MultipleChoiceQuestions
1. TheChiefExecutiveOfficer(CEO)ofYahoo,MarissaMayer,maintainsthatifacompanybuildsthe bestproductpossible,profitswillcome.Identifythephrasethatrepresentsthenewvisionshe developedforYahoo.
A.toachievehumansustainabilitywhilehavingfundoingit
B.toprovideahigh-qualityproductthathasenvironmentalsustainability
C.toappealtothewholepersonatworkandathome
D.tomaketheworld'sdailyhabitsmoreinspiringandentertaining
2.TheChiefExecutiveOfficer(CEO)ofYahoo,MarissaMayer,establishedamissionbybuildingon hervision.Consideringthis,howdidMayerimplementthemissionofYahoo?
A.bymakingtheuserexperienceofthemobileInterneteasyandfun
B.byconvincingemployeestoworkwithapurpose
C.bymakingthemobileInternetanefficienttoolforresearchers
D.byconvincingemployeestomaketheproductmoreaccessible
3.Thefirststepinthestrategicmanagementprocessisto
A.defineafirm'svision,mission,andvalues.
B.understandthestrategiesofthecompetitors.
C.puttheguidingpoliciesofafirmintopractice.
D.developfunctionalandbusiness-levelstrategies.
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4.Strategicleadershippertainstotheuseofpowerandinfluenceby_____todirecttheactivitiesof otherswhenpursuinganorganization'sgoals.
A.productionworkers
B.lower-levelmanagers
C.externalstakeholders
D.corporateexecutives
5.FreeWinds,Inc.isacompanythatmanufacturesavarietyofgeneratorsthatrunonwindpower. Thecompanywantstoensurethatwindtechnologyreplacesallformsofexhaustibleenergy sourcesinthenearfuture.WhichofthefollowingstatementswillmakeanaccuratevisionforFree Winds?
A.Wemakeproductsthatrunonwindenergy.
B.Allnationsaroundtheglobeshouldhaveaccesstoasustainableenergysource.
C.Thecompanyaimstomakeworkingfunandpleasurableforitsemployees.
D.Weprovideenergy-efficientsourcesandservicesbyinvestinginresearchandinnovation.
6.TrueHelpisanonprofitorganizationthatworkstowardrehabilitatingthehomeless.Thecredoof theorganizationis"helpushelpyou."ForanorganizationlikeTrueHelp,whichofthefollowing statementswouldmakeanappropriatemission?
A.Helpushelpyoufindahome.
B.Oneday,everyoneinthisnationwillhaveahometoprotectthemselves.
C.Wehelpthehomelessgainandsustainfinancialindependencebyprovidingemployment opportunities.
D.Ourmissionistoturnthisnot-for-profitorganizationintoafor-profitorganizationsothatthe stakeholdersarebenefited.
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7.Strategiccommitmentsareactionsthatare
A.inexpensive.
B.long-termoriented.
C.easytoreverse.
D.easytoimitate.
8.Visionarycompaniesareabletooutperformtheircompetitorsbecause
A.theirvisionstatementsaremoreproduct-oriented.
B.theyprovidemoreaspirationalvisions.
C.theirvisionsareexclusivelyfinancial.
D.theyisolateinternalstakeholdersindefiningtheirvisions.
A.backuptheirvisionswithstrategiccommitmentsthatarecostlyanddifficulttoreverse.
B.increasetheirstrategicflexibilitybydevelopingproduct-orientedvisionstatements.
C.isolatetopmanagersfromtheorganizationalvalues.
D.pursuevisionsthatareexclusivelyfinancialandnotaspirational.
A.TheCEOdecideswhotheproductmanagerswillbeforacompany.
B.TheCEOdefinesthemainproblemsfacingacompany.
C.Strategicleadersdesignamethodtoformulateandimplementstrategy.
D.Strategicleadersfocusoncreatingavisionthatreflectsthecompany'sstrategy.
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9.Tobeeffective,firmsneedto 10.Whatisthestrategicmanagementprocess?11.Whatisstrategicleadership?
