Message From Headquarters Dear reader, Longing for sun, white sandy beaches, and eye-popping natural beauty? Then we invite you to bring your group to Cancun & Riviera Maya. Located in Mexico’s Yucatán Peninsula, the area teems with crowning resort developments and it offers something for everyone. Our destination is one acclaimed everywhere for having it all for the incentive traveler: In or off-site auditoriums, an oriented-service culture, dazzling resorts, and all of this surrounded by beautiful nature. Your attendees will salivate at the sight of the see-through waters and coral arrays of the Mesoamerican Reef – the second-largest barrier reef in the world. Combine your event with fascinating activities: Maya ruins to explore, challenging zip lines, hammocks to test, and more! History is a living, breathing thing here in the area. Your group will return home with lots of memories of natural beauty and lessons from the gripping Maya culture. Sincerely, Jose-Manuel (Manolo) GARCIA, CIS, CMS Second Generation, Innovator & President
About Us Our Vision: Associates: Preserve our company as the best place to work, so that our multicultural staff can thrive professionally and thus always perform their best. Customers: To offer an innovative high-quality service that exceeds all expectations. Partners: To continually consolidate our network of honest and successful partners. Revenue: To maximize the investment of our shareholders & help them gain good dividends. Planet: By means of our hard work instill in others the responsible management of resources.
Our Mission: To serve our customers supported on international certifications ISO 9001 and ADMC, thus ensuring 100% satisfaction to groups, conventions, incentives and special events customers. We create memorable experiences that leave a lasting impression on attendees visiting each and every one of the destinations in which we operate.
Our Objective: Always aim for 100 % overall customer satisfaction.
Year 9 Vol. 1, Issue 132 Visionary, Founder, Jose-Manuel GARCIA, CDS & Master Coach firstname.lastname@example.org Contents: Second Generation, Jose-Manuel (Manolo) Innovator & President GARCIA, CIS, CMS email@example.com
Cancun & Riviera Maya
Executive Vice-President Karla JIMENEZ, CMS firstname.lastname@example.org
General Comptroller Trinidad SANCHEZ email@example.com
Corporate Marketing & Francisco BAEZA, DMCP Product Development Director firstname.lastname@example.org Quality Director
Content and Editing Omar GALLEGOS email@example.com Managing Director Jorge OROZCO, DMCP —MyDay Travel firstname.lastname@example.org IVI DMC2 Enterprises Av. Acanceh 1-01, SM 15 Cancun, Q. Roo, 77500 Mex. Ph. +52 (998) 287-1700 www.ividmc.travel
email@example.com IVI DMC² Mexico City, Central Mexico, Puerto Vallarta, & Riviera Nayarit
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Your Perfect M&E Spot Airports & Ports Convention Centers Hotels Golf Restaurants Yumminess Awesome Activities
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Cancun & Riviera Maya
Your Perfect M&E Spot!
ancun, resting on the northeast corner of the Yucatan Peninsula in the state of Quintana Roo, was a part of the ancient Mayan civilization and is still considered
as a gateway to the Mayan World. Due to its near perfect weather, natural beauty, and easy accessibility, Cancun emerged as the best touristic resource. What was once a remote and tiny fishing village of just 12 families has turned into the ideal Mexican vacation spot. If you are a sports enthusiast, Cancun will not disappoint. It boasts great golf
courses, incredible coral reefs for snorkeling and scuba diving, sport-fishing, and jungle tours. And if you want to soak up some sun, you can sprawl out on the white-sand beaches surrounded by the clear blue Caribbean water. During 2016, Cancun has been one of the favorite places for meeting tourism, competing with places like Singapore, Las Vegas, and London. Becoming Mexico’s tourist capital and one of the world's top destinations with leading hotels and resorts, great infrastructure, and the amenities to support millions of annual visitors. Cancun is one of Mexico’s top leaders in international meetings with over 34,000 hotel rooms, 1,647,800
square feet of event space, and 30 hotels that specialize in accommodating groups and events. Cancun Center is Cancun’s largest venue with 151,940 square feet of event space located in the center of the hotel zone. Besides its more than 154,000 m² of event space in hotels, wide air connectivity, and top level for tourist services, Cancun is one of the destinations with the most modern technical support in the country for events of any magnitude, from a small wedding, an international congress, or even concerts of more than 15,000 attendees. Due to this and much more it’s no wonder why Cancun has been awarded again as the most important place for congress and convention events in Latin America, during the World Meetings Forum 2015.
