April 2017 Business Outlook

business outlook APRIL 2017

2016

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PRESIDENT’S MESSAGE pg. 3

A Year Past and Future

SMALL BUSINESS OF THE YEAR NOMINEES pg. 12

45 Joplin-area businesses nominated

OUR MEMBERS ANNOUNCE

pg. 10-11

Awards, announcements and opportunities inside!

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APRIL 2017

business outlook BOARD OF DIRECTORS 2016-2017 Executive Committee Clive Veri Chairman of the Board

Rodney Haynes

Chairman Elect of the Board

Karen Plott

Past Chairman of the Board

Brandon Davis Treasurer

Louise Secker

Vice Chairman Membership/ Community Development Services

Open

Co-Vice Chairman Membership/ Community Development Services

Lori Scott Dreiling

Vice Chairman Economic/Workforce Development Services

Open

Co-Vice Chairman Economic/ Workforce Development Services

Directors Gina Atteberry Brent Baker

Directors, cont.

Michael Beatty Todd Chenault Donovan Edwards David Glenn Jacqueline Hackett Jerrod Hogan Holly Hukill Betsy Kissel Dr. Alan Marble Randy Moore Kelli Perigo Ex-Officio Directors Sam Anselm John Bartosh Mike Gray Dr. Brad Hodson Ryan Melton Dr. Jennifer Methvin Matt Proctor Dr. Norm Ridder Marilyn Ruestman Michael Seibert

CHAMBER STAFF Executive

Rob O’Brian, CEcD President Tonya Sprenkle Vice President Lisa Kelly Executive Assistant

Member Services

Ginger LaMar, IOM Director of Member Services & Development Stephanie McGrew Member Events Producer Jim Kesler Membership Sales Strategist

Finance

Navon Cook Finance Director Samantha Doubledee Finance Coordinator Melany Frederick Finance Coordinator Intern

FIND US AT: 2

Communications

Kirstie Smith Communications Director Wendy Brunner-Lewis Communications Coordinator Martha Getz YPN/Communications Coordinator

Economic & Workforce Development

Mark Turnbull Director of Regional Strategies Kevin Welch Director of Business Attraction Brian Kelly Director of Entrepreneurship & Technology Strategies Cary Beasley, IOM Workforce Development Manager

Administrative Support Lea Schroer Administrative Assistant

5 LEVEL SPONSORS S T A R

PARTNERSHIP

PLATINUM LEVEL

City of Joplin Crossland Construction Company Downstream Casino Resort Empire - Liberty Utilities Central KOAM-TV/FOX 14 - KFJX Stronghold Data LLC

CHAIRMAN LEVEL Commerce Bank EaglePicher Technologies, LLC Freeman Health System General Mills Joplin Floor Designs Joplin Globe Publishing Company Joplin Regional Business Journal Joplin Supply Company KODE-TV/KSNF-TV Lamar Outdoor Advertising Lancaster Signs Mercy Hospital Joplin Missouri Southern State University Results Radio, AMI Radio Group SNC Squared Southwest Missouri Bank US Bank, N.A.

PRESIDENT LEVEL Arvest Bank BKD, LLP Community Bank & Trust (CBT) Lakeland Office Systems, Inc. Roper Honda Show Me The Ozarks Magazine Weed Whackers, Inc.

DIRECTOR LEVEL Choice Marketing Connell Insurance, Inc. Joplin ProPrint Motive Matters Storm Stanley

Joplin Area Chamber of Commerce www.joplincc.com 320 E. 4th Street, Joplin, MO 64801 /joplinchamber (P) 417.624.4150 /joplinchamber (F) 417.624.4303

PRESIDENT’S MESSAGE A Year Past and Future Somewhere in the misty past, someone decided your Chamber should have a fiscal and program year that starts on April first. There is a joke in there someplace, I am sure, but regardless, now is a good time to take a quick look back at our last 12 months and give a bit of crystal ball for this, our 100th official year of serving businesses and community.

First, a big thank you to our members, whether you are new in this past year or one of our great, long- term members that have supported the Chamber and community for ROB O’BRIAN, decades. We are stronger because of your membership.

PRESIDENT Thank you, as well, to the more than 300 individuals among our membership who volunteer to serve on the board of directors and on our many committees. Your personal support greatly magnifies the efforts of our 16 great employees and enables us to do many things to support our community and our region.

Your Chamber’s largest direct project began in earnest one year ago this month, in April 2016, with the acquisition of a 51,000-square-foot downtown building and work to turn it into a training center as well as space for small companies. After more than 18 months of preliminary work in partnership with Crowder College and the Workforce Innovation Board, we were able to present the Joplin City Council with a vision of providing great training opportunities for our area residents and provide better-skilled employees to our area firms. The Council embraced the program, committing nearly $6 million in disaster recovery funds to the Chamber Foundation to acquire, remodel and equip the facility. Crowder begins its classes in August 2017, but in the meantime, the WIB has moved in and two tenants have already taken some of the space for small firms. Thanks to Crowder, WIB and especially the City for working with us to create a facility that will serve our companies and residents for years to come.

We had terrific things going on in our Member Services arena as well. This year’s Leadership Joplin program has continued training up and coming leaders about what makes the community tick as well as spreading the good word about Joplin at our state capitol. The Leadership Joplin group has also partnered to do a joint session with our Tomorrow’s Leaders Today class, giving both those already in the workplace and high school students an opportunity to share perspectives about our area’s future. We had a membership event that brought in more than 100 new members, plus the day in and day out calls that brought in at least that many more.

Our Member Services group also executed an exciting Business EXPO at its new venue at Downstream Casino Resort Pavilion. This first major event of 2017 kicked off our 100th year with a lot of enthusiasm and new ideas, including the amazingly popular flaming dessert bar.

Of course, we worked on economic development with HS Baking, EaglePicher’s new facility, expansion of Heartland Pet Products and a new company, DEF, LLC, which should formally announce its project this spring. And, our new Kansas City University Medical School moves from construction to classes in the next few months.

Looking ahead, we are again in our five-year accreditation cycle, which means a lot of staff and volunteer time to make sure we are doing the right things for our members and community.

We continue to address workforce issues, not only with our new training center, but our Joplin Regional Partnership campaign to encourage people to get better training at our many regional educational institutions.

And while there is a lot more to talk about, I encourage you to act right now to make your reservations for our 100th anniversary banquet May 4. For the first time in decades, we will have a keynote speaker. Former Arkansas Governor Mike Huckabee will join us to talk not about politics, but about growing up in Arkansas; stories called too funny to be true-but are. And, of course, we will recognize so many great folks who make Joplin a thriving community.

There are a lot of good things coming in our 100th year. Join us May 4 to find out more.

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Your Chamber, Then and Now Follow us on our journey through time as we celebrate how your Chamber shaped the area from its inception in 1917 to today.

The following article ran in the July 2012 Business Outlook, when your Chamber was celebrating its 95th anniversary. It was written by Brad Belk with the Joplin Museum Complex and features a look back at Joplin during the war years of the '40s.

The census of 1940 showed Joplin with a population of 37,144, up 11 percent from 1930. As the decade of the 1930s faded, so did the Great Depression’s high unemployment rate. World War II created various job opportunities. The federal government established a defense training center at Lafayette School during the summer of 1942. Free training was offered to thousands of people in aircraft sheet metal work, welding, forging and other related activities. When hired, the workers made from 55 to 75 cents an hour.

During the war, thousands of military men invaded the downtown commercial district from Camp Crowder. The weekends were particularly busy for merchants catering to the amusement and recreational needs of the Signal Corps soldiers.

The Tri-State lead and zinc mines were also active. Both minerals were in high demand to supply the war effort. Local miners were given deferments because of their labor value in the mining fields.

The price of freedom was not without cost as Joplin residents, and all Americans, made extremely serious sacrifices. Approximately 5,000 Joplin servicemen proudly served their country and tragically, 166 made the ultimate sacrifice--never returning home alive.

Everyone did their part to help during this time, as nearly every consumer item was rationed from automobiles and household appliances to sugar and meat.

The community rallied in support of the war effort. Over 7,000 students, from first-graders to Joplin Junior Collegians, purchased and sold war bonds and stamps from September 1942 through May 1943, collecting $162,578.20. With those dollars, the military purchased 75 Army Jeeps and a Mustang fighter plane. The P-51 fighter plane was aptly named “The Joplin Public Schools.”

An air-minded, Joplin electorate voted 12 to 1 in favor of a $250,000 bond issue that improved the Joplin Airport in 1944.

In 1946, a $350,000 addition was completed to St. John’s Hospital, then located at 22nd and Jackson.

The construction consisted of a two-story, 50-bed extension to the hospital.

The East Seventh Street viaduct was completed in 1940 for $234,000.

The county, state and school tax rates for Joplin residents in 1947 were set at $3.59 on a $100 valuation.

One year earlier, the rate was set at $2.70. The City’s operating budget in 1948 was $527,006.75.

A couple of horses performed in front of the Chamber office located at 122 West 4th Street. Hatsushimo (1946), formerly owned by Emperor Hirohito of Japan, and the Hollywood wonder horse known as Gallant Bess (1947) kicked up their hoofs entertaining local residents.

One hundred animal lovers got together in 1948 at the Coca Cola auditorium, 12th & Virginia, to discuss the humane treatment of animals. This nucleus would establish the Joplin Humane Society.

Joplin “Firsts” - In 1946, FM radio debuted in Joplin at the WMBH station, located at the Frisco building.

According to The Joplin Globe, the largest Safeway store in Missouri opened at 4th and Gray in 1947.

The grocery store became the first to be totally air conditioned. The Joplin Little Theatre got a new stage address in 1948 at 1st Street and Adams, as they converted a former horse academy into an intimate theatre. Their first production was "The Skin of Our Teeth." Also that year, Joplin’s first drive-in, outdoor theater, the Tri-State Drive-In, opened on West Seventh. The first automobile drive-in bank depository began operations in 1949 at the “Friendly” First National Bank at 524 Main. Resulting from a provision in the new Missouri Constitution, women were given the opportunity for the first time to serve on a jury in state and federal courts. With the 1946 ruling, Elsie Shull became Joplin’s first woman to serve in this capacity.

