Professional Receptionist Diploma - John Academy

8/8/2018

Professional Receptionist Diploma - John Academy

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Professional Receptionist Diploma ( 6 REVIEWS ) 

463 STUDENTS

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a …

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£279.00 £29.00

1 YEAR

https://www.johnacademy.co.uk/course/professional-receptionist-diploma/

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Professional Receptionist Diploma - John Academy

LEVEL 3 - DIPLOMA COURSE BADGE COURSE CERTIFICATE

74

NUMBER OF UNITS

2

NUMBER OF QUIZZES

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2 DAYS, 15 HOURS

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CURRICULUM

REVIEWS

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate rst with the clients, it is important for you to have the skills in o ce management. This course is comprised of training in (1) organizational skills; (2) o ce management techniques; and (3) advanced Microsoft O ce skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization.

Who is the course for?

Current executive and personal assistants who want to improve their administrative skills.

People who have an interest in becoming an executive or personal assistant.

Entry Requirement: This course is available to all learners, of all academic backgrounds.

Learners should be aged 16 or over to undertake the quali cation.

Good understanding of English language, numeracy and ICT are required to attend this course.

Assessment: https://www.johnacademy.co.uk/course/professional-receptionist-diploma/

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Professional Receptionist Diploma - John Academy

At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.

Before sitting for your nal exam, you will have the opportunity to test your pro ciency with a mock exam.

Certi cation: After you have successfully passed the test, you will be able to obtain an Accredited Certi cate of Achievement. You can however also obtain a Course Completion Certi cate following the course completion without sitting for the test. Certi cates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24.

PDF certi cate’s turnaround time is 24 hours, and for the hardcopy certi cate, it is 3-9 working days.

Why choose us?

A ordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; E cient exam systems for the assessment and instant result; The UK & internationally recognized accredited quali cation; Access to course content on mobile, tablet or desktop from anywhere anytime; The bene t of applying for NUS Extra Discount Card; 24/7 student support via email.

Career Path: The Professional Receptionist Diploma course is a useful quali cation to possess, and would be bene cial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary.

COURSE CURRICULUM

Receptionist

https://www.johnacademy.co.uk/course/professional-receptionist-diploma/

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Professional Receptionist Diploma - John Academy

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Receptionist

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00:30:00

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Importance of Receptionist

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00:15:00

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Di erent Types of Receptionist & Roles

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01:00:00

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Communication Skills for Receptionist

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01:00:00

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Telephone Skills

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01:00:00

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Listening Skills

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01:00:00

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Taking Messages

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00:30:00

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Presenting & Appearance

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00:30:00

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Reservation Procedure

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00:15:00

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Con dentiality Checklist

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00:15:00

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Being Organized as Receptionist

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00:15:00

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Becoming a Successful Receptionist

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00:15:00

Being an Assistant

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Module One – Getting Started

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00:30:00

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Module Two – Working with Your Manager

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01:00:00

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Module Three – Administrative Soft Skills

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01:00:00

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Module Four – E ective Time Management

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01:00:00

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Module Five – Meeting Management

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01:00:00

https://www.johnacademy.co.uk/course/professional-receptionist-diploma/

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Professional Receptionist Diploma - John Academy

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Module Six – Tools of the Trade (I)

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01:00:00

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Module Seven – Tools of the Trade (II)

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01:00:00

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Module Eight – Being an E ective Gatekeeper

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01:00:00

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Module Nine – Organizational Skills

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01:00:00

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Module Ten – Con dentiality Guidelines

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01:00:00

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Module Eleven – Special Tasks

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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Executive and Personal Assistant Training Course- Activities

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00:00:00

Answering Telephones

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Module One – Getting Started

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00:30:00

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Module Two – Core Skills Required

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01:00:00

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Module Three – Self-Management (I)

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01:00:00

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Module Four – Self-Management (II)

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01:00:00

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Module Five – Time Management (I)

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01:00:00

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Module Six – Time Management (II)

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01:00:00

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Module Seven – Organizing and Planning (I)

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01:00:00

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Module Eight – Organizing and Planning (II)

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01:00:00

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Module Nine – Communication (I)

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01:00:00

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Professional Receptionist Diploma - John Academy

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Module Ten – Communication (II)

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01:00:00

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Module Eleven – Additional Challenges

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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Professional Telephone Receptionist Course- Activities

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00:00:00

Microsoft Word

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Module One – Getting Started

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00:30:00

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Module Two – Opening

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01:00:00

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Document

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01:00:00

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Module Five – Basic Editing Tasks

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01:00:00

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Module Six – Basic Formatting Tasks

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01:00:00

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Module Seven – Formatting Paragraphs

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01:00:00

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Module Eight – Advanced Formatting Tasks

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01:00:00

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Module Nine – Working with Styles

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01:00:00

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Module Ten – Formatting the Page

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01:00:00

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Module Eleven – Sharing Your Document

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

Microsoft Excel

https://www.johnacademy.co.uk/course/professional-receptionist-diploma/

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Module One – Getting Started

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00:30:00

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Module Two – Opening Excel

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01:00:00

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Worksheet

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01:00:00

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Module Five – Viewing Excel Data

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01:00:00

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Module Six – Building Formulas

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01:00:00

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Module Seven – Using Excel Functions

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01:00:00

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Module Eight – Using Quick Analysis

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01:00:00

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Module Nine – Formatting Your Data

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01:00:00

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Module Ten – Using Styles, Themes, and E ects

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01:00:00

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Module Eleven – Printing and Sharing Your Workbook

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01:00:00

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Module Twelve – Wrapping Up

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01:00:00

Microsoft PowerPoint

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Module One – Getting Started

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00:30:00

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Module Two – Opening PowerPoint

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01:00:00

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Module Three – Working with the Interface

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01:00:00

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Module Four – Your First Presentation

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01:00:00

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Module Five – Working with Text

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01:00:00

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Professional Receptionist Diploma - John Academy

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Module Six – Formatting Text and Paragraphs

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01:00:00

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Module Seven – Adding Pictures

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01:00:00

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Module Eight – Advanced Formatting Tasks

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01:00:00

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Module Nine – Working with Transitions and Animations

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01:00:00

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Module Ten – Setting Up Your Slide Show

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01:00:00

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Module Eleven – Showtime!

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01:00:00

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Module Twelve – Wrapping Up

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00:30:00

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00:30:00

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00:30:00

Mock Exam

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Mock Exam- Professional Receptionist Diploma

Final Exam

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Final Exam- Professional Receptionist Diploma

COURSE REVIEWS

4.6   6 ratings

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Professional Receptionist Diploma - John Academy

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463 STUDENTS ENROLLED

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