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Secretarial, PA & Office Administration Diploma - John Academy

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Secretarial, PA & O Diploma ( 9 REVIEWS ) 

ce Administration

1006 STUDENTS

Description: The course is designed for the people who want to exceed their role as a secretary, PA or o ce …

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Secretarial, PA & Office Administration Diploma - John Academy

£279.00 £17.00

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1 YEAR ADVANCED, BEGINNER, INTERMEDIATE COURSE BADGE COURSE CERTIFICATE

143

NUMBER OF UNITS

2

NUMBER OF QUIZZES



5 DAYS, 6 HOURS

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CURRICULUM

Description: The Secretarial, PA & O ce Administration Diploma course is designed for the people who want to exceed their role as a secretary, PA or o ce administrator. The responsibilities of a secretary, PA or o ce administrator require several skills. Throughout the course, you will explore all the essential skills for becoming an e cient secretary or PA. Focuses will be given on how to take notes, using right tools, negotiation skill, communication skill, soft skills, time & meeting management, and more. Fundamental lessons regarding how to use Microsoft O ce, Excel, Access and Powerpoint will also be presented to you.

Who is the course for?

This course is ideal for those wanting to improve their base skills in o ce administrative tasks This course would be ideal people who want to start working as a receptionist, o ce administrator, o ce manager, administration assistant secretary Hello, or would you like to talk about our products?

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Entry Requirement: This course is available to all learners, of all academic backgrounds.

Learners should be aged 16 or over to undertake the quali cation.

Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.

Before sitting for your nal exam, you will have the opportunity to test your pro ciency with a mock exam.

Certi cation: After completing and passing the course successfully, you will be able to obtain an Accredited Certi cate of Achievement. Certi cates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.

Why choose us?

A ordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; E cient exam systems for the assessment and instant result; The UK & internationally recognized accredited quali cation; Access to course content on mobile, tablet or desktop from anywhere anytime; The bene t of applying for NUS Extra Discount Card; 24/7 student support via email.

Career Path: Secretarial, PA & O ce Administration Diploma is a useful quali cation to possess and would be bene cial for any professions or career from any industry you are in such as: Administrator support sta Administrative assistant O ce managers Receptionist O ce administrator COURSE CURRICULUM

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Secretarial, PA & Office Administration Diploma - John Academy

Secretarial Interpersonal Skills

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Module One – Getting Started

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00:30:00

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Module Two – Verbal Communication Skills

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01:00:00

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Module Three – Non-Verbal Communication Skills

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01:00:00

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Module Four – Making Small Talk and Moving Beyond

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01:00:00

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Module Five – Moving the Conversation Along

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01:00:00

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Module Six – Remembering Names

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01:00:00

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Module Seven – In uencing Skills

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01:00:00

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Module Eight – Bringing People to Your Side

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01:00:00

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Module Nine – Sharing Your Opinion

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01:00:00

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Module Ten – Negotiation Basics

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01:00:00

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Module Eleven – Making an Impact

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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Developing Interpersonal Skills Course- Activities

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00:00:00

Personal Assistant

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Module One – Getting Started

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00:30:00

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Module Two – Working with Your Manager

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01:00:00

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Module Three – Administrative Soft Skills

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01:00:00

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Secretarial, PA & Office Administration Diploma - John Academy

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Module Four – E ective Time Management

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01:00:00

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Module Five – Meeting Management

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01:00:00

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Module Six – Tools of the Trade (I)

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01:00:00

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Module Seven – Tools of the Trade (II)

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01:00:00

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Module Eight – Being an E ective Gatekeeper

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01:00:00

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Module Nine – Organizational Skills

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01:00:00

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Module Ten – Con dentiality Guidelines

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01:00:00

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Module Eleven – Special Tasks

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

Business Writing

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Module One – Getting Started

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00:30:00

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Module Two – Working with Words

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01:00:00

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Module Three – Constructing Sentences

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01:00:00

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Module Four – Creating Paragraphs

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01:00:00

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Module Five – Writing Meeting Agendas

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01:00:00

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Module Six – Writing E-mails

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01:00:00

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Module Seven – Writing Business Letters

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01:00:00

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Module Eight – Writing Proposals

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01:00:00

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Module Nine – Writing Reports

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01:00:00

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Module Ten – Other Types of Documents

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01:00:00

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Module Eleven – Proofreading and Finishing

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

Self Esteem & Con dence Building

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Module One – Getting Started

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01:00:00

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Module Two – What Does Self-Con dence Mean To You

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01:00:00

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Module Three – Obstacles to Our Goals

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01:00:00

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Module Four – Communication Skills

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01:00:00

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Module Five – The Importance of Goal Setting

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01:00:00

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Module Six – Feeling the Part

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01:00:00

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Module Seven – Looking the Part

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01:00:00

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Module Eight – Sounding the Part

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01:00:00

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Module Nine – Powerful Presentations

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00:30:00

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Module Ten – Coping Techniques

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01:00:00

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Module Eleven – Dealing with Di

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00:30:00

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Module Twelve – Wrapping Up

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00:15:00

cult Behavior

Administrative Management

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Module One – Getting Started

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00:30:00

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Module Two – Why Your O

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01:00:00

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Module Three – Gathering the Right Tools

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01:00:00

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Module Four – Identifying Procedures to Include

