Roland Stewart
Ensure workplace personnel are trained and prepared for the unexpected. Ensure workplace personnel are trained to stay vigilant for suspicious personnel and suspicious situations and report them. Have a plan, develop basic safety and protective measures, and make it a habit to test personnel on a frequent basis. Workplace protection training should be initiated during both the initial and continuous training phases, and as a minimum should consist of the following: - An explanation of the end results instructors expect to see from workplace violence training. - An explanation of each employee’s responsibility if he or she detects suspicious fumes or smells. - An explanation of each employee’s responsibility if he or she detects others asking questions about the workplace or any building, home, or structure. - Review, discussion, and practice of site-specific workplace violence procedures and emergency, response, and contingency plans IAW your ops and training plans. - Employee incident reporting procedures for incidents of harassment, threats, weapons and violence. - A process to alert other employees, management, and supervisors of any concerns employees may have about safety or security in the workplace, and on the grounds. - A discussion of signs identifying aggressive behavior. - A discussion of how to recognize and avoid or diffuse potentially violent situations. - Group discussions on how lessons-learned situations could have been diffused, avoided, or affected in different ways. - Workplace protection or preventive exercises. Use employees as aggressors, victims and evaluators.
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