Trade and Investment Office (MITI), will explore why exporting is important and how it can benefit your small business. This seminar will provide an overview of Missouri’s exports to Europe and the Scandinavian countries. Date: November 13 (Tuesday) @ 9:30–10:45am n Location: MSSU, Plaster Hall, Cornell Auditorium n Cost: No cost

STARTING A SMALL BUSINESS: THE FIRST STEPS Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual. Date: November 14 (Wednesday) @ 1:30pm–4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $29 (up to 2 attendees)

CYBER AWARENESS 360°: INCIDENT RESPONSE BEST PRACTICES AND CYBER WARFARE Cyber attacks on small businesses are increasing, yet studies show that many business owners are still not prepared to cope with potential breaches. Attend Cyber Awareness 360 to protect your business and customers from a potential breach by getting advice from professionals in the areas of Incident Response. Learn about Cyberwarfare: Current Attacks, Future Directions, and Implications for the Future. Date: November 15 (Thursday) @ 11:00am–2:00pm n Location: MSSU, North End Zone Facility n Cost: $15

PREDICTING CASH NEEDS

The third in a series of three, participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make more informed decisions. Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business. Date: November 16 (Friday) @ 1:30–4:30pm n Location: MSSU, Plaster Hall, Room 108 n Cost: $69

NOVEMBER 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK NOVEMBER 2018

The fifth Monday in Monday Morning Leadership, by David Cottrell, is titled Hire Tough. Chapter Four ended with Jeff leaving Tony’s house to go and speak with his human resources manager about one of his superstars drinking on the job. On this Monday, Tony could hardly wait for Jeff to arrive. He wanted to know how he did with a difficult week. Jeff said he went to human resources with the issue as soon as he arrived to the office and they decided that there was no other choice but to let the superstar, Todd, go. Jeff and his human resources manager role-played different scenarios on the reactions they might experience in this termination so that Jeff could gain some confidence for the upcoming interaction. They then called Todd into the conference room. They discussed the drinking issue with Todd again and told him that he is being terminated for this reason. Todd attempted to debate that it was someone else’s fault, that management has no heart, and that there were extenuating circumstances. Once it was clear to Todd that there was no debating, he took his final paycheck, cleared out his desk, and left without saying a word to anyone. Following this meeting with Todd, Jeff had a staff meeting scheduled. He took a few minutes to collect himself prior to this meeting. Of course, the first thing his staff wanted to know was, “What happened to Todd?” Jeff responded by saying that he was no longer with the company and that they will all have to work a bit harder until a replacement can be found. Jeff also found something he overheard interesting. A couple of his middle star employees were talking about how they are relieved that they no longer need to cover for Todd’s drinking. Jeff discovered that Todd’s actions were affecting more than just himself. As Jeff and Tony furthered the conversation, they began discussing the hiring process. Tony asked, “What is the most valuable asset to your company and what is your greatest liability?” With this Jeff responded, “That’s easy. People are the most important asset.” For the greatest liability, Jeff had to think on this. He said, “I would think something like product failure would be our greatest liability.” Tony told Jeff that he doesn’t agree with him on either point and that it was actually a trick question. “The greatest asset a company has is the RIGHT people and the greatest liability is having the WRONG people,” Tony said. At the advice of Tony, Jeff said he would hire right. He had already received 20 qualified applications for three positions and would narrow it down to nine. From his prior conversations with Tony, he is taking his time with hiring and conducting two interviews with each candidate. Tony said this was good and that Jeff should schedule these at different times during the day to see how they are throughout the day. The two takeaways from this chapter were: n The most important asset in your company is having the RIGHT PEOPLE on your team. n Never lower your standards just to fill a position! You will pay for it later. —Shawn Daniel YPN Chair 2018-2019

Business Banking Relationship Manager, Commerce Bank

Thank you to our YPN program sponsor…

2018-2019 YPN EXECUTIVE COMMITTEE Shawn Daniel Chairman

Jennifer Little Co-Chairman

Ryan Melton Past Chairman

Joe Malin Hayley Sirmon Whitney Warren Dale Clark Alex Gandy Courtney Barnard Drew Kimble Sergio Rizo Ray Moore Heidi Smorstad

