KPI Report May 2018

GNINRAEL GNOLEFIL DNA NOITAERCER

BURLESON

MONTHLY KPIÂ REPORT: MAY

CONTENTS

TABLE OF

1

TABLE OF CONTENTS

2

MEET OUR STAFF

3

MISSION & VISION

4

RECREATION & LIFELONG LEARNING

5-6

BRICK

7-8

LIBRARY

9-10

BURLESON UNIVERSITY

11-12

PARKS & CAPITAL PROJECTS

13-14

CHISENHALL & HIDDEN CREEK

15

SENIOR CENTER

16

RUSSELL FARM

17

VOLUNTEERS & OPERATION REMEMBER

APPENDIX

ADDITIONAL PROGRAM HIGHLIGHTS

02 MAY

MEET OUR STAFF BRIT JONES CUSTOMER SERVICE ATTENDANT Brit Jones does an amazing job helping out with youth programs (Be fit Kids, Sporties 4 Shorties, Sports 101 Soccer, Mini Camps etc.), the Men’s Basketball league, and Special Events (Far out Camp Out, Bunny Daze, etc.). He also fills in for Kidzone as needed and does a great job with the kiddos.

Way to go Brit!!!

SARAH MCCRAW LIFEGUARD Sarah McCraw was selected for this month's Lifeguard of the Month! She is fairly new to the BRiCk but that has never stopped her in taking initiative. She is reliable, professional, and willing to assist wherever needed.

03 MAY

Our Vision

To support a vibrant and healthy community with opportunities to learn, grow, and play for everyone.

Our Mission

To make a positive difference in the lives of every person we encounter with everything we do.

DEPARTMENT OF RECREATION & LIFELONG LEARNING

04 MAY

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05 BURLESON RECREATION CENTER MAY

PROGRAM HIGHLIGHTS

HOMESCHOOL PE PARTY We had a blast at the end of the year Homeschool P.E. pizza party for the kiddos to celebrate and kick off the summer right. They enjoyed fun outside games, water balloon fight, swimming, and Pizza.

ARCHERY The Archery program helps kids ages 6 and up learn basic archery skills.

The program emphasizes safety while providing a fun environment where each child gets to practice and hone their archery skills.

FINANCIAL GOALS

STATUS

Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk

On Track Lagging Not on Track Not Started

CUSTOMER SERVICE GOALS Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor BRiCk Website Redesign Facility Hours Expansion - 1 Hour Added Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Install Turnstile System Evaluate 24hr Operations M-Fr

FAST FACTS FY 16-17:

NUMBER OF EMPLOYEES: 62

ANNUAL BUDGET AMOUNT: $2,600,156

NUMBER OF SPECIAL EVENTS: 25

NUMBER OF PROGRAMS: 101

OPEN HOURS PER WEEK: 98.5

EMPLOYEE SATISFACTION:

59.4%

31.3%

9.3%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 2ND QUARTER

06 MAY

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LIBRARY

07

MAY

PROGRAM HIGHLIGHTS

STUFFED ANIMAL SLEEPOVER & PICNIC Burleson Public Library had their annual Stuffed Animal Sleepover this month. Kids dropped off their stuffed animals, so that they could spend the night in the library.

Library staff took lots of fun pictures of all the mischief they got up to. Then, in the morning, kids were reunited with their stuffed animals at a picnic storytime in the library garden.

KINDNESS CLUB During this month’s Kindness Club, kids created placemats for seniors in the Meals on Wheels program.

They used their artistic skills and creativity to decorate 47 placemats! These placemats will definitely bring a smile to the seniors who receive them.

CUSTOMER SERVICE GOALS

STATUS

Increase Program Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library

On Track Lagging Not on Track Not Started

POLICY & PROCEDURE GOALS Procedures Manual Update

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $1,220,116 ANNUAL NUMBER OF PROGRAMS: 1,027

NUMBER OF EMPLOYEES: 17 PHYSICAL COLLECTION SIZE: 69,108 NUMBER LIBRARYOF PROGRAMS: 914 CARDHOLDERS: 26,495

ANNUAL CIRCULATION: 331,378

ANNUAL VISITORS: 135,323

OPEN HOURS PER WEEK: 54

EMPLOYEE SATISFACTION:

22.22%

55.56%

22.22%

0%

THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 2ND QUARTER

08 MAY

09

BURLESON UNIVERSITY

MAY

GOALS PROFESSIONAL DEVELOPMENT & TRAINING Develop leadership training model Implement employee development coaching Implement mentoring program for Leadership Roundtable group.

STATUS On Track Lagging Not on Track Not Started

FAST FACTS FY 16 -17: 71

8

28

40

NUMBER OF EMPLOYEES TRAINED

NUMBER OFÂ CLASSES

SGR CLASSES COMPLETED

TOTAL CLASS HOURS

10 MAY

11 PARKS & CAPITAL PROJECTS

MAY

Park staff planted new plant material, hauled loads of mulch to the landscape beds, trimmed limbs on all the trees, worked on the irrigation at the Brick.

Parks Department spent 48 hours at the Cemetery mowing and weedeating. Parks crew spent many hours pulling dead plants on medians 1,4 and 5 on 174. We trimmed up trees at the entrance of Meadowcrest Estates and 731 both sides.