A.theabilitytodelegateauthoritytocreateaneffectivestrategicmanagementprocess
B.theexecutives'useofpowerandinfluencetodirecttheactivitiesofotherswhenpursuingan organization'sgoals
C.theabilitytoinspiremanagersandotheremployeestocreatethebestproductpossible
D.theexecutives'useofpowerandinfluencetoinspireworkerstotakeresponsibilityforthefinal product
12.Strategiccommitmentsareactionsthatare
A.inexpensive,long-termoriented,anddifficulttoreverse.
B.inexpensive,short-termoriented,andeasytoreverse.
C.costly,long-termoriented,anddifficulttoreverse.
D.costly,short-termoriented,andeasytoreverse.
13.Whichofthefollowingexamplesreflectsthestrongestvision?
A.AtFuentesElectronics,manyemployeesgetpaidwellbutdonotfeeltheirworkisimportant.
B.AtFuentesElectronics,allemployeesaremotivatedtomakethebestmicrowaveovensonthe market.
C.AtFuentesElectronics,mostemployeeswanttocreateabettermicrowaveoventhantheir closestcompetitor.
D.AtFuentesElectronics,someemployeesdonotunderstandthemaingoalofthecompany.
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14.Whichofthefollowingsummarizesthedifferencebetweenafirm'svisionandmission?
A.Avisionstateswhatafirmwantstoaccomplish;amissionstateshowafirmplanstoaccomplish thisvision.
B.Avisionstatestheethicalvaluesofafirm;amissionstatesthemonetarygoalsofafirm.
C.Avisionstateshowmuchafirmwantstoearn;amissionstateshowtheseearningswillbe accomplished.
D.Avisionstatesthemanagementvaluesofafirm;amissionstatesthevaluesoftheother workers.
15.Whichofthefollowingisanexampleofaproduct-orientedvisionstatement?
A.Andrea,Ltd.wantstoadapttheirpictureframestothechangingdemandsofconsumers.
B.Andrea,Ltd.wantstoalwayssatisfytheconsumerswhopurchasepictureframes.
C.Andrea,Ltd.wantstoprovidethebestbenefitsforemployeesinthepicture-frameindustry.
D.Andrea,Ltd.wantstobethebestmanufacturerofpictureframesintheindustry.
16.Acustomer-orientedvisionstatementfocusesemployeestothinkabouthowbestto
A.makeaproducteasiertouse.
B.increasetheirefficiencyforconsumers.
C.improveapopularproduct.
D.solveaproblemforaconsumer.
17.Whyisitbetterforfirmstokeeptheirvisionstatementscustomer-orientedratherthanproductoriented?
A.Customer-orientedvisionstendtohaveamoreshort-rangeviewofchangingenvironments.
B.Customer-orientedvisionstendtohaveamoremyopicviewofchangingenvironments.
C.Customer-orientedvisionstendtobemoreflexiblewhenadaptingtochangingenvironments.
D.Customer-orientedvisionstendtobemorestablewhendealingwithchangingenvironments.
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18.Customer-orientedvisionsdo not
A.leaveopenthemeanstoofhowtomeetaneed.
B.defineabusinessaccordingtosolutions.
C.definehowacustomerneedwillbemet.
D.providecompanieswithacompetitiveadvantage.
19.Whichofthefollowingstatementsaboutproduct-orientedvisionsistrue?
A.Theytendtoforcemanagerstotakeamyopicviewofthelandscape.
B.Theyallowcompaniestoeffectivelyadapttochangingenvironments.
C.Theydefineabusinessintermsofprovidingsolutionstocustomers.
D.Theyallowfirmstotakeaneed-basedapproachtotheirgoals.
20.HandyPro,Inc.isacompanythatmanufactureselectrictoolslikedrills,screwdrivers,andsaws. Whichofthefollowingbestillustratesaproduct-orientedvisionforHandyPro?
