Questions you need to ask before purchasing a Hotel PMS Technology is making deep inroads into the hospitality industry and hotels across the world are looking to use technology, mainly hotel management software to make operations smooth and efficient. The quest for the performance and efficiency has given rise to the development of countless hospitality software systems. Running a hotel takes much more than delivering impeccable services. This is where a hotel PMS steps in. PMS – abbreviated as Property Management System is nothing but a hive of numerous hotel operations. They’re computerized systems that facilitate the management of properties including maintenance, all through a single piece of hospitality software. Inevitably, they’ve replaced traditional pen-paper methods that tended to be both cumbersome and inefficient. Today, a hotel software handles much more than these traditional processes. They’ve transformed into dynamic platforms to drive day-to-day hotel activities and shape strategic decisions too. Before going through the questions, let’s understand the basics of hotel PMS With the evolution of technology, hoteliers like you are surrounded by options when choosing a hotel management system to streamline your endless tasks. The most fundamental aspect of a hotel PMS starts from on-premise or legacy based systems and online or cloud-based systems. Cloud-based hotel PMS are generally offered on a SaaS (Software as a service) platform – which allows the operators to access the software from any internet-enabled device or location. You have access to your data in real time, typically from any type of device, whenever you need it. Cloud (online) solutions now provide more stable production with much less downtime. They are used on a subscription basis, with auto-renewal after a particular period of time. On the other hand, on-premise hotel PMS application is installed on the desktop and requires a software license for each server and/or end user. They are generally easier to customize according to one’s specific needs. Desktop solutions are something like – A right to use license to access the software application, which is then supplemented by paying charges for AMC (Annual maintenance charges) to ensure that the program runs smoothly. All in all, both; online as well as traditional desktop-based hotel PMS systems have their fair share of advantages and disadvantages. Take a minute to think and go for the one which perfectly suits your needs and makes your operations easy. Main questions you need to ask before purchasing a hotel PMS
Which questions you need to ask while looking for a hotel management system? Property management system is a technology platform that has gained immense importance, as hotel operations have become quite complex these days. The PMS you choose should be adaptable, expandable and scalable to accommodate emerging technologies. Ask away these questions to your hotel software provider before you invest your hard-earned money: