Business Outlook April 2018

BUSINESS OUTLOOK M

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APRIL 2018 PRESIDENT’S MESSAGE PAGE 3

5-STAR ACCREDITATION awarded to jacc PAGE 4

101st ANNUAL BANQUET APRIL 26

…more awards, announcements and opportunities inside!

N E W S L E T T E R

P R E S E N T E D

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5 LEVEL SPONSORS

BOARD OF DIRECTORS 2018-2019 EXECUTIVE COMMITTEE Brandon Davis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chairman Elect of the Board Clive Veri . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Past Chairman of the Board Jerrod Hogan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Treasurer Louise Secker . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vice Chairman Membership/ Community Development Services Brent Baker . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Membership/ Community Development Services Betsy Kissel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Co-Vice Chairman Economic/ Workforce Development Services

DIRECTORS

Gina Atteberry Jacqueline Hackett Michael Beatty Holly Hukill Todd Chenault Mark Johnson Jeremy Drinkwitz Dr. Alan Marble Donovan Edwards Kelli Perigo Rick Grise Karen Plott

PARTNERSHIP

S T A R

EX-OFFICIO DIRECTORS Sam Anselm John Bartosh Shawn Daniel Mike Gray Dr. Brad Hodson

Dr. Jennifer Methvin Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Michael Seibert

CHAMBER STAFF EXECUTIVE Mark Turnbull . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chief Operating Officer Tonya Sprenkle . . . . . . . . . . . . . . . . . . . . . . Chief Financial Officer/Vice President Lisa Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Assistant

FINANCE Samantha Doubledee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finance Manager

MEMBER SERVICES Ginger LaMar, IOM . . . . . . . . . . . . . Director of Member Services & Development Stephanie McGrew . . . . . . . . . . . . . . . . . . . . . . . . . . . Member Events Producer Jim Kesler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Membership Sales Strategist

ECONOMIC & WORKFORCE DEVELOPMENT Rob O’Brian, CEcD . . . . . . . . . . . . . . . . . . . . Economic Development Consultant Kevin Welch . . . . . . . . . . . . . . . . . . . Director of Business Attraction & Retention Brian Kelly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Workforce Manager Loni Smith . . . . . . . . . . . . . . . . . . . . . . . . Director of Small Business Incubation

PLATINUM LEVEL City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX SNC Squared Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

ADMINISTRATIVE SUPPORT Lea Schroer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Administrative Assistant Jan Newman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Program Support Assistant

FIND US AT:

Joplin Area Chamber of Commerce 320 E. 4th Street, Joplin, MO 64801 (P) 417.624.4150 (F) 417.624.4303

www.joplincc.com /joplinchamber /joplinchamber

DIRECTOR LEVEL CABLEONE Business Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Cloud Marketing

PRESIDENT’S MESSAGE The Last One To you great Chamber members, it is with very mixed emotions that I write this, my last monthly message to you. A couple of weeks ago I officially gave my retirement letter to the leadership of the Chamber Board of Directors. Board leadership and I have been in discussion for several months about my retiring in mid2019 and the transition to ensure we continue the continuity of this great staff and organization. However, another opportunity came up which accelerated that timeframe and which I have chosen to pursue with the complete backing and encouragement of the Board. I will remain as a consultant to the Chamber on ROB O’BRIAN economic development and related activities, along with assisting in the search for a new president, through the end of this year.

ECONOMIC DEVELOPMENT Since March 5, 1995 I have held the position of President and believe that the Chamber and our CONSULTANT community which my family and I have deeply come to love have benefitted from my efforts and that of our marvelous team over the years.

Throughout my tenure, I have had the benefit of a Board of Directors that collectively and individually believe in the mission of the Chamber. I thank all of those members who currently serve on the Board for your guidance and support. My thanks also go to all of those people who have served on the Chamber Board during my tenure. We have had an amazing group of people who love this organization and have ensured it continues to serve all members.

I have had the honor and privilege of working with great Chamber staff members. Our Chamber has been blessed with people who believe in the organization and have a heart for our members and community. It has always been a team effort and I owe so much to our current staff and to those who have served and then gone on to the next best thing for them. Even those of you who have volunteered for the Chamber and served many hours working with members of our staff see only a part of the many hours each one gives to make sure we are doing good things. I thank our staff members from yesterday to today, from the bottom of my heart.

We have also had great support with our partners such as the Joplin Business & Industrial Development Corporation (Joplin Regional Partnership), Joplin Industrial Development Authority and, of course, our key partner in development, the City of Joplin. There are many other organizations as well that we have worked with or that have worked with us to advance this community and region. I appreciate the support of those past and current members of all of those boards and City Council members and City staff, including the three city managers, with whom I have worked. It has also been a privilege to work with so many county elected officials and staff and state legislators on behalf of our area. Many thanks go to them as well. We have created industrial parks, constructed spec buildings, helped existing firms grow and attracted companies to our area. We have ensured I-49 was created and developed legislation used state-wide to help businesses.

Thank you for working on these items and so many more.

We have, from day one, worked on making sure we have a strong education system to help our companies find good employees and help our residents get and keep better jobs. In doing so it has been a privilege to work with so many fine people at our public and private schools in the region as well as with our colleges and universities. We have tremendous assets in our education systems on which to build a better future for everyone here. Your Chamber has done a lot in workforce development, including the creation of the Advanced Training and Technology Center in partnership with Crowder College, the Workforce Investment Board and the City. It is a project envied by other community colleges around the state.