Join us next time as we discover 1950s Joplin.

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2016-2017 Executive Committee

Presented by

Message to the Network from Chairman Ryan S. Melton

I’m often asked something that sounds a lot like this, “Now that you’re the chairman of YPN, what is going to be your focus this year?” That’s a great question that I haven’t always had a great answer to, but recently I think I came up with an answer; maybe not the best answer but an answer nonetheless.

In the ancient world, the Roman culture existed as a caste system, meaning if you were born with wealth and influence, you would always have wealth and influence. If you were not born with wealth and influence, then you would never have either.

During these times, wealthy men would identify young artists, writers, philosophers and others who showed potential but who were not a part of their social class. They would hire them to be an anteambulo. The word "anteambulo" literally means “clearing the path.” An anteambulo would travel in front of their patron making way, communicating messages and generally making their lives easier. As the anteambulos went about their work, they were able to create vital relationships, learn lessons they would never learn anywhere else, and they would become invaluable to their supervisor. As the anteambulo showed his worth, the lines of the caste system began to be erased, and their fate began to change.

As a young leader, I would recommend that you become an anteambulo. That you make the path easier for those around you and in doing so, you will build your leadership and your influence. Great leaders aren’t born, they are built along the journey. I think this analogy sums up what I want to focus on this year in the Young Professionals Network. I want to continue to see young professionals clearing the path for our community to grow and become stronger. I want to continue to see young professionals clearing the path for others to grow and become

Ryan Melton, Chairman Shawn Daniel, Co-Chairman Brent Baker, Past Chairman Courtney Barnard Drew Kimble Jennifer Little Emily Marion Stephanie Onstot Tyler Overstreet Megan Tyler Whitney Warren

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New YPN Members Ashley Grafton Modine Manufacturing Company Genevieve Lunceford Modine Manufacturing Company Ryan Mendoza Firehouse Subs Jordan Mize Mercy Hospital Joplin Rose Peacock Mercy Hospital Joplin Alison Schlobohm Modine Manufacturing Company

stronger, and I want to continue to see young professionals clearing the path for those whose path may be inherently more difficult than ours. What do you think we could accomplish in one year if we all focused on being an anteambulo?

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Wilhite Sign Company Division of CDL Electric, Inc.

Presented by

College View Manor Senior Living

Eric Hance, Director of Plumbing; Arty Hance, Plumbing Manager 602 Michigan Open House for New Location

Brad Eldridge, Executive Director 3828 College View Drive Partnership with Access Home Health Agency and Home Instead Senior Care

Office Depot

Signature Granite

Ty Levens, General Manager 3132 South Range Line Road New Rewards Program

Ribbon provided by Countryside in the City

APRIL 2017

Ribbon Cuttings

Krista Lake, Owner 1001 South Range Line Road New Location

Congratulations to Dr. Michael Joseph!

Dr. Michael Joseph recently joined U.S. Bank’s local advisory board for the Joplin District.

Community Clinic

Stephanie Brady, Executive Director 701 South Joplin Avenue Remodel and Open House

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417.624.1234

"Dr. Joseph will give U.S. Bank increased knowledge of how we can be of even greater service to the people of the Joplin market area," Community Bank President Randy Evans says. "He adds a level of prestige to our organization, is well respected, has made significant contributions to the community and is active in a variety of civic, charitable and church-related activities."

Calendar of Events for April 2017 April 4 9 am Leads Group One Top Seal Packaging 6 pm Tomorrow's Leaders Today Graduation Missouri Southern State University April 5 7 am Leadership Joplin 2017 Jefferson City Trip Jefferson City 9 am Leads Group Three Chamber Office April 6 7 am Leadership Joplin 2017 Jefferson City Trip Jefferson City April 7 7:30 am First Friday Coffee Missouri Southern State University Billingsly Student Center April 11 10 am Small Business of the Year Nominee Brunch & Business Event Butcher's Block Event Center April 12 9 am Leads Group Two Chamber Office 4:15 pm Community Pride Starts Inside Awards Assembly North Middle School April 14 Office Closed Good Friday

April 17 12 pm Leadership Joplin Steering Committee Meeting Chamber Office April 18 9 am Leads Group One 4 State Staffing 5:30 pm Business After Hours SNC Squared

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April 19 9 am Leads Group Three Chamber Office 11:30 am Cultural Affairs Committee Meeting Chamber Office 12 pm Nexus IT Presentation: Internet of Things Chamber Office April 20 8:30 am Process Improvement Workshop Chamber Office 8:30 am Leadership Joplin 2017 Education Session Chamber Office April 21 10:15 am Eggs & Issues Legislative Brunch Continental Banquet & Catering Services April 24 11:45 am Chamber Board of Directors Meeting Chamber Office April 26 9 am Leads Group Two Chamber Office

STATE OF THE LOCAL ECONOMY: A REPORT FROM YOUR CHAMBER

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There Are Always Reasons to Visit Titanic Again!

