SuperbCrew Interview with Jason Lee, CEO of DailyPay

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An Interview With Jason Lee, Co-Founder And CEO Of DailyPay

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Below is our recent interview with Jason Lee, Co-Founder and CEO of DailyPay (https://www.dailypay.com/):

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Q: Could you provide our readers with a brief introduction to DailyPay?

An Interview With Jussi Salonen, CEO Of Goodio –

A: In 2015, I realized there was a big problem

A Food Pioneer With A Big

for anyone who received a paycheck. Payroll

Heart

technology was controlling how families live

(https://www.superbcrew.co

and pay their bills, instead of the workers

m/an-interview-with-jussi-

determining how and when they access the

salonen-ceo-of-goodio-a-

money they worked so hard to make. There had to be a better way.

Despite living in an era of incredible technological advances, I realized there was still this profound need for working Americans to have access to

food-pioneer-with-a-bigheart/)

their earned pay that would give them financial flexibility and empowerment over their money. So I took an in-depth look at how people were paid in this country. I saw an opportunity for change — and DailyPay

Dental Monitoring Provides Advanced Solutions Helping

was born. My first thought was to build completely from the ground up, to

Dental Professionals

truly start from scratch.

[Re]invent Their Patient Experience

By creating DailyPay, that’s exactly what we did. In 2016, we designed an

(https://www.superbcrew.co

unrivaled ecosystem (we call PayExTM) featuring a unique “pay

m/dental-monitoring-

experience” that benefits the employee and the employer. DailyPay offers

provides-advanced-

employees choice and control over when and how they receive their

solutions-helping-dental-

earned pay. Unlike other providers, we support every aspect of the

professionals-reinvent-their-

employee’s pay experience from payroll processing to pay access and even call center support. Our ecosystem unlocks the abilities for employers and employees to enjoy control and choice over their earned income.

In just a few years DailyPay was recognized as the gold standard in the industry with over 80% of Fortune 100 companies that offer an on-demand pay benefit using DailyPay as their provider.

patient-experience/) Axora Helps Leading Global Organizations Discover Best-In-Class Innovation In Order To Unlock Transformation And Deliver Business Value (https://www.superbcrew.co m/axora-helps-leadingglobal-organizationsdiscover-best-in-classinnovation-in-order-tounlock-transformation-anddeliver-business-value/) User-Centric API Monitoring Company Resurface Labs Raises $2M In A Seed Funding (https://www.superbcrew.co m/user-centric-api-

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with-michael-majeed-toronto-research-and-development-consultant/)

a-seed-funding/)

Q: What are the key benefits of using PayEx?

Meet Universal Ibogaine – Canadian Company Poised

A: The benefits of The PayEx platform can literally be life changing. Our

To Address The Opioid

products provide employees with a benefit so powerful it can break the

Epidemic Through Proven

vicious cycle of debt that plagues so many Americans, saving them on

Plant Medicine (https://www.superbcrew.co

average $1205 per year because they no longer rely on late fees, overdraft

m/meet-universal-ibogaine-

fees and loans.

canadian-company-poisedto-address-the-opioid-

PayEx currently features four innovative products designed to provide

epidemic-through-proven-

frictionless, digital and rewarding experiences at every stage of the

plant-medicine/)

employee lifecycle (recruitment through offboarding):

EnergyX Solutions’ Software • PAY: Employees can control how and when they get paid with instant access to earned income, transparent fees and 24/7/365 access to 100% of their earned income • SAVE: Employees can save their pay in three different ways — scheduled automatically, based on pay period earnings and/or at the time

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of an instant pay transfer

m/energyx-solutions-

• REWARD: Employers can reward their employees in an on-the-spot,

software-empowers-

compliant way (i.e., for taking on an extra shift when a coworker calls out)

customers-to-make-smart-

• CYCLE: Employers can easily and immediately process off-cycle

informed-choices-about-

payments (ex. missed shifts/termination pay)

energy-use/)

The secret behind our success with PayEx is the finely thought out

Andy Lally ALIVE Delivers

methodology in terms of both our product and the entire customer journey,

An Ecosystem Of

from start to finish. We are a full service on-demand pay provider – a major

Customized Solutions, And

differentiator with other providers. We take pride in delivering the “gold standard” of service to our partners and is the reason we are the top choice for Fortune 500 companies.

Q: Who is your ideal user and why?

A: Every working American benefits from using DailyPay. Who doesn’t want their money to work harder for them?

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That said, the type of user whom DailyPay is most popular with is what we

automotive-and-motorsport-

call a “MAGGIE.”

industry/)

MAGGIEs are Millennial And Gen Z who Get Instant Everything and who

An Interview With Jason

expect to have instant, easy access to their pay. These generations have

Lee, Co-Founder And CEO

grown up with “instant everything,” from one-day package deliveries to

Of DailyPay

immediate money transfers. Millennials and Gen Z want control over their

(https://www.superbcrew.co

money and financial independence, so having access to their earned pay

m/an-interview-with-jason-

is important to them. With DailyPay’s PayEx Platform, they can obtain the

lee-co-founder-and-ceo-of-

financial independence that they desire.