Of course, we have great chamber and economic development organization colleagues in our area, our multi-state region and Missouri with whom I have worked and who have always been supportive of collaborating to get positive outcomes. Thank you to them as well.

There are so many of you, our Chamber members who, individually and as a business, have supported our efforts over these years. We, and I, could not have done so many things without your support and, in turn, I believe we have found ways to aid you in your endeavors as well. As a membership organization we could not do the many things we have done without you, our members, and your guidance and support.

And then there is the broader community, which has embraced my family and given us the opportunity to make Joplin our home.

Like many kids who grow up here, my daughter left to see the world and wound up deciding that this is really a great place to call home and returned. That speaks volumes about the community and region we have continued to grow. Marge and I have been fortunate to be engaged in the community at many levels and have made great friends here. My parents eventually lived here for several years before passing away and my sister and her husband live here now and love this area as well. It really is our forever home.

Somewhere out there, in our immediate area and across the U.S. and globe, are more than 200,000 volunteers and disaster recovery staff in many organizations who came to help us in our community’s darkest hours. I continue to run into people, seven years later, who were here to help and comment on what a wonderful, inspiring story Joplin’s people created as we all worked together to not just recover but to be a stronger place.

I could go on at length (and I often have, as many of you know) but really it comes down to: Thank You! Of course, I am here to continue to serve the Chamber through the transition. I am also looking forward to the next adventure and, since we are not going anyplace, continuing to serve the people in our community and region in a different way.

APRIL 2018

BUSINESS OUTLOOK

With heartfelt thanks to all of you,

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BUSINESS OUTLOOK APRIL 2018

Joplin Area Chamber of Commerce Awarded 5-STAR Accreditation By U.S. Chamber of Commerce Great news! The Joplin Area Chamber of Commerce has been recognized by the U.S. Chamber of Commerce with a 5-Star Accreditation for the third time! This recognition comes after a rigorous review of all aspects of our organization by staff, board and volunteers every five years. The Chamber received the 5-Star Accreditation the first time it was offered in 2007 by the U.S. Chamber and has now retained that in 2012 and 2017. This prestigious honor puts us among the top 2% of chambers nationwide.

This past year, the staff, board, and volunteers of JACC spent countless hours completing the Accreditation process. Our task: demonstrate competency in nine core areas ranging from finance to facilities. The result of our hard work is evidenced by this impressive rating. But in truth, we should all be extraordinarily proud of this milestone achievement. It was a true team effort.

The U.S. Chamber offers the national program recognizing chambers for their effective organizational procedures and community involvement and is the world’s largest business federation, representing more than three million businesses and organizations of every size, sector, and region.

By earning Accreditation from the U.S. Chamber of Commerce, a chamber shows its dedication to: n Reviewing, improving, and promoting strong business practices n Recognizing leadership and outstanding contributions to the community n Supporting the principles of free enterprise and promoting pro-growth policies at federal, state, and local levels n Establishing best practices and staying in-step with industry changes Local chambers are rated Accredited, 3-Stars, 4-Stars, or 5-Stars. The final determination is made by the Accrediting Board, a committee of U.S. Chamber board members and chamber executives from across the country.

Who is Accredited?

There are over 850 chambers that have participated in the program since 1964. Accreditation with the U.S. Chamber of Commerce is a prestigious honor that distinguishes the high quality, expertise, and strong leadership displayed by accredited state and local chambers of commerce.

Of the 7,000 chambers in the United States, only 200 of these go through the lengthy process to become Accredited.

The national local and metro chamber Accreditation statistics are as follows: n 8 are Accredited n 20 are 3-Star n 55 are 4-Star n 113 are 5-Star Five Chambers are accredited in the state of Missouri: n 1 is 3-Star n 4 are 5-Star (including your Joplin Area Chamber of Commerce) Your Chamber is here as a service to the community and it will work in that regard indefinitely, just as it has since 1917.

The Joplin Area Chamber of Commerce has been Accredited for more than thirty years. The mission of the Joplin Area Chamber of Commerce is “To improve the economic prosperity and quality of life in the Joplin region, and to be the principal advocate for, and provider of services to, its business community.”

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Traveling anytime soon? Be sure and check flights out of the Joplin Regional Airport. Recently American Airlines (AA) has made some changes that bring a third flight to the Joplin Regional Airport.

“We’ve been working with AA on various proposals, and were recently notified of this added flight,” said Steve Stockam, Manager of the Airport. “We’ve been filling the current capacity on a regular basis, so to have these additional seats is a great opportunity for our market and our customers. We always encourage everyone to fly Joplin, and this third flight brings another possibility for travelers looking for options at the end of the business day.”

The Airport will see the new third flight with 76-passenger Embraer Regional Jet (ERJ-175) beginning April 3. From April 3rd thru July 5th American will also test various time slots with the additional flight utilizing the 66 passenger Canadair Regional Jet (CRJ-700). Then on July 5th the schedule will stabilize at three flights utilizing the ERJ 175 throughout the remainder of the summer. We suggest that passengers check multiple days when booking flights to see all options available.

“At first glance, this can be a bit confusing; however, I believe that with American adding seats, either through additional flights or upgraded aircraft, this is a positive indicator for our market. How the market reacts to these changes will help them to understand possible service changes in the future,” said Stockam.

