August 2017 Business Outlook

2016

AUGUST 2017

business outlook

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PRESIDENT’S MESSAGE pg. 3

Positive Change and Opportunity

BECOME A SUCCESSFUL ENTREPRENEUR pg. 13

8 tips inside!

OUR MEMBERS ANNOUNCE pg. 8-9

Awards, announcements and opportunities inside!

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AUGUST 2017

business outlook BOARD OF DIRECTORS 2017-2018 Executive Committee Clive Veri Chairman of the Board

Brandon Davis

Chairman Elect of the Board

Karen Plott

Past Chairman of the Board

Jerrod Hogan Treasurer

Louise Secker

Vice Chairman Membership/ Community Development Services

Brent Baker

Co-Vice Chairman Membership/ Community Development Services

Lori Scott Dreiling

Vice Chairman Economic/Workforce Development Services

Betsy Kissel

Co-Vice Chairman Economic/ Workforce Development Services

Directors Gina Atteberry Michael Beatty Todd Chenault Jeremy Drinkwitz Donovan Edwards David Glenn Jacqueline Hackett Holly Hukill Dr. Alan Marble Randy Moore Kelli Perigo Ex-Officio Directors Sam Anselm John Bartosh Mike Gray Dr. Brad Hodson Ryan Melton Dr. Jennifer Methvin Dr. Melinda Moss Sergio Rizo Marilyn Ruestman Michael Seibert

CHAMBER STAFF Executive

Rob O’Brian, CEcD President Tonya Sprenkle Vice President Lisa Kelly Executive Assistant

Member Services

Ginger LaMar, IOM Director of Member Services & Development Stephanie McGrew Member Events Producer Jim Kesler Membership Sales Strategist

Finance

Navon Cook Finance Director Samantha Doubledee Finance Coordinator

FIND US AT: 2

Communications

Kirstie Smith Communications Director Wendy Brunner-Lewis Communications Coordinator

Economic & Workforce Development

Mark Turnbull Director of Regional Strategies Kevin Welch Director of Business Attraction Brian Kelly Director of Entrepreneurship & Technology Strategies

Administrative Support Lea Schroer Administrative Assistant

5 LEVEL SPONSORS S T A R

PARTNERSHIP

PLATINUM LEVEL

City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills H.E. Williams, Inc. Joplin Floor Designs Joplin Globe Publishing Company Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

DIRECTOR LEVEL Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Stanley

Joplin Area Chamber of Commerce www.joplincc.com 320 E. 4th Street, Joplin, MO 64801 /joplinchamber (P) 417.624.4150 /joplinchamber (F) 417.624.4303

PRESIDENT’S MESSAGE Positive Change and Opportunity

A friend of mine once made the comment, “I love change; I just don’t want to be there when it happens.” But then, there is nothing consistent in life but change. And there are changes going on at your Chamber that, as always, we take as the opportunity to re-evaluate our service to you, our members, and the community.

In July, we said good-bye to two great staff people. Our workforce person, Cary Beasley, headed over to Kansas City University-Joplin, and graphics designer and YPN guru Martha Getz begins with Christ in Youth in August. Both of them did wonderful work for your Chamber, and it’s a tribute to their talents ROB O’BRIAN, that both of the above-named entities approached them to join those teams. We congratulate them and PRESIDENT wish them the very best. And we are glad they are going to work for Chamber member organizations.

As always, when we have people depart, it is an opportunity to reassess roles and give our team members an opportunity to take on a new (to them) program or change up programs altogether. We have a great team that is committed to you, the members. It is a team made up of relatively new folks who bring new energy and ideas, and those who have a depth of experience and knowledge, not just about the Chamber but about our community and region. In fact, our current 14 employees have an average time here of 17 years. So it’s a seasoned team that always steps up to serve our members and community.

Right now is also a good time to look at positive change organizationally, since we are in the midst of our five-year reaccreditation effort with the U.S. Chamber of Commerce. Every five years, our staff, board members and scores of you, our members, look at all aspects of the organization to make sure we have the highest operational standards internally and externally.

It is about a six-month process and not one many Chambers do. In fact, of the 7,000 local and state chambers around the U.S. and Canada, only a few hundred go through this accreditation, and only about 100 are Five-Star ranked like your Joplin Chamber. So this is a great time for you to give us your input on how we can better meet your needs now and going forward. Just email me at rob@ joplincc.com.

