Business Outlook January 2018 by Joplin Area Chamber of Commerce

BUSINESS OUTLOOK M

JANUARY 2018 PRESIDENT’S MESSAGE The Next 100 Years PAGE 3

BUSINESS EXPO 2018 INFORMATION PAGE 5

PLANNING FOR A PROFITABLE YEAR PAGE 7

WAYS TO KEEP POLITICALLY INFORMED PAGE 8

OUR MEMBERS ANNOUNCE PAGE 12

…more awards, announcements and opportunities inside! N E W S L E T T E R

P R E S E N T E D

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5 LEVEL SPONSORS S T A R

BOARD OF DIRECTORS 2017-2018 EXECUTIVE COMMITTEE

Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Karen Plott . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Lori Scott Dreiling . . . . . . . . . . . . . . . . . . . . Vice Chairman Economic/Workforce Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS Gina Atteberry Michael Beatty Todd Chenault Jeremy Drinkwitz Donovan Edwards

David Glenn Jacqueline Hackett Holly Hukill Dr. Alan Marble Kelli Perigo

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Mike Gray Dr. Brad Hodson Ryan Melton

Dr. Jennifer Methvin Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Michael Seibert

CHAMBER STAFF EXECUTIVE

Rob Oâ&#x20AC;&#x2122;Brian, CEcD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . President Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice President Mark Turnbull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chief Operating Officer Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE

Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . Accounting Manager

COMMUNICATIONS

Kirstie Smith . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications Director

MEMBER SERVICES

Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . Member Events Producer Jim Kesler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

PARTNERSHIP PLATINUM LEVEL

City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

DIRECTOR LEVEL

ECONOMIC & WORKFORCE DEVELOPMENT

Kevin Welch . . . . . . . . . . . . . . . . . . . . . . . . . . . . Director of Business Attraction Brian Kelly . . . . . . . . . . . . . Director of Entrepreneurship & Technology Strategies

ADMINISTRATIVE SUPPORT

Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Stanley

PRESIDENT’S MESSAGE The Next 100 Years Happy 2018! I hope the holiday season was wonderful for everyone. We appreciate all of you (200+) who came out for our Member Appreciation and final 100th Anniversary event during the holidays. It was great to see so many Chamber members, but also just to hear the great buzz as people talked about what a good year 2017 was and the excitement about the new year. So, it’s back to work as 2018 is really here. In the past few weeks we have been wrapping up our Reaccreditation process. We do this every five years and it’s an opportunity for our staff and volunteer committees to look at every aspect of your ROB O’BRIAN Chamber of Commerce. We talk about the physical plant and programs, and about operations and PRESIDENT finance and we talk abut the businesses and communities we serve. It‘s a good review and also a good chance to look ahead so we continue to serve you, our members, and our city and region well. Part of my task for Reaccreditation was to do the “environmental scan.” That’s the section title anyway, but it’s really the overview of demographics, business climate, transportation and education along with so much more. It is also a peek at what your Chamber and, in fact, all of us should be looking at for the future. But how far out can we really look? I started thinking about the Chamber’s first 100 years. The Chamber started in October, 1917, just six months after our country entered the First World War. The area economy was booming with mining for lead and zinc and explosives production was at an all time high. Manufacturing was going strong; retail was growing and more railroads were serving Union Depot. Despite the pretty quick adoption of automobiles, true horse power was still around and a trip from Joplin to Carthage was a day’s trip for most people. But the seeds of the Interstate system that would benefit this region were already being planted by the Joplin Road District’s construction of the first-ever concrete state highway between Webb City and the Kansas line. And the people of Joplin were laying the foundation, literally, for better education for their children with construction of a modern new high school at 8th and Wall Streets, which would open in January, 1918. Altogether, while everyone wanted a quick end to the war, the future looked bright and it would continue that way for over a decade. Then came the Great Depression, a depression that would last until the Second World War and another round of booming economy. I could go on but the point is that in 1917 our predecessors could not foresee the Depression. But if you asked them what Joplin would be like in 2017, they would have said they hoped it would be a growing, prospering city with opportunities for their grandchildren and their children and they would do their part to lay that foundation. Despite the ups and downs of 100 years, they were right. So this year of 2018 begins the second 100 years for your Chamber. At least we hope and believe there is another 100 years but today we only can see so far down the road. But what we can see is exciting. The Connect2Culture group is working hard on creating a new performance and arts center on 7th Street in front of Memorial Hall. They aren’t ignoring the “memorial” part of Memorial Hall, but finding ways to tie in the recognition of those in our community who have lost their lives serving our country. Missouri Southern is returning to its roots downtown with its planned reuse of the Library building at 4th and Main, right in the heart of the City. This project will also add momentum back to the efforts to create more housing downtown. Your Chamber’s own Advanced Technology and Training Center that opened this year brings more space for small firms downtown and training opportunities for people throughout the area. These three projects together are adding momentum to downtown and will, I believe, make Joplin even more attractive for people who want a good place with good jobs to call home. I could add even more to the positives, because they are out there in so many areas, but we also see challenges. To me, the big challenge is in education and training. In our “scan” of demographics in the last five years it is clear we still have work to do on encouraging education opportunities to those already in the workforce and those yet to enter. With the future being driven by technology in medical, manufacturing, transportation, and in fact every sector, we still are not getting the message across. We don’t have enough of our residents getting posthigh school training at any level when compared to the state and nation. Because of the lack of education and training, many of our residents cannot qualify for jobs available today let alone tomorrow. They suffer by being on welfare and our businesses suffer because there are not enough skilled workers to fill the needs. We work on that, but it will take more effort by all of us to tackle the issue. We should make it a key goal in 2018 to work on workforce. As business people we need to engage for better schools and connecting students to what education means. We need to give our existing employees better training to do their jobs today and take the next step as technology changes. We need to find better ways to support people and their families to step them from welfare to work. We have lots of things we are doing to make Joplin a great place today. I believe and I think all of you believe that Joplin will be a wonderful community 100 years from now if we keep building a strong foundation today. That foundation begins, as it did 100 years ago this month with the opening of what became Memorial High, with good education and training that meets the needs of today, tomorrow and the next century.

