Chia-Lin (Jolin) Ma _ Allay _ PPJ

Future Experience

Chia-Lin Ma

Y4

i

ii

Content

Part One - Group I nt ro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 S T E E E P C ES Ca rd s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 F i rs t Wo r k s h o p . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 S e co n d Wo r k s h o p . . . . . . . . . . . . . . . . . . . . . . . . . 27 F i rs t I te ra t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 8 F i rs t E x p e r t I n p u t S e s s i o n . . . . . . . . . . . . . . . . . . . . . . . 45 S e c o n d I te ra t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6

Part Two - Individual Th i rd Wor kshop............................................73 Second Expert Input Session........................84 Concept Process..........................................87 Interim Review..............................................93 Third Expert Input Session............................91 Fo r m a t i ve Rev i ew. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0 8

Part Three - Finals Short video (individual)....................................111 Group exhibition.............................................113 WIP show website..........................................117 Model making...................................................118 App interface...................................................119 Poster & key moment.....................................120 Video...................................................123 Re f l e c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 5

i

i

Brief This project will allow me to explore and design speculative future worlds and experiences of symbiotic communities leading towards sustainable and equitable health for people in ten years.

According to the brief given by the tutor, "health is both personal and universal value, integral to so many aspects of our life experiences, a reflection of who we are, and the communities we choose to live and work in." My understanding of health is that both good physical and mental health is essential for each individual on the planet and that everyone should be able to access any support they need.

This project asks us to consider what happens to us in the Post-Coivd landscape ten years from now and where the symbiotic experience of health has evolved. Thinking of this project in a ten-year mindset, although the given key stakeholder to my group is human, I believe it is also important to conder the environment and other nonhuman animals' heath. The symbiotic is not only between humans; it could also be between humans and non-humans.

ii

ii

1

Our group

Aidan Fraser

Chia-Lin (Jolin) Ma

Rebecca Lee

Victoria Jamieson

2

Health domain

Physical, Mental , Social

Health is the ability to adapt and self-manage in the face of social, physical, emotional and environmental challenges.

Health includes the animate and inanimate environment, as well as the physical, mental, and social dimensions of human life. It is not a fixed entity; varying for every individual depending on their circumstances, and reflects a shift in the perception of health as a static formulation towards a more dynamic, even symbiotic, living system that surrounds each of us every day and integrates health into the ‘operating system’ of our daily lives. It is possible to imagine experiences in the near future where people don’t have to think consciously about being healthy, but rather, being healthy is a natural consequence of going about your day.

3

Human-centered People-centred means having people being the dominant factor in this world.

How the brief introduce human-centred

My understanding of human-centered

4

Task 1 Domains brainstrom Brainstorming More-than-Human Stakeholders and Communities.

Think about who or what the stakeholders (human/ non-human, l i v i n g / n o n - l i v i n g ) a re i nvo l ve d i n t h e d o m a i n o f H e a l t h n o w.

Insights Since we are all human, we find it hard to think about non-human stakeholders. So we start by adding things/life that relates to nature, such as plants, animals, wildlife…etc.

5

Task 2 Stakeholder map We get together in our Lab Group for the first time. Begin by reading the project brief. Then, as a group, we refine, curate and enhance the stakeholders from Task 1 to reflect the perspective of our lab lens. When we add stakeholders to our map, we also look at the categories for the STEEEPCES card and try to put the stakeholders into those categories.

Insights I found out that although we are the human centre focus group, a lot of the topics we put down are still related to the environment.

6

Task 3 What, Where, When and Why? What - What is involved in Health now?

Where - Where does it happen?

When - When does it occur?

Why - Why is it important?

Insights I found it a bit difficult to think about the "Why", maybe because most of us are lucky enough to have health insurance. So I tried to think about what if I can't get access to health care or can't afford it.

7

Social

.

Technological

.

Economic

. Ethical

.

Educational

.

Political

.

Ecological

.

Cultural

.

Symbiotic

STEEEPCES CARDS

s s

s

s

8

Instead of each member getting a category to work on, our group decided that we would take one and a half-day to do research on our own and come back as a group to see what we each got. We thought this would be a good way for us to work as a team so that no one is unhappy with their category. It could also allow us to see what interest we each have and find out if there is an area that we felt most interested in.

9

Social

10

Ecological

11

Political

Educational

12

Cultural

Technological

13

Economic

Symbiotic

14

Ethical

First, we put all the STEEEPCES we’ve created into their category column.

This is an excellent way to help us quickly recognize what topics we as a group were most gravitated to. And could also point out what area we are lacking at the moment, and could maybe spet some more time to look at it.

15

Insights After gaining a basic knowledge of what STEEEPCES cards we each have and what kind of topic they are, we came up with our own way to categorize the cards we have. At this point, we realize that we are more interested in topics that relate to food and (in)equality as a group. And our research on the technology area was lacking, which we all agree is an important area to look at, especially when we’re designing for ten years in time.

16

1

Work shop

Studio AndThen.

October 14 - 15

17

18

Unintended consequences An overall view of the workshop exercise

FIRST ORDER CONSEQUENCES

STIMULUS

SECOND ORDER CONSEQUENCES

JOB SCARCITY

PEOPLE CAN'T PAY FOR BILLS AND FOOD

CAN BECOME OVERWHELMED WITH DEPRESSION

financial inequalities

RISK OF FALLING INTO ADDICTIONS

LOSE CONNECTIONS WITHIN RELATIONSHIPS

- looking for cheaper foods

- less nutrients

having to decide what to pay for

- co2 emissions down

- cleaner air quality (street level)

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

can't access the services they need

essentials for family or care for 1 person in need

not living close enough to services cannot travel

paying over and above just to access

Living in a "bad" environment (can't choose to move due to the lack of money)

Don't have access to clean food and water..etc

essentials for family or care for 1 person in need

getting sick all the time

local authorities not putting things in place for safe living environment

leading to health issues respiratory failure from air pollution

no treatment helps as it is to do with where they are living, not their lifestyle choice

Can't afford "healthy food" (in some countries healthy food are way more expensive than fast food)

unbalanced diet

can't actually feels the different in short time. but when it adds up it'll causes disease

living in a deprived area

quality of life is not as good - life expectancy is shorter

Working at an e-waste facility

exposure to toxic materials leads to ill health

choose between health or not having money to put food on the table

struggling to sleep / rest

Using hypnotic

living in a noisy environment

THIRD ORDER CONSEQUENCES

don't have time to go to see GP/ doctor (have to work during open hours)

STIMULUS

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

People addicted to social media

STRAIN OF SERVER FARMS

PLANET HEATS UP

lots of anonymous comment are hateful

Cyberbullying becomes a bigger problems

STIMULUS

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

THIRD ORDER CONSEQUENCES

CO2 emissions down

- cleaner air quality (street level)

healthier standard of living

quieter streets

happier neighbours

healthy relationships with neigbours

community interactions

dangerous to those who are visually impaired

AV: more accidents (if they arent evolved enough yet)

fear around AV cars and their safety

less accidents (if they have evolved enough)

reduced sense of surrounding as you're trusting them

we can only buy electric cars

Digital cumsumption

The society wants to get the latest 3C products

people are using the deliver service more during the post-covid period

cant work because theyre not healthy. Loss of income, cant eat.