he Riviera Maya extends along the Caribbean coast of Mexico’s Yucatan Peninsula from Puerto Morelos to the Sian Ka’an Biosphere Reserve. Once home to small
fishing villages, the Riviera Maya coastline has since been developed into a modern tourist corridor offering the very best of high-end luxury resorts, fine dining, nightlife, spa retreats, shopping, golf, and gorgeous beaches.
Cancun & Riviera Maya
AIRPO & POR
Cancun International Airport Cancun International Airport, opened in March 1975, is one of the most important in Mexico and throughout Latin America. It operates numerous domestic flights and international destinations in the Americas, the Caribbean, and Europe. The most important international and charter airlines have direct flights or connections to Cancun every day. Cancun International Airport is easily accessible from almost all major cities in
the world. Cancun International Airport (CUN) is one of the busiest airports in the Caribbean. Every year millions of people visit Cancun and the Riviera Maya. ď‚ˇ
Annual passenger traffic: About 19.6 million passengers in 2015
IATA Code: CUN
Maritime terminal of Puerto Juarez in Cancun and the hotel zone, with ferry service to Isla Mujeres. The ferry to Isla Mujeres from Puerto Juarez leaves every 30 minutes. The service is fast, taking about 15 minutes. Isla Mujeres marine terminal, with ferry service to Cancun. The ferry to Cancun
leaves every 30 minutes and takes about 15 minutes.
ORTS & RTS
Cozumel International Airport Cozumel International Airport is an important airport in Mexico due to the tourist attractions of the island. In addition to domestic flights, it operates international destinations in the United States and Canada. In 2003, the terminal was renovated and expanded, and now has separate domestic and international flight areas, 8 gates (6 for international flights and 2 for domestic), plus all the services that an international airport can offer. ď‚ˇ
Annual passenger traffic: More than 550,000 passengers in 2015
IATA Code: CZM
Maritime Terminal Playa del Carmen ferry service to Cozumel. The schedule has frequent departures throughout the day (Leaving as early as 5am from Playa del Carmen, and returning as late as 8pm from Cozumel). The average travel time is 40 minutes. Cozumel Maritime Terminal. The Port of Cozumel is positioned as the most important cruise destination of Mexico and one of the most important destinations in the world. Its modern port infrastructure integrates three international cruise terminals, the tourist marina
Banco Playa, the ferry terminal, and the marine terminal in San Miguel.
Cancun Convention Center Cancun ICC is the largest exhibition in town, with 14,200 m2 (152.847 ft2) of event
space. It has the most modern technical support in the country for events of any kind, from breakfast executive, a wedding, a convention or congress, to theatrical productions and concerts. It is located in the heart of the hotel zone known as Punta Cancun (Cancun Tip), just 20 minutes from the international airport. The convention center has received about 6,000 conferences and exhibitions with over 40,000 participants. The convention center includes meeting rooms and full service for conferences,
possibility you can imagine, from a cocktail party or a large exhibit to a doctor or corporate congress, whatever you need!
Cozumel Convention Center Just 15 minutes from the airport and 15 minutes from downtown, the Convention Center
is conveniently located and it has three main halls for exhibitions, special events, conferences, banquets, cocktails, etc. Hall 1 has an area of 445 m2. Hall 2 covers 70 m2, and Hall 3 has an area of 445 m2. The main hall has a height of 7.20 meters. The total area for conventions, special events and banquets is 1,590 m2. Some of the commodities offered in this convention center are: Air conditioning, additional electrical load capacity, central sound system for conventions, acoustic panels, and fire prevention equipment.