THANK YOU FOR RENEWING… Active Lifestyles Events, Inc. . . . . . . . . . . . . . . . . . . . . Aldi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . American Family Insuance - Pam Greninger . . . . . . . . . Anthem Blue Cross Blue Shield . . . . . . . . . . . . . . . . . . The Arc of the Ozarks . . . . . . . . . . . . . . . . . . . . . . . . . Bill’s Electric, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bishop & Hayes, P.C. . . . . . . . . . . . . . . . . . . . . . . . . . . Countryside in the City . . . . . . . . . . . . . . . . . . . . . . . Covert Electric Supply, Inc. . . . . . . . . . . . . . . . . . . . . . Creative Audio, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . Crowder College . . . . . . . . . . . . . . . . . . . . . . . . . . . . Empowered Living LLC . . . . . . . . . . . . . . . . . . . . . . . Family Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . Federal Protection, Inc. . . . . . . . . . . . . . . . . . . . . . . . . The Fireplace Shoppe . . . . . . . . . . . . . . . . . . . . . . . . Good Vibrations . . . . . . . . . . . . . . . . . . . . . . . . . . . . Higdon Florist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Irby Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jasper Products, LLC . . . . . . . . . . . . . . . . . . . . . . . . . Joplin Floor Designs . . . . . . . . . . . . . . . . . . . . . . . . . Joplin NALA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin Rental Center, LLC . . . . . . . . . . . . . . . . . . . . . . Joplin Venetian Blind, Inc. . . . . . . . . . . . . . . . . . . . . . . Kelly Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Legacy Farm and Lawn . . . . . . . . . . . . . . . . . . . . . . . Miss Daisy’s Attic . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2012 2011 2005 2016 2017 1992 2016 2008 1993 2004 1995 2013 2002 1999 2002 2007 2001 2016 2001 2000 2001 2008 1997 1993 2003 2016

Missouri Work Assistance, City of Springfield . . . . . . . . . Peregrine Corporation . . . . . . . . . . . . . . . . . . . . . . . . PIC, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reeves Tire & Automotive . . . . . . . . . . . . . . . . . . . . . . Simmons Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simpson Sheet Metal, Inc. . . . . . . . . . . . . . . . . . . . . . SNC Squared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sparks Autoworks . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Electronics Contracting . . . . . . . . . . . . . . . . . . . Tropicana Bar and Grill . . . . . . . . . . . . . . . . . . . . . . . . Turbine Engine Consultants, Inc. . . . . . . . . . . . . . . . . . Wild About Water! . . . . . . . . . . . . . . . . . . . . . . . . . . . Wildwood Ranch Development . . . . . . . . . . . . . . . . . WTI – Joplin Campus . . . . . . . . . . . . . . . . . . . . . . . . .

2013 2004 2016 1984 2004 1994 2004 2014 2002 2007 2005 2009 2005 2004

NOVEMBER 2018

BUSINESS OUTLOOK

BENEFITS OF HOSTING A CHAMBER EVENT

—•— Opportunity for company to showcase their business to approximately 150 Chamber Members. —•— Attendee list provided to host. —•— Opportunity to speak to attendees. —•— Company name recognition on:

JACC MORNING BREWS Hosting Opportunities Available July – December

JACC Monday and Wednesday memos emailed to more than 2,000 Chamber Members • Joplincc.com

—•— Company logo recognition on:

Quarterly event postcards mailed to approximately 1,600 Chamber Members. • Back Page of JACC monthly digital newsletter “Business Outlook” emailed to more than 3,000 Chamber Member representatives and area businesses. • Banner at event

BUSINESS AFTER HOURS Hosting Opportunities Available February | March | July

2019 months are going quick contact Reggie Powers | reggie@joplincc.com | 417.624.4150

BUSINESS OUTLOOK NOVEMBER 2018

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members. Please keep these and all Members in mind when looking for goods and services. SOUND ADVICE HEARING DOCTORS, LLC Audiologist 1531 West 32nd Street, Suite 208 Joplin, MO 64804 870.741.7868 www.soundadvicehearing.com Brandi Tomasich, Corporate Office Manager Sponsor: Reggie Powers, JACC JASPER COUNTY CASA (Court Appointed Special Advocates) Social Services/Advocacy 420 Grand Avenue, Suite 159B Joplin, MO 64801 417.680.3250 Sandy Slocum, Executive Director Sponsor: Betsy Kissell, Onin Staffing; Loni Smith, JACC BREANNA’S HOUSE CLEANING Cleaning Services – Residential P.O. Box 208 Webb City, MO 64870-0208 417.529.6133 Breanna Gibson, Owner Sponsor: Reggie Powers, JACC READY NETWORK/DUKART J Survival and Emergency Supplies 2401 East 32nd Street, Suite 10-304 Joplin, MO 64804 417.291.0581 www.readynetwork.com/dukartj Joseph Dukart, Independent Distributor Sponsor: Linda Dukart, Senegence/Endless Kiss STANLEY CONVERGENT SECURITY SOLUTIONS, INC. Security-Products, Systems, Burglar/Fire Alarms 407 North Niangua Drive Nixa, MO 65714 417.350.3200 www.stanleysecuritysolutions.com Carla Ruark, Senior Security Sales Consultant Sponsor: Reggie Powers, JACC