NEW Display! NEW Artifacts!

What staircase was built actual size?

Where can you play the baby grand piano?

Where can you feel the 32 degree temperature?

What ship pays tribute to 2,208 passengers?

Where can you touch an iceberg?

20 years ago the iconic Titanic Movie was released, winning 11 Academy Awards.

See the Titanic Movie Costumes NOW - June 11, 2017

www.TitanicBranson.com

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Our Members Announce presented by

Happy 100th birthday to Herrman Lumber! In 1917, Jess Herrman opened his first lumberyard in Appleton City. Few businesses ever reach that milestone, and it never comes without some desire, dedication, long hours, great employees, welcoming communities and loyal customers. For more information, go to www.herrmanlumber.com.

SAI Global for both the design and manufacture of electric motors, drives and related components. CEMCO provides authorized service and maintenance schedules for complex manufacturing equipment, maintaining the largest inventory of belts, drives motors and controls in the Four-State Region. For more information, go to www. cemcomo.com.

EaglePicher Technologies, LLC, acquired Lithiumstart in February. Lithiumstart designs and builds lithium-ion energy storage systems for marine, motorsport, aerospace, industrial and government customers. For more information, go to www. eaglepicher.com.

Join the Missouri Southern State University Small Business & Technology Development Center’s 30th birthday celebration April 7, 3 pm, at Cornell Auditorium, Plaster Hall, at MSSU. RSVP at https:// events.r20.constantcontact.com/register/eventReg?oeidk=a07edw6 775bc8a355db&oseq=&c=&ch=.

Branco Enterprises Inc., was recently recognized by The Associated General Contractors of Missouri, Inc., for reporting zero lost workdays. In addition to being a leading general contractor in the Midwest and beyond, Branco also specializes in design build, construction management and pre-construction services. For more information, go to www.branco.com.

Through April 15, when you bring a church bulletin while dining at Jimmy’s Egg, you will be supporting your local Watered Gardens Gospel Rescue Mission’s food pantry! For every 10 church bulletins brought in, the Jimmy’s Egg corporate office will donate one dozen eggs to the mission food pantry. In addition, the local Jimmy’s Egg office will match the donation. For more information, go to www. wateredgardens.org.

KAB Electric is currently offering consultations for LED lighting upgrades. KAB offers a customized design lighting plan along with an energy savings analysis. They give you the estimated return on your investment and advise you on rebates that are available for a limited time and can provide a variety of products for any budget. Many existing fixtures can be converted to LED. Now is the time to change to LED technology.

It can save your business significantly on your electric bill, as well as reduce labor costs for lighting maintenance. For more information, call 417.649.6057.

The Joplin Public Library’s Teen Book Club meets monthly and is open to readers in 6th-12th grades. Participants choose a different theme each month, and teens then read a book (print, audio, electronic, graphic novel, etc.) of their choice within that theme. For more information, contact the Joplin Public Library Teen Department at 417.623.7953.

Freeman Health System Auxiliary presented $14,000 to seven local nursing programs recently. Nursing programs at Carthage Technical Center, Crowder College, Franklin Technical Center, Labette Community College, Missouri Southern State University, Northeastern Oklahoma A&M College and Pittsburg State University each received $2,000. For more information, go to www.freemanhealth.com.

Freeman Health System is a local sponsor of the Small Business Majority’s workplace wellness program. Small businesses in Southwest Missouri will compete with businesses in the St. Louis region in May in healthy activities and record them through a free platform from Wellable. Special prizes from local sponsors will be awarded to the winning team. Contact Kris Drake at mcdrake@freemanhealth.com to learn more about wellness programs and how to participate in the Wellness Challenge.

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Controls and Electric Motor Company (CEMCO) was recently awarded the ISO 9001:2008 Management System certificate by

You’re ready for spring, but is your beauty routine? Book an appointment at Dr. Fly’s Salon now and get a jump start on your warmer-weather style. You and your stylist can each win $100 just by being the most-liked photo on social media! Ask your stylist today.

For more information, go to www.drflys.com.

PhotoSpiva 2017 delivers an exhibit of photographic excellence from artists across the country in the George A. Spiva Center for the Arts Main Gallery through April 30. For more information, go to www. spivaarts.org.

The Crowder College Roughrider Car Show is April 22 from 10 am-3 pm at Crowder College, 601 Laclede, in Neosho. All cars and trucks are welcome! Entries are $20 in advance and $25 at the gate. Free admission to spectators. Enjoy music, food, raffle, 50/50 pot and trophies. Proceeds benefit the Crowder College Foundation. For more information, call 417.455.5646.

At the beginning of 2017, Uncommon Orthodontics made a decision to not raise their fees for as long as possible, but to extend the 2016 pricing into 2017. The Uncommon Orthodontics team understands that braces are an investment in your smile. They never want you to make a financial decision you aren’t comfortable with and understand if now is not the right time for you to begin treatment.

They will be ready when you are! They will never change their uncommon financial arrangements: no down payment, 0% interest, and 0% finance fee with no credit check (click for more info).