Live Aqua Cancun
It is uniquely located in Cancun, across from La Isla Mall and steps away from Kukulcan Plaza â€“ the two most renowned
Caribbean, where top designers display their creations. Only 20 kilometers away from the airport, the hotel has 371 luxury rooms and 36 suites facing the Caribbean Sea.
Grand Velas Riviera Maya Located approximately 500 meters from the beach,
Grand Velas Riviera Maya is an all-inclusive resort. It has 539 luxury suites designed in harmony with nature. The resort's magnificent gardens, terraces, and beach areas are amazing spaces for outdoor receptions and elegant dinners surrounded by lush tropical foliage and enchanting views of the sparkling Caribbean Ocean.
Secrets Playa Mujeres Golf & Spa Resort Located on the famous white sandy beaches of the beautiful, private area of Playa Mujeres within a safe gated community. This brand new, adults-only resort boasts stunning suites, most with ocean views. Situated on the 18-hole signature Greg Norman golf course and just 10 minutes from downtown Cancun, Secrets Playa Mujeres is in close proximity to the best attractions, shopping centers, beachfront restaurants, and nightlife in the area.
HOTELS (continued...) 12
Grand Hyatt Playa del Carmen Grand
a spectacular design in the midst of the most vibrant, modern and innovative area of Playa del Carmen. Its extraordinary location, facing the turquoise waters of the Caribbean, stands as a wonderful option for those seeking a lifestyle break beside the most beloved beach in the area, Playa Mamitas. The resort is located just a few steps from the famous Fifth Avenue. Barcelo Maya Palace Deluxe The hotel is set in the Riviera Maya on the seafront of one of the most beautiful crystal clear turquoise beaches in the world. It has recently been awarded the AAA 4 Diamonds award, an important recognition that rewards the resort's quality and luxury. From a quality point of view, all the rooms are either Junior Suite Deluxe or Suites, all equipped with everything you need to make your stay unique and special. 13
The new courses, laid out by world-renowned designers, have put Mexico on the golfers world map over the past ten years, as well as the PGA sanctioned events. Not to be left
Cancun has embraced golf’s popularity by
undertaking a series of new resort and residential developments
destinations. All of Cancun courses are open to the public. Cancun Golf Club at Pok-ta-Pok was designed by architect Robert Trent Jones, Jr. Quintana Roo’s first course, opened in 1976, it is set on the beach in the Hotel Zone. The 6,750-yard course has Mayan ruins adjacent to the par-three third hole – allowing for a glimpse of Cancun’s ancient past and some of the world’s more unique “hazards,” in addition to two ocean-view fairways. Another one is the Moon Spa & Golf Club, a 7,165-yard Jack Nicklaus Signature Course, opened in 2002 and was expanded in 2004 to include 27 holes. It is located to the south of Cancun’s Hotel Zone, along the mainland (entrance off highway 307). Playa Mujeres Golf Club is a par-72, 7,260-yard Greg Norman-designed course opened in 2006. The Club is distinguished by its majestic and contrasting ocean and lagoon fairways and masterfully planned design.
The Moon S
Hard Rock G
es Golf Club
untry Club El Tinto
Spa and Golf Club
aya Paraiso Golf Club
l Golf Riviera Maya
Golf Club Riviera Maya
a Golf Club
One more masterpiece of the Australian golf legend, Greg Norman, is El Camaleon Golf Club at the Mayakoba resort. The 7,039-yard course bends through three distinct landscapes - tropical jungle, dense mangroves, and oceanfront stretches of sand with holes bisected by massive limestone canals. The course even incorporates a cenote - an underground cavern common to the area - into the heart of the opening fairway. Norman balanced the course to make it enjoyable for golfers of all abilities; each hole is sprinkled with a minimum of five tee blocks, so there is a distance for every player. While the course is a standout, the surrounding golf amenities are equally as stunning. The handsome clubhouse rises above the 18th green and the adjoining practice facility and driving range complete a superb golf experience. In 2007, El Camaleon made history by becoming the first golf course to host an official PGA TOUR event in MĂŠxico and the first official PGA TOUR event ever contended outside of the United States or Canada. PGA TOUR professionals rave about the course every year.