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BUSINESS OUTLOOK JANUARY 2018

KIRSTIE SMITH,

Thank You and Best Wishes

In mid-2005 Kirstie Smith joined the Chamber, bringing her expertise gained in the medical sector to serving business and community endeavors. In that newly-created first full-time communications position, she ran with the opportunity to bring the Chamber’s message about its events, activities and positions to members and the broader community. She also helped shape our economic development communications, particularly with outreach about our community and region, to national and international businesses. Kirstie led the charge on a number of campaigns to get out the vote on key community-building issues on which the Chamber took a position—such as sales taxes for park improvements and local transportation improvements, as well as statewide transportation issues. However, Kirstie best showed the depth of her experience and talents post-tornado in communicating Joplin’s story and, more importantly, spotlighting the can-do attitude of our citizens during the city’s rebuilding, while showcasing the bright future we all believed could be achieved. She was the “face” of the Chamber and of Joplin to national and international news media. Now, she is headed to Community Support Services, again taking the lead on giving that organization its first full-time communications and marketing representative. In doing so she will continue to make the most of her passion for serving this community. We are grateful for the twelve years Kirstie spent with us and the many things she did for our Chamber and its efforts. Please join us in wishing her continued success at CSS.

BUSINESS EXPO INFORMATION PARKING/SHUTTLE SERVICE – many options

SPECIAL THANKS TO 2018 BUSINESS EXPO COMMITTEE Reggie Powers Top Seal Packaging EXPO COMMITTEE CHAIR Stormi Nordstrom Independent Living Center EXPO COMMITTEE CO-CHAIR

n Downstream shuttles will be available and will run from any of the parking lots to the front entrance (valet area) both days. n EXPO shuttles - Throughout both days at EXPO, complimentary shuttles will run from the designated EXPO parking lot to the front entrance (valet area). n EXPO shuttles will run 30 minutes past the close of the show each evening and will pick you up at the front entrance (valet area). n If you want to park and walk into the venue, you are welcome to park in any of the parking lots. n Complimentary Valet service is available.

REGISTRATION AREA

n Main floor behind the fireplace n Pick up your EXPO map n Get your nametag and be registered for the trip n Get a stamp for re-admittance

PEOPLE’S CHOICE AWARD! Tuesday, January 23

Voting forms will be available all day long. One lucky exhibitor will win a free booth for 2019. Everyone will get the chance to vote – exhibitors and incoming guests. Forms can be turned in to the JACC booth by 7:30 p.m. Please VOTE for your FAVORITE booth. Winner will be announced Wednesday.