STORAGE STATION Storage Facilities 2101 South Schifferdecker Avenue Joplin, MO 64804 417.323.6764 www.storagestationjoplin.com Melissa Hogan, Owner 18 Sponsor: Jerrod Hogan, Anderson Engineering, Inc.

WELCOME NEW MEMBERS DC SPARKS CONSTRUCTION Construction Co-Home Builders, General Contractors/ Developers 17062 Harmon Road Fayetteville, AR 72704 479.365.2889 www.dcsparksconstruction.com Melody Sparks, Co-Owner Sponsor: Reggie Powers, JACC AMERICAN CAPITAL ROOFING Roofing 212 ½ West 5th Street, Suite 210 Joplin, MO 64801 918.729.3080 www.americancapitalroofing.com Shawn Laughlin, Owner Sponsor: J.D. Buckridge, Higher Vision Coaching.Training.Consulting FROM YOUR CLOSET Consignment Store 3502 Hackberry Lane Joplin, MO 64801 615.926.2830 www.fromyourcloset.com Jackie and Sergio Rizo, Owners Sponsor: Reggie Powers, JACC THE CURLY WILLOW Florists/Gift Shops 3126 Wisconsin Avenue Joplin, MO 64804 417.622.0316 Judy Killion, Owner Sponsor: Reggie Powers, JACC DUCOMMUN, INC. Electrical Cable/Wiring Manufacturing 1505 Maiden Lane Joplin, MO 64801 417.781.3200 www.ducommun.com Chonta Salts, HR Business Partner Sponsor: Reggie Powers, JACC MAC’S CINNAMON ROLLS Bakeries P.O. Box 431 Galena, KS 66739-0431 417.529.1194 Keith McDonald, Owner Sponsor: Loni Smith, JACC Invite your clients or vendors to join the Chamber. Contact Reggie Powers at 417.624.4150 or reggie@joplincc.com.

NOVEMBER 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK NOVEMBER 2018

NOVEMBER 1 12:00 pm YPN Networking 101 MSSU Billingsly Student Center NOVEMBER 2 7:30 am JACC Morning Brew Anderson Engineering NOVEMBER 4 1:00 pm YPN Gives Back to Ronald McDonald House Northpark Mall NOVEMBER 5 12:00 pm Business EXPO 2019 Committee Meeting (Brown Bag) JACC Office NOVEMBER 6 9:00 am Leads Group One Mercy Hospital Joplin NOVEMBER 7 8:00 am YPN Gives Back Workgroup Sami’s Family Restaurant 9:00 am Leads Group Three JACC Office 12:00 pm YPN HYPE Lunch Club 1201 NOVEMBER 12 3:45 pm YPN Brand Masters Workgroup Club 609

NOVEMBER 13 8:00 am YPN Professional Development Workgroup Joplin Avenue Coffee Company

NOVEMBER 13 12:00 pm YPN Connections Workgroup Joplin Avenue Coffee Company

CALENDAR OF EVENTS

4:00 pm Military Recruiting Meeting JACC Office NOVEMBER 14 8:00 am YPN Building Future Leaders Workgroup Panera Bread 9:00 am Leads Group Two JACC Office

NOVEMBER 22 Happy Thanksgiving! JACC Office Closed NOVEMBER 23 JACC Office Closed NOVEMBER 26 11:30 am Chamber Board of Directors JACC Office 3:45 pm YPN Brand Masters JACC Office

12:00 pm YPN HYPE Lunch Club 1201

NOVEMBER 27 4:00 pm YPN Community Impact Workgroup Club 609

NOVEMBER 15 11:00 am Cyber Awareness 360 Seminar Series Missouri Southern State University End Zone

NOVEMBER 28 9:00 am Leads Group Two JACC Office

NOVEMBER 19 11:00 am Leadership Joplin 2019 Steering Committee JACC Office NOVEMBER 20 9:00 am Leads Group One JACC Office NOVEMBER 21 9:00 am Leads Group Three JACC Office 12:00 pm YPN HYPE Lunch Club 1201

12:00 pm YPN HYPE Lunch Club 1201 NOVEMBER 30 11:30 am Holiday Open House JACC Office

Here are your top three reasons for attending our open house: 1 It will be memorable!

