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Annual report 10/11

Who we are Corporate Purpose Anglicare WA works together with people, families and their communities to enhance their abilities to cope with the challenges of life and relationships.

The Vision We live in a just and fair society in which all people thrive. Anglicare WA’s role in that society is as a leading not-for-profit organisation highly regarded by clients, funders and donors. It plays an important part in building strong communities and families. It influences policy makers and ensures that institutions and systems are attuned to the needs of all people in our community. Our work is achieved in a spirit of reconciliation between Aboriginal and non-Aboriginal Western Australians.

Our Values Our values are drawn from our history and connection to the Anglican Church and our belief that we are here to assist people to move from “surviving to thriving�. They are deeply embedded in our behaviours and our decision making.

GDA Design proof 1 Compassion

We have a deep awareness and understanding of the needs and aspirations of others. We want to make a difference, particularly to people and families in greatest need. Responsiveness

We are able to proactively and innovatively respond to the changing needs of the people and communities with whom we work. Inclusion We are non-judgmental, non-discriminatory and accepting of all people. We are a trusted member of the communities we serve. Empowerment We walk alongside others to uncover strengths and talents, build community and advocate for social justice. Leadership With courage and determination we stand by our convictions. We actively support our partners who share our aspirations.

Archbishop of Perth. The Most Reverend Roger Herft The Visitor

Board members Over 15 years experience in

Managing Partner of

strategic planning, development

PricewaterhouseCoopers in

and governance of organisations

Perth specialises in providing

Currently the Executive

in the corporate, non–profit and

accounting advice and assurance

General Manager Shared

government sectors.

Assistant Bishop of Perth.

to boards and management.

Services at the RAC WA.

Mr John Barrington

Bishop Kay Goldsworthy

Mr John O’Connor

Erica is a CPA.


Ms Erica Haddon GAICD


CEO & Executive Chief Executive Officer of Anglicare WA since 1995. Diocesan Trustee and founding Director of both the WA Community Foundation and Leadership WA.

EGM, Operations.

EGM, Fundraising and Marketing.

Mr Ian Carter AM

Mr John Berger

Mr Ian Craig

Chief Executive Officer (Ex. Officio)

GDA Design proof 1 Mr Carrick Robinson

Mr Garth Wynne

Ms Elena Douglas

Mr Peter Harley

The Venerable Joe Hopkins

Over 20 years experience in

Headmaster, Christ Church

Convenor, Centre of Social

Director of publicly listed mining

Archdeacon and Ministry

marketing communications

Grammar School.

Impact, UWA Business School.

companies Perilya Ltd. and

Development Officer for the

Vincent Fairfax Fellow.

Gunson Resources Ltd. Chairman

Diocese of Bunbury.

including brand development, marketing planning and

of National Lifestyle Villages and

communications strategy.

Digital Technology International and a Fellow of the Australian Institute of Company Directors.

Mrs Jennifer Hannan

Ms Allison Leonard

Mrs Jennifer Duffecy

EGM, Services.

Chief Financial Officer.

EGM, Corporate Strategy & Marketing.

Chairman’s report

CEO’s report

It is with great pride that we present the 2010-11 Anglicare WA Annual Report. During this year alone our talented and committed staff assisted more than 38,000 people better cope with the challenges of life and relationships.

Last year, we achieved some remarkable milestones in our organisation. Importantly, we adopted a new Strategic Plan for the next five years, which has at it’s heart a commitment to provide courageous leadership not only in the work we do alongside our clients, but also in our advocacy on their behalf.

As Anglicare WA continues

winning a significant Social

Joining the Board in 2011

In 2009-2010 Anglicare WA


have moved further on our

to serve the communities of

Innovation Research grant.

were John O’Connor, bringing

turned over $25.6 million, and

We work with individuals

Reconciliation journey. We are

Western Australia, the demands

As community demands

significant international advisory

this year has proven to be another

and families to build resilient

documenting our commitment

are ever-growing and more

increase, so do the expectations

expertise including work with

year of solid growth to just under


to Aboriginal people through

complex. A growth economy

of government as we partner

major human services providers,

$30 million. This growth has

such as ours sees the divide

with the public sector to deliver

and Erica Haddon who combines

been achieved by securing new


Reconciliation Action Plan which

between those rewarded and

services. We applaud the State

non-profit, commercial and

funding contracts and expanding

We work with people to secure

shows our dedicated work in

those disadvantaged increase

Government’s 2011 State Budget

shared services management


and maintain affordable, stable

the areas of cultural security,

and this year we have seen the

initiative to redress the salary


Anglicare WA ended the year

and appropriate homes.

collaboration and effective service

compounding issues of a two-

gap that has been present for too

Anglicare WA is a human

with a healthy net surplus due

speed economy combined with

long in the third sector and we

services organisation dedicated

largely to a generous bequest

Financial Stress

A major piece of market research

an uncertainty that pervades

continue to support the innovative

to helping people. We could not

from Josephine McClarty. This

We work with people in times of

conducted this year confirmed

both local and international

reforms initially proposed by the

do so without our 400 staff and

bequest will offer Anglicare

financial crisis to deal with their

that Anglicare WA is well known


Economic Audit Committee and

300 volunteers, ably led by our

WA the opportunity to invest

immediate needs and plan for a

and well regarded in its service

e have strengthened our focus on those areas in which our unique capabilities can make the greatest difference

in the research, evaluation

more sustainable future.

delivery. This is undoubtedly

and infrastructure required to

This year has proved that we can

due to the support, passion and

ensure that our clients and the

continue to rely on the generous

dedication of the Board, staff and

community are better off because

support of the community,

volunteers. I would like to thank

of our work.

governments and the private

them all for their commitment

We now provide services from 35

sector to continue to offer these

in living our values and for

locations across the state, from as


embracing our future which will

south as Albany. Our services fit

The State Government delivered

people on their journey from

greatest difference. Our intent

now being actively implemented.

dynamic CEO Ian Carter. To all,

within three areas:

a landmark funding decision

surviving to thriving.

is to build our core capacities in

In all of this work we are guided

and on behalf of the Board and

at this year’s State Budget,

secondary counselling services

by our Values and this year

community, I say a heartfelt

announcing that there would be a

and enhance our work in early

all staff and Board actively

thank you.

15% payment increase to current

intervention and community

contributed to reviewing that

service contracts. This increase

development. In doing so, we

which forms the essence of our

will assist Anglicare WA to retain

seek to evidence our contribution

decision making and guides our

and recruit professional staff in

through the active evaluation of

everyday actions.

a competitive environment. We

our services. Last year I reported

At Board level we also saw

have long been advocating for

our challenge as being the

renewal and I recognise the

governments to acknowledge

measurement of the outcomes we

efforts of retiring members

the large pay gap between the

are achieving and I am pleased

Norman Neill and Reverend

community sector compared

to report the significant progress

Gary Alexander. Both Norman

to the government and private

of our Executive team in defining

and Gary actively contributed to

sectors. Anglicare WA will

a Results Based Accountability

the development of Anglicare

continue to advocate for a

framework. This has been

WA over their respective 4 years

similar increase from our Federal

recognised and will be enhanced

on the Board and I thank them

Government partners.

with Anglicare WA recently

for their time and commitment.

I am proud that this year we

need and increasing expectation

that our Board, Management and



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It is within this context of growing

Mr John Barrington

development of a formal

staff have developed the Strategic Plan that sets our direction for

2011-15 and beyond. In doing so, we have strengthened our

focus on those areas in which our unique capabilities can make the


far north as Kununurra to as far

Mr Ian Carter AM Chief Executive Officer (Ex. Officio)

see us continue to walk alongside


e now provide services from 35 locations across the state, from as far north as Kununurra to as far south as Albany.

A Year in review Strategic Plan

reputation through consumer

or, in many circumstances, are

Housing Support and Financial

teen parenting programs now

The coming year marks the

and donor market research. This

homeless. The research received

Counselling services.

being delivered in Kalamunda

start of a new five year Strategic

confirmed that Anglicare WA is a

significant media coverage,

Anglicare WA is the largest

and Joondalup. We also work

Plan for Anglicare WA. The

well known and respected brand.

allowing us to highlight WA’s

provider of Financial Counselling

with schools to facilitate parenting

Plan, informed by research and

However, it also showed that

housing challenges in the public

in the state. Our services have


reflection, is based on a deep and

while people were aware of the


grown this year with increased

At the end of June 2010

compassionate understanding

brand, they were not aware of the

staff and new areas of operation.

Anglicare WA was successful in

of the increasingly complex

large range of services we offer,

Parish Partnerships

There is still extremely high

securing the management of the

issues faced by our clients. It

and work is needed to refresh our

In October 2010 we saw the

demand for these services with

Active Response Bereavement

provides an outlook for Anglicare

image and core messages.

opening of the St John’s Centre

the two week waiting list booking

OutReach (ARBOR) service, a

WA for growth and continued

in Albany. The community

out within hours of new services

service that provides support to

partnering with Governments,


centre is a project 15 years in


individuals and families who are

other community organisations

Homelessness is still centre

the making driven by St John’s

and sponsors in the delivery of

stage in our advocacy efforts,

Parish, Anglicare WA and the

Separation Services

community services.

because it is critical to anyone

Anglican Diocese of Bunbury.

Our four Children’s Contact

Anglicare WA’s Corporate Purpose now articulates that

wanting to move on with their life. Anglicare WA’s CEO, Ian Carter

The community centre houses 16 Anglicare WA services. It has

bereaved by suicide.

Services have continued to support families with

Reconciliation–“Our Journey” “Our Journey” depicts the connected paths that Anglicare WA and Aboriginal people are taking to be become more effective in walking together, to be responsive to need, to reach out and to engage.


expanding services with programs

to building the capacity of

Lives ‘A Very Bright Night’ was

Anglicare WA has led a

such as the Kununurra Women’s

employees by offering and

held at Fraser’s Restaurant in

consortium with Foundation

Fishing Group, Hey Dad and

expanding our professional

Kings Park. Proudly supported

development programs which are

by NAB, the event raised funds

we work together with people,

was one of five representatives

provided space for two external

arrangements for children to

Housing and Central Institute of

the Derby Girls’ Camp. The

families and their communities

from Australia at the International

agencies – the Department

safely spend time with both

Technology to develop Australia’s

team have been very active

also open to other community

for the Young Hearts Children’s

first purpose built FOYER in

with delivering Applied Suicide


Domestic Violence Counseling

Leederville. This exciting initiative

Intervention Workshops to over Op shops

attended and $128,000 was

to enhance their abilities to cope with the challenges of life

Alliance to End Homelessness Conference in Washington DC

for Child Protection and WA No Interest Loans. The centre

parents. Demand for this service continues to grow.

