Jasmin Jo Navarro Sapon
Communication designer
Internship
Graphic designer - extracurricular
Eicon Srl ( Communication agency ) November 2022 - March 2023
Creating contents for social media platforms
Graphic design and layouts for e-learning websites
A designer actively seeking opportunities to develop and enhance professional skills, prepared to embark new challenges with dedication and combining agency expertise with experiences in fashion and retail field
Milan | Turin Italy
Education
Bachelor degree in Communication design
IAAD - Istituto d'arte d'applica di Design 2019 - 2022
Diploma in Industrial design
Liceo Renato Cottini | 2013 - 2018
Language
Italian - mother language
Tagalog - native language
English - Intermediate B2
Interest
Creation of communication materials such as presentations, brochures, mock ups and banners
Assistant video editor - curricular
Figo Snc ( Digital marketing agency ) October 2020 - May 2021
Video production and editing, especially digital marketing video courses and video content for online brand communication
Skills
Softwares
Jasmin Jo Navarro Sapon
Communication designer
Abroad experience
Intensive english course
IELS Malta - September 2017
Completed a one-week English course (Level B2) at IELS Malta to further enhance language proficiency and cultural immersion
Voluntary work
Cultural mediator ( Italian - Filipino )
Cooperativa Atypica A R L | 2018
Facilitate relations between immigrants and the context in which they find themselves, encouraging their integration through linguistic and socio-cultural mediation
Certifications
Inside LVMH certificate “Creation & branding, Retail & customer experience”
LVMH course | 2023
Google Digital Training "Basic concepts of digital marketing"
Online google course | 2022
First Certificate in English level B2
Cambridge University Press & Assessment
English | 2017
Soft skills
Work experience
Client advisor ( full time )
Louis Vuitton srl - Milan
May 2024 - Present
Delivering exceptional luxury experiences, boosting client satisfaction and brand loyalty
Exceed sales targets by leveraging in-depth product knowledge and confidently presenting exclusive product offerings Building lasting relationships with high-profile clients through clienteling
Sales advisor ( full time )
Max Mara Weekend | Maxima srl - Milan
November 2023 - April 2024
Customer-centric expertise for personalized, high-quality service
Detailed knowledge of products materials, styles and trends of the moment Efficiently manages customer database, adept at handling complaints for swift resolutions and future sales enhancement.
Sales assistant ( full time )
Kiabi | Seki srl - Turin May 2023 - October 2023
Providing a good customer service
Ensuring a well-organized and inviting shopping environment for customers Management of cash transactions, including cash and credit card payments, ensuring accuracy and professionalism
Waitress ( full time )
Senmiya Japanese Restaurant - Turin
October 2018 - January 2019
Ensured excellent customer service, taking orders with a friendly demeanor for a positive dining experience. Collaborated efficiently with kitchen and the staff, optimizing workflow for timely order delivery