Granny Shaffer’s is catering!

You will be among good company and get to see your favorite Chamber staff!

MEMBER HOLIDAY EVENTS SATURDAY, NOVEMBER 3 The Curly Willow Open House: 10 am – 2 pm 3126 Wisconsin Avenue in Joplin The Wild Flower Open House: 9 am – 3 pm 1832 E. 32nd Street in Joplin

THURSDAY, NOVEMBER 8 17th Annual Gift of Light Gift of Love Tree Lighting, presented by Ronald McDonald House Activities start at 7 pm Northpark Mall in the Macy’s Women’s and Men’s Courtyard

FRIDAY, NOVEMBER 9 Sophie Open House: 11 am – 6 pm 531 S. Main Street in Joplin

SATURDAY, NOVEMBER 10 Sophie Open House: 11 am – 6 pm 531 S. Main Street in Joplin

WEDNESDAY, NOVEMBER 14 Annual Festival of Wreaths, presented by Crowder College Foundation Activities begin at 5:00 pm 601 Laclede Avenue in Neosho

FRIDAY, NOVEMBER 16 Higdon Florist Open House: 2 – 4 pm 201 E. 32nd Street in Joplin

SATURDAY, NOVEMBER 17 Joplin Cecil Floyd Annual Craft Show 9am – 4pm | Admission: $3 2201 W. 24th Street in Joplin

TUESDAY, NOVEMBER 20

SATURDAY, DECEMBER 1 Breakfast with Santa 8 – 10 am | Cost: $6 per person Joplin Memorial Hall 212 W. 8th Street in Joplin Movie in Memorial Hall Home Alone 4 pm | No Cost MSSU Music Department presents Seasonal Choral Flourish Directed by Dr. David Sharlow 7:30 pm | No Charge St. Peter the Apostle Catholic Church 812 S. Pearl Avenue in Joplin

MONDAY, DECEMBER 3 MSSU Tree Lighting 5:30 – 6:30 pm | No Charge MSSU Jazz Orchestra Holiday Concert 7:30 pm | No Charge Webster Hall’s Corley Auditorium

TUESDAY, DECEMBER 4 Joplin Freeman Christmas Parade 6 pm | Begins at 15th & Main Street to 3rd & Main

WEDNESDAY, DECEMBER 5 A Swingin Little Christmas presented by Joplin Little Theatre 7:30 pm | tickets available for purchase 3009 W. 1st Street in Joplin

THURSDAY, DECEMBER 6 A Swingin Little Christmas presented by Joplin Little Theatre 7:30 pm | tickets available for purchase 3009 W. 1st Street in Joplin

FRIDAY, DECEMBER 7 Sophie Holiday Open House: 11 am – 6 pm 531 S. Main Street in Joplin A Swingin Little Christmas presented by Joplin Little Theatre 7:30 pm | tickets available for purchase 3009 W. 1st Street in Joplin

Joplin City Hall Holiday Window Reveal & Spiva Park Tree Lighting Activities start at 6:00 pm | Lights are turned on at 6:30 pm No Charge

SATURDAY, DECEMBER 8

SATURDAY, NOVEMBER 24

George Washington Carver National Monument Open House 1 – 3 pm | No Cost 5646 Carver Road in Diamond

ShopSmall Saturday All Day

THURSDAY, NOVEMBER 29 – FRIDAY, DECEMBER 2 Ozark Christian College & Stained Glass Theatre Presents “A Christmas Carol” – The Musical Cost: $10 Adults | $5 Children 12 and under | $8 Groups of ten or more Ozark Christian College Chapel 1111 N. Main Street in Joplin

FRIDAY, NOVEMBER 30 JACC Holiday Open House 11:30 am – 1:30 pm | No Charge Membership is welcome to attend 320 E. 4th Street in Joplin MSSU Music Department presents Seasonal Choral Flourish Directed by Dr. David Sharlow 7:30 pm | No Charge St. Peter the Apostle Catholic Church 812 S. Pearl Avenue in Joplin