A.tomakepeople'slivessimpleandeasy
B.toalloweveryonetohavetheluxuryofelectrictooltechnology
C.tohelppeoplesavetimeandenergyspentusingmanualtools
D.tobethepioneeringmanufacturerofelectrictools
21.Whichofthefollowingstatementsistrueofcustomer-orientedvisions?
A.Customer-orientedvisionsidentifyhowacustomerneedwillbemet.
B.Customer-orientedvisionstatementsarenotthesameaslisteningtoyourcustomer.
C.Customer-orientedvisionsreduceacompany'sabilitytoadapttoachangingenvironment.
D.Customer-orientedvisionsdefineabusinessintermsofgoodsorservicesprovided.
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22.Whichofthefollowingisacustomer-orientedvision?
A.tobethemostprogressiveinsurancecompany
B.tobethebestautomobilecompanyintheworld
C.toenablepeoplethroughouttheglobetoidentifytheircapabilities
D.tomanufactureinnovativeproductsthroughcontinuouslearning
23.PioneerPharmaInc.andGHMedicinesCorp.aretwocompetingfirmsinthepharmaceutical industry.WhilePioneerPharmaInc.'svisionis"tobeapreeminentdrugmanufacturerinthe industry,"GHMedicinesCorp.'svisionis"tomakegoodhealtharealityforeveryonearoundthe world."Whichofthefollowingisanimplicationofthesedifferentvisions?
A.GHMedicines'visionismoreproduct-orientedthanthevisionofPioneerPharma.
B.PioneerPharmaismorelikelytohaveapositiverelationshipbetweenitsvisionandfirm performancethanGHMedicines.
C.PioneerPharma'svisionismorelong-termandfuturisticthanGHMedicines'vision.
D.GHMedicineswillbemoreflexiblethanPioneerPharmawhenadaptingtochanging environments.
24.Apositiverelationshipbetweenvisionstatementsandfirmperformanceismorelikelytoexist when A.visionsareproduct-oriented.
B.internalstakeholdersareisolatedfromdefiningandrevisingthevisions.
C.organizationalstructuresarealignedwiththefirm'svisionstatement.
D.visionstatementsareequivalenttolisteningtothecustomers.
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25.Whichofthefollowingisanexampleofanorganizationalvalue?
A.BurtellOil,Inc.increasestheinspectionofpipelinesabovethelegalrequirementtopreventoil spills.
B.BurtellOil,Inc.lowersgaspricestogainanadvantageovertheirclosestcompetitor.
C.BurtellOil,Inc.financesresearchforfindingoildepositswithintheUnitedStates.
D.BurtellOil,Inc.launchesanadcampaignthatpromotesthecompanyasbeingenvironmentally friendly.
26.Howdostrongethicalvaluesbenefitafirm?
A.Theylaythegroundworkforaquickincreaseofprofitsandshort-termsuccess.
B.Theyserveastheguardrailsputinplacetokeepthecompanyontrackwhenpursuingits mission.
C.Theyprovidestrongpublicrelations,whichcaneitherbenefitorhindercompetitiveadvantage.
D.Theyemphasizebenefitingemployeesbysignificantlyincreasingprofit.
27.ThemanagementofWongIndustriesshowedacommitmentto______byincreasingthesalaryof manyfemaleemployeestomeetitsgoalofhavingequalpayforwomenandmenwhoperform comparablework.
A.scenarioplanning
B.upper-echelonstheory
C.product-orientedvision
D.organizationalvalues
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28._____arebestdescribedastheethicalstandardsandnormsthatgovernthebehaviorofindividuals withinafirm.
A.Jobdescriptions
B.Customsduties
C.Correctivecontrols
D.Organizationalvalues
29.Organizationalvaluesarethe_____thatgovernthebehaviorofindividualswithinafirmor organization.
A.economicmeasures
B.ethicalstandardsandnorms
C.politicalprinciplesandpolicies
D.socialbeliefsandactions
30.Whendoemployeesfailtoadopttheorganizationalvaluesofafirm?