In 2017, the Joplin Regional Airport saw nearly a 30% increase in passengers. Stockam is pleased with this growth and is optimistic about the third flight being offered.

“Last year American upgraded their aircraft allowing us more capacity and first-class accommodations,” he said. “Partner those with our free parking, convenient access to the terminal, and no long security lines, and our customers experience a topnotch airline service with convenience of being closer to home than other options.”

For more information about the Joplin Regional Airport and its flight service, go to www.jlnairport.com . To schedule commercial flights, go to www.aa.com.

APRIL 2018

BUSINESS OUTLOOK

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BUSINESS OUTLOOK APRIL 2018

TOMORROW’S LEADERS TODAY Healthcare Session The class toured MSSU’s Health Sciences building, Freeman Health System, Mercy Hospital Joplin and Kansas City University-Joplin.

Thank you to our program sponsors…

And thank you to our session sponsor…

2018 Tomorrow’s Leaders Today Graduation Tuesday, April 3, 2018

6:00 pm Dinner Followed by Graduation Ceremony $20 per person • RSVP www.joplincc.com

MSSU Billingsly Student Center • Connor Ballroom 3950 East Newman Road

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APRIL 2018

BUSINESS OUTLOOK

If you missed the opportunity to advertise in our 2018-2019 Community Profile & Resource Guide, you can still be included in the Featured Business Listings!

Contact Rader Walker with Town Square Publications, 615.545.9928 to see how being listed will benefit you.

The Community Profile & Resource Guide is a remarkable advertising tool, highly visible and is a publication that businesses and residents keep on hand for easy reference.

In addition, the Community Profile & Resource Guide will be replicated online via the Joplin Area Chamber of Commerce website and Town Square’s National Profile Network, further extending the exposure of your advertising message and increasing your search engine optimization.

Don’t miss the opportunity to promote your business to residents, business owners and visitors in the Joplin area!

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER METROPOLITAN STATISTICAL AREA JANUARY 2018 AREA

JOPLIN, MO METROPOLITAN STATISTICAL AREA

DECEMBER 2017

LABOR FORCE

EMPLOYMENT

UNEMPLOYMENT

83,958

81,125

2,833

RATE

LABOR FORCE

3.4% 84,569

EMPLOYMENT

UNEMPLOYMENT

81,764

2,805

JANUARY 2017 RATE

LABOR FORCE

3.3% 85,844

EMPLOYMENT

UNEMPLOYMENT

RATE

82,384

3,460

4%

MSA is comprised of Jasper and Newton Counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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BUSINESS OUTLOOK APRIL 2018

n More than 119 volunteers helped over three days to make this event a success. n 328 students received clothing and accessories. n Many of the students received at least three sets of professional dress wear, shoes, and accessories.

Thank you to all the volunteers, sponsors and all the people who donated to the project making it a SUCCESS!

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It’s funny how coming to the end of a chapter in one’s life causes us to be sentimental and retrospective. As I write my last newsletter article as the YPN Chair, I am flooded with thoughts not only about this past year but more so my entire time as a member of the YPN. Some might say I’m fortunate and others may just say I’m old, but I was able to join YPN in its infancy and have been a member ever since. As I look back at the nine years I’ve been in this organization I am amazed at all that we have accomplished, which leads me to be tremendously excited about our future.

At our last Executive Committee meeting I quoted the Broadway play Hamilton as a way of challenging the group. In the play, Thomas Jefferson is talking to a young Alexander Hamilton and Jefferson says something very profound. He said, “Winning is easy, governing is harder.” The point he was making is that winning the revolution was one thing, but now it was time to govern and grow this new country. My challenge to the Executive Committee was similar. In a lot of ways the past nine years of YPN have been about winning, about creating our existence, and finding our place in this community. I feel that we are now at a place where we have firmly secured ourselves as an influential organization that is shaping the present and the future of this community and it’s time to move from winning to governing. It’s time for us to grow the structures and principles that we have stood on and add to those systems and procedures that allow our influence and place in the market to grow both in width and depth. This is where YOU come in to the conversation. As I hand the baton to a great leader and a tremendously talented and committed Executive Committee, I am going to ask you to take the next step in your commitment and involvement in the YPN. As the new YPN year starts on April 1, I want to challenge you to help us move from winning to governing. Help us continue our growth by offering the unique set of skills that only you possess and imagine with me where we will be in the next 5 to 10 years…

As I close this article, let me end by saying what a privilege it has been to be the Chair of YPN, and to represent this great organization. Thank you for all you have done this year to invest in the current and future leaders of this community. Keep up the great work and remember the future is not a place we all get to go; it’s a place we all get to create.

APRIL 2018

BUSINESS OUTLOOK

—Ryan S. Melton, YPN Chair 2017-2018

2018-2019 YPN EXECUTIVE COMMITTEE Shawn Daniel Chairman

Jennifer Little Co-Chairman

Ryan Melton Past Chairman

Joe Malin Hayley Sirmon Whitney Warren Dale Clark Alex Gandy Courtney Barnard Drew Kimble Sergio Rizo Ray Moore Megan Tyler

YPN NEW MEMBERS Chad Brueckner

Copeland & Brown, P.C.