PARKS (GF) GOALS

CAPITAL PROJECT GOALS

CUSTOMER SERVICE Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%

EFFICIENCY IMPROVEMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)

POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan

STATUS On Track Lagging Not on Track Not Started

CUSTOMER SERVICE Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy non-ADA spec section Design/Build Disc Golf Course Construction of Dog Park Design of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South Install Gazebo at Centennial Park Concrete Stain @ Chisenhall & BRiCk

ANNUAL BUDGET AMOUNT: $1,484,169

FAST FACTS FY 16 -17: MILES OF PAVED TRAILS: 9.15

NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17 MILES OF UNPAVED TRAILS: 2.25

12

MAY

13 CHISENHALL & HIDDEN CREEK MAY

Athletic staff added engineered wood fiber to the playground, they also cleaned all the landscape beds and trimmed limbs on trees. Athletic Department stayed busy with baseball and softball games during the week and weekends. In the picture is Kelly Nerios trimming trees and shrubs in landscape beds at Chisenhall Fields.

FINANCIAL GOALS Increase Tournament Revenue by 20% Increase PPF revenue by 5% Evaluate HC Sports Complex Operating Costs with Council direction

EFFICIENCY IMPROVEMENTS GOALS Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130

STATUS On Track Lagging Not on Track Not Started

POLICIES & PROCEDURES GOALS Evaluate Advertising Policy/Plan for Chisenhall

ANNUAL BUDGET AMOUNT: $818,572

FAST FACTS FY 16 -17:

NUMBER OF YOUTH PLAYERS: 3,492

NUMBER OF TOURNAMENTS: 12 NUMBER OF GAMES PLAYED: 1,303

NUMBER OF ADULT TEAMS: 49

14 MAY

15 MAY

SENIOR CENTER PROGRAM HIGHLIGHT Every year we have a Senior Health Fair the 1st Friday in May. This year was our best yet with 28 vendors giving information out from, Senior Care, Medical, Financial and more.

CUSTOMER SERVICE GOALS Increase Senior Center Program Attendance by 5%

FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $168,829 MEALS PROVIDED PER YEAR: 80 NUMBER OF PROGRAMS: 672 PATRON ENTRIES: 36,450

SPECIAL EVENTS: 12

16 MAY

RUSSELL FARM ART CENTER

FAST FACTS FY 16 -17:

GOALS

ANNUAL BUDGET AMOUNT: $144,738

FINANCIAL Achieve 25% cost recovery at the Farm

NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: OCTOBER 2011

17

VOLUNTEERS & OPERATION REMEMBER

MAY

106.75 LOGGED VOLUNTEER HOURS - LIBRARY 103.25 LOGGED VOLUNTEER HOURS - BRICK 0 147

LOGGED VOLUNTEER HOURS - PARKS

LOGGED VOLUNTEER HOURS - RUSSELL FARM 74

LOGGED VOLUNTEER HOURS - SENIOR CENTER

THE SUBSTANTIAL DIFFERENCE IN LIBRARY HOURS IS DUE TO A CORPORATE DAY OF SERVICE AND THE FRIENDS OF THE LIBRARY GOLF TOURNAMENT IN 2017. RUSSELL FARM’S 2017 TOTAL INCLUDED A CORPORATE DAY OF SERVICE AND UNRECORDED VOLUNTEER HOURS.

TOTAL LOGGED HOURS 5/1/18 - 5/31/18: 431

We continue to strive to collect our veteran’s stories. A professional in radio broadcasting has volunteered to use her skills and contacts to begin conducting our veteran interviews. We are excited to have a person on board with her talents, resources and connections. We expect to see new veteran interviews recorded very soon! We received three new veteran brick orders in May.

SUMMER CAMP COUNSELOR TRAINING

Camp counselors trained for 25 hours getting prepped and ready for the first day of camp.

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APPENDIX: BRICK HIGHLIGHTS

CITY ON A HILL The BRiCk set up a booth for this event, a day of free family fun that spotlights collaboration of services & opportunities working together to transform the community into a ‘City on a Hill’.

This event was held by Crazy 8 Ministries.

BE HEALTHY 5K The BRiCk set up a booth for this event held in old town. Families came together to run the Burleson Be Healthy 5K.

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APPENDIX: BRICK HIGHLIGHTS

2018 BRICK GRADUATES College Graduates: Daniel Walker, Hailey Crampton, and Vicki Cummings High School Graduates: Ashtyn Janusch, Nicho Jesel, Cameron McCarty-Denson, Abbie Avant, and Ryan Tessler

SUPER SAFETY FAIR The BRiCk set up a booth for this event, the Burleson Fire Department held the event at Burleson Honda where they provided free music, food, and fun vendors for the kids to explore.

SPORTS 101 - SOCCER This program is designed to give kids ages 6-12yrs basic skills of soccer. This class learned basic skills including dribbling, passing, ball control, and defending.

ADDITIONAL PHOTOS FROM THE STUFFED ANIMAL SLEEPOVER

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APPENDIX: LIBRARY HIGHLIGHTS

MEDICARE SEMINARS The Library hosted three Medicare-related seminars, one on Social Security, and one on Retirement & Estate planning. All of the seminars were well attended!

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APPENDIX: LIBRARY HIGHLIGHTS

ADDITIONAL PHOTOS FROM THE KINDNESS CLUB

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APPENDIX: SENIOR HIGHLIGHTS

ADDITIONAL PHOTOS FROMÂ THE SENIOR HEALTH FAIR