A.whentheinternalstakeholdersofthefirmareinvolvedindesigningthevalues
B.whenthetopmanagersinthefirmaremerelypayinglipservicetothefirm'sstatedvalues
C.whenthestrategicleadersinthefirmpropagateandexhibitthesamevalues
D.whentheorganizationalstructure,suchasitsstrategicdecisionmaking,isalignedwithitsvalues
31.Organizationalvalueshelpindividualsmakechoicesthatare
A.legalbutunethical.
B.bothillegalandeffective.
C.bothethicalandeffectiveinadvancingacompany'sgoals.
D.ethicalbutineffectiveinachievinglong-termsuccess.
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32.Executiveswhosevisionandactionsenabletheirorganizationstoachievecompetitiveadvantage demonstrate
A.top-downstrategicplanning.
B.functionalstrategy.
C.strategicleadership.
D.dominantstrategicplanning.
33.TheCEOofJulietComputerswasthechildofparentswhohaddifficultymakingenoughmoneyto supporttheirfamily.Asaresult,heandhissiblingsdidnothaveaccesstomanyadvantagesthat childrenfromwealthierfamilieshad.ThisCEO,therefore,emphasizedmakingaffordable computersthatcouldbeboughtbylow-incomehouseholds.Whichofthefollowingdoesthis exampledemonstrate?
A.dominantstrategicplanning
B.Level-5leadershippyramid
C.upper-echelonstheory
D.scenarioplanning
34.WhichofthefollowingisanaccuratedescriptionofaLevel1manager?
A.anindividualwhoworkseffectivelywithotherstoachievesynergiesandteamobjectives
B.ahighlycapableindividualwhomakesproductivecontributionsthroughmotivation,talent, knowledge,andskills
C.anindividualwho"doesthingsright,"isaneffectiveteamplayer,andorganizesresources effectivelytoachievepredeterminedgoals
D.anindividualwhoisaneffectivestrategicleaderthatbuildsenduringgreatnessintothe organizationsheorsheleads
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35.AstheCEOofaconglomerate,JuanaMarkexhibitedherstrongcommitmenttowardthe company'scorevaluethatcustomers'well-beingismoreimportantthanprofitwhenshedecided toliquidatethecompany'stobaccosubsidiary.Thetobaccobrandsoldbyhercompanywasa majorrevenueearnerinlesser-developednations.However,Juanabelievedthathercompanyhad toberesponsibletowardsociety.Inthisscenario,Juanahasdemonstrated
A.strategicleadership.
B.intrapreneurship
C.Machiavellianism.
D.individualism.
36.ThepharmaceuticalcompanyMerck'snewdrugVioxxwasablockbuster,generatingrevenuesof $2.5billionayearby2002andgrowingfast.Whenallegationsbegantoappearinthemedical community,MerckannouncedthevoluntarywithdrawalofVioxxfromthemarket.Inthisexample, Merckprovidesanexampleofwhatcanhappenifacompanydeviatesfromits
A.voluntaryresponsibilities.
B.realizedstrategy.
C.corevalues.
D.strategicdecisions.
37.The_____isaconceptualframeworkthatviewsorganizationaloutcomesstrategicchoicesand performancelevelsasreflectionsofthevaluesofthemembersofthetopmanagementteam, whointerpretsituationsthroughthelensoftheiruniqueperspectives.
A.two-factortheory
B.expectancytheory
C.upper-echelonstheory
D.valueorientationtheory
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38.Accordingtotheupper-echelonstheory,theorganizationaloutcomesofacompanyprimarily reflectthevaluesofthe
A.productionworkersinthecompany.
B.CEOofthecompany.
C.housekeepingstaffinthecompany.
D.externalstakeholdersofthecompany.
39.AccordingtotheLevel-5leadershippyramid,amanagerinLevel1typically
A.makesproductivecontributionsthroughmotivation,talent,knowledge,andskills.
B.workseffectivelywithotherstoachievesynergiesandteamobjectives.
C.presentscompellingvisionandmissiontoguidegroupstowardsuperiorperformance
D.buildsenduringgreatnessintotheorganizationsheorsheleads.
