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INTRODU CTION
Welcometothisguideonchanging your name on Singapore Airlines tickets.Thispresentationwillwalk you through the process of updatingyournameonyourticket and explain SingaporeAirlines'namechangep olicy to ensure a smooth travel experience.
WHY YOU MIGHT NEED TO CHANGE YOUR NAME
• Typographical Errors: Mistakes made during booking.
• Name Changes: Due to marriage, divorce, or other legal reasons.
• Travel Documentation: Aligning your ticket with your passport or ID for accurate identification. Add a main point
SINGAPORE AIRLINES NAME CHANGE POLICY
• Minor Changes: Corrections such as typos can be made without a fee if the change is minor and occurs well before departure.
• Major Changes: For substantial changes, such as a change of name due to marriage, additional documentation and a fee may be required.
• Ticket Restrictions: Some promotional or non-refundable tickets may have stricter policies or higher fees associated with name changes.
HOW TO REQUEST A NAME CHANGE
• Contact Customer Service: Reach out to Singapore Airlines' customer service by phone or email.
• Provide Documentation: Submit required documents, including marriage certificates or legal name change proof.
• Complete the Request Form: Fill out any necessary forms as directed by the customer service team.
ONLINE REQUEST PROCESS
• Visit the Singapore Airlines Website: Go to the official website and log in to your account.
• Manage Booking: Navigate to the "Manage Booking" section.
• Select the Flight: Choose the flight for which you need to update the name.
• Request Name Change: Follow the online prompts to submit your request for a name change.
FEES AND POLICIES
• Fees: Fees for name changes vary based on ticket type and timing. Minor corrections may be free, while major changes might incur a charge.
• Ticket Types: Be aware that some tickets, especially promotional fares, might have specific restrictions or higher fees for name changes.
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