Service. A total of 350 guests

and relationships. As part of

earlier this year, and he continues

is a hub for local community

Anglicare WA helped organise

has progressed significantly, with

200 people in the Kimberley and

the Plan, Anglicare WA will also

his role on the Prime Minister’s

members to access many

the successful National Child

its opening planned for 2012. It

Indigenous Suicide Prevention

Op Shops gives people an


will provide 98 young people with

workshops to over 150 people.

important opportunity to recycle

Young Hearts is fully funded by

wrap around services and support

The much needed StandBy

quality clothing and goods. This

donations. Close to $500,000

allows people to shop for quality

has now been raised through the

be introducing a Beneficiary Performance Indicator for the first

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Council on Homelessness. Anglicare WA continues to

services under one roof. Located on the grounds of St John’s

Inclusive Practice Forum. The forum for the first time was

time. Over time this will allow us

advocate for people’s rights to

Parish, it also provides meeting

hosted in Western Australia, and

as they transition to independent

suicide response team welcomed

to measure the ability of clients

access affordable, appropriate

rooms that are able to be used

attracted 135 attendees from


recurrent funding to continue the

items at great prices within our

Bright Lives Committee for Young

Our Yes! Housing program has


stores. We are aware of the

Hearts thanks to the generous

expanded its reach by offering

Anglicare WA organised the first

changing dynamics of the retail

support of The McCusker

market and are reviewing the

Charitable Foundation, Telethon

to thrive within their lives and relationships – clear evidence

housing. Our programs related to housing still have a long

by community groups or other agencies. The centre includes

across Australia. Participants

were from across the government,

that we are strengthening the

waiting list. Our Yes! Housing

a children’s’ playground that

non government sector and

structured and youth-friendly

West Australian Family Pathways

evidenced-based approach to

program for young people who

was generously donated by the

legal sectors. The Children’s

Independent Living Skills

Network Conference in the Great

future potential of Op Shops

and Bright Lives supporters. This

workshops for those on the wait

Southern Region.

and other Social Enterprises so

has enabled the program to grow

list. Young people attend three

Our work continues to flourish

how we can grow our service

from strength to strength.

delivery into the future and meet

We are thrilled that His Excellency

our work. Over the next five years the goal of Anglicare WA is to build on our

are currently homeless or at risk of homelessness has a two year waiting list!

strength in delivering secondary services. Anglicare WA is already the largest provider and leader of

Rental Research Anglicare WA conducted

Jack Family Trust, to be used by clients of the Children’s Contact

Contact service also presented, in collaboration with Relationships


Australia, at the WA Family

workshops before being housed.

at Albany Regional Prison and

Anglicare WA has recently moved

Pathways Network Annual

The workshops allow them to

Pardalup Prison Farm through

the needs of the community.

Mr. Malcolm McCusker AO QC

develop or enhance skills so

the Mums and Dads Forever

Our Op Shops continued to be

Governor of Western Australia

they are better prepared for the

program and the Koolangka

supported by a dedicated band of

and Mrs. Tonya McCusker have


become Patrons of Bright Lives

into new offices in Kwinana at the All Saints Church community

Conference. Our Stepping Stones program was

Separation Services in Western

snapshot research into the

centre. Anglicare WA provides

awarded a “Highly Commended’

responsibilities that come with

Keyen program for Aboriginal

Australia and we are also one

average price of private rental

a Housing Support Worker who

at the Anglicare Australia Awards

independent living


of the biggest providers of Relationship Counselling Services

properties in Western Australia. The research showed that less

works alongside public housing tenants whose tenancies are at

for Innovation in 2010. The program runs workshops which

Anglicare WA. Fundraising and Social Enterprise

All of our fundraising appeals

Council endorsed program, has

Training Services

The 5th Annual Peet Op Shop

performed strongly in the

Ball for Anglicare WA was

last financial year. We thank

Changemakers, a Curriculum

and of Financial Counselling.

than 0.4% of rental properties

risk, and a Financial Counsellor

strengthens and fosters children’s

seen seen 125 students from

Anglicare WA hosted Dr Steven

Anglicare WA also aims to

on offer were affordable for

who provides advice to those who

coping skills, in turn allowing

seven schools complete the

Stosny from the U.S. who

our hallmark event for the

our donors for their loyal and

course. Achievement of this

presented a workshop on his

year. On the night we raised a

generous support of the work of

course counts towards student’s

Compassion Power Model with

record breaking $250,000 with

Anglicare WA.

Western Australian Certificate of

80 guests in attendance. We also

180 homeless young people


hosted Ruth Neven to deliver

supported through the Suitcase of


the Foundation Course in Child

Hope program.

Our Relationship Education

Regional Services

Development in June 2011.

A new event was introduced to

In the North West we are

Anglicare WA is committed

our calendar this year. Bright

significantly increase its efforts in early intervention and community development over this time.

people living on benefits. This demonstrated that the private

In the past year we have tested the health of our brand and


them to better manage their family situation.

rental market is not suitable for people living on low incomes

Brand Health

need help in addressing financial

and that far too many people are paying much more than 30% of their incomes towards rent

Social Inclusion Over the past year the rising costs of living have increased demand for Emergency Relief,

Counselling Child and Family

program has grown this year, with

Family relationship centre Every third marriage in Australia ends in divorce (Australian Bureau of Statistics). Nearly half of all divorce involves children. Working with families experiencing major stress and even breakdown is a key part of the work at Anglicare WA. As part of this we run three Family Relationship Centres and related services that focus on separated families and their children. Dealing with family disputes

that they are best prepared for

has become more and more

the type of conflict resolution

complex and in 2009 a change

they will encounter in their work

in legislation introduced a new,

with families struggling to find

required, qualification for people


working as Family Advisors. This

“The course has enabled me

qualification, the Vocational

to share my experiences and

Graduate Diploma in Family

knowledge with my colleagues

Dispute Resolution, was not

and vice versa…. Completing

available in Western Australia at

the course has … enabled me to

the time of legislative change.

provide a more effective service

In order to address the need,

to my clients.”

Anglicare WA applied for

Anglicare WA is looking forward

accreditation to become a

to continuing this vital training

Registered Training Organisation

work into the future to ensure

(RTO) to train Family Dispute

that more families have access to

Resolution practitioners both

support and guidance, enabling

employed by Anglicare WA and

them to move forward for a

working in the wider community

brighter future either together

through other organisations.

or apart.

Anglicare WA obtained RTO status in early 2009 and since that time, 25 students have completed their Vocational Graduate Diploma in Family Dispute Resolution. We are very proud of our students, many of who have gone on to work with us as Family Dispute Resolution practitioners supporting families in our Family Relationship Centres in Joondalup, Mandurah, and Broome. The work of the family practitioner is unique to each case yet the training programme enables students to share knowledge and best practice, ensuring

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his course has enabled me to provide a more effective service to my clients”


he training is so valuable in helping me gain skills that I can then feed back to parents.

Students often begin Family Dispute Resolution training as a way of developing their knowledge and progressing their professional development, but the quality of training and the insight it gives to those on the course mean that they come away with much more than they could have imagined. “It has been excellent in showing me how Family Dispute Resolution (FDR) works and the way that Anglicare WA approach FDR and child inclusive practice.

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The training is so valuable in helping me gain skills that I can then feed back to parents. I am able to back up what I am saying with research and information that I have learnt through this course” (student, Family Dispute Resolution training course).

“Facilitating this course was a rewarding experience... I have been able to see some of the training translate into good work practice in my role as supervisor and senior practitioner… and I have been able to witness [the students’] growth in confidence, skills and knowledge. The training provided a platform to be able to showcase the excellent programmes being offered by Anglicare WA” (facilitator, Family Dispute Resolution training course).


e move people from surviving back to thriving There are two main factors that contribute to housing stress: market place stress and affordability. In many parts of WA there is a huge demand for housing and a very limited supply of properties available. This drives up the cost of rent and the ability for landlords to be more selective in the families they will choose. Landlords, understandably, are looking for good tenants – tenants who will pay their bills on time and care for and maintain the property in which they live.

Housing stress

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With continued increases in utility

negative slide to being deemed

to find or maintain housing. In

coming to us as well, as they find

individuals and families into safe,

individuals, educating them about

Through our Family Housing

prices, transport and food costs,

as undesirable tenants, thus

many situations people come to

it difficult to keep up with the

affordable homes, with the skills

finances, safe family relationships

Service, we have been able to

those individuals and families

increasing their difficulties in

us from refuges, drug and alcohol

ever-increasing costs of living.

they need to maintain them on

and housing responsibilities and

help people pull themselves out

already struggling to keep on

gaining tenancy and housing.

services, counselling services,

Anglicare WA’s Family Housing

their own.

enabling them to gain control

of the cycle of destruction in

top of bills are finding it more

Anglicare WA strives to address

residential care, or come to us

Service takes on the landlord

We are not simply about finding

over their own situation and make

which they have fallen and make

and more difficult to stay out of

the needs of those individuals

as Jessica did – homeless on the

role, carrying the risks and

a roof for those who come to

decisions about improving their

positive changes towards a new

debt. Falling behind in payments

and families who, for a variety of

street. This year has seen a rise

responsibilities associated with

us. Our work goes far beyond

future. We work to move people

and brighter future.

can be enough to begin the

reasons, are finding it impossible

in the number of working families

this, and works to get these

that. We work closely with the

from surviving to thriving.

There are many reasons people struggle to find accommodation and sometimes, through no fault of their own, the situation gets to the point where they find themselves homeless.


t’s not that it can happen to anybody…

after her children with limited

children suitable housing through

assistance of her caseworker

that Jessica can now look ahead

income, there had been times

our Family Housing Service,

Jessica was able to pay her utility

and plan for a brighter future for

when she had chosen to buy food

and worked alongside her to

bills via Centrepay – regular,

her and her children. She is no

over paying bills. As a result,

enable her to understand and

affordable payments.

longer simply surviving.