40.Jorgeispartofasalesteam.Heeffectivelycoordinateshistaskswithothersintheteamand willinglycontributestotheireffortsinachievingtheteam'sobjectives.Thus,Jorgeisin_____ofthe Level-5leadershippyramid.
41.AccordingtotheLevel-5leadershippyramid,amanageratLevel3hasacquiredtheabilityto
A.organizeresourceseffectivelytoaccomplishpredeterminedgoals.
B.buildenduringgreatnessintotheorganizationsheorsheleads.
C.identifythevisionandthemissionofthecompany.
D.justifyunethicalactivitiesaslegalandethical.
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42.Jasonisamanager.Hiscolleaguesandsubordinateslookuptohimasamanwhoalwaysdoesthe rightthings.Alongwithotherskills,hisabilitytoeffectivelyorganizeanddeployresourceslikeman power,material,andmoneyhasbeenappreciatedbyhisseniors.AccordingtotheLevel-5 leadershippyramid,whichofthefollowinglevelswouldbetheimmediatenextstepforJason?
43.TrunghasbeenanemployeewithPureEnergyInc.for15years.Hestartedwithanentry-leveljob, andtodayheisamanagerofanentiredivision.Overtheyears,Trunghasacquiredareputation fordoingtherightthingsinthecompany.Hence,asanefficientleader,heiscapableofeffectively communicatingandmotivatinghissubordinatestoworktowardthecompany'svisionandmission.
AccordingtotheLevel-5leadershippyramid,whichisthehighestlevelofleadershipTrunghas reachedsofar?
44.AccordingtotheLevel-5leadershippyramid,amanagerturnsintoanexecutivewhoiscapableof buildinglastinggreatnessintotheorganizationthroughacombinationofwillpowerandhumility whenheorshereaches
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45.Duringanassessmentofemployeesandleadersinacompany,EthanBrownewascategorizedasa Level5managerintheLevel-5leadershippyramid.Whichofthefollowingcanbeinferredfrom thisinformation?
A.Ethaniscurrentlyateamleadinthecompany.
B.Ethanshowsnosignsofbeingagoodleader.
C.Ethanisatopmanagementexecutiveinthecompany.
D.Ethanhasjuststartedhiscareerasamemberofateaminthecompany.
46.WhichofthefollowingmanagersintheLevel-5leadershippyramidaremostcapableofleading theirorganizationsintogreatsuccessbyguidingtheorganizationstowardbuildingasustainable competitiveadvantage?
47.WhichofthefollowingbestdescribesaLevel5managerintheLevel-5leadershippyramid?
A.ConnieisanemployeewhojuststartedhercareeratDKInc.;shehasalreadybeenappreciated forherknowledgeandskillsinthenewcompany.
B.DmitriisanemployeeatInfiniteCircleInc.;hehashelpedhisteamachievetheirtargetsby contributingtotheteam'sefforts.
C.LuigiispartofthemarketingteamatRTCorp.;hehasbeengiventhechargeofmanaginga teamofthree,sohewillbepromotedtoamanager'spositionnextmonth.
D.AsokaistheCEOofGreenMachinesInc.;hehashelpedhiscompanyingainingandsustaining acompetitiveadvantagethroughethicaldecisionmaking.
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48.Whichofthefollowingsummarizesthedifferencebetweencorporatestrategyandbusiness strategy?
A.Corporatestrategydealswithhowtocompete;businessstrategydealswithwheretocompete.
B.Corporatestrategydealswithwhentocompete;businessstrategydealswithhowtocompete.
C.Corporatestrategydealswithhowtocompete;businessstrategydealswithwhentocompete.
D.Corporatestrategydealswithwheretocompete;businessstrategydealswithhowtocompete.
49.ThemanagementteamatClearSolutions,Inc.decidedtobuildabranchofficeinMemphis, Tennessee.Whichofthefollowingtermscorrectlydescribesthisaction?