Along the line of what your Chamber is already doing, we have spent the last two years and thousands of staff and volunteer hours to strengthen workforce training and help new companies grow. You can see what your Chamber has created by coming to the grand opening of the Advanced Training and Technology Center Friday, August 11 from 1 pm to 3 pm. Consider this my personal invitation to you.

This 51,000-square-foot building at 4th and Grand was home to Franklin Technology Center after the tornado. As Franklin Tech began to leave, we thought it was a great opportunity to ensure the millions of dollars in taxpayer money put in the building for the school continued to be useful for our community. However, we wanted to add more capacity for training as well as have space to support our Innovation Center efforts to nurture small businesses. We found a great training partner with Crowder College to focus on advanced manufacturing. Crowder is doing classes in IT and networking, computer-aided drafting and community health to serve other key sectors. Along with space for small firms to start up, there is also a commercial kitchen for caterers and those entrepreneurs who just want to see if they can make (and sell) the best ever barbecue sauce.

Of course, we could not do this project without our partners at the Workforce Innovation Board, which brings it services to the facility to help people understand their skills and the training they need to find a better job, so they can go next door and get the training. And of course, the project would not have been possible, at all, without disaster recovery funding from the City of Joplin and federal Housing and Urban Development. This is a great partnership effort to bring high-quality training and small business growth opportunities to Joplin.

But why is the ATTC important? As you know, your Chamber works to help local firms grow and attract new companies, like Owens Corning, Heartland Pet Food and Windsor Foods, to our area. Key to that is having a strong, well-trained workforce. The ATTC is a direct effort by your Chamber to help make that workforce happen. The ATTC directly benefits existing firms and is another “arrow in the quiver” among the many we have to continue to attract quality firms. And, of course, when our children, grandchildren, friends, neighbors and even ourselves have better training, we have better jobs and more money in our pockets; money that translates into retail, restaurant, services and housing purchases. With more money in the economy and more jobs, even if you don’t use the ATTC directly, there is still the benefit. And remember, this project came from the vision of your Chamber.

As noted above, though, we are in the process of change. With the reaccreditation process underway, we are re-evaluating all aspects of what we do. With staff changes, we have the opportunity to build from a strong, experienced base and add new skills and talents to support our members. Of course, YOUR input is needed on these and other Chamber programs. We are changing a lot during our 100th year and trying new ideas to spring into the next 100 years. Your ideas and thoughts are always welcome. Thanks so much for being a member.

See you August 11 at the ATTC!

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Your Chamber, Then and Now Follow us on our journey through time as we celebrate how your Chamber shaped the area from its inception in 1917 to today. This article, written by Joplin historian Brad Belk, first appeared in the October 2012 Business Outlook.

By 1970, the Eagle Picher Company was ranked 177 on the Fortune 500 list.

The company’s battery technology contribution to the U.S. space program remained legendary. The primary and secondary silver-zinc batteries produced in Joplin enabled the Apollo 13 crew to safely return to earth after an explosion crippled their service module.

In 1970, for the first time, The Empire District Electric Company’s total gross revenue exceeded $30 million.

During the early 1970s, power outages from two tornados and a severe ice storm kept Empire employees busy taking care of thousands of customers left without power. All the while, the company work force achieved 500,000 man hours accident free.

By 1971, St. John’s Hospital’s bed capacity rose to 367 after opening a 100-bed skilled nursing facility. Four years later, a $1.5 million new addition fronting McClelland Boulevard was completed.

The 53-acre Northpark Mall opened off North Range Line Road in 1972. The convenient, all-indoor, multi-store facility provided a variety of brand-name goods. Before the decade concluded, the 60-plus stores would require more electric load and usage than most of the smaller communities in The Empire District Electric Company’s service area.

The City of Joplin celebrated its 100th birthday in 1973. Numerous community events were planned. One lasting impression from the celebration was a mural painted by Thomas Hart Benton. Titled “Joplin At The Turn Of The Century, 1896-1906,” the colorful mural was prominently placed in the recently completed City Hall.

In addition, the largest collection ever assembled by the famous Missouri artist was exhibited at the Spiva Art Center located on Missouri Southern’s campus.