When Jessica* first contacted

she now found it impossible to

develop the skills she needed

Jessica is now managing her

Our aim is to help families gain or

us she was in a situation that

get accommodation through

to break out of the cycle of debt

financial situation well. She

regain a safe and affordable place

found her homeless with two

the traditional channels, as no

and gain control of her situation.

has control over her household

to call home.*name changed.

children to support. She did not

landlord was willing to take what

Jessica developed a strong

budget and is able to plan

know how to manage her bills

they perceived as ‘a risk’.

understanding of how to manage

ahead for bills and payments.

and finances or where to look for

Caseworkers at Anglicare WA

her finances, how to budget and

Regaining financial control and

support and, in an effort to look

worked to find Jessica and her

make payments, and with the

self confidence has also meant

…what matters is that we can help everybody.

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St John’s Centre

Anglicare WA has always provided good community access to services for social inclusion, counselling and support, and separation services in Albany.

We work with clients from all

Although our team of workers

the opening of the new, fully

backgrounds and of all ages,

always strive to provide the

inclusive, modern and purpose

educating, counselling and

best possible service to their

built St John’s Centre.

supporting them in times of need

clients, the simple physical

The St John’s Centre was a

and change. As our services

layout of some of the buildings

project driven by the Anglican

have grown over the years so too

has proven to add to the stress

Diocese of Bunbury, the St John’s

have the places in which we have

of the situation at times. This

Parish and Anglicare WA. The

been located.

all changed in October with

centre was made possible by


dditional support can now be offered to clients much more easily

GDA Design proof 1 the generous funding from the

Anglicare WA services

from two external agencies (WA

services, the St John’s Centre,

is more awareness from staff of

result of having multiple services

service to clients” (staff member,

Commonwealth Government,

including: children contact

No Interest Home Loans and the

with its multiple entrances,

security issues and risks. There

housed under one roof.

St John’s Centre).

Lotterywest, Anglican Diocese

services, disability services,

Department Child Protection)

beautiful gardens and central

is also a more collaborative

“Clients have found it comfortable

But, the effect of the St John’s

of Bunbury, the St John’s

financial counselling, employee

and contains meeting rooms

location, provides an atmosphere

approach between staff” (staff

coming here. The versatility to

Centre can probably best be

Parish and support from local

assistance programmes, and

that can be booked and used by

conducive to the work we do

member, St John’s Centre).

do different things, have diverse

summed up in a simple phrase


housing support. The centre

other community groups.

supporting the community.

Additional support can now more

programmes on offer in one

used again and again by staff and

The centre houses 16 different

also offers community services

For clients of children’s

“Our clients feel safer and there

easily be offered to clients as a

building, gives an integrated

clients alike, “I love it!”


Evan* and Moira* don’t see eye to eye – on anything anymore. Just being in the same room is enough to send them into a rage, throwing accusations at one another, the pitch of voices rising steadily until it is difficult to hear oneself think, let alone speak. They have two beautiful children, James* and Rebecca*, whom they adore. Most of the time the children enjoy being with one parent or the other but they begin to tremble when


hey no longer move through a war zone when passing between the care of the parents they love.

they know the time has come to pass between parents, as they know there will be shouting and anger. The day before a move between parents the children have started getting cross and restless. Their

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behaviour has begun to deteriorate

and they sleep badly at night. Both Evan and Moira have noticed this

and want to find some way to ease the transition for the benefit and

welfare of the children they adore.

They approached Anglicare WA and began working with a caseworker to help them resolve their differences

and make life calmer for the children, but unfortunately even passing each other in the hallway or sitting in the waiting room together was enough to set them off.

That’s how things had always been until October 2010 when Anglicare WA moved all of our many services in Albany into one purpose built centre called the St John’s Centre. This beautiful building has been

the care of the parents they

designed and built with the

love. And Evan and Moira have

needs of clients firmly in mind.

been able to begin the process of

Evan can now come to a session

Family Dispute Resolution in an

through a separate entrance to

environment where they do not

Moira. The children can come

need to be together until they are

into the centre in peace, hug and


kiss one parent goodbye, spend

“Clients have found it comfortable

time in the children’s rooms

coming here…The security,

playing and colouring quietly

segregated areas and entrances

together and then be collected

help when mediation is required

by the other parent in a peaceful

and the separate entrances offer

and calm way.

anonymity for clients” (staff

They no longer move through a

member, St John’s Centre).

war zone when passing between

*names changed.

Young hearts Current research shows that 23% of women who have been married or have been in a defacto relationship will experience violence by a partner at some stage. Four out of every ten women experiencing violence from a current partner say that children have witnessed this violence. The Young Hearts Children’s Domestic Violence Programme, available for children up to 18 years of age, provides counselling in a safe and supportive environment for children and young people who have experienced or witnessed family violence such as this. The Young Hearts Programme runs in Rockingham and Mandurah and is funded entirely by donations. Anglicare WA’s Bright Lives Committee works to raise funds for this programme through events, private donation and sponsorship. This year Bright Lives raised $128,000 through the ‘A Very Bright Night’ event, attracting some 350 guests and supported by Platinum Sponsor NAB. This sum continued to grow in early 2011 when Telethon Institute for Child Health Research also donated funds in support of the Young Hearts Programme. To date, close to $500,000 has been raised by Anglicare WA’s Bright Lives Committee for the Young Hearts Programme thanks to the generous support of events such as these and additional generous donations made by The McCusker Charitable Foundation and other private supporters. These funds have enabled more than 100 children and 85 adults to access the Young Hearts Programme, demand for which continues to grow.


safe and supportive environment for children and young people who have experienced or witnessed family violence.

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Each afternoon he listens carefully for the sound of the family car pulling into the drive, his heart starts to beat faster as he hears the engine, he stops what he is doing and runs into his bedroom, he hides under his bed and waits. He waits to hear the footsteps

maybe his dad would be in a

of his father entering the house

better mood and not hurt his

after work, to determine what


mood he is in, he has learnt

At school it is the same way, he

from experience, that if the steps

cant concentrate, feels nervous

are heavy against the wooden

all of the time and can never

floorboards, he is to stay in his

remember what he is supposed

room and wait.

to do, anxiety takes over as the

As he listens, fear grips him, the

teacher begins to walk around the

footsteps are heavy, he hears the

room and for reasons he doesn’t

sound of his sisters running into

understand, he does something

their bedrooms, tears well up in

silly, children laugh, he is sent

his eyes. It is only an hour before

outside, he has spent the majority

his mother leaves to start her shift

of his school life on the veranda

as a cleaner; he is almost holding

and has learnt little.

his breath as the minutes tick by.

A year later his mother takes

Some days he will listen as his

him and his sisters and leaves

mother and father start to fight,

his father. From here he begins

their voices rapidly rising, he

to have anger outbursts that

knows also from experience that

frighten him, he dislikes himself;

it wont be long until he hears

he doesn’t understand why this is

the sounds of flesh being hit

happening now when he is safe.

and things being thrown until all

At school as the years go on, he

he hears is the soft sobs as his

has mastered being the class

mother leaves for work.

clown, the anxiety never leaves so

Today as he waits, his hands for

he stops going to school, spending

no known medical reason have a

his days with other like minded

constant tremor, begin to shake

boys, it is easier this way, now he


feels angry all of the time, he feels

He looks at his hands and

confused and lonely and contempt

remembers his hand being held

for himself. He has never told

on a hot plate as punishment

anyone what his world has been

when he tried to stop his

like or how he feels. Fear of the

parents fighting.

repercussions and shame hold

Relief sweeps over him as he

him in his cocoon of isolation.

hears his mother call out her

By 15 he is drinking and taking

goodbyes. Relief is soon replaced

drugs it is the only thing that

with horror as he hears the angry

helps, with little education he

voice calling his name, try as he

has little hope about his future.

might he cant move.

In adulthood he is the life of the

He realises he hasn’t taken out

party, behind this, his feelings

the rubbish, he had forgotten,

of anxiety and worthlessness

he is angry at himself, he forgets

have led to depression, and he

so many things and doesn’t

experiences a premature death at

understand why, he believes

the age of 32.

something is wrong with him

This boy was my brother.

or maybe is dumb, if he could

(A personal story shared by an

just remember to do things then

Anglicare WA staff member)


d like to share a story with you. My story begins with a young 8-year-old boy; he has blond hair and is slight in build…

GDA Design proof 1

Services and locations 1. Aboriginal Early Years Little People’s Meeting Place Enhancing parenting skills and facilitates linkages with supports in the Indigenous community.

is tailored to suit the person’s interests, skills and abilities. Support Workers act as mentors and role models, and assist in linking our clients into the local community.

2. Accredited Training Nationally recognised training that can lead to qualifications in CHC80308 Vocational Graduate Diploma of Family Dispute Resolution, CHC41308 Cert IV in Children’s Contact Service Work and CHC51108 Diploma in Children’s Contact Service Work. Offered as face-to-face delivery as well as through Recognition of Prior Learning. 3. After Hours Youth Service After hours youth support and recreational activities for young people 15-25 years in Perth Inner City Area. 4. Albany Women’s Centre Safe accommodation and outreach support to women escaping from Family and Domestic violence 5. Anglicare Kinway Relationship Counselling Counselling for individuals, couple and families on issues across the life span. Includes face-to-face counselling and phone counselling 6. Anglicare Stabilising Homes Assists clients to maintain their current housing in partnership with Centerlink. A Housing Support Worker assists in finding solutions to the current situation. 7. Bridges Support services to people with a disability, to help them achieve their personal goals, aspirations and potential. An individually focused Life Skills program that

8. Changemakers WA Facilitation of a ‘youth led’ model of community based engagement through projects and personal development for teachers and youth workers.

14. Community Development

21. Family Dispute Resolution (FDR)

Building capacity within the Balga Community through linking current services, facilitating delivery of community group at Good Shepherd Centre and exploring opportunities for community led projects

Assists separated parents to develop parenting arrangements that are in the best interests of the children. 22. Family Domestic Violence Case Management and Coordination Service

15. Domestic Violence Advocacy Support Service Advocacy and support services to victims of domestic violence.

9. Changing Tracks Designed for men to address family and domestic violence and to ensure safety for their families. Invites men to ‘Change Tracks’ from anger and abuse to safe, healthy, effective communication and behaviour in relationships. Changing Tracks motivates change in men’s lives by making choices towards compassionate relationships free of abuse.