VOLUNTEER We would love to have your help. Contact Ginger LaMar or Stephanie McGrew to volunteer during Business EXPO. glamar@joplincc.com or smcgrew@joplincc.com

Planning for a Profitable Year by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

Ralph Waldo Emerson said, “This time, like all times, is a very good one, if we but know what to do with it.” An exciting new year has arrived, filled with many wishful thoughts for prosperous days ahead. Now is the time to plan for a profitable year. In our chaotic world of business, trying to be an effective leader can be somewhat challenging. We talk about trying to be more productive and meet the needs of our customers, but unless we plan, we can end up wasting a great deal of time and not accomplish much of anything. A plethora of business systems and tools are available to help you plan. However, until you can accurately decide what type of business model design you want to use for your organization, you can have a difficult time successfully executing your plan. Business Model Canvas, a strategic management and lean system developed by Strategyzer, allows you to develop a plan by examining a company’s key performance drivers. Through this system, firms learn to understand the economic value of their services, products, and technology, which enables them to generate revenue and be profitable. According to the Business Model Canvas, the “9 key performance drivers” of an organization include:

JANUARY 2018

BUSINESS OUTLOOK

1. CUSTOMER SEGMENTS: Who are the customers and what do they think about your business and its products? 2. VALUE PROPOSITIONS: How does the business solve its customer problems and satisfy their needs by the products/ services it sells? 3. CHANNELS: How does the company communicate, sell and deliver their propositions? 4. CUSTOMER RELATIONSHIPS: How do you establish and maintain relationships with your customers? 5. REVENUE STREAMS: How does the firm earn revenue from the value propositions? 6. KEY ACTIVITIES: What uniquely strategic things does the business do to deliver its proposition and meet the customer needs? 7. KEY RESOURCES: What unique strategic assets must the business have to compete? 8. KEY PARTNERSHIPS: What can the company outsource to others so it can focus on its key activities? 9. COST STRUCTURE: What are the major costs your business must pay out and how are these outlays linked to your revenue? Initially, a company should work on developing The Value Proposition Canvas for their company. This is the first step in developing the Business Model Canvas. Analyzing customer wants and needs can enable your firm to produce and sell services and products that will satisfy your customers. The Value Proposition Canvas provides you with a continuous process in which you can continue to survey their wants and needs and consistently stay relevant to your customers. This tool can help you increase your profitability by providing value to your customers and to your firm. As the quality management expert W. Edwards Deming said, “Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.”

THE VALUE PROPOSITION CANVAS A business model is the foundation upon which an organization’s strategy is constructed. In our dynamic economy, companies must review their business model on a regular basis to maximize their performance and increase their profits. The Value Proposition Canvas is a tool to analyze a company and to more clearly understand their customers, create better products, and grow businesses.

Date: January 12 (Friday), 1:30 - 3:00 pm n Location: Room 108 Plaster Hall, MSSU n Cost: $29 7

BUSINESS OUTLOOK JANUARY 2018

HHHHHHHHHHHHH ELECTIONS & LEGISLATIVE UPDATES

BillTrack 50 Widget

Your Chamber strives to keep you informed about elections and to help you keep track of legislation important to our region and allows you to easily see what is happening in state and federal politics. Our BillTrack 50 widget below highlights the legislation we think is of interest to our members and small business. Are you looking for legislation not featured on the website widget? Just create a free account on BillTrack50.com and you’ll be able to search for bills covering any topic that interests you. To see the widget, go to Joplincc.com/government-andregulations/

The Missouri Chamber has recently released its 2018 Legislative Agenda. It can be viewed and downloaded at mochamber.com/wp-content/uploads/2017/11/LA2018book.pdf

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RIBBON CUTTINGS

BUSINESS OUTLOOK

PRESENTED BY…

God’s Resort 408 West 14th Street Jay St. Clair, Executive Director New home dedication

Eyemart Express 1602 South Range Line Road Arlen Miller, Director New member, new business

Patterson Latimer Jones Brannon Denham 303 South Main Street Kyle Denham, Partner 45 year anniversary FirstTrust Home Loans 1702 South Range Line Road, Suite 3 Cale Ritter, Branch Manager New member, new business