THIRD ORDER CONSEQUENCES

increases on using delivery (food, parcel etc)

Physical store struggling to survive

the toxics chemical going into the soil / water / air

wasting energy

global warming getting more serious

people loosing jobs

making robots to do all the work for us

Human become lazy

hypnotic drugs tend to depress the central nervous system.

E-waste going into landfills

potentially more obvious inequality gap?

not everyone can afford a car

autonomous vehicles (AV)

STIMULUS

CAN SPEND/ SAVE MONEY ON THINGS THEY LIKE

MORE MONEY GOING BACK INTO THE COMMUNITY

LESS CARS ON THE ROADS

LESS POLLUTION IN CITIES

LESS AFFECT TO CLIMATE CHANGE

PEOPLE BECOME HEALTHIER

LESS RELIANT ON HEALTH SERVICES

LOWER WAIT TIMES FOR EMERGENCIES AND SERIOUS ILLNESS

NO WORK LIFE BALANCE

STRESS AND DEPRESSION LEVELS RISE

physical health problems

BREXIT

THIRD ORDER CONSEQUENCES

STIMULUS

CO2 emissions down

PLANET HEATS UP

Cyberbullying becomes a bigger problems

we can only buy electric cars

the toxics chemical going into the soil / water / air

global warming getting more serious

FIRST ORDER CONSEQUENCES

quieter streets

RELATIONSHIPS

economy problems

health problems (lack of exercise)

more fish in the sea

SOCIAL TIES/ BROADER NETWORKS

EDUCATION

fish repopulation

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

THIRD ORDER CONSEQUENCES

STIMULUS

HEALTH SERVICES DESIGNED BETTER

MORE SEEMLESS CARE PROCESS

HEALTH SECTOR CAN FOCUS ON OTHER AREA OF CARE

people stay in during covid (lock down)

KIDS LEARNING ABOUT HEALTH FROM AN EARLY AGE

LEAD HEALTHIER LVES STYLES

LONGER FULLER LIVES

POSITIVE MENTAL HEALTH IMPACT

less plastic in the ocean

FUEL PRICES RISE

SECOND ORDER CONSEQUENCES

marine life can heal

NEW FRIENDSHIPS

financial hit on families

negative effects to mental and physical health

other business out of work (fish restaurants, fish markets)

financial hit on families

negative effects to mental and physical health

initial over population of animals

'waste' animals being killed

stopped fishing

fishermen out of jobs

BETTER RELATIONSHIP QUALITY

BETTER SCHOOL MEALS PROVIDED

POST COVID REINTRODUCTION TO SOCIAL ENVIRONMENTS

RISE IN MENTAL HEALTH ISSUES LEADING TO SUICIDE

TRAVEL TO WORK ETC.

PEOPLE CAN'T AFFORD TO FUEL THEIR HOMES

THIRD ORDER CONSEQUENCES

- cleaner air FOOD healthier FOOD STUFFS quality standardPRICES of RISE SHORTAGES (street level) living

health consequences: asthma - mental health consequences

MORE PEOPLE ENTERING AND COMPLETING HIGHER EDUCATION

fuel unable to inequalities / heat home shortages

SUPPORT LOWER INCOME FAMILIES

BETTER SOCIAL SERVICE CARE

KIDS LEAD HEALTHIER LIVES AT SCHOOL

CAN TAKE THESE PRACTICES HOME WITH THEM

HIGHER PERFORMANCE AT SCHOOL

more opportunities for further education / good jobs

POSTITIVE LEARNING EXPERIENCES

STUDENTS GET BETTER QUALIFICATIONS

POSITIVE MENTAL HEALTH BENEFITS

ENJOY THEIR EDUCATION EXPERIENCE MORE

BETTER CHANCE OF OBTAINING HIGH SKILLED/ PAID JOBS

BETTER QUALITY OF LIFE

LACK OF FOOD FOR FAMILIES TO BE FED

happier neighbours

healthy relationships with neigbours

community interactions

dangerous to those who are visually impaired

AV: more accidents (if they arent evolved enough yet)

fear around AV cars and their safety

less accidents (if they have evolved enough)

reduced sense of surrounding as you're trusting them

BETTER JOB FULFILMENT

potentially more obvious inequality gap?

not everyone can afford a car

autonomous vehicles (AV)

bigger gap between "wealthy"(what would be considered normal) and poor

STIMULUS

less traffic (as electric cars move as one, and don't rely on human reaction time)

electric cars dont rely on human reaction time

health problems (lack of exercise)

POSITIVE MENTAL HEALTH IMPACT

stopped fishing

more fish in the sea

fish repopulation

less plastic in the ocean

marine life can heal

fishermen out of jobs

financial hit on families

other business out of work (fish restaurants, fish markets)

financial hit on families

initial over population of animals

'waste' animals being killed

EDUCATION

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

THIRD ORDER CONSEQUENCES

HEALTH SERVICES DESIGNED BETTER

MORE SEEMLESS CARE PROCESS

HEALTH SECTOR CAN FOCUS ON OTHER AREA OF CARE

KIDS LEARNING ABOUT HEALTH FROM AN EARLY AGE

LEAD HEALTHIER LVES STYLES

LONGER FULLER LIVES

STIMULUS

MENTAL HEALTH

people stay in during covid (lock down)

LESS STRAIN ON HEALTH SERVICES

negative effects to mental and physical health

BETTER SCHOOL MEALS PROVIDED

negative effects to mental and physical health

POST COVID REINTRODUCTION TO SOCIAL ENVIRONMENTS

MORE PEOPLE ENTERING AND COMPLETING HIGHER EDUCATION

SUPPORT LOWER INCOME FAMILIES

BETTER SOCIAL SERVICE CARE

KIDS LEAD HEALTHIER LIVES AT SCHOOL

CAN TAKE THESE PRACTICES HOME WITH THEM

HIGHER PERFORMANCE AT SCHOOL

more opportunities for further education / good jobs

POSTITIVE LEARNING EXPERIENCES

STUDENTS GET BETTER QUALIFICATIONS

POSITIVE MENTAL HEALTH BENEFITS

ENJOY THEIR EDUCATION EXPERIENCE MORE

BETTER CHANCE OF OBTAINING HIGH SKILLED/ PAID JOBS

BETTER QUALITY OF LIFE

FIRST ORDER CONSEQUENCES

Struggling to get back in to the real world

stress out with all the up coming social events (once things got back on track)

felt left over

NOT FEELING SAFE

PEOPLE GOING OUT DURING COVID

SECOND ORDER CONSEQUENCES

lost the connection / social with other and the outside word

CATCHING COVID

received the "strange gaze" when wearing a mask out side

racism towards Asians during post-covid

over population

increased demands on food (manufacturers, farmers)

FIRST ORDER CONSEQUENCES

SECOND ORDER CONSEQUENCES

CITIES BECOME CLEANER

PEOPLE ARE HEALTHIER

WILD LIFE PROSPERING

BOOST IN PEOPLES MENTAL HEALTH

HAPPIER COMMUNITIES

HOUSE PRICES RISE

LOCALS ARE DRIVEN OUT

FORCED INTO POOR/ UNDERFUNDED AREAS

DISCONNECT BETWEEN URBAN AND RURAL IS BLURRED

"BLENDED" LIVING

REDUCTION IN UNIVERSAL CREDIT

PEOPLE CAN'T AFFORD FOOD STUFFS

DEPENDING ON FOOD BANKS

POOR HOUSING CONDITIONS

LACK OF OPPORTUNITY IN THE AREA WORK, SOCIAL

LEADING TO POOR MENTAL HEALTH

PHYSICAL HEALTH AFFECT

NEGATIVE AFFECT ON HEALTH

BIGGER GAP BETWEEN THE SUPER WEALTHY AND BELOW

MONEY IS HARBOURED

STIMULUS

THIRD ORDER CONSEQUENCES

DECREASED MENTAL HEALTH DUE TO COVID

MORE GREEN SPACES IN CITIES

feel anxious about the pandemic, and worried that will get infected

SELF ISOLATING

GETTING BETTER

GETTING WORSE

feel unsafe while walking outside

Stress out (since you still HAVE to go out, can't avoid it 100%)

