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William Crawford - leadership lessons from an unexpected person Mark Alexander January 9, 2024 For the full article see the link above. Here are excerpts with points I would like my grandchildren to know. Mr. Crawford never had an official recognition event for his Medal of Honor award because, at the time the award was delivered to his family, he was listed as killed in action – it was unknown that he was actually a POW. But that was rectified in 1984 by President Ronald Reagan. In an address to the USAFA graduating class that year, Reagan and USAFA officials arranged a special ceremony for Mr. Crawford. With the cadets, their families, and dignitaries in attendance, Reagan formally presented the Medal of Honor to Master Sergeant Crawford. In his remarks, President Reagan cited some of the leadership lessons that all of us should take away from this humble janitor. Col. Moschgat later adapted those lessons in his Wharton Business School article: Be Cautious of Labels: Labels you place on people may define your relationship to them and bound their potential. Sadly, and for a long time, we labeled Bill as just a janitor, but he was so much more. Everyone Deserves Respect: Because we hung the “janitor” label on Mr. Crawford, we often wrongly treated him with less respect than others around us. He deserved much more, and not just because he was a Medal of Honor recipient. Bill deserved respect because he was a janitor, walked 1