Every community, including Joplin, felt the acute pain from the Arab Oil Embargo of 1973. Eventual ramifications caused oil prices to escalate from $3 to $32 per barrel.

By 1974, Joplin had two Wal-Mart stores. Wal-Mart founder Sam Walton was on hand for the ribbon cutting ceremony at the new store located near Eighth and Maiden Lane.

On July 27, 1975, 9,000 area residents toured the

new 120,000-square-foot, two-story Freeman Hospital at 1102 West 32nd Street. The building campaign for the nearly $10 million, 144-bed hospital was kicked off a few years earlier when Joplin native and Hollywood actor Dennis Weaver came to Joplin.

In sports, the 1972 Missouri Southern State College football team became the first Missouri college or university to win a national football championship. The Lions beat the Raiders of Northwest College of Orange City, Iowa, 21 to 14, at Junge Stadium. During that year, the Education Act of 1972 changed the playing field for women’s athletics when Title IX was enacted. The historic legislation stated clearly that colleges or high schools would be denied federal funding if they did not offer equal opportunities to women athletes.

Joplin gained considerable national media attention in November 1978, when the historic Connor Hotel unexpectedly collapsed while being prepared for demolition. A harrowing rescue effort began when three workmen, Thomas Oakes, Frederick Coe and Alfred Summers, were trapped under the rubble.

Unfortunately, Oakes and Coe never made it out of the debris alive; however, Summers survived, after being trapped for a total of 82 hours.

X 6’ VINYL BANNERS $99/EACH D3’ Size Blueprints are $3/page through August 31, 2017.

This offer includes 8 Grommets & Folded Edges. No Limit on Quantity.

Offer valid at The UPS Store #2834 ONLY. Offer expires on 6/30/2017

THE UPS STORE #2834 2401 E 32ND ST, STE 10 JOPLIN, MO 64804 STORE2834@THEUPSSTORE.COM WWW.THEUPSSTORELOCAL.COM/2834

We can print your banners and signs • Grand openings

• Corporate events

• Graduations

• Parties

Copyright © 2015 The UPS Store, Inc. MS410_6410515

2017-2018 Executive Committee

Presented by

Message to the Network from Chairman Ryan S. Melton Do you want to change the world? Then find a way to create time.

Most, if not all, of the great inventions that drastically changed Western civilization had one thing in common: they all created time. Think about it, the cotton gin, the conveyor belt, the railroad system, the telegraph, commercial flight, the internet, email and social media all allowed things that took time to occur in less time, ergo, they created time. Take commercial travel for example. A cross country trip from New York to Los Angeles once took eight months via covered wagon. Then, when cars were coupled with the interstate highway system, that trip only took four days. Then commercial flight was introduced, and that same trip that once took months and then days could be taken in only six hours.

I am fascinated by the brilliant thinkers, inventors and entrepreneurs that brought each of these time-creating inventions to the market. What would it be like to be on the cutting edge of a world-changing invention? I can’t even imagine the exhilaration and pride.

However, on the other end of this conversation is the Law of Unintended Consequences. While each of these inventions changed the world for the good, they each set forth a series of events that has changed the world in a way I’m sure none of the inventors expected. You see, we now live in a time when communication is plentiful but connection is scarce. You and I can best be described as a group of digitally connected urban tribes. We are bombarded by communication in ways that, by now, we don’t even notice. Our generation has learned to process more information in more formats in short periods of time than any other generation in the history of man. Sadly, this has come at the cost of connection. For example, I am “friends” with more than 1,100 people on Facebook but how many of them would come to my birthday party or how many would come to help me move? I can communicate with thousands of people instantly but I can also go through life and never actually connect with any of them.

This year, YPN is focusing on connecting…. not communicating. Communication can be instant but connection takes time, energy and intention. To this point in history, we have not found an invention that can speed up the connection process. Humans require shared interest, experience and time to truly connect in ways that are meaningful. So I want to challenge each of you to take the TIME to connect to YPN this year. I challenge you to really find ways to share the interests and the experiences of your

Ryan Melton, Chairman Shawn Daniel, Co-Chairman Brent Baker, Past Chairman Courtney Barnard Drew Kimble Jennifer Little Emily Marion Stephanie Onstot Tyler Overstreet Megan Tyler Whitney Warren

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New YPN Members Chiquita Lemus PRO 100, Inc., REALTORS

fellow YPN members in a way that builds long-lasting and meaningful relationships that will far outlast your time as a YPN member. Remember, this is a year of connection, not communication, because we live in a time when communication is plentiful but connection is scarce.