The Titanic Museum Attraction in Branson wants to celebrate the 100th birthday of the Joplin Area Chamber of Commerce by hosting Joplin Chamber Weekend May 5, 6 and 7. Any Chamber member who would like to visit the Titanic that weekend will receive two complimentary tickets. Enjoy the new, limited-time display of award-winning “Titanic” movie costumes, which is celebrating its 20th anniversary this year. To reserve your free tickets May 5-7, reservations are required. Call Titanic at 800.381.7670.

Register your team for the Tri-State Area Contractors Association’s 2017 Sporting Clays Tournament. It’s scheduled for April 15, 8:30 am-1 pm, at Claythorne Lodge in Columbus, Kansas. Registration is at 8:30 am, shooting is at 9 am and lunch and trophy presentation are at 11:30 am. Cost is $225 for a four-person team or $56.25 for a single shooter. Register here. For more information, go to www. tristatecontractors.net.

Fore Media, LLC announces the launching of its new local television show called “On the Town” that features pop culture and entertainment news as well as local business and community showcases. For more information, tune into KODE TV each Saturday at 5 pm or watch online at ON THE TOWN on Facebook. For more information, go to www.foremediagroup.com.

Lori Mayben with V’s Barbershop was recognized as one of the top 30 barbers within all national franchises for the fourth quarter in 2016. To schedule an appointment with Lori, call 417.621.0901 or log on to the V’s Barbershop app.

R&D Lawn & Landscape is offering free estimates on custom outdoor kitchens, fire pits and retaining walls, and irrigation inspections and installations. For more information, contact Derrick Brown at 417.438.6590.

Joplin ProPrint recently launched a new product called Pro Power.

Pro Power is a small portable mobile charging station compatible with any mobile device that uses a USB port and is also a great way to promote your business. For more information, contact the Print Heroes—offering top-notch service on the local level for 35 years— at 417.624.3744.

Mystique Boutique is offering great discounts storewide as they clear out inventory to prepare to showcase their new spring and summer fashion lines. For more great offers, log onto www. mystiqueboutiquejoplin.com or follow them on Facebook and Snapchat.

ABE Painting is offering free consultations for the spring season for any interior paint work. Whether you choose to do it yourself or hire a professional, ABE Painting wants to be the experts in your corner to make sure your home or office always makes you feel comfortable. For more information, call 417.291.4122.

Payroll Vault reminds you that now is the perfect time to take advantage of a free business audit. Payroll Vault offers free consultative advice to all Joplin Area Chamber of Commerce members to ensure you are compliant with federal and state laws concerning your payroll, human resources, timekeeping solutions and more. For more information, go to www.payrollvault.com or call 417.623.0941 to schedule a free consultation.

ADC Dental Group announces a new interactive question-andanswer forum with Dr. John Durling. There is never a bad question to

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ask when it comes to your dental health. For more information, follow them on Facebook at ADC Dental.

Join the Joplin Family YMCA for Healthy Kids Day April 8 from 8 am-noon! Enjoy free bounce houses, games and activities; win big prizes, including a Fitbit, bikes and a Skywalker Trampoline; bicycle helmet giveaway courtesy of The Law Store; bust a move with the exclusive Zumba Kids Dance Party; entertainment

by Midwest Regional Ballet and other local performers; and take part in the Freeman Family 5k and Fun Run. For more information, go to www.joplinfamilyy.org.

APRIL 2017

Pro Musica presents the Ben Kono Group (jazz) Saturday, April 29, at 7:30 pm at Corley Auditorium on the campus of Missouri Southern State University. Tickets are $10 for adults and $5 for students and can be purchased at www.promusicajoplin.org or directly from the Pro Musica office. For more information, call 417.625.1822.

Cheezie’s Pizza always offers fresh, single-topping large pizzas for just $5.99. Make sure to ask about delivery anywhere inside the Joplin city limits and our online ordering at www. cheeziespizza.com.

The 2017 St. Philip’s Episcopal Church Golf Tournament benefitting Children’s Haven of Southwest Missouri is Saturday, April 22, at Schifferdecker Municipal Golf Course. This is an 18-hole scramble with 4-person teams and an 8 am shotgun start. Your $55 entry fee includes green fees, cart rental and lunch. Please register by April 14. Call Harvey Hutchinson at 303.522.6622 or email hhharveytiger@gmail.com.

Children’s Haven of Southwest Missouri is joining with other organizations and communities across the state to recognize April as Child Abuse/Neglect Prevention Month. April 7 is “Go Blue Day”! Wear something blue (the official color of prevention) to show your support for Missouri’s kids. For more information or to find out how you can get involved, contact Children’s Haven at 417.782.4453.

The City of Joplin’s tree limb and brush drop-off site is open the third Saturday of the month from 8 am to 2 pm March through November. The drop-off site is located at 1702 North Schifferdecker Avenue. For more information, go to www. joplinmo.org.

