IRM International Diploma in Risk Management Qualification Success Story - PW9.ORG

IRM International Diploma in Risk Management Qualification Success Story The risk management training and qualifications provided by the IRM have helped EMR, one of the world's largest electronic parts remanufacturing companies, to change its corporate culture.

EMR, part of global logistics company TNT Logistics Group, is a leading provider of reverse logistics solutions for electronics, specialising in computer and mobile phone repair and remanufacture.

The organisation has two main divisions: one that provides services to third parties on an OEM (original equipment manufacturer) basis, and a second that manages its own brand in the second-hand market through its web site emr.co.uk. The global HQ is located at St Neots in Cambridgeshire, UK. The company has grown rapidly since it was founded in 1999, but it has always been aware that effective risk management is essential to maintaining its position as a premier supplier to customers such as HP, IBM and Nokia.

They began by installing an ISO 9001-based quality management system, but in 2004 they looked at moving towards ISO 31000 and developing a more robust enterprise risk management framework. They realised this would require a complete cultural shift to ensure that the organisation understood why managing risks was important to business success.

"Having the IRM International Diploma in Risk Management Qualification has enabled me to keep my skills up-to-date and has allowed me to be more productive. The qualification also provides credibility for our organization, as well as the personal satisfaction of feeling confident about my abilities. I am now able to take on more responsibility and have a greater impact at work."