A.strategyformulation
B.strategyimplementation
C.executionofstrategy
D.businessstrategy
50.CorporateexecutivesatLikeReal,Inc.decidetocompeteintheremotemodelairplaneindustryby makingthelargestmodelplanesavailable.Bydoingthis,theycompletedpartoftheir
A.implementationstrategy.
B.corporatestrategy.
C.functionalstrategy.
D.businessstrategy.
51.TheCEOofSam'sClub,RosalindBrewer,reportstoWalmart'sCEO,C.DouglasMcMillon,whoas corporateexecutiveoverseesWalmart'sentireoperations.Sam'sClub,therefore,isa_____of Walmart.
A.corporatepartner
B.strategicbusinessunit
C.branchoffice
D.housebrandmanufacturer
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52.Asapartofstrategyformulation,corporatestrategyconcernsquestionsrelatingto
A.whyweshouldcompete.
B.howtocompete.
C.wheretocompete.
D.howtoimplementthebusinessstrategy.
53.TheCEOofTrueWestProductsInc.(TWP)isacompanythatsellsawiderangeofproducts.Ithas decidedtoenterthemarketsofemergingnationslikeChinaandBrazil.Thismeansthatthecars, consumerelectronics,andservicessuchashotelsincludedundertheTWPbannerwouldbemade availableinthesenations.Whichofthefollowingstrategiesdoesthisscenariobestillustrate?
A.corporatestrategy
B.functionalstrategy
C.businessstrategy
D.divisionalstrategy
54.Asapartofstrategyformulation,afirm'sfunctionalstrategyprimarilyconcernsquestionsrelating to
A.wheretocompete.
B.whentocompete.
C.howtoimplementbusinessstrategy.
D.howtoentertargetmarkets.
55.Inalargecompany,whoismostresponsiblefordevisingthecorporatestrategy?
A.theCEOofthecompany
B.thelower-levelemployeesinthecompany
C.theheadoftheproductiondepartmentinthecompany
D.thehumanresourcemanagerinthecompany
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56.Whichofthefollowingstatementsistrueofcorporatestrategy?
A.Theobjectiveofcorporate-levelstrategyistoensurethatthesumofthevaluesofindividual businessunitsisgreaterthantheoverallcorporatevalue.
B.Acorporatestrategymustbeabletocreatesynergiesacrossbusinessunitsthatarequite different.
C.Formulatingacorporatestrategyinvolvesgeneralmanagersansweringquestionsrelatingto howtocompeteinordertoachievesuperiorperformance.
D.Decidingwhethertoadoptadifferentiationoracost-leadershipstrategyispartofformulating thecorporatestrategy.
57.BauerInc.isacompanythatmanufacturesplastics,fertilizers,tractors,andheadphonesundera singlebrand.ThetopmanagementatBauerhasdecidedtoenterthemedicalequipmentindustry basedonitsassessmentoftheprofitpotentialinthatindustry.Whichofthefollowingstrategies doesthisbestillustrate?
A.corporatestrategy
B.businessstrategy
C.functionalstrategy
D.divisionalstrategy
58.DuetopoliticalinstabilityinthecountryofUnitedMapa,thestrategicleadersattheheadquarters ofFTSuppliesInc.havedecidedtodivestthecompany'sbusinessfromtheforeignmarketin UnitedMapa.ThisdecisionwouldbeapplicabletoallthebusinessunitsofFTSuppliesInc. operatinginUnitedMapa.Thus,thisisa
A.businessstrategy.
B.divisionalstrategy.
C.functionalstrategy.
D.corporatestrategy.
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59.A(n)_____isbestdescribedasastand-alonedivisionofalargerconglomerate,withitsownprofitand-lossresponsibility.
A.corporation
B.strategicbusinessunit
C.affiliatecompany
D.functionaldepartment
60.Whichofthefollowingbestillustratesastrategicbusinessunit(SBU)?