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01:00:00

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Module Five – Top Five Procedures to Record

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01:00:00

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Module Six – What to Include in Your Binder (I)

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01:00:00

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Module Seven – What to Include in Your Binder (II)

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01:00:00

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Module Eight – Organizing Your Binder

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01:00:00

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Module Nine – What Not to Include in the Procedure Guide

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01:00:00

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Module Ten – Share O

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01:00:00

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Module Eleven – Successfully Executing the Guide

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

ce Needs Administrative Procedures

ce Procedure Guide

Admin Support

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Module One – Getting Started

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00:30:00

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Module Two – Getting Organized (I)

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01:00:00

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Module Three – Getting Organized (II)

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01:00:00

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Module Four – Managing Time

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01:00:00

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Module Five – Getting It All Done On Time

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01:00:00

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Module Six – Special Tasks

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01:00:00

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Module Seven – Verbal Communication Skills

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01:00:00

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Module Eight – Non-Verbal Communication Skills

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01:00:00

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Module Nine – Empowering Yourself

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01:00:00

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Module Ten – The Team of Two

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01:00:00

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Module Eleven – Taking Care of Yourself

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

Organisational Skills

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Module One – Getting Started

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00:30:00

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Module Two – Remove the Clutter

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01:00:00

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Module Three – Prioritize

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01:00:00

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Module Four – Scheduling Your Time

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01:00:00

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Module Five – To Do Lists

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01:00:00

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Module Six – Paper and Paperless Storage

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01:00:00

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Module Seven – Organization in Your Work Area

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01:00:00

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Module Eight – Tools to Fight Procrastination

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01:00:00

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Module Nine – Organizing Your Inbox

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01:00:00

Module Ten – Avoid the Causes of Disorganization Hello, would you like to talk about our products?

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01:00:00

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Secretarial, PA & Office Administration Diploma - John Academy

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Module Eleven – Discipline is the Key to Stay Organized

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

O

ce Management

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Building Your Management Team

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01:00:00

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Building A Successful Brand

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01:00:00

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Achieving Quality Through Teamwork

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00:30:00

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Keys To Staying Motivated

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00:30:00

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Improve Your Marketing

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01:00:00

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Provide Top Customer Service

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00:30:00

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Wrapping Up

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00:30:00

Bookkeeping & Payroll

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Module One – Introduction

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00:30:00

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Module Two – Basic Terminology

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01:00:00

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Module Three – Basic Terminology (II)

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01:00:00

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Module Four – Accounting Methods

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01:00:00

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Module Five – Keeping Track of Your Business

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01:00:00

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Module Six – Understanding the Balance Sheet

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01:00:00

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Module Seven – Other Financial Statements

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01:00:00

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Module Eight – Payroll Accounting Terminology

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01:00:00

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Module Nine – End of Period Procedures

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01:00:00

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Module Ten – Financial Planning, Budgeting and Control

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01:00:00

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Module Eleven – Auditing

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

Microsoft Word

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Module One – Getting Started

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00:30:00

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Module Two – Opening

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01:00:00

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Document

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01:00:00

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Module Five – Basic Editing Tasks

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01:00:00

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Module Six – Basic Formatting Tasks

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01:00:00

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Module Seven – Formatting Paragraphs

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01:00:00

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Module Eight – Advanced Formatting Tasks

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01:00:00

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Module Nine – Working with Styles

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01:00:00

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Module Ten – Formatting the Page

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01:00:00

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Module Eleven – Sharing Your Document

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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Secretarial, PA & Office Administration Diploma - John Academy

Word for Newbies – Activities

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00:00:00

Microsoft PowerPoint

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Module One – Getting Started

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00:30:00

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Module Two – Opening PowerPoint

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01:00:00

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Presentation

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01:00:00

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Module Five – Working with Text

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01:00:00

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Module Six – Formatting Text and Paragraphs

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01:00:00

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Module Seven – Adding Pictures

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01:00:00

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Module Eight – Advanced Formatting Tasks

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01:00:00

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Module Nine – Working with Transitions and Animations

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01:00:00

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Module Ten – Setting Up Your Slide Show

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01:00:00

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Module Eleven – Showtime!

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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PowerPoint Essential Activities

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00:00:00

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00:30:00

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01:00:00

Microsoft Excel

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Module One – Getting Started

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Module Two – Opening Excel

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Worksheet

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01:00:00

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Module Five – Viewing Excel Data

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01:00:00

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Module Six – Building Formulas

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01:00:00

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Module Seven – Using Excel Functions

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01:00:00

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Module Eight – Using Quick Analysis

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01:00:00

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Module Nine – Formatting Your Data

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01:00:00

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Module Ten – Using Styles, Themes, and E ects

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01:00:00

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Module Eleven – Printing and Sharing Your Workbook

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01:00:00

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Module Twelve – Wrapping Up

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01:00:00

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Excel for Newbies – Activities

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00:00:00

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00:30:00

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00:30:00

Mock Exam

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Mock Exam- Secretarial, PA & O

ce Administration Diploma

Final Exam

-

Final Exam- Secretarial, PA & O

ce Administration Diploma

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1006 STUDENTS ENROLLED

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ABOUT We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level.  11 Floor, 15 St Botolph Street, London EC3A 7BB  020 3744 3990  info@johnacademy.co.uk CERTIFICATE CODE Enter Certi cate Code

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