Ryan S. Melton, Director of Service Excellence Freeman Health System

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Freeman Lung Institute

Tabitha Smith Accounting & Tax Services

Executive Psychological Resources

V's Barbershop

Paula Baker, CEO 1002 McIntosh Circle, Suite 4 Grand Opening

Tabitha Smith, Owner 705 Illinois Avenue, Suite 6A Eighth Anniversary

Blake Webster, AmyKay Cole, Clinical Psychologists 505 West 2nd Street Open House

Lucia Crawford, Owner 2917 South Main Street Fifth Anniversary

Senior Center

Morgan Coaching and Consulting, LLC

Sam Anselm, City Manager 2616 South Picher Avenue Ground Breaking

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Presented by

Melody Morgan, CEO/Owner 417.439.1319 New Business

Ribbon provided by Countryside in the City

AUGUST 2017

Ribbon Cuttings

THANK YOU FOR RENEWING ABE Painting........................................................... 2012

Homewood Suites by Hilton-Joplin........................ 2012

Abundant Shine, Inc................................................ 2014

Jenny Craig Weight Management......................... 2014

Advance Family EyeCare........................................ 2003

Joplin Little Theatre................................................ 2006

Adviant, Inc............................................................. 2012

Joplin Museum Complex........................................ 1998

Allstate-Loretta Bailey Agency................................ 2005

Living Green Interior Landscaping, Inc................... 2011

Sharon Beshore....................................................... 2009

Thomas McGee, L.C............................................... 2014

Bourne Logistics Management, Inc. ...................... 2013

Midway Sheet Metal............................................... 1997

Carterville Christian Church.................................... 2015

Midwest Airend and Pump..................................... 2003

Catholic Charities of Southern Missouri................. 2013

Midwestern Interactive........................................... 2016

Chalmers Insurance................................................. 2011

My Little Puppy, Inc................................................ 2016

Clearly Clean........................................................... 2013

PHP Specialists........................................................ 2014

Community Bank & Trust........................................ 1981

Republic Services DBA Allied Waste...................... 2014

Compassus Hospice............................................... 1998

S & S Computers..................................................... 2011

Component Packaging........................................... 2006

Show Me the Ozarks Magazine.............................. 2000

Contractors Portables, Inc...................................... 2014

Sophie, LLC............................................................. 2007

Crosslines Ministries................................................ 2015

Springfield Striping & Sealing................................. 2009

Douglas A. Doll....................................................... 2016

TalentForce.............................................................. 2014

Electronic Security Systems.................................... 2014

TJ Franz & Associates............................................. 2003

First Home Mortgage............................................. 2002

Waterjet Systems International, Inc........................ 1992

Gilmore & Bell, P.C.................................................. 2014

Willis & Associates.................................................. 2014

H.E. Williams, Inc.................................................... 2000

Wisper ISP, Inc......................................................... 2001

Heartland Pet Food Manufacturing........................ 2014

Zahn Apartments.................................................... 2007

Home Instead Senior Care ..................................... 2011

Zimmer Radio Inc.................................................... 2016

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SeneGence - Endless Kiss Linda Dukart, Representative 417.291.0580 Second Anniversary

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business outlook AUGUST 2017

Our Members Announce presented by Cardiothoracic surgeons and cardiologists at Freeman Heart & Vascular Institute successfully performed the first transcatheter aortic valve replacement (TAVR) procedures in the area. The minimally invasive technique gives hope to patients who suffer from severe aortic stenosis, but who are not ideal candidates for a complex open heart surgery. For more information, go to www.freemanhealth. com.

Freeman Health System is implementing biweekly simulation-based orientation for new employees, including registered nurses, nurse technicians and unit secretaries. Located at Freeman Hospital East, the new simulation learning lab provides opportunities for handson experience in a re-created hospital room. For more information, go to www.freemanhealth.com.

