John Morris Group - Company Profile 2020

Company Profile 2020

100% Australian Owned and Operated - Since 1952

Table of Contents Welcome to John Morris Group

Page 2

Our Services

Page 3

Company History

Page 4

Philosophy

Page 4

Objectives

Page 4

Organisation Chart

Page 5

Sales Strategy

Page 6

Key Accounts

Page 6

Nationwide Service & Support

Page 7

Marketing Activity

Page 8

Agencies

Page 10

Corporate

Page 11

Office Locations

Page 11

Welcome to John Morris Group Since our founding in 1952, the John Morris Group has steadily expanded, guided by a policy which excluded all products except those of the highest quality. Our commitment to quality extends to our recruitment process & team, our state-of-art nationwide facilities and the service we provide to our customers.

Today we are recognised as one of Australia’s and New Zealand’s leading distributors of a range of specialised equipment sourced from the world’s leading manufacturers.

Karl Wyzenbeek

Norbert Wyzenbeek

Director & Business Development (Operations)

Non-Executive Director & Chairman

Sharon Wyzenbeek Non-Executive Director

Andre Wyzenbeek Director & Business Development (Sales)

2 Australia: 1300 501 555

-

New Zealand: 0800 651 700

info@johnmorrisgroup.com

Company Profile

Our Services For over 65 years John Morris Group has been the industry leader in the supply, installation & servicing of precision instruments throughout the South Pacific.

Offering An Extensive Product Range Across Diverse Industry Sectors

Laboratory Equipment

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Healthcare

Factory Trained Product Specialists

In-depth expertise in designing the right solution for our customers

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Quality Systems

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Ensuring a straightforward & efficient quoting & ordering process

Customer Support Team

Immediate assistance over the phone, by email or live chat via our website

Service Division

Installations, user training, preventative maintenance and repair

Environmental

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Materials & Testing

Petrochemical Analysis

Quality Products From known & respected brands Australian & New Zealand Compliance

Every instrument is electrically tested prior to delivery

Genuine Local Product Warranty

Backed by a nationwide technical service network

More Than 250,000 Products

Available for purchase online

Product Updates & News

Weekly product updates and newsletters

National Office Network

Local sales personnel on hand to help understand our customers’ needs & tailor solutions

Management Systems Certified ISO 9001

3 A Family Tradition Of Helping You Succeed With Technology

www.johnmorrisgroup.com

Company History Since the 19th Century the Wyzenbeek family has operated a successful scientific and medical supply company. The company was originally established in Holland, however during the period 1940 to 1944 the company remained closed. A decision was taken in 1948 for the family to emigrate to Australia. The Dutch business was sold and in November 1950 the family arrived in Sydney with the purpose of re-establishing the company.

In 1952, John Morris Scientific Pty Ltd was founded as a partnership between John Wyzenbeek and Morris Garlick. In 1954 the company was purchased by the Wyzenbeek family.

Nobert Wyzenbeek, (John’s son) joined the organisation in 1971 and holds the role as Chairman to this day. Norbert’s sons Andre (joined 1994) and Karl (joined 2005) are company directors and actively involved in the day-to-day operations of the company.

For over 65 years & three generations the company has remained privately owned and prospered.

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Company Timeline

2005

2014

2009

2020

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Objectives ▀

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Philosophy

Continue our history of providing exceptional customer service and quality Project an image of authority, expertise and trust Sustain and grow our position as the largest privately owned scientific instrument and laboratory supply distributor in the Pacific Region Maintain the best personnel, premises and servicing facilities in Australia and New Zealand Provide extensive ongoing training to our personnel and customers on products including the skills needed to perform work effectively Develop new and existing products to improve our market position Keep up with advances in technologies and worldwide methods

Our philosophy is to grow within the restraints of our resources and to this end, we have been eminently successful in providing a stable growth platform for our partners and staff.

This strategy has resulted in secure and profitable growth for over 65 years.