Heide Smorstad Commerce Bank

Carly Welch

Carl Junction R-1 School District

Megan Bayless

Mercy Hospital Joplin

Leslie Hayes

Joplin Public Library

Darci Pence Arvest Bank

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BUSINESS OUTLOOK APRIL 2018

RIBBON CUTTINGS PRESENTED BY… Ribbon provided by COUNTRYSIDE IN THE CITY

USA Mattress Bryan Wilkerson, Manager 1229 South Range Line Road 1 Year Anniversary

Children’s Center of SW Missouri Vickie Dudley, Executive Director 1029 East 7th Street Grand opening of new location

Lakeland Office Systems, Inc. David Tyson, Vice President 417 South Schifferdecker Avenue Grand opening of new location

Planet Fitness Betzy Boche, Club Manager 2113 South Geneva Avenue Grand opening

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Memorial Hills Kevin Parker, Developer SE corner of South Cunningham and West 26th Street Ground Breaking

APRIL 2018

BUSINESS OUTLOOK

K–2nd GRADE NOMINEES

NOMINEE RECEPTION

VALERIE SEARCY, Emcee

CLIVE VERI, Chairman of the Board

DAVID SWAIN Title Sponsor Representative

SUSAN CRAIG Presenting Sponsor Representative

3rd–5th GRADE NOMINEES

CONGRATULATIONS TO ALL NOMINEES! Winners to be announced at the 101st Annual Banquet 6th–8th GRADE NOMINEES

9th–12th GRADE NOMINEES

Thank you to our Title Sponsor…

and our Presenting Sponsor…

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BUSINESS OUTLOOK APRIL 2018

Soroptimist International of Joplin is hosting its 3rd Annual Comedy for Camp at Wilder’s Event Center, 1216 South Main Street, on Saturday, April 28 at 6 p.m. Cash bar, great food, silent & live auctions and COMEDY!! Featuring Marian Kelly and Kent Rader! Tickets are $55 per person / $100 per couple (Ages 18+ only). Tickets are available at https://comedyforcamp3.eventbrite.com.

Children’s Haven of Southwest Missouri is joining with other organizations and communities across the state to recognize April as Child Abuse/Neglect Prevention Month both nationally and here in Missouri. Friday, April 6th is “Go Blue Day!” You are encouraged to join thousands of Missourians on that day and wear something blue (the official color of prevention) to show your support for Missouri’s kids and share with others about the importance of prevention and keeping children safe. For more information or to find out how you can get involved, contact Children’s Haven at 417.782.4453. Also, help Children’s Haven celebrate 15 years of keeping kids safe by supporting our Playground Project.

Your gift will help create a joyful, interactive outdoor space for kids to be energetic and carefree during times of family crisis. Gifts of $100 or more qualify for up to a 50% state tax credit! Giving is easy – contact us at 417.782.4453 or go to the website, www.childrens-haven.com, to give today!

Specialty Risk Insurance Agency announces the addition of Sam Gorham as a commercial, personal, and farm insurance producer. Gorham brings over two years of insuranceindustry experience to the team. Specialty Risk Insurance Agency is located at 2023 S. Garrison Ave., Carthage, MO, with offices in Joplin and Sarcoxie. For information, call 417.359.5470.

The Ozark Gateway Association of REALTORS® announces that the following students have completed their leadership training and graduated on February 21, 2018. REALTORS® who graduated from the program include: Laura Southard, Realty Executives Tri-States; Heather Griffith, Pro 100 Realtors; Chiquita Lemus, Pro 100 Realtors; Kalan Hubbard, Keller Williams; and Silas Belcher, Keller Williams. Modeled after Missouri Realtors ® Leadership Academy, the Leadership Launch program assists Local Boards/Associations across the state to train emerging Realtor® leaders so they may exert a positive influence in their community. Training sessions focused on advocacy and provided meeting opportunities with local Legislators, networking, teamwork and collaboration. Graduates of the state’s Leadership have gone on to serve as leaders at the local, state and national level.

JOMO Inspector PRO is a local family-owned business that proudly provides quality home inspection services to the 12 greater Joplin, MO area. They believe in offering exceptional

OUR MEMBERS ANNOUNCE PRESENTED BY…

service at affordable prices. In addition to home inspections they also offer new construction code compliance inspections when building outside a municipality district. When building your new home, count on an International Code Council Certified Residential Building Inspector at JOMO Inspector PRO. They work hard at making sure your dream home will live up to your dreams. Their home inspectors provide you the quality information needed to make sound financial decisions when purchasing, building, or selling a home. Learn more at www.gojomopro.com or call 417.355.3438.

God’s Resort dedicated the framing of a five-plex apartment building under construction at 1410 South Pearl Avenue on February 25. “A generous donation from David and Debra Humphreys made possible these new apartments. We are so grateful for community partners like the Humphreys who come alongside God’s Resort and its mission to provide safe, dignified, and affordable transitional housing,” said Jay St. Clair, God’s Resort Executive Director. “The families and individuals who come to live at God’s Resort need a community of support to further their goals and lives, and we are blessed by friends who are willing to be part of that community.” It wasn’t long ago that the apartment buildings belonging to God’s Resort were referred to as the “last resort.” At that time the complex had a reputation for illegal activity and a steady stream of police calls. Eleven years ago the apartments became part of God’s Resort, a nonprofit ministry dedicated to providing relationship-based, transitional housing. It is now the site of both community and individual transformation.