Dr. John R. Dages, PhD, LP, Psychology and Counseling Services of Joplin, is excited to begin his new private practice in Joplin at 705 Illinois Avenue, Suite 14. Some of the mental health issues he addresses are eating disorders, mood and behavioral issues, ADHD, PTSD, anxiety and depression, grief and loss, health issues, identity issues, interpersonal relationships, life transitions, obsessions and compulsions, work or professional conflicts, obesity/bariatric psychological assessments and treatment. He accepts most insurance plans, as well as Medicaid and Medicare. For more information, call 417.719.1346.

Ronald McDonald House Charities of the Four States is excited to announce its 19th Annual Golf Tournament at Twin Hills Golf and Country Club August 10! Back this year is World Long Drive Champion Dan Boever.

This tournament is a flighted, 4-person scramble with mulligans, favors, carts, dinner, awards, door prizes and much more. For information on sponsorships and registration, call 417.624.2273.

Mark your calendars for September 9 to be part of the 5th Annual Ronald McDonald House Charities of the Four States Big Red Shoe 15k, 5m, 5k and Kid’s Fun Run presented by TAMKO Building Products. Help us reach our goal of 500 runners! Go to www.localraces.com or call 417.624.2273 for more information.

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City of Joplin officials and representatives from the Area Agency on Aging Region X initiated the construction of the new Joplin Senior Center during a groundbreaking ceremony in late June. The 14,400-square-foot Senior Center will be located on the south side of 26th Street and borders the east side of Mercy Public Park. The center provides many benefits to the senior community by offering expanded meal services, exercise classes,

computer lab, health and wellness checks and counseling. For more information, go to www.joplinmo.org.

Dan Johnson, PE, CFM, was recently named City of Joplin Assistant Director of Public Works-Engineering. As assistant, his duties will include plan reviews for new development, capital improvement project management, annual maintenance, and system rehabilitation projects. For more information, go to www.joplinmo.org.

The Joplin Family YMCA is now in a single facility at the South YMCA, 3404 West McIntosh Circle. Hours are Monday-Friday 4:30 am-8 pm, Saturday 7 am-6 pm and Sunday 12 pm-6 pm.

For more information, go to www.joplinfamilyy.org.

Rep. Charlie Davis is running for Missouri’s 32nd Senatorial District. Charlie has served in the Missouri House of Representatives for 7 years. For more information, call 417.825.1193.

In less than a month, students will be back on campus for the fall semester. Missouri Southern State University invites you to register for Community Day Wednesday, August 23, from 10:30 am-1 pm. This is an outdoor event giving area businesses the opportunity to promote their products, services and job opportunities to MSSU students. Space is limited.

Register today at mssu.edu/career, MSSU Career Services, 417.625.9343.

Brad Belk, longtime director of Joplin Historical & Mineral Museum Inc., accepted a new position at Missouri Southern State University as community historian. Belk will research, write and edit books and scholarly articles, and will deliver lectures and presentations to schools, organizations and businesses. He will serve as a university and community resource on regional history and historic preservation. For more information, go to www.mssu.edu.

Anthony Giarratano is the new operations director for KM Guru. He will work with clients to help create and sustain a relationship with the company to aid local businesses and businesses abroad. For more information, email TonyG@ KMGuru.com.

Register for the Nevada/Vernon County Chamber of Commerce Low and Slow Barbecue Cook Off September 23 from 10 am-2 pm at the Elks Bingo Hall & VC Fairgrounds. Entry fee: brisket, chicken, pork spare ribs - $200; people’s choice - $25. $3,000 total in cash prize awards for 1st-3rd meats. For more information or to register, email chamber1@nevada-mo. com or call 417.667.5300.

You may now schedule your appointment at V’s Barbershop on their custom V’s app. Simply download the app on your smart

phone or mobile device and you can schedule with a barber of your choosing. You may also still call them at 417.621.0191 or go to www.vbarbershop.com.

Now is a great time to get things ready for fall outdoor football games by calling R&D Lawn & Landscape for a free consultation and estimate for a custom outdoor kitchen, fire pit or retaining wall. Go to www.randdlawncare.com or call 417.438.6590.

The Joplin ProPrint Print Heroes want to come to the rescue to keep you or your customers’ mobile devices powered up while waiting for services. They are excited to introduce their custom wireless mobile power station called Pro Power. Call them today at 417.782.1418 for a free demo in your business.