G.L. Hunt Exteriors, LLC 729 South Range Line Road Chris Kuykendall, Owner One year anniversary

Ramah Convenient Care and Imaging Center 2613 South Main Street Dr. Ali, Owner Grand opening

BUSINESS OUTLOOK JANUARY 2018

TOMORROW’S LEADERS TODAY – Government and Law Session Thank you to our session sponsor…

And our program sponsors…

Special thanks to… Mayor Mike Seibert, Representative Charlie Davis, Representative Bill White, The Honorable Daniel Scott, Theresa Kenney, Shawn Dodson, Charles Genisio, Mitchell Cross, Adam New, Clay Collard, Dr. Kerry Sachetta

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BUSINESS OUTLOOK JANUARY 2018

The annual Martin Luther King Jr. Celebration Breakfast and Day of Service will be held Monday, January 15, at Missouri Southern State University. Breakfast will be from 8 to 9:30 a.m. in the Billingsly Student Center Ballroom. Doors open at 7:30 a.m. The theme is “Stay Focused, Stay Committed … The Pathway to Justice.” The guest speaker will be Lyle Foster, assistant professor of sociology at Missouri State University. The cost for the breakfast is $10 per person, and free for Missouri Southern students and children under age 5. Reservations for tickets should be submitted online at www.mssu.edu/mlk or purchased at the Campus Ticket office by 5 p.m. on Wednesday, January 10. Following the breakfast, the annual Day of Service is planned for 10 a.m. to noon and 1 to 3 p.m. Participants can select from a list of non-profits in need of service viewable at www.mssu.edu/mlk. A lead gift that will support funding of the Joplin Arts & Entertainment Center in downtown Joplin was announced December 14 at George A. Spiva Center for the Arts. Harry M. Cornell, Jr. has committed the lead gift of $5 million to support funding of the Arts and Entertainment Center in downtown Joplin. This is the first major gift to be announced by Connect2Culture and George A. Spiva Center for the Arts for funding of the proposed $14 - $16 million project. The $5 million donation provides a naming opportunity for the entire Center which will be announced at a later date, and kicks off the project’s capital campaign. Mr. Cornell has also committed to provide some ongoing funding over the next 15 years to support sustainability of the project.

Orthopaedic Specialists of the Four States (Ortho Four States) — the Four State Area’s largest and most comprehensive neck-to-toe orthopedic, spine, sports medicine, physical therapy, aquatic rehabilitation and interventional pain management care group and facility — announced it is standing up for patients 12 suffering from spinal and joint conditions, and neck

OUR MEMBERS ANNOUNCE PRESENTED BY…

and back pain, with the acquisition of the only upright weight-bearing MRI in the region. Ortho Four States’ new G-scan Brio sitting-and-standing upright weightbearing MRI by Esaote will be used in conjunction with its existing high-definition supine MRI, which is the largest MRI enclosure available, accommodating more than 500 pounds. Mercy Hospital Joplin was named the only Top General Hospital in Missouri by The Leapfrog Group, highlighting its nationally recognized achievements in patient safety and quality. The Leapfrog Top Hospital award is widely acknowledged as one of the most competitive honors American hospitals can receive. The Top Hospital designation is awarded by The Leapfrog Group, an independent hospital watchdog organization. Freeman Health System was named a Top Teaching Hospital by the Leapfrog Group, an independent hospital watchdog organization. Freeman is one of two hospitals in Missouri and 36 nationally to receive this honor. The physician training program at Freeman has provided medical students and resident doctors the opportunity to study with some of the most knowledgeable and dedicated physicians in the country for more than 40 years. Freeman offers graduate medical education training in four residency programs – Emergency Medicine, Ear, Nose and Throat, Internal Medicine and Psychiatry. Dads, also known as “Prince Charmings,” are invited to escort their daughter to this year’s “Princess Date Night” at the Titanic Museum Attraction in Branson, MO. Your little “princess” will experience a night filled with special memories as the two of you explore the wonders of the