Harry's Prime Steakhouse & Raw Bar is the best place to enjoy that special occasion. The beautiful setting, sophisticated atmosphere, and artful cuisine, combined with the extensive wine list and impeccable service, will make your event memorable. Harry's Prime Steakhouse & Raw Bar has an extraordinary staff who is professionally trained, talented, and enthusiastic. Open from 1pm to 1am Calle Corazรณn Lote 8B Nivel 1 On 5ta Avenida, between Calle 12 Nte y 14 Nte. 77710, Playa del Carmen.
Porfirio's Restaurant reimagines the best of Mexican Cuisineâ€™s
traditional flavors, textures and colors with new ground breaking techniques and intrepid flavors; using only high quality ingredients. Porfirio's experience is completed with a sophisticated and elegant atmosphere, with large mirrors and the perfect combination of natural and artificial lighting give the place a striking visual effect. Open from 1pm to 1am Boulevard Kukulcan Km. 14.2 No. 1, Zona Hotelera, Cancun
Fred's House Seafood Market & Grill offers fresh, delicious seafood in an elegant waterfront setting. Outdoor dining is available, with tables overlooking the lagoon. Private, outdoor cabanas are available for small groups. Open 1pm-1am
Boulevard Kukulcan Km. 14.5 Zona Hotelera, Cancun 17
The typical colorful dishes of the Mayan world are varied and include a rich mix of different flavors. In the foreground is the indigenous cuisine, with ingredients that have not changed for thousands of years (corn, beans, peppers). Chili is a staple of authentic Mayan cuisine, where it appears in all its different varieties, as an integral element of any dish.
Chicken and pork, both brought to the region by Spanish colonizers in the sixteenth century, are very popular ingredients in the Mayan World. The hunt was part of the basic diet of the Maya; and deer, rabbit, and armadillo are still in some menus of the Yucatan. However, seafood is the specialty and can be find on most menus throughout the area. The catch of the day can include everything, from sea bass, grouper, red snapper, shrimp,
lobster, and/or conch.
Some typical dishes from the region are:
Ceviche: raw fish, shrimp, conch, lobster or squid marinated and cooked in lemon with tomato, onion, cilantro and chopped chili.
Tikinxic: delicious fish cooked BBQ Mayan style.
Awesome Activities Xplor
is an underground world for the whole
family. Exciting adventure circuits take visitors to amazing natural settings such as stalactite rivers in the heart of the Riviera Maya.
Xel-Ha is the Natural Wonder of Mexico, an idyllic
unforgettable experience in contact with nature. Snorkel next to hundreds of fish in the most spectacular inlet of the Caribbean.
Group has established itself as a great
leader in sustainable tourist recreation and for being
socially responsible, capable of responding to the needs of more than 6 million tourists that visit the Mexican Caribbean each year. Their new approach features a complete selection of products which complement each other and will offer the best entertainment and unique experiences surrounded by the natural, cultural, and archaeological richness of Mexico. Xcaret EcoPark is a majestic park by the sea where you can relive the history of Mexico through
colorful traditions and shows, endless activities, and beautiful native flora and fauna. "Xcaret Mexico Espectacular" is a journey through MexicoÂ´s history going all the way from pre-Hispanic times and reaching up to modern days. More than 300 actors with original costumes perform in a spectacular setting in an atmosphere of light and color showing typical dances, reenactments of our history, legends, and festivities of the different cultural regions.
Awesome Activities (continued...)
Experiences in Cancun and the Riviera Maya. A park with more than 15 activities that will take you on a fantastic journey through air, land, and water to revive your senses and awaken those you didn't know you had. Different scenarios will make you live a unique experience. An experience full of challenges for your mind, where what is around you it is not what it seems to be.
Oasis Maya is the only
one to offer the opportunity to enjoy four different types of cenotes and activities, all in a single day in the middle of the jungle with incredible views of indescribable beauty.