Community Support Services of Missouri is 40! Join them for their anniversary ribbon cutting on Tuesday, April 10 at 4:30 p.m. The event will be held in the Carl McConnell Activity Center located at 2312 Annie Baxter Avenue. To learn more about their services, please see www.cssmo.org.

NEW in 2018! Titanic Ship honors the Amazing Women on Titanic! How hope, ambition, talent, passion and unrelenting

optimism helped break glass ceilings and opened new horizons for women. They were visionaries, spearheading a cultural revolution. Come visit and pay tribute to them and all aboard the great ship RMS Titanic. Titanic Museum Attraction, Branson, Missouri; www.titanicbranson.com.

The Missouri Department of Economic Development (DED) awarded $810,452 through the Neighborhood Assistance Program to five organizations helping to fight opioid misuse in Missouri. The decision was part of the statewide effort to combat opioid misuse and its affects.

The Alliance of Southwest Missouri has been awarded $150,000 of the tax credit funds to fight opioid misuse in our four county service area. NAP helps not-for-profit organizations raise private-sector funds by providing partial state tax credits to businesses that make contributions to approved community improvement projects. Donations received as part of this NAP project will be used by The Alliance of SWMO to launch a special series of public informational segments on opioid misuse, and create a Findings Report for community use. In addition, the Alliance will provide financial support for patients who cannot afford opioid treatment. Businesses can donate cash, materials, supplies or equipment, technical assistance and professional services, labor, real estate, or stocks and bonds. Credits can equal up to 50 percent of the total amount contributed.

Missouri businesses can contact Jen Black, Executive Director, for more detailed information on how to become a donor and receive tax credit benefits. The Alliance of SWMO, 417.782.9899, jblack@theallianceofswmo.org.

The United Way of Southwest Missouri and Southeast Kansas has office space available in a great location, close to Northpark Mall at 3510 East 3rd Street: 5 offices, large common area plus a large kitchen located downstairs in a daylight walkout basement; 3 offices on the main level are also available. Call today to make an appointment to see this great space: Duane Dreiling, 417.624.0153 or ddreiling@unitedwaymokan.org.

and lunch. Please register by Thursday, April 26. For more information or to register, please call Harvey Hutchinson at 303.522.6622 or hhharveytiger@gmail.com.

NAIFA of Southwest Missouri is holding a special meeting in the month of April with special guest speaker Dan Chiodo. Chiodo, of Impact Training and Development, will discuss improving time management skills. All insurance professionals are welcome to attend at Kraft Insurance, 2701 Bird Avenue, Joplin, MO 64804 on Tuesday, April 10 at 11:30 am. Please note this is a special date and venue for this month’s meeting. The event is free of charge and nonmembers are encouraged to attend.

APRIL 2018

BUSINESS OUTLOOK

NAIFA Help the Children Golf Tournament 2018 date announced: May 8, 2018 at Briarbrook Golf Course. The Help the Children Golf Tournament is an annual event that raises money to help local children in need. Dozens of local charities and individuals in need have benefited from funds raised at this golf tournament. Please help us as we seek both sponsorships and golf teams. For details contact Linda Teeter at 417.781.4820.

At 417 Cabinets, spend $5K in cabinets and get $2K worth of appliances. The appliance package includes: refrigerator, range, microwave, and dishwasher. Check out Facebook for official rules or call 417.823.8160 for more info. Promotion ends April 15, 2018. Promo code 0464. While supplies last.

Simmons Bank will be hosting a retirement celebration for Cheryle Finley on Friday, April 27, from 1 pm to 3 pm at the Range Line branch, 2350 South Range Line Road. Please come out and join us as we celebrate Cheryle’s career and wish her well in her retirement.

Please submit your “Our Members Announce” items by the tenth of the month to info@joplincc.com.

Tabitha Smith Accounting & Tax Services is excited to announce classes in their Profit Center. Classes start at 6 p.m. and are free!!! Their following classes are scheduled: Tuesday, April 3 – Tax Refund Plans and Thursday, April 26 – Buying a Car. More classes will be scheduled in upcoming months.

Call 417.208.2858 for more information.

Calling all golfers! Registration for the 2018 St. Philip’s Episcopal Church Golf Tournament to benefit Children’s Haven of Southwest Missouri is open now! This is an 18hole scramble with 4 person teams and an 8 a.m. shotgun start held Saturday, May 5 at Schifferdecker Municipal Golf Course. Your $55 entry fee includes green fees, cart rental

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BUSINESS OUTLOOK APRIL 2018

APRIL TRAINING EVENTS STARTING A SMALL BUSINESS: THE FIRST STEPS

Before you start a business, be certain to attend this seminar. Participants will have an opportunity to assess their business idea, learn about the importance of planning, discuss legal and regulatory requirements, learn about marketing strategies, and identify sources of financing. Each participant will receive a Start-up Manual.

Date: April 5 (Thursday), 1:30pm-4:30pm n Location: Plaster Hall 108, MSSU n Cost: $29 per business (up to 2 attendees)

MICROSOFT EXCEL LEVEL 2

This training will cover the new intermediate features of Microsoft Excel. Participants will learn about advanced functions, solving formula errors, and about how to apply absolute and relative cell references. In addition, they will learn to link cells between multiple worksheets, sort and filter data, and use goal seek. Find out about creating pivot tables and charts. Participants will learn how to apply advanced chart features and use SmartArt and objects. Each participant will receive a manual and completion certificate.

Note: This is a 2-day training.