Anglicare WA has developed a range of Ignit, aut undebit velecus quodit, que nis necae doluptat fugitis et as eium est, ea con re millacc ullabo. Nequam utae venimuscid eatios doluptatis modit volorepero esectaturia sam custo ipid

16. Early Intervention Services Counselling Counselling for individuals couple and families on early intervention issues across the life span. 17. East Kimberley Family and Domestic Violence

Case management of extreme domestic violence working with a core group of government departments to ensure victim safety and perpetrator accountability 23. Family Domestic Violence Counselling Service Counselling and support for victims of domestic violence. 24. Family Housing Program

throughout Western Australia with financial support and help in addressing financial and associated problems 29. Homelessness Support Service Assistance and advocacy with transitional accommodation for homeless clients to enable them to have stability in living accommodation. 30. Housing support workers drug and alcohol Assistance with finding and maintaining accommodation for clients with drug and alcohol addictions. 31. Housing Support Workers Public Tenancy

35. Marooloo Project/ Indigenous Child Sexual Abuse Community focused healing service that combines cultural and non-Indigenous ways of working to address the effects of child sexual abuse 36. Metro Men & Family Relationships (Menstime) Support, counselling, conflict resolution, and groups for men and their families. 37. Mums and Dads Forever Program Group and counselling program for separated parents to assist them to develop a co-operative post-separation co-parenting relationship.

programs to fit the capabilities and requirements of individual organisations. 43. SaverPlus Financial literacy and matched savings program that assists people to build savings for their own or their children’s education and in doing so strengthens their capacity to save. ANZ Bank will match participant savings up to $500. 44. Seniors Assistance Service Funding for life expenses of seniors. 45. Specialised Family Violence Support Support , counselling and group work for female victims and children of Family Domestic Violence

GDA Design proof 1

10. Child Sexual Abuse Therapy Services

Support and counselling groups for children who have been sexually abused. 11. Children’s Contact Service Supervised visitation and changeover for separated families. 12. The Parks Programme

Community activities for children and families in parks and a play group at Balga. 13. Communities for Children Plus A range of community programmes for local Midland families, Delivered by Swan Alliance, which is made up of Mission Australia, Anglicare WA and Ngala.

Specialist Children’s Service provides therapeutic supports and education programmes to children and young people affected by family and domestic violence.

18. Education & Skills Training Group education programmes for members of the community on a diverse range of relationship topics including couples, parenting, self esteem and anger.

Medium to long term housing for families who are homeless, or at imminent risk of homelessness. A Housing Support Worker visits the family each week and works alongside them to develop a support plan that is appropriate to the family’s strengths, needs and goals. 25. Family Relationship Centres Referrals and support for separated parents and delivering Family Dispute Resolution

19. Emergency Relief Emergency relief, either by walk in or appointment, to assist with food and clothing vouchers and some bill payments and advocacy.

26. Family Relationship Service for Carers

20. Employee Assistance Program A counselling service made available by employers to employees and their immediate family members.

27. Fremantle Anglicare Stabilising Tenancies (FAST)

Counselling and support for carers of a family member with a disability.

Assistance and support for tenants in the Fremantle/ Cockburn area. 28. Financial Counselling Financial assessment to individuals and families

Working alongside Department of Housing clients at risk of eviction or losing their public housing, to develop a plan to maintain their residency.

32. Kalgoorlie Accommodation Support Service Advocating and assisting with transitional accommodation for clients to enable victims of crime or domestic violence to maintain successful Department of Housing tenancies.

33. Kimberley Sexual Assault/ Sexual Abuse Counselling Service Assistance for victims of sexual assault and abuse in the West and East Kimberley. Accessible by children and young people with parental, guardian or Department of Child Protection permission. 34. Making Ends Meet Support and financial assistance to working families who are in private rental and experiencing significant housing stress.

38. OP Shops

Retail outlet for recycled quality clothes and household goods. 39. Parent and Adolescent Counselling Service Counselling for families and adolescents in conflict. 40. Post Separation Cooperative Parenting

46. StandBy Suicide Response Service Suicide bereavement response service. 47. Step 1 Street-work Program

Psycho-educational group work and counselling for separated parents

Street-based outreach and intensive support to homeless and ‘at risk’ young people 12-18 years in the Perth Inner City Area.

41. Private Tenants Support

48. Supported Tenancies Anglicare Rockingham (STAR)

Assistance to tenants in private rentals that are struggling to maintain their public housing tenancies.

Assistance to tenants in private rentals that are struggling to maintain their tenancies.

42. Professional Development Professional development training programs that enhance the skills of employees in a wide range of industries. As well as standardised programs, Anglicare Training Services can design

49. Suicide Prevention Planning Partnering with remote sites to develop suicide prevention plans. 50. Supported Housing Assistance Program (SHAP) Assist Department of Housing clients and those in private

rentals clients to maintaining their tenancies. 51. Supporting Children After Separation Program Group work and individual counselling program for children of separated parents and inschools education programme. 52. Teenshare / Fostering Futures Out-of-home care for children between 10-18. 53. Victim Support Services and Child Witness Services Support to those who have suffered harm from crime. 54. YES! Housing Permanent housing for young people, who are supported to establish independent living through public housing properties. 55. Young Hearts Counselling support and groups for children who have experienced family violence. 56. Young Parents Support Program Support to ‘at risk’ young parents to assist them to improve social and community connectedness, and improved parenting practices. 57. Y-shac: Youth Supported Housing and Crisis Accommodation Emergency, crisis and medium term independent (transitional) housing for young people 15-20 (Crisis Accommodation) and 1525 (transitional accommodation)


St John’s Anglicare Centre 44 Collie St Albany 6330 Ph: 9845 6666 Fx: 9845 6622 Email: Albany.Reception1 Services: 4, 5, 7, 9, 10, 11, 20, 21, 22, 23, 26, 28, 29, 40, 41, 43, 50 St John’s Church Cnr York St and Peel Pl Albany 6332 Ph: 9841 5015 Services: 19


62 Fifity Rd Baldivis 6171 Ph: 9523 3400 Email: yshac.rockingham Services: 55


Good Shepherd Centre 30 Balga Av Balga Ph: 92479701 Services: 13, 14, 19, 28, 36


All Saints Anglican Church 300 Belgravia St Cloverdale 6104 Services: 19 9/199 Abernethy Rd Belmont WA 6104 Ph: 6253 3520 Services: 38


2 Weld St Broome WA 6725 Ph: 9193 8100 Fx: 9193 8199 Email: Services: 5, 10, 16, 20, 21, 23, 25, 26, 37, 45, 46, 49


Hudson Road Family Centre 95 Hudson Rd Bunbury 6230 Ph: 9792 1970 Fx: 9795 3019 Email: ccsbunbur Services: 11, 20, 37, 50


St Mary’s Community Care Cnr Albert and Queen St Busselton 6280 Ph: 9754 3775 Services: 19 St Mary’s Community Centre 119-121 Queen St Busselton 6280 Busselton 6280 Ph: 9754 3775 Services: 28



Collie Anglican Church Services: 19

Gosnells Community Lotteries House Suite 9 , 1st floor Cr Dorothy St & Albany Hwy Gosnells 6110 Ph: 9263 2104 Services: 5, 10, 20, 26, 37, 51

Collie Community House  Cnr Lefroy and Forrest St Collie 6225 Ph: 9734 4490 Email: Services:28, 50

Coodanup Church of the Way 58 Steerforth Dr Coodanup 6210 Ph: 9581 5544 (Church office) Services: 19

Halls Creek


Dampier Medical Centre Huon St Dampier 6713 Ph: 9183 0511 Joondalup EmailL Kinway.Dampier Sanori House Suite 4, First Floor 126 Grand Boulevard Joondalup Services: 5,19, 20, 23 6027 Ph: 9301 8555 Fx: 9301 8588 Denmark Email: K  inway.Joondalup Centre for Sustainable Living South Coast Hwy Denmark 6333 Ph: 9851 2611 Services: 11, 18, 23, 25, 36, 51 Services: 28 St Leonard’s Anglican Church Cnr Srickland and Mitchell St Denmark 6333 Ph: 9848 2173 Services: 19


Port Kennedy

2b Banksia St Kununurra 6743 Ph: 9166 5000 Fx: 9166 5050 Email: k Kinway.kununurra@ Services: 5, 10, 20, 23, 25, 26, 33, 46, 49, 53

Port Kennedy Family Activity Centre Clipper Dr Port Kennedy 6172 Phone: 9581 0512 Email: F  inancial CounsellingPortKennedy Services: 28

PO Box 227 Halls Creek 6770 Maddington Ph: 9166 5060 Suite 2-3 Maddinton Square Email: shap.HallsCreek 80 Attfield St Maddington 6106 Ph: 6253 3536 Services: 50 Services: 38 40 Collick St Hilton WA 6163 Ph: 6310 0500 Services: 27, 30, 31, 44, 50



Grace House, First floor 109 Grand Boulevard Joondalup 6027 Ph: 9263 2104 Email: GraceHouse.Reception Services: 5, 20, 26, 37, 45

Mandurah Suite 12 , Lotteries house 7 Anzac Pl Mandurah 6210 Ph: 9581 0583 Services: 6, 28, 34, 43, 50 1A 11-15 Pinjarra Rd Mandurah 6210 Ph: 9583 1400 Fx: 9583 1499 Email: Services: 5, 20, 25, 26, 37, 55

Manjimup Community Centre Cnr Mount and Rose St Manjimup 6258 Ph: 9777 1945 Services 19, 28

Rockingham St Nicholas Church 14 Council Avenue Rockingham 6168 Ph: 9592 2699 Services: 19 St Nicholas Community Centre 14 Council Av Rockingham 6168 Ph: 9528 0717 Services: 5, 10, 20, 23, 26, 28, 34, 37, 39, 48, 50, 51, 55

Spearwood  243 Spearwood Av Spearwood 6163 Ph: 9263 2171 Email: y shac.spearwood Services: 50

Victoria Park Sussex Street Community Legal Centre 29 Sussex St East Victoria Park 6101 Ph: 6253 9500 Services: 19