ship together. “Princess Date Night” includes ship’s tour, yummy dessert & drink, plus a Titanic flashlight to guide your way, and a personal keepsake photo to remind you of a Daddy-Daughter night aboard Titanic. Princesses and Prince Charming Dads are encouraged to appear in royal attire befitting the occasion. Photo opportunities will be available to capture your magical moments. Titanic’s Daddy-Daughter “Princess Date Night” is designed to nurture the bond between dads and daughters to create a memorable evening. To reserve your tickets, please call 800-381-7670. Reservations required - space is limited - no tickets sold at the door. Winners have been announced for the 21st annual Southern Media Showcase, held Thursday, December 7, at Missouri Southern State University. The awards recognize outstanding work in print and video projects by area high-school students. More than 450 print and video entries were received this year from students in Southwest Missouri and Southeast Kansas. The event included a guest presentation by Missouri Southern alum Phil Cross, an Emmy-winning investigative television reporter from Oklahoma City. Southern Media Showcase is sponsored by the Missouri Southern Department of Communication, with faculty, staff and students working together to stage the event. A full list of winners is available at www.mssu.edu. Mark your calendars now for the 17th Annual Joplin Rotary Golf Scramble, benefitting the Community Clinic of Southwest Missouri, scheduled for Thursday, May 3, 2018. Contact Lori Smith with Wells Fargo Advisors at 624-0600 for sponsorship opportunities or to golf. The Joplin City Council has approved an agreement for the Missouri Southern Foundation to acquire the former Joplin Public Library building at 300 South Main Street. Per the agreement, the Foundation has

six years to raise the funds necessary to renovate the facility and make it ready for transfer to the University. An adjacent parking lot on Third Street is also included in the deal. The next step will be to kick off a $10 million fundraising campaign to bring the project to fruition. The former library building was built in 1980 on the site where the historic Connor Hotel once stood. A new library was opened at 1901 East 20th Street in June.

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Active Lifestyle Events (ALE), a 501(c)3 organization, presented grant checks to four community organizations on December 5. Recipients were the Joplin Family YMCA in the amount of $2000, Teen Challenge in the amount of $1000, Glory Field Ministries in the amount of $2500, and the Boys and Girls Club of Southwest Missouri in the amount of $1059.88. These organizations and their projects were selected from a pool of applicants based on their alignment with ALE’s mission of promoting healthy, active lifestyles in Joplin and surrounding communities. ALE’s primary event is the Joplin Memorial Half Marathon that takes place each May to honor the 161 people lost in the Joplin tornado. The City of Joplin wants you to be aware of the new shared lane markings on Main Street. A shared lane marking - or “sharrow” - is a road marking used to indicate a shared lane environment for bicycles and automobiles. This is not a marking to indicate a bikeexclusive lane, but one that reminds drivers that the lane is shared by both cars and bikes. In the state of Missouri, cyclists have the same rights and responsibilities as motorists and may use the full road lane. This new signage along Main Street is to alert drivers that bicyclists may be present on the road. As always, citizens should drive attentively and safely as the City continues to build multi-modal transportation options in Joplin. For more details about sharing the road, check out the Missouri Bike Federation’s summary here: http://mobikefed.org/ si…/default/files/biketips_bikelaws.pdf.

Please submit your “Our Members Announce” items by the tenth of the month to info@joplincc.com. 13

BUSINESS OUTLOOK JANUARY 2018

JANUARY 1 Happy New Year Office Closed JANUARY 3 8:00 am YPN Gives Back Workgroup Commerce Bank 9:00 am Leads Group 3 Adelmo Family Care JANUARY 8 12:00 pm Business EXPO Committee Downstream Casino 12:00 pm Leadership Joplin Steering Committee JACC JANUARY 9 8:00 am YPN Building Future Leaders Workgroup Panera Bread 12:00 pm Cyber Aware Group Ye Olde Kings Pizza 12:00 pm YPN Professional Development JACC Office 4:00 pm Military Recruitment JACC Office JANUARY 10 8:00 am Tomorrow’s Leaders Today JACC Office

JANUARY 10 9:00 am Leads Group 2 JACC Office 4:00 pm Ribbon Cutting Disaster Clean JANUARY 11 10:00 am Ribbon Cutting H & R Block (32nd Street) 4:00 pm Ribbon Cutting Mercy Hospital Ronald McDonald Family Room JANUARY 12 9:00 am Ribbon Cutting Sam’s Club #6415 10:00 am Ribbon Cutting H & R Block (7th Street) 4:00 pm YPN Gives Back Boys and Girls Club JANUARY 16 9:00 am Leads Group One Joplin Workshops JANUARY 17 9:00 am Leads Group 3 JACC Office JANUARY 18 3:00-5:00 pm Leadership Joplin Welcome Mixer Joplin Avenue Coffee