Date: April 10 (Tuesday) & April 12 (Thursday), 1:30pm-4:30pm both days n Location: Plaster Hall 106, MSSU n Cost: $124 per person

INCREASING PROFITABILITY THROUGH DATA ANALYSIS USING BIZMINER

BizMiner is an analytical database that provides industry financial reports for over 30,000 banking professionals; hundreds of accounting, valuation, CRE and consulting firms; and universities. The database provides industry financial ratios, balance sheet data, detailed profit and loss statements, and industry market statistics. Participants will learn key elements of comparing their current financial data or their proposed start-up business financial projections with industry standard financial data of firms in similar industries. Individual reports are available for each state.

Date: April 19 (Thursday), 3:00pm-4:00pm n Location: Plaster Hall 108, MSSU n Cost: No cost

BENEFITS OF A STUDENT INTERN PROGRAM

Presented by MSSU Career Services, this workshop is for businesses and organizations interested in hiring interns. Throughout the workshop we will cover the process in developing and implementing an unpaid internship program, national guidelines that Career Services utilizes, what makes a good internship description, and ways to promote your internships to MSSU students.

Co-sponsored by MSSU Career Services.

Date: April 20 (Friday), 2:00pm-3:00pm n Location: Plaster Hall 108, MSSU n Cost: No cost

PREDICTING CASH NEEDS

The third in a series of three, participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make decisions that are more informed. Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business.

Date: April 24 (Tuesday), 1:30pm-4:30pm n Location: Plaster Hall 108, MSSU n Cost: $69 per person

LIVE PLAN: BUILDING A BUSINESS PLAN

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Whether you are starting a business, trying to obtain financing from lenders or investors, or expanding your company, you should consider writing a business plan. Live Plan is an online business planning software that works on any type of computer with an Internet connection. You can construct a business plan and financial statements, which can be accessed by multiple users. This workshop will introduce you to the Live Plan software and provide tips on writing a successful business plan. Each participant, who is an MSSU SBTDC client, will receive 90-day access to Live Plan.

Date: April 25 (Wednesday), 1:30pm-3:00pm n Location: Plaster Hall, Room 108, MSSU n Cost: $39 per person

BUSINESS OUTLOOK

by KAREN BRADSHAW, Director of the Center for Entrepreneurship at Missouri Southern State University

“By failing to prepare, you are preparing to fail.”

APRIL 2018

7 Tips for Predicting Cash Needs –BENJAMIN FRANKLIN

Being able to estimate the amount of cash inflows and outflows your business will experience during the next year will affect the success of your firm. You will need to generate enough revenue to pay your daily operating expenses and make a profit so you can reinvest in your company. All of this can be rather challenging. Consider some of these ideas as you strive to predict your firm’s cash needs.

1. Examine your cash inflows. What were the historical sales of your company? Do you collect cash as your sales are made, or do you give extended time for commercial customers to pay? How quickly do you collect accounts receivables? Are you expecting any other sources of cash such as insurance proceeds, etc? When do you expect to receive these amounts?

2. Carefully detail your projected expenses (cash outflows). Examine historical and seasonal expenses (annual, monthly, and weekly expenses). Do you expect these expenses to increase or decrease? Which expenses are fixed expenses like rent and payroll, and which are variable expenses like advertising? Do you have accounts payables, and when are they due?

Which expenses do you have the ability to control or adjust? Will you be hiring new employees?

3. Set up a cash flow forecast. The accuracy of your forecast will depend upon how often you forecast, the data used in preparing it, and how detailed you are in developing the cash flow budget.

4. Reexamine your cash flow forecast each month. This will enable you to analyze your cash situation on a regular basis.

Cash flow analysis allows you to track the flow of cash in and out of your business. Figure your breakeven sales amount.

5. Diversify your product and service offerings. If you have seasonal variations in your sales volume, offering new popular products and useful services will help you manage seasonal fluctuations in your sales revenue volume. Companies that offer a wide range of products and services, adapt new technologies, and excel at customer service usually are able to expand their sales revenue.

6. Expand your customer and client base. Gaining new customers will help your organization not be dependent on the sales revenue generated by a few customers who may not pay in a timely manner. Offer customers multiple ways to pay (i.e. credit cards, RFT, etc.) and incentives to pay early and not have large accounts receivable balances.

7. Educate your employees to be financially literate. Your employees should comprehend how their actions affect the profitability of your company. They should understand where the company revenue is coming from, and how good customer service and efficient operations can affect the profitability of your organization. They should contribute to the development of your cash flow forecast. Employees need to be monetarily rewarded for contributing to rising profits and stable cash flow. As Ben Franklin said, “Tell me and I forget. Teach me and I remember. Involve me and I learn.”

Following is a workshop that can assist you in your quest to understand how to manage the finances of your organization successfully.

Predicting Cash Needs The third in a series of three, participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make informed decisions. Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business.