Patients have three new choices for health care at Mercy Clinic 50th Street next to Mercy Hospital Joplin. Appointments are available with Dr. Krishna Kosuru of Mercy Clinic Pediatrics and Dr. Michael Selby of Mercy Clinic Internal Medicine and Mercy Clinic Nephrology. The facility includes family medicine and convenient care. Hours are 8 am to 4:30 pm Monday through Friday for family care, internal medicine, pediatrics and nephrology. Convenient care hours are 7 am to 7 pm weekdays for walk-in care without an appointment for minor health injuries and conditions like coughs, flu, sore throats and earaches. For more information, go to www.mercy.net.

The Chamber is interested in your business. If you won an award, opened another office or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to wendy@joplincc.com by April 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

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Congratulations to the 2017 Small Business of the Year Nominees Presented by Joplin Area Chamber of Commerce & BKD, LLP

1-10 Employee Category

ABE Painting Associates of Dental Arts Atlas Risk Management, LLC Atlas Safe Rooms Big John's Heavy Equipment Binky Guy Custom T's Cheezie's Pizza Churchwell Hedman Tax Group Corner Greer & Associates, Inc. Logan Stanley, Edward Jones Farmers Insurance-Andy Queen Agency Forged Waterjet Fabrications Industrial Physical Therapy, Inc. KM Guru Marketing MJ Surveying, LLC Newton's Jewelers Show Me The Ozarks Magazine Skaggs Chiropractic, LLC The Flip Shop Tropicana Bar & Grill

11-50 Employee Category

Baker Davis Roderique, CPAs, PC Benefit Management, Inc. Big R's Brothers, Bezold & Associates Component Packaging Culligan of Joplin Farrell Construction, Inc. Food 4 Less Golden Corral Buffet & Grill Homewood Suites by Hilton-Joplin Joplin Metro Credit Union Living Green Interior Landscaping, Inc. Paragon Architecture, LLC Star Mechanical/Wholesale Supply Uncommon Orthodontics

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Not for Profit Category

Active Lifestyle Events, Inc. The Alliance of Southwest Missouri Breast Cancer Foundation of the Ozarks Carterville Christian Church Cerebral Palsy of Tri-County George A. Spiva Center for the Arts George Washington Carver National Monument Joplin Workshops, Inc. Rapha House International, Inc. St. Mary's Catholic Church For 22 years, the Small Business of the Year Award (SBOY) program, presented by the Joplin Area Chamber of Commerce and BKD, LLP, has recognized the outstanding contributions of small businesses to the economy and overall progress of the Joplin area. We consider those employing 50 or less a small business. The JACC membership is comprised of 1,026 members with 88 percent representing the category of small businesses.

It is our privilege to recognize the importance of small business with regard to job growth and new products and services. The Chamber also recognizes the services and contributions to our community provided by our area not for profits.

The 2017 Small Business of the Year nominees will be recognized at a brunch Tuesday, April 11, from 10 am-noon at Butcher’s Block. Finalists will also be announced at this time. The brunch is sponsored by KOAM-TV, FOX 14 and The Employer Advantage. JACC members are invited to attend.

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THANK YOU FOR RENEWING AirMedCare - Eagle Med LLC................................ 2015

Indigo Sky Casino................................................... 2013

American Construction........................................... 1996

Insurance Benefits Consultants, LLC...................... 2011

Anderson Engineering, Inc..................................... 1997

Integrity Home Care............................................... 2002

Associates in Oral Surgery & Dental Implants........ 2010

Jasper County University of Missouri Extension..... 2011

AT&T Mobility......................................................... 2007

Joplin Gardens........................................................ 2016

Bott Radio Network - KSCV 100.5 FM................... 2016

Joplin Humane Society, Inc.................................... 1999

Building & Construction Trades Council of

Keller Williams of Southwest Missouri.................... 2006

Joplin, MO ............................................................. 2015

Kiwanis Club of Joplin............................................ 2002

C & H Heating and Air............................................ 2013

The Law Store, LLC................................................. 2016

Cerebral Palsy of Tri-County................................... 2007

Mitchell Mill Systems USA, Inc................................ 2011

Christ In Youth......................................................... 2015

Ozark Adworks........................................................ 1997

Coleman Vision ...................................................... 2003

Premier Locations, Authorized Agent of U.S.

Consolidated Electrical Distributors....................... 2001

Cellular.................................................................... 2014

Economic Security Corporation.............................. 1990

Revolution Beauty................................................... 2015

Emery Sapp & Sons, Inc.......................................... 2008

Sam's Club #6415................................................... 1993

Forged Waterjet Fabrications................................. 2014

Service Solutions, Inc.............................................. 2014

Four State Office Products...................................... 2010

Sidecars, Inc............................................................ 2011

Freddy's Frozen Custard and Steakburgers........... 2013

Team Dental of Joplin............................................ 2016

Frisco Station Apartments...................................... 2004

Thomas Jefferson Independent Day School.......... 1993

Gunlock Heating & Air, Inc..................................... 2007

Traci Thomas Agency, Inc....................................... 2013

The Independent Living Center.............................. 2004

Wyandotte Nation Casino...................................... 2007

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HAVE YOU BEEN VERIFIED YET? No, not by any government agency, but by your own Joplin Area Chamber of Commerce.

