Troubleshooting QuickBooks Error 179: Causes, Symptoms, and Solutions
QuickBooks is an accounting software that is widely used by small and medium-sized businesses to manage their financial transactions, inventory, and payroll. However, like any other software, QuickBooks is also prone to errors, and one of the most common errors is QuickBooks error 179.
QuickBooks Error 179occurs when a user tries to log in to their bank account through QuickBooks, but the login information is incorrect or the bank’s website is not working properly. This error can prevent you from downloading your bank transactions and reconciling your accounts.
In this blog post, we will discuss the causes and solutions of QuickBooks Error 179.
Causes of QuickBooks Error 179:
Incorrect Login Credentials: QuickBooks Error 179 can occur if you have entered incorrect login credentials for your bank account. Make sure you have the correct username and password before trying to log in to your bank account through QuickBooks.
Multiple Users Logged In: Another common cause of QuickBooks Error 179 is when multiple users are logged in to the same bank account through different devices or software. Make sure that only one user is logged in to your bank account at a time.
Bank Website Issue: If your bank’s website is experiencing technical issues or undergoing maintenance, it may prevent QuickBooks from accessing your bank account information, resulting in Error 179.
Outdated QuickBooks Version: QuickBooks Error 179 can also occur if you are using an outdated version of QuickBooks. Make sure you are using the latest version of QuickBooks to avoid this error.
Firewall and Security Settings: Sometimes, the firewall or security settings of your computer can prevent QuickBooks from accessing your bank account information, resulting in QuickBooks Error 179.
Solutions to QuickBooks Error 179:
Check Login Credentials: Make sure that you have entered the correct username and password for your bank account. If you are unsure about your login credentials, contact your bank to reset your login information.
Log Out of Other Devices: If multiple users are logged in to the same bank account through different devices, make sure all other devices are logged out of the account before logging in through QuickBooks.
Check Bank Website: If your bank’s website is experiencing technical issues or undergoing maintenance, wait for it to be resolved before trying to log in to your bank account through QuickBooks.
Update QuickBooks: Make sure you are using the latest version of QuickBooks.
Check Firewall and Security Settings: Check your computer’s firewall and security settings to ensure that they are not blocking QuickBooks from accessing your bank account information. Add QuickBooks to your firewall and security settings exceptions list.
Clear Browser Cache: Clear your browser cache and cookies and try logging in to your bank account through QuickBooks again.
Contact QuickBooks Customer Support: If none of the above solutions work, contact QuickBooks Customer Support for further assistance.
Disable Pop-up Blocker: Some bank websites use pop-up windows to display information related to your account. If your pop-up blocker is enabled, it may prevent QuickBooks from accessing this information, resulting in QuickBooks Error 179. Make sure to disable your pop-up blocker before logging in to your bank account through QuickBooks.
Check Bank’s Website Status: If you are unable to access your bank account through QuickBooks, check your bank’s website status to see if it is undergoing maintenance or if there are any known issues. This can help you determine if the issue is with your bank or with QuickBooks.
Use Web Connect: If you are still experiencing QuickBooks Error 179 even after trying the above solutions, you can try using Web Connect to import your bank transactions into QuickBooks. Web Connect allows you to download transactions from your bank’s website and then import them into QuickBooks.
Avoid Using Public Wi-Fi: It is not recommended to use public Wi-Fi when logging in to your bank account through QuickBooks, as public Wi-Fi networks can be insecure and put your financial information at risk. It is best to use a secure and private Wi-Fi network when accessing sensitive information through QuickBooks.
Regularly Update QuickBooks: Make sure to regularly check for and install any available updates for QuickBooks. These updates may contain bug fixes and security enhancements that can help prevent QuickBooks Error 179 and other issues.
By following these tips and solutions, you can help prevent and resolve QuickBooks Error 179 and ensure that your financial transactions are properly recorded and reconciled in QuickBooks.
Conclusion
In conclusion, QuickBooks Error 179 can be a frustrating issue for users who rely on QuickBooks for their financial transactions. However, by following the above solutions, you can resolve this error and continue using QuickBooks without any issues.