Managing Business Activities To Achieve Results

Managing Business Activities To Achieve Results

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TABLE OF CONTENTS INTRODUCTION........................................................................................................................... 1 TASK 1............................................................................................................................................ 1 1.1 Evaluates the benefits of interrelationship between two functions of Toyota...................... 1 1.2 Suggest methodology which can be use in Toyota process to the organisation goals and objectives.....................................................................................................................................3 1.3 Evaluate the purposes of quality gateway in Toyota's operations department .....................4 TASK 2............................................................................................................................................ 4 2.1 Operational Plan....................................................................................................................4 2.2 SMART objectives................................................................................................................5 2.3 Implement appropriate system to achieve objectives in the efficient way............................6 2.4 Recognise project planning model and tool.......................................................................... 6 TASK 3............................................................................................................................................ 8 3.1 Select two quality system which are applied on Toyota ...................................................... 8 3.2 Total quality management ....................................................................................................8 3.3 Recommend improvements which align to achieve business objectives..............................9 3.4 Implication with proposed changes within Toyota............................................................... 9 TASK 4.......................................................................................................................................... 10 4.1 Risk assessment process .....................................................................................................10 4.2 Application of health and safety regulations on work environment .................................. 11 4.3 Health and safety procedures adopted in the organization .................................................11 4.4 Practical implications of health and safety policies and procedures .................................12 CONCLUSION..............................................................................................................................12 REFERENCES.............................................................................................................................. 13

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INTRODUCTION Business management supports every activity of the organisation which is concerned with acquiring maximum prosperity with minimum efforts. Management plays a significant role for achieving common goals (Fewings, 2013). It is dynamic function which includes labour, capital and raw-material to produce the products. Present study is based on Toyota Motor Corporation which is Japanese company engaged in design, manufactureing, assembling and salling of passenger cars (Toyota, 2017). They are leading in auto manufacturer and take place eight largest company in the world. For gaining insight knowledge of firm report compare functions of the company. Furthermore, it includes various activities to meet the operational plan with effective monitoring and control. Moreover, it recommends improvements within Toyota objectives and goals. In addition to this, it includes wider implications of proposed changes within Toyota Company. At last, it carries out the practical implications of health and safety policies and procedures within the chosen organisation.

TASK 1 1.1 Evaluates the benefits of interrelationship between two functions of Toyota Operation management can be defined as administration of organisation practices which creates the highest level of efficiency possible within business. Main functions of these aspects are converting material and labour into goods and services to maximize profits of Toyota.

In order to carry out functions within the enterprise, teams compose organisation members from various level of the firm. Each function needs to follow carefully which reduce cost and enhance good relations with customers (Wilton, 2016). For attaining goals of Toyota, following functions can be carried out: Marketing function: Marketing functions are essential part of business which needs to get less attention from designer and information systems (Jansen, Cusumano and Brinkkemper, 2013). Success of the marketing function of Toyota depends on the market forces and information system. With changing in the market conditions it affects the cited firm so that they have to conduct market research with changes in dynamic system. It gives information related with customer contact further it also provides information regarding budgetary control and infrastructure which assist in meeting with the marketing department.

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Financial functions: Finance is back bone of every enterprise which supports in carrying out effective functioning at the workplace. Role of finance man change from last two decades (Too and Weaver, 2014). It involves activities which are related with preparing financial report and performance enterprise. It is beneficial for Toyota because it provides information regarding investment, financial, assets management and portfolio aspects.

Thus, it is important responsibility of business to maintain accounting transactions at the workplace which are related with business performances.

Transformation process includes carious activities and input in which Toyota add values to provide effective products and services to their customers. For instance, they involve rawmaterial to make finished goods and take information regarding customers preferences (Obeidat and et.al., 2016). Then they are making products according to customers demand and serve to them.

With the help of this transformation process at Toyota, it facilitates in making real time decisions and improving automotive experiences. The company uses material, machines, customers, labour, management and many more things. These elements are gathered to achieve outcomes at the workplace. It will give positive outputs in term of goods and services which will satisfy the customers demand and add value for maintaining sustainability at the workplace (Schmiedel Vom Brocke and Recker, 2014).