Verification forms were recently emailed to the primary contact of all members. This information is used year round for various things, including our website and communications. But we do the printed member directory once a year, and this is your chance to have your correct information included. If you did not receive the form, call or email Lea at 417.624.4150 or lea@joplincc.com, to request that it be resent. If you did receive it and haven't returned it yet, please return to lea@joplincc.com

by April 30.

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Welcome New Members Morgan Coaching & Consulting, LLC Consultant and Coach Joplin, MO 64801 417.439.1319 Melody Morgan, CEO/Owner Sponsors: Brian Atnip, MJ Surveying, LLC; Ginger LaMar, Joplin Area Chamber of Commerce Town Square Publications Publishing 155 East Algonquin Road Arlington Heights, IL 60005 847.427.4905 www.townsquarepublications.com Rader Walker, Community Publication Sales Sponsor: Jim Kesler, Joplin Area Chamber of Commerce 5 Star Nutrition Nutritional Systems/Weight Control 1702 South Range Line Road, Suite 4 Joplin, MO 64804 417.622.4047 www.5starnutritionusa.com Adam Brown, General Manager Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Soar Trampoline Park Recreation 1502 South Madison Street Webb City, MO 64870 417.540.4321 www.soarjoplin.com Leigh and Daniel Schroer, Owners Sponsor: Jim Kesler, Joplin Area Chamber of Commerce Crossroads Charters Charter and Tour Services 610 North Schifferdecker Avenue Joplin, MO 64801 417.781.9222 Jim Willard, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce

Girlfriends Fitness Fitness Center 2806 Arizona Avenue, Suite C Joplin, MO 64804 417.850.6002 www.girlfriendsfitnessboutique.com Shannon Strahan, Co-Owner Melissa Pargen, Co-Owner Sponsor: Kyle Lewis, Keller Williams Realty of Southwest Missouri

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USA Mattress Mattress/Bedding 1229 South Range Line Road Joplin, MO 64801 417.726.5201 www.usamattressjoplin.com Bryan Wilkerson, Manager Teshia Wilkerson, Owner Sponsor: Jim Kesler, Joplin Area Chamber of Commerce

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members.

Please keep these and all members in mind when looking for goods and services. Visit the Chamber’s online member directory at cca.joplincc.com/ businesssearch.aspx.

Invite your clients or vendors to join your 5-Star Accredited Chamber. Contact Membership Sales Strategist Jim Kesler at 417.624.4150 or jkesler@ joplincc.com.

It's a Boy for Samantha Doubledee!

Congratulations to Finance Coordinator Samantha Doubledee, her husband Nathan, and their 3-yearold daughter Mckenzie on the birth of Jackson James Doubledee! He was born March 7. Everyone is settling in and adjusting to being a family of four.

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MSSU SBTDC Celebrates 30th Anniversary

By Karen Bradshaw, Director of the Center for Entrepreneurship at Missouri Southern State University

The Missouri Southern State University Small Business & Technology Development Center (MSSU SBTDC) was established in April 1987. The MSSU SBTDC is part of a nation-wide network of SBTDC programs and is affiliated with and supported by the Robert W. Plaster School of Business. The MSSU SBTDC serves businesses in Jasper, Newton, McDonald, Barton, Vernon, Cedar, Dade and Lawrence counties.

Providing quality assistance to small businesses in order to promote growth, innovation, increased productivity and management improvement is the purpose of the MSSU SBTDC. The goal is to contribute to the economic growth and strengthen the small business community by utilizing federal, state and local resources.

The MSSU SBTDC meets specialized and complex needs of small businesses through resources, training events and no-fee one-on-one consulting services. The MSSU SBTDC partners with area chambers of commerce, financial institutions and other organizations to provide training events.

The MSSU SBTDC is one of nearly 1,000 centers throughout the United States that provides management and technical assistance to over a million individuals annually.

America’s SBTDC network of centers is located in all 50 states and the territories of the U.S. The program is a partnership between the U.S. Small Business Administration, colleges and universities, state governments and private organizations. This nationwide network provided non-fee based business counseling last year to 192,205 entrepreneurs who created 100,233 new jobs, started 17,864 new companies, generated $6.9 billion in new sales, and obtained $4.6 billion in financing.

The Missouri Southern SBTDC is also part of the Missouri Business Development Program, which is comprised of 10 SBTDC centers located at Missouri colleges and universities, an International Trade Center, the Mid-America Trade Adjustment Assistance Center, the Missouri Environmental Assistance Center, the BDP Workforce Program, the Missouri Procurement Technical Assistance Centers, and the Missouri Extension Business Development Specialists.

Between 2013 and 2015, businesses that used the

consulting services provided by the Missouri Business Development Program created or retained 24,180 jobs, increased their sales revenue by $439 million, and acquired over $419 million in financial investments. The Missouri Business Development Program created $119 in economic impact for every one dollar invested in the system.

SBTDC business consultants work to assist pre-venture and existing Missouri businesses with critical business development issues in marketing, management, strategic planning, accounting, finance and international trade.