NOVEMBER 2018

BUSINESS OUTLOOK

Sophie Holiday Open House: 11 am – 6 pm 531 S. Main Street in Joplin

A Swingin Little Christmas presented by Joplin Little Theatre 7:30 pm | tickets available for purchase 3009 W. 1st Street in Joplin

SUNDAY, DECEMBER 9 MSSU Choral Society Concert 3:00 pm | No Cost St. Paul’s United Methodist Church 2423 W. 26th Street in Joplin A Swingin Little Christmas presented by Joplin Little Theatre 2:30 pm | tickets available for purchase 3009 W. 1st Street in Joplin

THURSDAY, DECEMBER 13 Connect2Culture presents The TEN Tenors “Home for the Holidays” 7:30 pm (doors open at 6:30 pm) | tickets available for purchase Joplin High School Performing Arts Center 2104 Indiana Avenue in Joplin

BUSINESS OUTLOOK NOVEMBER 2018 22

Welcome 2018-2019 Tomorrow’s Leaders Today Class The following 44 high school seniors have been selected to participate in this year’s Tomorrow’s Leaders Today program through the Joplin Area Chamber of Commerce. There were 61 applicants for this leadership program which guides students through various aspects of business and community leadership training. Tomorrow’s Leaders Today is now in its 25th year of introducing these future leaders to the community. The class was chosen based on their responses to written applications and personal interviews and references, and represent seven local area high schools. The Tomorrow’s Leaders Today program runs from November through April. This year’s TLT class will participate in their first session at the November 7 Opening Retreat and will hear presentations on professionalism and get to visit with several community leaders.

The Presenting Sponsors of the TLT Program are…

Ethan Brown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Maici Craig . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Katie Crider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Evie Cross . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Tatum Graham . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Spencer King . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Max Medley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carl Junction High School Lydia Rockers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carthage High School Emily Smith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carthage High School Jadayn Strickland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carthage High School Carrie Wallace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carthage High School James Calandro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Jaden Durling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Nathan Hardy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Bryce Jackson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Maddie Jones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Lainey Miller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School William Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Annie Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . College Heights Christian School Krusha Bhakta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Andrew Griesemer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Jessica Nguyen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Bennett Satterlee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Quinn Smith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Phoebe Watson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Joplin High School Tianna Carrillo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Johanna Damaso . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Claire Lowry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Mary Pham . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Madison Szell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Nathan Taylor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Medland Wallace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . McAuley Catholic High School Seoyoung Lexi Ahn . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Cyra Evans . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Grace Jacobs . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Richard Joseph, III . . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Shannon Tewari . . . . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Lane Wilson . . . . . . . . . . . . . . . . . . . . . . . . . . . Thomas Jefferson Independent Day School Trinity Dobbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School Sarah Farrar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School Reagan Morgan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School Abby Pace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School Jephte Perez . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School Sam Westhoven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webb City High School

NOVEMBER 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK NOVEMBER 2018

7 Skills That Are Hard To Learn But Pay Off Forever by TRAVIS BRADBERRY, Forbes.com Contributor

The act of learning is every bit as important as what you learn. Believing that you can improve yourself and do things in the future that are beyond your current possibilities is exciting and fulfilling. Still, your time is finite, and you should dedicate yourself to learning skills that will yield the greatest benefit. There are seven skills that I believe fit the bill because they never stop paying dividends. These are the skills that deliver the biggest payoff, both in terms of what they teach you and their tendency to keep the learning alive.

1. KNOWING WHEN TO SHUT UP.

Sure, it can feel so good to unload on somebody and let them know what you really think, but that good feeling is temporary. What happens the next day, the next week, or the next year? It’s human nature to want to prove that you’re right, but it’s rarely effective. In conflict, unchecked emotion makes you dig your heels in and fight the kind of battle that can leave you and the relationship severely damaged. When you read and respond to your emotions, you’re able to choose your battles wisely and only stand your ground when the time is right. The vast majority of the time, that means biting your tongue.