Xoximilco welcomes its visitors with a very Mexican ambiance. It features colorful trajineras (a gondola-type boat), traditional music and traditional food to offer an authentic Mexican fiesta along the most beautiful canals of Cancun.
Chichen Itza In the north of the Yucatan Peninsula, between Merida and Valladolid, is the most impressive and best restored ancient Mayan city, the Chichen Itza archeological zone. Adventurous travelers should venture off the beaten path to visit traditional Mayan villages where you will witness the traditions and culture of this fascinating region and sample the local cuisine. A few hours inland, the Mayan ruins at Chichen Itza are arguably the best restored and most impressive of the Yucatรกn Maya archaeological sites.
Tulum & Coba The two Mayan jewels of this destination, Tulum & Coba, a tour full of culture and nature in one day. In Coba, admire the tallest pyramid in the region, called Nohoch Mul. Here you will have the opportunity to climb to the top and admire the
Awesome Activities (continued...)
wonderful scenery; this is one of the few that still visitors to climb the pyramid. The Castle in Tulum is the only Mayan building next to the Caribbean Sea. It formerly played the role of a beacon to guide ships safely to shore. 24
Isla Mujeres Isla Mujeres was discovered by the Spaniards during an expedition led by Francisco Hernandez de Cordoba in 1517. In pre-Hispanic times the island was a worship center of Ixchel, the Mayan goddess of moon, love, and fertility. Upon arriving, the Spanish conquerors found figurines of women and thus named the island Isla Mujeres (Island of women). This island is 8 kilometers long and a half of a kilometer wide. It is located just 6 kilometers from the coast of Cancun.
Carmen to the Caribbean island of Cozumel where
you will enjoy world-class scuba diving, snorkeling
Cozumel Consider a day trip via ferry from Playa del
and aquatic sports, or simply spend the day relaxing on the beach.
Holbox The island has become a tourist destination. Here you
can enjoy the Mayan culture, traditions, water activities, quaint and small restaurants and hotels with concepts that are totally ecological. This is practically a virgin island so guests experience peace and comfort in a relaxed atmosphere, filled with the spirit of Holbox.
41 km long by 2 km wide,
34 km of beautiful white sand beaches
There are no banks, there is only one ATM
There are no buses or paved streets
Transportation: bicycles and golf carts
Ushuaïa Beach Hotel Cancún Following the success of the Ushuaïa Beach Hotel in Ibiza, Palladium Hotel Group will invest one billion euros to bring the concept to Isla Mujeres and Cancun. This destination was chosen as one of the most important beach party destinations in the world. The property is next to Playa Delphines beach (Cancun), also known as El Mirador, which is the largest in the destination, about one-kilometer-long. The project will be divided into three stages: The first will be the construction of what will be the first branch of Ushuaïa Beach Hotel. The second project, the Ushuaïa Beach Hotel Cancun will feature 700 suites. The new hotel will be located on the grounds of the former Hotel El Pueblito, which was abandoned in 2005 after hurricane Wilma. The Ushuaïa hotels are characterized by their elegant minimalist design, impressive themed suites, its recording studios, and VIP services. But they are known foremost for entertainment; this property will have the most renown DJs in the world perform facing an impressive huge swimming pool. Some DJs already under negotiation are the top five DJs in the world: David Guetta, Paul van Dyk, André Tanneberger (better known as ATB), Above & Beyond (British trio), and Swedish House Mafia (Swedish trio). Ushuaïa Beach Hotel Cancun expects to open its doors at the end of 2017. In addition, Palladium announced the construction of two more hotels of its luxury brands: The Royal Suites in Cancun and Grand Palladium in Playa Mujeres.