During the past five years (October 1, 2011 to September 30, 2016), the MSSU SBTDC consultants spent 7,680 hours consulting with 1,241 pre-venture and existing businesses. These organizations created 499 new jobs, retained 471 jobs, acquired $22 million in loans and equity, and increased their sales by $60 million. The SBTDC provided business counseling to people who started 83 businesses during the last five years.

The MSSU SBTDC offers a wide selection of training programs and events for low fees. People receive training in the areas of starting a business, managing cash flow, writing a business plan, understanding financial statements, QuickBooks, Microsoft Excel, predicting cash needs, customer service, generational marketing, data analysis, how to export, leadership skills for women business owners, and veterans’ business programs. During the last five years, the MSSU SBTDC held 263 training events with 2,590 people in attendance.

For-profit business owners who desire one-on-one counseling services can contact the MSSU SBTDC by emailing the office at sbtdc@mssu.edu or by calling 417. 625.3128. A full list of SBTDC training events is available on the SBTDC website at www.mssutraining. com.

The Missouri Southern SBTDC will celebrate its 30th anniversary Friday, April 7, at 3 pm in Plaster Hall, Cornell Auditorium (Room 201), on the MSSU campus.

Everyone is invited to join the celebration.

Small Business & Technology Development Center Missouri Southern State University The Robert W. Plaster School of Business 3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

PREDICTING CASH NEEDS

HOW TO WRITE A SUCCESSFUL BUSINESS PLAN

The third in a series of three, participants in this training

Participants learn key elements of a business plan including

will learn to estimate future sources and uses of cash.

writing style tips, required contents and how to use it as a

April 4 (Tuesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $69 per person PERCEPTION IS REALITY

What are the media's, the public and your customer's attitudes toward your business? This session focuses

management tool.

April 11 (Tuesday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $39 per person LISTENING TO YOUR BUSINESS

This hands-on interactive training event will help you identify

on tips to align your customer's perception with your

where your business is today and develop your vision for

business' reality.

where you want your business to be in three years.

April 5 (Wednesday), 3-4 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: No cost STARTING A SMALL BUSINESS: THE FIRST STEPS

April 20 (Thursday), 1:30-4:30 pm Location: Plaster Hall, Room 107, MSSU Cost: $59 per person MICROSOFT EXCEL LEVEL 2

Participants will learn about advanced functions, solving formula errors and how to apply absolute and relative cell

Participants will assess their business idea, learn about

references. Each participant will receive a manual and

the importance of planning, discuss legal and regulatory

completion certificate.

requirements, learn about marketing strategies and identify sources of financing. Each participant will receive a start-up manual.

April 6 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $29 per business VETERAN'S SUMMIT 2017

This event serves American veterans who own businesses or are interested in starting a business.

April 7 (Friday), 5-7 pm Location: Plaster Hall, Cornell Auditorium (Room 201), MSSU Cost: No cost to veterans and their spouses

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April 25 (Tuesday), 1:30-4:30 pm and April 27 (Thursday), 1:30-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: $124 per person CUSTOMER SERVICE: DOES IT STILL EXIST?

Customer service is still the most effective way to rev up your referrals and your revenue.

April 26 (Wednesday), 3-4:30 pm Location: Plaster Hall, MSSU (yellow signs at entrance will list room information) Cost: No cost WHY EXPORT TO CANADA AND MEXICO?

Presented by staff from the MO Department of Economic Development Missouri International Trade & Investment

Find the full schedule of workshops at www.mssutraining.com.

Office.

April 27 (Thursday), 9:30-10:45 am Location: Plaster Hall, Cornell Auditorium, MSSU Cost: No cost 19

business outlook APRIL 2017

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Contact Payroll Vault today to get your new poster.

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EVERY CHILD MATTERS

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business outlook

JOIN US TO HELP PREVENT CHILD ABUSE April is Child Abuse Prevention and Awareness month. During April, you will see events and activities in Joplin geared towards raising awareness of child abuse and increasing our prevention efforts. One April is a coalition of local agencies, businesses and community stakeholders in the Joplin area who have joined together to prevent child abuse.

We are asking you to become a part of that effort by showing your support for child abuse prevention.

You can do this in one of several ways: 1. Display blue pinwheels at your office or place of business. To purchase pinwheels, go to www.missourikidsfirst.org to place your order.

2. Display a pinwheel bouquet in your office or place of business by going to www.theallianceofswmo.org or calling 417-782-9899 and making a tax deductible donation of $25 or $50. Your bouquet will be delivered to your place of business along with your tax deduction letter.

3. License to Care: Purchase a special license plate at Missouri Children’s Trust Fund www.ctf4kids.org. (See enclosed form) During the month of April, we want to paint the town blue to show Joplin’s support for child abuse prevention, but we can only do that with your help. Please join our efforts to keep children, our most vulnerable citizens, safe.

Sincerely, Nancy Corley Director of Child and Family Well-being The Alliance of SWMO

One April Partners:

thealliance OF SWMO

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APRIL 2017

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