NewHire Toolkit


Almost22yearsago,CarterBatesandIwerepracticinginanotherlocalfirm whichhadalonghistoryinMacon.BothCarterandIwantedtoseethefirm makechangesinitsmanagementphilosophytoincorporatemoreintensive managementandalsolongrangestrategicplanning.Atthetimemost professionalfirmsinMaconfunctionedastheyhadformanyyearsandhadnot changedtheirrathersimplisticmanagementphilosophy.CarterandIspentwell overayeartryingtoincorporatesuchchangesinourexistingfirmonlytofind thatultimatelythelawfirmreallydidn’twanttomakesubstantivechanges.We realizedthattheonlywaytomakesuchchangeswastostartoverandwithfive lawyers,westartedJames,Bates.
Formeitwasverydifficult.Iwasasixth-generationattorneyintheMaconarea, andtherewerefourfamilygenerationsinthefirminwhichCarterandIwere partners.Moreover,thereweregoodfriendsandgoodlawyerspracticingthere. Nevertheless,weleft(withsubstantialanxietyandnotalittleconflict)andset outonourown.Oneofourkeythoughtswastoensurethatwealwayshumbly recognizedthatGodwassovereigninallthings,includingthesuccessorfailure ofournewfirm.Wehavebeenblessedbeyondourwildestexpectations.
In1999,thefoundingpartnersofJamesBatesestablisheda forward-thinking,client-drivenlawfirm,centeredonthe followingcorevalues:integrity,servantleadership,respectfor othersandthepursuitofexcellence.
MYLAWFIRM
Wewillbe,toourclientsandemployees,“MyLaw Firm.”Wewillberecognizedbyouremployeesas oneofthebestplacestoworkandbyourclients astheiressentialtrustedcounselorsand advocates.Forustobesuccessful,wewillpursue uncompromisingqualityandprosperityforthose weserve:ourclientsandeachother.
Fromtheoutset,JamesBatesadoptedanambitiousgoalof growthandexpansiontoservetheneedsandexpectationsof itsclients,whileatthesametimestrictlyadheringtothe firm’scorevalues.Thisuniqueapproachtopracticinglaw resultedinalawfirmcomprisedofhigh-achieving,dedicated, andresponsibleindividuals,whostriveforexcellenceboth personallyandprofessionally.
ByBeingResponsive
ByBeingAccessible
ByContinuouslyImprovingOurProcedures
ByUnderstandingTheirNeeds
OnOurPremises
Thisreflectsourdesireandexpectationto behonestinalldealingswithourclients, fellowattorneysandemployees,including beingwillingtoadmitwhenwesimplydo notknowtheanswerorsolutiontoa problem.
Thisreflectsourdesireandexpectationto puttheneedsofothersaboveourown.
Thisreflectsourdesireandexpectationto properlybalancetheFirm’slawpractice withourobligationstoeachother,our staff,thoseweserve,andourfamilies.
Thisreflectsourdesireandexpectationto betheverybestwecanbe,usingourGodgiventalentsandabilitiestothisend.
Practice Group Leader: Hays McQueen
Our attorneys service clients across the Southeastern United States, counseling individuals and families in the acquisition, preservation, management and transfer of their property.
Practice Group Leader: Bryson Smith
Our attorneys work with the other practice groups to achieve client objectives matters such as the sale, tax-free exchange or mortgage of real property as a component of the transaction, estate planning transactions and estate and trust administration matters involving real estate issues.
Practice Group Leader: Michelle LaLonde
Our attorneys regularly counsel clients, negotiate, document, and close complex business acquisitions, draft a variety of corporate and contractual agreements and develop creative solutions to business and transactional issues.
Practice Group Leader: Jack Nichols
Practice Group Leader: Doroteya Wozniak
Our attorneys offer objective advice and recommendations, along with industry best practices to financial institutions.
Our attorneys handle an array of complex litigation matters, including, but not limited to, business torts, construction disputes, contract disputes, civil RICO, employment law, general commercial and business disputes, and healthcare disputes.
Practice Group Leader: Chris Gordon
Our attorneys work with a variety of complex litigation matters, including, but not limited to, insurance defense, local government, business torts, construction disputes, and contract disputes.