1.2 Suggest methodology which can be used in Toyota process for organisation goals and objectives In Toyota process, value stream mapping method can be used for analysing current state and future design for various series of event. It takes process from beginning to and point towards the customers (Ates and et.al., 2013). In the cited firm, it is also known as material and information flow mapping. This method is uses to create step by step guide which create current state value stream map. In this aspect, cited firm make efforts which are conducted by people who involve in this process. It represents flow of material from suppliers to customers within the chosen organisation. Value stream mapping is team exercise which involves in all areas within the process can be mapped (Somsuk and Laosirihongthong, 2014). In value stream method,

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company can employ flow diagram documenting by providing high details of every step of a process.

Value stream mapping method is chosen because with the help of value stream mapping, chosen organisation can analyse and design flows in the system level. It also relates with manufacturing which is used in logistics, supply chain and service related industries. With the help of this method, activities of the enterprise can be made easily with separate which focuses on one types of attention and another type of waste (Fewings, 2013).

1.3 Evaluate the purposes of quality gateway in Toyota's operations department Quality gateway is an organisational plan for match all requirements and company activity. It specifies incorrect element within the business to make process and procedures at workplace.

In product development, quality gateway play important role which helps in

making correct design of products and services (Wilton, 2016). With the help of quality gateway, firm Toyota tests the requirements. In this aspect, requirement must pass through the test and then only it will be included in the process. Quality gateway normally set-up with one or two people at workplace.

Process mapping can defined as the task which determine exactly which organisation does, responsibilities and standards which essential to take by Toyota. In process mapping, cited firm seen single entity with taking interconnecting parts within the enterprise. Each part of interconnecting directly and indirectly adds value with end products and services (Jansen, Cusumano and Brinkkemper, 2013).

TASK 2 2.1 Operational Plan Toyota UK is a company which operates while adopting Total Quality management strategy. The operational plan which is devised on the theory of Management by objectives for this company is described below:

1. Review of organisational objectives: Strategic working can only be guaranteed if certain goals and objectives are defined by the organisation (Evans, 2016). Toyota's objective is

to continuously improve quality of products for achieving customer satisfaction and demands.

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2. Setting of employee objectives and targets: Employee objectives help in increasing productivity of the workers. They must have a motive of valuable service deliverance.

Moreover, additional rewards and incentives will enhance their quality of work (Wilson, 2014).

3. Monitoring progress: Monitoring is essential in an operational plan. Complete transformational changes of raw materials take place in operations department of the company. From manufacturing, finance and sales to marketing, promoting and delivering products to consumers, every activity has to be monitored for errorless functioning.

4. Evaluation of performance: Performance of employees and functioning department has to be evaluated so that conclusions can be made whether objectives are being accomplished or not.

5. Distributing rewards for achievements: Declared rewards and incentives must be

distributed to the deserving candidates so that their spirit is motivated and inspired for more work (Meistering and Stadtler, 2015).

6. Planning MBO for next operational period: As soon as the current operational plan is executed and evaluated, next plan is prepared for another operational period.

2.2 SMART objectives SMART is a combination of specific, measurable, achievable, realistic and time based objectives which are defined for a company so that it can innovatively progress and expand in international and national markets (Oakland, 2014).

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(Source: SMART objectives, 2013) SMART objectives for Toyota are designed ahead: To achieve a sustainable business platform by managing triple bottom line standards.

To manage its operational base in such a way that customers gain maximum awareness about company's products and services by achieving cost effectiveness.

To prosper and conquer international markets by creating employment opportunities in countries that has high levels of unemployment.

Above described objectives qualify smart criteria and also help in creating a better brand image of the company. Operational plan must be based on SMART objectives as it helps in connecting with employees (Hunter, and Nielsen, 2013). Moreover, main motive of the company is to serve its clients and their expectations effectively to fulfil these objectives.

2.3 Implement appropriate system to achieve objectives in the efficient way In order to achieve organisation objectives, Toyota can use following methods: Programme evaluation and review techniques (PERT): PERT is method which uses to schedule, organize and coordinate tasks. It represents graphical of each activity which Need business plan assignment help visit Instant Assignment Help and get upto 30% OFF on your first order of business plan assignment writing service.

made by cited firm. This tool emphasizes on making relationship between each task and activity which complete within specific time frame at business. These systems are design to manage complexity at the workplace which is major components of extensive data and industrial efforts (Too and Weaver, 2014). Major effectiveness of this tool is that it allows flexible scheduling due to variations in the amount of time which is taken to accomplish specific part of project. In addition to this, activity is defined according to time frame and resources which are requires moving from one event to another. When one event is completed, progress and performance of company can be monitored easily.