Q: What can we expect from DailyPay in the next 4 months?

A: Major innovation, growth and continued support of the American worker.

dailypay/) Meet DevTeam.Space – Community Of Expert Developers And Dev Teams Who Are Supported By An

COVID-19 catapulted on-demand pay from important to essential

AI-Powered Agile Process

(https://www.dailypay.com/blog/hourly-workers-covid19-impact-stats/).

(https://www.superbcrew.co

Americans finally saw the need for flexible pay as hourly and essential

m/meet-devteam-space-

workers struggled during the long-term, unprecedented emergency in our

community-of-expert-

country.

Public demand has reached an inflection point with a just released Harris poll finding 45% of Americans would use on-demand pay to have more control over their finances this holiday season. And the marketplace is responding as two more of the world’s largest retailers are launching DailyPay this fall as more and more forward-thinking companies continue to realize the need to offer the zero-cost benefit that their employees love.

developers-and-dev-teamswho-are-supported-by-an-aipowered-agile-process/) Personify XP Automates Personalised Experiences For Anonymous Website Visitors Through AI

Employees with a DailyPay benefit will have the flexibility to shop and save

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when they choose this holiday season, not having to wait for traditional

m/personify-xp-automates-

payday.

personalised-experiencesfor-anonymous-website-

Q: What’s the best thing about DailyPay that people might not know

visitors-through-ai/)

about?

An Interview With Michael A: DailyPay could be the most powerful, efficient and cost-friendly solution

Majeed, Toronto Research

in your techstack. The ecosystem we have created is unrivaled in the

And Development

industry featuring a dynamic, safe product that is easy to use and

Consultant

supported by the highest-rated customer service team in the business. We have saved our hundreds of partners, many of them blue-chip Fortune 500 companies, millions of dollars each year while not costing them a penny.

The research shows a DailyPay benefit boosts productivity and morale, increasing employee engagement by an average of 64%, while reducing turnover by at least 41% and employee financial stress by 70%. By

(https://www.superbcrew.co m/an-interview-with-michaelmajeed-toronto-researchand-developmentconsultant/)

offering employees DailyPay, you give them the power of choice and control over their finances. Employees become more motivated to go to

Deeptree Provides Cyber

work, translating into lower absenteeism and higher productivity. In fact,

Defense, Recovery And

56% of DailyPay users surveyed were more motivated to pick up additional

Resilience Services To

shifts because of an on-demand pay benefit. A motivated employee who

Customers Across The

feels valued will work harder, helping to drive revenue in a time businesses

United States

need it most.

(https://www.superbcrew.co m/deeptree-provides-cyberdefense-recovery-andresilience-services-tocustomers-across-theunited-states/) An Interview With Reza Satchu, Co-Founder And Managing Partner Of

Alignvest Management Corporation (https://www.superbcrew.co m/an-interview-with-rezasatchu-co-founder-andmanaging-partner-ofalignvest-managementcorporation/) Telzio’s Disruptive VoIP Platform Delivers Powerful Recommended: An Interview With Michael Majeed, Toronto Research And Development Consultant (https://www.superbcrew.com/an-interviewwith-michael-majeed-toronto-research-and-development-consultant/) Q: What differentiates a full-service provider such as DailyPay and a self-service provider?

A: DailyPay takes pride in being the award-winning, recognized gold standard full-service provider for the hundreds of companies we partner with and millions of users nationwide.

PBX Solutions In The Cloud (https://www.superbcrew.co m/telzios-disruptive-voipplatform-delivers-powerfulpbx-solutions-in-the-cloud/) Uproar.car is Disintermediating the $40B Archaic Traditional Extended Car Warranty Market To

Full-service includes everything from hands-on integration into any payroll

Benefit Consumers

system to funding payments to 24-hour customer service. Other platforms

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tend to follow a self-service model for their on-demand pay benefits,

m/uproar-car-is-

meaning that they rely upon the existing payroll infrastructure to make the

disintermediating-the-40b-

benefit possible. This can be more taxing on payroll teams in terms of time

archaic-traditional-extended-

punch approvals, funding reconciliation, and manual processing, as

car-warranty-market-to-

opposed to the full service model which outsources the main functions of

benefit-consumers/)

funding, risk management and reconciliation to the third party vendor.

Teamo Delivers A Platform Q: How challenging is customer support with over 2 million users?

A: Someone once said, “If it’s not hard, it’s not worth doing.”We are committed to providing premium white glove support to every one of our clients and their entire employee base. This means we need to have a product that is intuitive and easy to use in order to reduce the need to ask

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questions. We also need to have a support infrastructure and

m/teamo-delivers-a-platform-

communications platform that drives delight and not confusion.

to-celebrate-work-occasionsand-workplace-connections-

For employees who do have questions, we have built a multi-level support

with-social-and-lively-group-

infrastructure that is second to none and saves our clients hundreds of

cards/)

thousands of dollars a year. This is a major pillar of our full service commitment to our partners. Because for us, the experience with our

Demand Sage Aims To Bring

platform must be perfect every time.

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