Group Leader: Julie Wiley
Our group is comprised of Marketing, Finance, Information Technology, and Human Resources. Our team provides support to all practice groups. Our main goal is to help make you successful.
Julie Wiley
Group Leader & COO
Bill Blair
CFO
Christi Simmons
Asst. Director of HR
MJ Ingebredtsen
Receptionist
Kayla McGehee
Director of Marketing
Jessica Keith
Billing Coordinator
Heather Meadows
HR Coordinator
Christina Cothren
Administration
Pam Abercrombie
Marketing
Debi Sellers
Accounts Receivable
Zach Powers
Administration Clerk
Andra Howard
Director of IT
Robin Bridges
Accounts Payable
Nicole Simmons
Receptionist
Mike Britt
Support Specialist
Steve Foy
Director of HR
Debi Allen
Receptionist
StandardsofConduct
JBBGwishestocreateaworkenvironment thatpromotesjobsatisfaction,respect, responsibility,integrity,andvalueforall ourstaffmembers,clients,customers,and otherstakeholders.
Notificationsaresentviatextmessage usingthefirm’snotificationsystem. Messageswillcomefrom833-788-2388.
Allformsofharassmentof,orby,staff members,vendors,visitors,customers,and clientsarestrictlyprohibitedandwillnot betolerated.
PersonalAppearance
Yourpersonalappearancereflectsonthe reputation,integrity,andpublicimageof JBBG. Businesscasualattireshouldbe wornM-Th.Casualattirecanbewornon Fridays.
At-WillEmployment
EmploymentwithJBBGisonan“at-will” basis.
COVID
PleaseinformHRshouldyoutestpositive forCOVID.
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Paylocity
PaylocityistheFirm'shumanresource informationsystem.Thissystemhouses variousHRdocumentssuchasthe employeehandbook,thelawfirmpledge, payrollinformation,andbenefits information.Thissystemisalsothetime keepingsystemforallhourlyemployees.
PaidTimeOff-Requests
Timeoffrequestsshouldbeapprovedby practicegroupleadersordirect supervisors.Oncearequesthasbeen approved,acalendarinviteshouldbesent toyourdirectteamincludingyourpractice groupleader.
Conference Room Reservations
Conferenceroomsaremanagedbythe respectivereceptionistsandmaybe reservedviaphonecalloremail.
Employee Referrals
Whenreferringacandidatefor employment,youhavetosubmitthe CandidateReferralFormtoHRinorderto beeligibleforthereferralbonus.The CandidateReferralFormcanbefoundin Paylocity.
Pay 26payperiodsper year;paideveryother Friday
PaidTimeOff PTOisfrontloaded basedonanaccrual rateof5.77hrsperpay period;150hrsper year. PTOincreasesto 187.50hrsafter10 years.
PaidHolidays
NewYear’sDay
MartinLutherKingDay
MemorialDay
Juneteenth
July4th
LaborDay
ThanksgivingDay
TheDayafterThanksgiving
ChristmasEve
ChristmasDay
401(k)
90 Day Waiting Period
BasicSafeHarbor-The Firmwillmatch100%of contributionsupto3% ofanemployee's compensationandthen 50%ofcontributions upto5%;4%maximum Firmcontribution.
Continuing Education
Annual Budget
Attorneys/CPAs-$2k
Paralegals-$500
LegalAssistants-$250
Administration-$250
ReturningSummers
BarPrep-$3konetime
Saturdayholidaysare observedontheFriday before;Sundayholidaysare observedontheMonday after.
LongevityBonus $5kat10years;an additional$5kevery subsequent5years.
GeorgiaFarmBureau
AnnualMembership
GoldStarProgram
Upto75hrsofunused
PTOcanberolledover attheendofeachyear.
AnnualBarDues LocalandState
EmployeeReferral Attorney-$2k
CPA/Paralegal-$1k
Staff-$500
Thisprogramrecognizes andrewardsemployees
(staff)whogoaboveand
beyondandexemplifythe
JBBGcultureandvalues.
Bank
PaidParental
Leave
Forwhenanemployee hasexhaustedallPTO, butexperiencesa catastrophiceventthat requirestimeaway fromworkthatwould beunpaidifnotforthis program. Employeescandonate unusedPTOattheend ofeachyear.