GDA Design proof 1

Ngunga Women’s Resource Centre Loch Street Derby 6728 Ph: 9191 1455 Services: 35 Derby Court House Ph: 9191 2274 Services: 53

Dunsborough Anglican Church Lot 62, Atlanta Elbow Dunsborough 6281 Services: 19

East Perth Geoffrey Sambell Centre  23 Adelaide Terrace East Perth 6004 Ph: 9263 2050 Services: 2, 3, 5, 8, 11, 18, 20, 26, 36, 37, 42, 47, 51, 52, 54, 56

Fremantle South Metro Youth Link  29 Queen Victoria St Fremantle 6160 Ph: 9325 7033 Services:19 181 High St Fremantle 6160 Ph: 6424 7655 Services: 38


333 Hannan St Kalgoorlie Ph: 9301 8530 Services: 1, 32


Court House Welcome Rd Karratha 6714 Ph: 9183 0511 Services: 53



Midland Lotteries House 39 Helena St Midland 6056 Ph: 9263 2104 Fx: 9325 8969 Services: 10,13, 51 Church of the Ascension 17 Spring Park Road Midland 6056 Ph: 9274 1464 Services: 19

360 Great Eastern Highway Midland 6056 Ph: 9394 9207 Services: 38

Central Arcade 100 Clive St Katanning 6317 Morley Ph: 9821 5270 or 1800 818 593 129 Russell Street Morley 6062 Services: 15, 22, 28, 50 Ph: 9276 5239 Services: 38


 Unit 1/227 Railway Av Kelmscott 6111 Ph: 9394 9206 Services: 38

Kwinana All Saints Angiicare Church Cnr Brckner Wy and Chrisham Pl Parmelia 6167 Ph: 9419 2065 Services: 19, 28, 34, 39, 50

Mount Barker  1/59 Lowood Rd Mount Barker 6324 Ph: 98512611 Email: F  inancial.Counselling. Services: 28

Narrogin PO Box 397 Narrogin 6312 Ph: 9845 6083 Email: 9845 6083 Services: 50

Corporate Governance Statement The Board of Anglicare WA In fulfilling its obligations to its various stakeholders, the Board of Anglicare WA is a strong advocate of best practice in corporate governance. In 2007 the Constitution of Anglicare WA was amended to reflect this and the size of the Board was reduced and length of Board appointments was limited to a total of nine years. A new Policy Governance Manual for Directors was adopted which includes a CEO Limitations Policy and a Board/Executive Linkages Policy to clearly define the role of the Board and the CEO.

• Monitoring and overseeing the financial position of Anglicare WA; • Appointing an Auditor to audit the financial affairs of Anglicare WA; and • Ensuring that policies and compliance systems are in place and that Anglicare WA, Board and staff act legally, ethically and responsibly on all matters. Role of the Board in Relation to the CEO The Board’s role in relation to the CEO is as follows: • Recruitment and Selection • Remuneration • Performance Management • Succession Planning

The Board normally meets monthly and (by its Constitution) consists of 10 members. These 10 members are appointed by the Perth Diocesan Council, the Perth Diocesan Trustees, Anglican Care Inc, the Diocese of Bunbury, the Diocese of North West Australia and the Association. The CEO attends all Board meetings. The Board has a Policy on Gender Balance which states that the Board will comprise no more than 70% of one gender, and that it will seek to achieve and maintain a balance of men and women on the Board over time.

Role of the CEO The CEO is accountable to the Board of Directors (not to Officers of the Board or to Board Committees or to Board members as individuals) for the organisation’s: • Achievement of Ends policies (such as the Constitution, Anglicare’s Strategic Plan and annual Business Plans); and • Non-violation of Executive Limitations policies (such as the Corporate Governance Charter i.e. the CEO leads the staff).

GDA Design proof 1

Principles of Corporate Governance The Board of Directors holds responsibility for the governance of Anglicare WA. The Board will govern with: • an emphasis on outward vision rather than an internal preoccupation; • encouragement of diversity in viewpoints; • strategic leadership more than administrative detail; • collective rather than individual decision making; and • a proactive rather than reactive approach. In particular the Board will be responsible for: • Setting the strategic direction of Anglicare WA, establishing goals for management and monitoring the achievement of these goals; • Appointing and reviewing the performance of the CEO; • Adopting an annual budget and operational plan at the commencement of each financial year and monitoring progress on a regular basis against the budget of both financial and non-financial key indicators;

Remuneration, review and performance management are undertaken in accordance with the Governance Policy with an appropriately established “Annual Performance Effectiveness Review (CEO)”. This process is led by the Chairperson and reports to the Board via the Nominations Committee.

Any of the authority of the Board that is delegated to staff is delegated through the CEO. Only decisions of the Board acting as a body are binding on the CEO. Decisions or instructions of individual Board members, officers, committees, task forces or working parties are not binding on the CEO except in rare circumstances when the Board has specifically authorised such exercise of authority. The Composition of the Board In view of the diverse nature of the program areas of Anglicare WA, it is appropriate to have a Board with a diversity of skills and backgrounds. The Board has developed a skills matrix to monitor and ensure that the Board has the skills and experience within its membership to enable it to fulfill its responsibilities and duties.

The Board has committees to support its work They are: • An Audit and Risk Committee; and • A Nominations Committee

Minutes and resolutions of all Committees are tabled at Board meetings for information and deliberation.

Performance of the Board The Board shall undertake an annual performance evaluation of itself that: • Assesses the performance of the Board in meeting requirements of the Policy Governance Manual and in meeting predetermined goals and objectives; • Identifies particular goals and objectives of the Board for the next year; and • Identifies any necessary or desirable improvements to the Board, Sub-Committees, Task Forces or Reference Groups Terms of Reference.

All staff ultimately report to the CEO. The role of Senior Management is to manage the business. Leadership is not the same as management. Senior Management develops strategies and initiatives, solves problems and pays attention to detail, under the CEO’s leadership. The CEO both leads and manages. The CEO works with the Board to develop strategy and direction, providing the bridge between management and the Board.

In particular the CEO will: • Work with the Board and Directors in developing plans and policies to guide the operation of the Entity and Anglicare’s activities; • Manage all aspects of the Entity and Anglicare’s activities under the governance of the Board; • Represent Anglicare in dealing with all key stakeholders; • Appoint and manage staff; • Manage the Anglicare capital and financial resources within guidelines and delegations set by the Board; and • Ensure that Directors are fully informed of initiatives, trends, and program performance via reporting to the Board.

The full Governance Framework includes the Constitution and the Policy Governance Manual, and is part of the Induction for each Director.

Committee members Board Sub Committees

Audit and Risk Committee

The Peet Op Shop Ball for

Organising Committee 2010/11

Anglicare WA

Donna Hiftle

John O’Connor, Chair

Sonja Bell

Over the past five years, The Peet

Sarah McLeod

Peter Harvey

Chris Marino

Op Shop Ball for Anglicare WA

Kathy Sharp

Erica Haddon

Pam Hunter

has raised over $1.5 million for

Robyn Smith (retired July 2011)

Elena Douglas

Brenda King

Anglicare WA. Three Op Shop

Gerri Walton

Miklo Mackenzie

Ball Committees work tirelessly

Nominations Committee

throughout the year on securing

Marketing Committee 2010/11

John Barington, Chair

Marketing Committee

live auction items, table sales and

Kathy Sharp

Bishop Kay Goldsworthy

Provide advice in relation to the

event coordination.

Callum MacKenzie

Anglicare WA brand.

Marie Mills

Service Groups

Carrick Robertson, Chair

Networking Committee 2010/11

Clinical Reference Group

Danielle Blain

Chanelle Calvert

Winter Appeal Committee

To provide advice and

Garth Wynne

Vince Carcione (retired Apr 2011)

The Winter Appeal Committee is

consultation in relation to service

Father Mark McCracken

Greg Clack

Anglicare WA’s most successful,

quality compliance

Iain Rowe

John Cochrane

longstanding fundraising

Jennifer Hannan, Chair

Ian Carter AM

David Fardon

committee with close to $3 million

John Berger

Ian Craig

Michael Forzatti

raised to date.

Jude Sorenson

Jennifer Duffecy

Peter Gibbs

Fran Crawford

Jo Carson

Brendan Gore

Committee 2010/2011

Dr Barbara Meddin

Mookie Tantiprasut

Margy Hegney-Hall

Warwick Hemsley, Chair

Fleur Noonan

Nicole Cikarela

Callum MacKenzie

Ian Carter AM

Meg Marshall

Simon Loader

Lynnley McDonald

John Cochrane

Geoff Mitchell-Burden

Gordon Davies

Fundraising Committees

Jan Morskate

Gilbert George

Bright Lives

Richard Parry

Ron Gibson

Maria Harries Tim Muirhead

GDA Design proof 1

Aboriginal Reference Group

Bright Lives Anglicare WA was

Geoff Potter

Bill Hassell AM

To strengthen leadership and

formed in 2008 to raise funds

Peter Tinley AM MLA

John Kerr OAM

respond to changes in the

to support vulnerable children

Tony Kiernan (retired 2011)

Aboriginal community.

through the services provided by

John Kollosche OAM

The Aboriginal Reference Group

Anglicare WA. The Committee’s

Paul Lloyd

is an advisory body to the CEO,

first project was to establish the

Geoff Potter

made up of external Aboriginal

Young Hearts children’s domestic

Rob Selid

Elders and Aboriginal staff

violence counselling service.