Date: April 24 (Tuesday) @ 1:30-4:30pm n Location: MSSU, Plaster Hall Room 108 n Cost: $69

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BUSINESS OUTLOOK APRIL 2018

Red Wing Shoe Store

Norbury Electric

Shoes 2914 East 32nd Street, Suite 106 Joplin, MO 64804 417.782.1135 www.redwingshoes.com Jake Jones, Store Manager Sponsor: Jim Kesler, JACC

Electrical Contractors 6576 County Road 120 Carthage, MO 64836 417.358.4388 www.norburyelectric.com Steve Shockley, Manager Sponsor: Jim Kesler, JACC

JOMO Inspector PRO

Enlight Inn

Home/Building Inspections 2726 Douglas Place Joplin, MO 64804 417.355.3438 www.gojomopro.com Levi Mittag, Owner/Inspector Sponsor: Jim Kesler, JACC

Hotel/Wellness Center 3817 North Main Street Joplin, MO 64801 417.499.6618 www.enlightinn.net Christa Tullis, Owner Sponsor: Jim Kesler, JACC

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber Members. Please keep these and all Members in mind when looking for goods and services.

417 Janitorial Services LLC Cleaning Services – Residential and Commercial P.O. Box 1001 Carthage, MO 64836-1001 417.483.9643 www.417janitorialservices.net Willie Clark, Owner Sponsor: J.D. Buckridge, Higher Vision Coaching.Training.Consulting; Jim Kesler, JACC

Nelson Catering

R & S Heating & Cooling Heating & Air Conditioning Equipment & Repairs 806 Orr Street Joplin, MO 64801 417.627.0829 www.randsheatingandcooling.com Ron Gorham, Owner Sponsor: Rader Walker, Town Square Publications; Jim Kesler, JACC

THANK YOU FOR RENEWING…

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WELCOME NEW MEMBERS

ABC Supply Co., Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 American Construction . . . . . . . . . . . . . . . . . . . . . . . . . . . 1996 Anderson Engineering, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . 1997 Associated Redi-Mix, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 Associates in Oral Surgery & Dental Implants . . . . . . . . . . . . 2010 AT&T Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2007 C&H Heating and Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2013 Cerebral Palsy of Tri-County . . . . . . . . . . . . . . . . . . . . . . . . 2007 Coleman Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2003 College Heights Christian School . . . . . . . . . . . . . . . . . . . . . 1992 Consolidated Electrical Distributors . . . . . . . . . . . . . . . . . . . 2001 Emery Sapp & Sons, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2008 Forged Waterjet Fabrications . . . . . . . . . . . . . . . . . . . . . . . 2014 Gunlock Heating & Air, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . 2007 Heartland Tech LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 Hedman Chiropractic, LLC . . . . . . . . . . . . . . . . . . . . . . . . . 2011 Home Builders Association of SW Missouri . . . . . . . . . . . . . . 1995 Impact Benefits, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 The Independent Living Center . . . . . . . . . . . . . . . . . . . . . . 2004 Insurance Benefits Consultants, LLC . . . . . . . . . . . . . . . . . . . 2011

Caterers 2707 East 32nd Street, Suite 5 Joplin, MO 64804 417.529.8371 www.nelsoncateringllc.com Jeremy Nelson, Head Chef/Owner Sponsor: Fallon Anawalt, Turbine Engine Consultants; Jim Kesler, JACC Invite your clients or vendors to join the Chamber. Contact Jim Kesler at 417.624.4150 or jim@joplincc.com.

Joplin Humane Society, Inc. . . . . . . . . . . . . . . . . . . . . . . . . 1999 Kansas City University - Joplin . . . . . . . . . . . . . . . . . . . . . . . 2016 Missouri Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Mitchell Mill Systems USA, Inc. . . . . . . . . . . . . . . . . . . . . . . 2011 Newton’s Jewelers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2006 Onin Staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 Orthopaedic Specialists of the Four States, LLC . . . . . . . . . . . 2006 Outback Archery & Tackle . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 Ozark Adworks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997 Premier Home Mortgage, Inc. . . . . . . . . . . . . . . . . . . . . . . . 2014 R & D Lawn & Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 Republic Services DBA Allied Waste . . . . . . . . . . . . . . . . . . . 2014 River Bend Casino & Hotel . . . . . . . . . . . . . . . . . . . . . . . . . 2007 Ronald McDonald House Charities of the Four States . . . . . . . 1999 Saint Paul’s United Methodist Church . . . . . . . . . . . . . . . . . . 2004 Service Solutions, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2014 SERVPRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1997 Sidecars, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2011 Team Dental of Joplin . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2016 Thomas Jefferson Independent Day School . . . . . . . . . . . . . 1993 Top Seal Packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2010

APRIL 2018

BUSINESS OUTLOOK

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BUSINESS OUTLOOK

CALENDAR OF EVENTS

APRIL 2018

APRIL 3 9:00 am Leads Group One JACC 6:00 pm Tomorrow’s Leaders Today Graduation MSSU Connor Ballroom

April 10 8:15 am YPN Building Future Leaders Workgroup Panera Bread 4:00 pm Golden Apple Judging JACC

April 4 7:00 am Leadership Joplin Class 2018 Jefferson City Trip 8:00 am YPN Gives Back Workgroup Sami’s Family Restaurant 9:00 am Leads Group Three JACC 12:00 pm YPN HYPE Lunch Club 1201

April 11 9:00 am Leads Group Two JACC

April 5 Leadership Joplin Class 2018 Jefferson City Trip 5:30 pm YPN Weekly Wind-Down Hackett Hot Wings 6:00 pm JACC Board and Staff Dinner Hackett Hot Wings April 6 8:00 am Board Retreat MSSU North End Zone Facility April 9 12:00 pm YPN Connections JACC

SAVE THE DATE

JOPLIN AREA CHAMBER OF COMMERCE

BUSINESS EXPO 2019 JANUARY 22 & 23

April 12 7:30 am JACC Morning Brew Express Employment Professionals (new location) 5:30 pm YPN Weekly Wind-Down Hackett Hot Wings April 13 5:30 pm YPN Annual Banquet Holiday Inn April 17 9:00 am Leads Group One Top Seal Packaging 5:30 pm Business After Hours Christ In Youth April 18 9:00 am Leads Group Three Joplin ProPrint

!