Critical path analysis (CPA): Various businesses involve in major projects that are complex and include significant for investment and risk. Complexity and risks increasing which is very necessary for identifying the relationship between each activity of project (Obeidat and et.al., 2016). It is essential to use CPA for contrasting model which includes all activities related with Toyota, time for accomplishing each activity and dependence between each activity. Effectiveness of CPA is that company can plan all tasks which must be complete as a part of project.

2.4 Recognise project planning model and tool In order to make plan project management develops and coordinate diverse activities of modern industry and commercial projects. Aim of the manager through project management is foreseen and predict problems which can be face at workplace (Schmiedel Vom Brocke and Recker, 2014). Thus, they have to make plan to solve this issues which organise and control activities so that the project can be complete successfully. Manage of the chosen organisation can involve various activities such as deciding what things to be done, organising it and make arrangement with taking right candidates at the workplace. The aim which has to be accomplished by the manager are performance and quality, budget and time to completion (Ates and et.al., 2013).

With the help of PERT, manager can easily implement their plan to accomplish Toyota objectives. In this aspect, they can assess and monitor business outcomes to maintain organisation growth. In the cited firm, PERT analysis provides visual depicts which includes major project activities and sequence for accomplishing desired outcomes. Network diagram consist of arrows and nodes which need to be organized for attaining activities within the enterprise. Sequence activities leads from starting point to finish point of the diagram which is Need business plan assignment help visit Instant Assignment Help and get upto 30% OFF on your first order of business plan assignment writing service.

known as path to accomplish action (Somsuk and Laosirihongthong, 2014). In this method, manager involves various activities to compromising different degree of certainty at workplace.

Illustration 2: PERT diagram (Source: Covell and Walker, 2013)

TASK 3 3.1 Select two quality system which are applied on Toyota Quality is the standards which can be measured against things which are same kinds of other products and services. In order to meet with quality standards, organisation measures various quality aspects within the enterprise (Fewings, 2013). It is the process which includes collection of business process which focuses on consistency to meet customers’ requirements and enhance their satisfaction.

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In Toyota, ISO 9000 is taken for quality measurement which determines international standards on quality management and quality assurance within the enterprise. It assists the cited firm to develop quality system element which needs to be implemented to maintain efficient quality at the workplace. It is not necessary for any organisation which can be applies on firm size of the firm (Jansen, Cusumano and Brinkkemper, 2013). In addition to this, cited firm also adopt EN 29000 quality standards' consultant which make witnesses within the company to recommends regarding business operations and their products. With the help of these standards, Toyota can easily analyze their performances towards customer’s outcomes. They can measure quality of their products and services which they offer to the users and clients.

3.2 Total quality management Total quality management is based on principles which requires for every member of staff to commit with work and maintains high standards at workplace. It is a system of management which describes continual improvements in Toyota products and services at the workplace (Too and Weaver, 2014). It uses strategy and data with effective communication to integrate quality discipline within culture and activities. It is based on various elements such as customers focuses, employee involvement, integrates system and fact for decision-making, etc.

When organisation focuses on their customers, they can determines level of quality with improvements in employee training, integrating quality and design process (Obeidat and et.al., 2016).

In addition to this, it is also measures communication for day to day operations of Toyota Company. Effective communication plays vital role for maintaining morality of employees at all level of enterprise. Quality culture is a set of group values which need to take guidance for everyday practices and consequent outputs (Somsuk and Laosirihongthong, 2014). In cited firm, TQM assist in developing quality culture due to taken by granted practices which encapsulate the ideology of group of the firm. When cited firm find that their customers are unhappy, they can adopt new technology to frame culture and monitor the organisation performances.

3.3 Recommend improvements which align to achieve business objectives In order to achieve business objectives, Toyota needs to make changes in their plan with the help of business process re- engineering. It involves designing of core business process to achieve improvements in the cited firm productivity, cycle time and their products quality.