Ian Carter AM, Chair

His Excellency Mr Malcolm

Ben Taylor

McCusker AO QC, Governor of

Vivienne Sahanna

Western Australia and

Lorna Little

Mrs Tonya McCusker

Jim Morrison John Berger

Committee 2010/2011

Olive Woods

Tamara Gibbs (retired Nov 2010)

Jules Whiteway

Despene Keightley

Pat Torres

Nikki Love

Raylene Councillor

Michele MacKellar

Ruth Abdullah

Denise Satterley

Danny Ford

Libby Youd

Doreen Nelson

Sue Trahar (retired Nov 2010)

Kim Collard Liz Hayden Steve Torres-Carne

GDA Design proof 1

Anglicare WA Inc. Statement of Comprehensive Income for the Year Ended 30 June 2011 2011

Note Revenue


Anglicare WA Inc. Statement of Financial Position as at 30 June 2011

2010 $

Current Assets

Operating Activities

Cash and Cash Equivalents

- Grant Income 20,707,591




- Fees



- Donations and Fundraising



- Sale of Goods



- Rent and Other Revenue



- Interest






- Employee Benefits 17,904,792


- Disbursements to Clients



- Accommodation








- Depreciation - Telephone and IT Communications Expense - Vehicle and Travel Expenses - Finance Costs - Other Costs







Current Investments




Other Current Assets
















Total Current Assets Non-Current Assets 7

Capital Works in Progress Other Financial Assets


Total Non-Current Assets




Trade and Other Receivables

Property, Plant & Equipment Other Income




Current Liabilities

GDA Design proof 1 Trade and Other Payables












Other Current Liabilities






Total Current Liabilities









Non-Current Liabilities

Net Surplus from Operations Other Comprehensive Income Revaluation of property, plant and equipment Revaluation of investments Other Comprehensive Income/(Loss) for the Year Total Comprehensive Income for the Year

















Total Non-Current Liabilities









Accumulated Funds General Funds




Revaluation Reserve




Special Funds







Notes to the financial statements are included on pages 37 to 46.

Notes to the financial statements are included on pages 37 to 46.

Anglicare WA Inc. Statement of Changes in Equity for the Year Ended 30 June 2011 General Funds


Balance at 1July 2009

Revaluation Reserve





Special Funds

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011





Transfer to General Funds


( 926,890)

660,320 -

( 926,890)


( 348,786)

( 46,287)


Net Surplus from Operations





Balance at 30 June 2010



614,033 10,964,535

Balance at 1July 2010



614,033 10,964,535

Revaluation Increment (net) Transfer to General Funds


Net Surplus from Operations Balance at 30 June 2011

requirements. Those cash flows are discounted using market yields

This financial report is a special purpose financial report prepared in

on national government bonds with terms to maturity that match the

order to satisfy the financial reporting requirements of the Associations

expected timing of cash flows.

Incorporation Act of Western Australia 1987. The Board has

10,797,543 Revaluation Decrement

1. Summary of Accounting Policies

determined that Anglicare WA Inc (Anglicare) is not a reporting entity.

Defined contribution plans Contributions to defined contribution superannuation plans are

The financial report has been prepared under the historical cost

expensed when incurred.

convention, as modified by the revaluation of available for sale financial assets and certain classes of property, plant and equipment.

(e) Investments and other financial assets

The financial report has been prepared in accordance with the


recognition and measurement principles of Australian Accounting

Anglicare classifies its financial assets in the following categories:

Standards and other mandatory professional requirements in Australia.

financial assets at fair value through profit or loss, loans and

It contains only those disclosures considered necessary by the

receivables, held-to-maturity investments and available-for-sale

Directors to meet the needs of the Members.

financial assets. The classification depends on the purpose for







( 42,725)


The following significant accounting policies, which are consistent with

classification of its investments at initial recognition and, in the case of





the previous period unless otherwise stated, have been adopted in the

assets classified as held-to-maturity, re-evaluates this designation at the

preparation of this financial report.

end of each reporting date.

(a) Borrowings

Anglicare currently holds assets classified as loans and receivables,

Borrowings are recorded initially at fair value, net of transaction costs.

held to maturity investments, and available-for-sale assets.




which the investments were acquired. Management determines the


Anglicare WA Inc. Statement of Cash Flows for the Year Ended 30 June 2011

GDA Design proof 1 2011


Cash Flows from Operating Activities Receipts from customers, donors and funding bodies Payments to suppliers and employees Interest received Interest paid Net cash provided by operating activities






Subsequent to initial recognition, borrowings are measured at

(i) Loans and receivables

amortised cost with any difference between the initial recognised

Loans and receivables are non-derivative financial assets with fixed or

amount and the redemption value being recognised in profit and

determinable payments that are not quoted in an active market. They

loss over the period of the borrowing using the effective interest rate

are included in current assets, except for those with maturities greater


than 12 months after the reporting period which are classified as noncurrent assets. Loans and receivables are included in trade and other

(b) Borrowing costs








Cash Flows from Investing Activities Purchase of investment certificates



Purchase of property, plant and equipment



Proceeds from sale of plant and equipment



Net cash used in investing activities



receivables in the statement of financial position.

Borrowing costs incurred for the construction of any qualifying asset

are capitalised as part of the cost of those assets. Other borrowing costs

(ii) Held-to-maturity investments

are expensed.

Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturities that Anglicare has

(c) Cash and cash equivalents

the positive intention and ability to hold to maturity. Held-to-maturity

Cash and cash equivalents comprise cash on hand, cash in banks

financial assets are included in non-current assets, except for those

and short-term investments in “at call� money market instruments,

with maturities less than 12 months from the end of the reporting

net of outstanding bank overdrafts. Bank overdrafts are shown within

period which are classified as current assets.

borrowings in current liabilities in the statement of financial position. (iii) Available-for-sale financial assets (d) Employee benefits

Available-for-sale financial assets, comprising principally marketable

Provision is made for Anglicare’s liability for employee benefits arising

equity securities, are non-derivatives that are either designated in

from services rendered by employees to the end of the reporting period.

this category or not classified in any of the other categories. They are included in non-current assets unless the investment matures or

Cash Flows from Financing Activites Payment of borrowings



Payment of finance leases



Proceeds from borrowings



Net cash provided by/(used in financing activities )



Net increase/(decrease) in cash and cash equivalents held Cash and cash equivalents at the beginning of the financial year Cash and cash equivalents at the end of the financial year








Employee benefits that are expected to be settled within one year have

management intends to dispose of the investment within 12 months

been measured at the amounts expected to be paid when the liability

of the end of the reporting period. Investments are designated as

is settled. Employee benefits payable later than one year have been

available-for-sale if they do not have fixed maturities and fixed or

measured at the present value of the estimated future cash outflows to

determinable payments and management intends to hold them for the

be made by Anglicare for those benefits.

medium to long term.

In determining the liability, consideration is given to employee wage

Recognition and derecognition

increases and the probability that the employee may not satisfy vesting

Regular way purchases and sales of financial assets are recognised

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011

on trade date – the date on which Anglicare commits to purchase or

(ii) Assets classified as available-for-sale

exists, the recoverable amount of the asset, being the higher of the

Items of property, plant and equipment costing $2,000 or more are

sell the asset. Financial assets are derecognised when the rights to

If there is objective evidence of impairment for available-for-sale

asset’s fair value less costs to sell and value-in-use, is compared to the

recognised as assets and the cost of utilising these assets is expensed

receive cash flows from the financial assets have expired or have been

financial assets, the cumulative loss – measured as the difference

asset’s carrying value. Any excess of the asset’s carrying value over its

(depreciated) over their useful lives. Items of property, plant and

transferred and Anglicare has transferred substantially all the risks and

between the acquisition cost and the current fair value, less any

recoverable amount is expensed to the statement of comprehensive

equipment costing less than $2,000 are immediately expensed direct

rewards of ownership.

impairment loss on that financial asset previously recognised in profit or

income. Refer note 1(e) – Impairment of investments and other

to the statement of comprehensive income.

loss – is removed from equity and recognised in profit or loss.

financial assets.

accumulated fair value adjustments recognised in other comprehensive

Impairment losses on equity instruments that were recognised in profit

Where it is not possible to estimate the recoverable amount of an

Freehold land and buildings are shown at their fair value (being

income are reclassified to profit or loss as gains and losses from

or loss are not reversed through profit or loss in a subsequent period.

individual asset, Anglicare estimates the recoverable amount of the

the amount for which an asset could be exchanged between

cash-generating unit to which the asset belongs.

knowledgeable willing parties in an arm’s length transaction), based on

When securities classified as available-for-sale are sold, the


investment securities. (f) Goods and services tax

biennial valuations by external independent valuers, less subsequent


Revenues, expenses and assets are recognised net of the amount of

(i) Income tax

At initial recognition, Anglicare measures a financial asset at its

goods and services tax (GST), except:

Anglicare has obtained tax exempt status under current Australian

fair value plus transaction costs that are directly attributable to the

taxation legislation. i. where the amount of GST incurred is not recoverable from the

acquisition of the financial asset. Loans and receivables and held-to-maturity investments are subsequently

acquisition of an asset or as part of an item of expense; or

offset previous increases of the same asset are charged against fair

Leases are classified as finance leases whenever the terms of the lease

value reserves directly in equity, all other decreases are charged to the

transfer substantially all the risks and rewards of ownership to the

statement of comprehensive income.

lessee. All other leases are classified as operating leases.

which are recognised inclusive of GST.

securities classified as available-for-sale are recognised in other


buildings are credited to a revaluation reserve in equity. Decreases that (j) Leases

ii. for receivables and payables in the statement of financial position

comprehensive income.

Increases in the carrying amount arising on revaluation of land and

taxation authority, it is recognised as part of the cost of carried at amortised cost using the effective interest rate method. Changes in the fair value of other monetary and non-monetary

depreciation for buildings.

Any accumulated depreciation at the date of revaluation is eliminated Anglicare as lessee

The net amount of GST recoverable from, or payable to, the taxation

against the gross carrying amount of the asset and the net amount is

Assets held under finance leases are initially recognised at their fair

authority is included as part of receivables or payables.

value or, if lower, at amounts equal to the present value of the minimum

restated to the revalued amount of the asset.

GDA Design proof 1 lease payments, each determined at the inception of the lease. The

Plant and equipment

Anglicare assesses at the end of each reporting period whether

Cash flows are presented in the statement of cash flows on a gross

corresponding liability to the lessor is included in the statement of

Plant and equipment are measured at historical cost less depreciation

there is objective evidence that a financial asset or group of financial

basis. The GST component of cash flows arising from investing and

financial position as a finance lease obligation.

and impairment loss.

assets is impaired. A financial asset or a group of financial assets is

financing activities which is recoverable from, or payable to, the

impaired and impairment losses are incurred only if there is objective

taxation authority is classified as operating cash flows.