Mystique Boutique is excited about all of the new items on display and available in the store for purchase today. They are located inside Joplin’s Northpark Mall on the southeast side near American Eagle, or log on and shop from the comfort of your home at www.mystiquebtq.com.

Payroll Vault wants to make sure you are having fun with your business and not dreading the fears of government compliance. Call them today for a free business audit assessment to make sure you have the proper processes in place to continue to drive healthy profits. Call them today at 417.623.0941 or go to www.payrollvault.com.

ADC Dental Group is now seeing their current patients on Fridays. Make sure to call them today at 417.782.5005 so they can continue to keep you smiling for all of those back-toschool moments or go to www.adcofjoplin.com to book your appointment.

ABE Painting is excited to offer their free touch ups for life to all of their customers in celebration of their 10 years in local business. If you are a current customer, make sure to ask one of their paint team professionals today or call them at 417.291.4122 or book your free consultation at www. abepaintteam.com.

The UPS Store located on East 32nd Street, just down from Panera Bread, would like to say thank you for your many years of business. Did you know the UPS Store is still the number one go-to for business cards nationwide? Make sure to stop by and ask for Jason or Becky today for your free estimate. Call them today at 417.626.7555.

Did you know Cheezie’s Pizza offers free delivery in Webb City? You can now order your hot and fresh pizza at www. cheeziespizza.com or call 417.673.7373, and they will deliver hot and fresh to your door.

J.Hilburn and Nancy Paul announce the August 1 fall launch of custom clothing for men. They will introduce new custom

Your business needs access to data, and you need it fast, but you have a budget and need options. Now Cable ONE offers 500 mbps down/50 up, giving your business more high-speed internet choices! Call your local Cable ONE Business Account Executive, Cindy Sundy, at 417.825.0713 for all of Cable ONE’s high-speed business options and pricing.

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chinos and other new items. J.Hilburn is revolutionizing the way men shop. It is easy to get a great fit at a reasonable price without leaving your office or home. Contact Nancy at 417.389.5131!

The Crowder College Foundation Roughrider Car Show is September 9 from 10 am-3 pm at Crowder College, 601 Laclede, in Neosho. Registration is 9 am; awards are 2:30 pm. All cars and trucks welcome. Free admission to spectators; car show entries are $20 in advance or $25 at the gate. For more information, call 417.455.5646.

The Tri-State Area Contractors Association has named Shael Puckett its new executive director. Contact her at shael@tristatecontractors.net or at 417.627.9392.

July 13, 2017, marked the fifth anniversary for Specialty Risk Insurance, a full-service insurance agency headquartered in Carthage, specializing in agribusiness, farm and ranch, and commercial insurance. Specialty Insurance has offices in Joplin and Sarcoxie in addition to the Carthage headquarters. For more information, call 417.359.5470.

Stronghold Data, LLC recently introduced a new website.

Check it out at www.strongholddata.com. For more information, call 417.627.9878.

KCU-Joplin held its first ever White Coating ceremony in July, marking the beginning of the inaugural class’ journey to becoming osteopathic physicians. For more information, call 816.585.4252.

George A. Spiva Center for the Arts is hosting “A Bell(e) Ball, Porcelain Figures by Linda Ganstrom” and “Anemoi, Breath of the Morning Sky, Ceramic Whistles by Laurie Spencer” through September 24. For more information, go to www.spivaarts.org.

The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by August 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

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business outlook AUGUST 2017

Calendar of Events for August 2017 August 1 9 am Leads Group One Joplin Public Library

August 15 5:30 pm Business After Hours Keller Williams Realty

August 2 9 am Leads Group Three Chamber Office

August 16 9 am Leads Group Three Chamber Office

August 4 7:30 am First Friday Coffee Missouri American Water

August 23 9 am Leads Group Two Chamber Office

August 9 9 am Leads Group Two Chamber Office

August 24 8 am Hot Links Annual Golf Tournament Eagle Creek Golf Course

August 15 9 am Leads Group One Wildcat Glades Conservation & Audubon Center

August 25 8 am Hot Links Annual Golf Tournament Eagle Creek Golf Course

It's Time to Say Goodbye...

Cary Beasley recently accepted the position of administrative assistant for the assistant dean of student services at KCU-Joplin. She worked for the Chamber for 13 years, starting out as an administrative assistant and leaving as the workforce development manager.

