Scout Home Security Review (2020)

Scout Home Security Review (2020)

Scout Alarm

Scout Home Security offers straightforward, DIY home security packages at affordable prices. In this review, the This Old House Reviews team will cover Scout Home Security’s products and services to help you determine which home security system is right for you.

This Old House Rating: 9.3 Scout Home Security offers DIY security solutions to customers that don’t want to be locked into a contract. Through four unique security packages and two monitoring plans, Scout Home Security gives customers a choice in how they want to secure their home.

Offering 60-day free returns, a three-year warranty, and free shipping on orders of $200 or more, Scout Home Security systems are adaptable and are able to change as you do. Read on to learn more about Scout’s home security bundles, pricing, and professional monitoring plans, and determine if this is the best home security company for you.

Pros and Cons of Scout Home Security Compare the advantages and disadvantages of Scout below:

Scout Home Security Packages Scout Home Security has four security packages for customers to select. If the packages don’t contain what you need, or if you need additional items, Scout gives customers the option of building their own system with over 15 device choices.

Scout Small Pack The Scout Small Pack is the company’s most affordable system and includes eight items. It contains everything needed to start your DIY security system, including motion and access sensors. The pack also comes with two key fobs so you can easily arm and disarm the system. This pack is best suited for those who want basic security coverage or live in a smaller home.

Here’s everything included in the Scout Small Pack: Scout hub Door panel Motion sensor Access sensor Key fobs (2) Yard sign

Scout Large Pack If you need to secure a larger area in your house or your home has multiple access points, the Scout Large Pack offers a security solution that covers all your bases. Equipped with more than double the access sensors of the Scout Small Pack, this bundle gives you peace of mind that all areas of your home will remain secure.

Here’s everything included in the Scout Large Pack: Scout hub Door panel Motion sensors (2) Access sensors (5) Key fobs (2) Yard sign

Scout Elements Pack The Scout Elements Pack couples home security with disaster prevention. The pack comes with a smoke alarm and water sensor to help you catch costly fires or flood damage before it gets out of hand.

Here’s everything included in the Scout Elements Pack: Scout hub Door panel Motion sensor Access sensors (4) Key fobs (2) Yard sign

Smoke alarm Water sensor

Scout Architect Pack This pack is designed to be Scout’s most complete home security offering. Coupling all the devices included in the Scout Small Pack, the Architect Pack adds on additional security measures like a smart lock and glass break sensor.

Here’s everything included in the Scout Architect Pack: Scout hub Door panel Motion sensor Access sensors (4) Key fobs (2) Smart lock Glass break sensor

Build Your System For customers that want a more customized alarm system for their home, Scout offers the ability to create your own system. Once you select your Scout Hub, you can pick as many devices as you want and build a system to fit your home security needs.

Here’s what you can choose from when you build your own system: Door panel Access sensor Motion sensor Scout indoor camera Scout video doorbell Keypad Smoke alarm Water sensor Glass break sensor Door lock Yard sign Panic button Remote control Siren and Zigbee repeater Window sticker Key fob RFID sticker

Scout Monitoring Plans Scout Home Security gives you the option of purchasing a self- or professional-monitored home security plan. Each plan comes with features like 4G LTE cellular, battery backup, and no annual contract.

Here’s a look at the offerings of each Scout plan:

Cost of Scout Home Security Here’s an overview of Scout’s package pricing: Here’s a look at the cost of Scout’s home security plans:

How Does Scout Work?

After purchasing a Scout Pack or building your own system, you’ll receive your order in two to three business days. Once it arrives, the system requires a DIY installation. To help you along the installation process, Scout created install tutorials for many of their devices.

Once your system is installed, you can choose to have it professionally monitored or monitor it yourself by purchasing a Scout security plan. There are no plan contracts and you can cancel or change plans at any time.

Scout Alarm

Scout Customer Service Scout offers customer service from 9 am until 6 pm CST seven days a week. In addition to phone support, Scout supports customers via email and created a Scout Knowledge Base, where customers can look at user manuals and frequently asked questions.

Scout offers a 60-day return policy for all hardware purchased through the company. Customers receive a prepaid return label and a full refund upon Scout receiving the return. Scout offers a three-year warranty on all defective devices, shipping a replacement to customers free of charge.

Scout Home Security Reviews As a relatively new DIY home security provider with just over five years of experience, Scout hasn’t opened an account with the BBB and therefore has no rating.

Our Conclusion The This Old House Reviews team gives Scout Home Security a 9.3/10. Scout offers affordable DIY security packages that cover the basics when it comes to home security. If you want more than just an average security system, Scout lets you supplement their packages with additional devices or build your own system. Although Scout lets you self-monitor, they do charge for this feature unlike many other DIY home alarm systems.

If you’re still unsure if Scout is right for you, compare it to other top-rated security companies in the industry.

Frequently Asked Questions about Scout Is a contract required for Scout services?

No. There are no contracts with Scout’s equipment or security plans. If you opt for a security plan with Scout, you can cancel or switch plans anytime you want free of charge.

Can you connect third-party devices with Scout?

Yes. Scout’s equipment is compatible with Z-wave and Zigbee products, so you can connect any Zwave or Zigbee smart home device with your system.

Does Scout offer any discounts?

Scout is offering 10% off your first order when you sign up to receive offers and security tips through email.

Rating Methodology The This Old House Reviews team is committed to providing comprehensive and unbiased reviews to our readers. This means earning your trust through transparent reviews and having the data to back up our ratings and recommendations. Our rating system for home security providers is on a 100point scale based on 10 factors: Number of systems (5) Special features (10) Installation options (5) Connectivity and smart home automation (15) Pricing (15) Contract period (5) Warranty (15) Trial period (15) Usability (5) Trustworthiness (10) Our team reviewed 32 companies and spent 744 hours researching and testing out products to help us compare home security systems on key factors such as package options, cost, reliability, and ease of use. Read more on our methodology here.

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