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Utilizing Healthcare Technology Correctly to Increase Patient Satisfaction Patient satisfaction has always been the major concern for most of the healthcare providers. Patient satisfaction has proved to be of vital importance for the physicians as it can impact actual reimbursement for care.
More than that, patient satisfaction also affects liability risk and marketing. From the liability point of view, patients who are satisfied with their care are less likely to file complaints or lawsuits. From the marketing point of view, high satisfaction levels are crucial to attract new patients, retain existing patients, and recruit new physicians to the medical staff.
Industry facts state
Interactive monitors helps boosts patient satisfaction by 42% and lifts overall satisfaction scores by least 10%
78% Americans believe doctors who use a computer system to store medical records provide them with better care
Use technology to improve patient satisfaction Using right EHR solution can create clinical and practice efficiencies, and opportunity to increase patient satisfaction. Let us see some ways where the use of technology can enhance patient satisfaction and prove beneficial for your practice:
Perception of better care: Patients who are well versed with technological advancements are more likely to expect their providers to use better technology. Using sophisticated technology to store medical records at your practice helps in gaining patient satisfaction.
Better scheduling of patients: Using patient scheduling systems can provide you with convenient access to patient www.medicalbillersandcoders.com Copyright ©-2013 MBC. All Rights Reserved.
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