Martha Getz is the new operations administrator with Christ In Youth. Martha began her career with the Chamber five years ago as the membership coordinator and is leaving as the visual communications coordinator/YPN coordinator.

Good luck in your new roles! We'll miss you!

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

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MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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About the Program The Work@HealthTM Certification Training was developed by the Centers for Disease Control and Prevention (CDC) to enhance employer knowledge of strategies and tools for the planning, implementation, and evaluation of workplace health interventions. The science-based curriculum includes 8 core modules that provide employers with the skills to implement a comprehensive worksite wellness program using interventions that principally address chronic health conditions, such as heart disease, stroke, cancer, diabetes, arthritis, and obesity.

Employer Benefits  Obtain professional training on establishing a customized worksite health intervention plan.  Conduct an assessment to define existing needs, interests, and capacity for specific programs.  Learn how to create a healthier work environment for improving employee well-being and productivity.  Network and share best practices with other companies across the state of Missouri.  Receive a certificate of completion from the CDC.

Program Modules 1.

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Making the Business Case Assessing Your Worksite Building Leadership Support Developing Policy, Benefit, & Environmental Supports in the Workplace Developing Effective Communications Evaluating Your Program Planning & Developing Your Program Implementing & Sustaining Your Program

Training & Registration Details Date: Wednesday, August 23, 2017 Time: 8:00 AM to 5:00 PM (breakfast and lunch provided) Location: The Library Station (Springfield, MO) Fee: $30 per participant (maximum of one participant allowed per company) Register: www.stlbhc.org/event/work_at_health *Please contact Lauren Schulte at lschulte@stlbhc.org with questions*

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Welcome New Members #TeamFigs 3D Printing 420 Grand Avenue, Suite 159A Joplin, MO 64801 914.260.9045 Todd Greene, Co-Owner Bubba Evansco, Owner Sponsors: Brian Kelly, Joplin Area Chamber of Commerce; Jim Kesler, Joplin Area Chamber of Commerce Joplin Snack Sales Vending Machines P.O. Box 2914 Joplin, MO 64803-2914 417.782.7549 Ron Rackers, Owner Sponsor: Eddie Stephens, Crowder College M & M Bistro Restaurant/Bar 612 South Main Street Joplin, MO 64801 417.627.9996 www.mmbistro.com Siyavash Alvandimehr, Owner/General Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Modern Woodmen of America Financial & Financial Advisors 107 West Aldersgate Nixa, MO 65714 417.540.7041 www.modernwoodmen.org Darrin Coles, Managing Partner Sponsors: Doug Hunt, Turning Point Consulting & Coaching; Jim Kesler, Joplin Area Chamber of Commerce Shirley's Tavern Restaurant/Bar 321 West Main Street Carterville, MO 64835 417.717.0706 www.shirleystavern.com Ashley Wise, Owner Sponsors: J.D. Buckridge, Higher Vision Coaching.

Training.Consulting; Jim Kesler, Joplin Area Chamber of Commerce

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Snodgrass Collision Center Automobile Body Repair & Painting 1604 East 4th Street Joplin, MO 64801 417.781.7774 Dana Snodgrass, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce J & M Tire & Muffler, Inc. Automobile Repairs & Service 1203 East 7th Street Joplin, MO 64801 417.782.3822 www.jandmmuffler.com Cindy Jarnagin, Co-Owner Sponsors: Rob Willis, Willis & Associates; Jim Kesler, Joplin Area Chamber of Commerce LegalShield/ID Shield Attorneys 100 East Spring Street Neosho, MO 64850 417.529.1559 www.legalshield.com/hub/sylviaguerra Sylvia Guerra, Director Kathy Roberts, Director Sponsor: Jim Kesler, Joplin Area Chamber of Commerce The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members. Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca. joplincc.com/businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@ joplincc.com.

Fill out the member application to join the Chamber at http://cca.joplincc.com/newmemapp. aspx?dbid2=mojop.

By Karen Bradshaw, Director of the Center for Entrepreneurship at Missouri Southern State University

“Success is not final; failure is not fatal: It is the courage to continue that counts."--Winston S. Churchill Successful entrepreneurs tend to be resilient, decisive and competitive. They possess the ability to see opportunities others may not see and to work hard to see these visions accomplished.