2018 EXHIBITORS… Do you have your booth reserved?

May 7 is open booth registration for all JACC membership interested in exhibiting.

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Forms are online at http://www.joplincc.com/business-expo/ Contact Ginger LaMar for additonal information!

417.624.4150 or glamar@joplincc.com.

April 19 8:30 am Leadership Joplin Class 2018 Quality of Life Session 5:30 pm YPN Weekly Wind-Down Hackett Hot Wings April 20 10:00 am Eggs and Issues Continental Banquet and Catering Services April 23 11:15 am Chamber Board of Directors JACC April 24 12:00 pm YPN Ed Talk: Audie Dennis JACC April 25 9:00 am Leads Group Two JACC April 26 5:15 pm

MSSU Leggett and Platt Athletic Center 5:30 pm YPN Weekly Wind-Down Hackett Hot Wings

THANK YOU TO ALL OUR VOLUNTEERS We celebrate and honor the heartbeat of our organization…

OUR VOLUNTEERS! Our establishment would not look the same without the countless hours you selflessly contribute.

April 15-21 is NATIONAL VOLUNTEER WEEK

APRIL 2018

BUSINESS OUTLOOK

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BUSINESS OUTLOOK APRIL 2018 20

The world is looking for great leaders to follow. In order to become those leaders to the outside, we have to lead ourselves first. We must walk the walk. It’s like the flight attendants tell us - please remember to wear your own oxygen mask before helping others.

In 2018, Leadercast will be focusing on that very concept. How do you lead yourself effectively? How do you develop your core principles and values so that your leadership is an outpouring of your innermost self?

And how much more will those who follow you benefit from your leadership when you lead yourself well?

At Leadercast Live in 2018, the speakers who take the stage will inspire you to lead yourself, so you can lead your families, your organization and your communities well.

Announced speakers: Andy Stanley, Joe Torre, Jen Bricker, Mae Jemison, Ian Cron, Tripp Crosby, Michael Hyatt, Carey Lohrenz, Dr. Jim Loehr and Catherine Hoke.

BUSINESS OUTLOOK APRIL 2018

6 Reasons To Attend Hope Conference 2018 Well, I could list way more than 6 reasons to attend Hope Conference 2018, but I know my time is limited with you, so I picked these to share.

1. Not one, but two keynote speakers, and one happens to be Dr. Matt Bellace, PhD. Matt brings a dynamic presentation on natural highs and has received raving reviews from other performances. Come check out his presentation on April 11th.

2. Content for Many! Whether you’re a Social Worker, Nurse, Teacher, Police Officer, Counselor, Foster Parent or work in another helping profession, you’ll leave this event energized and armed with practical tools to impact your clients and/or children immediately!

3. Can we say Affordable? How can you beat a conference for 2 days and day 2 includes lunch for only $49!

4. Do you need Continuing Education Units (CEU) or Clock hours? Well, you found the right place then! Hope 2018 is offering CEU credits and clock hours to people with professions that require them. Check out our FAQ page for more detailed info.

5. Discounts. Are you a student, have students or know a student? Students and Foster Parents can register at a deep discount!

PRESENTED BY THE ALLIANCE OF SOUTHWEST MISSOURI

APRIL 10-11

Calvary Baptist Church 600 E. 50th Street

www.theallianceofswmo.org/2018-hope-conference

KEYNOTE SPEAKERS

MATT BELLACE, PhD

6. Food Truck Tuesday! April 10th we will have a delicious line up of food trucks just outside the conference location to bring a little fun to the lunch hour.

You control your day! To help our attendees make the most of their stay with us the schedule is up to you. Pick your classes and attend what matters most to you.

ANGIE WINKLER, LCPC

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BUSINESS OUTLOOK APRIL 2018 Looking to turn your idea into a reality?The small business and commercial kitchen incubator in the Advanced Training & Technology Center (ATTC) is up and running! Over 6,000 square feet of fully equipped kitchen space, co-working spaces and private offices are ready to serve and assist local entrepreneurs.

For more information and to see how we can help develop your growing business, please call Loni Smith at 319-654-4606.

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KEEP UP WITH ALL OF OUR EVENTS AND HAPPENINGS AT JOPLINCC.COM, OR SIGN UP FOR TEXT ALERTS AND RECEIVE REMINDERS FOR THE EVENTS YOU CHOOSE.

jacc MORNING BREW presented by

sponsored by and located at 1501 East 20th Street (new location)

Thursday, April 12, 2018 7:30 – 8:30 am RSVP online at www.joplincc.com –OR– by calling 417.624.1996

BUSINESS afterHOURS presented by

Tuesday, April 17, 2018 5:30-7:00 pm

THANK YOU TO OUR CHAIRMAN LEVEL SPONSOR FOR HELPING US COMMUNICATE WITH OUR MEMBERS…

sponsored by and located at

2201 North Main Street RSVP online at www.joplincc.com –OR– by calling 417.624.1996