Parentalleaveispaid leaveassociatedwith thebirthoradoptionof achildandisavailable toallfull-time employees.Employees whohavebeenwiththe Firmforlessthanone
(1)yearqualifyforfour
(4)weeks;employees whohavebeenwiththe Firmforone(1)yearor morequalifyforeight
(8)weeks.Allleave mustbetakenwithin twelveweeksofbirthor adoption.
TheFirmoffers 3 medicalplans,1dental plan,and1visionplan tochoosefrom.
LifeInsurance
TheFirmprovidesbasic lifeandAD&D coverage. TheFirmalsoprovides theoptionforyouto purchaseadditionallife insurance.
Employee Assistance Program (EAP)
EAPprovidesassistance& accesstoservicesthat addresspersonallife challengesandimprove workplaceproductivity andperformance.
Transitions
Transitionsprovides educationand consultationservicesfor retirementreadiness.
There are times in our lives when we find ourselves in financial need without anyone to lean on or turn to for support. When those circumstances arise, our team members can be adversely affected both personally and professionally. Compassion Bridge is in place to help meet the critical needs of our JBBG family.
Voluntary tax-deductible contribution can be made through a payroll deduction
Confidential assistance request process
No better cause than helping those you work with every day
Examples of “Life Happening”
Unexpected medical bills
Bereavement travel expenses
Storm damage relief
"Life is what happens to you while you're busy making other plans"
- John Lennon
BusinessCards
Businesscardsareorderedforall attorneys,CPAs, paralegals,and administrativemanagers.
AnnouncementCards
Announcementcardsaresentonanas neededbasis.
Westlaw
TheFirmprovidesWestlawaccountstoour attorneysandparalegals.
ClientDevelopment
Press Releases
Pressreleasesareissuedforallattorneys
onvariouslegalnewsoutlets.
Allattorneysareencouragedtoparticipate incommunityandbusiness developmentactivitiestofurther thegrowthofhisorherpracticeandthe Firmandtopromote theretentionofandshowappreciationfor theFirm’sexistingclients.Eachattorneyis providedanannualbudgetforclient development.
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TheFirmfeelsaresponsibilitytosupport local,nonprofitcommunityorganizationsby providingfinancialcontributionsand volunteersupport. TheFirmbudgetsforthis initiativetoaidinstrengtheningour commitmenttoServantLeadershipandour bondwiththecommunitiesweservewhile helpingthoseinneed.
Themarketingteamworksdirectlywithour attorneystohelpbuildastrategicmarketing planthatisspecifictoyou.Throughthis process,marketingwillguideyouinbest practicesfromsomeofoursuccessfulsenior attorneys.Thisprocessbeginsforan attorneybetweenyears3-5andisuniquely tailoredtofiteachindividualattorney.
Finance
Thefinanceareaisapartofthe
AdministrationGroupandismanagedby thechieffinancialofficer.Financeconsists ofthreemainareas:Coyote,Accounts Payable,andAccountsReceivable.In additiontothesethreemainareas,finance alsoincludesthemanagementofthebonus plan,financialreporting,andbudgeting.
Coyote
CoyoteistheFirm'sfinancialmanagement systemandincludesourbillingplatform. Thebillingprocessincludestimeentry, pre-bills,billedits,andfinalbillprinting.
AccountsReceivable
Theaccountsreceivableprocessincludes postingpaymentsandopeningnewfiles.
Theaccountspayableprocessincludes creditcardmanagement,checkrequests, andexpensereports.
Timeshouldbeentered contemporaneously,butnolaterthan11 AMthefollowingbusinessday.All timekeepersareexpectedtoaccountfor 7.5hourseachday.Theannualbillablegoal forattorneysis1800hoursand1500hours forparalegals.
ThispolicygivesJBBGguidance concerningA/RandWIPprocesses pertainingtowrite-offofprevious balances,reportingofadjustmentsand agedA/RandWIP.
AttorneyDesignationPolicy
Thisistheprocesswherebychangeswillbe madetotheattorneydesignations: originatingandresponsible.TheAttorney DesignationChangeFormhastobe submittedtoFinanceforprocessing.
NewProspectGuide
Thisguideisusedtoassistwiththe processofopeningnewmattersinCoyote.
TheseproceduresareFirmguidelinestobe followedwhenenteringtimeand determininghowitwillappearonfinalbills.