AVOIDING SPECIFIC AREAS

UNABLE TO SOCIALISE HOW YOU USED TO

increased use of pesticides / gmo/

ISOLATION IN HOSPITAL

WORSENING MENTAL STATE

GETTING BETTER

GETTING WORSE

DYING ALONE

increased contamination of air / ground/ water supplies

physical health affected : allergies, chronic diseases

farmers / delivery drivers / manufacturers physically unable to keep up with demand

DECLINE IN PRACTICED RELIGION

THIRD ORDER CONSEQUENCES

MENTAL HEALTH IS GREATLY AFFECTED

FALL INTO DEPENDANCIES

LESS MONEY KEPT IN COMMUNITIES

PEOPLE HAVE MENIAL TASKS DONE FOR THEM

BECOME MORE INTROVERTED

NEGATIVE IMPACT ON SOCIAL SKILLS ANXIETIES

BECOME LESS EXERCISED

OBESITY PROBLEM RISES

STRAIN ON THE HEALTH SERVICES

INCREASE IN USE ON DELIVERY

BETTER JOB FULFILMENT

19

MENTAL HEALTH

INCREASED EXPECTATION OF NEXT/SAME DAY DELIVERY

MORE ONE-OFF DELIVERIES (ORDERS CAN'T BE BULK SHIPPED)

PEOPLE DON'T HAVE FAITH TO HOLD ONTO IN MOMENTS OF NEEDS OR STRESS

AFFECT ON PEOPLES MH IN LIFE EVENTS SERIOUS ILLNESS

INCREASE IN CO2 EMISSION FROM SHIPPING

PEOPLE FOCUSING MORE ON TRIALED MEDICAL PRACTICES

INCREASE IN USE IN MEDICINES AND SURGERIES

STRAIN ON HEALTH SERVICES

less people attending churches / religious centres

less community support / socialisation

negative effects on mental and physical health

FIRST ORDER CONSEQUENCES

S C

lost the connection / social with other and the outside word

S

stress out with all the up coming social events (once things got back on track)

LESS STRAIN ON HEALTH SERVICES

BETTER SOCIAL LIVES/IMPACTS

POOLING OF FINANCES

economy problems

POOLING OF FINANCES

less traffic (as electric cars move as one, and don't rely on human reaction time)

electric cars dont rely on human reaction time

BREAK DOWN IN RELATIONSHIPS

LONG WORKING HOURS

bigger gap between "wealthy"(what would be considered normal) and poor

- quieter streets

PEOPLE SAVE MONEY

INTRODUCTION OF CITY BIKES/ SCOOTERS

DON'T HAVE ENOUGH ACCESS TO FEED FAMILY

RELIANT ON FOOD BANKS

unable to pay for healthcare

we can only buy electric cars

STIMULUS

unaffordable healthcare

THIRD ORDER CONSEQUENCES

HAVING TO ACCEPT JOBS WITH LOW PAY

NOT FEELING SAFE

PEOPLE GOING OUT DURING COVID

CATCHING COVID

received the "strange gaze" when wearing a mask out side

racism towards Asians during post-covid

over population

increased demands on food (manufacturers, farmers)

f

I’ve highlighted two key ones which I personally found interesting to look at and take it forward.

20

Generating scenarios In our group, we each selected four consequences that we were most interested in by considering which ones were relevant to our group's theme and which would be most interesting to explore further. We each turn our four chosen consequences into scenario posters by finding relevant i m a g e s re p re s e n t i n g t h e s c e n a r i o .

By: Rebecca

By: Aidan

By: Jolin (Me)

21

News headlines We t h e n vote d o n f i ve p o s te rs t h a t we a s a group gravity to it the most and wrote a series of news headlines which outline some of the things happening in our future world.

Poster by Jolin (Me)

Poster by Rebecca

Poster by Aidan

Wealth = Health

Working 9 to 5...not a way to keep on living

Fre e s c h o o l m e a l s are back:and they're healthy

N o w o r k - l i fe b a l a n c e c a u s e s physical health problems.

Better school meals are provided, and kids lead healthier lives at school.

Unaffordable healthcare, people can't access the services they need due to all kinds of reasons.

Poster by Aidan

Gods New plan D e c l i n e i n p ra c t i s e d re l i g i o n , people are focusing more o n t r i a l l e d m e d i ca l p ra c t i ce s .

Poster by Jolin (Me)

E-Hell on Earth ​​ E-waste going into landfills, toxic chemicals going into the soil/water/ air. Which has a huge impact now and would also cause a long-term impact.

22

Broadcasting the news These scenarios and news headlines made up a 's ke l eto n' o f o u r f u t u re wo r l d . We d e c i d e d to use pop up notifications to represent our news.

23

Reflection This is the very first time of we four worked together as a group to finish tasks in the studio. To be honest, we struggled a bit to communicate and work together at the beginning. Overall, the workshop was helpful, but without having any tutor running the very first workshop of the project, it was a bit challenging. Each group member felt tired and burnt out at different times, so we stopped a few times throughout the workshop. However, after knowing more about how each other works, we got back on track.

All four of us weren’t that into doing videos, and we were running late because of spending time to adjust, unlike other groups who have a 3-5 mins long video. We only had a sort 15 seconds video showing a news headline popping up on a smart device. I felt a bit sad that we did not complete the task but also happy at the same time that our group finally found our ways to work things out.

24

Personal research

After we had done this workshop, I thought it might be interesting to look at the health care system in a different country. It was quite challenging for me to find a good example and gather depth information. So I decided to look at Taiwan, which is where I’m from. I listed out the positive and negative bits of our health care system and compared them with the NHS in the UK.

Insights A l t h o u g h t h i s re s e a r c h d i d n o t d e v e l o p i n t h e g ro u p w o r k o r m y i n d i v i d u a l o u t co m e , I fo u n d i t q u i te i nte re s t i n g to co m p a re d i f fe re nt h e a l t h c a re sys te m s g l o b a l l y. I t h i n k l e a r n i n g a b o u t ot h e r co u nt r i e s ' ex p e r i e n ce s m i g ht b e n e f i t a ny co u nt r y 's h ea l t h ca re sys te m .

25

26

2

Work shop

Brian Proudfoot (GOODD) October 19 - 20

27

28

Value proposition

We start the first task of the workshop by adding as many images as possible to the grid. .

Then as a group, we decide the key image that we think co u l d re p re s e nt t h e va l u e s t h e m o s t fo r e a c h to p i c .

29

Finally, we come up with some words that we think describe what we feel about each image.

Insights My personal favourite one is the Willow tree image used to represent the tone of voice. We’ve used it as a metaphor; we think that health care should have strong, stable support and branches that are more soft, approachable, and accessible for everyone.

Focusing on being open-minded and welcoming.