4 Australia: 1300 501 555

-

New Zealand: 0800 651 700

info@johnmorrisgroup.com

Company Profile

Organisation Chart

Norbert Wyzenbeek Chairman

Andre Wyzenbeek

Karl Wyzenbeek

Business Development (Sales)

Business Development (Operations)

Jeff Tyson

General Manager

Kieran Pickles

Gabriel Antoun

Brett Hardaker

Billam Poulier

Jessica Rawson

Alan Moon

Murray Laing

Head of Sales & Marketing

Service Manager

Logistics Manager

Head of Operations (Sri Lanka)

Operations Manager (ANZ)

IT Manager

Financial Systems Manager

Product Managers

Field Service

Logistics

Internal Sales

Field Sales

Service Admin

Internal Sales

Calibration

Accounts

Accounts

Marketing

Field Sales: 13 Product Managers: 9 Internal Sales: 12 Marketing: 2 Sales Managers: 3

Service Engineers: 11 Service Support: 4 Service Managers: 1

TOTAL SALES:

TOTAL SERVICE:

39

16

Office Locations Australia

Brisbane

Perth

New Zealand

Sri Lanka

Auckland

Colombo

Sydney Adelaide Melbourne

5 A Family Tradition Of Helping You Succeed With Technology

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Sales Strategy ▀

Territory Managers (TM’s): Field based sales experts. Meeting with existing and potential customers, providing account management and ensuring a close relationship. Focused on sales over $10,000.

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Product Managers (PM’s): Expert and qualified personnel focused specifically on ensuring our team and customers receive training, knowledge and product support.

Internal Sales (IS): Internal support team focused on providing a rapid response to customer enquiries, quote requests, escalation and follow ups. Primary focus is sub $10,000.

Service Engineers: Preventative maintenance agreements, breakdown service, installation & commissioning. Skills: Factory Trained & Industry Qualified Marketing: Regular e-campaigns, digital brochures, flyers, mail-outs, web development, LinkedIn, Instagram, YouTube, Webinars.

Key Accounts Academic

Petrochemical

Government Research

Pharma & Health

Food, Feed & Dairy

Industry & Environment

Uni of Sydney

Caltex

CSIRO

CSL

Fonterra

BHP

Uni of Melb.

BP

ANSTO

Cochlear

Lion Nathan

Rio Tinto

Aust. Nat. Uni

Puma Energy

Dept of Defence

Bioproperties

Asahi

Boeing

Uni of QLD

Intertek

NMI

Resmed

Nestle

Komatsu

Deakin Uni

SGS

Dept of Transport

NSW Health

Lactalis (Parmalat)

Downer EDI

RMIT

Viva

Dept of Industry

Aust. Red Cross

Bega

Fultan Hogan

Flinders Uni

Woodside

Dept of Environment

QLD Health

Arnotts

Water Corp.

Curtin Uni

AMSPEC

Dept of Primary Industries

Pfizer

GrainCorp

Westrac

Uni WA

Mobil

AG Research

Alphapharm

Inghams

QENOS

UTS

IPL

ESR

Melbourne Health

DTS

ALS

Walter Eliza Hall

NZOS

GNS Science

Bradley

Peters Ice Cream

SGS

Macquarie Uni

Fuchs

NIWA

SA Health

Sanitarium

Hastings Deering

Uni of Newcastle

Santos

Plant & Food Research

WA Health

Mars Pet Foods

Coogee Chemicals

UNSW

Northern Oil Refinery

Land Care

Sonic Healthcare

Colgate

Lyondell Bassell

6 Australia: 1300 501 555

-

New Zealand: 0800 651 700

info@johnmorrisgroup.com

Company Profile

Nationwide Service & Support Our nationwide service & repair facilities deliver fast technical support, ensuring our customers’ equipment is always running at optimum performance. Our factory trained engineers install customers’ equipment, provide training and offer technical advice.

Preventative Maintenance & Calibration Our Preventative Maintenance Agreement includes: ▀ ▀ ▀ ▀ ▀ ▀ ▀ ▀ ▀

Exchange wear & tear components & maintenance kits where stated Lubricate, perform minor repairs & cleaning tasks where specified Conduct mechanical & electrical safety testing Install recommended manufacturer software Calibration & validation Ensure equipment operates to factory specification Instruct user training & provide technical support to staff where applicable Provide a detailed preventative maintenance report of all work undertaken Customers receive 20% off breakdown repairs, and 15% off any spares required for maintenance

State-of-the-Art Calibration Facilities: ▀ ▀ ▀ ▀ ▀ ▀ ▀

NATA certified reference gases Viscometers, refractometers, vacuum pumps, centrifuges, balances MKS 247 4-channel MFC controller Precise CO2 analysers Dew point generators NIST traceable vacuum gauge calibration bench Gas source solenoid actuators (200-15,000 ppm)

Pipette Service & Calibration ▀ ▀ ▀ ▀ ▀

Rapid turnaround times NATA certified & standard calibrations On-site (at our customers’ premises) or at our in-house pipette facility Single channel, multi-channel (8 & 12) & fixed volume pipettes Guaranteed with a minimum 3-month warranty

Installation, Training & Customisation For large projects requiring purpose-built installation or modifications to existing infrastructure, our team works with customers to co-ordinate external contractors to meet strict deadlines & specifications in delivering customised instrumentation & solutions.