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IVI DMC² World Headquarters: Ave. Acanceh #1-01, SM 15 Cancun, Quintana Roo, Mx Phone: +52 (998) 287-1700 Email: email@example.com Serving the meetings, incentives, conferences, and exhibitions industry since 1986. Find us in over 40 destinations throughout:
The Customer is Always Right Rebeca I cannot thank you enough for all your help. You were so organized and so helpful. I would have been lost without you. Gabriel is a wonderful staff. Don't ever let him go!! He was so very professional, kind and always in a good mood. I will be recommending him to EVERYONE!! Ms. Jessica Marsh Meetings, Events, and Travel Incentive Coordinator Motivation Through Incentives, Inc
Mexico Cuba Dominican Republic Costa Rica Panama Brazil Argentina
For further information on the fine hotels, deals, activities, and group packages mentioned in this magazine, please contact Francisco BAEZA: firstname.lastname@example.org
How to Prepare Sopa de Lima This is an ancient soup because it used to be prepared by the Mayas. The flavor of this soup is light and refreshing due to the hint of citrus from the lime. The soup is accompanied with chicken, tomato, bell pepper, cilantro, tortilla chips, and ingredients that give a sensational flavor. It's definitely a soup that whets the appetite, nourishes the spirit, and excites diners for the following courses.
Ingredients: Â˝ onion 2 cloves garlic, whole Salt & pepper to taste 2 tablespoons of oil 1 onion, chopped 2 cloves garlic, minced 1 sprig fresh oregano 1 sprig of fresh mint 1 sprig fresh thyme 1/2 pound of limes, juiced 1 avocado, peeled & sliced Fried tortillas (cut in julienne strips) 1 lime, washed & thinly sliced 1 chicken breast, cooked & shredded 1 red bell pepper, seeded & thinly sliced 1 green bell pepper, seeded & thinly sliced
Preparation: 1. Place the chicken breast in a pot with Â˝ onion and 2 cloves garlic, cover with water and add salt to taste. Boil until is cooked completely. Shred the breast and reserve the broth. 2. Heat oil in a pot, add 1 chopped onion, and 2 minced garlic cloves; stir occasionally, until they are transparent. Add the red and green bell peppers and continue cooking until tender. 3. Strain the broth of the breast and if necessary, add water to make 2 liters. Pour over the sautĂŠed vegetables, add the shredded chicken, and aromatic herbs, incorporate lime juice, check the seasoning, and cook for a few minutes. 4. Remove the aromatic herbs and serve the soup hot. Garnish each bowl with 1 slice of avocado, fried tortilla in julienne strips, and 1 slice of lime.
Travel Tip: Use the Headphones On many flights, most airlines provide inflight audio entertainment. Make use of this entertainment. You can tune in classical music while you read. Classical music provides great background music to cut down on the jet noise, loud conversations, and noisy children. Depending on your tastes, airlines usually provide various types of music, spoken-word segments if you want to learn something new, and some of the world’s greatest comedians. And if you choose the latter, because laughter help relax muscles, you are not only passing the time, you are also getting some natural stress relief.
Travel Tip: Play Dr. Joyce Brothers says: “Many of us have to do business work on a trip, but don’t forget to leave time for a little dessert or something you want to do very badly.” Remember, laptop computers are great for getting work done, but they can also be used for playing a vast variety of games. And don’t forget fellow passengers - choose a game without a blaring beep. (Taken from pages 158-160) James Feldman, (a.k.a. Doctor Travel) is a Certified Facilitator and internationally recognized professional motivator, author, television host, and radio personality. His company Incentive Travelers Cheque Int’l provides individual and group incentive travel awards for many Fortune 500 companies. His book “Doctor’s Travel Cure For The Common Trip” is an entertaining and invaluable travel guide whose purpose is not to tell you where to go, but rather to help you get ready for the adventure. CommuniQuest is pleased to share some of Mr. Feldman’s travel wisdom with our readers, who from time to time must deal with lines, cancellations, lost luggage, and a person in the adjacent seat making extensive use of the air sickness bag. Reprinted by permission from the Author: email@example.com
THANK YOU FOR READING Like life in general, the M&E Industry seems to move at the speed of light. As a committed B2B partner, we aim to help you keep up with the latest industry news and opportunities. CommuniQuest Incentive Travel Digest is a valuable tool that brings you the timely information and analysis that you need, with a lair for what's hot, relevant, & interesting. I wish you the best of success in your quest, whatever it may be. Jose-Manuel GARCIA, CDS Visionary, Founder, & Master Coach