CALENDAR OF EVENTS JANUARY 18 5:30 pm YPN Membership Drive JACC Office JANUARY 22 11:45 am Chamber Board of Directors JACC Office JANUARY 23 12:00 pm Business EXPO 2018 (business community only) Downstream Casino Resort Grand Pavilion 4:30 pm Red Carpet Premier After Hours Downstream Casino Resort Grand Pavilion JANUARY 24 10:00 am Business EXPO 2018 (open to public) Downstream Casino Resort Grand Pavilion JANUARY 26 8:00 am YPN Executive Committee JACC Office JANUARY 30 1:00 pm YPN/SLA Leadership Development, part 1 MSSU

IT’S NOT TOO LATE!

SAVE THE DATE We’re still accepting items for Business EXPO Silent Auction

Would you like more exposure for your business? Donate an item to the Business EXPO silent auction on January 23 to be seen by 2500 people! We are looking for items of all sizes and values! Proceeds from the auction benefit the Chamber’s education and leadership programs at the Chamber. Please email stephanie@joplincc.com if you would like to donate an item.

May 4, 2018 Coming to Joplin! More details to follow

THANK YOU FOR RENEWING… AAA Auto Club of Missouri . . . . . . . . . . . . . . . . . . . . . 1993

Murphy Business & Financial . . . . . . . . . . . . . . . . . . . . 2015

Active Lifestyle Events, Inc. . . . . . . . . . . . . . . . . . . . . . 2012

New Horizons Realty . . . . . . . . . . . . . . . . . . . . . . . . . 2013

Arvada Technologies, Inc. . . . . . . . . . . . . . . . . . . . . . . 2012

Office Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016

Big Brothers Big Sisters of Jasper and Newton Counties . 2017

Pioneer Warehouse & Logistics, Inc. . . . . . . . . . . . . . . . 2009

Briarbrook Golf Course . . . . . . . . . . . . . . . . . . . . . . . . 2016

Protein Solutions, LLC . . . . . . . . . . . . . . . . . . . . . . . . 2008

Cell Phone Medics . . . . . . . . . . . . . . . . . . . . . . . . . . . 2009

Sherwin-Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 1993

Charlotte’s Angels Home Care . . . . . . . . . . . . . . . . . . . 2015

Sign Designs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1992

Communities of Wildwood Ranch . . . . . . . . . . . . . . . . 2015

Sleep Inn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2000

Crabby’s Seafood Bar & Grill . . . . . . . . . . . . . . . . . . . . 2015

Southwest Missouri Lodging Association . . . . . . . . . . . 2010

G.L. Hunt Exteriors, LLC . . . . . . . . . . . . . . . . . . . . . . . 2016

Storm Stanley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014

Hickam Insurance & Financial Services . . . . . . . . . . . . . 2016

Teleperformance USA . . . . . . . . . . . . . . . . . . . . . . . . 2015

KJPX-TV, Retro TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 1999

U.S. Cellular - Premier Locations . . . . . . . . . . . . . . . . . . 2014

Missouri American Water Company . . . . . . . . . . . . . . . 1966

Wiilder’s Steakhouse/Wilder’s Event Center . . . . . . . . . . 1987

MJ Surveying, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 2013

Yorktown Properties . . . . . . . . . . . . . . . . . . . . . . . . . 1992

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BUSINESS OUTLOOK

WELCOME NEW MEMBERS

JANUARY 2018

Awaken Nutrition

Jordan CPA Services

Sofia Hurley, Avon Representative

Nutritional Systems 216 West 2nd Street Joplin, MO 64801 918.323.2120 Bridget Simmons, Co-Owner Sponsor: Jim Kesler, JACC

Accounting Services 221 West 4th Street Carthage, MO 64836 417.310.9287 www.jordancpaservices.com Andrew Jordan, CPA, Owner Sponsor: Jim Kesler, JACC

Cosmetics/Beauty Supplies 2 Pine Hill Road Pineville, MO 64856 417.456.8215 www.youravon.com/sofiahurley Sofia Hurley, Owner/Representative Sponsor: Jim Kesler, JACC

MRM Agency, Inc.

