GNINRAEL GNOLEFIL DNA NOITAERCER
BURLESON
MONTHLY KPI REPORT: APRIL
CONTENTS
TABLE OF
1
TABLE OF CONTENTS
2
MEET OUR STAFF
3
MISSION & VISION
4
RECREATION & LIFELONG LEARNING
5-6
BRICK
7-8
LIBRARY
9-10
BURLESON UNIVERSITY
11-12
PARKS & CAPITAL PROJECTS
13-14
CHISENHALL & HIDDEN CREEK
15
SENIOR CENTER
16
RUSSELL FARM
17
VOLUNTEERS & OPERATION REMEMBER
APPENDIX
ADDITIONAL PROGRAM HIGHLIGHTS
02 APRIL
MEET OUR STAFF HALEY MAGGARD CUSTOMER SERVICE ATTENDANT Haley Maggard was chosen as our CSA of the month, she is our Lead Customer Service Attendant in the Kidzone. Haley M. does a great job training our new Kidzone CSAs, helps with Parent’s Night Out, and does a great job going above and beyond working with the kiddos in Kidzone.
NICHO JESEL LEAD LIFEGUARD Nicho Jesel is one of four Lead Lifeguards here at the BRiCk. He was promoted to the Lead position in October 2017. Nicho will be graduating from High School in May and has been working hard to make the transition from Lifeguard to Lead Lifeguard.
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APRIL
Our Vision
To support a vibrant and healthy community with opportunities to learn, grow, and play for everyone.
Our Mission
To make a positive difference in the lives of every person we encounter with everything we do.
DEPARTMENT OF RECREATION & LIFELONG LEARNING
04 APRIL
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05 BURLESON RECREATION CENTER
APRIL
PROGRAM HIGHLIGHTS
BE FIT KIDS BE Fit Kids is an 8 week program designed to help kids ages 6 – 12 years stay active and encourage a healthy and fit lifestyle. Instructors for Be Fit Kids are Brit Jones and Lauren Stanford.
SPORTS 101 Sports 101 hosted basketball this April session. The young players in the image above learned the basics of basketball including, dribbling, passing, shooting, and teamwork.
FINANCIAL GOALS
STATUS
Increase corporate membership revenue by 5% Increase PPF revenue by 5% Achieve 80% cost recovery at the BRiCk
On Track Lagging Not on Track Not Started
CUSTOMER SERVICE GOALS Maintain 95% or better customer retention @ BRiCk Increase BRiCk general membership by 5% Resurface Gym Floor BRiCk Website Redesign Facility Hours Expansion - 1 Hour Added Replace Carpet in Locker Rooms Replace Pool Lift to Improve Accessibility Install Turnstile System Evaluate 24hr Operations M-Fr
FAST FACTS FY 16-17:
NUMBER OF EMPLOYEES: 62
ANNUAL BUDGET AMOUNT: $2,600,156
NUMBER OF SPECIAL EVENTS: 25
NUMBER OF PROGRAMS: 101
OPEN HOURS PER WEEK: 98.5
EMPLOYEE SATISFACTION:
89%
11%
0%
0%
THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 1ST QUARTER
06 APRIL
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LIBRARY
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PROGRAM HIGHLIGHTS
CENTER FOR ASD - ROBOTICS The Burleson Library began an outreach program with the Center for ASD this month! Each month library staff will take our popular robotics kits to the Center for ASD for the kids and teens to experiment and play with. This month they got to drive around Sphero robots and build projects with Snap Circuits.
KIDS WRITING CLUB Ten kids participated in Kids Writing Club this month. Each week, kids came up with some hilarious and creative stories. The participants then had the opportunity to submit stories to the Roald Dahl’s Imaginormous Challenge.