30

Experience map Through the “Experience Map,” we’ve formatted a s p e c u l a t i ve c u s to m e r j o u r n ey b a s e d o n o u r chosen stakeholders, which relate to safe drug consumption. Using sketches and text, explore and identify opportunities to focus our project.

From the Experience Map, we’ve identified a key moment that will form t where there are travelling pods for safe consumption and health checks the rising drug death rates in cities due to large numbers of the populat moves from user to user with the facility operator - providing those in users, support workers, the health service, communities and related cha embrace and promote this benefit and look to offer aftercare support and

31

the basis of our experiential scenario. In 2031 there is a provision in cities s for drug users in the city. This was introduced as a measure to combat tion losing work, struggling to access support, food, money etc. The site need with person to person health care. The facility works closely with arities. After a change in policy and societal stigmas, communities now d opportunities to try and get users into a more positive life/environment.

32

Visualise Then we start to visualise each step by working through a sketch draft of our Future World experience.

We we re l o o k i n g a t co m m u n i t y h ea l t h i n t h e co ntex t o f s a fe drug consumption, but the context could also be; cancer care, elderly care, dialysis, minor injuries, or general health checks.

We decide to pick safe drug consumption as a scenario to help us disgust and explore our future world. This won’t be the main focus of our future world for this project. It is just an example we decided to look at at the moment.

We chose this scenario because it could touch on most of the research and insight we’ve created. For example, we’ve been focusing on inequality, accessibility of health care, nutrition and education.

33

We focused on mobile health within this context by creating a service where mobile pods would travel to you, and from there, we defined personas, keeping in mind their invisible needs. We also introduced other stakeholders like a social worker with whom u s e rs co u l d i nte ra c t to h ave t h e i r n e e d s a s s e s s e d a n d ot h e r stakeholders within the community like local businesses and charities.

34

Prop design

Finally, We started to put down ideas that could help us define and design map which could allow us to visualize the link within the local communit identity cards for the user and staff. We as a group thought having this co is actually this user in 2031. The third one is the pod, which is almost the c ensure that everyone can get access to it when needed. The fourth one i arm, and the user and the staff could know when the user needs access we predict that there will be less paperwork in 2031, which means that the

35

n our props. We got five props at this point. The first one is a table size ty and what facilities there are in our future world. The second one is ould help us bring our service to life and let the audience feel like there centre of our service; the pod will travel to the user in the community to is a drug reader, a digital scanner/reader for the user to place on their to the service. Last but not least, a digital version of the identity card, e staff and users will be using a digital device when they are in the pod.

36

Reflection This workshop was challenging; we had to think fast and work fast to finish it in time. However, it was beneficial in terms of helping us to think about our first iteration.

I would say that some details could be improved, but looking at it on a broader scale, I was happy with the overall result.

I personally think the first activity: Value proposition was the most challenging part of this workshop. Since we did not have much idea when we did it, it was hard to come up with something similar. However, it was the most helpful one, too. It helps us quickly decide our direction and the values we think are important in our future world.

37

First iteration 38

User's ID card We’ve created three users for our service

We’ve picked an extreme user - James, who suffers from an Opioid addiction and is also experiencing homelessness and is not employed.

A n d a n u n o b v i o u s u s e r - T h o m a s , a b a n k m a n a g e r, g o t a w i fe , a k i d , a n d a s u p p o r t b u b b l e fo r h i s fa m i l y. B u t w e ’ re j u s t s a y i n g t h a t a d d i c t i o n c a n h a p p e n w h e n e ve r i n s o m e b o d y ’s l i fe .

Finally, Sarah is more of a controversial user. She’s 16, kind of in the middle of a teenager and an adult. Is she capable of making her own decision? And has she received the education and the opportunity to a l l o w h e r to m a k e h e r o w n d e c i s i o n s a n d l i fe s t y l e c h o i c e s ?

39

App interface

40

Pod interior

What we're really focusing on in the future world is the ability to have mobile health. So we're looking at creating the Pods, and the idea is that the pods could travel to all sorts of areas of the community. This would touch upon issues like inequality, such as transport length. People no longer have to travel to access health care; the health care will come to the user.

41

Symbiotic link?

The link is the connection beyond the health care that is provided. As well as linking users to accessing a 'seamless' service they are also afforded the opportunity to connect with stakeholders within the community. After the service, they are referred to opportunities with local businesses that are part of an initiative to get users back to work. Charities and community services that offer support for integrating users back into society.

42

I m a g e

b y

K i r s t y

43

Key feedback Using a map is a good way to communicate ideas and is easy to follow. However, the world isn’t flat like a piece of paper. Using a 2D way to represent the community might lose many details. We could expand it vertically for the next iteration, having different layers within our future world.

44

Expert inpurt 1/3

For our first expert input, we made a miro page and used it as a tool to introd that at this kind of early stage of the project, having a presentation format mig We divided the miro page into six small sections, and since we as a group thought the main communicators for this time, which means they were speaking most of the and I were the note take this time; the two of us tried to put down as much feedbac

45

uce our future world and where we are at the moment to the experts. We thought ght not work as well as the miro board since many ideas are still all over the place. t it might seem a bit messy if all four of us were speaking. So Aidan and Victoria were e time, explaining and taking the expert through our journey using the board. Rebecca ck as possible to make sure to remember all of the wonderful feedback from the experts.

46

All images were taken from the Zoom recording, to which all participants agreed.

M a n y t h a n k s t o a l l p a r t i c i p a n t s : Elisabeth de Vries, Olivia Wu, Bruce Tharp, Katie Gallacher, Leigh Abbott, J a y B ra d l e y, M i a Pe r r y, T i z i a n a Le m b o , M a n o n M a t h i a s , J o h n T h o r n e .

47

Key feedBack H e a l t h P r e v e n t i o n T h i s m e a n s n ot fo c u s i n g o n p ro v i d i n g t re a t m e n t a t t h e e n d o f t h e c yc l e b u t l o o k i n g a t h o w to p re v e n t i t i n t h e f i r s t p l a c e .

Future Focus Values What is our understanding of the future, and what is important in this future world?

Applied Geographies Consider where people live, consider all aspects of rural a n d u r b a n a n d h o w t h e y m i g ht influence their health. Make s u re t h a t i t ’s a c c e s s i b l e fo r a l l , regardless of their location.

R e l a t i o n C o n s i d e ra t i o n o f macro view of and non-human w i t h i n eve r

48

s h i p s t h e m i c ro a n d both human stakeholders yd a y l i fe .

"If int ma pe co 49

f you group people to rainbow colours, ake sure you allow eople from different olours to interact."

A quote from the expert input.

50

Manifesto mind map

After receiving all the wonderful feedback, we as a group decided to spend some time looking at our manifesto. After having one whole school year via Zoom, we as a group agreed that physically writing ideas down on paper works better for us. So we started by writing down some key feedback on a piece of paper; We also put down a few key points that we think are important based on our earlier research.

51

Research mind map

We t h e n s ta r t to d o s o m e re s e a rc h o n o u r s e l e c t c o u n t r i e s , w h i c h a re I ta l y a n d J a p a n . A g a i n , s ta r t by w r i t i n g t h i n g s d ow n o n p a p e r a s a m i n d m a p , a n d f i n d t h i n g s t h a t m i g ht b e re l e va n t to o u r f u t u re w o r l d .