2. EMOTIONAL INTELLIGENCE (EQ).

EQ is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. EQ is your ability to recognize and understand emotions in yourself and others and your ability to use this awareness to manage your behavior and relationships. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack. It’s a powerful way to focus your energy in one direction, with tremendous results. TalentSmart tested EQ alongside 33 other important workplace skills and found that EQ is the strongest predictor of performance, explaining a full 58% of success in all types of jobs. Of all the people we’ve studied at work, we’ve found that 90% of top performers are also high in EQ. On the flip side, just 20% of bottom performers are high in EQ. You can be a top performer without EQ, but the chances are slim. Naturally, people with a high degree of EQ make more money, an average of $29,000 more per year than people with a low degree of emotional intelligence. The link between EQ and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary. Increasing your EQ won’t just pad your bank account, it’ll make you happier and less stressed as well.

3. TIME MANAGEMENT. 24

One of the biggest things that gets in the way of effective time management is the “tyranny of the urgent.”This refers to

the tendency of little things that have to be done right now to get in the way of what really matters. When you succumb to it, you spend so much time putting out fires that you never get any real work done. How many times have you left work at the end of the day, only to realize that you didn’t move the important things along even one inch? Learning to manage your time effectively frees you up to perform at your absolute highest level, and it does so every single day of your life.

4. LISTENING.

This one should be easy. If we’re not talking, we’re listening, right? Well, not exactly. A lot of times, we think we’re listening, but we’re actually planning what we’re going to say next. True listening means focusing solely on what the other person is saying. It’s about understanding, not rebuttal or input. Learning how to suspend judgment and focus on understanding the other person’s input is one of the most important skills you can develop. Listening is a bit like intelligence—most everyone thinks they’re above average (even though that’s impossible). A study at Wright State University surveyed more than 8,000 people from different verticals, and almost all rated themselves as listening as well as or better than their co-workers. We know intuitively that many of them were wrong. There’s so much talking happening at work that opportunities to listen abound. We talk to provide feedback, explain instructions, and communicate deadlines. Beyond the spoken words, there’s invaluable information to be deciphered through tone of voice, body language, and what isn’t said. In other words, failing to keep your ears (and eyes) open could leave you out of the game.

NOVEMBER 2018

BUSINESS OUTLOOK

5. SAYING “NO.”

Research conducted at the University of California, San Francisco, showed that the more difficulty that you have saying no, the more likely you are to experience stress, burnout, and even depression. Saying no is indeed a major challenge for many people. No is a powerful word that you should not be afraid to wield. When it’s time to say no, avoid phrases such as I don’t think I can or I’m not certain. Saying no to a new commitment honors your existing commitments and gives you the opportunity to successfully fulfill them. When you learn to say no, you free yourself from unnecessary constraints and free up your time and energy for the important things in life.

6. GETTING HIGH-QUALITY SLEEP.

We’ve always known that quality sleep is good for your brain, but recent research from the University of Rochester demonstrated exactly how so. The study found that when you sleep, your brain removes toxic proteins, which are byproducts of neural activity when you’re awake, from its neurons. The catch here is that your brain can only adequately remove these toxic proteins when you have sufficient quality sleep. When you don’t get high-quality deep sleep, the toxic proteins remain in your brain cells, wreaking havoc and ultimately impairing your ability to think—something no amount of caffeine can fix. This slows your ability to process information and solve problems, kills your creativity, and increases your emotional reactivity. Learning to get high-quality sleep on a regular basis is a difficult skill to master, but it pays massive dividends the next day.

7. STAYING POSITIVE.

We’ve all received the well-meaning advice to “stay positive.” The greater the challenge, the more this glass-half-full wisdom can come across as Pollyannaish and unrealistic. It’s hard to find the motivation to focus on the positive when positivity seems like nothing more than wishful thinking. The real obstacle to positivity is that our brains are hard-wired to look for and focus on threats. This survival mechanism served humankind well, back when we were hunters and gatherers and living each day with the very real threat of being killed by someone or something in our immediate surroundings. That was eons ago. Today, this mechanism breeds pessimism and negativity through the mind’s tendency to wander until it finds a threat. These “threats” magnify the perceived likelihood that things are going—and/or are going to go— poorly. When the threat is real and lurking in the bushes down the path, this mechanism serves you well. When the threat is imagined and you spend two months convinced that the project you’re working on is going to flop, this mechanism leaves you with a soured view of reality that wreaks havoc in your life. Maintaining positivity is a daily challenge that requires focus and attention. You must be intentional about staying positive if you’re going to overcome the brain’s tendency to focus on threats.

BRINGING IT ALL TOGETHER

Research shows that lifelong learning pays dividends beyond the skills you acquire. Never stop learning. 25

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