They tend to be innovative and able to see how technology might be used to make their firms more efficient. While there is not a specific path to success, following are some tips that may assist you in your journey to be a successful entrepreneur: Associate with other entrepreneurs Find other entrepreneurs you can meet with and exchange ideas. Being able to connect with encouraging, positive, forward-thinking people will influence you to become more driven. Joining community organizations like the chamber of commerce or civic groups will give you access to successful entrepreneurs.

Find mentors Anyone who thinks they are the only person with good ideas is mistaken. Many people have already experienced great challenges in business that you will one day face. Seek their advice and learn from their mistakes. Find someone to be your mentor who can act as a confidential sounding board for your ideas.

Be passionate about your work Make certain you enjoy the line of work you are going to pursue. You need to relish your business endeavors in order to be successful. People who don’t believe in their ideas, projects and companies often don’t succeed. If you are going to build a better mousetrap, you must have a vision on how you will accomplish your goal.

Develop a plan Develop objectives and a strategic vision for your firm. As you are developing your strategy, think about

how you can create conditions that allow innovation to become part of everyday discussions among fellow employees. As you plan for expansion, hire innovative thinkers and plan to have the resources and training available to excel at their positions. Develop financial plans and goals to be able to support your vision.

AUGUST 2017

8 Tips on Becoming a Successful Entrepreneur

business outlook

Be flexible and continually improve As an entrepreneur, you will need to be agile in order to perform well and accomplish your goals. You will need to continually learn and adapt as new technology and information becomes available. However, you will need to remain persistent in striving to meet your goals. In order to avoid failure, you need to be able to adapt to environmental factors that can be difficult to overcome.

Continuous improvement is the key. Educate yourself on new management techniques, changes in the marketplace, and new technology.

Manage finances wisely Cash is king, and you must be able to manage your cash flow in order to stay in business. You will need to be able to control your expenses, generate revenue and make profit in order to succeed. This means you will need to have knowledge of budgets and financial management techniques.

Understand your customers Successful entrepreneurs spend time carefully analyzing their customers on a continual basis. If you don’t know who your customers are, how will you be able to determine if you are meeting their needs? You need to understand what problems your company can solve for customers. In order to successfully satisfy your customers' needs and to communicate with them using various marketing tools, you need to know who they are and what, when, how and why they will purchase your products or services.

Demonstrate honesty and integrity In the long run, honesty pays off. Being a person of your word, delivering what your company promised and treating your business dealings with integrity will help you succeed. The reputation you develop in business will follow you and reflect on the opportunities others will want to offer you. Customers and suppliers want to deal with people they can trust. Long-term trust is earned.

"Always bear in mind that your own resolution to success is more important than any other one thing."-Abraham Lincoln

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business outlook AUGUST 2017

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

STARTING A SMALL BUSINESS: THE FIRST STEPS

WINNING GOVERNMENT CONTRACTS: THE FIRST STEPS

Before you start a business, be certain to attend this

This introductory 3-hour seminar is an overview of critical

training. Participants will have an opportunity to assess

first steps associated with winning government contracts,

their business idea, learn about the importance of

including registrations and certifications. The Missouri

planning, discuss legal and regulatory requirements,

Procurement Technical Assistance Center (MO PTAC) hosts

learn about marketing strategies and identify sources of

these quarterly seminars on getting started in government

financing. Each participant will receive a Start-up manual.

contracting. The seminar also covers MO PTAC services

August 3 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $29 per business

available to assist Missouri businesses in all aspects of government contracting. Registration: Please contact Phyllis Behrens at 417.625.9353 or behrensp@missouri.edu.

Registration deadline: 8/4/2017.

August 8 (Tuesday), 1-4 pm Location: Plaster School of Business, Room 107A, MSSU Cost: $38

PREDICTING CASH NEEDS

The third in a series of three, participants in this training will learn to estimate future sources and uses of cash. They will also learn how to analyze those predictions to make more informed decisions.

Participants will leave this session feeling more comfortable about decisions related to preparing for growth, realistic loan and financing requests, how much cash they can safely take out of the business, and making affordable purchases for the business.

August 10 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $69 Find the full schedule of workshops at www.mssutraining.com.

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AUGUST 2017

business outlook

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business outlook AUGUST 2017

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AUGUST 2017

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