7 A Family Tradition Of Helping You Succeed With Technology

www.johnmorrisgroup.com

Marketing Activity

@johnmorrisgroup

All of our marketing and media is produced in-house including YouTube videos and social media content, reaching thousands of followers across LinkedIn, Twitter, Facebook, and Instagram.

Our nationwide sales team is equipped with routinely updated specialised brochures, division catalogues & flyers, and supported by an active customer database of over 30,000 contacts segmented by interest, industry and purchase history. Relevant, informative and attractive e-campaigns are sent weekly to our customers, who can also meet our team at morning tea events, local trade shows and industry events which John Morris Group sponsors year round.

Print Catalogues

Print & Email Marketing

8 Australia: 1300 501 555

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New Zealand: 0800 651 700

info@johnmorrisgroup.com

Company Profile

In-house Video Production

Social Media

Web / Blog

9 A Family Tradition Of Helping You Succeed With Technology

www.johnmorrisgroup.com

Agencies Laboratory, Consumbles & Healthcare

Environmental Monitoring

Petrochemical Analysis

Materials & Testing

10 Australia: 1300 501 555

-

New Zealand: 0800 651 700

info@johnmorrisgroup.com

Company Profile

Corporate Head Office Registered Business Name: Trading As: Australian Business Number: Head Office Address:

John Morris Scientific Pty Ltd John Morris Group 81 001 768 396 61-63 Victoria Avenue, Chatswood, New South Wales, 2067, Australia

Telephone: Email: Web:

1300 501 555 - International +61 2 9496 4200 info@johnmorrisgroup.com www.johnmorrisgroup.com

Type of Organisation: Established: Directors:

General Manager:

Private (Australian Proprietary Company) 1954 Norbert Wyzenbeek (Chairman), Sharon Wyzenbeek, Andre Wyzenbeek, Karl Wyzenbeek Jeff Tyson - jtyson@johnmorrisgroup.com

Bankers: Branch Code (BSB): Account Number: SWIFT Code:

Commonwealth Bank of Australia 062-000 1432-2402 CTBAAU2S

Auditors: Address: Mazars DUNS Number:

Mazars Pty Ltd - www.mazars.com.au PO Box 1994, North Sydney, NSW, 2059 Australia 759419133

John Morris DUNS Number: 752264341 ERP System:

Infor Cloudsuite Industrial V10.

Quality Assurance:

SAI Global - ISO9001: 2015 NATA ISO/IEC 17025 (accreditation Number 4283)

Branches

Sydney

Brisbane

Melbourne

Adelaide

Perth

Auckland

Colombo

61-63 Victoria Avenue, Chatswood, NSW 2067

7/53 Metroplex Avenue, Murrarie, Queensland, 4172

93 Whitehose Road, Deepdene Victoria, 3103

21/22 Greenhil Road, Wayville, South Australia, 5034

5/4 Brodie-Hall Drive, Bentley, Western Australia, 6102

18 Benedicts Street, Eden Terrace, Auckland, New Zealand, 1010

Level 12, Tower 1, Orion City, Colombo 09, Sri Lanka

11 A Family Tradition Of Helping You Succeed With Technology

www.johnmorrisgroup.com

Australia 1800 501 555 New Zealand 0800 651 700

info@johnmorrisgroup.com

Sydney

Brisbane

Melbourne

Adelaide

Perth

Auckland

Colombo

61-63 Victoria Avenue, Chatswood, NSW 2067

7/53 Metroplex Avenue, Murrarie, Queensland, 4172

93 Whitehose Road, Deepdene Victoria, 3103

21/22 Greenhil Road, Wayville, South Australia, 5034

5/4 Brodie-Hall Drive, Bentley, Western Australia, 6102

18 Benedicts Street, Eden Terrace, Auckland, New Zealand, 1010

Level 12, Tower 1, Orion City, Colombo 09, Sri Lanka

www.johnmorrisgroup.com