52

Digital research map

map

Although we prefer to work on paper, the information is too complicated to write d ow n p hys i ca l l y. S o we d e c i d e d to g o b a c k to M u ra l . We t h o u g ht i t wo u l d b e a good way for us to gather a lot more research in a short time. And by putting down the links on the side of the board, we can go back to the link whenever needed.

53

After doing a bit of the research on other countries, we chose three topics/ issues that we found the most interesting. And we did more research on the selected topic. Rebecca and I are interested in looking at Japan.

I’ve personally been to Japan several times and know a bit more about their culture, so it is easier for me to provide more context to the group.

Insights I fo u n d t h e re s e a rc h o n i nte r n et ca fe s m o s t interesting. It is linked back to many earlier stages of research, such as the poverty issue, transportation issues, long working times, and mental health.

54

Second iteration 55

56

Draft sketch Based on all the feedback we’ve got from the first iteration and first expert input session, we thought our second iteration could be an abstract approach by looking at our future world in different layers, which could create emphasis on the world in a micro and macro sense. We decided to divide this future world into five layers: the local, community, global, beyond, and below ground.

57

Lv. Plus - Beyond Mars, Religion

Lv. 3 - Global Earth, Global connection

Lv. 2 - Community Smart Houses, Local business, Farm, School, Pods

Lv. 1 - Local Fridge, Dinner table, Smart devices, Family

Lv. Minus - Below Worm, Plants, E-Waste

58

Manifesto Aidan was sick at home when we were physically making the props for the second iteration in the studio. Instead of making him come to the studio when he was unwell, he offered to organize the research we did in the past and make a future world manifesto.

59

Af te r h av i n g t h e m a n i fe s to, we to o k s o m e t i m e to l o o k a t w h a t m a n i fe s to p o i nt s d i d e a c h l eve l m et . We fo u n d i t i nte re s t i n g t h a t t h e re a re s o m e i n - b et we e n o n e s , which challenged us a lot in terms of how to represent it.

60

Making Rebecca, Victoria and I were working on the props in the studio. Since we have a lot of small objects to make, we tried to make it in a simple way and tried to use as many found objects as possible to communicate our ideas.

61

62

Lv. 1 Local

Zooming in to the local level, we’re looking at: W h a t fo o d c a n a f fo rd u s a n d w h a t t h a t means on a micro-level could be by looking at microorganisms, bacteria and gut health.

Te c h n o l o g y a n d h o w s m a r t d e v i c e s t ra c k o u r d a ta a n d h ow t h i s co u l d b e used in terms of health prevention.

And finally, the prediction that current social media use will decrease, there will be a rise of new platforms, which might lead people t o c o n n e c t m o r e d e e p l y a n d v i s c e r a l l y.

63

Lv. 2 Community

On the community level, we’re looking at community health with a holistic approach as well as not only thinking about what the community can provide but what a person can give feedback to it.

Carried over from the first iteration, we looked at mobile health, fo c u s i n g o n i n v i s i b l e n e e d s : s u p p o r t i n g t h o s e a f fe c t e d b y i n e q u a l i t y.

Importance of diet: Fre e S c h o o l m e a l s w i l l re d u c e fa m i l i e s ' f i n a n c i a l s t re s s a n d e n s u re c h i l d re n can prosper academically whilst receiving the nutrients they need.

Eating plant-based: Prediction in the next ten years, people will shift towards a more plant-based diet, meaning that we will eat more homegrown foods, foods grown in community allotments and food from local farms - emphasising the importance of knowing where your food comes from and knowing it was grown safely and ethically.

Technological development: This will also lead to the rise in the number of smart homes, which will allow them to be more energy-efficient.

Symbiotic link is not only on an individual level (as seen on the local level) b u t a l s o i n te r m s o f w h o t h e y a re i nte ra c t i n g w i t h , w h a t k i n d s o f fo o d t h e y a re ea t i n g , a n d t h e te c h n o l o gy w h i c h co n n e c t s t h e m o n a co m m u n i t y l eve l .

64

Lv.3 Global

For the global level, we were looking at the future. Throughout the world, there are different methods of dealing with health, different health needs and interactions between people and the environment, which could be due to climate, environment, or more specific health effects.

As well as having local and community symbiotic links, there would be a wider connection between countries and continents, leading to an open transfer of knowledge and experience and working towards global goals such as no health discrimination and inequality and reduction in stigmas.

65

Lv. Minus Below ground

We a re a wa re t h a t we a re t h e h u m a n fo c u s g ro u p, a n d i t m i g ht b e t h e e nv i ro n m e nt g ro u p' s p a r t to l o o k a t t h e b e l o w g ro u n d . H o w e ve r, w e w a nt to s h o w t h a t w e a re aware of what is happening below the earth and how it would influence human health.

The Below ground symbolises the insects and microorganisms, linking back to the increased smart device usage; we were looking at the E-waste going into landfills that will leach toxins into the soil. Although there might be a new policy towards this issue in 2031, the E-waste on earth now in 2021 will have a long term influence. Furthermore, it will affect the non-human stakeholders and the food we will be eating.

66

Lv. Plus Beyond Earth

Finally, the Beyond Earth level symbolises how developing technology can shape the future of our relationships with other planets such as Mars and the potential for Space exploration, as well as other external factors such as religion and spirituality and how that has an effect on our health.

67

Digital page

Here are some of the screenshot pages of our digital version iteration.

While Aidan was sick at home, he also created this digital page which showcases our future world in a digital format. It is almost like an online exhibition that explains itself and allows the audience to understand our future world.

Link to the page: https://prezi.com/view/bnG0GwmKIKRC4q7of0Tv/

68

All images on this page were taken by Gaston.

69

Key feedBack To quickly sum up the feedback we’ve got, the studio tutors are basically saying that we need to look more towards the future, as what our second iteration shows is relevant to now, so we need to think more in 10 years time.

So we as a group think that we could look at: What technology might or m i g ht n ot b e a b l e to a f fo rd u s .

Other external stakeholders within a n d o u t w i t h e ve r yd a y l i fe , b ot h human and non-human, and t h e re l a t i o n s h i p w i t h i n fa m i l i e s What everyday life might look like, linking back to our local level, which was represented by people eating around a table, the future of eating with family might not look like this at all; It could be more speculative?

Other examples will be what work-life might look like, for example, there might be an increased n u m b e r o f fre e l a n ce wo r ke rs .

And finally, what education might look like. Will it mostly be online?

O r s t u d e nt s m i g ht b e a b l e to study at multiple universities.

70

Personal direction After the expert input, the two iterations and all the research we/I did, I was personally interested in topics that relate to food and culture.

Looking at how different eating habits from other cultures might influence people's health.

71

Reflection I learned a lot about working as a team, especially how to work together both digitally and physically. I used to find it hard to communicate with others when some people were in the studio and some via zoom. Unfortunately, this situation happened while we were preparing for the second iteration. To be honest, I did struggle a bit at the beginning; however, as time passed, I got used to it and found it natural.

I’ve also learned how to communicate my ideas more accurately, work faster, and present for the group in front of others.

72

3 Will Brown

Work shop

November 3 - 4

73

74

Stakeholder groups We listed out all of the groups of people w h o ex i s t w i t h i n o u r f u t u re w o r l d .

75

We each chose 2-3 stakeholders t h a t we fo u n d exc i t i n g and created cards with information such as Their role in the health landscape and ot h e r g e n e ra l i n fo r m a t i o n .

