Troubleshooting Guide: Arlo Camera offline Issues

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Methods to Fix Arlo Camera Offline Issue Check Camera Connectivity We must place the Arlo camera a maximum of 300 feet (91.44 m) away from the base station. The camera might be disconnected and reconnected because it's too far from the base station if it's farther away. It is essential to place the base station near the camera, so it easily connects.

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Network Connection

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There is a need to connect the Arlo camera and base station to the same WiFi network. It is also necessary to check the speed of our network because when the speed is slow, the Arlo camera is not a working issue. Users can check their network devices so that we can solve the network connectivity problem.

Camera Sync Ensure that your camera is synced to the base station. The last recording for that camera is checked. The camera may sync to the base station if we recorded the most recent video a few minutes ago. Re-synchronize the camera with the base station if this is the case.

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Reboot Arlo Camera

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Users can quickly reboot their Arlo cameras. It is a simple and easy process. We must unplug the power adapter from its power source. Wait a few seconds before plugging in the power adapter again. When LED lights turn green, it means the process of rebooting is complete.

Factory Reset Arlo Camera When users perform the factory reset of the Arlo camera, it comes back to its default settings. There is a need to set up Arlo's camera again. Users can press and hold the button for a few seconds.

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