Lease payments are apportioned between finance charges and

Subsequent costs are included in the asset’s carrying amount or

reduction of the lease obligation so as to achieve a constant rate of

recognised as a separate asset, as appropriate, only when it is

evidence of impairment as a result of one or more events that incurred after the initial recognition of the asset (a “loss event”) and that loss

(g) Government grants

interest on the remaining balance of the liability. Finance charges are

probable that future economic benefits associated with the item will

event (or events) has an impact on the estimated future cash flows

Government grants are assistance by the government in the form

charged directly against income, unless they are directly attributable to

flow to the group and the cost of the item can be measured reliably.

of the financial asset or group of financial assets that can be reliable

of transfers of resources to Anglicare in return for past or future

qualifying assets, in which case they are capitalised in accordance with

All other repairs and maintenance are charged to the statement of

estimated. In the case of equity investments classified as available-for-

compliance with certain conditions relating to the operating activities

Anglicare’s general policy on borrowing costs. Refer to note 1(b).

comprehensive income during the financial period in which they are

sale, a significant or prolonged decline in the fair value of the security

of the entity. Government grants include government assistance where

below its cost is considered an indicator that the assets are impaired.

there are no conditions specifically relating to the operating activities of

Finance leased assets are amortised on a straight line basis over the

Anglicare other than the requirement to operate in certain regions or

estimated useful life of the asset.

(i) Assets carried at amortised cost


industry sectors.

For loans and receivables, the amount of the loss is measured as the

Operating lease payments are recognised as an expense on a straight-

Depreciation The depreciable amount of all fixed assets including buildings and capitalised leased assets, but excluding freehold land, is depreciated

difference between the asset’s carrying amount and the present value

Government grants relating to income are recognised as income

line basis over the lease term, except where another systematic basis

on a straight-line basis over the asset’s useful life commencing from

of estimated future cash flows (excluding future credit losses that have

over the periods necessary to match them with the related costs.

is more representative of the time pattern in which economic benefits

the time the asset is held ready for use. Leasehold improvements are

not been incurred) discounted at the financial asset’s original effective

Government grants that are receivable as compensation for expenses or

from the leased asset are consumed.

depreciated over the shorter of either the unexpired period of the lease

interest rate. The carrying amount of the asset is reduced and the

losses already incurred or for the purpose of giving immediate financial

amount of the loss is recognised in the income statement. If a loan or

support to Anglicare with no future related costs are recognised as

(k) Trade and other payables

held-to-maturity investment has a variable interest rate, the discount

income of the period in which it becomes receivable.

Trade payables and other accounts payable are recognised when

The following estimated useful lives are used in the calculation of

rate for measuring any impairment loss is the current effective interest rate determined under the contract.

or the estimated useful lives of the improvement.

Anglicare becomes obliged to make future payments resulting from the


Government grants relating to assets are treated as income in the

purchase of goods and services. The carrying amount is equivalent to

• Buildings

period in which the income is received.

fair value as they are generally settled within 30 days.

• Office Equipment and Furniture funded by grants

If, in a subsequent period, the amount of the impairment loss

• Motor Vehicles

20 years 3 years 6 – 7 years

decreases and the decrease can be related objectively to an

(h) Impairment of assets

(l) Property, plant and equipment

• Adelaide Terrace building fit-out

event occurring after the impairment was recognised (such as an

At the end of each reporting period, Anglicare reviews the carrying

Each class of property, plant and equipment is carried at cost or

• Office Equipment and Furniture not funded by grants

3 - 5 years

improvement in the debtor’s credit rating), the reversal of the previously

values of its tangible assets to determine whether there is any

fair value as indicated less, where applicable, any accumulated

• Leasehold Improvements

1 – 5 years

recognised impairment loss is recognised in the income statement.

indication that those assets have been impaired. If such an indication

depreciation and impairment loss.

20 years

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011 The assets’ residual values and useful lives are reviewed, and adjusted

(n) Revenue recognition

if appropriate, at the end of each reporting period.

Revenue is measured at the fair value of the consideration received. Revenue is recognised for the major activities as follows:

An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount (note 1(h)). Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These gains and losses are included in the

Sale of goods Revenue from the sale of goods in the Op Shops is recognised at point of sale when Anglicare has transferred to the buyer the significant risks

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011




Rendering of services

amounts included in the revaluation reserve relating to that asset are

Grants income is recognised in accordance with note 1(g).

transferred to retained earnings.


(m) Provisions

Bequests are recognised as income on receipt. In order to reflect

Provisions are recognised when Anglicare has a present legal or

the nature of bequests, any special purpose amounts are transferred

constructive obligation as a result of past events, the future sacrifice of

to Special Funds. Special purpose bequests are segregated until

economic benefits to settle the obligation is probable, and the amount


of the provision can be measured reliably.

Interest Revenue






Audit of the financial statements



Audit of the acquittal statements



Donation - Crowe Horwath Perth













Gain on sale of non-current assets





Cash at bank

into account the effective yield on the financial asset.

Cash Anglican Community Fund Inc.

date, taking into account the risks and uncertainties surrounding


Petty cash imprest

the obligation. Where a provision is measured using the cash flows

Donation revenue is recognised at fair value when Anglicare obtains

estimated to settle the present obligation, its carrying amount is the

control over the assets comprising the contributions, usually when cash

present value of those cash flows.

is received.

consideration required to settle the present obligation at reporting



Interest revenue is recognised on a time proportionate basis that takes

The amount recognised as a provision is the best estimate of the



and rewards of ownership of the goods.

statement of comprehensive income. When revalued assets are sold,


The cash and cash equivalents as at June 2011 include restricted cash assets of: (i) Funds in advance $3,186,090 - funds must be expensed on service delivery/special projects over the term of the respective contract/project (2010 - $3,155,120). Refer note 11. (ii) Bequest funds $84,282 - must be expended on the Senior Advocacy Service program (2010 - $149,084).

GDA Design proof 1

When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, the receivable is

recognised as an asset if it is virtually certain that recovery will be

received and the amount of the receivable can be measured reliably.



Investment certificates









Prepayments GST receivable Accrued income





Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011



Gross Carrying Amount Balances at 30 June 2010

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011


Property & Building

Motor Vehicles (i)

Office Equipment Furniture

Leased Assets























( 3,926,162)

( 3,745)


( 3,929,907)








( 157,920)



( 113,484)

( 157,920)






Write offs/Adjustment Balances at 30 June 2011

Accumulated Depreciation Balances at 30 June 2010


( 355,936)

( 396,724)

( 581,211)

( 118,342)

( 1,452,213)








Depreciation Expenses


( 184,816)

( 341,698)

( 89,616)

( 33,768)

( 649,898)

Revaluation (ii)







Balances at 30 June 2011

Net Book Value As at 30 June 2010



Available for sale financial assets include: Investments in listed securities













Provisions for employee benefits Current Non-current Long term maintenance(i)

(i) Anglicare has a contractual requirement with some funders to set aside adequate funds for the provision of long term property maintenance.



Current 18,852



GDA Design proof 1




ACF loan (i)



Lease liability (ii)









( 96,560)





( 271,655)

( 326,806)

( 669,267)

( 55,550)

( 1,323,278)







As at 30 June 2011


Other current provisions 12,209,497

Write offs/Adjustment




Revaluation (ii)






ACF loan (i) Lease liability (ii) Non-Current

ACF- motor vehicle loan (iii)



(i) Motor vehicles Motor vehicles with a net book value of $2,366,143 are financed by a line of equity with Anglican Community Fund. These vehicles are turned over every 6 to 9 months and are replaced with new vehicles. (ii) Revaluation The land and buildings were revalued at 30 June 2011 by independent valuers Burgess Rawson. The revaluation adjustment was posted to the revaluation reserve.

(i) Secured over Anglicare Inc’s land and building assets. The loan is subject to a variable interest rate based on The Bank Bill Swap Rate. (ii) Secured over the leased assets. (iii) To be repaid from the sale of motor vehicles turned over every 6 to 9 months. 2011



Funds in advance (i)






(i) Funds in advance are generally unexpended funds in service programs that are required to be carrried forward over the term of the contract. At the end of the contract term Anglicare is required to return unexpended funds to the funder.



General Funds



Revaluation Reserve







Special Funds(i)

(i) Special funds refers to bequests received for specific projects and the dilapidations reserve. The dilapidations reserve is funds quarantined for future major repairs and maintenance expenditure on the Geoffrey Sambell Centre building at 23 Adelaide Terrace East Perth. As at June 2011 bequest funds are $84,282 and the dilapidations reserve $487,026.

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011 2011

13. NOTE TO THE STATEMENT OF CASH FLOWS Net surplus from operations







Lease arrangements Finance leases relate to motor vehicles with lease terms of between 1 and 5 years.

Non-cash flows in surplus

Finance Lease Liabilities

Depreciation of non-current assets Non cash bequest income Gain on disposal of non-current assets









(Increase)/decrease in other assets



Increase/(decrease) in current payables







Increase/(decrease) in other current liabilities Increase/(decrease) in provisions

(a) Financing Facilities


$ 29,028

Later than 1 year and not later than 5 years









Current lease liability



Non-current lease liability





Included in the financial statements as

GDA Design proof 1

Secured Loan for purchase of property - amount used The loan is subject to a variable interest rate based on the Bank Bill Swap Rate.



Operating Lease Commitments

Commitments exist under non-cancellable operating lease of office space and Opshops as follows:



In the Statement of Cash Flows ‘customers’ include funding bodies and donors as well customers and clients. The total amount available from the secured loan for purchase of motor vehicles and property is $3,200,000.



Finance lease liabilities

(Increase)/decrease in current receivables


No later than 1 year

Less future finance charges

Changes in net assets and liabilities

Net cash provided by operating activities

Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011

Not longer than 1 year



Longer than 1 year and not longer than 5 years





Anglicare WA Inc. Notes to the Financial Statements for the Year Ended 30 June 2011 15. RELATED PARTY DISCLOSURE


The Board Members of the Association during the year were as follows:

All land and buildings are pledged as security for loan facilities provided

Mr J.W.Barrington (Chairman)

by Anglican Community Fund Inc. The details of values of assets and

Mr N.G. Neill (resigned February 2011)

loans are contained in notes 7 and 10 respectively. Finance Leases are

Ms E.M. Haddon (appointed March 2011)

secured by the leased assets as indicated by notes 7 and 10.