CUSTOMER SERVICE GOALS
STATUS
Increase Program Attendance by 5% Increase total library circulation by 5% Exceed 50% Self-Check average at the Library
On Track Lagging Not on Track Not Started
POLICY & PROCEDURE GOALS Procedures Manual Update
FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $1,220,116 ANNUAL NUMBER OF PROGRAMS: 1,027
NUMBER OF EMPLOYEES: 17 PHYSICAL COLLECTION SIZE: 69,108 NUMBER LIBRARYOF PROGRAMS: 914 CARDHOLDERS: 26,495
ANNUAL CIRCULATION: 331,378
ANNUAL VISITORS: 135,323
OPEN HOURS PER WEEK: 54
EMPLOYEE SATISFACTION:
44%
56%
0%
0%
THIS REPORT IS GATHERED ON A QUARTERLY BASIS: RESULTS FROM 1ST QUARTER
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APRIL
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BURLESON UNIVERSITY
APRIL
GOALS PROFESSIONAL DEVELOPMENT & TRAINING Develop leadership training model Implement employee development coaching Implement mentoring program for Leadership Roundtable group.
STATUS On Track Lagging Not on Track Not Started
FAST FACTS FY 16 -17: 71
8
28
40
NUMBER OF EMPLOYEES TRAINED
NUMBER OFÂ CLASSES
SGR CLASSES COMPLETED
TOTAL CLASS HOURS
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11 PARKS & CAPITAL PROJECTS
APRIL
Parks staff completed numerous projects in April: Spent an entire day cutting and removing a tree that blew over at Cindy park and putting citizen's fence back up. Spent two days hauling engineered wood fiber to playgrounds. Spent two days at the Cemetery back filling graves, pruning roses and adding a hose bib so the citizens will have access to water. Moved tables for Kerry and moved books for the Library book sale. Picked up trash and debris at the open field at Tinker Trail and Shannon Creek Nature Preserve. Hauled eight trailer loads of branches and trees at Prairie Timbers.
PARKS (GF) GOALS
CAPITAL PROJECT GOALS
CUSTOMER SERVICE Complete Oak Valley Nature Trail Complete Bailey Lake Nature Trail Increase Number of Pavilion Rentals by 10%
EFFICIENCY IMPROVEMENTS Evaluate Mowing Contract at Bartlett (Outside of fences)
POLICIES & PROCEDURES Develop Park Permit Process Update Park Master Plan
STATUS On Track Lagging Not on Track Not Started
CUSTOMER SERVICE Prairie Timber Park – Develop plan to remedy drainage Willow Creek Park Trail – Develop plan to remedy non-ADA spec section Design/Build Disc Golf Course Construction of Dog Park Design of Village Creek Trail Connect Trail Segment from Valley Ridge to HC Pkwy Oak Valley South Install Gazebo at Centennial Park Concrete Stain @ Chisenhall & BRiCk
ANNUAL BUDGET AMOUNT: $1,484,169
FAST FACTS FY 16 -17: MILES OF PAVED TRAILS: 9.15
NUMBER OF FACILITIES: 14 NUMBER OF PARKS: 17 MILES OF UNPAVED TRAILS: 2.25
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APRIL
PARKS & CAPITAL PROJECTS
13 CHISENHALL & HIDDEN CREEK
APRIL
FINANCIAL GOALS Increase Tournament Revenue by 20% Increase PPF revenue by 5% Evaluate HC Sports Complex Operating Costs with Council direction
EFFICIENCY IMPROVEMENTS GOALS Eliminate Mowing Contract for HC Sports Complex Change mowing equipment at Chisenhall to more efficient equipment FY18 Savings from Chisenhall Mowing Contract Elimination of $40,130
STATUS On Track Lagging Not on Track Not Started
POLICIES & PROCEDURES GOALS Evaluate Advertising Policy/Plan for Chisenhall
ANNUAL BUDGET AMOUNT: $818,572
FAST FACTS FY 16 -17:
NUMBER OF YOUTH PLAYERS: 3,492
NUMBER OF TOURNAMENTS: 12 NUMBER OF GAMES PLAYED: 1,303
NUMBER OF ADULT TEAMS: 49
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APRIL
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APRIL
SENIOR CENTER PROGRAM HIGHLIGHT Some of the seniors playing cards while enjoying each other's company and a little competition at the Senior Center.