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Business process re engineering is the analysis between workflows and activities of the organisation to optimize core value within the company (Fewings, 2013). With the help of business process, following recommendations can be taken within cited firm: Organize around outcomes not with specific tasks.

Prioritize every activity of Toyota and redesign within the enterprise.

Integrates information processing work with producing information at the workplace.

Capture information from market to optimize task at the workplace.

Put decisions point to perform various activities and build control on the process (Wilton, 2016).

3.4 Implication with proposed changes within Toyota With the help of culture improvements, Toyota can implement their plan to make effective operations within the business. In respect to this, cited firm needs to implement plan for maintaining quality at workplace. The organisation is required to make systematic transactions and activities which can be done through maintaining quality at the workplace. It gives positive results on the enterprise performances in term of pressures of managers and new approach of quality adopted by company (Too and Weaver, 2014). Total quality management is tool which is based on research that explores new things. As a result, cited firm can move towards multinational things which they can implement in the business.

TASK 4 4.1 Risk assessment process It is vital that risk assessment process should be carried out for identifying potential damages and harms that can occur in Westfield London shopping centre. It will support in making effective strategies for mitigating the negative impact of risk that might be faced in the enterprise (Hughes, and Ferrett, 2015). Risk assessment will be conducted by following way:Organisation name: Westfield London shopping centre What

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4.2 Application of health and safety regulations on work environment Three legislative measures that applied to Westfield London shopping centre are as described:Health and safety act 1974:- Guidelines have been mentioned in this act that it is necessary to maintain safe operations and manage working environment. It is required that adequate welfare provisions should be provided to the staff members and proper training should be rendered to them for ensuring better health and safety at the shopping centre (Flannigan, Samson, and Miller, 2016).

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Workplace regulations 1992:- According to this act, it is required that proper maintenance of the work place equipments should be done and conductive work environment should be provided to the staff members.

The health and safety regulations: - Guidelines have been mentioned in the act that employers are required to provide health and safety regulations to the workers (Wuttke, Blome and Henke, 2013).

4.3 Health and safety procedures adopted in the organization Health and safety policies are followed in Westfield London shopping centre for rendering safe and protective work environment to the clients.

Risk assessment processes are organized for identifying potential sources of risk that might be faced in the enterprise (Frumkin, 2016).

Training sessions are organized for making staff members aware about the various health and safety related issues that might be faced by them while working.

In addition to that, consumers are given information about various health and safety related issues by posting notice and distributing pamphlets. Risk in the organizations is managed by forming effective risk policies.

4.4 Practical implications of health and safety policies and procedures Westfield London shopping centre is visited by millions of people and it is needed that better and safe environment should be rendered to all the staff members. Training programs can be organized in the enterprise for making people aware about the various health and safety policies that they need to follow (Wilks, JStephen and Moore, 2013). In addition to that, monitoring of safety improvement will be done by making a check list and it will aid in identifying weak performing areas of safety and health in the corporation.

CONCLUSION From the above report it can be concluded that, Toyota is required to manage their business activities for achieving business objectives at the workplace. In this aspect, they follow functions which are interrelated with each other such as marketing and financial function.

Furthermore, it summarized that for developing operational plan cited firm needs apply SMART objectives for effective and efficient use of resources. Moreover, it is articulated that for Need business plan assignment help visit Instant Assignment Help and get upto 30% OFF on your first order of business plan assignment writing service.

maintaining quality system cited firm need to use total quality management with the help of PERT and CPA. REFERENCES Books and Journals Ates, A. and et.al., 2013. The development of SME managerial practice for effective performance management. Journal of Small Business and Enterprise Development. 20(1). pp.28-54.

Covell, D. and Walker, S., 2013. Managing Sport Organizations: responsibility for performance.

Routledge.

Evans, M., 2016. GLIS 620-Management of Information Organization-Week 2-Strategic Planning, Goals and Objectives. 1. pp.

Fewings, P., 2013. Construction project management: An integrated approach. Routledge.

Flannigan, B., Samson, R.A. and Miller, J.D., 2016. Microorganisms in home and indoor work environments: diversity, health impacts, investigation and control. CRC Press.

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