Venerable J.J. Hopkins Revd G.J. Alexander (resigned 27 July 2010)


Mr J.P. O’Connor (appointed March 2011)

As per Note 13, Anglicare WA Inc received a grant of $1,825,000,

Mr G.E. Wynne during the year ended 30 June 2001 from Anglican Care Inc to assist Mr C.S. Robinson in the purchase of 23 Adelaide Terrace, East Perth. A condition of the Right Revd K.M. Goldsworthy

provision of the above funds is that the proceeds on any sale of the

Mr P.C. Harley property are to revert to Anglican Care Inc in the event of Anglicare WA Ms E.P. Douglas Inc ceasing operations.

These Board Members received no remuneration from Anglicare WA

In the year ended 30 June 2002, Lotterywest (formerly the Lotteries

Inc during the year. Commission) provided a grant of $863,000 to fit out the premises at 23

Adelaide Terrace, East Perth. The grant was provided under a Deed of

The Chief Executive Officer, Mr Ian Carter is also a Perth Diocesan

Trust entered into with Lotterywest, which entitles Lotterywest to a bene-


ficial interest of 21.275% in the property; this interest can be exercised

The Archbishop is the Visitor of the Association and he also serves in

by Lotterywest only if the entity does not comply with its obligations

a similar capacity on many other Anglican Church bodies. Under the Association’s Constitution one member is appointed by the Archbishop of Perth, four members are appointed by the Perth Diocesan Council,

under the Deed. Provided that the entity complies with all its obligations under the Deed with Lotterywest, the property will vest absolutely in the entity on the expiration of the 20 year period commencing 14

West, the Perth Diocesan Trustees, Anglican Care Inc and the Asso-

August 2001.

ciation itself. 18. SUBSEQUENT EVENTS Anglican Community Fund (ACF)

Anglicare WA invests monies with and has loans outstanding with the

Anglican Community Fund, Perth as at 30 June 2011, as disclosed in Notes 4 and 10 respectively.

As Anglicare WA grows, it is important to continually review our processes to ensure they meet all legal and funding requirements and that our standards of governance are at the highest possible level. Quality




This year Anglicare WA’s

Anglicare WA is committed to

Anglicare WA uses the processes

The finance team continuously

Corporate Quality Management

achieving the highest standards

of risk management based on

monitors and reviews internal

System was certified in

in occupational safety and

the Australian and New Zealand

control procedures and

accordance with the requirements

health with the aim of sustaining

Risk Management Standard (AS/

accountability. These financial

of the ISO 9001:2008 Quality

a safe and healthy working

NZS 4360:2004), and ISO 9000).

controls are designed to ensure

Management System. The scope

environment throughout

Our model of Risk Management

that all records and transactions

of ISO9001:2008 certification

its business operations. A

is focused on assessing potential

are included in the reports of the

is for the provision of essential

Safe and Well Manual is the

opportunities and avoidance of

agency, that amounts recorded

infrastructure support and

foundation for the management

adverse effects of any activities

are accurate, that all transactions

customer services activities

of occupational safety and health

being implemented or considered

are valid and properly authorised

throughout the Agency.

overseen by an Occupational,

by Anglicare WA. The agency

and that there is an adequate

Anglicare WA defines quality as

Safety and Health Committee.

has integrated risk management

segregation of duties to ensure

an ongoing process of agreed

Facets to our reviews include

processes into existing work

good financial control.

strategies, checks and controls

assessment of ergonomics, fire

practices including planning,

The financial management of the

to ensure optimal service

protection, manual handling

policy development, service

agency is supported by finance

delivery in accordance with our

assessments and staff security.

development and service delivery.

policies and procures that ensure

organisational objectives.

Staff training is provided over

A Risk Register is used to identify

financial information is complete

Our key quality objectives are to:

the year, examples of training

and monitor strategic risks.

and accurate and will improve

• Continually strive to meet and

include Accident and Incident

The Board reviews the Strategic

agency operations and decision

where possible to exceed

Investigation, Fire Warden

Risk Management Framework

making based on best possible

our customer expectations

training and Understanding the

annually, with the ongoing review


in compliance with our set

new Work Health and Safety

of risks overseen by the Board’s

Activities that support the integrity

standards and guidelines;

Act. Self assessment audits are

Audit and Risk Committee.

of the financial systems and

GDA Design proof 1

one each from the Diocese of Bunbury and the Diocese of the North

Corporate standards

Anglican Care Inc Anglicare WA Inc received a grant of $1,825,000 during the year ended 30 June 2001 from Anglican Care Inc to assist in the purchase of 23 Adelaide Terrace, East Perth. In addition, Anglican Care Inc has agreed to provide a share of rent derived from the former Sambell Centre site in West Perth, amounting to $70,000 per annum, for a period of 18 years to assist in the repayment of the loan from the Anglican Community Fund. A condition of the provision of the above funds is that the proceeds on any sale of the property are to revert to Anglican Care Inc in the event of Anglicare WA Inc ceasing operations.

There are no subsequent events


Anglicare WA Inc is an incorporated association operating in Western Australia.

undertaken by service managers

financial information include

Registered Office

Principal Place of Business

effectiveness of our quality

regularly, followed by an annual

regular Board review of financial

23 Adelaide Terrace

23 Adelaide Terrace

management system through

review by an OSH representative.

reports and monitoring of cash

East Perth WA 6004

East Perth WA 6004

ongoing monitoring and

All staff are empowered to

flow positions, Board sign off

Tel (08) 9325 7033

Tel (08) 9325 7033


bring to the attention of their

of the annual budget, annual

managers any risks they feel may

independent external audits,

requirements for our

compromise their safety, security

internal review of monthly


or other factors.

financial statements, internal

• Continuously improve the

• Ensure we meet all regulatory

• Support our staff through

audits and review by the Audit

training and development to

and Risk Committee of any

maintain and extend their

material financial matters.


Special acknowledgements Every year thousands of Western Australians support the work of Anglicare WA. Without this generous support, we could not do the work we do.

We wish to acknowledge the following sponsors, event partners, community groups, trusts and foundations for their support over the past year. They represent just a small portion of the wonderful donors who make a difference every day.

Major Events Inspired Futures

The Peet Op Shop Ball for Anglicare WA Platinum Sponsor

Gold Sponsors

Silver Sponsors

Bronze Sponsors



Peet Limited



Barrington Consulting Group

Apache Energy

All Saints College

Hale School

Special Needs Childrens’

Anglican Diocese of Perth

Holmes a Court Family

Christmas Party



One Residential


Major Sponsors


Anglican Schools Commission

Gemmill Homes

BHP Billiton Iron Ore

Anglican Diocese of Bunbury



Burswood Entertainment Complex

Carcione Group of Companies

Burgess Rawson

All Floors Carpet Court

Channel Seven Telethon Trust

Anglican Diocese of North West

J P Stratton Trust

St Hilda’s Anglican School for

Worldwide Online Printing East

Cape Bouvard Investments

DMG Australia

Tracc Property Services

Ed Gilfillan


John Septimus Roe Anglican


Bennetts Family Foundation

Community School

St Mark’s Anglican Community


Koro Fine Australian Jewellery

Knight Frank


Josh Pitt

Gage Roads Brewing Co

GibbsCorp Pty Ltd

Fleet West

Ernst & Young

McCusker Charitable Foundation

Bunbury Cathedral Grammar

John Wollaston Anglican


Network Ten

Anglican Community Fund

DG Global

Space Real Estate

The Jack Family Trust


Community School

St Mary’s Anglican Girls’ School

Mills Wilson

Recruitment Partners

Parkerville Children & Youth Care

Christ Church Grammar School

Wind Over Water Foundation

Christ Church Grammar School

Lions Clubs of WA

Swan Valley Anglican Community

Miss Maud


Clue Design

Labor Business Roundtable

Meyer Shircore and Associates

Peter Harley

Esperance Anglican Community

Rare creativethinking

Macquarie Private Wealth

Perna Engineering

Tony Kiernan


Perth College

The Bowen Foundation

Merenda Gallery

Jones Lang LaSalle

Geoff Potter

Flinders Charitable Foundation

Perth Diocesan Trustees

The Theodore and Isabella

Sony Pictures Releasing

Lucy in Disguise

Gilbert George & Associates


Peter Carnley Anglican

Wearne Charitable Trust

Frederick Irwin Anglican School

Community School

United Way West Australia

Georgiana Molloy Anglican School

Peter Moyes Anglican Community

Western Australian Anglican

Greengib Foundation


Schools Association

Guildford Grammar School


720 ABC Perth

Lynnley McDonald A Very Bright Night

GDA Design proof 1

Platinum Sponsor

Silver Sponsors

Event Partners




Bowra & O’Dea

Fraser’s Restaurant

Gold Sponsors

Cox Howlett & Bailey Woodland

Linneys of Broome

Satterley Property Group

Property Bank

Little Creatures


Kailis Bros

West Cape Howe Wines

Asthma Foundation

Department for Communities

Department of Housing


National Lifestyle Villages

Wayne Stubbs Flowers

We also wish to acknowledge the following funding sources:

Attorney-General’s Department

Department of Corrective Services

Disability Services Commission

Blackswan Equities

(State and Federal)

Department of Families, Housing,


Butlers Barristers & Solicitors

Banfield Bequest

Community Services and

United Synergies


Brotherhood of St Laurence

Indigenous Affairs (FaHCSIA)

The Smith Family

Mineral Resources

Department of Agriculture and

Department of Health and Ageing



Department of Health WA (Drug &

Department for Child Protection

Alcohol Office)

GDA Design.


We’re the people who make it easier to produce and look better than it did last year. WA | Sydney | UK 08 9467 4450

Notes: Awaiting advert from Stephen Nicholls Photography Behind every statistic, percentage and figure there is always an inspiring story to tell.

What stories could we tell for you? 08 6102 5377 /

This annual report was designed by GDA Design, written by Bright Green Creative Copywriting, the images were taken by Stephen Nicholls and the print was supplied by Worldwide Online Printing at East Perth Pro Bono for Anglicare WA.

design print copy Unit 3, 25 Newcastle Street, East Perth WA 6004 T 08 9328 7822 F 08 9221 5131 E

Thank you.

GDA Design proof 1

Geoffrey Sambell Centre 23 Adelaide Terrace East Perth WA 6004 Postal address GPO Box C138 East Perth WA 6892 Phone Fax

(08) 9263 2000 (08) 9325 8969

Annual Report 2011  

Annual Report 2011

Annual Report 2011  

Annual Report 2011