CUSTOMER SERVICE GOALS Increase Senior Center Program Attendance by 5%
FAST FACTS FY 16 -17: ANNUAL BUDGET AMOUNT: $168,829 MEALS PROVIDED PER YEAR: 80 NUMBER OF PROGRAMS: 672 PATRON ENTRIES: 36,450
SPECIAL EVENTS: 12
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APRIL
RUSSELL FARM ART CENTER
FAST FACTS FY 16 -17:
GOALS
ANNUAL BUDGET AMOUNT: $144,738
FINANCIAL Achieve 25% cost recovery at the Farm
NUMBER OF LIVESTOCK: 42 NUMBER OF PROGRAMS: 10 NUMBER OF EVENTS: 3 YEAR ACQUIRED: OCTOBER 2011
17
VOLUNTEERS & OPERATION REMEMBER
APRIL
371 82
LOGGED VOLUNTEER HOURS BRICK 5
93
LOGGED VOLUNTEER HOURS - LIBRARY
LOGGED VOLUNTEER HOURS - PARKS
We are so grateful to our volunteers for their generous donation of time and talents. They make our great service to the community even better!
LOGGED VOLUNTEER HOURS - RUSSELL FARM 253
LOGGED VOLUNTEER HOURS - SENIOR CENTER
During Volunteer Appreciation Week, volunteers were honored by a proclamation by Mayor Ken Shetter, declaring April 15- 21, 2018 Volunteer Appreciation Week for the City of Burleson. On April 17th, a Volunteer Appreciation event was held at City Hall. Seventy-five volunteers attended to enjoy food, fellowship, door prizes and recognition of their volunteer contributions to the City.
TOTAL LOGGED HOURS 4/1/18 - 4/30/18: 801
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APPENDIX: BRICK HIGHLIGHTS
TINY TOTS TRIATHLON This year was the 3rd Annual Tiny Tots Triathlon, preschoolers ages 3 - 5 had an opportunity to enjoy fitness by riding their bike, splashing through water slides, and dashing to the finish line! Each participant received a medal and parents had the opportunity to assist their child throughout the race.
ARCHERY April Archery session hosted 11 young archers. These archers learned the proper way to knock, draw, and anchor a bow and arrow. All archers succeeded in hitting the target by the end of the course.
PARENT'S DAY OUT Parents Day out - Geared towards Homeschool kids ages 6 – 12 years old, parents have the opportunity to have a day out while their kiddos get to swim, play gym games, and eat pizza. Instructors are Derrick Rose, Arik Hughes, and Andrea Gordon.
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APPENDIX: BRICK HIGHLIGHTS
FAMILY CAMP OUT Far Out Family Camp Out located at Bailey Lake hosted close to 20 families on Saturday, April 28. The day’s events consisted of fishing, slack-lining, a prairie-dog walk, wild-life presentation, hot dog dinner, and a late night fire with storytelling and s’mores!
PICKLEBALL Pickleball attendance is picking up. With the resurfacing of the courts, three pickleball/ badminton size courts were painted to allow multiple nets for play.
BE FIT KIDS Additional silly photo from Be Fit Kids.
BATTLE OF THE BANDS This month, teens participated in the library’s Battle of the Bands event. They competed against each other on the Rock Band video game, until the winners were declared “Rock Champions!”
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APPENDIX: LIBRARY HIGHLIGHTS
ADULT SPELLING BEE CHAMPIONSHIP Five Fort Worth area libraries, including Burleson, held an Adult Spelling Bee Championship at The Collective Brewing Project in Fort Worth. Seven teams competed, including Burleson’s Bee-Winning Team: Spellbound! They had team shirts and tons of spirit. Alas, the winning team was from Benbrook. We gave out ribbons, can cozies, medals, and this super cool trophy. The trophy and medals are emblazoned with “That Spelling Bee we did in 2018.” Collective also gave away gift cards to the top 3 teams! Bee-ing a Librarian is fun!