Jolin

Aidan

Victoria

Rebecca

76

Stakeholder Soon after the excise, we select a n a re a o f i n d i v i d u a l fo c u s . W h i c h could be a group, a relationship between two groups, or a lack of relationship between groups. At this point, my individual focus was looking at how different cultures co u l d b e n e f i t a n d i n f l u e n ce ea c h ot h e r.

Now we’ve selected a group or a couple of groups; we were looking at the archetypal person representing that group. We tried to create these archetypal person cards, almost like building a persona.

Insights Aidan is interested in links between people and their community. Rebecca is looking at relationships between the environment and the people who use smart tech. Finally, Vicotria focuses on the full circle of nutrients - the cycle of microbes. Each of us has quite different focus, and we are covering all three areas that we’ve defined as health.(physical, mental and social)

77

Scenarios & challenges This task asks us to consider the scenarios these people might experience; moments, interactions, challenges that are to do with Health through a People-centric view. I put down a few situations I imagine my persona might face throughout the day. And using techniques I learned from the last workshop - Unintended Consequences to map out the possible result.

Then, I used the materials from the previous task., added more details, and tried to find out the key moment for my final video for this workshop.

78

Storyboard A n d f i n a l l y, I d e c i d e d w h a t m y v d e i o would be. I quickly sketched out the storyboard on my Ipad and started filming.

I think as technology develops and the different lifestyles people are adopting after covid, there will be more people like Alliee that are struggling to interact with people in real life around them in 2031. And the design opportunity I'm looking at will be something like creating a service or experience within the user's local community for those who need help to open up to others in reality.

79

Video Link to video: https://youtu.be/zye4aMX45hw

80

81

Reflection After finishing all three workshops, I found the third one most challenging. We didn't get much time to complete all the tasks and needed to have a video ready for the outcome. I was feeling stressed at the beginning when I noticed that we needed to do a video in such a short time and started to think about ways to finish it on time.

Thankfully, Will told us that it does not need to be fancy; he suggested we use found objects at our house/studio to film. This suggestion really helped me a lot, not only for this workshop but also allowed me to think more creatively in the future.

For the workshop itself, although it was short on time and feeling a bit stressed out, I think it was beneficial for me to define my stakeholders quickly. In the past, I usually spent too much time deciding on personas and stakeholders and did not leave myself enough time for the design. This workshop is not only beneficial for this project, but I believe it will also be helpful for me when I'm doing projects in the future.

82

Health focus The health focus will be on Mental and Social health. I am not saying that there will not be any physical health involved in my final outcome and rejecting any feedback or possibilities; it is not just the main focus at the moment.

Interest M o re o v e r, m y p e r s o n a l i n te re s t l a y i n to : C o m m u n i t y s u p p o r t - Pe o p l e s u p p o r t i n g o n e a n d a n o t h e r i n t h e c o m m u n i t y.

Education - Educate about different health needs to build a no health discrimination community.

Invisible needs - Looking at the users' invisible needs/actions within their daily routine and finding design opportunities within the micro-interaction.

Potential directions Finally, the direction I’m looking at now are: Community support service helps people who want to have more interaction with others but are struggling due to all kinds of reasons.

I’m not suggesting that being an introvert is a bad thing, but the community could provide help and support when it influences one’s mental health.

Looking into what people's everyday life might be like in 2031 and design for a better experience. It could be how people’s sleeping cycle looks, their relationship with the environment, or their working patterns.

How will the rise of the metaverse i n f l u e n c e h u m a n h e a l t h ?

83

Expert inpurt 2/3 O u r s e c o n d ex p e r t i n p u t fo c u s e d o n o u r i n d i v i d u a l p a r t s . We s h a re d o u r p e rs o n a l h e a l t h fo c u s , i n te re s t s , a n d s o m e o f t h e d ra f t i d e a s w e h a v e g ot a t t h e m o m e n t .

M a n y t h a n k s t o a l l p a r t i c i p a n t s : J u d e R o b i n s o n , C h r i s H a l s e y, K a t i e G a l l a c h e r, L e i g h A b b o t t , Jay Bradley Mia Perry,Tiziana Lembo,Manon Mathias & John Thorne

84

Key feedback To give the user a choice - not forcing everyone to follow social expectations and be a super extrovert.

It could be a place, product, or service that one uses to get better mental health, almost like someone deciding to go to a gym for a healthier and fit body.

Q u a l i t y o f re l a t i o n s h i p, Pe o p l e co u l d a l s o fe e l l o n e l y i n a c row d . I t ’s n ot j u s t a b o u t h o w m a n y p e o p l e o n e m e e t s i n a d a y.

I t ’s a b o u t t h e q u a l i t y o f t h e re l a t i o n s h i p .

Think about is the person/ stakeholder is actually an introvert? Is it the crowd that overwhelmed this person or struggling because of being in the physical world?

Next?

1. Rethink the details about the key stakeholders.

2. What might help an introvert to communicate comfortably.

85

STEEEPCES cards 2.0 After the second expert input session, we realized that there was a lack of research when we did the STEEEPCES cards. So I spent some more time putting together two extra cards on the topic that I personally found interesting.

Insights Although these might not be 100% relevant to the direction I am taking forward, I found that using STEEEPCES card format is helpful for me to generate and arrange my thinking and research.

Furthermore, I thought this might be helpful for the other group members, our third iteration, or even my personal direction.

86

Idea sketches The Disney movie - Soul inspired me. Each soul needs to complete the Eart path before coming to earth in the film. This makes me think about- What if we visualize people’s personalities and hobbies? Having this thought in mind, I started to explore different ways to visualize people’s personalities creatively.

87

I m a g e

After having this interesting workshop with Rachael, I got inspired and made this “open up” card. This card is like a metaphor; you can only see their name, age, and occupation before a person opens up. But after they open up, you get to know a lot more about them.

88

b y

K i r s t y

Idea sketches 2 This is my first concept draft model; the moment I’m looking at is the users are gathering at a community space for events/ activities, and this personality visualizing v e n d i n g m a c h i n e t h i n g w i l l b e t h e re .

So there will be four questions (which will be changing for each meeting); the user will go to the machine and answer the question by adjusting how much they agree or disagree with the questions. The device will then pop out colourful beads depending on their answer, which could help visualize each user’s personality and thinking. The user then will bring the beads with them in various ways. This could help the introverted user to start a conversation with others.

89

Concept testing This concept was inspired by the quotes we’ve got from one of the expert input feedback, thinking about connecting people from a different colours.

I also believe that since one person might have multiple identities (for example, a Mum, a wife, a daughter, a teacher..etc.), it’s hard to put a person into only one colour. So instead of having a strict colour code for everyone, I decided to bring in multiple co l o u rs a n d u s e t h e a m o u nt to ex p re s s p e o p l e’s o p i n i o n s .

These are two examples of how they might carry the beads around.

The user will be able to carry these kinds of small objects around to spark a conversation with others. for example, one could come up to another and say, “Hey, I also got five blue beads, what do you think...etc.”

So again, I just thought visualizing feelings/personalities would be a good way for people to understand themself and others. And could encourage people to start a conversation more naturally.

90

Interim review I found it interesting to consider how people interact with the community, each other and themself with the new lifestyle they adapt as the technology develops and after the pandemic and how that will influence their health. As technology develops, more and more people will struggle to open up / interact with others in real life, which might cause one to be unhealthy in mental, social, and even physical health.