Thissearchisrequiredwhenopeningnew matterstodetermineifthereareany conflictswiththecontactsassociatedon thefile.
Filesshouldbeclosedonceworkhasbeen completed.Thefirmhasdocumented proceduresforclosingfiles.
AllFirmcreditcardreceiptsaretobesentto APassoonasreceived.Pertinent informationregardingthechargesuchas practicegroupandclientmatternumber shouldbeincludedwiththesubmission.All submissionsshouldbeemailedto accounts_payable@jamesbatesllp.com.
APCheckRequests
APcheckrequestsareprocesseddaily.The cutofftimeforacheckrequesttobe processedthesamedayastherequestis 1:30pminMaconand2:30pminAtlanta.All checkrequestsaremadebycompletingthe APCheckRequestFormandemailingitto accounts_payable@jamesbatesllp.com.
RemoteDesktopandVPN
TheFirmutilizesaVPNconnectionon laptopstoallowaccesstotheFirm's networkwhenworkingoffsite.Remote desktopcanbeusedbyourdesktopusers onanasneededbasis.
SignatureLines
EmailsignaturelinesarecreatedbyIT. Whensendinganemail,signaturesare automaticallyaddedoncetheemailhas beensent.
TheFirmutilizesaMitelphonesystem whichincludesadesktopapplication.The desktopapplicationcanbeutilizedthe samewaythehandsetcanbeused.
Initialvoicemailrecordingsarecreatedby theMaconreceptionist.
Kofax
TheFirmusesKofaxPowerPDF(Kofax)
softwareforportabledocumentfile(PDF) documents.Kofaxcanbeusedforreading, creating,andeditingPDFdocuments.
nQueue
nQueueisinstalledonallFirm multifunctionprinters.Thissoftware integrateswithCoyotetoallowprinting coststobedirectlyaddedtoclientmatters. Allemployeesareassignedaloginfor usingthemultifunctionprintersand nQueuesoftware.
TheFirmusesmultifactorauthentication (MFA)toaddasecondlayerofsecurityfor accessingtheFirmnetworkfrommobile devices.
H-Drive: Each employee has an H Drive to save personal work documents. Data saved to a desktop is not backed up. Data saved to the H Drive is backed up.
Networksecurityistheprotectionofthe Firm'snetworkfromunauthorizedaccess, misuse,ortheft.Toassistwiththis protection,theFirmutilizesseveral resourcesincludingMimecastandKnowBe4 aswellasamobiledeviceandpassword policy.
Mimecastisatoolthatcanbeusetosend secureemailsoutsideoftheFirm'snetwork.
I-Drive: The I Drive is the Firm drive for document storage. All employees have access to documents saved on the I Drive.
KnowBe4providessecurityawareness trainingandtesting. TheMobileDevicePolicyisasetof guidelinesthatexplainhowyoushoulduse mobiletechnologyonthejob,andhowyou willprotectthosedevicesfromcybersecurity threats. ThePasswordPolicyisasetofrules designedtoenhancecomputersecurityby encouraginguserstoemploystrong passwordsandusethemproperly.
MicrosoftOffice
TheFirmusesOffice365productivity applications,suchasMicrosoftTeams,Word, Excel,PowerPoint,Outlook,andOneDrive.
iManage
iManage is the Firm's document management system. This system connects documents and emails and saves them in a single unified folder, organized by client, project, or legal matter.
MeetingOwl
Meeting Owls are located in each conference room and provides a 360° camera, microphone, and speaker system that integrates with Microsoft Teams and Zoom.
ITAssistance
Our IT department can be reached individually via email or phone, but can also be reached at helpdesk@jamesbatesllp.com.
ImportantDocumentsforSubmission
No assigned parking
Bump card/fob needed for access
Alarmed; panels at each entrance door
Complimentary snacks and drinks
Wewantyoutofeelcomfortableinyourworkspace, sofeelfreetobringafewpicturesorknick-knacks, thatareofficeappropriate,tomakeyourspaceyour own.
Atlanta
Parking Garage - Phone App Access
No assigned parking
Bump card/fob needed for access
Complimentary snacks and drinks
Athens
Parking Garage - Bump Card/fob needed for access
JBBG assigned parking spaces
Bump card/fob needed for access
Complimentary snacks and drinks