Joplin Regional Community Foundation

American National Insurance – The Gullett Agency, LLC Insurance 407 South Pennsylvania Avenue, Suite 202 Joplin, MO 64801 417.553.9200 Ragan Gullett, Owner Sponsor: Brian Kelly, JACC

Ghetto Tacos Food Truck/Caterers 4582 East 7th Street Joplin, MO 64801 417.438.4592 Marcos Renteria, Owner Sponsor: Jim Kesler, JACC

Insurance 2526 Annie Baxter Avenue Joplin, MO 64804 269.339.4487 www.mrmagency.com Melissa Skiendziel, President Sponsor: Morris Glaze, Standard Transportation Services, Inc.; Jim Kesler, JACC

5 Star Moving Moving & Storage 9182 Elm Drive Joplin, MO 64804 417.529.3883 www.5starmovingjoplin.com Jeannie Wray, Owner Sponsor: Jim Kesler, JACC

Non-Profit Organization P.O. Box 471 Joplin, MO 64802-0471 417.439.7328 www.cfozarks.org Pete Ramsour, Foundation Coordinator Sponsor: Rob O’Brian, JACC The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members. Please keep these and all Members in mind when looking for goods and services. Invite your clients or vendors to join the Chamber. Contact Jim Kesler at 417.624.4150 or jim@joplincc.com.

JACC VALUES OUR MEMBERS ~~~~~~~~~~~~~~ Knowing our members. Quality in everything we do. Unite to influence through public policy. Progress through partnerships. Leading by example. Results through consensus. Strategize for innovation and skilled workforce. Commitment to discussion and debate of community challenges. Respect and appreciation for our members and employees. ~~~~~~~~~~~~~~ It’s time to connect with your JOPLIN CHAMBER and get engaged Call Ginger 417.624.4150 or glamar@joplincc.com 16

JANUARY 2018

BUSINESS OUTLOOK

BUSINESS OUTLOOK JANUARY 2018

JANUARY WORKSHOPS QuickBooks Desktop: Utilization, Tips, and Tricks This training will be a demonstration of QuickBooks and how to best utilize the program and its features. Date: January 10 (Wednesday), 1:30pm- 4:30pm Location: Plaster Hall, MSSU. (Yellow signs at Entrance will list room information) Cost: $79

Starting a Small Business: The First Steps Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual. Date: January 11 (Thursday), 1:30pm- 4:30pm Location: Plaster Hall, MSSU. (Yellow signs at Entrance will list room information) Cost: $29 per business (up to 2 attendees)

The Value Proposition Canvas A business model is the foundation upon which an organization’s strategy is constructed. In our dynamic economy, companies must review their business model on a regular basis to maximize their performance and increase their profits. The Value Proposition Canvas is a tool to analyze a company and to more clearly understand their customers, create better products, and grow businesses. Date: January 12 (Friday), 1:30 - 3:00 pm Location: Plaster Hall, MSSU. (Yellow signs at Entrance will list room information) Cost: $29

Listening to Your Business This extremely hands-on interactive training event will help you identify where your business is at today and develop your vision for where you want your business to be in three years. Special attention is placed on: Management, Marketing, Finance, Technology, and Operations. Participants will leave this training with a better understanding of what needs to be done now in order to reach their three year goals. A participant workbook will be provided. Date: January 19 (Friday), 1:30 p.m. - 4:30 p.m. Location: Plaster Hall, MSSU. (Yellow signs at Entrance will list room information) Cost: $49 per person

Increasing Profitability Through Data Analysis using BizMiner

BizMiner is an analytical database that provides industry financial reports for over 30,000 banking professionals; hundreds of accounting, valuation, CRE and consulting firms; and universities. The database provides industry financial ratios, balance sheet data, and detailed profit and loss statements, and industry market statistics. Participants will learn key elements of comparing their current financial data or their proposed start-up business financial projections with industry standard financial data of firms in similar industries. Individual reports are available for each state. Date: January 26 (Friday), 3:00- 4:00pm Location: Plaster Hall, MSSU. (Yellow signs at Entrance will list room information) Cost: No cost

JANUARY 2018

BUSINESS OUTLOOK

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Happy New Year! We will resume our

Brew g in n r o M JACC

first friday coffee in February!

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERSâ&#x20AC;¦