The stakeholder I’m focusing on now is the persona I created during will’s workshop - a 21-yearold girl who is active online but struggles to interact with people in reality. So I am looking at designing a support service to help people who want to open up but can’t for all reasons.

A n d I ’m n ot s a y i n g b e i n g a n i n t ro ve r t i s a b a d t h i n g a n d fo rc i n g e ve r yo n e to b e a n ex t rove r t , b u t g i v i n g h e l p a n d s u p p o r t to t h o s e w h o n e e d e d a n d wa nte d .

Next steps: I am thinking about how to make the service more complete and real, for example designing the events in this service, the interface, and how to make it look like something existing in 2031 and not now. And most importantly is to think about what people care about in 2031.

Key feedback Only focus on personality is too fit; there could be much more potential; zoom out a bit and think about it on a broader scale.

It could be a communication tool for individuals, or a tool for health workers, cause the current form of expression isn’t working for everyone.

For example, one might not have the knowledge or language to describe the pain they’re feeling or where the pain is coming from.

A part of people’s daily routine, who are somehow prescribed to a specific daily routine nowadays, don’t have time to talk about how they actually feel today. It could be a way to help people raise awareness by creating a ritual at the start of the day. Put people in better shape and help them manage their day.

91

Next?

1 . T h i n k o u t s i d e o f t h e b ox , n ot o n l y fo c u s o n p e rs o n a l i t y ; p e rs o n a l i t y i s h a rd to c h a n g e s i g n i f i c a nt l y i n a s h o r t t i m e .

2 . Lo o k a t h ow i nt rove r t s co m m u n i ca te w i t h h e a l t h ca re w o r k e r s a n d o t h e r p e o p l e i n t h e i r d a i l y l i v e s n o w.

3.Look at what people are doing in their daily routine, might be able to get inspired.

92

Idea sketches 3 After the interim review, I decided to make something about feeling, emotion and building a ritual. I started to do some more sketches, thinking about ways to visualise people’s emotions.

I came up with some sketches of the second concept model, which is a tool to help people visualise their feelings by arranging the shapes. It could be a badge, a piece of jewellery or a keyring.

The user can choose to share it with others when they want or keep it to themselves if they don’t feel like sharing it. This could be something one does in the morning, which could help them manage their feeling, or it could also be a reflection tool one uses at the end of the day, allowing the user to reflect on how their feelings changed throughout the day.

Instead of focusing on an introvert, the stakeholders I’m focusing on now have shifted into people struggling to verbally express their feelings and those who are confused about the complex emotions and want to explore them. And finally, I thought this might also be a tool to teach children about emotions and feelings. Allowing them to understand and learn how to digest as many emotions and feelings as possible at a relatively early age.

93

Some more details

94

Expert input 3/3

Insights There is only Victoria and me during our third (which is also the last) expert input session. Aidan and Rebecca got some personal appointments during that time. Although there were only two of us, we both agreed that this was the most helpful expert input session. Not saying that we don’t like to have other members joining us, but there is a lot more time for us and the expert to chat about ideas and share things in more detail. I got a lot of wonderful feedback that helped me push my project further, and I received some advice that I’d never thought of before, which allowed me to think more and question more.

Many thanks to all participants:Chris Halsey,Katie Gallacher, Leigh Abbott, Jay Bradley, Mia Perry, Tiziana Lembo, Manon Mathias, Marianne McAra

95

Colour testing After the expert input, I tried to explore more about colour. At that time, Spotify released a warp of the year; they mixed two colours representing different adjectives to show what kind of music the user was most into in 2021. Instead of mixing colour digitally, I decided to mix it physically. I use Perler beads to experiment. First, I cut the beads into small pieces and put them together, finally applying heat to combine them. How the shape and colour turned out were mainly unexpectedly, and I found it interesting. Although this might not be a part of my final outcome, I still enjoy trying out different possibilities physically with my hand.

96

Texture testing After exploring colour, I started to explore texture. I want the user can use more than one sense for the final outcome. Instead of having patterns; I want to invite the user to be able to feel the emotions by touching them. So I used a series of found objects in my flat and created a material/texture board in my sketchbook. Invite friends to touch it and ask them what emotion they think of when touching each texture.

97

98

Future scenario Many people recommended that I should develop a future scenario during tutorial and expert input sessions. Which could help communicate the project; why would this appear in the future, not now? And why would people be using this in the future? So I looked back to the STEEEPCES cards, found some relevant topics, and did more research to support my future scenario.

In 2031 a world where almost everything can be done online. There are fewer and fewer people involved in local community activities. More and more people are struggling to keep a healthy work-life balance, interact with anyone else outside of their house, and, most importantly.

People don’t know how to talk about their feelings.

These social issues led to a significant increase number of people who are struggling to maintain good mental health and are overloading the health care system globally.

In order to release the stress from the NHS system and the health care worker, the Scottish government invite the community to share the responsibility by introducing a new way to visualize people’s feelings, which allows people to reach out for help in the community more easily and naturally if they want to, improve the social health, encourage people to support one and another, and finally, highlight the importance of a good symbiosis relationship within the local community.

99

Model sketches The border will be a light that will change colour automatically due to the user's s t ro n g e s t fe e l i n g s d ete c te d by t h e AI. But also allow the user to explore feelings and emotions creatively by using found objects at home to create a range of different triangle texture pieces. Each piece could represent a different kind of feeling or emotion.

There are lots of small holes on the triangle surface for this one.

The user will get different shapes that represent different emotions/ feelings. The user can express their feeling by arranging the board.

100

App interface sketch There is also a digital version that helps keep the data on the user's smart devices, which allows them to look back on how they are doing weekly, monthly, and even annually.

101

Model making

After sketching out two different concepts, I asked a few friends which they preferred and which made more sense. The result turned out almost even. At that moment, I felt a little lost and didn’t know which one should I take it forward. Instead of spending loads of time thinking, I decided to turn them into a physical thing by making simple models.

Although they are not perfectly made models, having the physical item to hold and interact with helped me a lot in deciding my final concept.

102

Colour The yellow one means that the user's strongest feeling now is Happy. And of course, t h e re co u l d a l s o b e a m i x o f co l o u rs i f t h ey h ave m o re t h a n o n e s t ro n g e m ot i o n o r feeling. For example, the other one with a mix of blue and green means that the user feels sad and jealous. And the darker the colour shows, the stronger those feelings are.

I said that I didn't want to make it too restricted. For example, during one tutorial, Sneha told me that all of the spoken languages we are using now are quite restricted and is not working for everyone. So during the process, I tried to avoid using a strict colour code and use patterns instead. However, when I present it to the experts, they point out that it might be challenging for people to understand it right away without having a clear rule. In this case, it would not work as a communication tool. So I decided to keep the colour code. But also allow the user to explore feelings and emotions creatively by using found objects at home to create a range of different triangle texture pieces. And each piece could represent a different kind of feeling or emotion.

103

Storyboard This storyboard shows how people interact with the product throughout their day.

Although the tool's main purpose is to help people visualize feelings that are challenging to express verbally, it is beyond a communication tool.

It allows people to take some time to think about their feelings b y b u i l d i n g a r i t u a l a t t h e b e g i n n i n g o f e a c h d a y, w h i c h c o u l d h e l p t h e u s e r m a n a g e t h e i r e m o t i o n s a n d fe e l i n g s .

It could also be used as a reflection tool, allowing the user to reflect on how their feeling has shifted throughout the day and encourage them to think about what event or people they've met triggered this change.