A.Thehumanresourcedepartmentofalargecompanythatisresponsibleforhiringemployees forallitsdivisionalbranches
B.Theconsumerelectronicsdivisionofalargecompanythatalsomanufacturesautomobiles, apparel,andprocessedfood
C.Theproductdevelopmentteamattheheadquartersofafast-foodchain
D.Themarketsegmentwhichcanbecategorizedbetweentheincomelevels$10,000and$25,000
61.Acompany'sstrategicbusinessunit
A.doesnotneedtoadopttheoverallcorporatestrategy.
B.isresponsibleforitsownprofitandloss.
C.isadivisionsolelycreatedtodesignstrategiesduringturbulenttimes.
D.decideswhichindustriesandmarketstocompeteinforanentireconglomerate.
62.Whoamongthefollowingisresponsibleformakingbusinessstrategiesinalargeconglomerate?
A.theboardofdirectorsattheheadquarters
B.theshareholderofthecompany
C.thelower-levelemployeesinthecompany
D.thegeneralmanagersofindividualbusinessunits
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63.BlueBillionInc.isalargecompanythatsellsavarietyofproductssuchascosmetics,jewelry, frozenfoods,navigationelectronics,andairplanes.Apartfromthis,thecompanyalsohasastrong presenceintheserviceindustrythroughitschainofdancestudios,casinos,andnightclubs.Eachof itsproductdivisionsoperatesasanindividualbusinessandisresponsibleforitsownprofitsand losses.Thus,theseproductdivisionsunderBlueBillioncanbereferredtoas
A.limitedliabilitycompanies.
B.functionaldepartments.
C.strategicbusinessunits.
D.corporations.
64.Whichofthefollowingstrategiesbestillustratesagenericbusinessstrategy?
A.Acost-cuttingstrategythatcorporateexecutivesintheheadquarterswantallbusinessunitsofa largeconglomeratetoimplement
B.Astrategytousemonetaryincentivestomotivateemployeesworkingonaproject
C.Adecisiontocomputerizeafirm'sdatabaseinordertoimprovecustomerservice
D.Adecisiontonichemarketthejewelrysoldbyacompanywhiletheappareldivisionunderthe samecompanysellsitsproductsthroughmassmarketing
65.Whichofthefollowingfunctionsdothegeneralmanagersinstrategicbusinessunitsprimarily perform?
A.designgenericbusinessstrategiesbasedonguidelinesreceivedfromcorporateheadquarters
B.setoverarchingstrategicobjectivestounifytheentireconglomerateunderonemission
C.takeresponsibilityfordecisionsandactionswithinasinglefunctionalarea
D.allocatescarceresourcesamongdifferentbusinessdivisions
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66.T&RAutosInc.isalargeconglomeratethatoperatesin12differentcountries.Thecorporate executivesattheheadquartershavedecidedthatthecompany'sobjectiveforthenexttwoyears willbetoincreaseitscustomerequity.Basedonthisguidelinereceivedfromthetopmanagement team,theproductleaderofthehomeappliancesdivisionhasdecidedtoadoptacost-leadership strategyinallhis12units.Thus,thedecisionmadebytheproductleaderbestillustratesa_______ strategy.
67.TheregionalheadforCreativeDesignInc.inBorataniahasdecidedtosellthecompany'sproducts directlythroughcompany-ownedstoresbecausethedistributionsysteminthemarketisprimitive. Insixothermarkets,however,thecompanywillcontinuetooperatethroughafranchisesystem. Thus,thisdecisionmadebytheregionalheadatBorataniawillbeconsideredasa_____strategy.
68.WhiteLeoAutosmanufacturesandmarketsfourdifferentcars:LeoSport,LeoPrestige,LeoSpark, andLeoEase.Thesefourproductvariantsareoperatedasindividualbusinessunits.Whilethe productleadersofLeoSport,LeoPrestige,andLeoSparkhaveadoptedadifferentiationstrategy toattractthenichemarket:theproductleaderofLeoEasefollowsacost-leadershipstrategyto suitthemassmarket.ThisdecisionoftheproductleaderofLeoEasecanbeideallycategorizedas a_____strategy.
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