Last but not least, there is also a digital version that helps keep the data on the user's smart devices, which allows them to look back on how they are doing weekly, monthly, and even annually.

104

Key image I took a series of pictures for my final key image candidate and then cut it down to three of them. At first, number 2 was my favourite, and I thought it would be the chosen one.

But soon after, I found out that there was no ‘Place” in the picture, which means that this image couldn’t communicate to the audience where would this action happen.

So I thought number 1 would be a good one.

A clear place and a human is interacting with it. However, the details are not clear enough.

It is a bit challenging to see the action in the picture. So finally, I chose number 3 to be my final key image. There is a place (which is on a breakfast table), a hand interacting, and enough details to show the interaction.

2

1

3

105

106

Video screenshot Link to video: https://youtu.be/aa4rGOyAS4Q

My final video explains why this product/ service would appear in 2031 but not now. It’s like an animated version of the future scenario.

107

Formative review

All images on this page were taken by Gaston.

108

Feedback W h a t d o e s t h e b a d g e / p ro d u c t co m e i n ? D eve l o p a k i t , m a ke i t m o re l i ke a rea l - l i fe p ro d u c t .

Think about other kinds of interaction. Maybe the light can glow when the user is with their family or friends.

It could also have a digital form, not only the App. I t cou l d l ook at th e Apple watch wall page. And t h e r e c o u l d b e a m o o d b o a r d fo r e a c h m o n t h .

Basic emotion pieces could be premade. The user might not know how to do it in the beginning.

T h i n k a b o u t t h e ex t re m e u s e rs , fo r exa m p l e , k i d s a n d t h e e l d e r l y. T h e r e c o u l d b e a different version for different age groups.

109

110

Short video screenshot A f te r d o i n g t h e fo r m a t i ve re v i e w, I re n e recommended that I do a short video explaining the product itself. So I start to think about how to communicate how the products work in a video.

Quick sketch of the storyboard.

Screenshots of the vide

111

o.

112

Group exhibition Instead of having all these different layers with small props, we decided to zoom in on a moment or environment where our props could exist and be interacted with. The props could be 1:1 size, so there is a realistic scale. For example, we think it could be a kitchen bunker with a small dining table, and we can have props to set the scene like a kettle/toaster and then introduce smart devices, engineered food…etc.

Props I made

Wearable tech will be a massive part of p lives in 2031. It can read their physic mental health data. The data would go health data bank, the NHS, and other organisations worldwide for medical pu

Aidan’s sketch of the exhibition space.

Process pictures.

113

people’s cal and o to the health urposes.

This is a digital tablet device this family uses to read the news. One example is that there will be fewer cows now in 2031 because an increasing number of people are shifting towards a more plant-based diet, which is also causing a positive impact on the planet's health.

This is a mental health check-in on a digital smart device. It is a new way that encourages people to support one another in their local community. This could help improve social health and highlight the importance of a good symbiosis relationship within the local community. Although we are the people-centred group, looking at this prop as a future product, we also allow it to detect the pet’s emotions.

114

Group exhibition outcome Our future world exhibit captures a moment within the 2031 world. By setting the scene in a kitchen, we can represent family values through the narration of artefacts. Each artefact we have designed is illustrative of the future world and reflects the symbiotic relationships that exist within it, focusing on themes of Future Foods and Global Connectivity.

The exhibit embodies a white cube style aesthetic, allowing the attention to be on the artefacts themselves. We were keen to design responsibly by creating an exhibition using found objects and upcycled materials.

Our immersive, person-centred exhibition is designed to be inclusive in a way that is open to all. We invite communities to engage with our work.

Food label, made by Victoria.

The decision behind food choice allows shoppers to pick food with a more ecoconscious mindset and understand their decisions' environmental impact.

Eco food labelling from A to F, the score is based on numerous factors, from processing, packaging and production.

Family calendar and letters made by Aidan.

Showing the schedule of this family.

Including community events, future health check-in, and classes they’re attending.

Digital table, health check-in, wearable tech, and the family picture made by me.

115

116

WIP website Since we mocked up future kitchen space for the final exhibition, the three of us agreed that we would upload a picture slideshow to deliver the group exhibition space for the WIP website. I didn't have time to make a more refined model for my individual part, so I used the same materials I had for the mid-year review. But I am aiming to polish it for the degree show.

Link to our group page: https://pd.gsainnovationschool.co.uk/fe22/health-people/ Link to my individual page: https://pd.gsainnovationschool.co.uk/fe22/health-people/jolin-ma/

117

Model making After the mid-year review, I decided to refine the model for the final review. I think the best material for it would be acrylic and laser cut them into smaller pieces.

118

App Interface

I design these app interfaces as a mock-up of the tracking system. I am aware that there might be new devices in 10 years' time and that the smart device people will be using might look entirely different from a smartphone we have nowadays. But this is the best way that I could think of to deliver the concept.

119

Poster

120

Key moments

I t h i n k o n l y h a v i n g t h e p o s te r i t s e l f i s n ' t c l e a r e n o u g h . S o I d e c i d e d to s h o ot s o m e m o re p i c t u re s fo r t h e key m o m e nt . H o p i n g t h a t t h e a u d i e n c e w i l l f i n d i t m o re c l e a r.

121

I thought it might be a bit unclear if there was only an image for the poster. The audience might feel a bit confused about what the texture pieces mean. So I decided to add some text to explain what emotion each texture piece reminds me of.

122

Final video After having the laser cut model, I finally refilm the video.

Looking back at the original video, I found it a bit unclear.

So I add captions that explain what emotion the user feels when they touch each texture piece. After a tutorial with Sneha, she recommended that I could add illustrations for each emotion to make it even more clear and more playful.

123

124

125

Reflection As I mentioned earlier in another reflection session, we as a team are not the best match for working buddies. All four of us work in really different ways and communicate our ideas differently. So, we are spending a lot of extra time sorting things out and finding ways that work for everyone but still work together as a group. For the first and second iteration, we did not have much time to make and prepare the script, which stressed me a bit. As a nonnative speaker, I made sure I roughly knew about what I will be talking about in advance in the past. However, with the limit of time, I felt unprepared a few times during the group presentation and expert input. Although this kind of situation made me uncomfortable and stressed, the result always turned out better than I thought. These experiences made me gain more confidence about presenting my ideas to others.

I’m sure that there are some more details that we should put more effort and time into, but overall, I am pleased about where we are and thankful for all the tutors and experts who gave us any advice that helped us develop our work.

126

After finishing part 1, we move to our individual focus. I felt a bit weird to get back to working alone. I'm not saying that we don't talk to each other anymore, but having the full power to decide on an important move made me feel lost and anxious. I was glad our group tutor Sneha, other studio tutors, and all the expert attending the input session gave me so much support and wonderful feedback. Which really helped me a lot to develop my work. I am aware that some details are lacking when I present my project during the formative review. All the feedback I've got was spot on, and some of them were things I've considered before, but I didn't have enough time to do it before the review. In the future project, I will make sure to give myself more time to complete the tasks I need to do. This is the first project I did after Coivd, and I felt a lot better getting back to work in the studio, talking to peers and tutors in person. Being in the studio sparks more inspiration for me. Overall, this is an exciting project; it allows me to think differently and learn how to work better and faster in a group.

127

128

Glasgow School of Art Product design Year 4

Chia-Lin (Jolin) Ma 129